# Zillow Reviews **Vendor:** Zillow **Category:** [Multiple Listing Service (MLS) Software](https://www.g2.com/categories/multiple-listing-service-mls) **Average Rating:** 4.1/5.0 **Total Reviews:** 305 ## About Zillow Zillow Rental Manager is an all-in-one platform designed to simplify the rental process for landlords and property managers. It offers a suite of tools that streamline tasks from listing properties to managing tenants, making it easier to fill vacancies and oversee rental operations efficiently. Key Features and Functionality: - Property Listings: Create and publish rental listings in minutes, reaching a vast audience across Zillow, Trulia, and HotPads. - Tenant Screening: Access comprehensive background checks, credit reports, and eviction histories to evaluate potential tenants effectively. - Digital Leases: Build and send lease agreements online, facilitating a secure e-signature process for both parties. - Online Rent Collection: Accept rent, utility payments, and move-in fees electronically, with funds deposited directly into your bank account. - Tour Management: Coordinate property showings by setting available times, allowing prospective tenants to schedule tours seamlessly. Primary Value and Solutions: Zillow Rental Manager addresses common challenges faced by landlords by integrating essential rental management tasks into a single, user-friendly platform. It saves time by automating processes such as tenant screening and rent collection, reduces paperwork through digital leases, and enhances property visibility to attract qualified renters quickly. This comprehensive approach empowers landlords to manage their properties more effectively and with greater confidence. ## Zillow Reviews ### 1. Clear Layout, Fast Performance, and Smooth MLS Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Chie C. | Web Producer (Owner), Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Zillow?** I like that the layout of the platform is clear, and it integrates with other MLS. In terms of performance, its speed is great. I have not used their renter tools, but I had a chance to explore from my client's account.. **What do you dislike about Zillow?** I don't think I dislike anything about Zillow. **What problems is Zillow solving and how is that benefiting you?** That I can use it if I want to sell a property as a "For Sale by Owner" and it will get traffic. Zillow has been a go-to property listing for buyers and renters as well. ### 2. Elevates Real Estate Listings with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Erika R. | Mortgage Loan Officer, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Zillow?** I really value Zillow for providing good quality leads which are crucial for my real estate business. The platform effectively tracks and follows up with clients, making it a reliable tool in maintaining client relationships. I appreciate how buyers find Zillow easy to use, which helps in facilitating smoother transactions. One of the standout features for me is that Zillow gives my listings more exposure and connects me with active buyers, significantly enhancing my business reach. Additionally, the initial setup was quite easy, and I received excellent support which simplified the process and greatly assisted me. Overall, Zillow's features and the support provided have been incredibly beneficial to my business operations. **What do you dislike about Zillow?** I find that Zestimates can sometimes confuse buyers. While they are useful for general reference, they can be inaccurate and do not always reflect recent renovations, unique lot characteristics, or other special features of a property. This inaccuracy can lead to misunderstandings with clients. **What problems is Zillow solving and how is that benefiting you?** I use Zillow to get quality leads and follow up with clients effectively, providing better exposure for my listings and connecting with active buyers. ### 3. Effortless Property Comparisons and Searches **Rating:** 4.5/5.0 stars **Reviewed by:** Ed V. | Director of Web and Interactive Media in Marketing and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Zillow?** I find Zillow very easy to navigate, and I really appreciate the filters for looking for specific features of a house. I can filter by the number of bedrooms or bathrooms, or check if a property has multiple buildings on one lot. These filters make it easier for me to find multifamily properties I can rent out while living in one unit. Zillow also allows me to look up sold properties within 0.5 miles of a house I may be interested in investing, which saves me a lot of time. **What do you dislike about Zillow?** I wish they had a comparison feature where I can select several properties and have a table of all the amenities so I can see at a glance the similarities and differences. **What problems is Zillow solving and how is that benefiting you?** Zillow simplifies finding comps for investment properties, turning a time-consuming ordeal into a streamlined process by allowing me to look up sold properties nearby. The easy navigation and filters help me find multifamily properties and specific features quickly. ### 4. Easy-to-Use Zillow with Crisp Media Uploads, Lead Tracking, and Email Alerts **Rating:** 4.0/5.0 stars **Reviewed by:** Stacy G. | In-field Quantitative Market Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Zillow?** Upload crisp photos and videos, many users prefer Zillow, keeps tracks of leads, sends me an email everytime someone inquires, easy to use. Also integrates with Appfoli.o **What do you dislike about Zillow?** I like eveyrthing about Zillow, it works well for us. **What problems is Zillow solving and how is that benefiting you?** It advertises our vacancies, gets us great leads that turn into applications that turn into move-ins. ### 5. Katherine Homer Zillow Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Zillow?** I loveee how easy it is to look at different neighborhoods within a town, and see the street view. Most things are listed that I need, though I usually look at the apartment's actual website for more security, once I've found a listing I like. **What do you dislike about Zillow?