# SOCi Reviews **Vendor:** SOCi **Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,036 ## About SOCi SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data. ## SOCi Pros & Cons **What users like:** - Users find SOCi to be an **easy-to-use platform** for managing marketing across multiple businesses effortlessly. (1212 reviews) - Users love the **post scheduling** feature in SOCi, streamlining management across multiple businesses effortlessly. (808 reviews) - Users appreciate the **ability to schedule posts** across multiple platforms, streamlining their social media management effectively. (653 reviews) - Users appreciate the **centralized management** of SOCi, enhancing efficiency and consistency in handling multi-location social media presence. (645 reviews) - Users appreciate the **efficient scheduling** system of SOCi, easily managing posts and updates for multiple businesses. (633 reviews) - Helpful (600 reviews) - Users love SOCi for its **multi-platform management** , simplifying social and Google interactions for multiple businesses. (597 reviews) - Review Management (449 reviews) - Easy Posting (443 reviews) - Time-saving (427 reviews) **What users dislike:** - Users express frustration over **missing editing features** and the lack of social listening or competitor comparison tools. (301 reviews) - Users face occasional **posting issues** with SOCi, particularly with links and multi-platform content sharing constraints. (275 reviews) - Users are frustrated by the **limited features** of SOCi, including issues with photo uploads and posting across platforms. (237 reviews) - Users find the **learning curve steep** due to many features and complexities, especially for beginners. (205 reviews) - Users feel that SOCi needs **improved customization options** for reports and clearer analytics visuals. (185 reviews) - Social Media Integration (167 reviews) - Social Media Limitations (166 reviews) - Linking Issues (149 reviews) - Limited Customization (145 reviews) - Layout Issues (141 reviews) ## SOCi Reviews ### 1. Love everything except for ad campaigns. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about SOCi?** I love how I am able to respond to Google reviews within soci. It allows me to have quick responses. **What do you dislike about SOCi?** This might just be an ace thing, but the ad campaigns are atrocious. I didn’t want the store locations to be part of the ads and customer support did not remove the ad account. The owner of the stores doesn’t want to pay for the ads, and we then get charged about $300 per ad, which is at least twice a month. Somehow it is set to automatically set the ad live unless we delete it. So when a message popped up saying something about needing to reconnect so that ads would work, I didn’t fill in the information, that way no ads will run. I love the social calendar and all of the content that is on the platform, but please find a way to allow people to opt out of ads, or just have ads as potential and then someone needs to click on the ad for it to go live. **What problems is SOCi solving and how is that benefiting you?** Ace puts all of their digital assets on soci, so I am able to get content from Ace. ### 2. Use Soci everyday **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Director of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about SOCi?** Easy to update your Google listing profiles and make sure you don't miss an optimization. **What do you dislike about SOCi?** I have not figured out the exact value it has provided and whether or not what level of engagement would produce what level of value. There is value but its hard for me to measure. **What problems is SOCi solving and how is that benefiting you?** It allows me to keep my listings in top shape, and I am still learning more. My company recently got soci genius, and I am learning it. ### 3. Streamlines Social Media Management with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew G. | Maintenance Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SOCi?** I use SOCi for posting about resident events across all social media platforms. It streamlines the process and review of posts, which saves me and my team a lot of time. I also appreciate that there are many ways to learn how to use SOCi, providing an avenue to get acquainted with the system. This allows me to troubleshoot or learn the system better without resorting to trial and error. Setting up my personal account was super easy too. **What do you dislike about SOCi?** The UI can be confusing at times but I have become more comfortable with it. **What problems is SOCi solving and how is that benefiting you?** I use SOCi to streamline posting and reviewing across social media, saving me and my team time. It also helps us learn and troubleshoot efficiently without trial and error. **Official Response from Alicia Zhang:** > We're thrilled to hear that SOCi has been instrumental in simplifying your social media management and providing various learning resources! We appreciate your feedback about the UI. ### 4. Efficient Social Media Management, Needs Minor Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Chase B. | Property Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I like how we can easily post pre-curated posts and schedule custom posts all in one place using SOCi. It saves us time, so we don't have to worry about managing social media directly from our phones. This means I can spend more time on important work. The initial setup of SOCi was very easy, which was a relief. **What do you dislike about SOCi?** I think the cropping feature needs work on the photos, sometimes I will crop it and it comes out wrong still. If we could see DM's too that would be awesome **What problems is SOCi solving and how is that benefiting you?** SOCi lets us easily post and schedule social media posts all in one place, freeing us from using our phones. I like how it gives us more time for important work by reducing social media time. **Official Response from Alicia Zhang:** > We're glad to hear that you find SOCi efficient for managing your social media posts and that the initial setup was easy for you. We appreciate your feedback about the cropping feature and the ability to see DMs. ### 5. Efficient Account Management, Needs Group Post Deletion **Rating:** 4.5/5.0 stars **Reviewed by:** Kiara T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I use SOCi to manage over 80 Facebook accounts, an Instagram account, an X account, and a LinkedIn account. It decreases the time it takes to post and allows me to create groups to send out posts to specific pages. I like that it saves me time! It keeps everything organized and helps with scheduling posts in advance, and I can look at my content calendar. **What do you dislike about SOCi?** I think the one thing I would change is that if you post to a group (multiple pages) there isn't a way to delete the posts without going into each account separately. **What problems is SOCi solving and how is that benefiting you?** I use SOCi to manage multiple social media accounts, decreasing posting time and organizing content. It saves me time and helps schedule posts in advance with content calendars. ### 6. Intuitive UI, Time-Saving Features **Rating:** 5.0/5.0 stars **Reviewed by:** Jess J. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I really like SOCi's simple UI, which makes managing social media pages across multiple locations much easier. I love the hours of operation display, and my favorite feature is the setup that allows me to checkbox days that are the same, saving me a lot of repetitive time. Once all locations were onboarded, the initial setup was very easy. **What do you dislike about SOCi?