# Wisely® by ADP Reviews
**Vendor:** ADP  
**Category:** [Financial Wellness Software](https://www.g2.com/categories/financial-wellness)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 45
## About Wisely® by ADP
Wisely® by ADP gives employers the convenience and flexibility of a 100% electronic pay. It also provides employees with a digital banking alternative that comes with financial wellness tools. With ADP, you have a single provider for all your wage payment needs - from checks, direct deposit and Wisely pay cards.



## Wisely® by ADP Pros & Cons
**What users like:**

- Users love the **early payment access** feature, allowing them to receive funds before payday and enjoy flexibility. (2 reviews)
- Users love the **immediate access to funds** with Wisely®, especially for on/off cycle payments. (1 reviews)
- Users value the **cost-free transactions** of Wisely® by ADP, allowing easy access to funds without extra charges. (1 reviews)
- Users appreciate the **immediate access to funds** with Wisely®, enhancing financial flexibility and payment options. (1 reviews)
- Users find Wisely® by ADP to be **easy to use** , enjoying seamless access and convenient features everywhere. (1 reviews)
- Easy Access (1 reviews)
- No Fees (1 reviews)

**What users dislike:**

- Users are frustrated by the **high fees** associated with withdrawals and limited usability at various locations. (1 reviews)

## Wisely® by ADP Reviews
  ### 1. Get Paid Two Weeks Early—Seamless Card Deposits

**Rating:** 5.0/5.0 stars

**Reviewed by:** tony r. | Porter, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Wisely® by ADP?**

I like that I get my paycheck two weeks earlier. You also put it on my card, and they asked me to confirm.

**What do you dislike about Wisely® by ADP?**

So far, I’ve been using it and I like everything about it.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

I got my money quicker, and I didn’t have to wait for it.

  ### 2. Wisley helps our employees who don't want a bank account

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy L. | Payroll Clerk, Entertainment, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Wisely® by ADP?**

I can use it everywhere. It was easy to sign up. I get my direct deposit from work two days before it is due. I can get money back from stores that I shop at. It won't add fees for lack of funds.

**What do you dislike about Wisely® by ADP?**

There are fees for withdrawals. Sometimes it is not able to be used at certain places. It is not a tap card for payment.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

It is beneficial to our employees who do not want to have bank account.

  ### 3. Fast Pay for the fast life

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jade K. | Sr. Payroll Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Wisely® by ADP?**

I love that associates can access their funds immediately when it comes to on off cycle payment. Users can also opt in to get paid two days earlier!

**What do you dislike about Wisely® by ADP?**

Doesn't have a card tap feature or chip so you still need to swipe it at certain merchants.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Helps are employee's feel appreciated for their hard work and relieves the stress of waiting until next pay day for missing pay.

  ### 4. So disappointed in this company

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Wisely® by ADP?**

I was a huge fan until I found out they don't care about their customers at all. I had even recommended people to use it and now I feel bad for doing that.

**What do you dislike about Wisely® by ADP?**

I started with Wisely/ADP in 2019, and had no problems until summer 2023 and between June until September, I had four instances of fraud.  It is embarassing.  The first time (over $200) I was able to get my money back, but I have been waiting on two seperate fraud concerns from early August, both of which they dismissed and told me to mail my concerns to their San Dimas office.  I have not heard anything back.  They always say they operate on a 90 day time frame, but it is over 90 days and they don't seem to care about their customers.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

It isn't benefitting me at all

  ### 5. Money was taken from the account twice in Les then 4 months this is not a bank l

**Rating:** 0.0/5.0 stars

**Reviewed by:** Antonio A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2023

**What do you like best about Wisely® by ADP?**

There is no help customer service sends you to an other department and the other department stara all over again your information there no office to go personal

**What do you dislike about Wisely® by ADP?**

They are not a bank institution any complaints are in letters and take 10 business day to start at the end the investigation never found nothing wrong very suspicious

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Money was taken from my account twice submitted a claim and the investigation conclusion was not a problem there was 2 transactions made with an minutes from two different county's and still the investigation couldn't not find nothing very suspicious definitely inside job between coworkers

  ### 6. Great way to save!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Wisely® by ADP?**

I love the fact that I can save the money and not have to think about it, but it still ensures the funds are readily available for transfer and or otherwise access as needed. It also makes it easier for me to manage my money easily with the report showing how I spend.