** I don't feel like I see every public listing on Zillow. It's vastly different from what's on apartments.com or realtor.com. I know homeowners have to choose to list with Zillow but sometimes it feels very biased. **What problems is Zillow solving and how is that benefiting you?** Zillow has been the bread and butter of my apartment search this year! I'm moving across the country and it's really helped me get to know the different neighborhoods (price point, vibe, street view, etc). ### 6. I use to List and Search Homes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2025 **What do you like best about Zillow?** Easy to access and look at properties, provides neighborhood and weather risk info. **What do you dislike about Zillow?** Sometimes property values off, and tax and HOA fees not listed. **What problems is Zillow solving and how is that benefiting you?** I can see properties for sale with photos and other info on price, lication, taxes. ### 7. Beware of Zillow Premier Agent – A Complete Rip-Off and Scam **Rating:** 0.0/5.0 stars **Reviewed by:** Sandra O. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Zillow?** arlier this year, I signed up for Zillow Premier Agent with the understanding that it would generate qualified buyer leads for the Sarasota zip code 34246. The salesperson assured me that all leads would be qualified, and that the process would include screening potential buyers by asking important questions such as whether they were working with an agent, their timeframe to buy, and whether they were pre-approved or paying cash. I was also told I would have a dedicated account manager. However, once the leads started coming in, it quickly became apparent that they were not qualified. Many leads were already working with other agents, while others were just browsing and had no intention to buy. When I raised this issue with your team, I was met with poor excuses. I repeatedly contacted my account manager, but my calls went unreturned, and when she did respond, it was days later with unhelpful responses, claiming they would look into the matter, but no action was taken. As the poor-quality leads continued, the level of service from my account manager deteriorated further. Eventually, I managed to speak to a supervisor who informed me that my account would be canceled due to dissatisfaction. Despite this, I was recently contacted by Zillow, attempting to offer me another service, which I declined. Now, I am receiving collection calls and emails, harassing me for payment on an account that was never serviced properly. This situation has become unacceptable. I strongly believe Zillow has failed to deliver the services promised and is engaging in dishonest practices, taking advantage of real estate agents. I expect immediate resolution of this issue and the removal of any charges from my account. Please confirm receipt of this email and provide a solution to prevent further escalation. Sincerely, **What do you dislike about Zillow?** They are completely dishonest, lie, do not deliver what they agree and are complete rip off, scamming agents everywhere **What problems is Zillow solving and how is that benefiting you?** they did not deliver what they commited, agree to cancel my account, i was falsely misslead with lies ### 8. Zillow has been very important to our success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Zillow?** The accessibility for prospects to see our product **What do you dislike about Zillow?** Staying at the top of search results is costly **What problems is Zillow solving and how is that benefiting you?** Zillow is helping find prospects that are translating to customers ### 9. Becoming a Zillow premier agent **Rating:** 0.0/5.0 stars **Reviewed by:** David Jill C. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Zillow?** This was a very bad and stressful experience from the very start to the day we cancelled the account. **What do you dislike about Zillow?** We became Zillow Premier agents 5/29/24. Our first experience was a showing "no show," that was double booked with another Zillow agent, at the same property, 30 minutes prior. Agent support could not explain how this could happen. We agreed to paying $800/month for 4 leads who Zillow said would be verified pre-screened, pre-qualified leads that are ready to buy and are requesting to book appointments. This lead counted as one. With multiple calls, emails, and an escalation to supervisors, Zillow still has no explanation how this happened. They have now credited $250.00 for this one lead. In 2 months, we have had 2 bookings, both no shows. 2 calls were customers who already have agents, 2 calls were customers who requested to speak with listing agent only, 1 who pushed button to speak with for sale by owner, and none who were pre-qualified or ready to buy. In addition, we had multiple messages that we had missed a Zillow connection call, though our phones did not ring. We connected two phones to our account to ensure that we didn't miss calls and troubleshooted re-uploading app, resetting phone options, etc. and could still not answer calls once they did ring. Each of these went against our answer % rate and showed as missed or declined. When we received other calls they repeatedly failed to connect though we answered every time. We reported this multiple times through calls and emails and requested a refund. Agent support assured us that they were working to resolve and app was being updated and problem was being reported to their engineers then committed to follow up but would not return calls nor have ever provided compensation. Each failed lead was a missed opportunity to connect with a potential client which is impossible to put a price on. None of this was due to our phone system or lack of understanding how to answer. Our phone works perfectly for our other lead system and agency calls. The whole platform is Very unprofessional and a complete waste of money Sent from Mail for Windows **What problems is Zillow solving and how is that benefiting you?** None, they refused to help or compensate us. They sent me emails confirming the app and our phone calls weren't working but wouldn't do anything. ### 10. Best Website for Looking At Properties. **Rating:** 5.0/5.0 stars **Reviewed by:** Annel T. | Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Zillow?