** Providing better API capabilities. We have a third party interface between our CRM and SOCi, making the link so that what gets updated in the 3rd party doesn't have to be updated in SOCi or vice versa would be great. **What problems is SOCi solving and how is that benefiting you?** SOCi helps manage social media across 400 locations, simplifying updates across platforms. The simple UI and the checkbox feature for hours of operation save me repetitive time. ### 7. Effortless Communication Made Fun **Rating:** 5.0/5.0 stars **Reviewed by:** Joe P. **Reviewed Date:** January 22, 2026 **What do you like best about SOCi?** I use SOCi for my apartment complex activities, and I appreciate how it simplifies communicating with people. We no longer need to send out a million different newsletters or emails, which is a big relief. The ease of use is fantastic; it's not only easy but also kind of fun. I love that I don't have to fuss about picking a date or time—just click the calendar, click the day, select the time, and post. Overall, the transition to using SOCi from doing everything ourselves has made things less messy. **What do you dislike about SOCi?** We have two apartments to take care of, and as far as I can see, we have to use two different SOCi accounts. Merging would be great. **What problems is SOCi solving and how is that benefiting you?** SOCi simplifies communication for my apartment complex by reducing the need for multiple newsletters or emails. It's also easy and fun to use, letting me easily schedule posts with a few clicks. ### 8. User-Friendly SOCi with Helpful AI Posts and Easy Learning Resources **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about SOCi?** It is very user-friendly and simple to update content to best fit my company and the AI suggested posts are helpful in creating a content calendar. It's also great to be able to post Tiktok content in addition to Facebook and Instagram. The Soci University courses made it very easy to understand how the platform worked right from the start. **What do you dislike about SOCi?** So far, I haven't run into any issues using SOCi. **What problems is SOCi solving and how is that benefiting you?** SOCi makes it so much easier to create a monthly content calendar because it provides suggested posts for my business, so I don't have to come up with everything from scratch, saving time to work on other tasks. **Official Response from Alicia Zhang:** > We're delighted to hear that SOCi is helping you save time by providing suggested posts for your business, allowing you to focus on other tasks. Thank you for your feedback! ### 9. Clear Scheduling View for All Your Upcoming Social Posts **Rating:** 5.0/5.0 stars **Reviewed by:** Travis G. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about SOCi?** I love how you can look at the schedule and see all the posts you have scheduled to post but also any upcoming posts that was from Facebook or X, etc. **What do you dislike about SOCi?** I really haven't discovered anything I dislike yet. **What problems is SOCi solving and how is that benefiting you?** Before I wasn't sure what Ford would suggest to post on all of our social media platforms, plus Ford's Tool box was a mess trying to find art actually what to post for the month, but SOCi made it SO easy for me that I love it. **Official Response from Amanda Schulte:** > We're thrilled to hear that you find SOCi's scheduling view helpful for managing your social posts! Thank you for sharing your positive experience. ### 10. Streamlined Engagement with Efficient AI and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Suzi M. **Reviewed Date:** January 30, 2026 **What do you like best about SOCi?** I like that SOCi places all reviews and posts in one location, making it easy to respond across different platforms. The AI assistance with reviews is a real time saver. I also love the clean, easy UI and the reporting functionality. The ease of use increases my efficiency, allowing me to spend more time helping clients, patients, and employees. The initial setup was very easy, and I even gave it a 10 for being really easy to use and increasing efficiency. **What do you dislike about SOCi?** I like to print reviews to give as positive shout outs to the staff. Maybe a cleaner, nicer print option? **What problems is SOCi solving and how is that benefiting you?** SOCi places reviews, social media posts, and analytics in one location, making it easy to respond across platforms. The AI assists with reviews, saving time. The clean UI and great reporting increase efficiency, allowing more focus on clients, patients, and employees. ### 11. Effortless Multi-Channel Update Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2026 **What do you like best about SOCi?** automation of updates across more than one channel **What do you dislike about SOCi?** It's not intuitive. I feel like the features and the calendar could be much easier to use. I recommend the SOCI team hire an external design thinker that assesses the experience from the point of view of a brand new user who has never used a tool like this but is used to very simple, intuitive online or app based tools. I feel like you could cut out steps, screens, and layers from the experience. **What problems is SOCi solving and how is that benefiting you?** It allows me to attain the best practice of posting regularly on social media. I only wish it could also automate the re-posting on my personal sites. I still have to do that myself. **Official Response from Alicia Zhang:** > We're glad to hear that SOCi is helping you with regular social media posting. Thank you for sharing your thoughts on SOCi's user interface. ### 12. Exceptional Platform and Even Better Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey S. | Digital Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about SOCi?** I’ve been a SOCi customer for over three years in the multifamily industry, and I can confidently say that no other platform comes close. I’m constantly vetting other solutions, and none compare to SOCi’s combination of robust features, seamless integrations, and continuous innovation. The level of support SOCi provides is unmatched—prompt, thorough, and genuinely invested in our success. My rep, Ben, along with the entire multifamily team, are incredibly hands-on, knowledgeable, and transparent. Their dedication and proactive communication make you feel like more than a client—you feel like a true partner. SOCi isn’t just a platform; it’s a partnership that elevates our marketing operations and helps us deliver better experiences for our communities every day. **What do you dislike about SOCi?** Sometimes API integration issues create roadblocks **What problems is SOCi solving and how is that benefiting you?** SOCi helps us manage and scale our digital presence across multiple communities efficiently. From social media scheduling and reputation management to localized content and reporting, it brings everything into one centralized platform. Before SOCi, managing dozens of properties meant juggling multiple logins and inconsistent branding. Now, our teams can collaborate seamlessly, maintain brand consistency, and respond to residents faster. The time savings, visibility, and automation have made our marketing not just easier—but smarter. ### 13. Streamlines Social Media Management Effortlessly **Rating:** 4.0/5.0 stars **Reviewed by:** Kelly D. **Reviewed Date:** January 23, 2026 **What do you like best about SOCi?** I use SOCi to manage the social media presence of our veterinary hospital. It provides an easy one-stop platform for me to view all of our online presence, saving me the time of running reports on separate platforms. My favorite feature is the charts and graphs, which allow me to quickly review the necessary materials I need to manage our platforms with ease. I also like the social media calendar that shows me all of my upcoming scheduled posts, allowing me to easily plan my topics for the month. The initial setup was very easy as it was set up by our IT department. **What do you dislike about SOCi?