# Best SMS Marketing Software - Page 3 *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* SMS marketing software, also known as business text messaging software, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way engagement to drive brand loyalty and customer interaction. ### Core Capabilities of SMS Marketing Software To qualify for inclusion in the SMS Marketing category, a product must: - Reach mobile users via SMS messaging - Provide an opt-in opportunity for new subscribers - Track interaction data related to each SMS campaign - Provide analytics or insights into SMS marketing efforts ### Common Use Cases for SMS Marketing Software - Sending promotional messages, discounts, and limited-time offers to drive immediate customer action. - Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates. - Delivering personalized reminders for appointments, reservations, renewals, or order pickups. - Supporting two-way customer communication for inquiries, feedback collection, and service interactions. - Sending transactional alerts such as order confirmations, shipping updates, and payment notifications. - Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging. - Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights. - Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach. - Re-engaging inactive customers through personalized follow-up messages or win-back campaigns. ### How SMS Marketing Software Differs from Other Tools SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within broader platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider [push notification software](https://www.g2.com/categories/push-notification) or [mobile marketing software](https://www.g2.com/categories/mobile-marketing). ### Insights from G2 on SMS Marketing Software Based on category trends on G2, the value of fast, high-engagement communication, the ease of sending bulk messages, and the impact of two-way texting for sales and customer service interactions. ## How Many SMS Marketing Software Products Does G2 Track? **Total Products under this Category:** 566 ### Category Stats (May 2026) - **Average Rating**: 4.49/5 - **New Reviews This Quarter**: 469 - **Buyer Segments**: Small-Business 57% │ Mid-Market 32% │ Enterprise 12% - **Top Trending Product**: Burst SMS (+0.096) *Last updated: May 18, 2026* ## How Does G2 Rank SMS Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 92,200+ Authentic Reviews - 566+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top SMS Marketing Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Attentive](https://www.g2.com/products/attentive/reviews) | 4.5/5.0 (1,375 reviews) | Ecommerce SMS retention campaigns | "[User-Friendly with Exceptional Support](https://www.g2.com/survey_responses/attentive-review-10981103)" | | 2 | [Insider One](https://www.g2.com/products/insider-one/reviews) | 4.8/5.0 (1,338 reviews) | Omnichannel journey orchestration | "—" | | 3 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (3,938 reviews) | Review-driven customer texting | "[User-Friendly Platform + Top-Notch Support Team!](https://www.g2.com/survey_responses/birdeye-review-10657558)" | | 4 | [Podium](https://www.g2.com/products/podium/reviews) | 4.6/5.0 (2,012 reviews) | Local business text-first communication | "[Fees less like a review collection tool and more like a digital front desk](https://www.g2.com/survey_responses/podium-review-12877946)" | | 5 | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5.0 (623 reviews) | Agency CRM and SMS automation | "[Outstanding C ***** 5 stars for Mari Aguilar. she needs a raise I will be sending her boss an email](https://www.g2.com/survey_responses/highlevel-review-12853292)" | | 6 | [SlickText](https://www.g2.com/products/slicktext/reviews) | 4.8/5.0 (1,828 reviews) | Simple SMS campaign setup | "[Easy and affordable](https://www.g2.com/survey_responses/slicktext-review-12775763)" | | 7 | [Textedly](https://www.g2.com/products/textedly/reviews) | 4.6/5.0 (1,330 reviews) | Bulk texting for periodic outreach | "[Efficient Mass Communication with Room for Improvement](https://www.g2.com/survey_responses/textedly-review-9740578)" | | 8 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.6/5.0 (1,305 reviews) | Ecommerce email and SMS segmentation | "[Klaviyo Delivers Strong ROI with Seamless Integrations and Powerful Automation](https://www.g2.com/survey_responses/klaviyo-review-12634864)" | | 9 | [Braze](https://www.g2.com/products/braze/reviews) | 4.5/5.0 (1,657 reviews) | Personalized customer engagement at scale | "[Engage your users with an higher level AI-native orchestration tool](https://www.g2.com/survey_responses/braze-review-5272290)" | | 10 | [Close](https://www.g2.com/products/close/reviews) | 4.7/5.0 (2,022 reviews) | Sales outreach with SMS and calling | "[Efficient CRM with Easy Setup and Strong Follow-Up Tools](https://www.g2.com/survey_responses/close-review-11140783)" | ## Which SMS Marketing Software Is Best for Your Use Case? - **Leader:** [Attentive](https://www.g2.com/products/attentive/reviews) - **Highest Performer:** [Privy](https://www.g2.com/products/privy/reviews) - **Easiest to Use:** [Close](https://www.g2.com/products/close/reviews) - **Top Trending:** [HighLevel](https://www.g2.com/products/highlevel/reviews) - **Best Free Software:** [SlickText](https://www.g2.com/products/slicktext/reviews) ## Which Type of SMS Marketing Software Tools Are You Looking For? - [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) *(current)* - [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) - [Email Marketing Software](https://www.g2.com/categories/email-marketing) - [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) - [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) - [Push Notification Software](https://www.g2.com/categories/push-notification) - [Personalization Software](https://www.g2.com/categories/personalization) - [Email Template Builder Software](https://www.g2.com/categories/email-template-builder) --- **Sponsored** ### Omnisend Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best way possible. Offering the powerful features of an advanced marketing tool, but without the steep learning curve, Omnisend delivers an exceptional user experience for experts and rookies alike. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with the most popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly. It doesn’t matter if you’re just starting your business or already have a big operation — Omnisend grows with you, offering tools to help you engage your audience, improve retention, and drive consistent sales. Try out Omnisend and see for yourself how boring and adventureless (in the best way possible) your email marketing can be. - Send newsletters and targeted campaigns Create beautiful, shoppable emails using our intuitive drag-and-drop email builder and a variety of ready-made email templates. Add coupon codes, automatically pick & insert products and automatically resend campaigns to the non-openers — all without any tedious manual work! - Drive sales on autopilot with ecommerce automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails and more. Get pre-built, revenue-generating automations running in minutes or build your custom workflows using our no-code, drag-and-drop Automations Editor. - Improve your targeting with unlimited segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers or those that need to be reengaged and personalize your messaging. - Combine email with SMS and more channels Add SMS and push notifications right next to your emails using the same platform and provide a consistent, omnichannel customer experience. Save time and costs — there’s no need to pay for separate email, SMS, and push apps anymore! - Build your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. - Automate content, personalization & targeting with AI Generate on-brand email copy, subject lines, and preheaders in seconds. Personalize messages based on behavior, recommend products automatically, and build smart segments using AI-powered tools like churn prediction, RFM analysis, and high-value customer detection – all without manual effort. - 24/7 support We give you stellar support and helpful advice anytime you need it. We’re available 24/7. Start using Omnisend for free, upgrade anytime! Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/ [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1781&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3644&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%3Fsource%3Dsearch&secure%5Btoken%5D=ea229e5ef0b83458fe96849161c9a014900993e5b74036588deac88b17849517&secure%5Burl%5D=https%3A%2F%2Fwww.omnisend.com%2Ffeatures&secure%5Burl_type%5D=paid_promos) --- ## Buyer Guide: Key Questions for Choosing SMS Marketing Software Software ### What does SMS marketing Software do? When I explain SMS marketing software, I frame it as a system that helps businesses manage text-based customer communication from campaign creation to measurement. These platforms bring bulk messaging, segmentation, automated journeys, two-way conversations, reminders, subscriber management, and CRM or email connections into one workflow. Instead of relying on one-off texts or disconnected outreach tools, teams can reach customers faster, manage conversations more clearly, and track how SMS campaigns perform. ### Why do businesses use SMS marketing Software? From the reviewer patterns I evaluated, businesses use SMS marketing software because communication often becomes scattered across email, calls, forms, and manual follow-up. Users want a reliable way to reach contacts quickly and keep conversations tied to sales or service activity. Common benefits reviewers highlight include: - Faster communication with customers, patients, leads, or subscribers. - Easier campaign setup, scheduling, and bulk delivery. - Better reminders, promotions, follow-ups, and cart recovery. - More organized contact lists and templates. - Stronger engagement through automation and segmentation. - Clearer campaign reporting. ### Who uses SMS marketing Software primarily? I found that reviewers most often come from outreach, revenue, and operations roles: - **Marketing teams** that build promotions, lifecycle campaigns, and subscriber programs. - **E-commerce teams** that send abandoned cart, loyalty, and purchase messages. - **Sales teams** that follow up with leads. - **Support teams** that use text for quick updates. - **Healthcare, real estate, retail, restaurant, and local service businesses** that need reminders. - **Agencies and administrators** that manage campaigns and lists. ### What types of SMS marketing Software should I consider? From the feedback I evaluated, buyers should consider: - **Dedicated SMS platforms** for bulk sends, lists, templates, and scheduled messages. - **Omnichannel platforms** that combine SMS with email, push, web, or in-app campaigns. - **Conversational messaging tools** for two-way communication and shared inboxes. - **CRM and sales tools with texting** , calling, templates, and activity history. - **Local business platforms** for reviews and reminders. ### What are the core features to look for in SMS marketing Software? G2 reviewer sentiment points to features that affect daily value: - Simple campaign creation and message scheduling for faster SMS execution. - Contact import, list management, and segmentation for more targeted outreach. - Automated flows, triggers, and journey tools that reduce manual follow-up. - Two-way texting with conversation inboxes and message history for managing replies in one place. - Templates, personalization fields, and AI-assisted content support for more relevant messaging. - Integrations with email, CRM, ecommerce, and