ResMan Reviews & Product Details

I like the fact that there are many integration partners with ResMan, which makes my workday pretty seamless. It allows me to save time by linking the things I need to do the job together, cutting down on additional logins and data entry. The user experience was a lot better in the demo compared to what we had before. The initial setup was extremely easy. Review collected by and hosted on G2.com.

The interface with Plaid is an issue since I'm unable to connect my Chase bank accounts, though I can connect other banks with ResMan. Review collected by and hosted on G2.com.

I like the variety and detail of reports that are available with ResMan. These reports give us insight into how our property is functioning, allowing us to pinpoint costs and help reduce them where we're not spending money appropriately. We can also identify compliance issues and get ahead of things before inspections like a MR or maintenance tasks like an Inspire. Review collected by and hosted on G2.com.

We're having difficulty with using ResMan for PRAC properties. The ResMan Budgets Pro feature works really well for conventional and tax credit properties. For some of the affordable properties, it's not formatted correctly. It definitely took a pretty long time with transitioning. We had to scan and digitize everything. We had to train our staff. And we actually had a dedicated, in-house staff member that was implementing the change for about a year and a half. It took probably three years for our company to become reasonably proficient. Review collected by and hosted on G2.com.

ResMan has been very helpful for our property, especially because it is well designed for Section 8 management. The system is very detailed, particularly when it comes to resident information, which makes daily work more accurate and organized. I have previously worked with OneSite and Entrata, and compared to those, ResMan currently meets our needs better. At this stage, it feels like a stronger fit for how we operate and supports our work more effectively. Review collected by and hosted on G2.com.

There are not many things I dislike about ResMan, but there is room for growth. One area that could be improved is the waiting list functionality. For example, when managing a parking waitlist, it is difficult to adjust the order fairly when someone needs to be moved up. Even if a person receives a spot earlier, the list numbering does not automatically update for the remaining residents. This makes it harder to clearly reflect the true order of the waiting list and can cause confusion when tracking positions. Review collected by and hosted on G2.com.

Software is very user friendly and is very easy to learn. They have a great support center where you can look up walkthroughs and videos of how to operate within the system, from operations to accounting. The recent updates to the bulk renewal process has made it easier to manage and track pending renewals as well. Review collected by and hosted on G2.com.

We are waiting on a new reporting feature to be added for editing existing reports, but it hasn't been introduced yet and it's a feature we are anxious to use. Review collected by and hosted on G2.com.

I like that ResMan allows me to be flexible with my work. It has very detailed profiles for residents and options for them to sign into a portal. It's good for accounting and managing work orders. There are many reports available that help me track work orders and improve the life experience for residents in my building. I appreciate its user-friendly and logical workflow. It's better than the outdated software we used before and has a lot more features to offer. Review collected by and hosted on G2.com.

I find it frustrating that ResMan doesn't let me create one work order for multiple units, which means I have to individually create work orders for each unit, and that takes a lot of time. I'd recommend adding an option to handle multiple units in one go. Also, when opening a resident's profile, there are too many little blue tabs. It would be nice if I could hide unnecessary ones like you can in Excel; each building is different, and not all options are needed for every situation. Lastly, while transitioning from our old software, I noticed some issues with data transfer, like missed or incorrect information on resident details, but it's manageable and fixable. Review collected by and hosted on G2.com.

I like ResMan's well-documented APIs, which are very helpful for integrating our property management products. These APIs allow us to pull data from ResMan and push data to it easily without errors. ResMan is also proactive to requests, which helps our property teams serve residents and applicants better. Review collected by and hosted on G2.com.

If they can support webhooks or some server-side push mechanism to their APIs, that could help us a lot. Currently, we need to call the APIs at set intervals for checking any change to data, but webhooks can help us to call API only when the data is changed. Review collected by and hosted on G2.com.

I like that you can get anywhere in ResMan with just three clicks. Review collected by and hosted on G2.com.

I find the forms in ResMan a bit problematic since the custom fields feel outdated. Another issue is the long wait time for compliance additions into the system. The initial setup was not good; there was no help, and the team lacked context on our state-specific rules. I also don't like that all compliance settings are labeled as 'tax credit' when not all projects involve that funding. Plus, it's inconvenient that there is no mobile app. Review collected by and hosted on G2.com.

I like that ResMan is pretty user-friendly. It's simple, and I haven't encountered a lot of bugs that would shut me out of the system. It's great that I can use it mainly for purchase orders, as well as work orders. The platform seems pretty cut and dry, which I find nice. Also, the initial setup was part of my onboarding process, and it was pretty seamless and easy. Review collected by and hosted on G2.com.

I kinda struggle with is, like, the make ready board sometimes. Sometimes the drop down doesn't give you, like, people work for it, you have to put it in a certain way, and it makes it a little bit tricky for me to do that. I think it might just be I might need to be, like, trained on it. I'm not sure if it's an actual issue with the website. Review collected by and hosted on G2.com.

I like that ResMan is very user-friendly and easy to navigate. It efficiently takes care of our business needs. I'm always able to find what I'm looking for, and if I'm unsure, there's interactive help available with live chat to assist. The onboarding process, though it took a little time, was quicker than moving to other software, and the team was very helpful. Review collected by and hosted on G2.com.

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As a traveling trainer, Resman makes accessing multiple properties across the state super simple.

Also, being able to access each section of Resman multiple ways allows new employees to get comfortable with the software, everyone learns and uses programs differently. Review collected by and hosted on G2.com.

I miss the old format. It was so colorful and cheerful Review collected by and hosted on G2.com.