Zillow Reviews & Product Details

Zillow Overview

What is Zillow?

Zillow is a real estate and rental marketplace dedicated to empowering consumers with data, inspiration and knowledge around the place they call home, and connecting them with the best local professionals who can help.

Zillow Details
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Zillow Community
Product Description

Zillow is a real estate and rental marketplace dedicated to empowering consumers with data, inspiration and knowledge around the place they call home, and connecting them with the best local professionals who can help.


Seller Details
Seller
Zillow
Ownership
NASDAQ:Z
Company Website
Year Founded
2006
HQ Location
Seattle, WA
Total Revenue (USD mm)
$2,742
Twitter
@zillow
358,265 Twitter followers
LinkedIn® Page
www.linkedin.com
6,420 employees on LinkedIn®
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Zillow Reviews

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Full Stack Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

- The Zestimate score is a good factor to measure the value worth of the apartment

- User can draw boundary of search on map

- Zillow has checkbox for "Use exact match" for Bed-n-Bath count Review collected by and hosted on G2.com.

What do you dislike?

- Several brokers keep reposting the apartment, just to keep a low count of "no of days this posting has been on Zillow"

- Single room postings are less available on Zillow, than they are on Facebook local groups

- Map loads slow Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Also join relevant Facebook groups, as there are several postings which owners share on such groups instead Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Every apartment posting has multiple pictures, with great variety of filters for the search, which aren't usually present in other such websites. This helps narrow down a shortlist for apartment hunt Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

They have good metrics. I’m able to estimate my home value and those around my neighborhood as well as estimate yearly property taxes Review collected by and hosted on G2.com.

What do you dislike?

Sometimes they have dated photographs of properties Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Estimate home values and those in my area Review collected by and hosted on G2.com.

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Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Lovely site for real estate where you can good deal. A great site where genuine real deal are concluded Review collected by and hosted on G2.com.

What do you dislike?

its a good site and has no mistake at all Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You have done a great Job so far please keep it up Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Real estate issues Review collected by and hosted on G2.com.

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Ceo
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love zillow when looking for rentals or investment properties. Easy to find expired listing buyers and sellers all in this real estate platform. A few clicks and all properties fall in my lap. I also love the fact the foreclosures are easy to locate and you can contact the agent directly in the app. Review collected by and hosted on G2.com.

What do you dislike?

No complaints I have been using zillow for about 4 years now and would not change it for nothing in the real estate world. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are a investor looking for properties zillow is a good option for the beginner investor or someone looking to buy their first property. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Finding the right investment property and agents are friendly and investor friendly. Review collected by and hosted on G2.com.

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Graphic UX Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Zillow has developed a seamless user journey for both the buyer and seller. Not my first time selling or buying a home - but primarily my first experience in "For Sale By Owner". Review collected by and hosted on G2.com.

What do you dislike?

The "Owners View" of the listing provides a somewhat misleading set of data about your listed property.

The daily listing report shows the "Views" and "Saves" but the "Top Listings in Your Area" can mislead one to believe (at least in my case) that "Your listing ranks #1 in online views out of 10 similar listings".

That is not entirely accurate. Even though Zillow states explicitly: "Similar listings are based on location and home facts. Rankings are based on views to each home today so far and yesterday." One can easily compare such other "similar listings" that are actually ranking better than your own home.

Zillow "pumps" the ranking of your home by comparing it to "similar" homes that your listing surpassing in views. That detail is the only thing I disliked about the software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are thinking about selling your home I recommend using Zillow before listing it with an agent. You will learn a lot more about the competition of other home sellers in your market, the tricks they are using and what influences potential buyers to reach out to you to schedule a showing.

Once your property is listed - you will unfortunately become the target of "rogue" real estate agents who will resort to all sorts of crazy tactics to convert you to use their brokerage and pay them a 3% sellers commission. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My home is "hard to comp" and so setting the listing price is not easily determined. Using Zillow has allowed me to experiment with the price, photos and property descriptors - all the while comparing my views to similar homes in the same market. Review collected by and hosted on G2.com.

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Area Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Zillow is such a great platform to find houses, apartments, pretty much any place you're looking for at the click of a button. One of the great things about this platform is that you can really adjust and customize exactly what you're looking for in a home at the press of a button. Review collected by and hosted on G2.com.

What do you dislike?

