G2

Carol Z.

Controller

Small-Business (50 or fewer emp.)

9/28/2026

"Easy Navigation and Fewer Missed Calls—Now Running Smoothly"

4/5

What do you like best about Podium?

I like how easy it is to navigate, and I appreciate that we’re not missing opportunities because of missed calls. I’ve also gotten a lot of help from our CSM in working out the bugs in the interface, and since then everything has been running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Podium?

It’s a bit expensive, and the AI can struggle at times with accuracy, but many of these issues have been resolved over the last few months. One thing I still wish it had is integration with Sage 300CRE. As it stands, we have to do a lot of the backend data entry ourselves, which is time-consuming. Review collected by and hosted on G2.com.

What problems is Podium solving and how is that benefiting you?

The biggest solution Podium has provided for us is making sure we aren’t missing calls. We’re a small office, but it can get incredibly busy, and calls used to slip through the cracks. Now we have a call log, and we can revisit conversations when we need clarity. That alone has become invaluable to our day-to-day operation. Review collected by and hosted on G2.com.