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Yardi RENTCafe

By Yardi

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4.0 out of 5 stars

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Yardi RENTCafe Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

20 months

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Yardi RENTCafe Reviews (45)

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Reviews

Yardi RENTCafe Reviews (45)

View 1 Video Reviews
4.0
45 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and user-friendly interface of Yardi RENTCafe, highlighting its effectiveness in managing resident interactions and payments. Many appreciate the ability to handle multiple tasks from one platform, although some note that it can be slow at times, especially during peak usage periods.

Pros & Cons

Generated from real user reviews
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JP
Senior Area Director
Mid-Market (51-1000 emp.)
"Senior Area Director"
What do you like best about Yardi RENTCafe?

I love Yardi Rent Cafe because the ease of integration is easy and I can go in update email addresses and block residents from paying if needed for evictions. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Downside is that if someone lived at another apartment community that had rentcafe, it messes up the username and passwords for when we set up the new account at our communities Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market (51-1000 emp.)
"Great UX and Reporting, But Can Be Slow at Times"
What do you like best about Yardi RENTCafe?

They have good user experience and reporting Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Can be on the slower end but accurate information Review collected by and hosted on G2.com.

Heather K.
HK
Leasing Consultant
Real Estate
Small-Business (50 or fewer emp.)
"Yardi information plethora for Leasing"
What do you like best about Yardi RENTCafe?

The real time updates for leasing progress. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

It requires a different window. It would be nice to include this type of format with the YardiOne Dashboard. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Very Disappointing!"
What do you like best about Yardi RENTCafe?

It's an alternative to what's out there. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Very hard to navigate. Their support is so overwelmed with issues that nothing gets fixed in a timely manner. Support for Yardi Payment Systems is non existent. Does not support support 3rd party vendors. Thye are trying to consolidate everything under one roof and they just don't have a product good enough to do that.

Expect to encounter issues and to not get them fixed for months. While you continue to encounter more and more issues! Review collected by and hosted on G2.com.

PK
Mid-Market (51-1000 emp.)
"Very robust and complete package."
What do you like best about Yardi RENTCafe?

Able to add guest cards and manage prospects. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Non-modifiable software and reports are not well designed. Review collected by and hosted on G2.com.

Property M.
PM
Property Manager
Small-Business (50 or fewer emp.)
"Great Platform"
What do you like best about Yardi RENTCafe?

The YardiRENTCafe is the modern side of Yardi, making handling prospects and residents very simple. I can handle all aspects of our property from one location and very simply. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Some rent settings can be tricky; manual entry is needed to update rents when rents are not the same as Yardi. Therefore when putting someone on notice, you must then follow up with YardiRENTCafe. Review collected by and hosted on G2.com.

CK
Leasing Specialist
Mid-Market (51-1000 emp.)
"Software is intuitive and easy to use"
What do you like best about Yardi RENTCafe?

I like how RentCafe is easy to use to send out mass emails to residents at our apartment rental property. RentCafe also integrates well with Yardi Voyager to pull tenant data and create a rental payment portal that is easy for everyone. It has a lot of features that our specific residential management company doesn't use, like the ability to send residents surveys or have them submit reviews of what they like about the apartment property. RentCafe creates a payment portal that almost no tenant has an issue accessing. Charges show up with descriptions from data inputted on Yardi Voyager easily. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Some things on Yardi, like Email Management, can be confusing since it pulls up every apartment property that my company manages. I wish some of the features were broken down by specific property instead of certain features being under "company management" where I have to cycle through other apartment properties my company owns. We recently started using RentCafe for applications. When you print the application, it's hideous but has the information you need. Review collected by and hosted on G2.com.

Dylan B.
DB
N/A
"This App Sucks"
What do you like best about Yardi RENTCafe?

nothing, it never worked. I never got through the login page because it would never allow me to reset my password. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

everything, it is poorly designed and made signing my lease impossible. Review collected by and hosted on G2.com.

Carisa J.
CJ
Property manager
Mid-Market (51-1000 emp.)
"Practical and Easy"
What do you like best about Yardi RENTCafe?

I like how easy it is to update my website in Rent Cafe. So many uses. Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

Applications are not as streamlined as they could be. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market (51-1000 emp.)
"Comprehensive tool for renters"
What do you like best about Yardi RENTCafe?

I love the quick insight reports and charts at the homepage and the easy access of important tools to manage a property (e.g. the pipeline with all the contact info and activity notes with potential renters). Review collected by and hosted on G2.com.

What do you dislike about Yardi RENTCafe?

There's so many tools in Yardi that some can get lost in the menu. There may be a learning curve on how to set up certain reports to generate the results you need. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

20 months

Perceived Cost

$$$$$
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