Toast Reviews & Product Details

What I like best about Toast POS is its restaurant-specific all-in-one platform. It’s built purpose-fully for front-of-house and back-of-house operations—so you can take orders, process payments (including tap & contactless), manage online and in-restaurant flows, update the menu in real time, and track data from one unified system. Review collected by and hosted on G2.com.

It is highly dependent on internet connectivity and proprietary hardware. If your Wi-Fi or network goes down, or if you’re in a remote location (like a villa café in the misty mountains), operations might be hindered. Review collected by and hosted on G2.com.

Everything is much easier. You use Toast just like using any tablet. Processing credit card transactions is easy. Resolving payment-related issues is easy. At the same time, it’s extremely simple and user-friendly. In addition, the reporting system is amazing. You can view your reports in detail from every different perspective you want. And all in a very simple way. And just from your phone Review collected by and hosted on G2.com.

I think the biggest problem is the connection issue. Unfortunately, since you use it while moving around, the connection can easily drop. And when this happens, the contact with the kitchen also gets cut off, and if you don’t notice it, this connection problem can create very serious issues at the restaurant. I think this needs to be fixed Review collected by and hosted on G2.com.

what i like about toast is it just makes all of our marketing easy. i can run promos, loyalty program, see what’s working...all in one place. saves time, gets results. Review collected by and hosted on G2.com.

probably the email builder as its kinda clunky and limited. not a ton of design flexibility and feels basic compared to real marketing tools. gets the job done but not great if you wanna get creative Review collected by and hosted on G2.com.

Toast is great for reporting and getting you business metrics quickly and efficiently. Building out your menus and programming everything is easy. They integrate in with various other RMSs which is great. The customer support lines are never too busy and they usually are friendly and outgoing when you have to call them. Review collected by and hosted on G2.com.

Toast hardware is terrible. We are always having issues with specifically our S1 handhelds. Sent at least 5-6 back on warranty replacement however now that we have just passed a year and I have 3 handhelds that have stopped working properly and they are just outside of the warranty period. It screams of planned obsolesce. Review collected by and hosted on G2.com.

I use the Toast app to take orders, process payments, and manage daily operations efficiently. It helps speed up service, reduce errors, and keep everything organized from table side ordering to tracking sales. It’s easy to use and makes the whole restaurant run smoother. Review collected by and hosted on G2.com.

One downside of Toast is that it can lag or freeze during busy times, which slows things down. Also, some updates or features aren’t always intuitive, so it can take time to learn or adjust. If the internet goes down, certain functions don’t work well unless there’s a backup. Review collected by and hosted on G2.com.

Toast is a very user-friendly POS System. They make it easy for business owners to get setup and get all of their technology connected and working seamlessly. They integrate with a lot of other technology which helps mitigate manual data entry. Review collected by and hosted on G2.com.

The one thing I wish Toast would do better, is consider how the information from the POS will flow to accounting systems. A lot of the time features are released that favor the operations side of the business but leave accounting having to do a lot of extra work in order to get information recorded correctly. I'd love to be part of a user panel to help Toast make informed decisions that benefit the business as a whole. Review collected by and hosted on G2.com.

It's easy to use, I can find everything I need quickly Review collected by and hosted on G2.com.

It could be easier to find overtime reports Review collected by and hosted on G2.com.

Toast makes handling business tasks a breeze with its simple setup and smooth payment processing. It keeps things running efficiently while offering real-time insights and easy-to-customize workflows, so you can focus on what matters most. Review collected by and hosted on G2.com.

Toast is great for streamlining payments and business tasks, but it can be tricky to set up. Some features are pricey, and customer support could be faster. Still, it’s a solid option for smooth operations. Review collected by and hosted on G2.com.

Toast is exactly what the food and tech industry needs. While doing some training for a restaurant I briefly worked for, I was able to easily navigate through the many menu options the restaurant offered. Even those who work remote was able to see the entire menu from start to finish. Review collected by and hosted on G2.com.

Speaking of remote, the remote staff could improve on their service as there were instances where I had to reach out to them regarding questions about the menu and they couldn’t answer the questions. Review collected by and hosted on G2.com.

It’s very easy to use, both the software and hardware are reliable, and it helps us work faster and more efficiently. Review collected by and hosted on G2.com.

There’s not much to dislike, but sometimes the reporting could be more customizable or detailed. Review collected by and hosted on G2.com.