**What do you dislike about Wisely® by ADP?**

Initially, it was a bit of a challenge to set up the account because there was a delay in obtaining the card on my first request, and it took a minute for Wisely to allow me the opportunity to reset and reapply for the card.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

financial wellness, money mnagement

  ### 7. Overall Comprehensive product for HR and resource sync

**Rating:** 4.5/5.0 stars

**Reviewed by:** Siddhant V. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Wisely® by ADP?**

It offers numerous options within the product and becomes a common platform for what you want to achieve and see together. I have used it in two different geographic regions, and highly satisfied with its payroll integration/view that calculates tax, resourcing attendance, availing PTO and viewing org benefits. ADP workforce gives a competitive advantage through employee Leave and Attendance Management Features, HR services (talent management and LMS), and org administration.

**What do you dislike about Wisely® by ADP?**

However, there are hardly any items I dislike about the product, but I would appreciate it if it would integrate with more 3rd party software programs to see it evolving.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

It helps me review company policy documentation, company news and information, payroll and tax information, manage my leave and leave balance, and benefits information.

  ### 8. Great option for those without bank accounts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Branka D. | Human Resources Administration Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Wisely® by ADP?**

What I like the best is that it is easy to use and set up and the card comes fairly quickly to an employee's home address, and they have a way to use a debit card just like everyone else, and can access their money immediately.

**What do you dislike about Wisely® by ADP?**

The least helpful portion would be that the employer does not have a tracking number of when that wisely card will arrive to an employees home address and also the fact that the employee must activate the card in order for them to receive a direct deposit from payroll and sometimes employees forget to do that.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Easy banking solution and getting rid of mailing checks.

  ### 9. Very disappointed

**Rating:** 0.0/5.0 stars

**Reviewed by:** Melissa C. | Nurse, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2022

**What do you like best about Wisely® by ADP?**

Nothing anymore. If you don't fight for me I'm done!

**What do you dislike about Wisely® by ADP?**

My Wisley ADP debit card was hacked right before Christmas and luckily for 2 transactions totaling $70. I was hacked by a door dash account in California I live in TN. They have still not helped me get my money back and want more proof. What more proof do you need? No one door dashes from California to Tennessee in a matter of 1 hour..  duhh....i have had this card for 5 years with direct deposit. I now no longer use them and have changed all my payroll to another financial institution.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Have not resolved any of my problems

  ### 10. useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** NAIMA  Z. | BUSINESS DEVELOPMENT MANAGER, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Wisely® by ADP?**

easy to connect, easy to find the information we are looking for

**What do you dislike about Wisely® by ADP?**

Nothing to report. The application is useful for everyone. no need for large experience in IT to use it , the payslip is easily reachable and saved monthly. smart application

**What problems is Wisely® by ADP solving and how is that benefiting you?**

it facilitates the payslip monthly. and i can download all the necessary payslips of last month. the application save all monthly payslip and no need to receive them by email, we can download them and save them directly on a pen drive or computer.

  ### 11. positive experience with ADP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Wisely® by ADP?**

Wisely by ADP is helpful when onboarding employees and helps employees who can not use traditional direct deposit. Also, this card can help employees save the money they earn.

**What do you dislike about Wisely® by ADP?**

It takes a long time to receive a replacement card in the mail when it gets lost. You cannot access the money any other way without the card. Also, the payroll manager has to input all of the information in the system which can be a lot of work.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Wisely adds another payroll option for employees and can serve as a savings account for other payment options. One benefit is it takes the stress off an employee who doesn't know how to cash a check. It's also great because it is a reloadable card with a mobile app.

