ResMan Reviews & Product Details

Is easy to use, most of the time is not neccesary to look a tutorial about how to use, also you can easily find the invoices in the portal. The good thing about Resman is the fast answer from the support and that you can get reports with the general accounting for property, one or more properties or you can use the GL number to get it. Review collected by and hosted on G2.com.

Sometimes get slow or doesnt work correctly, you have to wait a long time to save the changes. There is other error about the balances because sometimes resman delete them and if someone else want to check the balance is in 0. Some weeks ago we have an error with the properties, when you tried to change to a different property Resman returned the page to an especific property, if you dont realized about it, you enter transactions wrongly. Review collected by and hosted on G2.com.

It is very user friendly and the reports provided are very detailed. The links are easy to help collegues understand invoices faster. The charts it provides help keep track of late payments and our company can take clear desitions for future plans. When there is an outage they inform users and have fixed them in under 24hrs. It has kept my team communicated during this Corona virus crisis. We´ve been able to keep working form home. Our business is in order and we can continue having the organization up and running. Review collected by and hosted on G2.com.

Lately it´s become slow and buffers too much. Sometimes our other users don´t upload the format necessary and we cannot see the files attached without downloading them. The new invoice format that keeps all the windows open for change instead of having to unapprove the invoice has caused confusions by finger errors. When the residents conversations keep popping up as text bubbles, but you can disable them. Just that every now and then they pop back up. Review collected by and hosted on G2.com.

The most enjoyable feature of ResMan is their customer service. The software is very user friendly and the staff is always able to figure out errors in a timely matter. Articles are provided for further instructions on how to solve something on your own. They also provide a very helpful customer service chat room that has great people working on fixing your issues and answering any questions your have about the software. Review collected by and hosted on G2.com.

ResMan could improve the software maintenance. Sometime the system takes too long to refresh but it doesn't happen very often. Besides that, everything is actually great! Review collected by and hosted on G2.com.

To start, I would have to say that I LOVE the easy, user-friendly navigation. Many of the options and system displays are very easy to work through. I am a huge fan of the texting option through Res Man and the customization/integration services. Review collected by and hosted on G2.com.

I do dislike some of the quirky features that happen when you have a renewal. Many of our team members often click the begin lease button, force placing a renewal because it misleads them. Also, it would be helpful to mass edit a ledger. For example, a property with a daily late fee that may have been assessed on accident takes a huge amount of time to individually reverse each transaction. Review collected by and hosted on G2.com.

What I like best about Resman is that you have everything in the same place. You can create different reports based on your needs and also use reports that already exist without having to do extra work. I also like that you can upload files. This helps have more control and not losing any documents. It also helps that everyone in the company has access to it so everyone has the same information. Also, I like that you can use a chat inside resman. Lastly, the boardroom section really helps to have an overall look at the property or whatever you are using Resman for. Review collected by and hosted on G2.com.

I do not like when for some reason it gets really slow and you can´t upload documents or load some reports. Also, there have been technical issues with the server that affect the performance and make using Resman a little bit tedious. But I think this does not happen often so overall there are not many things I do not like about Resman. I would like to suggest an improvement in the reports sections. It is quite difficult to create custom reports, it would be helpful if it is more friendly or if you can have chat assitance with someone worling on resman. Review collected by and hosted on G2.com.

IS REALLY EASY TO USE, YOU HAVE EVERYTHING IN 2 CLICKS

IS FRIENDLY AND IT DOESNT HAVE TOO MANY COLORS SO YOU DONT GET LOST IN ALL THE COLORS AND LETTERS Review collected by and hosted on G2.com.

AT THE BEGGING OF THE MONTH IS KIND OF SLOW DUE TO THE AMOUNT OF PEOPLE USING IT

ALSO WHEN YOU CONTACT CUSTOMER SERVICE SOMETIMES IT TAKES TOO LONG TO SOLVER YOUR ISSUE Review collected by and hosted on G2.com.

It is very user friendly, easy to access via computer or phone, and makes a work day very productive. Review collected by and hosted on G2.com.

Sometimes it is slow around the 1st of the month. Review collected by and hosted on G2.com.

ResMan is easy to navigate, and all of the links are clearly labeled. All of the choices for the many reports you can run are great. Review collected by and hosted on G2.com.

Transfers could be easier, and right now we are unable to accept online applications because everything isn't linked yet to our lease and application software. I have used Yardi, Onesite, and Rent manager at past properties, and so far my favorite has been Onesite. Review collected by and hosted on G2.com.

ResMan is very helpful! It keeps records of all information and very easy to access. My favorite is the board room, using the board room you can see everything about your property from one page. Review collected by and hosted on G2.com.