** I like that this website gives you the opportunity to search for housing listings. Whether its an apartment or a house, they give you plenty of options that are on the market. The website or app is pretty easy to use and self-explanatory. Uploading any listings is also easy, giving you the option to search for any locations as well. I use this when I am interested in properties around my neghborhood. The customer support is also pretty helpful, especially with the realtors. The website gives you nearby listings as well. **What do you dislike about Zillow?** I believe sometimes the people who list these properties need to be verified in what they are selling. So making sure that a listing is true to what it is is important. Sometimes you can't see images of a listing when it is there. **What problems is Zillow solving and how is that benefiting you?** They are trying to track down real listings and making sure that certain listings have an amount of photos uploaded as well as additional information for the visitors. ### 11. Real Estate researcher **Rating:** 4.5/5.0 stars **Reviewed by:** Ho P. | Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Zillow?** Gives you and idea what homes are worth in certain areas. Also give you property lines and property descriptions. **What do you dislike about Zillow?** Sometimes it does not show certain properties. **What problems is Zillow solving and how is that benefiting you?** Narrowing down the areas where the price point is too much. ### 12. Zillow **Rating:** 4.0/5.0 stars **Reviewed by:** Octavia N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Zillow?** When it comes to looking for homes, it just can't get no better then this, the prices are affordable and the price is good **What do you dislike about Zillow?** whenever you try to buy the home it's already sold out. **What problems is Zillow solving and how is that benefiting you?** At this moment, zillow has help me with buying a home and searching for a home for those who can also rent for business. You have to love zillow. ### 13. Zillow has been the most valuable platform in my real estate business!! **Rating:** 5.0/5.0 stars **Reviewed by:** Taye T. | Virtual Finance Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Zillow?** What I like best about Zillow is stability to screen my clients for my rentals, as well as the ability to list my properties for sale. Zillow has a very large network of buyers, sellers and real estate professionals. The landlord and tenant rental portal is by far the best and unmatched in the industry! Did I mention the abundance of unlimited free leads! Zillow is packed with a ton of features that will assist you in your everyday real estate business. It doesn't get any better than Zillow. **What do you dislike about Zillow?** I've used Zillow for quite a few years at the current time I have had no issues with Zillow. Any guidance I may have needed or support in learning the platform I was able to contact customer service and receive their expedited and professional customer service support. **What problems is Zillow solving and how is that benefiting you?** Before using Zillow I've had problems keeping organized with my applications and leads, and I've had unsuccessful attempts at properly running background checks on my rental clients. Since using Zillow I have been able to stay very organized keep track of every message and application. I'm able to create my leases as well as collect payments and the rental portal. Zillow has been the best in solving any problems I may have had in the past and present. ### 14. Best plaform for navigating the real estate journey **Rating:** 4.5/5.0 stars **Reviewed by:** Zeel P. | Student Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2023 **What do you like best about Zillow?** It is like a super helpful tool for finding homes. It's easy to use, and there are lots of houses to choose from. The filters make it simple to find exactly what you're looking for without any trouble. **What do you dislike about Zillow?** Nothing to much dislike about zillow but the zestimate feature's accuracy can vary. It's essential to supplement it with additional research. Advertisements, while understandable, can be a bit intrusive. Also, in some areas, not all listings may be up-to-date. **What problems is Zillow solving and how is that benefiting you?** It makes finding homes easy, saving time that would be spent searching through numerous listings. Also it's easy-to-use design simplifies the house-hunting process, making it accessible to a wide range of users. ### 15. Great for Homebuyers and Sellers - Fun for Real Estate Enthusiasts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Zillow?** I love that Zillow helped us find our home with confidence. We saw the house pop up under the filter we had pre-set and went to view it. The facts listed for each of the houses we viewed were accurate which made the house buying process a little easier. What I enjoy about Zillow in general is that it isn't just for people in the buying selling process. It is fun to browse even as a real estate enthusiast. Having an eye on the market when I'm not neccessarily looking to buy or sell at that moment keeps me informed, which I love. The website and app are both easy to use which is a bonus and a reason I use Zillow weekly. We found a good listing agent through thier customer service when we were new to our area and exploring different realitor options. **What do you dislike about Zillow?** Not a dislike but I would love to see Zillow expand their features and listings to bring up any key factors like flood zones or other risks in that area and link to the local readings in your area. **What problems is Zillow solving and how is that benefiting you?** Zillow allows me to filter based on a specific criterea as a home buyer and narrow the search down to a specific area. ### 16. Zillow: Transforming Home Hunting into an Effortless Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Huayi L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Zillow?