  ### 12. Works but could be better

**Rating:** 3.0/5.0 stars

**Reviewed by:** Praveen K. | Team Lead, Renewal License Support, Enterprise (> 1000 emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Wisely® by ADP?**

The wisely cards are fin, easier to navigate. The onboarding works seamlessly too. Banking and direct deposits are bit complicated but easy when comparing to WD/GreyHr

**What do you dislike about Wisely® by ADP?**

The difficulties when you loose the wisely card is very inconvenient, customer service needs to step up as this involves money transaction. Needs to work on new card delivery time period.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Bypassing the traditional way of employees needing to have a bank account which a company has tie up. Instead we could directly deposit it in wisely and the job is done.

  ### 13. Decent alternative option for paying your Employees

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Wisely® by ADP?**

Wisely gives another option for employees who don't have a savings or checking account, and instead they are given a debit card which their pay gets automatically added to.  It's a good concept and easy for them to use to get quicker access to their money.

**What do you dislike about Wisely® by ADP?**

The customer service team is extremely lacking.  I'm constantly being put on hold over hours & hours and nobody ever responds.  Constantly transferred to different departments and nobody has the answers.  Very frustrating!

**What problems is Wisely® by ADP solving and how is that benefiting you?**

This solves the problem of getting employees paid without having get a paper check or come pickup the check physically at the office.  It's easy to use and allows employees to get their money a few days sooner.  Overall the setup is easy.

  ### 14. ADP User

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eduard G. | Logistics Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Wisely® by ADP?**

Quick updates and ease of use. Software is very simple to understand and all features are updated as needed.

**What do you dislike about Wisely® by ADP?**

I cannot say there is much I dislike, ADP does a good job of providing the information i need.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Showing all payment and tax information efficiently.

  ### 15. A solution all built into your phone.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about Wisely® by ADP?**

Wisely permits you to offer an extent of well-known installment choices, so that nearby routinely planned installment of compensation, you'll be able moreover to make off-cycle, past and on-demand installments efficiently—and take a toll viably.

**What do you dislike about Wisely® by ADP?**

Not much to dislike here. It is an app that makes HR life easier and makes it easier for users to access their information as well. There is some setup that needs to be done and that is the extra work needed.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Allowing user to be able to access all their information right from their phone which they have access to all the time. Managing their finances right from the phone makes it easy.

  ### 16. Human Resources Consultant

**Rating:** 2.5/5.0 stars

**Reviewed by:** Kristen D. | Human Resources Consultant , Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Wisely® by ADP?**

What I like best is the launch pad and company overview as a admin.

**What do you dislike about Wisely® by ADP?**

Not user friendly and has too many links that are setup under categories that don't make sense. Also don't like that bridge is not organized.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

None.

  ### 17. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Genna R. | Development Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Wisely® by ADP?**

We were so happy to eliminate paper checks when it came to payroll! Payment is immediate, which our employees love, and it is super easy to use!

**What do you dislike about Wisely® by ADP?**

We have no complaints! I have not found any issues using Wisley

**What problems is Wisely® by ADP solving and how is that benefiting you?**

We were able to eliminate paper payments and save time!

  ### 18. Wisely works fine

**Rating:** 2.5/5.0 stars

**Reviewed by:** Justin F. | D, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Wisely® by ADP?**

The card works fine, and it is relatively easy to onboard employees manually, or through self-service. It is a decent option for employees who do not have a traditional means of direct deposit.

**What do you dislike about Wisely® by ADP?**

Their customer service is lacking, and their delivery times are really slow. If you lose your card, it could take up to 15 days until you receive a new one. To my knowledge, there is no alternate way to access your money until you have the card in hand.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

It gives employees a direct deposit option when they do not have access to a traditional bank account. This is a plus for our office admins who no longer have to mail out dozens of paper checks every week.

  ### 19. Alternative payment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Silvia G. | Biz development associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Wisely® by ADP?**

When I was having issues collecting my checks I was able to have this option while my company figured it out

**What do you dislike about Wisely® by ADP?**

There is a fee if you wish to cash out the money

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Ensured that I continued to get paid while my company had issues

  ### 20. User-friendly and well  designed software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohamed M. | Service Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Wisely® by ADP?**

The ability compare staff vacation requests and previously approved requests to avoid conflict in scheduling.

