G2 reviewers report that SOCi excels in social media management, with users appreciating its ability to streamline posting across multiple platforms. One user highlighted how SOCi helps them plan their entire week or month of postings, making it easier to manage a busy schedule.
Users say that Yext stands out for its automatic listing update feature, which simplifies the process of keeping business information current. Reviewers have noted that the initial setup is quick and user-friendly, allowing for a smooth onboarding experience.
Reviewers mention that SOCi provides valuable insights and inspiration for content creation, particularly in social media and reputation management. Users appreciate the convenience of its reporting features, which help them track performance without much hassle.
According to verified reviews, Yext's customizable local landing pages are a significant advantage, enabling brands to create tailored content for specific locations. This feature has been praised for enhancing local marketing efforts.
G2 reviewers highlight that while both platforms offer solid support, SOCi has a slight edge in customer service quality, with users expressing satisfaction with the responsiveness and helpfulness of the SOCi team.
Users report that Yext's auto content scheduling feature is particularly beneficial for running marketing campaigns smoothly, allowing users to schedule posts in advance and automate their social media presence effectively.
Pricing
Entry-Level Pricing
SOCi
No pricing available
Yext
No pricing available
Free Trial
SOCi
No trial information available
Yext
Free Trial is available
Ratings
Meets Requirements
8.9
3,075
8.8
761
Ease of Use
8.7
3,251
8.5
779
Ease of Setup
8.7
2,017
8.4
566
Ease of Admin
8.9
1,302
8.5
397
Quality of Support
8.8
2,534
8.5
721
Has the product been a good partner in doing business?
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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