support platforms that connect SMS to broader customer workflows. - Deliverability controls and compliance setup guidance for meeting regulatory requirements. - Reporting dashboards that surface campaign performance and reply activity. - Responsive support and onboarding resources that reduce time to first send. ### What trends are shaping SMS marketing Software right now? I found several patterns in reviewer sentiment: - **SMS is consolidating into broader marketing stacks** as buyers expect native connections across email, CRM, and customer data platforms. - **AI adoption is accelerating** across message creation, response assistance, and send-time optimization. - **Automation is maturing** from basic triggers into multi-step journeys covering reminders, cart recovery, and follow-up sequences. - **Mobile-first execution** is influencing platform selection as lean teams prioritize speed and simplicity over feature depth. - **Pricing structures are facing greater scrutiny** as credit limits and list size caps surface earlier in buying decisions. - **Integration reliability and setup clarity** are emerging as long-term satisfaction drivers as teams scale SMS programs. ### How should I choose SMS marketing Software? For me, the strongest SMS marketing software is the kind that helps teams send timely messages while keeping contact management and reporting easy. When campaign volume, automation, two-way conversations, segmentation, integrations, and ease of use align with the team's outreach workflow, SMS marketing software becomes a dependable system for reaching customers quickly and clearly. --- ## What Are the Top-Rated SMS Marketing Software Products in 2026? ### 1. [Mtalkz](https://www.g2.com/products/mtalkz/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 15 **Product Description:** Mtalkz is a leading provider of enterprise messaging and communication solutions, offering cutting-edge technologies to facilitate secure, reliable, and high-volume messaging services such as Bulk SMS, RCS, WhatsApp Business API, Truecaller Business Messaging, Voice and Email services. With over 7+ years of industry experience, Mtalkz has established itself as a trusted partner in digital communication, helping organizations streamline their customer engagement and operational messaging needs. Mtalkz serves a diverse range of industries, providing tailored communication solutions to meet sector-specific requirements. Our clientele spans BFSI, NBFC, Education & Ed-tech, Healthcare, SaaS, Ecommerce, D2C, Retail, Power & Utility, Travel & Holidays, Political Parties, Logistics, Manufacturing, and more. Our solutions are designed to enhance communication efficiency, improve customer engagement, and drive business growth across these domains. Mtalkz Unique Offerings & Technological Edge: Mtalkz distinguishes itself through advanced messaging solutions designed to enhance reliability, security, and user experience. Our key differentiators include: • Fallback Mechanisms – Ensuring message delivery through alternative channels, such as WhatsApp to SMS, Truecaller to SMS, and RCS to SMS. • Logo Verified SMS – Enhanced brand authentication and customer trust through verified sender branding. • Very High-volume Messaging Capabilities – Robust infrastructure to support enterprises and government bodies with mission-critical messaging at scale. • Official Partnerships – As an official partner of Meta and Truecaller, Mtalkz provides exclusive features and enhanced messaging capabilities. • Direct Connectivity with Major Telecom Operators – Enabling priority SMS delivery via premium telecom routes. • AI-powered Chatbots – Intelligent automation for customer interactions via WhatsApp, RCS, and other digital platforms. • Virtual Mobile Numbers – Secure and flexible virtual numbers for seamless communication management. ### What Do G2 Reviewers Say About Mtalkz? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **responsive customer support** of Mtalkz, highlighting their approachability and effective issue resolution. - Users appreciate the **easy setup** of Mtalkz, finding account creation and API integration to be seamless. - Users value the **ease of use** of Mtalkz, noting the simple setup process and seamless API integration. - Users commend the **easy integrations** of Mtalkz, appreciating the straightforward account setup and API connection process. - Users appreciate the **efficiency** of Mtalkz, thanks to its supportive team and smooth integration process. **Cons:** - Users report occasional **messaging issues** when sending SMS to large databases, but support resolves them quickly. - Users feel that the **missing features** in Mtalkz, like OTP expiration, hinder their experience and effectiveness. #### What Are Recent G2 Reviews of Mtalkz? **"[One of the best Email & SMS service providers](https://www.g2.com/survey_responses/mtalkz-review-7864316)"** **Rating:** 5.0/5.0 stars *— Ankit P.* [Read full review](https://www.g2.com/survey_responses/mtalkz-review-7864316) --- **"[The best sms service provider in the market.](https://www.g2.com/survey_responses/mtalkz-review-6838614)"** **Rating:** 5.0/5.0 stars *— Siraj U.* [Read full review](https://www.g2.com/survey_responses/mtalkz-review-6838614) --- #### What Are G2 Users Discussing About Mtalkz? - [What is Mtalkz used for?](https://www.g2.com/discussions/what-is-mtalkz-used-for) ### 2. [TextUs](https://www.g2.com/products/textus/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 605 **Product Description:** TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations. ### What Do G2 Reviewers Say About TextUs? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of TextUs, making team communication and navigation seamless and efficient. - Users find **TextUs messaging** efficient for updates and group communication, enhancing customer service and organization. - Users highly value the **easy communication** of TextUs, facilitating rapid connections with employees and candidates. - Users appreciate the **efficient communication** capabilities of TextUs, enabling quick and responsive interactions with candidates and clients. - Users love the **fast and efficient communication** TextUs provides, enabling quick responses and seamless client interaction. **Cons:** - Users face **messaging issues** with bugs, lack of photo sharing, and insufficient communication regarding maintenance updates. - Users point out the **limited texting features** of TextUs, complicating mass texting and media sharing. - Users report **software glitches** with TextUs, leading to issues like campaign scheduling errors and occasional site downtime. - Users report **number issues** with TextUs, facing limits on message characters and lacking support for images or documents. - Users face **sending issues** with TextUs, including delays in message delivery and limitations on photo sharing. #### What Are Recent G2 Reviews of TextUs? **"[Text us](https://www.g2.com/survey_responses/textus-review-5197236)"** **Rating:** 5.0/5.0 stars *— Khushbu S.* [Read full review](https://www.g2.com/survey_responses/textus-review-5197236) --- **"[Fast, Easy Two-Way Texting That Gets Quick Responses](https://www.g2.com/survey_responses/textus-review-12589370)"** **Rating:** 4.5/5.0 stars *— Abby R.* [Read full review](https://www.g2.com/survey_responses/textus-review-12589370) --- #### What Are G2 Users Discussing About TextUs? - [What is TextUs used for?](https://www.g2.com/discussions/what-is-textus-used-for) ### 3. [Unifonic](https://www.g2.com/products/unifonic/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 13 **Product Description:** Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots. Unifonic’s solutions integrate customer communication channels, including text, voice, messaging, and web, into a single platform that enables companies to create stronger customer relationships. As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication returns on investment. From SMS for online banking to WhatsApp customer service support, Unifonic empowers organizations to transform their customer experiences while allowing them to focus on core business activities without maintaining costly communication infrastructures. Unifonic connects local enterprises with their customers. This includes leading banks, financial institutions and government entities throughout the Middle East and North Africa, as well as healthcare providers, retail and e-commerce, and transport and logistics providers worldwide. With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by a local corporate presence in five countries and a dedicated team of 300+ professionals serving clients 24/7. For additional information about Unifonic, please visit https://www.unifonic.com/. ### What Do G2 Reviewers Say About Unifonic? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of Unifonic, enhancing customer engagement through seamless communication across multiple channels. - Users appreciate the **integrated automation tools** of Unifonic, enhancing personalized customer engagement efficiently from a single platform. - Users value the **unified and scalable communication platform** of Unifonic, significantly enhancing customer engagement and service efficiency. - Users appreciate the **ease of use** of Unifonic, enjoying seamless communication across various channels from a single interface. - Users highlight the **streamlined efficiency** of Unifonic's omnichannel platform, enhancing customer engagement and service quality. **Cons:** - Users often face **billing issues** with Unifonic, citing a lack of transparent pricing and unexpected costs. - Users express concerns over **complex billing and unexpected costs** , impacting their satisfaction with Unifonic's services. - Users often face **complexity in billing** and find the campaign management interface tedious, impacting overall efficiency. - Users express concerns about **high costs and complex billing** , which can lead to unexpected expenses with Unifonic. - Users report experiencing **message delivery delays** with Unifonic, impacting critical time-sensitive communications like OTPs. #### What Are Recent G2 Reviews of Unifonic? **"[Unifonic: The Ultimate Omnichannel Platform for Seamless Customer Engagement](https://www.g2.com/survey_responses/unifonic-review-11973154)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/unifonic-review-11973154) --- **"[Exceptional Customer Engagement Solutions with Outstanding Support](https://www.g2.com/survey_responses/unifonic-review-9919207)"** **Rating:** 4.5/5.0 stars *— Hesham A.* [Read full review](https://www.g2.com/survey_responses/unifonic-review-9919207) --- ### 4. [D·engage](https://www.g2.com/products/d-engage/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 115 **Product Description:** D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. \> Activate data instantly with zero-effort integration, no replication. \> Build real-time 360° profiles across all data sources. \> Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. \> Run in cloud or on-premise with full security. \> Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. \> Omnichannel automation that connects every channel in one flow. \> Journey orchestration to design and automate personalized customer paths. \> Advanced analytics with unified dashboards and actionable insights. \> Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com ### What Do G2 Reviewers Say About D·engage? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of D·engage, valuing its intuitive design and straightforward campaign setup. - Users praise the **responsive customer support** of D·engage, highlighting their helpfulness and commitment to resolving issues swiftly. - Users find D·engage **extremely helpful** for data measurement and personalized campaign optimization, supported by excellent customer service. - Users value the **exceptional customer engagement** features of D·engage, enhancing effectiveness and confidence in their campaigns. - Users highly value the **smart automation** of D·engage, simplifying marketing campaigns and enhancing customer engagement effortlessly. **Cons:** - Users find the **learning curve challenging** , particularly with segment building and lack of guidance for effective usage. - Users find D·engage has **limited features** , particularly in design capabilities and integration with customer data platforms. - Users express concerns over **missing features** that hinder functionality and delay product evolution in D·engage. - Users find **inadequate reporting** in D·engage, lacking insights and requiring manual data exports for analysis. - Users experience **slow customer support** , often finding services require client initiative and lacking timely communication during updates. #### What Are Recent G2 Reviews of D·engage? **"[Backbone for our business...](https://www.g2.com/survey_responses/d-engage-review-10307725)"** **Rating:** 5.0/5.0 stars *— Nilay A.* [Read full review](https://www.g2.com/survey_responses/d-engage-review-10307725) --- **"[Powerful CDP and Real-Time Personalization That Boosts Conversions](https://www.g2.com/survey_responses/d-engage-review-12567992)"** **Rating:** 5.0/5.0 stars *— Barış S.* [Read full review](https://www.g2.com/survey_responses/d-engage-review-12567992) --- #### What Are G2 Users Discussing About D·engage? - [What is D·engage used for?](https://www.g2.com/discussions/what-is-d-engage-used-for) - 1 comment ### 5. [Wunderkind](https://www.g2.com/products/wunderkind/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 88 **Product Description:** Wunderkind is an advanced AI-driven performance marketing solution designed to assist brands in collecting consent-based, first-party data and identifying anonymous traffic. This innovative platform enables businesses to scale hyper-personalized one-to-one messaging, ensuring that marketing efforts resonate with their target audience. By leveraging the proprietary Wunderkind Identity Network, which recognizes 9 billion devices and 1 billion opted-in consumers, brands can effectively trigger impactful offers at the right moment and through the most suitable channels. The target audience for Wunderkind includes businesses across various industries seeking to enhance their marketing strategies through data-driven insights. The platform is particularly beneficial for brands that prioritize personalized communication and aim to optimize their marketing performance across multiple channels, including email, text, and advertising. With the ability to observe 2 trillion digital transactions annually, Wunderkind provides valuable insights that help brands understand consumer behavior and preferences, enabling them to tailor their messaging accordingly. Key features of Wunderkind include its Autonomous Marketing Platform, which integrates seamlessly with existing email service providers (ESPs). This AI engine enhances performance by utilizing the vast data available within the Wunderkind Identity Network. The platform stands out in its category by guaranteeing a lift in revenue for its clients, delivering over $5 billion in directly attributable revenue annually. This level of assurance often positions Wunderkind as a top revenue channel in clients' analytics platforms, making it a reliable choice for brands looking to drive growth. Additionally, Wunderkind's advertising product, WunderKIND Ads, offers a unique user-first ad experience across a curated selection of top-tier publishers. This approach ensures that high-impact ads are delivered in a non-intrusive manner, enhancing user satisfaction while maximizing returns for both advertisers and publishers. By focusing on creating a positive experience for users, Wunderkind not only improves engagement but also fosters brand loyalty. Overall, Wunderkind provides a comprehensive solution for brands aiming to achieve efficient growth through data-driven marketing strategies. By harnessing the power of AI and first-party data, businesses can enhance their outreach and drive significant revenue growth, making Wunderkind a valuable partner in the competitive landscape of performance marketing. ### What Do G2 Reviewers Say About Wunderkind? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **responsive and helpful customer support** from Wunderkind, enhancing overall satisfaction and campaign success. - Users highlight the **helpfulness** of the Wunderkind team, noting their responsiveness and strategic support in driving growth. - Users commend Wunderkind for its **significant business growth** , achieving impressive revenue gains through effective email strategies and retargeting. - Users value the **helpfulness of the Wunderkind team** , praising their responsiveness and support for company success. - Users commend Wunderkind for delivering **massive revenue gains** through effective email strategies and dedicated support. **Cons:** - Users note the **limited features** of Wunderkind, desiring more customization and self-service options for better usability. - Users note the **limited functionality** of Wunderkind, highlighting the need for more adaptability and self-service options. - Users note **missing features** in Wunderkind, expressing a desire for improved functionality and more customization options. - Users feel there is **insufficient support** from Wunderkind, requiring close collaboration for effective integration and use. - Users face **SMS integration issues** with Wunderkind, affecting deliverability and subscriber engagement negatively. #### What Are Recent G2 Reviews of Wunderkind? **"[Great Features, But Some Drawbacks](https://www.g2.com/survey_responses/wunderkind-review-11903636)"** **Rating:** 4.0/5.0 stars *— Verified User in Sporting Goods* [Read full review](https://www.g2.com/survey_responses/wunderkind-review-11903636) --- **"[An Extension to Our Team](https://www.g2.com/survey_responses/wunderkind-review-11873857)"** **Rating:** 5.0/5.0 stars *— Verified User in Consumer Goods* [Read full review](https://www.g2.com/survey_responses/wunderkind-review-11873857) --- #### What Are G2 Users Discussing About Wunderkind? - [Where is wunderkind located?](https://www.g2.com/discussions/where-is-wunderkind-located) - [What is wunderkind formerly BounceX?](https://www.g2.com/discussions/what-is-wunderkind-formerly-bouncex) - [What does BounceX do?](https://www.g2.com/discussions/what-does-bouncex-do) ### 6. [Emotive](https://www.g2.com/products/emotive/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 206 **Product Description:** Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging. ### What Do G2 Reviewers Say About Emotive? *AI-generated summary from verified user reviews* **Pros:** - Users commend Emotive for its **affordable pricing** , making it a top choice for effective SMS marketing solutions. - Users highlight the **significant boost in conversion rates** and improved customer engagement with Emotive's SMS marketing. - Users praise the **fantastic customer support** of Emotive, ensuring quick and helpful assistance whenever needed. - Users praise the **ease of use** of Emotive, highlighting its straightforward setup and helpful onboarding team. - Users love the **easy communication** with Emotive, enhancing customer engagement through real-time interactions via SMS. **Cons:** - Users find the **cost to be high** and feel it may not offer sufficient return on investment. - Users find the **limited features** of Emotive restrict their potential and lack necessary options for engagement. - Users find the platform **not intuitive** , struggling with onboarding and unhelpful account management hindering effective usage. - Users express frustration over **poor customer support** , citing unhelpful reps and difficulty in building lasting relationships. - Users express dissatisfaction with **SMS issues** , highlighting the lack of accurate data from Emotive's analytics tools. #### What Are Recent G2 Reviews of Emotive? **"[Great Customer Service + Easy to use!](https://www.g2.com/survey_responses/emotive-review-10908705)"** **Rating:** 4.5/5.0 stars *— Undra D.* [Read full review](https://www.g2.com/survey_responses/emotive-review-10908705) --- **"[Emotive is a MUST for small businesses.](https://www.g2.com/survey_responses/emotive-review-10548148)"** **Rating:** 5.0/5.0 stars *— Erik V.* [Read full review](https://www.g2.com/survey_responses/emotive-review-10548148) --- #### What Are G2 Users Discussing About Emotive? - [What is Emotive business?](https://www.g2.com/discussions/what-is-emotive-business) - [What does Emotive company do?](https://www.g2.com/discussions/what-does-emotive-company-do) - [What is Emotive app?](https://www.g2.com/discussions/what-is-emotive-app) ### 7. [Plivo](https://www.g2.com/products/plivo/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 743 **Product Description:** Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (\<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency. ### What Do G2 Reviewers Say About Plivo? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** with Plivo, appreciating its straightforward setup and seamless API integration. - Users commend Plivo's **responsive customer support** , finding it helpful in resolving issues and enhancing their experience. - Users appreciate the **affordable pricing and excellent support** from Plivo, enhancing their integration and scalability experience. - Users commend the **affordable pricing** of Plivo, appreciating its cost-effective services compared to competitors. - Users commend Plivo for its **high-quality API performance** , praising ease of integration and robust documentation. **Cons:** - Users express concerns about **poor customer support** , highlighting ineffective communication and limited technical assistance. - Users find Plivo **expensive** , with prices that can exceed those of competitors in certain regions. - Users note the **limited features** of Plivo, finding the platform lacks advanced tools and integrations for their needs. - Users face **messaging issues** with Plivo, including slow support and challenges in managing SMS logs and volumes. - Users find the **user interface unintuitive** , complicating navigation and search functionalities on the Plivo platform. #### What Are Recent G2 Reviews of Plivo? **"[Quick, Responsive Support and Helpful Sub-Account Breakdowns](https://www.g2.com/survey_responses/plivo-review-12879964)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/plivo-review-12879964) --- **"[Super simple and satisfying](https://www.g2.com/survey_responses/plivo-review-12040188)"** **Rating:** 4.5/5.0 stars *— Majd K.