**What do you dislike about Wisely® by ADP?**

It can sometimes be confusing and hard to track approved vacation (scheduled) for dates that have not passed yet.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Approval of vacations, sick days and overtime for staff

  ### 21. Wisely Is A Wise Alternative For Employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gail S. | HR Engagement Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Wisely® by ADP?**

I do not have an employee that is using Wisely for full deposit of payroll earnings but we have a number using it as a secondary account.   Offering Wisely in addition to standard direct deposit options has been a helpful tool for our team members who want to use it as a savings plan (Christmas, Vacation, etc).  It allows our employees to think about an additional financial option to save and or start a new budgeting routine.  We have also had discussions regarding using that card specifically for online purchases through UBER, DoorDash, etc as it does not give access to primary checking and savings accounts.   It has been well received by our location.

**What do you dislike about Wisely® by ADP?**

Our location does not have anything we dislike about Wisely.  It was easy for team members to enroll.  Wisely was quick to send follow up to the employee.  It has worked well without issue for our location.

**Recommendations to others considering Wisely® by ADP:**

A Positive Alternative to traditional direct deposit payroll processes to offer to employees

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Wisely provides another seamless opportunity for our team members to go paperless, and support our company going going paperless.  It also has allowed us to engage employees with some supportive conversations related to financial stability and simple ways to save.  Those types of conversations assist us with employee engagement as well

  ### 22. Great Addition to ADP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** December 02, 2022

**What do you like best about Wisely® by ADP?**

It provides team members with the flexibility of how they receive their pay and how fast.

**What do you dislike about Wisely® by ADP?**

Once a Wisely card is assigned to a team member once it is hard to reassign another card number/ account to that team member again.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Often times, new hires do not have their banking information during onboarding. If you have Wisely, that is never an issue and team members can have an account exclusively for their pay checks.

  ### 23. Easy payment method

**Rating:** 4.5/5.0 stars

**Reviewed by:** Crystal R. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Wisely® by ADP?**

Easy to use and connect with payroll. Payment is made easy.

**What do you dislike about Wisely® by ADP?**

Similar to a bank account but the back end is not as easy to use.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Allows employees to get paid easy and early if requested.

  ### 24. Another Option to Paying Your Employees

**Rating:** 2.0/5.0 stars

**Reviewed by:** Brendan C. | Payroll Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Wisely® by ADP?**

I like Wisely because it gives another option for paying employees who do not have a checking or savings account. Employees get a debit card, and their payroll pay is added automatically to the card. Very easy for them to use. Most importantly, it gives employees fast access to their money. It also provides the option of employees to get their direct deposit up to two days early. It is an easy to use program. Once it's set up, not much extra work needs to be done to it.

**What do you dislike about Wisely® by ADP?**

I don't like Wisely because it gives more work for the payroll manager. The payroll person needs to get a card and set it up in the system. Extra steps occur when adding an account for an employee. Instead of using the customer service line, employees will reach out the payroll manager with questions and concerns. An employee shoyld really be encouraged to open a checking or savings account instead of putting all of their money onto this one card. Overall, it's one more than for the payroll manager to take care of.

**Recommendations to others considering Wisely® by ADP:**

Overall, Wisely is an excellent option for your employees who don't have a checking or savings account. It's straightforward to use and understand.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

The main problem you are solving with Wisely is adding another employee payroll option. Wisely is especially useful for employees who do not have a savings or checking account. One benefit is it takes the stress of an employee who doesn't know how to cash a check. It's also great because it is a reloadable card that also comes with a mobile app. It allows employees a place to desposit their money. It is self-managed by the employee. Employees are able to shop and pay bills with the card. Each emploee is able to keep the card no matter where they work or if they get terminated. Wisely has a customer service line that can be used by employees with questions or concerns. It does help employees who do not have a savings or checking account out a lot!

  ### 25. Simple & easy!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pooja M. | Information Technology Technical Recruiter, Human Resources, Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Wisely® by ADP?**

It's very simple & nice. I can see my pay check with all details in the portal

**What do you dislike about Wisely® by ADP?**

Nothing  at all. I love it! It is really nice for all employees

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Makes process easy

  ### 26. Fast and Efficient Way to Pay Employees

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2022

**What do you like best about Wisely® by ADP?**

This solves a major problem for us in getting employees paid without having to use paper checks and making them come to the office. It is also more desireable for employees over direct deposit as well.

