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Compare SOCi and Yext 
Featured Products
At a Glance
Market Segments
Small-Business (53.2% of reviews)
Enterprise (40.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SOCi
Star Rating
(3,932)4.5 out of 5
Market Segments
Small-Business (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SOCiYext
Star Rating
(1,005)4.4 out of 5
Market Segments
Enterprise (40.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about YextSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Yext excels in managing multiple online platforms seamlessly, with users appreciating the "ability to pull all business listing profiles into one place." This feature is particularly beneficial for businesses with numerous locations, allowing for efficient management and oversight.
- Users say that SOCi offers a user-friendly experience, especially when it comes to scheduling posts and updating Google hours. Reviewers highlight the "easy to use way to provide fast marketing" and the convenience of having a calendar that displays posts across various platforms, making it a strong choice for those focused on social media management.
- According to verified reviews, Yext's implementation process is praised for its quick setup, with users noting the intuitive onboarding wizard that helps them get started without hassle. This contrasts with SOCi, which, while effective, may not have the same level of streamlined onboarding experience.
- Reviewers mention that SOCi shines in its social media capabilities, particularly in content scheduling and engagement. Users appreciate features like "easy to schedule and repeat" posts, which can save time and enhance marketing efforts, making it a preferred option for businesses heavily invested in social media.
- G2 reviewers highlight that Yext provides robust analytics features, with users enjoying the "ability to preplan and set up postings out days, weeks, and months." This level of foresight allows businesses to strategize their marketing efforts effectively, although SOCi also offers solid analytics but may not match the depth of Yext's capabilities.
- Users report that while both platforms have strong support, SOCi edges out with higher ratings in quality of support. Reviewers appreciate the responsiveness and helpfulness of SOCi's support team, which can be crucial for businesses needing timely assistance in their marketing efforts.
Pricing
Entry-Level Pricing
SOCi
No pricing availableYext
No pricing availableFree Trial
SOCi
No trial information availableYext
Free Trial is available
Ratings
Meets Requirements
8.9
3,204
8.8
782
Ease of Use
8.7
3,387
8.5
800
Ease of Setup
8.8
2,120
8.4
585
Ease of Admin
8.9
1,361
8.5
403
Quality of Support
8.8
2,641
8.5
739
Has the product been a good partner in doing business?
9.0
1,348
8.6
404
Product Direction (% positive)
8.8
3,206
8.4
761
Features by Category
Content
Not enough data
8.1
114
Not enough data
7.7
113
Not enough data
7.7
107
Not enough data
7.5
104
Not enough data
7.9
106
Not enough data
7.8
111
Not enough data
8.0
114
Not enough data
8.0
115
Not enough data
7.9
107
Design
Not enough data
7.5
106
Not enough data
7.5
104
Not enough data
7.9
105
Not enough data
7.6
110
Platform
Not enough data
7.8
112
Not enough data
8.1
116
Not enough data
7.9
113
Not enough data
8.4
120
Not enough data
8.3
117
Not enough data
7.7
102
Not enough data
8.0
122
Not enough data
8.0
109
Agentic AI - Web Content Management
Not enough data
5.2
17
Not enough data
6.1
17
Social Analytics
7.8(won by default)
764
Not enough data
8.2(won by default)
806
Not enough data
8.6(won by default)
822
Not enough data
7.9(won by default)
725
Not enough data
Feature Not Available
