--- title: Yardi RENTCafe Reviews meta_title: 'Yardi RENTCafe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how Yardi RENTCafe works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 46 scale: '5' date_modified: '2026-06-30' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Yardi RENTCafe Reviews **Vendor:** Yardi **Category:** [Real Estate Marketing Software](https://www.g2.com/categories/real-estate-marketing) **Average Rating:** 4.0/5.0 **Total Reviews:** 46 ## About Yardi RENTCafe Yardi RENTCafe is a comprehensive property marketing and leasing platform designed to enhance the entire renter journey, from initial interest to residency. It offers dynamic marketing websites, online leasing capabilities, resident portals, and integrated communication tools, all aimed at streamlining operations for property managers and providing a seamless experience for prospects and residents. Key Features and Functionality: - Dynamic Marketing Websites: Create engaging, content-rich property websites that attract and convert prospects. - Online Leasing: Facilitate digital lease execution with built-in fraud prevention and actionable move-in checklists. - Resident Portals: Provide residents with online access to rent payments, maintenance requests, lease renewals, and community announcements. - Integrated Communication Tools: Utilize AI-powered chatbots and CRM systems to manage inquiries, follow-ups, and resident communications efficiently. - Mobile Accessibility: Ensure prospects and residents can access services via desktop, tablet, or mobile app, enhancing convenience and engagement. Primary Value and Solutions Provided: Yardi RENTCafe addresses the challenges of property marketing and resident engagement by offering an all-in-one solution that automates and simplifies the leasing process. It enhances lead generation through optimized websites and digital marketing tools, improves conversion rates with streamlined online leasing, and boosts resident satisfaction with accessible portals and responsive communication channels. By integrating these functionalities, RENTCafe helps property managers increase occupancy rates, reduce operational costs, and deliver exceptional service to residents. ## Yardi RENTCafe Pros & Cons **What users like:** - Users appreciate the **ease of use** of Yardi RENTCafe, enjoying seamless integration and efficient property management features. (3 reviews) - Users appreciate the **automated workflows and robust features** of Yardi RENTCafe, enhancing efficiency in property management. (2 reviews) - Users appreciate the **automation features** of Yardi RENTCafe, streamlining unit listings and communication for enhanced efficiency. (1 reviews) - Users benefit from **automated communication features** in RentCafe, streamlining interactions with prospects and residents effectively. (1 reviews) - Users value the **automatic unit listings and streamlined communication** features of Yardi RENTCafe, enhancing their property management experience. (1 reviews) - CRM (1 reviews) - CRM Features (1 reviews) - Customer Support (1 reviews) - Follow-Up Automation (1 reviews) - Listings Management (1 reviews) **What users dislike:** - Users express that there's a **difficult learning curve** with Yardi RENTCafe, requiring extensive training for newer users. (1 reviews) - Users face **inaccurate information** issues when transitioning from other communities, complicating account setup with Yardi RENTCafe. (1 reviews) - Users face a significant **learning curve** with Yardi RENTCafe, requiring extensive training for basic tasks. (1 reviews) - Users report a significant **learning difficulty** with Yardi RENTCafe, requiring extensive training for basic tasks. (1 reviews) - Users find the **limited customization** of Yardi RENTCafe can make properties appear less unique and less engaging. (1 reviews) - Poor Interface Design (1 reviews) - Poor Lead Quality (1 reviews) - Users find Yardi RENTCafe's performance to be **slow** , though the information provided is accurate. (1 reviews) - Steep Learning Curve (1 reviews) ## Yardi RENTCafe Reviews ### 1. Automated Listings, Applications & Leasing—RentCafe Streamlines Our Daily Workflow **Rating:** 3.5/5.0 stars **Reviewed by:** Luke G. | Technical Services Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Yardi RENTCafe?** I like that RentCafe allows users to list their available units across RentCafe.com and their syndication partners (Apartments.com, RentalBeast, StreetEasy, etc) and that this particular workflow is automatic. If you take the time to get it set up correctly, it will dynamically update the pricing. RentCafe allows property managers to host online applications which is by far the preferred way for renters to apply. RentCafe hosts the lease signing process and allows digital signatures. I love the CRM IQ, it's where you manage and track your leads from inquiry to lease. Chat IQ is the beginning of a cool product - its the automated chat/text/email feature for communicating with your prospects. Again, Chat IQ takes some setting up but when it's done right, it can cut out a lot of repetitive work that can sometimes feel like a waste of time (when a prospect drops off). RentCafe also has built in ID verification and applicant screening to help leasing professionals process