Apartments.com Reviews & Product Details

Apartments.com Overview

What is Apartments.com?

Apartments.com is an online real estate marketplace for rental properties where professional property management companies, and private landlords can list properties and connect with potential tenants.

Apartments.com Details
Product Description

Apartments.com is an online real estate marketplace for rental properties where professional property management companies, and private landlords can list properties and connect with potential tenants.


Seller Details
Seller
CoStar Group
Ownership
NASDAQ:CSGP
Company Website
Year Founded
1987
HQ Location
Washington, DC
Total Revenue (USD mm)
$1,399
Twitter
@TheCoStarGroup
42,573 Twitter followers
LinkedIn® Page
www.linkedin.com
4,518 employees on LinkedIn®
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Apartments.com Reviews

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that it has a vast selection of apartments. I can search in any region or any neighborhood in the country and get numerous options for apartments. You can filter down to what you are specifically looking for and it is accurate. The interface is easy to use and navigate and I have never had a problem finding what I am looking for. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the pictures for the apartments are minimal. There should be a minimal requirement for what photos are required for each apartment such as bathroom, kitchen, bedroom etc. Sometimes I will only see a photo of the outside of the building and that's it. It looks like apartments.com does a good job in marking which listings are spam but the pictures I have run into a few times. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Looking for my next apartment. I want to live in a different apartment and apartments.com is always the first option. I am able to see where rents are in different markets in real time, especially in my neighborhood. I can look for the next best deal. Review collected by and hosted on G2.com.

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Branch Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

As a real estate professional Apartments.com makes it easy to research rent comparables across a wide range of products Review collected by and hosted on G2.com.

What do you dislike?

Reminders to register so that owners and landlords can contact me Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Users should research very finite areas for data, wide searches tend to provide inaccurate gross results Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Single consistent source of verified rental rate comparables that can be translated into market stats Review collected by and hosted on G2.com.

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Open Discussions in Apartments.com
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The easiest program to post apartments to Review collected by and hosted on G2.com.

What do you dislike?

There isn't anything to dislike about this program Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is letting people know what we have available or when the apartments will be coming available Review collected by and hosted on G2.com.

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Associate Broker
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

apartments.com had a unique feature which i did not find in any other site search, the ability to see subleases, which is ultimately how I found my current place. From now on, when I look for apartments, i ensure that I have checked apartments.com because I do not want to miss the diamond in the rough. Review collected by and hosted on G2.com.

What do you dislike?

Only thing I disliked is although it had many places that major competitors didn't have, it was lacking the common places that competitors had. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

if you are ever looking for an apartment, you must give this site a glance at the very least. there are hidden apartments out there that other sites dont have!! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I was in a crunch to find an apartment at a unique time and it helped tremendously as I was able to get a great apartment at a discount in September. Review collected by and hosted on G2.com.

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Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

Polygon search tool if your property is located in a hot part of town Review collected by and hosted on G2.com.

What do you dislike?

Very cumbersome back end to make corrections or changes to a listing Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They are pouring a LOT of money into the product to make it a more robust search platform, with that, however, comes the inability to have complete control over your content. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Advertising multifamily apartment communities Review collected by and hosted on G2.com.

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Property Manager
Real Estate
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Apartments.com reaches more renters than any other mainstream site. The reps are all very friendly and check in often to make sure each client is happy with their listing. They also provide several different package options for different budgets. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that properties can only have a complimentary basic listing for a short time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use your local rep to your advantage! They are very helpful! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our listing provides a lot of great leads and is a wonderful marketing tool! Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The map feature is great! I love that you can see the units available by using it! Review collected by and hosted on G2.com.

What do you dislike?

The filter feature needs some work. You cannot filter on move in date. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great platform to use to rent apartments Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We advertise our rental properties with Apartments.com and they generate a lot of leads for us! Review collected by and hosted on G2.com.

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Commercial Real Estate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I appreciate the ease of use of the site and ability to see availabilities in certain areas. Review collected by and hosted on G2.com.

What do you dislike?

I would like information showing what people had rented for in the past few months Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps with rental comps to value Proforma's in regards to the investment properties we analyze. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The number of listings and apartment complexes that they had on their website was the best that I've seen compared to any other website out there. Review collected by and hosted on G2.com.