Not enough data
7.9(won by default)
726
Not enough data
8.2(won by default)
726
Not enough data
Reports & Dashboards
8.2(won by default)
784
Not enough data
8.3(won by default)
785
Not enough data
8.5(won by default)
784
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
7.8(won by default)
198
Not enough data
7.8(won by default)
196
Not enough data
7.8(won by default)
193
Not enough data
7.7(won by default)
195
Not enough data
7.8(won by default)
194
Not enough data
Monitoring
Not enough data
7.3
24
Not enough data
8.0
27
Not enough data
7.8
27
Administration
Not enough data
7.7
29
Not enough data
7.8
27
Not enough data
8.3
26
Not enough data
7.5
27
Standards
Not enough data
7.8
30
Not enough data
7.1
26
Not enough data
7.1
21
Not enough data
7.2
23
Agentic AI - Digital Governance
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.9
7
Content Management
Not enough data
8.5
27
Not enough data
8.1
25
Not enough data
8.5
26
Content Discovery
Not enough data
8.7
28
Not enough data
8.0
24
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.2
25
Not enough data
7.8
23
Generative AI
Not enough data
7.1
16
Not enough data
7.2
16
Administration
Not enough data
7.8
50
Not enough data
7.6
47
Not enough data
7.5
50
Knowledge Management
Not enough data
8.6
49
Not enough data
8.0
41
Not enough data
8.1
49
Compliance
Not enough data
8.0
46
Not enough data
7.8
44
Not enough data
7.8
44
Not enough data
7.7
43
Customer Support
Not enough data
8.0
39
Not enough data
7.9
38
Not enough data
7.2
31
Data Security
Not enough data
7.6
38
Not enough data
7.9
39
Not enough data
8.2
43
Not enough data
7.7
37
Administration
Not enough data
7.5
40
Not enough data
8.4
47
Not enough data
8.6
45
Generative AI
Not enough data
7.1
25
Business Tools
8.1
157
8.6
93
Feature Not Available
8.1
64
7.6
147
7.8
62
7.9
161
8.1
81
8.0
160
7.8
66
Customer Tools
8.5
170
9.0
104
8.3
161
8.6
87
8.0
160
8.3
75
8.1
157
8.1
84
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.5
49
6.7
10
7.4
49
6.5
11
7.6
49
7.2
10
7.5
48
6.2
10
7.7
47
6.3
10
Segmentation
Not enough data
5.3
12
Not enough data
5.6
12
Targeting
Not enough data
5.6
12
Not enough data
5.7
12
Triggered Content
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.6
12
Personalized Content
Not enough data
5.3
12
Not enough data
5.4
12
Not enough data
5.4
12
Agentic AI - Personalization Engines
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
5.0
6
Listing Management
8.2
632
8.8
224
|
Verified
8.3
623
8.6
203
|
Verified
8.1
617
8.3
229
|
Verified
8.4
639
8.5
225
|
Verified
Performance
8.5
656
8.5
233
|
Verified
8.5
665
8.3
233
|
Verified
Knowledge Pages
Not enough data
8.1
82
Not enough data
8.0
74
Not enough data
7.7
70
Not enough data
7.4
64
Not enough data
8.2
76
Not enough data
8.1
74
Knowledge Dissemination
Not enough data
8.2
81
Not enough data
8.4
78
Not enough data
8.4
84
Not enough data
8.3
80
Not enough data
7.9
77
Not enough data
7.8
60
Not enough data
8.2
74
Not enough data
8.1
72
Not enough data
8.2
76
Agentic AI - Knowledge Base
Not enough data
7.0
19
Not enough data
6.9
18
Not enough data
6.9
18
Local Search Optimization
8.2
410
8.0
128
8.4
425
8.8
145
|
Verified
8.5
434
8.7
152
|
Verified
8.6
423
8.6
133
|
Verified
8.7
435
7.2
107
|
Verified
8.5
441
8.2
149
|
Verified
SEO Auditing & Monitoring
Not enough data
6.3
17
Not enough data
6.5
18
Not enough data
6.4
16
Not enough data
5.7
15
Agentic AI - SEO Tools
Not enough data
6.1
12
Not enough data
6.4
12
Not enough data
6.0
12
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
5.4
12
Not enough data
6.0
12
SEO Content & Rankings
Not enough data
5.7
29
Not enough data
6.1
31
Not enough data
5.8
29
Not enough data
6.6
16
Not enough data
6.5
14
SEO Reporting
