G2 reviewers report that Yext excels in managing multiple online platforms seamlessly, with users appreciating the "ability to pull all business listing profiles into one place." This feature is particularly beneficial for businesses with numerous locations, allowing for efficient management and oversight.
Users say that SOCi offers a user-friendly experience, especially when it comes to scheduling posts and updating Google hours. Reviewers highlight the "easy to use way to provide fast marketing" and the convenience of having a calendar that displays posts across various platforms, making it a strong choice for those focused on social media management.
According to verified reviews, Yext's implementation process is praised for its quick setup, with users noting the intuitive onboarding wizard that helps them get started without hassle. This contrasts with SOCi, which, while effective, may not have the same level of streamlined onboarding experience.
Reviewers mention that SOCi shines in its social media capabilities, particularly in content scheduling and engagement. Users appreciate features like "easy to schedule and repeat" posts, which can save time and enhance marketing efforts, making it a preferred option for businesses heavily invested in social media.
G2 reviewers highlight that Yext provides robust analytics features, with users enjoying the "ability to preplan and set up postings out days, weeks, and months." This level of foresight allows businesses to strategize their marketing efforts effectively, although SOCi also offers solid analytics but may not match the depth of Yext's capabilities.
Users report that while both platforms have strong support, SOCi edges out with higher ratings in quality of support. Reviewers appreciate the responsiveness and helpfulness of SOCi's support team, which can be crucial for businesses needing timely assistance in their marketing efforts.
Pricing
Entry-Level Pricing
SOCi
No pricing available
Yext
No pricing available
Free Trial
SOCi
No trial information available
Yext
Free Trial is available
Ratings
Meets Requirements
8.9
3,204
8.8
782
Ease of Use
8.7
3,387
8.5
800
Ease of Setup
8.8
2,120
8.4
585
Ease of Admin
8.9
1,361
8.5
403
Quality of Support
8.8
2,641
8.5
739
Has the product been a good partner in doing business?
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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