DS

Daneisha S.

CEO

Small-Business (50 or fewer emp.)

6/29/2025

"Smooth & User Friendly Text Marketing"

5/5

What do you like best about Textedly?

I love how easy it is to compose and send a message! There aren't a lot of steps to take and the things you have to complete to send a message are all on the same screen. Practically no matter which page you're on you always have your current message count in view so there's no question on what's available to use. If you need more messages for the month there's a clear area to upgrade or simply buy what you need for the time being. The platform is easy to navigate and train someone else to use. If there's anything we need help with, there's always a customer support bubble at the bottom right of the screen to reach out and ask questions. The agents have great customer service skills and are very eager to help you resolve your issue. Review collected by and hosted on G2.com.

What do you dislike about Textedly?

I'm not sure if this is specific to Textedly or not, but the only "dislike" would be how emojis increase the message count. If emojis could be equal to or even a tiny bit above regular text that would be great and I would use them more often. I'd love to use emojis but something as simple as adding eyes to 2 sentences changes the message count from 2-4. As someone that's new to text marketing I'm not ready to spend a lot on messages monthly but I would need to heavily consider it if I want to use emojis on a regular basis. Other than that, no dislikes. Review collected by and hosted on G2.com.

What problems is Textedly solving and how is that benefiting you?

Textedly helps me reach people in my audience that want to hear about my current specials and last minute deals but may miss my emails from the 1000s of promotional emails they receive on a daily basis. Textedly bridges that gap and allows me to get my information to my audience in an area they're basically guaranteed to check. Review collected by and hosted on G2.com.

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Response from Ally Archer of Textedly

[Editedit](https://www.g2.com/survey_responses/textedly-review-11344502/official_response/edit)

Thank you for the positive feedback! We're glad to hear that you find Textedly easy to use and navigate. We appreciate your suggestion about emojis and will definitely take it into consideration for future improvements.

Best,

Ally

Rating Updated (8/20/2026)
Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.6 out of 5 · Verified reviews from real users

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