What do you dislike?

There was not much that I disliked about apartments.com. I guess if I wanted to get very picky, if I remember correctly toggling between the map to see where the apartment was located was not the easiest. That is getting very picky though. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It was very easy to use and I think that it would be even more helpful for people relocating to new cities as well as new neighborhoods. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Searches for apartments and places to live. Review collected by and hosted on G2.com.

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Marketing Support
Real Estate
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Extremely easy to use and very user friendly, making edits very easy. Review collected by and hosted on G2.com.

What do you dislike?

If your listing isn't a paid listing, you get very few leads Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Get to know the site before uploading properties, and don't be afraid to ask support questions if you have them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Helping our rental units rent quicker Review collected by and hosted on G2.com.

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AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Well, it's no secret that apartments.com has quickly cornered the market on advertising for the multifamily housing industry. The presence truly is excellent and the network of sites helps. Review collected by and hosted on G2.com.

What do you dislike?

The review submitted about communities can be submitted by anyone - not just residents at a particular community. There is also very little monitoring of what gets put onto a paid listing. Support will remove negative reviews, but they have to be caught first by management. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's definitely a leader for the Multifamily Housing / Property Management industry. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Of course we are reaching our target market with the product. Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The app was easy to use and the website was just as user-friendly! It Also had all of the information I needed Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it felt like it was a bit overwhelming with the sponsored pages on the website. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Help inform our residents of different services that we offer. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I use Apartments.com and Tenants.com for apartment hunting. Apartments.com has a simple interface and the listing available are extensive, so it is great. I like the image quality and mapping features they offer. I would recommend this product to other users and to my customers. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really, it is a good product. I'm mainly looking for something that has current listings, not rental property that isn't available any more. It is very simple to use, but doesn't offer some of the detailed tenant features that Tenants.com offers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There are a lot of option out there now, but I find Apartments.com is one of the easiest to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to use apartment hunting. Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Ever since a few years back when Apartments.com was bought out by CoStar they have been making good strides forward. They have focused a lot of their dollars on SEO spend to help improve experience for both the user and the advertisers. I have definitely seen some positive steps in the right direction. Review collected by and hosted on G2.com.

What do you dislike?

Apartments.com had many syndication issues within it's newly released backend management system. It is supposed to integrate with your software management system but isn't always accurate. This also created a lot of man hours to fix and update. Slowly the kinks are being worked out. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They only allow you to sign a yearly contract as an advertiser which can create a burden on those that do not want to lock into a 12 month contract. Otherwise the product really is increasing in quality and usability. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

They definitely have improved their quality of renters. We are finding a lower volume of traffic for each of our communities, but the leads are much more qualified so that really helps improve the return on investment. Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I am a very big fan of the search criteria bar where you can define specific neighborhoods down to only a few blocks. I also like the outline of the neighborhood that it gives you so you can actually see where it is being defined. Review collected by and hosted on G2.com.

What do you dislike?

I do not like how it is not easy to search multiple neighborhoods at a time. This would be very helpful if someone was trying to decide between two different neighborhoods. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Apartments.com is a very good way for someone to get a quick understanding of the residential market in a certain area. It is also very good for understanding what you will be getting for what you are paying, and which is easily compared to other apartments in the area. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to easily understand a market with a quick search, and have an understanding of the amenities available for a given pricepoint. Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Variety of apartments for a wide array of small and big clients Review collected by and hosted on G2.com.

What do you dislike?

Sorting is not as easy as some of the other software. Listings are not always valid and maybe long expired Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Looking for available apartments/houses for rent. Gives me a good idea of rental rates. Review collected by and hosted on G2.com.

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Property Manager
Real Estate
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I would say the best part of this website was how simple it is to find apartments in the price range I was looking for. Review collected by and hosted on G2.com.

What do you dislike?

There's not much to dislike about the site except for some minor aesthetic and layouts of the tabs menu. this would be more of a personal preference. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend this site because of how simple it is to look up the information you area interested in. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am solving geographically the pricing trends for apartments and condos around certain areas. This allows me to put together a database with the assorted information Review collected by and hosted on G2.com.

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