The only thing I dislike is not having access to editing everything I need to. That is limited because of my job title. Review collected by and hosted on G2.com.

Compared to all other platforms Resman has the simplest onboarding processes and is so easy for all levels to use. It is amazing!!! Review collected by and hosted on G2.com.

Nothing, I have had no issues using Resman or training staff. Review collected by and hosted on G2.com.

this software is the Bomb, it easy to navigate , print out report and you can do anything just with a few click's you do most of you job in this software i love it . Review collected by and hosted on G2.com.

No way to put a person in a MONTH TO Month List, or probably i don't know how to do that . Review collected by and hosted on G2.com.

Resman has an elegance to it that brings forth a sense of ease and bliss when using it. I have honestly used everything from OneSite, to Yardi, and now Resman, and every time I would choose Resman. Its easy to navigate, easy to use in general, and has a very beautiful UI. Review collected by and hosted on G2.com.

I wish there were more ways to open up multiple tabs for each section of the main tabs rather than just boardroom. It would just make it easier to open up another tab of the main sites and navigate even faster. Review collected by and hosted on G2.com.

ResMan is the absolute best! We use is daily at our property. I was very hesitant to use, just for the simple fact I am not tech savvy at all. The moment I learn it was super simple!!! It honestly is easy to navigate and easy to comprehend. Review collected by and hosted on G2.com.

ResMan, is hard not to like honestly. Everything about it is AMAZING! Review collected by and hosted on G2.com.

The simplicity. You can figure things out on your own or you can ask support, the help information and videos are great! Review collected by and hosted on G2.com.

Not necessarily a dislike, I have a hard time uploading my three days. Review collected by and hosted on G2.com.

ResMan is very user friendly and doesn't require a lot of classes to get the basics down. Review collected by and hosted on G2.com.

I really haven't found anything yet about ResMan that I dislike. Review collected by and hosted on G2.com.

It is amazing how quick and easy everything is to access. All the information I need on the go, while servicing all my Residents' requests. Review collected by and hosted on G2.com.

I have yet to discovery anything I dislike about Resman Review collected by and hosted on G2.com.

I love the ResMan is so easy to use and the functions are simple and easy to understand. Review collected by and hosted on G2.com.

Wish there was an app!! :) and that on the boardroom screen the info was already up instead of having to clck on the arrows. I put all of that on there to see all of that when I open it up. Review collected by and hosted on G2.com.

I love that ResMan is so easy to use. Within working in it for just a few minutes it is easy to navigate around. Review collected by and hosted on G2.com.

The one downside to Resman that I've had is that it has difficulties syncing correct information with On-Site - this is frustrating as prospects are sometimes double and triple entered in the system. Review collected by and hosted on G2.com.

Coming from using onesite I definitely appreciate being able to get all my tasks done without having to login to different platforms. Review collected by and hosted on G2.com.

Unfortunately the software is not mobile friendly which makes it difficult for a user like myself that travels for training/property take-overs. Review collected by and hosted on G2.com.

I love it that like an onion, every time I peal back a layer, there's something else under there that I can do! Review collected by and hosted on G2.com.

I get great help when I call, but your response to emails is the worste Review collected by and hosted on G2.com.

User friendly interface! Not too many issues or loading times. Much better than Yardi will probably ever be but there is no need to integrate other traffic sources into resman. It does it easily enough by itself and products like Knock make it so much more difficult. Review collected by and hosted on G2.com.

I absolutley hate integrating software like aptexx, paylease, or knock. to me it just makes the whole experience much more difficult because when one item starts messing up you have to reach out to 2 different support teams to try and figure out what is going on and honestly it gets exhausting when it is happening quite often. Then when you switch integration software's its like lets stop business for an entire because we are trying to figure out how to make this software work four our needs.. Review collected by and hosted on G2.com.

I like how user friendly the application are for anyone - You can make no mistakes that cannot be revered. ANd I love how responsive and helpful the IT people are. They also alert us as a company if there is a problem that they are working to resolve. Review collected by and hosted on G2.com.

I think a little more customization on some reports might help - i really liked the little lizard and they took him away. On screen chat would be a huge help. Review collected by and hosted on G2.com.

The simplicity of Resman helps it’s users to learn quickly and efficiently. Review collected by and hosted on G2.com.

Nothing comes to mind when trying to find out flaws with Resman Review collected by and hosted on G2.com.

We love how seamless the processes are and the reporting tools are amazing. The support staff is also EXTREMELY helpful! Review collected by and hosted on G2.com.

It definitely is made for conventional properties so for our student properties it is a bit trickier. Review collected by and hosted on G2.com.

Integration with different softwares such as On-Site. Review collected by and hosted on G2.com.

Limitation on reports where we can set the parameters to generate a report. Review collected by and hosted on G2.com.