* [Read full review](https://www.g2.com/survey_responses/plivo-review-12040188) --- #### What Are G2 Users Discussing About Plivo? - [What is Plivo used for?](https://www.g2.com/discussions/what-is-plivo-used-for) ### 8. [Squaretalk](https://www.g2.com/products/squaretalk/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 123 **Product Description:** Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls and WhatsApp Business messaging, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs. Targeted at sales teams, customer support departments and businesses looking to expand their communication capabilities, Squaretalk provides a comprehensive suite of tools that cater to diverse use cases. For instance, sales teams can utilize the platform's omnichannel capabilities to reach out to potential clients through their preferred communication methods, while customer support teams can manage inquiries efficiently across multiple channels. The flexibility of Squaretalk makes it an ideal choice for organizations aiming to enhance their customer engagement strategies and improve overall service delivery. Key features of Squaretalk include advanced call-handling capabilities, automated transcripts, and sentiment analysis, which collectively enhance the user experience. The platform's contact management system allows for organized tracking of interactions, ensuring that no lead is overlooked. Customizable workflows enable teams to tailor their processes according to specific business needs, while advanced reporting tools provide insights into performance metrics, helping organizations make data-driven decisions. Additionally, the platform prioritizes security with enterprise-grade measures, ensuring that sensitive customer information is protected. One of the standout aspects of Squaretalk is its ability to provide local numbers in over 150 destinations, which helps businesses establish a local presence and build trust with their customers. This feature is particularly beneficial for companies looking to expand their operations globally, as it allows them to connect with international clients in a familiar manner. By leveraging Squaretalk’s capabilities, businesses can not only shorten their sales cycles but also elevate their outreach efforts, ultimately leading to increased customer satisfaction and loyalty. ### What Do G2 Reviewers Say About Squaretalk? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Squaretalk, enjoying quick deployment and an intuitive interface for seamless operation. - Users value the **automation features** of Squaretalk, enhancing efficiency and allowing for more customer interactions. - Users value the **efficiency** of Squaretalk, enhancing remote collaboration and easily accommodating team expansion. - Users value the **reliability** of Squaretalk, appreciating its adaptable automations and smooth daily operations. - Users appreciate the **seamless scalability and user-friendly nature** of Squaretalk, making it ideal for growing businesses. **Cons:** - Users find the **difficult setup** of Squaretalk challenging, particularly with advanced features and complex workflows. - Users find the **limited features** of Squaretalk restrict its potential, especially regarding integrations and advanced options. - Users find some **complex features** of Squaretalk overwhelming, particularly for new users navigating advanced settings and integrations. - Users find the **complexity of advanced settings** in Squaretalk can be overwhelming, especially for newcomers. - Users face **connection issues** during peak hours, which can affect call reliability and overall user experience. #### What Are Recent G2 Reviews of Squaretalk? **"[Real-Time Monitoring That Makes Managing Multiple Campaigns Easy](https://www.g2.com/survey_responses/squaretalk-review-12651533)"** **Rating:** 5.0/5.0 stars *— Lina A.* [Read full review](https://www.g2.com/survey_responses/squaretalk-review-12651533) --- **"[Convenient All-in-One WhatsApp and Calling Interface for Client Communication](https://www.g2.com/survey_responses/squaretalk-review-12799894)"** **Rating:** 5.0/5.0 stars *— Koketso F.* [Read full review](https://www.g2.com/survey_responses/squaretalk-review-12799894) --- #### What Are G2 Users Discussing About Squaretalk? - [What is Squaretalk used for?](https://www.g2.com/discussions/what-is-squaretalk-used-for) ### 9. [Manychat](https://www.g2.com/products/manychat/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 149 **Product Description:** Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is. ### What Do G2 Reviewers Say About Manychat? *AI-generated summary from verified user reviews* **Pros:** - Users find Manychat's **ease of use** paramount, enabling quick setup and seamless automation for their business needs. - Users love the **time-saving automation** of Manychat, facilitating effortless comment responses and business growth. - Users value Manychat for its **intuitive, AI-driven features** that enhance client engagement and automate tasks effectively. - Users appreciate the **ease of setup and automation** with ManyChat, enhancing customer engagement across platforms. - Users find ManyChat to be **incredibly user-friendly** , simplifying complex tasks and enhancing client engagement effortlessly. **Cons:** - Users find Manychat's pricing to be **expensive** , particularly for smaller businesses needing more affordable options. - Users find the **limited features** of Manychat restricting their ability to advance beyond basic functionalities. - Users often face **poor customer support** , with delayed assistance and broken help links impacting their experience significantly. - Users report **missing features** in Manychat, with limited options and essential integrations often failing to function correctly. - Users find the **pricing structure too rigid** , limiting accessibility for smaller businesses and individuals. #### What Are Recent G2 Reviews of Manychat? **"[Streamlined Client Interaction with Robust Automation](https://www.g2.com/survey_responses/manychat-review-12832287)"** **Rating:** 5.0/5.0 stars *— Felipe C.* [Read full review](https://www.g2.com/survey_responses/manychat-review-12832287) --- **"[Streamlined Instagram DM Automation, Saves Hours Weekly](https://www.g2.com/survey_responses/manychat-review-12461079)"** **Rating:** 5.0/5.0 stars *— Jordan G.* [Read full review](https://www.g2.com/survey_responses/manychat-review-12461079) --- #### What Are G2 Users Discussing About Manychat? - [Is many chat free?](https://www.g2.com/discussions/is-many-chat-free) - [What is ManyChat app?](https://www.g2.com/discussions/what-is-manychat-app) - [What is ManyChat?](https://www.g2.com/discussions/what-is-manychat) - 1 comment, 1 upvote ### 10. [GetResponse](https://www.g2.com/products/getresponse/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,097 **Product Description:** GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. ### What Do G2 Reviewers Say About GetResponse? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of GetResponse, finding the interface and features intuitive and user-friendly. - Users value the **exceptional customer support** of GetResponse, highlighting quick and friendly assistance as a key benefit. - Users love the **user-friendly drag-and-drop builder** of GetResponse, making email creation quick and effortless. - Users praise GetResponse for its **user-friendly interface** , effective tools, and excellent customer support for email marketing. - Users value the **user-friendly interface** of GetResponse, enabling quick email creation and effective campaign management. **Cons:** - Users desire a **missing design feature** similar to Canva for quicker, more integrated marketing campaign creation. - Users feel that GetResponse is **expensive** compared to other email marketing solutions and desire lower pricing for features. - Users note the **limited features** of GetResponse, expressing a desire for more integrated design tools and options. - Users face a **steep learning curve** with GetResponse, making integrations and automation mastery challenging. - Users criticize GetResponse for its **unusable automation triggers** and challenging cancellation policy, leading to frustration and confusion. #### What Are Recent G2 Reviews of GetResponse? **"[Comprehensive Marketing Solution with Room for Improvement](https://www.g2.com/survey_responses/getresponse-review-12400282)"** **Rating:** 5.0/5.0 stars *— Ethan R.* [Read full review](https://www.g2.com/survey_responses/getresponse-review-12400282) --- **"[Strong Value for Money but Needs Tagging Improvement](https://www.g2.com/survey_responses/getresponse-review-12738658)"** **Rating:** 4.0/5.0 stars *— Christopher H.* [Read full review](https://www.g2.com/survey_responses/getresponse-review-12738658) --- #### What Are G2 Users Discussing About GetResponse? - [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) - 2 comments, 1 upvote - [Is get response good?](https://www.g2.com/discussions/is-get-response-good) - 3 comments, 1 upvote - [How much does GetResponse cost?](https://www.g2.com/discussions/how-much-does-getresponse-cost) - 3 comments ### 11. [GetThru](https://www.g2.com/products/getthru/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 26 **Product Description:** Revolutionize outreach with GetThru, your P2P texting and calling powerhouse. Tailored for politics, education, or non-profits, it connects you seamlessly with members and supporters. Key Features: \> ThruText & ThruTalk Products: The dynamic duo streamlines communication, ensuring efficient goal-reaching. \> Unparalleled Speed and Reliability: ThruText sends 200+ messages/minute; ThruTalk reaches 250 dials/hour, with unbeatable uptime. \> Customizable and Flexible: Tailor campaigns with precision, using customizable data, advanced targeting, and quality control. \> Security Prioritized: Our commitment to secure communication aligns with the highest standards. Why GetThru? \> Proven Track Record: Assisting 2,000+ organizations since 2016. \> Mission Aligned: Choose a mission-driven partner. GetThru deeply cares about clients. \> Compliance Assurance: Stay on the right side of 10DLC, FCC, and TCPA regulations. Elevate your outreach, join top organizations—schedule a demo today. ### What Do G2 Reviewers Say About GetThru? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **quick and helpful customer support** from GetThru, enhancing their overall experience and effectiveness. - Users appreciate the **ease of use** of GetThru, enabling seamless integration and quick setup for all ages. - Users appreciate the **quick and helpful customer support** from GetThru, enhancing their overall experience and effectiveness. - Users find the **easy setup** of GetThru immensely helpful, ensuring seamless integration and user-friendly experience. - Users appreciate the **ease of use** of GetThru, making communication and task management simple and effective. **Cons:** - Users experience a **steep learning curve** with GetThru, leading to frustration, especially for volunteers and seniors. - Users experience **frequent error messages and tech glitches** during setup for campaign communications, causing initial confusion. - Users struggle with **difficult navigation** , finding the interface cumbersome and frustrating for managing survey responses and contacts. - Users experience frequent **functionality issues** , including error messages and poorly organized conversation exports that hinder usability. - Users find the **account creation process unclear** , leading to frustration and loss of valuable volunteers. #### What Are Recent G2 Reviews of GetThru? **"[User-Friendly and Efficient Tool for Campaigns](https://www.g2.com/survey_responses/getthru-review-11867177)"** **Rating:** 5.0/5.0 stars *— S T.* [Read full review](https://www.g2.com/survey_responses/getthru-review-11867177) --- **"[Effortlessly Engages Voters, Easy to Use](https://www.g2.com/survey_responses/getthru-review-12652571)"** **Rating:** 5.0/5.0 stars *— admin L.* [Read full review](https://www.g2.com/survey_responses/getthru-review-12652571) --- ### 12. [Mobiz](https://www.g2.com/products/mobiz/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 29 **Product Description:** Mobiz is a all-in-one text marketing solution that helps businesses grow their subscribers and deliver 1:1 personalized shopping experiences at scale. Take advantage of personalized picture text messaging and sales pages, to capture the highest open rates and conversions. Leverage advanced campaign analytics to win more and segment subscribers based on sales page intent data likely to buy particular items over others. Our texting experts are here to help. ### What Do G2 Reviewers Say About Mobiz? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Mobiz, making it simple to create engaging messages effortlessly. - Users find Mobiz incredibly easy to use, emphasizing its **user-friendly learning curve** and ability to engage members effectively. - Users find the **customizable landing pages** enhance their objectives and provide great options for links. - Users value the **excellent customer support** from Mobiz, which ensures they effectively meet customer needs. - Users rave about Mobiz's **exceptional customer service** , consistently providing support and expertise for their needs. **Cons:** - Users find the **complexity of the text sending process** burdensome, suggesting a need for streamlining. - Users find the **complex processes** in Mobiz cumbersome, suggesting a need for a more streamlined approach. - Users report a **tedious contact management process** , requiring manual entry and additional steps for color adjustments. - Users find it frustrating that **text color changes** require extra steps, complicating the data management process. - Users experience **delays** in sending texts, often waiting several minutes for messages to go out. #### What Are Recent G2 Reviews of Mobiz? **"[So much better!](https://www.g2.com/survey_responses/mobiz-review-10332901)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/mobiz-review-10332901) --- **"[Outstanding Support and Expertise](https://www.g2.com/survey_responses/mobiz-review-11050170)"** **Rating:** 5.0/5.0 stars *— Lainey D.* [Read full review](https://www.g2.com/survey_responses/mobiz-review-11050170) --- #### What Are G2 Users Discussing About Mobiz? - [What is Mobiz used for?](https://www.g2.com/discussions/what-is-mobiz-used-for) - 1 comment ### 13. [SuperAGI](https://www.g2.com/products/superagi/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 439 **Product Description:** SuperAGI is an AI-native CRM platform that unifies sales, marketing, and customer service teams under one intelligent system. It automates high-impact workflows and continuously learns to personalize every customer touchpoint. By replacing multiple tools with autonomous agents, SuperAGI streamlines operations and drives predictable revenue growth. 1) Sales - CRM → CRM items + Tasks An AI-Native CRM that tracks actions by both reps and AI agents, auto-organizes pipeline, and surfaces the next best action. You get enriched records, real-time insights, role-based access, and a “Streamlined Task Play” to fly through prioritized to-dos without tab-hopping. The LinkedIn plugin and our native integrations keep data fresh and actionable. - Prospect → Prospects & Data Enrichment Prospect from an agent-verified contact/company database and auto-enrich records with verified emails and phones. Keep profiles updated with AI, import or export cleanly, and add leads from LinkedIn directly into CRM so you can email or call immediately. Build granular lists, and push them straight into outreach. Upload CSVs for waterfall enrichment, adding leads to lists, sequences, or CRM in one go. - Signals A single signal deanonymizes website visitors, enriches them, scores intent, and explains the “reason to engage.” Alerts land in Slack/email, and you can push accounts into sequences or tasks automatically so sellers hit peak-interest moments, not inbox dead zones. - Cold Outreach Automate LinkedIn + email outreach with copy tuned to persona and context, protect deliverability with mailbox rotation, and run multi-step, multi-channel sequences that book meetings even while you are away. Review or override messages as needed; the system learns what wins and scales it. - Sequences → Sequences + Conversations + Email Orchestrate email, calls, SMS, and LinkedIn in one place, with AI-written variants and A/B tests to lift conversion. Keep stakeholder replies stitched in one email thread, auto-log every touch in CRM, and get sentiment insights to handle objections faster. - AI Dialer Run high-throughput calling with international numbers and parallel dialing (up to multiple lines at once). The system drops unanswered calls, connects reps instantly, and auto-captures notes and activity so talk time goes up while admin time goes down. - Meetings Apply SLAs and rules to route by territory/AEs, convert website and campaign interest into booked slots, and automate SDR→AE handoffs so nothing slips. It’s built to turn traffic into pipeline with less back-and-forth. - Workflows Define automation plays across sales and marketing, e.g., signal detected → enrich → route → trigger sequence → create task → update CRM—so execution is consistent and fast. Works hand-in-hand with AI Journeys and Journey Orchestration to keep motions coordinated. Analytics See pipeline health, cohort conversion, channel impact, and rep performance in one pane. AI explains drivers and recommends actions (double-down, fix, or re-route), helping teams forecast better and remove bottlenecks before they stall deals. CPQ Define price books, approvals, discounts, and quote templates natively. Generate branded quotes with one click from deals, route approvals automatically, and sync accepted quotes straight back to pipeline—so selling stays in one flow. 2) Marketing - Campaigns Build segmented audiences, personalize journeys, and run coordinated touchpoints across email, SMS/WhatsApp, push, and more. Measure lift across channels and feed results back into Signals and Sales so marketing and pipeline stay perfectly in sync. - Customer Journeys Goodbye templatized automation flows! Let AI build the most optimal customer engagement workflows & customer journeys based on their recent interactions to maximize your ROI. - Customer Segmentation: Orchestrate highly personalized and targeted customer interactions based on behavioral data, demographics & recent actions on the website. - Analytics Get granular visibility of your customer behavior, campaign performance, and overall business intelligence along with AI-generated insights, recommendations, and autonomous reporting. - Customer Engagement Deliver a seamless brand experience to your customers via chat across Facebook/Instagram/WhatsApp and make phone calls directly from a single dashboard. - Ads (Coming soon) Create audience syncs from CRM segments, push to ad platforms, and let AI recommend budgets, creatives, and negative-keyword hygiene. Close the loop by attributing pipeline and revenue—not just clicks—back to source. - Social (Coming soon) Publish across networks, monitor intent cues, and turn comments/DMs into sequences, tickets, or meetings with a click. One content calendar; full attribution to pipeline. 3) Support - AI Live Chat Give customers real-time answers, deflect repeats with knowledge-base automation, and escalate to humans when needed—still in one thread. Tie conversations to CRM objects and SLAs, and keep an AI Support Inbox running for always-on assistance. Voice Support (Coming soon) Use voice agents that integrate with live data and your CRM: authenticate callers, update records, send follow-up texts, or book time with a rep. Guardrails keep calls on-brand while the agent scales to hundreds of simultaneous conversations. ### What Do G2 Reviewers Say About SuperAGI? *AI-generated summary from verified user reviews* **Pros:** - Users find SuperAGI to be **easy to use** , simplifying marketing and integration with various platforms effectively. - Users appreciate the **intuitive interface** of Contlo, making it easy for non-technical teams to use effectively. - Users find the **customer support** of SuperAGI exceptional, greatly enhancing their experience and satisfaction. - Users love the **user-friendly interface** and appreciate accessing all features from the same account in SuperAGI. - Users appreciate the **powerful automation tools** in SuperAGI, greatly enhancing efficiency in sales processes and task management. **Cons:** - Users suggest adding **missing features** like analytics and promotional options to enhance SuperAGI's functionality. - Users find the **limited features and UI issues** of SuperAGI hinder performance and user satisfaction. - Users experience **glitches and bugs** with SuperAGI that occasionally disrupt functionality and performance. - Users experience occasional **bugs and glitches** , which can disrupt functionality and hinder the overall user experience. - Users note the **limited features** of SuperAGI, expressing hope for future enhancements to enhance functionality. #### What Are Recent G2 Reviews of SuperAGI? **"[SuperAGI is the hidden Gem of the CRM world in my opinion. It blows my mind that is has no reviews.](https://www.g2.com/survey_responses/superagi-review-11261861)"** **Rating:** 4.5/5.0 stars *— Jon S.* [Read full review](https://www.g2.com/survey_responses/superagi-review-11261861) --- **"[Efficient Sales Automation with Room for Customization](https://www.g2.com/survey_responses/superagi-review-11312934)"** **Rating:** 4.5/5.0 stars *— Nicolás V.* [Read full review](https://www.g2.com/survey_responses/superagi-review-11312934) --- ### 14. [OneSignal](https://www.g2.com/products/onesignal/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,168 **Product Description:** OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notifications, in-app messaging, SMS, Apple's Live Activities, and other channels via Webhooks. The platform is fast and easy for Developers to set up, and features an intuitive interface so Marketers are empowered to send messages without additional developer time. In addition to offering critical integrations, OneSignal also features an open API to allow greater messaging flexibility. ### What Do G2 Reviewers Say About OneSignal? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of OneSignal, which simplifies notification setup and management across platforms. - Users praise OneSignal for its **easy setup and effective notifications** , enhancing user engagement across platforms effortlessly. - Users value the **ease of setting up notifications** with OneSignal, making multi-platform communication seamless and effective. - Users find OneSignal's **easy setup** greatly simplifies sending notifications across platforms with effective analytics. - Users appreciate the **seamless automation** of OneSignal, enabling effortless multichannel communication from a single integration. **Cons:** - Users note a lack of **features** in OneSignal, suggesting improvements for better engagement and documentation consistency. - Users find a **steep learning curve** with OneSignal, as documentation and feature clarity could be improved. - Users find the **limited features** of OneSignal make it difficult to utilize email and manage multiple subdomains effectively. - Users find OneSignal's **expensive pricing** and locked advanced features limiting for small bloggers and beginners. - Users often face **notification issues** with OneSignal, leading to inconsistent delivery and challenges in setup. #### What Are Recent G2 Reviews of OneSignal? **"[Scalable, Reliable, and Essential for App Retention](https://www.g2.com/survey_responses/onesignal-review-12666767)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/onesignal-review-12666767) --- **"[Finally a push notification service that doesn't overcomplicate everything](https://www.g2.com/survey_responses/onesignal-review-12785834)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/onesignal-review-12785834) --- #### What Are G2 Users Discussing About OneSignal? - [What is OneSignal used for?](https://www.g2.com/discussions/what-is-onesignal-used-for) - 3 comments, 3 upvotes ### 15. [CallFire](https://www.g2.com/products/callfire/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 80 **Product Description:** CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine. #### What Are Recent G2 Reviews of CallFire? **"["Wonderful Communication and Trustworthy Preference](https://www.g2.com/survey_responses/callfire-review-3555908)"** **Rating:** 4.0/5.0 stars *— PAYAL J.