applications. RentCafe is also how we communicate with our residents and manage their rent payments and ledgers. Residents use the same app to submit maintenance requests, renew or access their lease, complete their move-in checklists, packages, community board and there's even a rent rewards program your company can use. The analytics and performance metrics offered are very robust. We have used RentCafe to communicate with the entire community via SMS and those instances have all gone off without a hitch. It should be fairly obvious that we used the software every day. We had a dedicated account manager that would oversee any requests we sent to customer support. I wasn't here when we set up the software but it integrates very well with Yardi and Funnel Leasing. **What do you dislike about Yardi RENTCafe?** The custom property websites are great but they are a bit prescriptive and if you've got a lot of properties they can start to look like the sites are not unique and in our experience the community website should really show prospects the vibe and should be specific. Additionally, the SEO & lead conversion tools aren't as useful for us but it's very likely that our set up is just not optimized to pull a lot of value there. Aside from the dashboard being easy to navigate, there is a huge learning curve with the software for new users. There was a significant need for training for the team to perform basic leasing tasks confidently. With the syndication partners, you don't always know where your listings are going or why something isn't showing up on a partner site. Troubleshooting those issues is often frustrating. Finally, the interface feels dated and cluttered. Simple things can take way more clicks than they should. It works best within the Yardi ecosystem and doesn't have a lot of use outside of it. **What problems is Yardi RENTCafe solving and how is that benefiting you?** - Problem: How to communicate with the entire community Solution: RentCafe allows us to send mass SMS communication - Problem: Where to host the leasing process from inquiry to lease signing. Solution: RentCafe allows us to market units, develop leads in the CRM, invite prospects to apply, verify their application materials, and send a lease for signature in one platform. - Problem: Poor resident experience. Solution: Self-service through the portal/app gives them what they want: pay rent, request service, see documents. - Problem: Managing our listings. Solution: RentCafe centralizes listings, syncs availability, and distributes it across your own site and partner networks - Problem: Slow lead follow-up. Solution: Built-in CRM + automation means leads get logged, tracked, and nurtured — and you can see who’s hot vs. cold. - Problem: Maintenance Tickets Solution: Portal + ticketing gives residents one place to request and track work orders. ### 2. Senior Area Director **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer P. | Senior Area Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Yardi RENTCafe?** I love Yardi Rent Cafe because the ease of integration is easy and I can go in update email addresses and block residents from paying if needed for evictions. **What do you dislike about Yardi RENTCafe?** Downside is that if someone lived at another apartment community that had rentcafe, it messes up the username and passwords for when we set up the new account at our communities **What problems is Yardi RENTCafe solving and how is that benefiting you?** integration of all software systems and then paperless abililties ### 3. Great UX and Reporting, But Can Be Slow at Times **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Yardi RENTCafe?** They have good user experience and reporting **What do you dislike about Yardi RENTCafe?** Can be on the slower end but accurate information **What problems is Yardi RENTCafe solving and how is that benefiting you?** Their reporting is accurate and the info is up to date ### 4. Yardi information plethora for Leasing **Rating:** 5.0/5.0 stars **Reviewed by:** Heather K. | Leasing Consultant, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Yardi RENTCafe?** The real time updates for leasing progress. **What do you dislike about Yardi RENTCafe?** It requires a different window. It would be nice to include this type of format with the YardiOne Dashboard. **What problems is Yardi RENTCafe solving and how is that benefiting you?** The details of application progress and highlighting the pending progress of the application. ### 5. Very Disappointing! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Yardi RENTCafe?** It's an alternative to what's out there. **What do you dislike about Yardi RENTCafe?** Very hard to navigate. Their support is so overwelmed with issues that nothing gets fixed in a timely manner. Support for Yardi Payment Systems is non existent. Does not support support 3rd party vendors. Thye are trying to consolidate everything under one roof and they just don't have a product good enough to do that. Expect to encounter issues and to not get them fixed for months. While you continue to encounter more and more issues! **What problems is Yardi RENTCafe solving and how is that benefiting you?** Competeing with Sparefoot. This is the only good thing. ### 6. Very robust and complete package. **Rating:** 5.0/5.0 stars **Reviewed by:** Piyush K. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Yardi RENTCafe?** Able to add guest cards and manage prospects. **What do you dislike about Yardi RENTCafe?** Non-modifiable software and reports are not well designed. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Campaigning and managing leads. ### 7. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Property M. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Yardi RENTCafe?** The YardiRENTCafe is the modern side of Yardi, making handling prospects and residents very simple. I can handle all aspects of our property from one location and very simply. **What do you dislike about Yardi RENTCafe?** Some rent settings can be tricky; manual entry is needed to update rents when rents are not the same as Yardi. Therefore when putting someone on notice, you must then follow up with YardiRENTCafe. **What problems is Yardi RENTCafe solving and how is that benefiting you?** They host our website and make handling leasing digitally very easy. They made the switch to online from in-person a simple transition, and when I encounter a problem, they are beneficial and very resourceful. ### 8. Software is intuitive and easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Carol K. | Leasing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2021 **What do you like best about Yardi RENTCafe?** I like how RentCafe is easy to use to send out mass emails to residents at our apartment rental property. RentCafe also integrates well with Yardi Voyager to pull tenant data and create a rental payment portal that is easy for everyone. It has a lot of features that our specific residential management company doesn't use, like the ability to send residents surveys or have them submit reviews of what they like about the apartment property. RentCafe creates a payment portal that almost no tenant has an issue accessing. Charges show up with descriptions from data inputted on Yardi Voyager easily. **What do you dislike about Yardi RENTCafe?** Some things on Yardi, like Email Management, can be confusing since it pulls up every apartment property that my company manages. I wish some of the features were broken down by specific property instead of certain features being under "company management" where I have to cycle through other apartment properties my company owns. We recently started using RentCafe for applications. When you print the application, it's hideous but has the information you need. **Recommendations to others considering Yardi RENTCafe:** It's an easy payment system for residents! **What problems is Yardi RENTCafe solving and how is that benefiting you?** RentCafe does not really have any glaring issues. The benefit of a simple payment portal for residents is huge. The application system is very intuitive as well and easy to manage. I don't like that residents need to make an account to submit an application personally, but many other apartment properties have the same set-up and it's not a huge issue. ### 9. This App Sucks **Rating:** 0.0/5.0 stars **Reviewed by:** Dylan B. | N/A **Reviewed Date:** May 10, 2022 **What do you like best about Yardi RENTCafe?** nothing, it never worked. I never got through the login page because it would never allow me to reset my password. **What do you dislike about Yardi RENTCafe?** everything, it is poorly designed and made signing my lease impossible. **What problems is Yardi RENTCafe solving and how is that benefiting you?** none ### 10. Practical and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Carisa J. | Property manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Yardi RENTCafe?** I like how easy it is to update my website in Rent Cafe. So many uses. **What do you dislike about Yardi RENTCafe?** Applications are not as streamlined as they could be. **Recommendations to others considering Yardi RENTCafe:** Great integration tool. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Account set up, website audits. ### 11. Comprehensive tool for renters **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Yardi RENTCafe?** I love the quick insight reports and charts at the homepage and the easy access of important tools to manage a property (e.g. the pipeline with all the contact info and activity notes with potential renters). **What do you dislike about Yardi RENTCafe?** There's so many tools in Yardi that some can get lost in the menu. There may be a learning curve on how to set up certain reports to generate the results you need. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Keeping track of all customer interactions--documenting details of every activity with the client in-person, over the phone, by e-mail, anywhere--has helped our property stay accountable on any issues our tenants may have, and has helped our team stay informed on any tenant related incidences with minimum misinformation. ### 12. Yardi RentCafe-User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2021 **What do you like best about Yardi RENTCafe?** I love the user friendliness of Yardi Rentcafe. There have been recent updates that make it so much simpler to walk residents and applicants through. **What do you dislike about Yardi RENTCafe?