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Bloomreach

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743 reviews
  • 1 profiles
  • 23 categories
Average star rating
4.6
#1 in 3 categories
Grid® leader
Serving customers since
2009
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Bloomreach Reviews

Review Filters
Profile Name
Star Rating
592
134
12
2
3
Verified User in Manufacturing
AM
Verified User in Manufacturing
03/18/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Powerful Personalisation and Easy Control Over Customer Journeys

Super easy to work with, powerful personalisation, and gives us real control over customer journeys without loads of dev effort. It’s made testing, targeting, and optimising way quicker and more effective.
Vivek S.
VS
Vivek S.
03/17/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Smooth Migration, Clear API Docs, and Fast Support

The migration from our previous provider was a breeze. The API documentation was very clear, the support staff was quick to respond when needed.
AH
Adam H.
03/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Customizable and Efficient, But Needs More User-Friendly Features

I use Bloomreach for email marketing, and I find it very helpful for managing customer data and segmentations, creating reports, and sending out mass communications quickly and easily. I like that the data and events structure of Bloomreach is a lot more customizable than other providers, which gives a level of flexibility that you can't get with other out-of-the-box solutions. I can create new events or customer attributes much easier than on other platforms, allowing me more freedom to do my job without needing the help of the data or engineering teams. The initial setup was very easy when we switched to Bloomreach three years ago from Hubspot.

About

Contact

HQ Location:
Mountain View, CA

Social

@bloomreach_tm

The Intelligence Behind Personalization

Bloomreach personalizes the customer experience for brands around the world. Loomi AI, its agentic platform, understands every customer in context — then tailors their experience in real time. Connected to applications at every touchpoint, Loomi AI brings personalization to life across email, web, messaging, mobile apps, search, and more. From retail to financial services, hospitality to gaming, Bloomreach powers end-to-end experiences for 1,400+ global brands, including American Eagle, Sonepar, and Pandora.

Details

Year Founded
2009
Ownership
Private