* [Read full review](https://www.g2.com/survey_responses/callfire-review-3555908) --- **"[Call fire is simple, easy, yet efficient](https://www.g2.com/survey_responses/callfire-review-4952283)"** **Rating:** 4.5/5.0 stars *— Tiffany P.* [Read full review](https://www.g2.com/survey_responses/callfire-review-4952283) --- #### What Are G2 Users Discussing About CallFire? - [What do you like most about CallFire for your communication campaigns, and what needs improvement?](https://www.g2.com/discussions/what-do-you-like-most-about-callfire-for-your-communication-campaigns-and-what-needs-improvement) - [What is CallFire used for?](https://www.g2.com/discussions/what-is-callfire-used-for) ### 16. [SendPulse](https://www.g2.com/products/sendpulse/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 682 **Product Description:** SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month. ### What Do G2 Reviewers Say About SendPulse? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of SendPulse, appreciating its smooth setup and intuitive interface for effective marketing. - Users find the **automation tools** of SendPulse enhance engagement and streamline processes with intuitive, user-friendly features. - Users praise the **diverse automation channels** of SendPulse, enjoying seamless integrations for effective marketing campaigns. - Users appreciate the **user-friendly interface** of SendPulse, making it easy to design and manage email campaigns. - Users commend the **responsive customer support** of SendPulse, enhancing their overall experience with the platform. **Cons:** - Users find the **missing detailed reporting and clarity** in SendPulse frustrating, impacting their overall experience. - Users feel the **limited features** of SendPulse hinder the overall experience, particularly in UI and analytics capabilities. - Users experience a **steep learning curve** with SendPulse, finding detailed reports and advanced features challenging to navigate. - Users find **limited options** for custom segmentation and campaign organization, complicating their experience with SendPulse. - Users find SendPulse to be **expensive** for its features, with high costs that don't match expectations or needs. #### What Are Recent G2 Reviews of SendPulse? **"[Simple Implementation, Optimal Quality-Price Ratio](https://www.g2.com/survey_responses/sendpulse-review-12706098)"** **Rating:** 4.5/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/sendpulse-review-12706098) --- **"[How an AI Specialist and Instructional Designer Uses SendPulse to Automate Learning Experiences](https://www.g2.com/survey_responses/sendpulse-review-12586093)"** **Rating:** 5.0/5.0 stars *— Anna B.* [Read full review](https://www.g2.com/survey_responses/sendpulse-review-12586093) --- #### What Are G2 Users Discussing About SendPulse? - [What is SendPulse used for?](https://www.g2.com/discussions/what-is-sendpulse-used-for) - 1 comment ### 17. [ProTexting](https://www.g2.com/products/protexting/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 83 **Product Description:** ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS and MMS marketing campaigns. ProTexting provides the following service: 1. Sending of group SMS and MMS messages with emoji, track-able short URLs, data tags for better client experience. 2. ProTexting platforms provide a super quick way of sending bulk and individual SMS and MMS and will deliver the messages almost INSTANTLY! ProTexting's send rate is the best in the industry. 3. FREE Toll Free (TFN) number with all accounts. Short Codes are available as well. 4. Port (migrate) your existing number to ProTexting, free of charge. Enable your business phone for texting. 5. Setup SMS sign up keywords and forms to build your clients and leads. 6. Integrate with external service providers, such as MailChimp, Zapier, Shopify, Amazon Seller Central, Google Calendar, etc. 7. Amazing customer service, reachable via PHONE with no wait time. 8. FREE Demos, Training and Consulting to better setup your text messaging campaigns. 9. Run interactive SMS and MMS campaigns such as text 2 join, sweepstakes, voting, surveys, drip campaigns, Text 2 Screens, Q&A, etc. 10. International coverage for over 200 countries. The mobile phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones. #### What Are Recent G2 Reviews of ProTexting? **"[Ideal SMS service to grow your customer base.](https://www.g2.com/survey_responses/protexting-review-8594233)"** **Rating:** 4.5/5.0 stars *— Houssem H.* [Read full review](https://www.g2.com/survey_responses/protexting-review-8594233) --- **"[Improve your marketing channels using ProTexting SMS.](https://www.g2.com/survey_responses/protexting-review-8617513)"** **Rating:** 4.5/5.0 stars *— Santiago R.* [Read full review](https://www.g2.com/survey_responses/protexting-review-8617513) --- #### What Are G2 Users Discussing About ProTexting? - [What do you recommend for businesses considering ProTexting for SMS marketing?](https://www.g2.com/discussions/what-do-you-recommend-for-businesses-considering-protexting-for-sms-marketing) - [What is ProTexting used for?](https://www.g2.com/discussions/what-is-protexting-used-for) ### 18. [Textdrip.com](https://www.g2.com/products/textdrip-com/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 125 **Product Description:** There was a great need in the sales industry for a better business texting platform. Response rates with traditional texting platforms were extremely low because bulk messages were getting throttled or blocked by carriers. We created Textdrip.com to provide a business texting platform with the best deliverability in the industry while providing a clean and user-friendly interface that anyone could run, not just the IT guys. ### What Do G2 Reviewers Say About Textdrip.com? *AI-generated summary from verified user reviews* **Pros:** - Users love the **user-friendly interface** of Textdrip, making it easy for anyone to navigate and utilize effectively. - Users love the **top-notch customer support** from TextDrip, highlighting excellent service and responsiveness. - Users love the **automation** of Textdrip.com, making client communication seamless and efficient with drip campaigns. - Users find Textdrip.com to be **user-friendly and convenient** , effectively streamlining their business practices. - Users appreciate the **clean, user-friendly interface** of Textdrip, making navigation easy even for beginners. **Cons:** - Users express concern over **complex automation** affecting message tracking, leading to unexpected credit loss and increased expenses. - Users experience occasional **delays** when handling large contact lists, which can hinder the overall efficiency of Textdrip. - Users find the lack of message tracking leads to **expensive credit consumption** , raising concerns about increasing costs over time. - Users find the lack of **search functionality for archived messages** makes retrieving information cumbersome and challenging. - Users often face **integration issues** with Textdrip, especially when waiting for new phone numbers to be set up. #### What Are Recent G2 Reviews of Textdrip.com? **"[Effortless Communication with Personal Touch](https://www.g2.com/survey_responses/textdrip-com-review-12219278)"** **Rating:** 4.0/5.0 stars *— Raevan N.* [Read full review](https://www.g2.com/survey_responses/textdrip-com-review-12219278) --- **"[A Game-Changer for Organized Client Communication](https://www.g2.com/survey_responses/textdrip-com-review-12432991)"** **Rating:** 5.0/5.0 stars *— Jaden G.* [Read full review](https://www.g2.com/survey_responses/textdrip-com-review-12432991) --- #### What Are G2 Users Discussing About Textdrip.com? - [What do you like most about Textdrip.com for SMS marketing, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-textdrip-com-for-sms-marketing-and-what-improvements-would-you-suggest) - [What is Textdrip.com used for?](https://www.g2.com/discussions/what-is-textdrip-com-used-for) ### 19. [AVADA](https://www.g2.com/products/avada/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 243 **Product Description:** Avada Commerce is a comprehensive e-commerce solution provider specializing in developing powerful applications and tools designed to enhance online business performance. Established in 2014, Avada Commerce has been dedicated to assisting over 300,000 merchants across more than 150 countries in optimizing their e-commerce operations. Their suite of applications focuses on key areas such as customer acquisition, conversion optimization, operational efficiency, and customer retention, all aimed at driving sustainable growth and maximizing return on investment (ROI). Key Features and Functionality: - Acquisition & Awareness: Enhances search discoverability and site experience to attract high-intent traffic, thereby lowering customer acquisition costs (CAC). - Engagement & Conversion: Increases add-to-cart and checkout rates through on-site proof, real-time assistance, and smart offers that boost average order value (AOV) and expedite purchases. - Post-Purchase & Retention: Fosters customer loyalty with personalized follow-ups, subscriptions, and rewards that encourage repeat purchases and referrals, thereby increasing customer lifetime value (LTV). - Operations: Automates routine tasks, prevents order errors, and manages limits and invoicing to enhance operational efficiency and reduce manual workload. Primary Value and Solutions Provided: Avada Commerce delivers a unified suite of applications that address every stage of the buyer's journey, from initial acquisition to post-purchase retention. By integrating tools that optimize traffic acquisition, conversion rates, operational processes, and customer loyalty, Avada Commerce empowers online businesses to achieve consistent and scalable growth. Their solutions are designed to streamline e-commerce operations, reduce manual tasks, and enhance the overall customer experience, ultimately leading to increased revenue and business success. ### What Do G2 Reviewers Say About AVADA? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **excellent customer support** of AVADA, appreciating quick and polite assistance whenever needed. - Users find AVADA's **ease of use** commendable, coupled with friendly support and helpful customer service. - Users praise the **responsive customer support** of AVADA, highlighting quick assistance and helpful agents like Iris and Prakash. - Users love the **extensive customizability** of AVADA, appreciating its flexibility and outstanding customer support. - Users praise the **easy setup** process of AVADA, with excellent support aiding quick completions. **Cons:** - Users find the **learning curve challenging** , making it difficult to navigate and utilize all features effectively. - Users feel there are **missing features** in AVADA, particularly regarding customization and free version limitations. - Users wish for more **customization options** in AVADA, as some features require additional help to modify. - Users express frustration with **poor customer support** , finding it inconsistent and challenging to navigate when issues arise. - Users find the **limited templates** of AVADA somewhat confusing and wish for a greater variety and compatibility. #### What Are Recent G2 Reviews of AVADA? **"[Easy Avada Install on Shopify with Exceptionally Fast, Helpful Support](https://www.g2.com/survey_responses/avada-review-12548135)"** **Rating:** 5.0/5.0 stars *— Carla C.