** I don't currently have any complaints **What problems is SOCi solving and how is that benefiting you?** I use SOCi to view all our online presence on one platform, saving time on separate reports. The charts and graphs make managing our platforms easier, and the social media calendar helps plan monthly topics. ### 14. Easy Location Tracking and Clear Insights with the Corporate Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon May O. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** It’s easy to track all locations with a corporate dashboard, and it helps us gain clearer insight into what we should focus on. **What do you dislike about SOCi?** I’d like to be able to view all reviews, both new and old, so I can track improvements over time and better understand how to move forward with the locations. **What problems is SOCi solving and how is that benefiting you?** This helps show how new items are performing and how the service is improving. As a training team, we track this to make sure every location is meeting the same standards. ### 15. Efficient Social Media Management, Needs Simpler UI **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly A. **Reviewed Date:** January 23, 2026 **What do you like best about SOCi?** I like that SOCi has resources for content and allows me to manage all of my business's social media in one place. It helps to make sure content is always scheduled to be posted even when I am not in the office or available to curate a post at that moment. I also think it saves time and effort. **What do you dislike about SOCi?** I think SOCi could be more user-friendly. There are a lot of tabs and different things that take a bit of getting used to. Maybe a more simple website format would make it easier to find what buttons you need. **What problems is SOCi solving and how is that benefiting you?** SOCi helps ensure my content is scheduled even when I'm not available, saving time and effort. I like its content resources and the ability to manage social media in one place. However, it could be more user-friendly due to many tabs and a complex format. ### 16. Effortless Social Media Management with SOCi **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I love how SOCi provides ease to post on all social media platforms, saving me a lot of time. I enjoy its scheduling calendar and the capability to post across all platforms at once, which makes posting on social media very convenient. I also appreciate how easy it is to use, making everything straightforward from the start. **What do you dislike about SOCi?** If I had to find something to improve, it would be to make the entire platform more digestible to the eye, sometimes I feel that there are lots of options to choose from and it could be simplified. **What problems is SOCi solving and how is that benefiting you?** I use SOCi for scheduling and posting social media content across multiple platforms, which saves me a lot of time and makes the process very convenient. **Official Response from Alicia Zhang:** > Thank you for sharing your positive experience with SOCi! We're glad to hear that the scheduling calendar and multi-platform posting capabilities have been beneficial for you. ### 17. Streamlined Social Media & Review Management **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla S. | Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about SOCi?** I like how SOCi makes the review response process easy and simple, taking away some of the mental gymnastics involved. It really assists in crafting responses efficiently. Additionally, I'm pleased with how seamlessly I can post to our social media, which has helped increase our engagement. It allows me to not think as much about the day-to-day tasks, letting me focus quickly on the items at hand and then move on to the next task. **What do you dislike about SOCi?** I would love suggested SOCi social media posts. **What problems is SOCi solving and how is that benefiting you?** I use SOCi to manage reviews and social media. It speeds up my responses to reviews, simplifies posting, and boosts engagement. It eases the mental load, allowing me to focus on tasks quickly and move on efficiently. **Official Response from Amanda Schulte:** > We're thrilled to hear that SOCi has made the review response process easy and efficient for you. Our goal is to simplify social media and review management, and we're glad to hear that it has helped increase your engagement. We appreciate your feedback and will definitely take your suggestion for suggested social media posts into consideration for future updates. ### 18. Simplifies Content Management with Insightful Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Erica R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I really like being able to access reports and data analysis on how my content is performing. They help me understand what kinds of posts generate the most engagement and likes, and which are trending well with my audience. This insight helps me plan for future posts and platforms. **What do you dislike about SOCi?** It seems like there might be an inaccurate number of reviews. I feel like I have more reviews than what is being reported on SOCi, so I think there may be an error or a glitch from that perspective. **What problems is SOCi solving and how is that benefiting you?** SOCi helps me plan content and maintain consistency without spending hours daily on creation and posting. I like accessing reports and data analysis to understand post engagement and plan future content effectively. **Official Response from Alicia Zhang:** > We're glad to hear that you find our analytics and reporting helpful for understanding your content performance and planning future posts. We strive to provide valuable insights to our users. ### 19. SOCi: Time-Saving Social Media Automation with Room for Local Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Amber M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I like that SOCi helps me save time and energy by posting automatically for me. I appreciate that the topics are relevant and interesting. I also like the 'set it and forget it' feature, where I can schedule posts and not worry about them. It saves me a lot of time, allowing me to work more directly in my real estate business. The initial setup was pretty easy. **What do you dislike about SOCi?** I would like to see articles that are more local to the area; the topics tend to be very broad. **What problems is SOCi solving and how is that benefiting you?** I use SOCi for my real estate business to save time and energy by posting automatically. It saves me the hassle of searching for content, letting me work on my business instead. **Official Response from Alicia Zhang:** > We're glad to hear that SOCi has been a time-saving and efficient tool for your real estate business. We appreciate your feedback about wanting more local content, and we will take that into consideration for future updates. ### 20. Effortless Social Media Scheduling Across Multiple Platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Kay A. | Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about SOCi?** I like how effortless it is to plan and schedule social media posts and have them posted across multiple platforms. **What do you dislike about SOCi?** Hmm... i'm not sure that I dislike anything. It's pretty user friendly. **What problems is SOCi solving and how is that benefiting you?