I used Yardi when I was new to the Property Management Field a few Years ago. I was just dipping my toes in the industry and at first I found it intimidating. Remembering Residents by first name was hard enough, but learning their renting history and their needs to any upcoming requirements was even harder for me. I was nervous, but when my manager introduced me to Yardi everything became a whole lot easier. From their payment schedules to their Maintenance Requests , to even notes that me and the staff had to record, my job became a lot more rewarding because I got to know the residence better and it helped me upkeep with any tasks that they needed done. I really enjoyed logging into Yardi on a daily basis for their needs and my own.
I did not really dislike much about the program itself, more so the speed of the loading screen when having to do more then one task at a time. I am not sure if it was the program itself or my internet, we never really got around to determining which one it was. I did still speak to my manager occasionally, after quitting, and they were still implementing Yardi into their day to day tasks and she still complains of how slow it could be some times. That was our only concern.
What problems did I resolve? As I mentioned before, it became a lot easier to get to know all 120 Residence as well as the staff that was on board a lot easier. It was easier to answer questions that they may have had since Yardi contains tons of information on their History and payment schedules. We clocked in through Yardi, which was never an issue for me, we paid rent through Yardi, which was super simple to my surprise. To summarize, Yardi made us work at a faster pace, and educated us on our Residence more so then any other programs I've worked with since.