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Sinch

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1,280 reviews
  • 8 profiles
  • 19 categories
Average star rating
4.4
Serving customers since
2008

Sinch Solutions

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Sinch Contact Pro

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Empower customers to reach you through their preferred channels, be it phone, email, web chat, SMS, or messaging apps such as WhatsApp or Facebook Messenger. Contact Pro is designed to help you deliver frictionless support that keeps your customers satisfied and loyal – anytime, anywhere. With an enterprise-ready and cloud-based communications infrastructure, you can reduce call-waiting and handling times as well as the number of dropped calls. And with automated identification and fast routing to the right agent, you can dramatically improve first-contact resolution.

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Star Rating

956
230
31
7
56

Sinch Reviews

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Profile Name
Star Rating
956
230
31
7
56
Michelle  G.
MG
Michelle G.
05/05/2026
Validated Reviewer
Verified Current User
Review source: Organic

Super Easy to Use: Intuitive Platform, Great Integrations, and Good Cost

It's super easy to use. The platform is intuitive, there are good integrations (at no extra cost), and the cost is good.
Verified User in Computer Software
AC
Verified User in Computer Software
05/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy API Setup, Reliable Uptime, and Helpful Maintenance Updates

Mailjet was really easy to install and set up with our API. I also appreciate how consistently good the uptime has been, and that I receive updates whenever there’s scheduled maintenance or anything similar.
Praveenkumar P.
PP
Praveenkumar P.
Solution Architect Storage & Backup , DR & BCP Solutions
04/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Setup, Perfect for Small Teams

I like Mailjet because of its simple setup process. It's straightforward when setting up initially—you just go on with the ticket and finish your DNS records. This simplicity is great, especially with the option for multiple sender confirmations, which makes my life easier. I also find it beneficial that I can target a very specific audience with emails. The setup is quite easy, taking no more than two or three minutes if you know how to set it up. Additionally, I don't need to reach out to my team to set up my mail account, which adds to the simplicity.

About

Contact

HQ Location:
Stockholm, Sweden

Social

@wearesinch

What is Sinch?

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you! Shares are traded at NASDAQ Stockholm: XSTO: SINCH

Details

Year Founded
2008
Ownership
SINCH.ST