** Consistent marketing across social media. Social media is where I gain most of my following and customers. I like that I can schedule posts and forget them, and then I can respond to all engagement on soci it's nice because then I don't waste any time scrolling on social media. ### 21. Effortless Facebook Scheduling, Intuitive to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Alyssa M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I like SOCi for its easy format of making captions and adding pictures, which makes the job of posting much easier. It's simple to see everything, select dates, and I appreciate how it sends things to the marketing team for a quick review, which is usually very easy and fast. I think it's very easy to use and straightforward, requiring only a quick review to understand how to do things, and after that, everything is easy to remember and use. **What do you dislike about SOCi?** Nothing **What problems is SOCi solving and how is that benefiting you?** SOCi helps me with scheduling posts for Facebook, so I don't have to review them constantly. It makes it easy to pick dates for posting, quickens review by marketing, and allows me to easily see all my posts. ### 22. Time-Saving Design Tool for Social Media **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about SOCi?** I like the recommended designs that are already in the SOCi system because they save me time. It gives me symmetrical designs that I don't have to come up with myself, allowing me to focus on more important tasks in my job. Additionally, I enjoy the experience of using SOCi once I got used to it. **What do you dislike about SOCi?** I mean, you have to search hard for some features but, you get used to it after a time. **What problems is SOCi solving and how is that benefiting you?** SOCi definitely helps me create visually stimulating images, flyers, and posters. It saves time by providing recommended designs that are symmetrical and don't require me to come up with them myself, allowing me to focus on other important tasks. ### 23. Property Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal N. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I love that SOCi centralizes all your social pages, reviews, and messages. No more jumping between platforms or worrying something slipped through the cracks. SOCi makes it easy to respond quickly, track conversations, and ensure residents feel heard. **What do you dislike about SOCi?** I like consistency, but also value flexibility — and sometimes SOCi doesn’t let you tailor things as much as you’d prefer, especially with templates or reporting views. **What problems is SOCi solving and how is that benefiting you?** Faster responses, consistent messaging, and better visibility all contribute to a smoother, more connected resident experience. **Official Response from Alicia Zhang:** > We're glad to hear that SOCi is helping you centralize your social pages, reviews, and messages, making it easier to respond quickly and track conversations. ### 24. Effortless Social Media Scheduling Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Ansa S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I like how SOCi makes it easy to schedule posts and be more active on social media. The feature to easily schedule and make new posts is very beneficial. The calendar function is really useful as it allows me to see what's in the pipeline and fill in gaps where needed. SOCi is straightforward to use, especially for people who are not that tech-savvy, and I had no problem with the initial setup. **What do you dislike about SOCi?** I cannot make posts that go to my two different offices all at once. **What problems is SOCi solving and how is that benefiting you?** SOCi makes it easy to schedule posts and be more active on social media. With the calendar, I can see what's in the pipeline and fill in gaps where needed. ### 25. Effortless Social Media Management with SOCi **Rating:** 5.0/5.0 stars **Reviewed by:** B I. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SOCi?** I find SOCi incredibly easy to use, which makes managing our social media sites so much more streamlined. Posting to multiple sites at once and scheduling them in advance saves me a ton of time. The AI rewriting feature is particularly standout, as it adds a little extra to what we are trying to say and really brings out my creativity. Setting up SOCi was super easy, which made the whole experience smooth from the start. **What do you dislike about SOCi?** The pre-made items could be better if we could upload photos of the property and items were created using those images. **What problems is SOCi solving and how is that benefiting you?** SOCi saves me time by allowing me to post to multiple sites at once and schedule them in advance. Its ease of use, particularly through AI-driven rewriting features, enhances my creativity and adds value to my social media management. ### 26. User-Friendly but Needs More Comprehensive Training **Rating:** 3.0/5.0 stars **Reviewed by:** Meg B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I like that SOCi is user-friendly and helps streamline our efforts. The platform offers a robust learning and training infrastructure, which means we didn't have to create one ourselves for our community. The local pages and social planning tools are particularly valuable, allowing franchisees to update based on their needs, both stateside and internationally. **What do you dislike about SOCi?** I wish there were more localized ad tools and that the education/training were more in-depth. We have a lot of tools we aren't sure we are getting the best value for. **What problems is SOCi solving and how is that benefiting you?** SOCi helps us facilitate social and digital media at scale for our franchise community. It's user-friendly, streamlines our efforts, and offers a robust training infrastructure we didn't have to create ourselves. ### 27. SOCI streamlines social media management, boosting online presence and accountability **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie O. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about SOCi?** SOCI has been an invaluable asset to our marketing efforts since we started using it in November 2023. As a Marketing Manager, I appreciate how efficiently and effectively it streamlines our social media and reputation management tasks across our entire portfolio. SOCI has significantly boosted our online presence and has also been essential in ensuring our on-site teams remain accountable. Its user-friendly interface and robust features have played a major role in helping us strengthen our online reputation and achieve our marketing objectives. SOCi is continually evolving, introducing new features and enhancements to their products. The addition of Genius has made a noticeable difference by reducing the workload for our teams, while still maintaining accountability for social media and reputation responsibilities. With the upcoming launch of Genius Agents, I am genuinely excited to see how these agents will take ownership of tasks and further ease the daily workload for both our teams and myself. Overseeing 37 locations as a single person, these kinds of tools are exactly what I seek in a vendor partnership. **What do you dislike about SOCi?** The 'Discovery' tab in SOCI doesn't offer engaging or industry-relevant content for us, and I find the SOCiGo mobile app to be underwhelming. Despite these issues, they are relatively minor when weighed against the platform's many advantages. Personally, I prefer using the website on my mobile device rather than the app, as it feels more straightforward. I am optimistic that the app will continue to be developed and see improvements in the near future. **What problems is SOCi solving and how is that benefiting you?** SOCI simplifies social media management, helping to maintain brand consistency while also effectively overseeing online reputation. **Official Response from Jamie Hooker:** > We're thrilled to hear that SOCI has been an invaluable tool for your marketing efforts and has helped streamline your social media and reputation management tasks. Thank you for sharing your positive experience with us! ### 28. Easy Cross-Posting and Scheduling with Helpful Peak-Time Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about SOCi?