** User-Friendly Interface: Zillow is known for its intuitive and user-friendly interface, making it easy for users to navigate through the platform. The clean design and straightforward layout contribute to a positive user experience. Comprehensive Property Information: Zillow provides extensive details for each property listing, including high-quality photos, detailed descriptions, and sometimes even 3D virtual tours. This wealth of information allows users to make more informed decisions without the need for multiple site visits. Powerful Search Filters: The robust search filters on Zillow enable users to customize their searches based on specific criteria such as location, price range, number of bedrooms/bathrooms, and various amenities. This helps streamline the home-searching process and find properties that match individual preferences. Interactive Map Features: Zillow's interactive map feature allows users to explore neighborhoods and gather information on local amenities, schools, and services. This feature is valuable for those looking to assess the overall livability of a particular area. Market Insights and Updates: Zillow keeps users informed about market trends with regular updates on property values, market insights, and new listings. Staying current with this information empowers users to make well-informed decisions throughout their home-buying journey. Financial Tools: Zillow offers practical financial tools, including a mortgage calculator and affordability tools. These tools help users estimate monthly mortgage payments, property taxes, and other associated costs, aiding in financial planning. Innovative Features: Zillow has been praised for its innovative features, such as the inclusion of 3D virtual tours, which provide a more immersive and detailed view of properties. These features contribute to a more engaging and informative home-searching experience. **What do you dislike about Zillow?** Zestimate Accuracy: Zillow's property value estimates, known as Zestimates, have faced criticism for their accuracy. In some cases, Zestimates may not reflect the actual market value of a property, leading to potential misunderstandings between buyers, sellers, and real estate professionals. Inconsistent Listing Information: Users have reported instances where listing information on Zillow is outdated or inaccurate. This can be frustrating for individuals relying on the platform for up-to-date and reliable information about available properties. Limited Availability of Certain Listings: Some users have expressed frustration about certain listings being unavailable or removed from Zillow without clear explanations. This can be particularly challenging for those actively searching for specific properties. Ad Placement and Sponsored Listings: The prominence of sponsored listings and advertisements on Zillow has been a source of frustration for some users. Critics argue that these ads can sometimes overshadow organic listings, potentially impacting the overall user experience. Zillow Offers Experience: Zillow's home-buying and selling service, Zillow Offers, has received mixed reviews. While some users appreciate the convenience of a quick sale, others have expressed dissatisfaction with the offered prices and terms, suggesting that traditional selling methods might be more financially beneficial. Lack of Transparency in Zillow Offers: Some users have mentioned a perceived lack of transparency in the Zillow Offers process. Understanding the factors that influence the offered price and the associated fees can be challenging, leading to uncertainty for potential sellers. User-Generated Reviews: While the inclusion of user-generated reviews for certain properties is a positive feature, the reliability of these reviews may be questioned. It's essential for users to approach such information with a degree of skepticism and consider multiple sources when evaluating a property. **What problems is Zillow solving and how is that benefiting you?** Efficient Home Search: Zillow simplifies the home-search process by aggregating a vast array of property listings in one platform. This streamlines the search for potential buyers, allowing them to browse through numerous listings with ease, saving time and effort. Comprehensive Property Information: Zillow offers detailed information for each listing, including high-quality photos, descriptions, and sometimes even 3D virtual tours. This comprehensive data helps buyers make informed decisions without the need for multiple property visits. Market Insights: Zillow provides market insights and updates on property values and market trends. This information empowers buyers and sellers with valuable knowledge, helping them make well-informed decisions regarding pricing, timing, and investment. Financial Planning Tools: Zillow's financial tools, such as mortgage calculators and affordability features, assist buyers in understanding the financial aspects of homeownership. This includes estimating monthly mortgage payments and other associated costs, aiding in better financial planning. Neighborhood Exploration: Zillow's interactive map features allow users to explore neighborhoods and assess local amenities, schools, and services. This benefits buyers by providing a more comprehensive view of the area surrounding a potential property. Zillow Offers: For sellers, Zillow Offers provides a streamlined and convenient way to sell their homes quickly. This can be particularly beneficial for individuals looking for a hassle-free selling experience or those in need of a quick sale due to various circumstances. Comparative Market Analysis: Zillow assists sellers by providing tools for comparative market analysis. This allows them to gauge the value of their property in relation to similar homes in the area, aiding in setting an appropriate asking price. User-Generated Reviews: The inclusion of user-generated reviews for certain properties adds a social element to the platform. Buyers can benefit from the experiences of others who have lived in or visited a particular property, providing additional insights beyond the listing details. ### 17. Great platform **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Zillow?** Everyone goes to zillow to look for rentals and for sale houses. It's the standard. **What do you dislike about Zillow?** They overestimate their rent suggestions. **What problems is Zillow solving and how is that benefiting you?** It helps that they've partners with so many other platforms so we can reach more places/people just using zillow. ### 18. Easily find an ideal house for rent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2023 **What do you like best about Zillow?