I wish that there were more options to search for like 1.5 baths, or things like seeing the crime in the neighborhood. This feature would really seal the deal in making this the best app to find homes in a gippie. The great thing about this platform also is the ability to share with other uses and market your home to the world around you. Also, the ability to search for a home within a drawn radius allows for precise home finding whenever you are looking to buy. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend this to others because the ease of looking for homes and or rental properties is extremely user friendly. I think that ultimately, what you're able to do using this platform sometimes is more than what realtors are even able to find for you. Therefore you can become your own realtor which is pretty nice. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a lot of co-workers who move in and out of town and this app and platform allows for us to help put people in homes. Every year we have about 10-20 people who are looking for places to stay in nearby residential areas. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

What I like the most about Zillow is that it is a very common platform that a lot of aspiring home buyers use. It is a go to for those first home buyers. It is user friendly and Zillow also sending out daily notifications to those who have subscribed. They also link the buyer to the real estate agent, if they are interested in the home. Review collected by and hosted on G2.com.

What do you dislike?

What I dislike about Zillow is that the Zestimate is not as accurate as I would want for my prospective buyers to see. That may scare them off if it is overly high. And that results in less prospective buyers for my property.A lot of times sites like Zillow are not reflective of the accurate inventory on the market. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The inventory on the market is not accurately reflected. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is great for new agents who don't have a lot of listing under their belt. It is a great way to get exposure for those who need it. Also it is a platform for those who want to showcase their skills as a realtor. Review collected by and hosted on G2.com.

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IR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Zillow is great it is used most by a lot of our agents. Whenever there is a feed issue they help get it fixed as soon as possible Review collected by and hosted on G2.com.

What do you dislike?

Zillow does have feed issues. We are also unable to search using an MLS # . We would suggest that zillow is more user friendly and when searching it does a use smart searching Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We do sometimes have feed issues but the support team normally helps get these issues resolve as soon as possible. Review collected by and hosted on G2.com.

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Advisor - Industrial & Manufacturing Solutions
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easy to use, clean interface... filtering tool is by far the best compared to other Real Estate sites. Review collected by and hosted on G2.com.

What do you dislike?

Lots of fake listing in Los Angeles, the for sale side not so much but on the rental side there are lots of bogus listings. 3 Bedroom/ 2 Bath / 3000 sqft in the West Hollywood for $1800.00. I'm sold! Oh i need to send you a $300 credit review cashiers check to save my spot in line, no problem guy who barely speaks English. Sham! If you're smart this is a great app for personal and business real estate research and discovery. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great App for Real Estate Investors who are looking for information without an annoying realtor trying to take the reigns and charge you for public information you can get on your own. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Finding wealthy neighborhoods in cities I do not live in, in order to find merchants with stores and restaurants near these wealthy enclaves. As well live/work loft space and investment real estate comps. Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Zillow is an online website that allows me to place my townhome for rent for potential tenants to see. Zillow is a main website that people go to and search for places to rent. I'm able to upload the details of my property and unlimited number of pictures. I was able to to get my tenant through Zillow.com. I'm also able to collect the rent payment from my tenant with Zillow. They have a few options but I use the FREE ACH funds transfer. It takes 2-4 days for the funds to show up in my bank account but I'm ok with that. Review collected by and hosted on G2.com.

What do you dislike?

I do not have any dislikes for Zillow.com. The site is great. It allows me to do exactly what I need. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This software/website solves my problem of posting my unit for rent. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm able to advertise - for free - a place to rent. Zillow has the ability to set-up auto ACH rent payments. It will tell you when the payment has been made and when it will arrive in your bank account. I was able to upload better photos at anytime. It also allows me to run background checks through their applicant screening tool. This is a one-stop shop software. Review collected by and hosted on G2.com.

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All Freelance
Individual & Family Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I LOVE how many options of filters Zillow offers so you can narrow it down or expand it for results! Review collected by and hosted on G2.com.

What do you dislike?

I’m conflicted lately between it and Trulia with almost identical features. Zillow is not great for searching areas without boundaries. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it, but compare with Trulia and then see what gives you the best results! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Zillow has made it much easier to list properties and then get responses from actually interested people! Review collected by and hosted on G2.com.

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Licensed Realtor
Real Estate
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This is a great website for looking at homes.. They have a lot of info about each home, schools, neighborhood etc. The website is pretty well laid out and its very easy to use. I have not heard any clients complain about the navigation so that's good.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Review collected by and hosted on G2.com.

What do you dislike?

It's hard to market yourself as an agent. There are a lot of agents on the site and the programs cost a lot of money.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try to maximize the free features before shelling out all the money. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Having clients look at homes on the site and then give me the RMLS number so that i can get them even more info and show them the home in person,. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Zillow makes it easy to search for our listings and our listings always show up in the search engines highest with Zillow Review collected by and hosted on G2.com.

What do you dislike?

Zillow can be all about profits so the customer service can lacking after they get your money Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Zillow

Is just one of the better real estate tools. Recommend using it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Marketing our properties listed for sale Review collected by and hosted on G2.com.

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Realtor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like how the program is easy to use when first starting out looking for Real Estate! It's an easy app on your phone to go through photos and description on properties, it also is great for open houses Review collected by and hosted on G2.com.

What do you dislike?