** While the frequent updates are great, there are very rarely notifications that it has been updated. It will stop working mid task, and you have to clear your cache and cookies for the newest update to work. **Recommendations to others considering Yardi RENTCafe:** Clear your cache and cookies daily for ease of use. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Residents are able to pay rent, place service requests, sign leases and post bulletins to the community. Amenity reservations, lease generation and move in process are streamlined easily for the office. ### 13. Everything in one place!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Harley G. | Service Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Yardi RENTCafe?** I can effortlessly add call trees and emergency hours, and contacts. **What do you dislike about Yardi RENTCafe?** Too many sub-menus. Have to dig for the things I need. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Maintenance On-Call ### 14. Poorly designed system that is a nightmare for tenants -- RUN! **Rating:** 0.0/5.0 stars **Reviewed by:** Jim S. | Sr. Director, Marketing, Food Service & Ingredients ➽ Strategic Planning | Digital Marketing , Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2020 **What do you like best about Yardi RENTCafe?** There really is not much to like as a tenant. It's difficult to use, relies on the property manager to enter information (in my case, lease was redone in the system 3 times due to errors). Payment algorithm does not allow for cut/paste so potential errors with bank drafts. **What do you dislike about Yardi RENTCafe?** Just not a system that is tenant friendly. Was designed largely for small apartment complexes with limited staff. But because there are so many bugs in the system, it leads to even more work. Definitely not worth it! Their help desk is a joke. You can open a case, but they will not follow-up on it. Once a tenant in an area looks at one apartment, his/her information is shared with other apartments that use the Rent Cafe system - that is both wrong and illegal. Just don't waste your time on this system. **What problems is Yardi RENTCafe solving and how is that benefiting you?** System is meant to streamline leasing management but does not do that -- adds hours and hours of work. ### 15. Yardi has been super user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2021 **What do you like best about Yardi RENTCafe?** I like the proration calculator feature, I use it daily. **What do you dislike about Yardi RENTCafe?** Yardi and CRM do not integrate with each other as well as I believe they should. **Recommendations to others considering Yardi RENTCafe:** I highly recommend them, very user-friendly service. **What problems is Yardi RENTCafe solving and how is that benefiting you?** I do not have any problems with it. ### 16. I like yardi! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2020 **What do you like best about Yardi RENTCafe?** The ease of making a payment is what I like best. **What do you dislike about Yardi RENTCafe?** The time it takes to get a response when you have a question or issue. **Recommendations to others considering Yardi RENTCafe:** Get it. It’s worth it. You will like it too. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Avoiding taking payments in person. ### 17. Very User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2020 **What do you like best about Yardi RENTCafe?** The system is very easy to use and the site itself is easy to navigate. **What do you dislike about Yardi RENTCafe?** It can run very slow, it will kick you out after 30mins of inactivity and when rent week comes around expect serious delays in trying to navigate the site or to post rent. **Recommendations to others considering Yardi RENTCafe:** Patience is key. **What problems is Yardi RENTCafe solving and how is that benefiting you?** The less open tabs the better, i enjoy how easy it is to find a resident or to put in a service request. ### 18. Awesome tracking and user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Colisha C. | Assistant Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2020 **What do you like best about Yardi RENTCafe?** Easy for customers and residents to navigate. **What do you dislike about Yardi RENTCafe?** Getting kicked out, and it lags at the worst time. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Completing multiple tasks with one interface is always a plus in this industry. ### 19. Not the best operating system **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2020 **What do you like best about Yardi RENTCafe?** Yardi has blue moon and blue moon and DocuSign are good. **What do you dislike about Yardi RENTCafe?** The speed and how it is not an all inclusive operating system. **Recommendations to others considering Yardi RENTCafe:** Go with Onesite or Entrada. They are both all encompassing ( resident contact, prospect contact) **What problems is Yardi RENTCafe solving and how is that benefiting you?** Leaving resident notes are complicated ### 20. Great experience and user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Yardi RENTCafe?** Easy to use and access for residents to electronically sign documents **What do you dislike about Yardi RENTCafe?** Date adjustments when syncing with other softwares **What problems is Yardi RENTCafe solving and how is that benefiting you?