** It simplifies finding a house for rent. There a lot of options shown for various locations to choose from. In addition to an in person property tour, it also provides a video chat option to clarify any initial queries one may have. **What do you dislike about Zillow?** I ran into few minor issues while using the website. 1) Search results showing a "Loading..." spinner at the end which didn't stop to show more results. 2) Page showing - "Uh oh, something broke. Error 500 - Internal Server Error" **What problems is Zillow solving and how is that benefiting you?** For education or work, people do relocate to different places. Zillow makes the task of finding a house for rent so much easier. ### 19. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Latesha T. | Call Center Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zillow?** I like that you can check your homes market value and they send you emails to stay up to date on it to. I like that you can see when it goes up or down and can see homes in your area going up and down too, I also like if you want to sell or look for a home this is a great go to for these needs as well. **What do you dislike about Zillow?** I don't like that Zillow and other websites have differ numbers when it comes to market value and the market value of the neighborhood **What problems is Zillow solving and how is that benefiting you?** Seeing properties, I actually found my home here seven years ago ### 20. Great experience with Zillow! **Rating:** 4.0/5.0 stars **Reviewed by:** Blake M. | Enterprise Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zillow?** The ease of the product. Very simple and easy to navigate the site and find what I need. **What do you dislike about Zillow?** Not much that I dislike. Overall, they've created a very user-centric product that serves its purpose wholely. **What problems is Zillow solving and how is that benefiting you?** To me, Zillow solves problems such as property search and discovery, home valuation, market trend insights, rental listings, buying and selling assistance, and providing property history and details. It offers tools for users like myself to navigate the real estate process, including mortgage calculators and information on financing options. Zillow aims to simplify the real estate experience, making it easier for users to find, buy, sell, or rent properties. ### 21. LOVE THIS APP **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Zillow?** I LOVE ZILLOW!! I have actually been using this platform since 2018!!!! LOVE how easy it is to use and I also love the idfferent filters you can apply to narrow down the perfect homes/apartments/condos! I have my lease through Zillow and payments are easy and seemless~! My landlord is able to update my lease and payments as well which is super helpful! I highly recommend using Zillow to find your next dream living space! **What do you dislike about Zillow?** I wish there were more pet friendly listings but that's not really in Zillow's control. **What problems is Zillow solving and how is that benefiting you?** Zillow makes it easy to manage listings and alsop find your perfect home~!! ### 22. Not Realtor Friendly **Rating:** 0.5/5.0 stars **Reviewed by:** Meryl M. | Legal Assistant Paralegal, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Zillow?** The only upside is that potential buyers and sellers do go there and can be a resource of info; however, the Zestimates are 99% of the time off base and set unrealtistic expectations. **What do you dislike about Zillow?** That's it's an aggregate of inaccurate, incomplete information. It sets an expectation for the Buyer and Seller that is almost always inaccurate. There is nothing about Zillow that works for me as a Realtor and I discourage folks to use it...or if they must, understand the drawbacks. **Recommendations to others considering Zillow:** Take it for what it is worth. Know that your clients may be looking at this for reference or active or non-active listings & using the information as gospel. Need to have your elevator pitch perfected **What problems is Zillow solving and how is that benefiting you?** This software creates business problems. I imagine if I paid to have my profile front & center, there may be buyers or sellers. I have talked with many a Realtor, and they've never received business. In fact, the leads go to a general phone number of someone that is NOT the listing agent. Misleading. But I have heard that even with those that paid for premier membership, the benefits are slim to none! ### 23. Zillow is a reliable resource for estimating real estate pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Derek S. | Principal/Financial Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Zillow?** Zillow is easy to use, a fast way of looking for and viewing properties and getting an estimate on values. Additionally it's useful for seeing price trends. Filters allow you to search areas and quickly see on the map where a property is located. The additional information available for each property, such as interior and exterio features, estimated taxes, walkability etc, is very useful. Comprehensive information for scouting properties. **What do you dislike about Zillow?** At this point there is nothing to dislike as the service provides a comprehensive easy to use format with all important data. **What problems is Zillow solving and how is that benefiting you?** The site allow for ease of use when searching for properties for sale. It also is useful as a property owner of 2 singel family homes and 2 condos to track price trends on each home and the surrounding trends of properties in the area. ### 24. Review from Consumer **Rating:** 5.0/5.0 stars **Reviewed by:** Pennee M. | supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Zillow?** Easy to set up standards. I use zillow often. **What do you dislike about Zillow?** Not enough houses being shown. Needs more filtering options **What problems is Zillow solving and how is that benefiting you?** Finding affordable housing ### 25. Zillow is the primary site I use when considering a move **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal H. | Robotic Performance Analyst II, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zillow?