** I love that I can cross post to multiple channels and schedule them out. I also really enjoy the feedback it gives on our peak times, and allows you to alter the content based on the channel's functions. **What do you dislike about SOCi?** Sometimes shortening the URL can act up but other than that, the tool if very easy to navigate. I also sometimes encounter issues with posting to multiple channels at once then one channel will have an issue like LinkedIn. **What problems is SOCi solving and how is that benefiting you?** It's been a time-saver for scheduling posts and planning ahead on our communications. The calendar feature is also really useful in seeing when and where others have already scheduled posts so it makers it super easy to collaborate. ### 29. Soci Review **Rating:** 5.0/5.0 stars **Reviewed by:** Trinace G. | Vice President of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about SOCi?** I have the ability to post to my social media platforms ahead of time. I can also see insights, engagement and reviews posted to the page. **What do you dislike about SOCi?** Unable to remove bad reviews.At times, the reviews are spam and we struggle to take them down. And end up burying them instead. **What problems is SOCi solving and how is that benefiting you?** It is ensuring our Centers have consistent social media engagement without needing to log in every day. Our organization is also allowed to have predownloaded posts as well. ### 30. Centralized Social Management Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlee D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I currently use SOCi to get information out about our resident events, new units, upcoming specials, and just overall information about our property and the things we do here at Sky on Main. I really appreciate the convenience of SOCi because I don't have to log onto 4-5 different platforms to make a post. It's all centralized, which is what I like most about it. The initial setup of SOCi was pretty easy. **What do you dislike about SOCi?** I would like to be able to interact a little more directly with comments and DM. I don't have access to comment back or interact with story responses. **What problems is SOCi solving and how is that benefiting you?** SOCi centralizes information distribution, saving me from logging into multiple platforms, providing great convenience. ### 31. Great Utility for Customer Experience Management! **Rating:** 5.0/5.0 stars **Reviewed by:** Chance O. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about SOCi?** I also love that the replies to positive engagement are all unique, they do very well with this! **What do you dislike about SOCi?** It would be great if there was a "Report" function built in, as sometimes we need to navigate to the actual platform to report a review that is abusive or otherwise violates a platform's terms. But this may be something that the platforms don't allow access to **What problems is SOCi solving and how is that benefiting you?** This platform is helping us by continually bringing our customer impressions to the forefront, solving the problem of how easy it is to let this slip through the cracks when you get busy! **Official Response from Neil Grasso:** > We're glad to hear that you find SOCi's reporting capabilities helpful for managing customer reviews and feedback. Regarding your experience with the UI - we just revamped out platform's design to match our latest branding. We recommend logging in to check out the new look if you haven't already! ### 32. Effortless Social Media Management with Intuitive Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff T. | Construction, Finance and Technology Talent Scout at Kendall & Davis, Inc. | Sr. Search Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about SOCi?** I like SOCi for its ease of use, which makes the setup extremely easy, taking only a minute or so. The scheduling feature is really useful as it allows me to post everything at once and schedule for future or recurring dates. I appreciate the data insights that let me see the reach and success of my campaigns. It's also helpful that SOCi can post to several sites simultaneously and provides important analytics for several areas. **What do you dislike about SOCi?** I like everything so far. **What problems is SOCi solving and how is that benefiting you?** SOCi posts to several sites simultaneously, provides important analytics, and the ease of use lets me schedule posts and view campaign success. **Official Response from Alicia Zhang:** > We're delighted to hear that you are enjoying the ease of use, scheduling feature, and data insights provided by SOCi. Thank you for sharing your positive experience! ### 33. Effortless Social Media Management with SOCi **Rating:** 5.0/5.0 stars **Reviewed by:** Maria C. **Reviewed Date:** January 29, 2026 **What do you like best about SOCi?** I love how I can view all the insights about my company and easily access them from all devices. It allows me to stay on top of recent reviews and residents' insights, ensuring that I utilize my skills to make the best posts. The initial setup of SOCi was extremely easy; we were provided a username and password, and we all gained immediate access to begin posting. It facilitates my posts by allowing me to post to several social media pages at once and schedule them all together. **What do you dislike about SOCi?** So Far, I have no complaints about SOCi. **What problems is SOCi solving and how is that benefiting you?** SOCi facilitates posting by allowing me to schedule and post to multiple social media platforms at once. I love how it lets me view insights across devices, helping me stay on top of reviews and make effective posts. ### 34. Clunky Platform with Inconsistent Performance **Rating:** 1.0/5.0 stars **Reviewed by:** Ben T. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I primarily use the listing management features, which has value if it worked. **What do you dislike about SOCi?** The platform is a little clunky and doesn't always easily show which profiles have incorrect information on different listings quickly. Also, when changes go live, they are inconsistent in whether they'll be made on the intended locations, creating more work for the team by having to follow up and check the profiles because of the low success rate, or having to submit a ticket for a minor change because it didn't go live the first time. **What problems is SOCi solving and how is that benefiting you?** I use SOCi for managing a large number of profiles across clients in one platform, despite its clunkiness and the unreliability of updates going live. ### 35. SOCi: Effortless Social Media Management **Rating:** 5.0/5.0 stars **Reviewed by:** Amie M. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about SOCi?** I find SOCi easy to navigate, and it kind of prompts and gives me ideas to enhance my posts, like by leaving the first comment and boosting to make it a fundraiser. It's very user-friendly and easy to understand, even for people who might not be tech-savvy. I also like that it provides our higher-ups the opportunity to overview our product, ensuring our posts are concise with company standards. Plus, they can see what we're posting from a corporate level. The initial setup was extremely easy. **What do you dislike about SOCi?** Nothing, I enjoy using it for my business **What problems is SOCi solving and how is that benefiting you?** SOCi is a huge time management tool for us because it allows us to post on multiple platforms at once. ### 36. Time-Saving Gem for Social Media Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Alley R. **Reviewed Date:** January 22, 2026 **What do you like best about SOCi?