
Salesmsg is very intuitive, and the UI/UX feels scalable. I always know where to find the features I need, and it’s super easy to navigate. The integration with Hubspot is seamless, which makes it simple to connect records in Hubspot with interactions in Salesmsg. From Salesmsg, I can also quickly jump straight to a contact’s profile in Hubspot.
It has made my work fast and efficient. I don't get stuck or confused when trying to pull data across platforms.
The pricing is fair, my organisation hasn't had complaints in that regard. You get value for your money.
The intuitive nature of the software makes it easy to jump in and start using it the moment you get it. There are helpful tips here and there to make sure you dont' get stuck. The AI infusion helps with oversight, aiding you in areas you may overlook or just consider too cumbersome to do manually.
I'm not a heavy user, but it works perfectly for the things I need. Review collected by and hosted on G2.com.
For organisations with multiple simultaneous users, there's the challenge of not knowing who is on a call in real time. A general dashboard that shows agents currently on a call would increase visibility and efficiency in shared calling environments. Review collected by and hosted on G2.com.