** What I like best about Zillow being alerted to new homes to view in the area I'm looking in so I don't have to worry I'm missing anything. **What do you dislike about Zillow?** I dislike when a listing has no pictures, I feel those should not be allowed because a person would not consider a place to move to if they can't even see it. Or take the time to go view it if you have no idea what you're walking into. **What problems is Zillow solving and how is that benefiting you?** Making it easy for users to find home listings in their targetted area from the comfort of their own home. ### 26. Zillow-When you need to know the real estate market **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle N. | President, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2023 **What do you like best about Zillow?** I like that Zillow will help you with everything in the real estate market from available homes for sale and their information and pictures, to homes for rent, finding an agent and information on home loans as well. **What do you dislike about Zillow?** I was frustrated when I had to sign into Zillow in order to save a listing on a like list **What problems is Zillow solving and how is that benefiting you?** It is helping me to see the houses out their for rent by legitimate owners and property management companies as well as keep up with the current value of my home since it is for sale ### 27. HELPFUL AND INFORMATIVE **Rating:** 5.0/5.0 stars **Reviewed by:** ALYSSA H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Zillow?** I enjoy using zillow to keep me up to date on homes for sale in my area and in the areas I would like to purchase a home in the future. I also appreciate that they have an app that is easy to navigate. **What do you dislike about Zillow?** I enjoy using all the features zillow has to offer. **What problems is Zillow solving and how is that benefiting you?** I like to stay informed on the market so that when we are ready to sell our home I know what houses our size are going for. Zillow helps me to keep track of the homes I'd like to potentially pruchase. ### 28. Zillow; Good and Bad **Rating:** 3.5/5.0 stars **Reviewed by:** Joseph H. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Zillow?** The site itself is really easy to use. Photos are all there and the data is from the local MLS within minutes. Considering the amount of data, access to that data is pretty easy. **What do you dislike about Zillow?** Sometimes it is difficult to find my contact data on the page. Also, there are times whe the property data is not updated at regular cycles. At times I will get a call from possible clients on homes that have been off the market for a while. **Recommendations to others considering Zillow:** Use it! It is exactly what it advertises! **What problems is Zillow solving and how is that benefiting you?** As a Real Estate Broker, the big issues are getting the house out there to those who are coming into the area looking for a new home. The real task is just to get the to information out there to the widest audience. Getting your pictures and home information is excellent. ### 29. Zillow is superhelpful for determing house costs **Rating:** 4.5/5.0 stars **Reviewed by:** Patricia P. | Senior Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Zillow?** I appreciate zillow as a useful tool to check your homes value, check who is for sale in your neighborhood and surrounding areas, and estimate the cost to purchase a home your family may be interested in. **What do you dislike about Zillow?** Sometimes the "zestimates" are off based on what an appraiser may confirm the house is worth or could be sold for **What problems is Zillow solving and how is that benefiting you?** seeing cost of homes in my area and estimating taxes. I also use it to estimate the cost of a home I am looking to purchase and see the homes purchase history ### 30. Zillow for Homes **Rating:** 4.0/5.0 stars **Reviewed by:** India A. | Retail Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Zillow?** I like that zillow has a variety of listings for homes. Very easy to search what you are looking for. Very easy to contact the seller. I use it often to see what listings they have. **What do you dislike about Zillow?** The least helpful abou zillow is that the percentage of the seller commision is high. **What problems is Zillow solving and how is that benefiting you?** Zillow is solving the fact if a home is legit for sale and not a scam which makes it safer to purchase a home. ### 31. Home Hunting Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Zillow?** I love that you can filter your search for exactly what you need. **What do you dislike about Zillow?** The only thing I dont like about it is I wish there was a filter option to choose a garage style in your search. Exp: 1 or 2 car garage and attached or detached **What problems is Zillow solving and how is that benefiting you?** I currently live in Houston and its a large city. Its nice to be able to see information for each neighborhood when you select certain houses as well as having the option to satellite view or do 3D tours when you arent able to physically visit locations at certain times. ### 32. Zillow has been a reliable reflection of the current housing market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Zillow?** The map feature on Zillow is very organized. I like that the price of the house is reflected on the bubble. I also enjoy their favorite feature. When I find a house I like, all i have to do is tap the heart and it remembers it for me. The listings are very concise and organized in a manner where you get all the pertinent information you're looking for in one place. The information about open house or tours is usually listed. The photos are very helpful and the platform used to view those are well designed. It is easy to get started from the homepage and the settings can be fine tuned to filter exactly what I am looking for. This saves time as I have noticed it doesnt give me much that i am not interested in or looking for. I use zillow almost daily. Implementation is easy as i have it saved in bookmarks and am ready to get going, the site is very user friendly. The customer support page is very helpful and contact information is easily accessible. I find it to have great ease of integration in my housing search and needs. **What do you dislike about Zillow?