SOCi Reviews & Product Details

I really love how easy the scheduling system is to use. The AI functions are helpful, and the overall layout feels clean and intuitive. The ease of posting to Instagram, Facebook and Google all at once is super helpful. The system is fast and easy to use. Review collected by and hosted on G2.com.

One thing I don’t like about SOCi is that my login still seems to be tied to a former account. Because of that, every time I sign in I have to navigate out of the old account first just to reach my current account. Review collected by and hosted on G2.com.

What I like best about SOCi is being able to manage our restaurant’s social media in one place. Scheduling posts across multiple platforms saves time and helps us stay consistent. Having customer reviews in the same dashboard also makes it easier to monitor feedback and respond promptly. Review collected by and hosted on G2.com.

I’d like the scheduling and publishing tools to be more intuitive, with clearer status updates when a post fails to publish. More flexibility to tailor content for each platform would also make managing our restaurant’s social media easier. Review collected by and hosted on G2.com.

I really like SOCi's customer service. If there's a problem, the SOCi team is super responsive and really tries to help in any way they can. I also find the scheduling system nice, and even when I've run into some issues with publishing, the SOCi team has helped me troubleshoot effectively. Additionally, I appreciate SOCi's ability to post across multiple locations, which is essential for my needs. Review collected by and hosted on G2.com.

I find the current Planning Content Calendar system a bit confusing and not as polished as I'd like. It would be great to have a more user-friendly sandbox feature for brainstorming, something that's more intuitive and refined to help with planning content. Review collected by and hosted on G2.com.

Ease of use being able to schedule posts through all social media accounts, respond to reviews through Google and Yelp, and view traffic to social sites Review collected by and hosted on G2.com.

Overall UI and layout can be confusing to navigate at times. Connecting accounts can be tedious, rescheduling posts can take time, and no ability reformat or recenter pictures that are not the exact aspect ratio needed. Review collected by and hosted on G2.com.

What I like most about soci is able to easily communicate with our team and access to all social platforms on Soci. When I was first introduced to Soci the customer support was amazing and I was provided with easy to follow how to lessons. Every day I am able to communicate,collaborate, and plan ahead what to post on our community social media. Soci is very user friendly and allows me to upload my projects from any platform. I have more time to complete my daily tasks throughout the week. Thank you Soci! Review collected by and hosted on G2.com.

I genuinely like SOCI, but if I have to give an example of what I dislike, it would be the Instagram post as story option. I want to post on Instagram as a story and post, but as of now it is one or the other. Also add the post as story option to Facebook. It would be nice if post as story option was available like the "is this post a competition" option is. Review collected by and hosted on G2.com.

Planning and scheduling my posts, and being able to see engagement across all my social media in one place, has been really helpful. I also like having a library where I can save and choose my posts, so I can plan well ahead. Overall, it helps me manage my time better and spend less time on social media. Review collected by and hosted on G2.com.

I don't find any downside in using SOCi, I am not very creative and would like more help in creating posts. Review collected by and hosted on G2.com.

Soci is very useful for the platforms it supports. It is easy to review the schedule of posts made by yourself and other teams, but to also add your own without overcrowding individual days or events. The interface is simple and its easy to create posts across multiple networks. Review collected by and hosted on G2.com.

It does not support Bluesky and newer social media platforms. I also wish it supported email marketing platforms so I can coordinate and stage campaigns in a more unified way. Review collected by and hosted on G2.com.

I find SOCi easy to navigate, and it kind of prompts and gives me ideas to enhance my posts, like by leaving the first comment and boosting to make it a fundraiser. It's very user-friendly and easy to understand, even for people who might not be tech-savvy. I also like that it provides our higher-ups the opportunity to overview our product, ensuring our posts are concise with company standards. Plus, they can see what we're posting from a corporate level. The initial setup was extremely easy. Review collected by and hosted on G2.com.

Nothing, I enjoy using it for my business Review collected by and hosted on G2.com.

Getting everything setup and onboarded to SOCi was easy and a very seamless process.

Being able to schedule my posts out across all connected platforms and having the ability to customize each platform individually. It is all user friendly and I really like being able to see the calendar view.

Everything has been posted accurately and efficiently up to this point. I haven't used much of the AI/Intelligence piece of it yet, but hope to do more of that with the captions of my posts. Review collected by and hosted on G2.com.

I have not experienced any downsides with using SOCi yet. Review collected by and hosted on G2.com.

I find SOCi's scheduling feature really useful. It's simple to use and easy to understand, which is great for planning social media content for my retail store on Facebook and Instagram. I also like that I can select multiple accounts at once and customize the posts, allowing me to even add a first comment to be scheduled along with the post. This level of customization helps me manage content more efficiently. Review collected by and hosted on G2.com.

I wish there were prompts or something that shows what's trending. Maybe there is, but I haven't discovered it yet. Also, when looking at the calendar, it would be nice if it could suggest the best times to post content. Another thing is that I use Canva for image editing, but I wish SOCi could auto format images for Instagram and Facebook, so you can have different sizes for each platform. Review collected by and hosted on G2.com.