** We’ve adjusted date issues and pricing syncing from Yieldstar ### 21. Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2020 **What do you like best about Yardi RENTCafe?** Easy navigation...needs more customer support **What do you dislike about Yardi RENTCafe?** The layout could be a little better. Maybe give options **Recommendations to others considering Yardi RENTCafe:** N/a **What problems is Yardi RENTCafe solving and how is that benefiting you?** I don’t currently have any isssues ### 22. RentCafe for applicants and Yardi **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Yardi RENTCafe?** I like that someone can apply in RentCafe, pay fees, sign a lease, and continue to pay rent in that same account. **What do you dislike about Yardi RENTCafe?** The support for RentCafe can be inconsistent and extremely delayed. Being able to use RentCafe with our other systems is crucial to day-to-day operation and sometimes support can be distant. **Recommendations to others considering Yardi RENTCafe:** Great for a one stop shop applying, paying fees, credit screening, resident portals. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Streamlining resident services. RentCafe allowed our company to get rid of multiple 3rd parties to complete one task that can be done in RentCafe. Easier for applicants to apply. ### 23. The frequent updates are incredible... **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica B. | Regional Marketing Specialist, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2019 **What do you like best about Yardi RENTCafe?** I love that residents have one easy place to go for applications, renewals, lease signing, payments & maintenance requests. **What do you dislike about Yardi RENTCafe?** Occasionally residents have issues with the application portal or the payment system, although they seem to be resolved quickly. **Recommendations to others considering Yardi RENTCafe:** Give it a try! Rent Cafe is the best product & understands the users needs on such a critical level. **What problems is Yardi RENTCafe solving and how is that benefiting you?** We are using RentCafe to go paperless. No door to door flyers, no printed 30 page lease and addendum files, plus quick communication if there’s an emergency. ### 24. Yardi rentcafe **Rating:** 3.5/5.0 stars **Reviewed by:** Catherine S. | Financial Services Representative I, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Yardi RENTCafe?** I like that I can search current and past residents of my property. **What do you dislike about Yardi RENTCafe?** Sometimes the screens can be difficult to understand. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Rent issues are being solved. Also tracking leads. ### 25. Very Helpful and Convenient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Yardi RENTCafe?** I like the ability to pay my rent and any others bills/fees through the resident portal without having to go into my local apartment office. **What do you dislike about Yardi RENTCafe?** So far, I do not see any downsides to the application. Usually if there is an issue with billing history it is due to a personal error made by the leasing office. **Recommendations to others considering Yardi RENTCafe:** The software is pretty simple to use so if you as a user run into any issues, I am sure that your local property management company wouldn't have a problem fixing it. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Although I am not solving any business problems with Yardi RENTCafe, I have realized that I have more time to do other things throughout my day because I don't have to take the time out to stop in the office and pay rent, or go to the bank to get out cash. Everything is online. ### 26. No. No. No. **Rating:** 1.0/5.0 stars **Reviewed by:** Tarese T. | Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2019 **What do you like best about Yardi RENTCafe?** It is a great idea in theory. It has plenty of options for entering info about your property. It is clear and concise. **What do you dislike about Yardi RENTCafe?** It's like the Yardi Call Center does not read anything that you put into RentCafe. **Recommendations to others considering Yardi RENTCafe:** If it is vital for you to receive accurate info at all times from the call center calls, reconsider... **What problems is Yardi RENTCafe solving and how is that benefiting you?** Web advertising/Call Center It is great for after hours property mgmt ### 27. Great adjustment, as you first start out in property management **Rating:** 4.0/5.0 stars **Reviewed by:** Justice J. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2018 **What do you like best about Yardi RENTCafe?** I worked in student housing before I started in Multi-Family, Yardi was a great tool to get accumulated with throughout training, and I especially love the lead tracking. I've used other systems after leaving the company that I used Yardi for. But this by far was the easiest with tracking your leads. **What do you dislike about Yardi RENTCafe?** The only dislike I had was being able to upload files that were not preset for resident and prospect messaging, as a a consultant you often want to get creative with your outreach, and having the means to do so without needing to go to a higher up would have been a great benefit. **Recommendations to others considering Yardi RENTCafe:** Please find a way for consultants to be able to use this tool via ipad (entrata has a great mobile workforce) **What problems is Yardi RENTCafe solving and how is that benefiting you?