The amount of money you have to spend to get decent leads! And when I mean decent I mean you can spend thousands of dollars and only get poor quality! Their cost system hasn't really developed or increased over the years, even though they said they have better services like concierge Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Really I think operating and having your open houses on there as the only way to go! Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Zillow is very straight forward and easy to use - the filters does allow you to get what exactly what you want to see Review collected by and hosted on G2.com.

What do you dislike?

The fact that it is a pain to try to open a listing on a new tab or page. Sometimes sharing the listings might be a pain. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider it a great way of doing a first virtual showing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Zillow is a great way to have clients look at potential houses they might be interested in buying. Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

While the system is still not perfect, they have made some recent changes that make it better. :) I like being connected and that they can see they sometimes send poor leads. Review collected by and hosted on G2.com.

What do you dislike?

Quality of leads and paying big bucks for leads on $14,000. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Expensive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It does generate leads.

Cost has not yet justified means. Review collected by and hosted on G2.com.

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CLIENT DIRECTOR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Being able to see a "map" of the homes that are for sale within a certain radius is extremely helpful if you are looking for a home in a particular area. Review collected by and hosted on G2.com.

What do you dislike?

Having to click "next" to see new homes. I wish there was a way to continue scrolling down the page of homes without having to worry about what page one was on. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You will get the most out of Zillow by viewing it on a desktop/laptop. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have been looking for a home for quiet some time and it's great that one can have adjust homes shown by certain, picky criteria. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Finds you the best prices in your range of size and timeframe. Really easy to use and super helpful, especially when it's super hard to find good apartments in the Bay Area. Helpful when you have specific needs you want to search for, great app as well, and great browser-based website. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes has more expensive houses and rentals than other sites, like Apartments.com or Craigslist, but definitely has some great options. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Check out a number of different sites first, but this is definitely one of the best apps to use and one of the easiest systems to understand. The filters are really great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easier than finding a real estate agent, or searching on multiple websites. Cuts it down to just one. Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I absolutely love how easy using zillow is. It is very user friendly as a potential buyer and as a home owner. That stats are great and the search function is wonderful as well. I also love the map feature and so many different ways the site gives you to be able to locate exactly what you need. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing that I can think of that is awful. One thing that could be helpful would be to have an option for home owners who are selling 'by owner' to have a flag or something that will stop realtors from spamming you with calls/texts/emails trying to get your business. That is annoying but is not zillow's fault. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you take the time to fill out everything in detail! It will benefit you both in searching to buy and selling! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have confidence in being able to sell my house using this tool. I think it has a great amount of information and is a highly rated website that is used as a reliable source for pricing and home searching. Review collected by and hosted on G2.com.

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procure to pay manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It has some good information about the location, schools and surroundings Review collected by and hosted on G2.com.

What do you dislike?

Their "Zestimate" is quite often very wrong - basically too low Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a very easy platform to see properties and their location. You can see what homes are for sale or even rent Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

locations of vacation rentals Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love that you don't have to do much work on it at all. You just need to set up your profile, enter a few pieces of information, and your listings and solds automatically transfer over. Reviews are the most seamless part of Zillow that my clients and I love. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that Zillow is unable to go back in time and fetch all the previous properties that I have sold in my career. It would make it easier than to manually enter every single one of them. It's important to show prospective clients how much you have sold, so you look more appealing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Get used to getting a lot of emails from Zillow! They love to send you a lot of information, whether it be about your listing or in general Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Zillow provides the benefit of easy sharing my listings with either friends or clients. On Zillow they are able to view all the property information, like an agent would be able to. Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Zillow is convenient for both User and well Consumer (i.e. someone searching for a home and someone listing a home for sale) Review collected by and hosted on G2.com.

What do you dislike?

Sometimes search does not always pull up exactly what you are looking for. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

More ways to reach individuals who are interested in viewing listings in their areas as well as open houses. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The ease of use to search for current properties Review collected by and hosted on G2.com.

What do you dislike?

The wide varying range of home values based on other sales in the area which may not reflect short sales or other government sales. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I mainly use Zillow to search for properties and use their advertisement feature for my personal real estate website Review collected by and hosted on G2.com.

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Zillow is easy to use and has good map functions. Review collected by and hosted on G2.com.

What do you dislike?

Zillow's information is often wildly inaccurate, especially real estate tax history, whether the house is actually still on the market, and what the house has been worth in the past. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No real problems per se, except the inaccuracies which means you don't know if you can trust the information for any given entry. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like how many people are able to view the property I have for sale Review collected by and hosted on G2.com.

What do you dislike?

I do not like how zillow can make it difficult for the buyer to contact the seller directly Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm selling my properties in the shortest amount of time since zillow is widely used buy buyers Review collected by and hosted on G2.com.

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Do you work for Zillow?