Not enough data
5.6
29
Not enough data
6.1
15
Not enough data
6.0
14
Not enough data
6.0
13
Generative AI
Not enough data
6.3
13
Not enough data
5.8
12
Content & Collaboration
8.9
1564
8.0
97
8.5
1531
8.1
93
8.3
1400
7.8
89
8.3
1418
7.8
92
8.6
1465
8.1
98
8.4
1463
8.0
89
Social Management
8.6
1706
7.9
144
9.0
1770
8.4
148
8.3
1617
8.0
142
8.6
1697
8.1
145
8.1
1523
7.4
129
8.4
1511
7.7
99
Feature Not Available
7.8
101
Agentic AI - Social Media Management
7.9
374
6.9
22
7.9
372
7.3
22
8.1
372
7.1
22
8.0
371
7.2
21
8.0
372
7.3
21
7.9
372
7.1
21
8.0
371
7.3
21
Compatibility
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.6
15
Agentic AI - Enterprise Search Software
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Search Queries
Not enough data
8.0
17
Not enough data
8.7
17
Not enough data
8.2
16
Not enough data
7.4
13
Not enough data
8.4
17
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.5
17
Not enough data
7.9
19
Not enough data
7.4
17
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
8.1
225
Not enough data
8.1
227
Not enough data
8.1
228
Not enough data
8.1
228
Not enough data
8.0
227
Not enough data
8.2
228
Not enough data
Social Functionality
8.8
1245
Not enough data
Campaign Management
8.7
1189
Not enough data
8.5
694
Not enough data
8.5
1185
Not enough data
8.3
1140
Not enough data
8.5
1142
Not enough data
Feature Not Available
Not enough data
8.5
1098
Not enough data
Feature Not Available
Not enough data
8.3
1074
Not enough data
8.5
1119
Not enough data
8.4
1078
Not enough data
8.1
1053
Not enough data
8.3
1057
Not enough data
Targeting
8.4
1159
Not enough data
Feature Not Available
Not enough data
8.3
1088
Not enough data
8.3
1101
Not enough data
Platform
8.3
1079
Not enough data
8.4
1111
Not enough data
8.7
1154
Not enough data
8.8
1172
Not enough data
8.6
1086
Not enough data
8.6
1132
Not enough data
8.7
1120
Not enough data
Feature Not Available
Not enough data
8.4
680
Not enough data
Search Setup
Not enough data
7.7
29
Not enough data
7.5
29
Not enough data
7.8
31
Not enough data
7.5
25
Product Discovery
Not enough data
7.7
30
Not enough data
7.6
28
Not enough data
7.9
28
Not enough data
7.2
23
Not enough data
8.0
29
Integration
Not enough data
7.9
26
Not enough data
7.2
24
Not enough data
7.3
22
Responses
8.2
37
Not enough data
8.4
41
Not enough data
8.0
34
Not enough data
Automation - AI Agents
8.0
33
Not enough data
8.3
37
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
Platform
8.3
34
Not enough data
8.5
33
Not enough data
8.3
32
Not enough data
Autonomy - AI Agents
8.2
32
Not enough data
8.4
35
Not enough data
8.6
35
Not enough data
8.2
34
Not enough data
Generative AI
8.5
40
Not enough data
8.6
34
Not enough data
Responses
8.2
89
Not enough data
Feature Not Available
Not enough data
8.2
80
Not enough data
8.6
83
Not enough data
Feature Not Available
Not enough data
Platform
8.0
77
Not enough data
8.3
81
Not enough data
8.3
82
Not enough data
8.4
81
Not enough data
Feature Not Available
Not enough data
8.3
75
Not enough data
8.3
86
Not enough data
Generative AI
8.4
66
Not enough data
8.2
66
Not enough data
Page Customization
Not enough data
7.0
40
Not enough data
7.1
37
Not enough data
7.2
38
Not enough data
7.4
36
Page Optimization
Not enough data
6.4
31
Not enough data
7.3
38
Not enough data
7.5
40
Not enough data
7.6
42
Integrations
Not enough data
6.9
32
Not enough data
7.2
30
Not enough data
7.7
35
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
4.8
10
Data collection
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
4.5
7
Not enough data
4.8
7
Segment Trending
Not enough data
4.5
7
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
4.8
7
Analysis
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