**What do you dislike about Wisely® by ADP?**

If there is ever a system error or problem with the platform, and we are unable to pay employees, we have big problems and inconvenience our employees. We need to ensure this doesn't happen or is quickly resolved, especially on Friday evenings when most of our support staff is gone home.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Like I said, it creates amazing efficiency and flexibility for our internal staff and employees. It makes our employees happy and they can see we are working to address their needs and improve their work life.

  ### 27. They have the worst customer service. They hold your money hostage

**Rating:** 0.0/5.0 stars

**Reviewed by:** Robee L. | Vice President of Global Revenue & Sales Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about Wisely® by ADP?**

Nothing! they are horrible! Customer service is deplorable. Very unethical practices.

**What do you dislike about Wisely® by ADP?**

They have the worst customer service. The cards don't work or are not accepted at a lot of places and the customer service is HORRIBLE! They shut down accounts and employees had to pay them to get a check sent to them to get their balance.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

None. Caused us more problems.

  ### 28. Great product with a good reputation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sean G. | Associate & Senior Analyst, Strategy Consulting	, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Wisely® by ADP?**

Ease of use and application integrations are easy.

**What do you dislike about Wisely® by ADP?**

It is expensive and transitioning from another software isn't easy.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Easier to track and manage finances.

  ### 29. Worst Customer service ever. Lack of care or willingness to help.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Reed B. | Owner

**Reviewed Date:** July 21, 2022

**What do you like best about Wisely® by ADP?**

card works alright for my employees most of the time

**What do you dislike about Wisely® by ADP?**

The customer service is complete crap wait to be on hold for 2 hours at least and transferred to multiple departments. Wow, they do not care at all. had a service agent tell me to get a new card provider for my bussiness.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

They are not solving not a thing cant get in touch with anyone. no emails or phone calls back.

  ### 30. Convenience of Wisely pay cards

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shelly N. | A, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2022

**What do you like best about Wisely® by ADP?**

Very easy to get set up, employees were very receptive, and we never had any issues with set up or employees using them. This made it easy to convert 100% to direct deposit (no paper checks).

**What do you dislike about Wisely® by ADP?**

We did not have any issues with Wisely pay cards.

**Recommendations to others considering Wisely® by ADP:**

This was a cost-effective, easy transition to make. There have not been any complaints from employees using the Wisely pay card.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

We are no longer printing paper checks to worry about getting lost in the mail, sitting in a drawer not being collected. It's made it easier, quicker, and simpler.

  ### 31. Excellent software to earn extra cashback

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Wisely® by ADP?**

It makes it easy to save money, card works fine.

**What do you dislike about Wisely® by ADP?**

It takes up to 15 days to get a new card if you lose it.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

It is an excellent solution for people that need a direct deposit option

  ### 32. ADP is simple and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Wisely® by ADP?**

It's easy to approve time, request time off, and navigate requests.

**What do you dislike about Wisely® by ADP?**

It no longer shows my paystub before pay day, and inserting PTO sometimes is finicky

**What problems is Wisely® by ADP solving and how is that benefiting you?**

It gives an easy way to manage timecards and pay.

  ### 33. Still pretty new to it. Seems very easy to use. Menus are set up nicely.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt F. | Drayage Sales Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about Wisely® by ADP?**

I like the fact it's all electronic and there's no wait for my money. It's fast and efficient.

**What do you dislike about Wisely® by ADP?**

I wouldn't say there's anything that I "dislike" it's set up pretty well. Has a lot of features others don't.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

It allows all the staff to access pay history on their own easily. Reducing unnecessary time waste for managers and team members.

  ### 34. A good employer payment alternative

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2022

**What do you like best about Wisely® by ADP?**

The best part about Wisely is how being paid is integrated into your ADP account. Getting direct deposit into your Wisely account is much faster than the alternative traditional bank account.