** I would say being able to successfully manage and track your leads, Yardi is amazing with it and I love how consistent it is with your last point of contact and reminders, ot makes it tough to really slack off, also when it comes to renewals being able to have everything in one place was great! ### 28. Multi-Purpose Tool for all your leasing and marketing needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Yardi RENTCafe?** Client Support, Software Features and the ability to do just about everything in keeping up with the footprint of many owned businesses **What do you dislike about Yardi RENTCafe?** Call automation app. There is a lack of attention in development on the maintenance side of things. **Recommendations to others considering Yardi RENTCafe:** Make sure your account success managers are involved in your rentcafe usage. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Costumer and lead tracking. Website management. Found efficiency in all of this ### 29. Yardi Made my Life Easier in a New Work Environment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2019 **What do you like best about Yardi RENTCafe?** I used Yardi when I was new to the Property Management Field a few Years ago. I was just dipping my toes in the industry and at first I found it intimidating. Remembering Residents by first name was hard enough, but learning their renting history and their needs to any upcoming requirements was even harder for me. I was nervous, but when my manager introduced me to Yardi everything became a whole lot easier. From their payment schedules to their Maintenance Requests , to even notes that me and the staff had to record, my job became a lot more rewarding because I got to know the residence better and it helped me upkeep with any tasks that they needed done. I really enjoyed logging into Yardi on a daily basis for their needs and my own. **What do you dislike about Yardi RENTCafe?** I did not really dislike much about the program itself, more so the speed of the loading screen when having to do more then one task at a time. I am not sure if it was the program itself or my internet, we never really got around to determining which one it was. I did still speak to my manager occasionally, after quitting, and they were still implementing Yardi into their day to day tasks and she still complains of how slow it could be some times. That was our only concern. **What problems is Yardi RENTCafe solving and how is that benefiting you?** What problems did I resolve? As I mentioned before, it became a lot easier to get to know all 120 Residence as well as the staff that was on board a lot easier. It was easier to answer questions that they may have had since Yardi contains tons of information on their History and payment schedules. We clocked in through Yardi, which was never an issue for me, we paid rent through Yardi, which was super simple to my surprise. To summarize, Yardi made us work at a faster pace, and educated us on our Residence more so then any other programs I've worked with since. ### 30. Easy to use/ results i want **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2019 **What do you like best about Yardi RENTCafe?** Very easy to use. Easy for residents to use as well. Can do everything I need to succeed in one spot. **What do you dislike about Yardi RENTCafe?** If someone has used rentcafe at a different property, they can't use the same email and create profile for my property. **Recommendations to others considering Yardi RENTCafe:** Try to weed out duplicate users to make things less confusing **What problems is Yardi RENTCafe solving and how is that benefiting you?** Easy to manage leads, rent payment, apps ### 31. Easy to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Yardi RENTCafe?** Yardi RENTcafe has been quite an easy transition from Yardi 7. It has all the reports, prospect queue’s, and tools on the dashboard for easy access. There are some kinks that were working through but it may vary depending on your management company guidelines. **What do you dislike about Yardi RENTCafe?** The prospect queue’s can be repetitive but our company has worked with Yardi helpdesk to correct these issues. **What problems is Yardi RENTCafe solving and how is that benefiting you?** We are working with the helpdesk team to improve the queue management, integration between RENTCafe and outsources such as SafeRent and eLeasing Desk so that information can be accurate and updated in real time. It beneficial for our company because we are able to log in one place to find information for resident and prospect immediately. ### 32. Incredible potential but needs to evolve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2019 **What do you like best about Yardi RENTCafe?** The dashboard is a really good all in one system. It provides good access to the necessary areas from a property management standpoint. Easy to navigate on all levels of access and users. **What do you dislike about Yardi RENTCafe?