* [Read full review](https://www.g2.com/survey_responses/avada-review-12548135) --- **"[Well-Integrated, Reliable Suite That Saves Time with Invoicing and SEO](https://www.g2.com/survey_responses/avada-review-12764667)"** **Rating:** 4.0/5.0 stars *— Alex K.* [Read full review](https://www.g2.com/survey_responses/avada-review-12764667) --- #### What Are G2 Users Discussing About AVADA? - [What is avada Fusion?](https://www.g2.com/discussions/what-is-avada-fusion) - 1 comment - [Which is better Divi or avada?](https://www.g2.com/discussions/which-is-better-divi-or-avada) - [Is avada good for beginners?](https://www.g2.com/discussions/is-avada-good-for-beginners) - 4 comments ### 20. [Kimoby](https://www.g2.com/products/kimoby/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 66 **Product Description:** Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing published at kimoby.com/pricing. ### What Do G2 Reviewers Say About Kimoby? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy communication** offered by Kimoby, enhancing interactions for both cellphone users and tech-savvy advisors. - Users value the **ease of use** of Kimoby, facilitating straightforward communication for tech-savvy individuals. - Users love the **time-saving benefits** of Kimoby, allowing more focus on work instead of phone calls. **Cons:** - Users desire a **quick customer addition feature** accessible from any page to enhance usability. - Users report **double texting issues** with Kimoby, causing confusion for guests already leaving the dealership. - Users report encountering **software glitches** that cause double messaging, leading to confusion among guests about service updates. #### What Are Recent G2 Reviews of Kimoby? **"[a huge time saver](https://www.g2.com/survey_responses/kimoby-review-4991433)"** **Rating:** 5.0/5.0 stars *— JT B.* [Read full review](https://www.g2.com/survey_responses/kimoby-review-4991433) --- **"[Kimoby is great!](https://www.g2.com/survey_responses/kimoby-review-4997678)"** **Rating:** 4.5/5.0 stars *— Maria W.* [Read full review](https://www.g2.com/survey_responses/kimoby-review-4997678) --- #### What Are G2 Users Discussing About Kimoby? - [What is Kimoby used for?](https://www.g2.com/discussions/what-is-kimoby-used-for) ### 21. [CloudContactAI](https://www.g2.com/products/cloudcontactai/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 19 **Product Description:** CloudContactAI is an AI-powered SMS, email, and voice platform for debt collection agencies, banks, and sports facilities. AI agents automatically respond to inbound text messages using full conversation history, not canned replies. An in-app AI assistant lets teams launch campaigns, pull stats, and draft messages through natural language chat. TCPA, FDCPA, and Reg F compliance built in. Integrates via SDK into collection platforms or use directly. ### What Do G2 Reviewers Say About CloudContactAI? *AI-generated summary from verified user reviews* **Pros:** - Users benefit from the **automation features** of CloudContactAI, streamlining communication and enhancing appointment management. - Users value the **personalization features** of CloudContactAI, enhancing customer relationships significantly. - Users value the **ease of use** of CloudContactAI, finding it intuitive and convenient for scheduling messages effortlessly. - Users praise the **easy communication** facilitated by CloudContactAI's user-friendly scheduling feature, enhancing client interactions. - Users love the **easy creation** feature of CloudContactAI, making promotional messaging quick and efficient. **Cons:** - Users experience **slow performance** at times, especially during peak usage, impacting overall efficiency. - Users feel that the **mobile app usability** needs enhancements to improve their overall experience with CloudContactAI. - Users find the **initial setup complex** , though the support team provides helpful guidance throughout the process. - Users find the **limited customization** of message templates restricts their ability to personalize communications effectively. - Users find the **reporting issues** in CloudContactAI detract from the overall effectiveness of its analytics. #### What Are Recent G2 Reviews of CloudContactAI? **"[Elevating Customer Experience!](https://www.g2.com/survey_responses/cloudcontactai-review-10521553)"** **Rating:** 5.0/5.0 stars *— Darren L.* [Read full review](https://www.g2.com/survey_responses/cloudcontactai-review-10521553) --- **"[Essential for Customer Relations](https://www.g2.com/survey_responses/cloudcontactai-review-10519598)"** **Rating:** 5.0/5.0 stars *— Temple K. B.* [Read full review](https://www.g2.com/survey_responses/cloudcontactai-review-10519598) --- ### 22. [Whippy](https://www.g2.com/products/whippy/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 46 **Product Description:** Whippy helps businesses grow revenue without growing headcount — combining omni-channel tools for your team with AI agents that handle the rest. Whippy unifies messaging, automation, AI, and VoIP into a single, intelligent workspace that connects your people and your systems. • Messaging & Automation – Manage SMS, email, and chat in one omni-channel inbox. Create campaigns, workflows, and sales sequences that sync with your CRM or database to trigger personalized communication and actions automatically. • AI Agents – Deploy fully customizable AI agents for recruiting, sales, reception, and customer engagement. Agents can read and write data, qualify leads or candidates, and execute workflows — acting as real teammates that extend your team’s capacity. • VoIP & Calling – Power every conversation with an integrated business phone system. Make and receive calls from desktop, mobile, or desk phones; use IVR, voicemail, call routing, and trigger workflows directly from calls. Whippy replaces multiple disconnected tools with one cohesive platform — giving teams everything they need to communicate, automate, and scale with the power of AI. ### What Do G2 Reviewers Say About Whippy? *AI-generated summary from verified user reviews* **Pros:** - Users find Whippy's **rich feature set** and responsive support invaluable for effective communication and campaign management. - Users praise the **ease of communication** and integration features of Whippy, enhancing team collaboration and efficiency. - Users appreciate the **ease of communication** with Whippy, citing intuitive features and seamless integration for better collaboration. - Users praise Whippy's **exceptional customer support** , highlighting the team's responsiveness and personalized assistance throughout their experience. - Users praise Whippy for its **efficient communication tools** , enhancing engagement with candidates and streamlining messaging efforts. **Cons:** - Users face **messaging issues** such as international texting limits, complex advanced features, and restricted credits for mass messaging. - Users highlight the **limitations when texting international numbers** , feeling the service is still undeveloped and lacking features. - Users experience a steep **learning curve for advanced customizations** , requiring support and guidance to navigate effectively. - Users find a **difficult learning** curve for advanced features in Whippy, requiring extra support and guidance. - Users experience **notification overload** with Whippy, which can be overwhelming despite the option to disable them. #### What Are Recent G2 Reviews of Whippy? **"[Omnichannel Powerhouse: Whippy AI Unifies Communication and Saves Us Hours!](https://www.g2.com/survey_responses/whippy-review-11952671)"** **Rating:** 5.0/5.0 stars *— Lehua J.* [Read full review](https://www.g2.com/survey_responses/whippy-review-11952671) --- **"[Streamlined Recruitment with Immediate Connect](https://www.g2.com/survey_responses/whippy-review-12405142)"** **Rating:** 5.0/5.0 stars *— Matt V.* [Read full review](https://www.g2.com/survey_responses/whippy-review-12405142) --- ### 23. [Clerk Chat](https://www.g2.com/products/clerk-chat/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 101 **Product Description:** Clerk enables SMS and MMS messaging on your existing phone number. Check out our native integrations on top of Slack, Microsoft Teams, and Salesforce. ### What Do G2 Reviewers Say About Clerk Chat? *AI-generated summary from verified user reviews* **Pros:** - Users find Clerk Chat to be **extremely easy to use** , enhancing communication efficiency across multiple teams. - Users praise Clerk Chat's **excellent customer support** , highlighting quick responses and professional assistance from the support team. - Users love the **easy integration with Microsoft Teams** , streamlining communication and enhancing efficiency across organizations. - Users love the **automation** features of Clerk Chat, which significantly enhance response times and customer satisfaction. - Users highly value the **easy communication** facilitated by Clerk Chat, enhancing efficiency and collaboration across teams. **Cons:** - Users report **poor customer support** , with long response times and communication challenges affecting their overall experience. - Users experience frequent **connection issues** with MFA codes, inconsistent number porting, and inadequate support during setup. - Users face **SMS issues** with tracking delivery and activation, leading to complications and delays in service. - Users report **lackluster support** and frustrating changes to features, impacting their overall experience with Clerk Chat. - Users report **delays** in support response times, making issue resolution frustrating and time-consuming for necessary features. #### What Are Recent G2 Reviews of Clerk Chat? **"[Helps keep prospect deal cycles going much faster with instant communication](https://www.g2.com/survey_responses/clerk-chat-review-12857059)"** **Rating:** 4.5/5.0 stars *— Katie W.* [Read full review](https://www.g2.com/survey_responses/clerk-chat-review-12857059) --- **"[Scaling Conversational Communication Capabilities within Software Platforms](https://www.g2.com/survey_responses/clerk-chat-review-12856074)"** **Rating:** 4.5/5.0 stars *— Jenelle V.