**What do you dislike about Wisely® by ADP?**

The Wisely support is often non-existent if you have an issue. The account is also not set up like a traditional checking account but rather a prepaid debit card.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

It allows me to receive my pay stubs quickly after they are issued by the employer. This helps reduce the amount of time wasted by staff while enabling employees to have access to their funds faster.

  ### 35. Drayage Operations Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Wisely® by ADP?**

I love how easy it is to see pay statements at any time! The notification that pay day is coming up, is also great. I can check on my phone, which is very convenient.

**What do you dislike about Wisely® by ADP?**

I honestly do not have any dislikes. Everything is there, it works well,  and ADP provides clear statements of income. No improvements needed.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

The  breakdown of base pay & bonuses is very easy to understand. The breakdown of our deductions is also very easy to understand as well.

  ### 36. Wisely Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaitlyn G. | Recruiter, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about Wisely® by ADP?**

One of the main aspects of Wisely by ADP that I appreciate is how I am able to view all of my teammates who are currently working and who are being paid through their Wisely card.

**What do you dislike about Wisely® by ADP?**

There is honestly nothing that I dislike about Wisely ADP. The site works smoothly and the process of activating a teammate's Wisely card is quick and more straightforward than the software we used before.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

The main problem that our home office has been able to solve by using the Wisely ADP system is that it has been made easy and simple to keep track of all teammates that are actively being paid through their Wisely card.

  ### 37. Awful

**Rating:** 0.0/5.0 stars

**Reviewed by:** Sam K. | marketing

**Reviewed Date:** June 23, 2022

**What do you like best about Wisely® by ADP?**

This was the most difficult debit card to deal with.

**What do you dislike about Wisely® by ADP?**

Everything I have never worked with a worse card. Working with the staff members was incredibly hard.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

cancelling my card

  ### 38. Terrible Customer Service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Brad M. | Web Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 07, 2021

**What do you like best about Wisely® by ADP?**

I cannot think of any upsides for me. It may be useful to an employer if they don't care about their employees.

**What do you dislike about Wisely® by ADP?**

The customer service is nearly non-existent. Their online help can't even bring up relevant topics when you enter a question. The only way to talk to a person on the phone is to complete some type of action whether you want to or not. 
When finally speaking to a person, I was barely able to understand her and had to ask her to repeat herself many times. She was pleasant but unhelpful.
I still don't have access to my pay.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

There have been no realized benefits for me. I find the paycard idea terrible. I don't need more cards.

  ### 39. Excellent Alternative Pay Option

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christine C. | Senior Payroll Manager, U.S., Puerto Rico, &amp; Canada, Enterprise (> 1000 emp.)

**Reviewed Date:** November 29, 2021

**What do you like best about Wisely® by ADP?**

The Wisely card has allowed us to go virtually paperless when it comes to paying employees.  Cards can be issued quickly and funded within 24 hours!

**What do you dislike about Wisely® by ADP?**

The service team isn't aware that you can edit employee information in their system, so test things out before calling them.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Having the Wisely card has allowed us to eliminate manual paper checks as an off-cycle payment option which was imperative during the pandemic when everyone was 100% remote.  We have minimal effort to send out a card and can get approvals, as well as funding, all online.

  ### 40. Wisely Cards are amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric S. | Payroll Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 29, 2020

**What do you like best about Wisely® by ADP?**

We are able to instantly fund employee cards and no longer have to write checks and report positive pay to our bank.  Our employees also get paid up to two days earlier with Wisely Cards.

**What do you dislike about Wisely® by ADP?**

The SFTP folder took a minute to create but once that was done everything is automatic.

**Recommendations to others considering Wisely® by ADP:**

I would definitely switch to Wisely if you are considering it.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Employees are no longer mobile depositing their paychecks and then cashing them at Walmart.  This was a big issue in some of our markets.

  ### 41. Use as employee

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Wisely® by ADP?**

Easy access to my paystubs and time-off information.

**What do you dislike about Wisely® by ADP?**

The mobile app needs updating. A lot of features are not accessible.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Allows me as an employee to have user-friendly access to my HR information. Currently utilizing for performance reviews.

