ResMan Reviews & Product Details

ResMan has been very helpful for our property, especially because it is well designed for Section 8 management. The system is very detailed, particularly when it comes to resident information, which makes daily work more accurate and organized. I have previously worked with OneSite and Entrata, and compared to those, ResMan currently meets our needs better. At this stage, it feels like a stronger fit for how we operate and supports our work more effectively. Review collected by and hosted on G2.com.

There are not many things I dislike about ResMan, but there is room for growth. One area that could be improved is the waiting list functionality. For example, when managing a parking waitlist, it is difficult to adjust the order fairly when someone needs to be moved up. Even if a person receives a spot earlier, the list numbering does not automatically update for the remaining residents. This makes it harder to clearly reflect the true order of the waiting list and can cause confusion when tracking positions. Review collected by and hosted on G2.com.

I like that ResMan allows me to be flexible with my work. It has very detailed profiles for residents and options for them to sign into a portal. It's good for accounting and managing work orders. There are many reports available that help me track work orders and improve the life experience for residents in my building. I appreciate its user-friendly and logical workflow. It's better than the outdated software we used before and has a lot more features to offer. Review collected by and hosted on G2.com.

I find it frustrating that ResMan doesn't let me create one work order for multiple units, which means I have to individually create work orders for each unit, and that takes a lot of time. I'd recommend adding an option to handle multiple units in one go. Also, when opening a resident's profile, there are too many little blue tabs. It would be nice if I could hide unnecessary ones like you can in Excel; each building is different, and not all options are needed for every situation. Lastly, while transitioning from our old software, I noticed some issues with data transfer, like missed or incorrect information on resident details, but it's manageable and fixable. Review collected by and hosted on G2.com.

I like that ResMan is pretty user-friendly. It's simple, and I haven't encountered a lot of bugs that would shut me out of the system. It's great that I can use it mainly for purchase orders, as well as work orders. The platform seems pretty cut and dry, which I find nice. Also, the initial setup was part of my onboarding process, and it was pretty seamless and easy. Review collected by and hosted on G2.com.

I kinda struggle with is, like, the make ready board sometimes. Sometimes the drop down doesn't give you, like, people work for it, you have to put it in a certain way, and it makes it a little bit tricky for me to do that. I think it might just be I might need to be, like, trained on it. I'm not sure if it's an actual issue with the website. Review collected by and hosted on G2.com.

I use ResMan to upload work orders, invoices, and pictures, and it really facilitates tracking every single work order. I like how ResMan allows me to jump from work orders to tenant profiles, and the ability to put notes and keep track day by day of all work orders is great. It's valuable because it makes tracking everything simple. Review collected by and hosted on G2.com.

I don't like the reports in ResMan. When I have to export reports, the way of seeing them is not that simple. I have to export it to Excel and clean it with Power Query because the raw report from ResMan is not a good experience to see. Review collected by and hosted on G2.com.

I really like that ResMan is easy to use and navigate. It's great for posting, sending out messages to residents, and chatting with them. When I need to discuss a payment or charges, it makes it easy for both us and the resident to view their ledger and understand what we're trying to do. Review collected by and hosted on G2.com.

The outgoing bulk messages are shortened compared to the emails. Review collected by and hosted on G2.com.

I love how user-friendly ResMan is …the interface is user-friendly for non-technical users… love the one platform for all aspects of property management. Review collected by and hosted on G2.com.

I wanted to share some feedback regarding the new software layout. Unfortunately, I am not pleased with the updated design. The new layout feels less user-friendly and has made it more difficult to navigate and complete daily tasks efficiently.

I would appreciate it if you could pass this feedback along to the appropriate team for review. Thank you for your time and support.

Best regards, Review collected by and hosted on G2.com.

I like that with ResMan, if you make a mistake, you can correct and fix it right away. The resident portal offers easy access, and I find it user-friendly, making it simple to explain its features to residents. I also appreciate how there are no problems accessing and navigating the platform; everything functions simply and smoothly. The initial setup was very smooth, which is a big plus. Review collected by and hosted on G2.com.

I think the time frame of service tickets' turnaround could be improved. There should be a special call center for service tickets. Review collected by and hosted on G2.com.

I like the ease of access to ResMan. The app moves smoothly, and everything is in its own category, making it easy to navigate through the app. The initial setup was pretty simple; I just provided my work email address, and they set up my account. Review collected by and hosted on G2.com.

Just finding the work orders is under its own category under property. I feel like work orders should be in its own category. Review collected by and hosted on G2.com.

I find ResMan very user-friendly. I appreciate having all the information I need to take care of prospects, applicants, or residents properly. The availability and property tabs are my favorite because they allow me to locate current residents, new prospects, and applicants easily. I can also find any notes from team members and more. Review collected by and hosted on G2.com.

I wish that ResMan and Elise communicated together. Once you follow up with a prospect on Elise, ResMan does not have a record of it. It would be nice for us to see communication from Elise in ResMan. Review collected by and hosted on G2.com.

The app is very user-friendly and easy to use. However, I'm not a big fan of the new update; I found the previous version to be much better. Review collected by and hosted on G2.com.

The new update feels less user-friendly. Managing collections has become more complicated, and handling deposit accounting can be tricky. Review collected by and hosted on G2.com.