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Bloomreach

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704 reviews
  • 2 profiles
  • 25 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2009
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Profile Name

Star Rating

569
121
10
2
2

Bloomreach Reviews

Review Filters
Profile Name
Star Rating
569
121
10
2
2
Vishal J.
VJ
Vishal J.
.
11/25/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

The Composable Future: Unifying AI-Driven Search and Headless Content For Commerce

What truly sets Bloomreach is its Composable Architecture - especially, the flawless synergy between it's Discovery (Search), Engagement (CDP/Marketing), and Content (Headless CMS) modules. Unlike legacy Digital Experience Platforms (DXPs) that force a monolith, Bloomreach offers a unified data layer that allows you to swap out your front-end (or commerce engine) while keeping the intelligence intact. This flexibility is vital for future-proofing our technology stack.
Katherine C.
KC
Katherine C.
11/25/2025
Validated Reviewer
Verified Current User
Review source: Organic

Sophisticated Personalization and Seamless Web Optimization

the sophistication and level of personalization you can reach with the engagement side of the platform and the discovery side optimizing the web experience for your visitors and customers.
SG
Steve G.
11/21/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Nirmal Kuttan was a fantastic support agent.

I'm new to Bloomreach. With other products I've loved the "chat" feature for help. However, with Bloomreach so far I've had not the best results. Today I got help from Nirmal Kuttan Nirmal was fantastic! Helped me quite a bit. I'm new, and had silly questions, because I'm new. Nirmal was great and helped me. This type of help will turn me into someone who gives a 10 in the future. I hope I get there soon!

About

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HQ Location:
Mountain View, CA

Social

@bloomreach_tm

What is Bloomreach?

Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale of AI, this creates endless new paths to purchase.

Details

Year Founded
2009