** The biggest downside of zillow for me is that it is not updated in live time. For instance, on one occasion a house i was interested said it was available, but when i reached out to the contact, it was actually already under contract and had been for a couple days. The site did not reflect that change. I think the site could benefit from more accurate and timely updates on listing status. I also think there should be more disclosure on square footage in the listing. I have noticed some houses dont seem to match up and come to find out they are counting a crawl space /foundation. **What problems is Zillow solving and how is that benefiting you?** Zillow is an easy tool that shows what properties are available in my area at any given time. Having used it for many years and living in different states, the service is consistent. I have confidence that any good properties worth looking into are captured and reflected by zillow. The search for housing is always relevant and zillow does a great job of reflecting the current status. It is also very user friendly and easy to navigate. ### 33. Ease of use and several great features to facilitate the decision making process. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle D. | CEO and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zillow?** How easy it is to use the interface and save favorites. I also like that you can see the ratings for schools. It has many features. Some which I don't even use, but nice to know they are there. **What do you dislike about Zillow?** Nothing. Very few times has the interface had a glitch, but this rarely happens. **What problems is Zillow solving and how is that benefiting you?** Determine where to locally go for business interaction (especially with schools). It's great to see the different pockets within a neighborhood. ### 34. Zillow is the most recognizable app in Real Estate **Rating:** 4.5/5.0 stars **Reviewed by:** Francine C. | Licensed Real Estate Agent - Elite Real Estate Solutions, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zillow?** Eveyrone can access it by both a desktop or mobile device **What do you dislike about Zillow?** Do not like it doesn't give the listing agent credit when someone looks at a property - it's for the "Advertised" agents. The quality of leads are poor. The quantity is good, but the quality of lead it poor because the consumers aren't told what they SHOULD be doing. **What problems is Zillow solving and how is that benefiting you?** Consumers are all used to it. Its the most recognized real estate app ### 35. Good tool, bad api **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Zillow?** The connection with "ready to transact" clients is awesome. **What do you dislike about Zillow?** The API is bad. The system is buggy on the calls. **What problems is Zillow solving and how is that benefiting you?** Generating leads and connecting our agents with people ready to transact. ### 36. Makes home searching very easy **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | club promoter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Zillow?** I like how easy it is to search for property that meets my criteria and the way results are sorted. The 3D tour is also an excellent feature. It's updated frequently. **What do you dislike about Zillow?** I wish there were a quick way to see properties I recently viewed on the map besides going to my saved menu. **What problems is Zillow solving and how is that benefiting you?** Access and visibility to properites that are recently listed for sale and rent. ### 37. Precise and User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Akhila C. | Salesforce Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Zillow?** Zillow App is very helpful in finding out the home spaces for rental and sale . It is easy to integrate or login and one can navigate through it without much efforts.It has many features to choose from and select accordingly to our needs. **What do you dislike about Zillow?** I have not come across anything which I dislike in my experience . **What problems is Zillow solving and how is that benefiting you?** I use Zillow for home search process ### 38. Fun, engaging and addictive site **Rating:** 4.5/5.0 stars **Reviewed by:** Gretchen C. | Assistant Director, Gift Processing and Data Management, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Zillow?** I like that Zillow is very user friendly. **What do you dislike about Zillow?** Housing estimates seem haphazard. I don't know what goes into their figures. **What problems is Zillow solving and how is that benefiting you?** Zillow allowed us to know what rent we could receive on our second property and also how much we could expect to sell it for when we were ready to sell. It's also been helpful for us in looking for a second property. ### 39. Zillow Review **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew L. | Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Zillow?** Zillow is an easy way to check house prices as well as comps for houses you are buying or selling. The site also lets you search for houses that are for sale by owner. **What do you dislike about Zillow?** It lets buyers think that the zestimate is the actual price their house could sell for. It will give them a false sense and most of the time the zestimate is not correct. **What problems is Zillow solving and how is that benefiting you?** As a realtor we always look at listings on zillow for potential buyers and for comps when selling a house. We take into account the neighborhood and also the houses that are FSBO ### 40. Using Zillow daily **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin L. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Zillow?** I like it is a good experience wheter you are using it in a web browser or in the mobile app. **What do you dislike about Zillow?** The only thing I could think of is using the map instead of the list view. **What problems is Zillow solving and how is that benefiting you?