** I love that SOCi saves me time when planning my social calendar because I can schedule posts a month in advance. Initially, I wasn't a fan, but now I love it and would like to experiment with how well it would work on my personal platforms if that's an option. The initial setup was easy. **What do you dislike about SOCi?** I don't like that if a video is already uploaded, I can't download it the way I can with other images and posts. I sometimes do this so I can add it into the calendar again but select a different social platform for it to be posted on. Also, I'm unsure if I can use SOCi for my personal page, which would be great to know. **What problems is SOCi solving and how is that benefiting you?** SOCi saves me time by allowing me to schedule social media posts a month in advance. ### 37. user-friendly platform for social media & business marketing management **Rating:** 3.5/5.0 stars **Reviewed by:** Vanessa S. | Account Manager | Employment Specialist, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about SOCi?** I like being able to use SOCi within one application. The posting to social media pages is great because of the efficiency and how much it saves time for me. It's pretty easy to set up. **What do you dislike about SOCi?** I wish SOCi could link more applications and social pages that are compatible, especially more job boards that are becoming more popular, not just the basic ones that are offered. **What problems is SOCi solving and how is that benefiting you?** SOCi links all social pages, saving me time by allowing postings without doing it individually. ### 38. Effortless Social Media Management with SOCi **Rating:** 5.0/5.0 stars **Reviewed by:** Velagapudi P. **Reviewed Date:** January 22, 2026 **What do you like best about SOCi?** I like using SOCi for scheduling social media content for my gym. I appreciate it as a one-stop solution for Instagram, Facebook, and Google. I also enjoy the options to schedule ahead of time, and the features for Google reviews and automatic responses. The ability for the whole team to review the content scheduled for the month is very useful, helping us prepare for any customer questions about promotions or offers. It's organized and allows us to schedule posts at peak hours. The initial setup was easy, just a couple of steps to get started. **What do you dislike about SOCi?** Nothing **What problems is SOCi solving and how is that benefiting you?** I use SOCi to plan a monthly calendar for social media, serving as a one-stop solution for Instagram, Facebook, and Google. It helps my team review scheduled content, organize posts during peak hours, and manage Google reviews and automatic responses. ### 39. Streamlined Management with Easy Review Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Nadine R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about SOCi?** I love the help with reviews and all the notifications I can set up so that I can address problems right away. The interface is really easy to understand. I like all the different views in the platform where I can look at all locations or just a few, and the social features. The insight, location, and group views are helpful. I like that I can access different groups, it makes editing easy. **What do you dislike about SOCi?** I haven't found anything yet that I don't like. **What problems is SOCi solving and how is that benefiting you?** I love the help with reviews and notifications to address problems right away. Access to different views and groups makes editing easy and efficient. **Official Response from Alicia Zhang:** > We're delighted to hear that you're loving the review monitoring and notification features, as well as the easy-to-understand interface and different views in the platform. It's great to hear that SOCi is helping you address problems right away and making editing easy and efficient. ### 40. Efficient Centralized Dashboard with Powerful AI Features **Rating:** 4.5/5.0 stars **Reviewed by:** Kass P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SOCi?** I like that SOCi does a great job by providing everything I need in one spot, which makes my work more efficient. The AI function is extremely helpful for responding to reviews quickly without taking too much time, especially for multiple locations across different platforms. I also appreciate being able to see Yelp reviews on the platform, although responding to them isn't working right now. Additionally, the initial setup was easy and hassle-free. **What do you dislike about SOCi?** It won't let me respond to Yelp reviews on the platform. **What problems is SOCi solving and how is that benefiting you?** I find SOCi makes it easy to manage everything in one spot, with AI responses saving time by efficiently handling reviews across over 40 locations. **Official Response from Alicia Zhang:** > Thank you for your feedback! We're thrilled that SOCi has made your work more efficient and that the AI function has been helpful in managing reviews across multiple locations. We apologize for the inconvenience with responding to Yelp reviews. ### 41. "Love using SOCI! It helps me stay connected with clients and keeps everything organized." **Rating:** 5.0/5.0 stars **Reviewed by:** Nachely L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about SOCi?** What I like best about SOCi is how user-friendly and intuitive the platform is. It makes managing customer interactions and online presence simple, while their support team is always responsive and helpful. **What do you dislike about SOCi?** Overall, SOCi works very well, but one area for improvement could be [specific feature or aspect, e.g., the reporting dashboard could be more customizable]. Other than that, the platform is intuitive and reliable **What problems is SOCi solving and how is that benefiting you?** SOCI helps streamline our customer engagement, manage online reviews, and maintain a consistent online presence. This saves us time, improves communication with clients, and ultimately enhances our business reputation and growth. ### 42. Effective for Review Tracking, Needs Hashtag Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Tyler F. | Franchise Business Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about SOCi?** I like being able to clearly see quantities of reviews by networks with SOCi. I also enjoy the AI assistant on social post creation, though I wish it could automatically hashtag specific restaurants I'm creating posts for instead of just the main brand. **What do you dislike about SOCi?** I want the AI assistant to automatically hashtag the specific restaurant I'm creating a post for. Currently, it just hashtags the main brand. The onboarding process was difficult for my teams; there was too much information at once. **What problems is SOCi solving and how is that benefiting you?** I use SOCi to identify trends in review submissions and ratings, and I enjoy seeing the quantities of reviews by network. **Official Response from Alicia Zhang:** > Thank you for sharing your feedback! We're glad to hear that you find SOCi effective for tracking reviews and that you appreciate the AI assistant for social post creation. We understand that the onboarding process can feel overwhelming at times, if you feel that your team is in need of any additional training or a refresher, feel free to check out our learning hub: https://university.meetsoci.com/learn/dashboard ### 43. Makes Social Media Management Effortless Across Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Mandi A. | Club Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** How easy it is to use and how easy it makes social media for me! I can post to all media platforms, see and respond to google reviews, and so much more. I absolutely love it. **What do you dislike about SOCi?