** Limited customization and variation on website templates are challenging when you are wanting to stick out from other properties. Integrations and API access is extremely expensive for 3rd party companies so it limits who we can work with from a 3rd party side. Needs more tracking points throughout the website and understanding where residents are getting held up during their apartment research would be critical. **Recommendations to others considering Yardi RENTCafe:** Ensure that it works for all your systems and be strategic about how you roll out to work out any bugs in waves. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Problems around closing resident applications. ### 33. Email Management System Lessened in Value **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2019 **What do you like best about Yardi RENTCafe?** I love the usability and transference of user data from Yardi systems to rentcafe. **What do you dislike about Yardi RENTCafe?** I hold a great disdain for the changes made to the email management software. It is my number one use for rentcafe and the system is horrible to use, nothing saves, and it is navigationally a wreck. What saddens me more is that though there are so many problem with the system it is no longer in beta mode. **Recommendations to others considering Yardi RENTCafe:** Check it out however note due to constant upgrades there are some issues in the system **What problems is Yardi RENTCafe solving and how is that benefiting you?** Great for previewing resident account in a easier way than voyager, bulletin board is a great feature, let’s you unsubscribe and subscribe residents and future tenants ### 34. Good Value and Simplicity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2019 **What do you like best about Yardi RENTCafe?** I am VERY impressed with the support they provide, however, it’s such a simple and intuitive program that it is rare to run into issues. So easy to navigate and makes property management a piece of cake. **What do you dislike about Yardi RENTCafe?** There really isn’t much to dislike. Perhaps if you need a more robust software because of an incredibly large portfolio of properties this may not be complex enough **Recommendations to others considering Yardi RENTCafe:** There are a lot of bells and whistles in the site manager that are included. **What problems is Yardi RENTCafe solving and how is that benefiting you?** CRM, organization, portals for residents. ### 35. One of the Best **Rating:** 5.0/5.0 stars **Reviewed by:** Kendra W. | Assistant Property Manager, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2019 **What do you like best about Yardi RENTCafe?** RentCafe makes it so easy to screen and tenants. It is connected to our website so it makes the process so much smoother. **What do you dislike about Yardi RENTCafe?** It can sometimes move very slow, sorting apartments could be done in a better way. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Application process speed. Marketing. ### 36. Rentcafe Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2019 **What do you like best about Yardi RENTCafe?** Upsides: can manage resident events, emails, sms, ad services all in one location. **What do you dislike about Yardi RENTCafe?** Some documents have issues generating at times. Changing emails can be a task at times as system can glitch with duplicates. Applicants have trouble navigating application. **Recommendations to others considering Yardi RENTCafe:** A lot of back and forth between the two programs in making forms available to sign for prospects/residents. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Residents tend to love the easy use of of the portal. It’s awesome how easy it is for us to reach out to residents and monitor the analytics. ### 37. Yardi rent cafe **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2019 **What do you like best about Yardi RENTCafe?** It is a very quick and fast program which I need to serve all of my residents quickly. **What do you dislike about Yardi RENTCafe?** I do not like the time out function. I wish there was a way to stay logged in. **What problems is Yardi RENTCafe solving and how is that benefiting you?** The residents ledgers are so easy to read. Allowing us to streamline the resident experience. ### 38. Good Integration, Ok Service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Yardi RENTCafe?** The product is part of a bigger package of items that all tie together in the Yardi world. **What do you dislike about Yardi RENTCafe?** Customer service and training is very limited. Can be difficult to get things rolled out. **Recommendations to others considering Yardi RENTCafe:** Be prepared to test a lot and take time to roll out new features. This is not a one size fits all service and has a lot of moving bits involved. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Collecting online Rent payments, managing resident work requests, communicating effectively with residents. ### 39. Great way to help your residents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2019 **What do you like best about Yardi RENTCafe?** The ability to communicate and track work tickets and payments **What do you dislike about Yardi RENTCafe?** I dislike that the email doesn't seem to go but one place. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Customer account balancing. ### 40. Easy, simple platform **Rating:** 5.0/5.0 stars **Reviewed by:** Corey J. | Owner, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2019 **What do you like best about Yardi RENTCafe?** I’ve Been with Applied Management for 3 years ago and the portal they use is RentCafe. It’s easy to use and effective. They’ve recently updated their uswe interface and it’s clean and modern looking. **What do you dislike about Yardi RENTCafe?** It doesn’t let me schedule half payments twice a month which is how I’d prefer to pay my rent. **What problems is Yardi RENTCafe solving and how is that benefiting you?** No problems that I know of. ### 41. Why you need Yardi in your life **Rating:** 5.0/5.0 stars **Reviewed by:** Christian D. | Founder & COO , Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2019 **What do you like best about Yardi RENTCafe?** I like that within Yardi I can manage all of my residents and tenants at my property management job. **What do you dislike about Yardi RENTCafe?** I dislike the integration between onsite another system we use. **Recommendations to others considering Yardi RENTCafe:** Keep launching great updates and making yardi overall more aesthetic **What problems is Yardi RENTCafe solving and how is that benefiting you?** Solving and controlling all of our leases within our building in Seattle, we are benefiting from this great system. ### 42. Great experience with Yardi RentCafe so far! **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica R. | Digital Marketing Specialist, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Yardi RENTCafe?** Great support and a very knowledgeable and helpful rep. No integration issues when using with Yardi Voyager. Most settings are client facing and easy to maneuver. Issues are handled with in a timely manner. **What do you dislike about Yardi RENTCafe?** There isn't much to dislike. I pretty much love everything compared to our previous CRM. **Recommendations to others considering Yardi RENTCafe:** If there is something RentCafe can't do, ask to put in a TR request. They are always working to add value to the product. **What problems is Yardi RENTCafe solving and how is that benefiting you?** Integration issues with CRM and Voyager are resolved. Websites built by RentCafe are good quality and professional. Site Manager includes a lot of cool functionality that is included without extra cost. ### 43. Great resident tool **Rating:** 5.0/5.0 stars **Reviewed by:** Billie M. | Business Support Analyst, Machinery, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2019 **What do you like best about Yardi RENTCafe?** It is helpful to use the RentCafe so residents can see all their documents, leases, and submit work orders. **What do you dislike about Yardi RENTCafe?** The mobile version could be a little more user friendly. **What problems is Yardi RENTCafe solving and how is that benefiting you?** residents having access to their documents and anything else we have to share with them. ### 44. Serves it's purpose **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2019 **What do you like best about Yardi RENTCafe?** We love the capability of paying online or applying online. **What do you dislike about Yardi RENTCafe?** Tends to snag with multiple prospects. Getting responses to tickets tend to be slow. **Recommendations to others considering Yardi RENTCafe:** Have someone on staff that knows RENTCafe **What problems is Yardi RENTCafe solving and how is that benefiting you?** Prospects pay everything online ### 45. Yardi Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about Yardi RENTCafe?** Easy access to pull out online documents and reset client's password **What do you dislike about Yardi RENTCafe?** No option to delete guest cards and merge same guest **What problems is Yardi RENTCafe solving and how is that benefiting you?** Easy access for online orders, online documents and check residents ledger ### 46. Could use some improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Yardi RENTCafe?** It is simple and easy to use for renters and managers. **What do you dislike about Yardi RENTCafe?** I dislike the the glitches that sometimes occurs when payments are being made. **What problems is Yardi RENTCafe solving and how is that benefiting you?** It is a more convenient way for renters to access information. ## Yardi RENTCafe Discussions - [What is Yardi RENTCafe?](https://www.g2.com/discussions/what-is-yardi-rentcafe) - 1 comment - [View Yardi RENTCafe pricing details and edition comparison](https://www.g2.com/products/yardi-rentcafe/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+11%3A07%3A15+-0500&secure%5Bsession_id%5D=a1f05e4b-153d-4d14-bd5a-1538912ec6fc&secure%5Btoken%5D=a7d7ffbefcb7ae87113fe1d9df05e27dd7ee6f8ed17f375c8e60d64e6bd6f77d&format=llm_user) ## Yardi RENTCafe Features **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Platform Branding** - Operability - Brand Management **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Platform Additional Functionality** - Reporting **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top Yardi RENTCafe Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,020 reviews) - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (260 reviews) - [ResMan](https://www.g2.com/products/resman/reviews) - 4.8/5.0 (408 reviews)