** When you are in the market to buy a house Zillow is a great place to go to get familiar with the housing market and to seee what is the inventory in the area you are looking for. ### 41. my ultimate guide for investment **Rating:** 4.5/5.0 stars **Reviewed by:** Serdar O. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zillow?** I think this is the application that does this job best. It leads many different applications. It offers simple and detailed solutions. **What do you dislike about Zillow?** It would be much better if it multiplies alternatives from different countries. it can also offer more investment foresight. **What problems is Zillow solving and how is that benefiting you?** market data are the most important criteria. it provides them well. in this way, I can make accurate pricing. ### 42. Prospect for Housing **Rating:** 3.5/5.0 stars **Reviewed by:** Denley R. | Product Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zillow?** I love the functionality of the app - being about to see homes for sale and rent in my neighborhood with the map is great. It is a super suer friendly app. **What do you dislike about Zillow?** The communications between sellers/renters/buyers/ **What problems is Zillow solving and how is that benefiting you?** Housing in my area and around the country. Being able to stay on top of prices and market trends. ### 43. Zillow is an Easy to Use Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Zillow?** Zillow has a great mobile app that does not compare to other brands. It's geo software makes looking for homes, comparing the value of my home, and assessing the value of a particular area very convenient. **What do you dislike about Zillow?** There are times where Zillow will not filter search functions correctly, but it is easy to fix. **What problems is Zillow solving and how is that benefiting you?** Zillow allows us to assess the value of homes in our area and evaluate the demographics in a particular region. When it comes to buying and selling homes, it is easy to use as a seller and consumer. ### 44. Using Zillow for home shopping **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Zillow?** It's easy to look up information about the houses that are available in an area for sale **What do you dislike about Zillow?** Sometimes the information about houses is not all that accurate **What problems is Zillow solving and how is that benefiting you?** I'd like to know what houses are available in my area for when I'm ready to move ### 45. Best apartment finding partner **Rating:** 4.5/5.0 stars **Reviewed by:** Sharath M. | Lead Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zillow?** Ease to find any real estate entity based on the address and give the visibility on the map along with prices. Best for finding apartment and homes for rent and sale. There are lot of filters like number of rooms or bathrooms, are available to fine tune the search and get most accurate information. **What do you dislike about Zillow?** Some time the estimated prices on the site are not in line with the current market price range. Their customer service can be better. **What problems is Zillow solving and how is that benefiting you?** Helps to find the right customer to buy the property. ### 46. Zillow is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Robert B. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Zillow?** Convenience, accuracy and scope of locations to be reviewed. **What do you dislike about Zillow?** Relies mostly on listings and tax records, which can be limiting **What problems is Zillow solving and how is that benefiting you?** Occasionally I need a general scope overview of the market, and Zillow provides that quickly and conveniently. It has access to anywhere in the US which makes it even better. ### 47. Zilow Review **Rating:** 5.0/5.0 stars **Reviewed by:** Julie B. | Asset Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Zillow?** Zillow is a great platform to view houses. The website and app are very user friendly. It is easy to filter different settings and requirements in your home search. **What do you dislike about Zillow?** There is nothing I don't like about Zillow. **What problems is Zillow solving and how is that benefiting you?** Great to solve solution of outreach and another source of viewing homes. ### 48. The easiest way to stay on top of real estate trends **Rating:** 5.0/5.0 stars **Reviewed by:** Shahela A. | Enterprise Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zillow?** The way I can narrow down exactly the type of home I'm looking for **What do you dislike about Zillow?** Sometimes Zillow doesn't catch certain features or doesn't have full home history **What problems is Zillow solving and how is that benefiting you?** Zillow helps me list and research homes with a few simple clicks. The user interface is very intuitive and the set-up takes seconds. ### 49. Zillow does not help realtors **Rating:** 3.0/5.0 stars **Reviewed by:** Kathryn L. | Sales, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Zillow?** It is easy for the consumer to use but it misleads them with out of date information **What do you dislike about Zillow?** It misleads the consumer. Many of my Zillow leads were under the impression that Zillow pays the buyers agents to show houses. I have worked with young consumers who worked with other agents that they found through Zillow and all of them thought it didn't matter how many agents they worked with because they thought Zillow paid us for our time. **What problems is Zillow solving and how is that benefiting you?** I don't see them solving agents' problems. ### 50. "ZILLOW: Your key to home bliss-seamless buying and renting experience!" **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn K. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2023 **What do you like best about Zillow?** it's user-friendly interface, comprehensive property listings, and helpful tools for both buying and renting homes, great customer support. **What do you dislike about Zillow?** somedtimes not very often they have outdated or inaccurate information. **What problems is Zillow solving and how is that benefiting you?** zillow is helping me find a affordable home to rent in the area i have chosen ## Zillow Discussions - [How do you compare Trulia to Zillow? 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