** I don't have anything that I can think of that I find negative about my experience using Soci so far. **What problems is SOCi solving and how is that benefiting you?** Mainly the two things I use Soci for is for posting to social media and responding to Google reviews. **Official Response from Alicia Zhang:** > We're thrilled to hear that you find SOCi easy to use and that it has made social media management effortless for you! We appreciate your positive feedback. ### 44. Easy Separation of Management Companies **Rating:** 4.0/5.0 stars **Reviewed by:** Gillian H. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SOCi?** I enjoy how it separates different management companies. **What do you dislike about SOCi?** Only downsides I have experienced from SOCi is the data can sometimes export incorrectly or not capture all the data when exporting. **What problems is SOCi solving and how is that benefiting you?** SOCi is solving a lot of problems for us, in terms of comp data and marketing. We use this tool to build our own trackers therefor the data SOCi provides is very helpful. We dont typically use the overall platform that much just the data. ### 45. Powerful All-in-One Review Management Dashboard with AI Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about SOCi?** The ability to manage all review management platforms in one consolidated dashboard, the Admin abilities for managing large franchise networks, the additional AI capabilities, recommendations and reporting to support review management. **What do you dislike about SOCi?** Only using the platform for a few weeks, I haven't found features I don't utilize or enjoy, but there are some technical items regarding integration I will discuss with my reps. **What problems is SOCi solving and how is that benefiting you?** Managing a large franchise network, this allows visibility into each location so our team is able to monitor the frequency of use of the platform, and share opportunities for our local businesses. Social scheduling is also a significant benefit for these businesses as typically this would be a separate platform. ### 46. All-in-One Platform with Helpful AI and Smooth Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about SOCi?** It blends all platforms into one, making it easier for us to track all data. The AI feature also helps as we do not need to waste time to write reviews. The performance and the inbuilt integrations definitely help. As of now we are using the free version, hence we are not paying anything yet. **What do you dislike about SOCi?** It’s disappointing that I’m not able to integrate with Medallia; that would have been really helpful. **What problems is SOCi solving and how is that benefiting you?** It helped me ease my time and focus on other important tasks. ### 47. SOCi Simplifies Review Management but Needs Tweaking **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica B. **Reviewed Date:** January 22, 2026 **What do you like best about SOCi?** I use SOCi to respond to Google reviews for my company, and it makes it easier to respond to clients who leave reviews. The AI is pretty nice, which helps me respond quickly and efficiently to my clients. This quick response hopefully helps in getting promoted more on Google. The initial setup of SOCi was good and easy, which I appreciated. **What do you dislike about SOCi?** I think the auto-generated responses could be improved. They're a little bit cheesy, especially when they relate to the work I do in a way that's too in-your-face sporty. It would be better if they had a more personal feel. **What problems is SOCi solving and how is that benefiting you?** SOCi makes it easier to respond to Google reviews, helping me respond quickly and efficiently to clients. The AI feature is pretty nice, improving my response time and potentially boosting my visibility on Google. ### 48. Efficient Scheduling with SOCi, Needs Better Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica M. **Reviewed Date:** January 26, 2026 **What do you like best about SOCi?** I love the calendar function for scheduling social media posts on platforms like Facebook and Instagram. It allows us to plan a month at a time and easily copy and paste posts between platforms, making our social media presence seamless. It saves us time because we're not posting individually on each platform; we can manage everything from one area. Also, the setup process of SOCi for our team was seamless. **What do you dislike about SOCi?** Some of the reporting could be a little bit better. Navigating the system can be a bit challenging as sometimes it's hard to find exactly what you're looking for. **What problems is SOCi solving and how is that benefiting you?** SOCi helps us manage reviews and schedule social media content in advance, allowing us to plan a month at a time, streamlining our social media presence and saving time by posting from one platform. ### 49. SOCI Review **Rating:** 5.0/5.0 stars **Reviewed by:** JuWan R. | Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SOCi?** Working with the team at SOCI has been a great experience. From the very beginning, the ease of integration with our systems made the onboarding process smooth and efficient. Dylan and Melissa have been outstanding always responsive, knowledgeable, and proactive. Their customer support consistently goes above and beyond, helping us troubleshoot issues quickly and offering guidance tailored to our needs. It’s clear they genuinely care about our success. We’re grateful for their partnership and look forward to continuing to grow with SOCI. **What do you dislike about SOCi?** There are a few areas where the platform could improve. Some features can feel a bit limited or unintuitive depending on the use case. However, the SOCI team has been receptive to feedback and continues to work on enhancements, which gives us confidence in the platform’s long-term value. **What problems is SOCi solving and how is that benefiting you?** SOCI is helping us solve the challenge of managing content across multiple social media platforms by streamlining the process into one centralized solution. It simplifies posting for both our corporate team and local teams, making it easier to stay consistent and aligned with our brand voice. The platform also offers helpful support and guidance when needed, along with accountability tools that allow us to track performance and engagement across accounts. Having everything in one place has saved us time, improved our workflow, and enhanced our overall social media strategy. ### 50. SOCi - for Local Listing Management **Rating:** 4.5/5.0 stars **Reviewed by:** Rebekah C. | Marketing Operations Associate, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about SOCi?** We’ve had a fantastic experience working with SOCi to manage the local listings for all of our newly acquired branches following a recent merger. Their team was incredibly helpful, responsive, and resourceful throughout the entire process. They made what could have been a complex and time-consuming task feel seamless and well-organized. Thanks to SOCi, our branch information is now consistently updated and optimized across platforms, helping us maintain a strong local presence. Highly recommend their services to any business looking for reliable local listing support! **What do you dislike about SOCi?** One area for improvement would be follow-through on additional requests outside of the initial onboarding. While not a deal breaker by any means, more consistency in that area would make an already strong partnership even better. Overall, SOCi has been a valuable partner in helping us maintain a strong and consistent local presence. We appreciate their support and would recommend them to any business navigating multi-location listing management. **What problems is SOCi solving and how is that benefiting you?