  ### 42. WORST CARD EVER

**Rating:** 0.0/5.0 stars

**Reviewed by:** Luis V. | P, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Wisely® by ADP?**

THE ONLY THING I LIKE IS DIRECT DEPOSIT.

**What do you dislike about Wisely® by ADP?**

I DISLIKE EVERYTHING ABOUT THE CARD; IT CAN'T BE USED ANYWHERE. I TRIED BUYING UBER EATS THEY DON'T TAKE IT. I TRIED AMAZON, THEY DON'T TAKE IT. I TRIED PURCHASING MY FAMILIES XMAS GIFTS ONLINE AND NOONE TAKES IT. ITS THE WORST CARD I HAVE EVER HAD

**Recommendations to others considering Wisely® by ADP:**

DO NOT GET IT,  NOBODY TAKES IT ONLINE

**What problems is Wisely® by ADP solving and how is that benefiting you?**

ZERO BENEFITS

  ### 43. Use Wisely to get your money earlier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua M. | Commercial Sales Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2021

**What do you like best about Wisely® by ADP?**

One of the things that I like the best about Wisely is the early direct deposit.  I get the money that I earned at least two days earlier than everybody else does.  I like the fact that it is ADP-based as well. You know that they are in sync with your payroll.

**What do you dislike about Wisely® by ADP?**

The support from Wisely is not always the most helpful.  I tried to reach out a couple of times and didn't get the quickest response.  That is not a huge issue, but it is one of the only things that I can think that I dislike about the program.  The other thing that I don't really like about Wisely is that it is a prepaid card rather than an actual checking account.

**Recommendations to others considering Wisely® by ADP:**

If you want to get your money earlier, Wisely is one of the best tools for that.

**What problems is Wisely® by ADP solving and how is that benefiting you?**

One of the significant benefits I realized is that you can get the money you earned two days earlier than people receiving regular direct deposits.  It is a safe and secure card that is FDIC insured.

  ### 44. ADP

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Wisely® by ADP?**

The paycard is easy to distribute to employees and easy to distribute payment.

**What do you dislike about Wisely® by ADP?**

It is somewhat difficult to keep track of

**What problems is Wisely® by ADP solving and how is that benefiting you?**

It is helping me streamline payment information and keeping it all to one place

  ### 45. ADP - Decent Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Wisely® by ADP?**

The ease of access and the availablilty of documents.

**What do you dislike about Wisely® by ADP?**

The tool or online website troubles sometimes

**What problems is Wisely® by ADP solving and how is that benefiting you?**

Earned Wage Access


## Wisely® by ADP Discussions
  - [What is wisely pay by ADP?](https://www.g2.com/discussions/what-is-wisely-pay-by-adp) - 1 comment
  - [Is wisely connected to ADP?](https://www.g2.com/discussions/is-wisely-connected-to-adp) - 3 comments

- [View Wisely® by ADP pricing details and edition comparison](https://www.g2.com/products/wisely-by-adp/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A51%3A17+-0500&secure%5Bsession_id%5D=9a298e0d-a83a-423b-a5c3-cc2c92336a83&secure%5Btoken%5D=e9ea01f04cb39e5abc5552590ca2a85f731f6a9664108b4f906926a0020514fd&format=llm_user)

## Wisely® by ADP Features
**Platform Content**
- Education Tools
- Mobile Tools
- Content Library

**Payments**
- Earned wage access
- Tips and mileage reimbursement
- Awarding bonuses

**Platform Basics**
- Program Management
- Secure
- Interoperability
- Performance

**Financial wellness**
- Financial wellness tools
- Automatic savings
- Debit card

**Platform Additional Functionality**
- Services
- Employee Portal
- Gamification
- Education

**Administration**
- Reports and dashboards
- Compliance
- Mobile compatibility
- Integrations

**Platform Data**
- Dashboard & Reporting
- Visualization
- Platform Search
- Alerts and Notifications

## Top Wisely® by ADP Alternatives
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  - [Payactiv](https://www.g2.com/products/payactiv/reviews) - 4.5/5.0 (82 reviews)
  - [DailyPay](https://www.g2.com/products/dailypay/reviews) - 4.7/5.0 (91 reviews)

