I like that the campaigns on Attentive are easy to set up, which is great since I don't have any background in computer design or coding. The white glove customer service chat is fantastic, with staff that are very friendly and have good hours. I find them incredibly helpful as they explain things in detail and jump into the account to make changes for me. The initial setup was very easy too, with listwarming completed for us. Review collected by and hosted on G2.com.

The customizable level of an order confirmation email isn't great. It can't pull order tags, so we can't separate emails between products for our customers. Some of our orders are pre-order only, large, or shipping at a later date, and we need more flexibility. Review collected by and hosted on G2.com.