5.2
7
Platform
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
5.5
7
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
6.7
7
Agentic AI - Market Intelligence
Not enough data
5.5
7
Not enough data
5.7
7
Survey Management
8.6
185
Not enough data
8.6
186
Not enough data
8.7
185
Not enough data
8.6
183
Not enough data
Survey Customization
8.6
179
Not enough data
8.8
179
Not enough data
8.7
140
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.9
180
Not enough data
8.6
179
Not enough data
8.7
181
Not enough data
8.7
182
Not enough data
Agentic AI - Survey
8.7
60
Not enough data
8.6
60
Not enough data
8.7
61
Not enough data
Policy Management - Digital Communications Governance
Not enough data
8.0
14
Not enough data
7.7
14
Surveillance - Digital Communications Governance
Not enough data
8.1
14
Not enough data
8.0
14
Analytics and Reporting - Digital Communications Governance
Not enough data
8.0
14
Not enough data
8.1
13
Compliance Management - Digital Communications Governance
Not enough data
8.2
14
Not enough data
8.2
14
Content Generation - AI Content Creation Platforms
8.5
50
Not enough data
8.6
50
Not enough data
8.8
55
Not enough data
Management - AI Content Creation Platforms
8.7
50
Not enough data
8.8
48
Not enough data
8.4
47
Not enough data
AI Visibility & Tracking
Not enough data
6.2
7
Not enough data
6.7
8
Sentiment & Brand Analysis
Not enough data
7.1
7
Not enough data
6.5
8
Competitive Benchmarking
Not enough data
6.2
7
Not enough data
6.7
8
AI Content Optimization
Not enough data
6.4
7
Not enough data
6.7
8
Reporting & Alerts
Not enough data
6.7
8
Not enough data
6.7
8
Consumer Intelligence
8.6
988
|
Verified
8.3
188
8.3
952
|
Verified
7.6
175
|
Verified
8.5
978
|
Verified
8.0
179
|
Verified
Reporting
Feature Not Available
7.0
125
8.3
935
|
Verified
7.7
152
|
Verified
8.8
1037
|
Verified
8.5
198
|
Verified
Media Monitoring
8.8
1023
|
Verified
7.6
153
8.9
1046
7.4
137
8.6
959
|
Verified
7.7
133
In-House Management
8.0
576
7.1
120
8.2
918
|
Verified
7.5
133
|
Verified
Generative AI
8.1
757
6.9
85
Agentic AI - Online Reputation Management
7.8
210
7.1
29
7.8
209
7.4
28
8.0
212
7.4
29
7.8
212
7.2
29
7.9
213
7.2
29
7.9
212
7.2
29
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.7
35
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.1
35
Not enough data
8.1
36
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
Automation
8.1
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
Autonomy
7.9
35
Not enough data
8.0
35
Not enough data
8.2
35
Not enough data
8.3
35
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SOCi and Yext are categorized as Multi-Location Marketing Platforms, Store Locator, Local Listing Management, Local SEO, Online Reputation Management, and Social Media Management
Unique Categories
Yext is categorized as Landing Page Builders, Digital Governance, Contact Center Knowledge Base, Insight Engines, Market Intelligence, SEO Tools, Enterprise Search Software, Web Content Management, Answer Engine Optimization (AEO), Knowledge Base, Digital Communications Governance, E-Commerce Search, and Personalization Engines
Reviews
Reviewers' Company Size
SOCi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
22.9%
Health, Wellness and Fitness
6.8%
Marketing and Advertising
6.7%
Retail
5.6%
Leisure, Travel & Tourism
5.1%
Other
52.9%
Financial Services
19.1%
Hospital & Health Care
9.1%
Marketing and Advertising
7.9%
Insurance
7.7%
Retail
6.6%
Other
49.7%
Discussions
I need step by step quidance
3 Comments
CD
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
Is YEXT worth the cost?
4 Comments
DM
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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