* [Read full review](https://www.g2.com/survey_responses/clerk-chat-review-12856074) --- ### 24. [Rebrandly](https://www.g2.com/products/rebrandly/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 345 **Product Description:** The link management platform that drives marketing results Every link in your campaign represents a choice: click or scroll past. Generic short links hurt your credibility and cost you conversions. Rebrandly transforms links into a strategic marketing advantage. Branded links with your custom domain get 39% more clicks because audiences trust where they're going to land. But Rebrandly goes beyond the way a link looks—track performance across all your channels in one unified dashboard. Prove campaign ROI with first-party click data that shows exactly what's working for different audiences. Never send another correction email. Edit link destinations anytime, even after campaigns launch. Forgot UTM parameters? Add them retroactively. Links breaking? You'll know immediately and can fix them without republishing. Smart routing sends users exactly where they need to go: mobile visitors to app stores, desktop users to web pages, international audiences to localized content. Automatic UTM tagging ensures consistent campaign tracking across your team. Built for enterprise with 99.99% uptime, GDPR and HIPAA compliance, and SOC 2 Type 2 certification, Rebrandly handles billions of clicks monthly for brands like Volvo, NBA, and Zillow. Integration with 50+ marketing tools means you can create and track branded links without leaving your workflow. Whether you're managing SMS campaigns with character limits, connecting physical to digital with QR codes, or running multichannel campaigns, Rebrandly turns link chaos into organized, measurable marketing success. Start your free trial and see why teams choose Rebrandly to increase clicks, prove performance, and maintain campaign control. ### What Do G2 Reviewers Say About Rebrandly? *AI-generated summary from verified user reviews* **Pros:** - Users value the **security and personalization** of Rebrandly's URL shortening service, ensuring safe, memorable links. - Users value the **customization options** of Rebrandly, enhancing brand visibility through personalized short links. - Users praise the **ease of use** of Rebrandly, highlighting its simplicity and excellent user experience. - Users value the **link management features** of Rebrandly, appreciating stability and personalization for their URLs. - Users value the **link shortening features** of Rebrandly for their stability and personalization options, enhancing sharing ease. **Cons:** - Users note a **confusing interface** that hinders usability and could benefit from additional instructions for better navigation. - Users note a need for **interface improvements** in Rebrandly, though they consider these issues to be minor. - Users desire more **tutorial resources** , feeling that the current offerings are insufficient for effective utilization. - Users face **link availability issues** with Rebrandly, as desired personalized links may already be in use. - Users note a **limited availability of personalized links** , which can be frustrating when desired links are already taken. #### What Are Recent G2 Reviews of Rebrandly? **"[StabilityI can't think of anything](https://www.g2.com/survey_responses/rebrandly-review-11690639)"** **Rating:** 5.0/5.0 stars *— Rick C.* [Read full review](https://www.g2.com/survey_responses/rebrandly-review-11690639) --- **"[Rebrandly is my go to for shortening links](https://www.g2.com/survey_responses/rebrandly-review-10502570)"** **Rating:** 5.0/5.0 stars *— Sunil M.* [Read full review](https://www.g2.com/survey_responses/rebrandly-review-10502570) --- #### What Are G2 Users Discussing About Rebrandly? - [What is Rebrandly used for?](https://www.g2.com/discussions/what-is-rebrandly-used-for) ### 25. [MessageDesk](https://www.g2.com/products/messagedesk/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 35 **Product Description:** MessageDesk is a web-based business text messaging and shared SMS inbox platform that enables organizations to send and receive SMS/MMS from existing landline or VoIP phone numbers through a multi-user interface. MessageDesk is designed for mid-sized and larger teams that want a centralized way to handle texting without moving their primary phone numbers to a new carrier. MessageDesk supports U.S. and Canadian 10-digit numbers and can connect with all major VoIP providers and messaging services like Twilio, while allowing voice calls to remain with the current provider. Capabilities include: Text-enabling existing numbers: connect a business landline, Twilio, or VoIP number via number hosting/authorization, or use new local or toll-free numbers. Shared team inbox: all inbound/outbound conversations appear in a single inbox for multiple agents, with conversation history visible to the team. Relay automations/workflows: assignment, labeling, filtering, and internal collaboration features to automatically send messages and route conversations across threads. Messaging features: group texting, mass/broadcast texting, MMS messaging/media, templates, and scheduled text messages. Customers use MessageDesk in a variety of ways, including for appointment reminders, customer support via text, sales or lead follow-ups, dispatch and logistics messaging, HR and company updates, service and delivery updates, and billing notifications. MessageDesk also includes carrier registration support for A2P 10DLC, which is required for all business texting use cases in the U.S. You can use MessageDesk via any device with a web browser or download the companion mobile apps for iOS or Android. MessageDesk integrates with Zapier to connect to CRMs, forms, and scheduling tools. More integrations are planned for the future. ### What Do G2 Reviewers Say About MessageDesk? *AI-generated summary from verified user reviews* **Pros:** - Users find MessageDesk to be **very easy to use** , making it intuitive for messaging and campaign management. - Users value the **easy communication** facilitated by MessageDesk, enhancing connectivity and collaboration across teams. - Users appreciate the **automated scheduling** in MessageDesk, providing peace of mind and efficient task management across platforms. - Users value the **effective communication** features of MessageDesk, enhancing connectivity and team collaboration effortlessly. - Users find the **customer support** of MessageDesk to be consistently reliable and always available for assistance. **Cons:** - Users find **complex processes** in MessageDesk frustrating, especially with multiple threads for group messaging. - Users feel that MessageDesk's pricing is **somewhat high** compared to competitors, despite liking its functions. - Users find **messaging issues** frustrating, especially with multiple threads and unclear credit usage for group messages. - Users experience challenges with **number registration and duplicate contacts** , which can disrupt initial usage of MessageDesk. - Users find **contact management cumbersome** due to registration issues and difficulties with duplicate entries and organization. #### What Are Recent G2 Reviews of MessageDesk? **"[Message Desk improved the way my company communicates with clients and staff.](https://www.g2.com/survey_responses/messagedesk-review-10788405)"** **Rating:** 5.0/5.0 stars *— Chris R.* [Read full review](https://www.g2.com/survey_responses/messagedesk-review-10788405) --- **"[It's a great app to messages and be connected with the team and colleagues](https://www.g2.com/survey_responses/messagedesk-review-11499637)"** **Rating:** 5.0/5.0 stars *— Disha D.* [Read full review](https://www.g2.com/survey_responses/messagedesk-review-11499637) --- #### What Are G2 Users Discussing About MessageDesk? - [What is MessageDesk used for?](https://www.g2.com/discussions/what-is-messagedesk-used-for) ## What Is SMS Marketing Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to SMS Marketing Software? - [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) - [Email Marketing Software](https://www.g2.com/categories/email-marketing) - [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) - [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) - [Push Notification Software](https://www.g2.com/categories/push-notification) - [Personalization Software](https://www.g2.com/categories/personalization) - [Email Template Builder Software](https://www.g2.com/categories/email-template-builder) --- ## How Do You Choose the Right SMS Marketing Software? ### What You Should Know About SMS Marketing Software ### SMS Marketing Software buying insights at a glance [SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing)) In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels. Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models. Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time. #### Top 5 FAQs from software buyers: - What is the best sms marketing software for high-volume campaigns? - How do sms marketing platforms handle compliance and opt-in management? - Which sms marketing solutions integrate with CRM and ecommerce tools? - How quickly can I launch campaigns using sms marketing software? - What features define the best sms marketing software for personalization? G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews). ### What are the top-reviewed SMS Marketing Software on G2? These are 5 of the top-reviewed sms marketing software: - [**Attentive**](https://www.g2.com/products/attentive/reviews) - Number of Reviews: 1,275 - Satisfaction: 99 - Market Presence: 95 - G2 Score: 97 - [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews) - Number of Reviews: 1,298 - Satisfaction: 50 - Market Presence: 94 - G2 Score: 72 - [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews) - Number of Reviews: 725 - Satisfaction: 77 - Market Presence: 67 - G2 Score: 72 - [**BirdEye**](https://www.g2.com/products/birdeye/reviews) - Number of Reviews: 3,900 - Satisfaction: 82 - Market Presence: 88 - G2 Score: 85 - [**Podium**](https://www.g2.com/products/podium/reviews) - Number of Reviews: 2,066 - Satisfaction: 79 - Market Presence: 95 - G2 Score: 87 Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in SMS Marketing Software **Feedback Pros: What Users Consistently Appreciate** **Easy campaign setup with intuitive dashboards and message scheduling workflows** - _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_ **High message delivery rates with reliable real time customer engagement tracking** - _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team's innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_ **Seamless integrations with crm ecommerce platforms streamline marketing automation processes** - _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_ **Cons: Where Many Platforms Fall Short** **Limited message customization options restrict advanced segmentation and personalization capabilities** - _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_ **Pricing structures become expensive quickly with high volume messaging campaigns** - _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review **Occasional delays or delivery inconsistencies impact time sensitive campaign performance** - _“What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_ ### My Expert Takeaway on SMS Marketing Software in 2026 What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys. The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools. I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking. The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale. ### SMS Marketing Software FAQs #### What is the best SMS marketing software for small businesses? Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored: - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features. - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability. - [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams. #### What is the most reliable SMS marketing platform for retailers? Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments: - [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance. - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data. - [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows. #### What is the best SMS marketing service with automation features? Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities: - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging. - [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale. - [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases. #### What are the benefits of SMS marketing software? SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates. #### Which software combines email and SMS marketing? Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose: - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data. - [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM. - [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows. ### Sources 1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.) **Last Updated on:** March 19, 2026