** SOCi has helped us solve a major challenge: managing and updating local listings across multiple platforms for a large number of branches, especially following a recent merger. With so many new locations to onboard, ensuring consistent and accurate information—like addresses, hours, and contact details—was a complex task. SOCi streamlined this process by centralizing our local listing management, saving us time and reducing the risk of errors or inconsistencies. Their platform and team made it easy to maintain a strong local presence, which is critical for customer trust and search visibility. As a result, our branches are now more discoverable online, and we’ve seen improvements in both brand consistency and local SEO performance. ## SOCi Discussions - [When will we be able to post more than 4 pictures at a time on Instagram and google account?](https://www.g2.com/discussions/when-will-we-be-able-to-post-more-than-4-pictures-at-a-time-on-instagram-and-google-account) - 1 comment, 2 upvotes - [I need step by step quidance](https://www.g2.com/discussions/i-need-step-by-step-quidance) - 3 comments, 1 upvote - [What type of integrations are available with SOCi?](https://www.g2.com/discussions/13255-what-type-of-integrations-are-available-with-soci) - 1 comment, 1 upvote - [View SOCi pricing details and edition comparison](https://www.g2.com/products/soci/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-05-15+16%3A49%3A04+-0500&secure%5Bsession_id%5D=239fa2ee-e9a6-41ba-93be-35787d122aad&secure%5Btoken%5D=aa61eb32cf96e77251befd0da8d8a6028eee40c8a0fe9f04a5d1870f89fd0a81&format=llm_user) ## SOCi Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Apartments.com](https://www.g2.com/products/apartments-com/reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - [Bing Maps API](https://www.g2.com/products/bing-maps-api/reviews) - [Booking.com for Business](https://www.g2.com/products/booking-com-for-business/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Canva Enterprise](https://www.g2.com/products/canva-enterprise/reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [Foursquare Places](https://www.g2.com/products/foursquare-places/reviews) - [FranConnect](https://www.g2.com/products/franconnect/reviews) - [Funnel Leasing](https://www.g2.com/products/funnel-leasing/reviews) - [Glassdoor](https://www.g2.com/products/glassdoor/reviews) - [Global Relay](https://www.g2.com/products/global-relay/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google My Business](https://www.g2.com/products/google-my-business/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GrubHub for Restaurants](https://www.g2.com/products/grubhub-for-restaurants/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [INRIX OpenCar](https://www.g2.com/products/inrix-opencar/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [LinkedIn Premium](https://www.g2.com/products/linkedin-premium/reviews) - [Local Measure Engage](https://www.g2.com/products/zendesk-local-measure-engage/reviews) - [Manta](https://www.g2.com/products/manta/reviews) - [Mapquest API](https://www.g2.com/products/mapquest-api/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [MoxiWorks Real Estate CRM](https://www.g2.com/products/moxiworks-real-estate-crm/reviews) - [MyTime](https://www.g2.com/products/mytime/reviews) - [Neustar](https://www.g2.com/products/neustar/reviews) - [Nextdoor Business](https://www.g2.com/products/nextdoor-business/reviews) - [Olo](https://www.g2.com/products/olo/reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - [Oracle Internet of Things Cloud](https://www.g2.com/products/oracle-internet-of-things-cloud/reviews) - [Proofpoint Archiving and Compliance](https://www.g2.com/products/proofpoint-archiving-and-compliance/reviews) - [ResMan](https://www.g2.com/products/resman/reviews) - [RSS.com](https://www.g2.com/products/rss-com/reviews) - [SatisFacts](https://www.g2.com/products/satisfacts/reviews) - [Searchlight.ai](https://www.g2.com/products/searchlight-ai/reviews) - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - [TikTok Ads](https://www.g2.com/products/tiktok-ads/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Tripadvisor for Business](https://www.g2.com/products/tripadvisor-for-business/reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) - [Wisely® by ADP](https://www.g2.com/products/wisely-by-adp/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [X (Twitter)](https://www.g2.com/products/x-twitter/reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) - [Yardi RENTCafe](https://www.g2.com/products/yardi-rentcafe/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - [Yelp for Business](https://www.g2.com/products/yelp-for-business/reviews) - [Yottaa](https://www.g2.com/products/yottaa/reviews) - [Yotta SME](https://www.g2.com/products/yotta-sme/reviews) - [YottaSrc](https://www.g2.com/products/yottasrc/reviews) - [Zibster](https://www.g2.com/products/zibster/reviews) - [Zillow](https://www.g2.com/products/zillow/reviews) ## SOCi Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Hashtag Analytics - Sentiment Analysis **Business Tools** - Bulk Uploading - CMS Specific - Traffic Analytics - Customer Analytics **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Social Media - Dashboards and Reporting **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Responses** - Customization - Route To Human - Menu bars **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Content Generation - AI Content Creation Platforms** - Output quality - Branding - Performance **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Feedback Collection **AI Content Structuring - AI Search Visibility Optimization tools ** - AI-Optimized Content Structuring - Schema & Structured Data Optimization - AI-Readable Content Formatting - LLM-Ready Content Preparation **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Customer Tools** - Location Listing - Product and Category Filters - Mobile Support - Automatic Geolocation **Performance** - Real-Time Updates - Analytics **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Platform** - Live chat - Integrations - Branding - Analytics - Role-based access - Collection of information **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support **Management - AI Content Creation Platforms** - Collaboration - Security and Privacy - Moderation **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Semantic Optimization & Entity Intelligence - AI Search Visibility Optimization tools ** - Entity Recognition & Mapping - Knowledge Graph & Entity Linking - Semantic Content Analysis - Topic Authority Optimization **Platform** - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Social Functionality** - Social Functionality **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Retrieval Optimization - AI Search Visibility Optimization tools ** - Passage & Chunk Optimization - AI Citation Optimization - Retrieval Readiness Analysis - AI Query Matching Analysis **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **AI Visibility Monitoring & Analytics - AI Search Visibility Optimization tools ** - AI Citation Monitoring - AI Answer Visibility Tracking - Generative Search Performance Analytics **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation **Workflow & Platform Integrations - AI Search Visibility Optimization tools ** - CMS & Publishing Workflow Integrations **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Fraud Protection - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Targeting** - Targeting - Geo-Targeting - Contextual Targeting **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Notifications ## Top SOCi Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,929 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.6/5.0 (2,405 reviews) - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,077 reviews)