--- title: Postscript Reviews meta_title: 'Postscript Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 161 reviews by the users' company size, role or industry to find out how Postscript works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 161 scale: '5' date_modified: '2026-07-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Postscript Reviews **Vendor:** Postscript **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.8/5.0 **Total Reviews:** 161 ## About Postscript Postscript is the AI Retention Platform for brands. Trusted by 20,000+ leading ecommerce brands like Ruggable, Dr. Squatch, Thrive Cosmetics, and True Classic, Postscript helps merchants turn SMS into their #1 revenue channel, with a strong focus on list growth, compliance, and data-backed performance. SMS Marketing: From opt-in to order, Postscript helps brands grow their subscriber lists, create personalized campaigns, automate customer journeys, and drive more revenue and loyalty—all from a single platform built specifically for Shopify. Shopper: Postscript's AI shopping assistant that transforms SMS into personalized, two-way conversations at scale. Available 24/7, Shopper answers questions, recommends products, and helps shoppers find what they need, driving higher conversions and stronger subscriber engagement. CashBack: CashBack by Postscript helps brands increase conversions without relying on traditional discounts. By rewarding customers after purchase instead of offering upfront coupon codes, CashBack protects margins while delivering measurable revenue growth across SMS and other marketing channels. We're a fully remote team across North America, united by a shared mission to help ecommerce brands grow. We combine innovative products with exceptional customer support, guided by our core values: Fearless, 80/20, Animal, Customer-first, and Humility. ## Postscript Reviews ### 1. Works as a start but not the best for Growth **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Postscript?** Implementation was great and overall it's a good platform but we found it lacked some features we were really needing. Budget wise, it's not bad. Their customer service was responsive and helpful. **What do you dislike about Postscript?** The UI is lacking in modernization and the analytics are horrible. We also found that we were not able to exclude from lists and that was HUGE for us. **What problems is Postscript solving and how is that benefiting you?** It was a great start for SMS Marketing but ultimately didn't grow like we needed it too. ### 2. Amazing support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Postscript?** Their customer support is the best in the world. Their revenue attribution system works perfectly and their list growing tools are very useful. **What do you dislike about Postscript?** I'd wish they had a WooCommerce integration, and also their popups should be more customizable, and I'd wish their analytics were better. **Recommendations to others considering Postscript:** If you have a Shopify store, this might be your option **What problems is Postscript solving and how is that benefiting you?** Some SMS providers don't attribute revenue correctly, some others don't have the right integrations. PS doesn't have these problems. ### 3. Amazing customer service, intuitive product, easy to build **Rating:** 5.0/5.0 stars **Reviewed by:** Connor R. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Postscript?** Amazing customer service, intuitive product, easy to build. Customer service team is arguably the best account management and relationship ive ever experienced. they are kind, smart, and generous with their time. platform is easy to build and grows new features quickly. **What do you dislike about Postscript?** i like everything about this platform, it's great **Recommendations to others considering Postscript:** get postscript! **What problems is Postscript solving and how is that benefiting you?** solving new ways to reach customers. creating new marketing conversations and styles. much more personal. more direct. its fun and its also very profitable compared to email ### 4. BEST CUSTOMER SERVICE TEAM AND SMS APP ON THE MARKET **Rating:** 5.0/5.0 stars **Reviewed by:** Eric J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2021 **What do you like best about Postscript?** The customer support team strives for excellence. Sylvia is always there when I need her. It's amazing how hard working, generous, and skilled she is when it comes to SMS and how to navigate through Postscripts. If there is an issue she can't solve, she always has an amazing team full of professionals backing her up. I never logged off without any of my problems solved. You can all your trust in Postscript and their entire team! SMS is the future and postscript will help your business stay afloat in this ever changing environment. My business is new but thanks to postscripts, I received 4 orders and these were from a cold traffic audience at a cheap cost, something FB ads couldn't achieve for me and my business. Stay profitable with Postscripts. It's user friendly, has strong integrations with Klaviyo and Wheelio, and it's so easy to create and send campaigns. **What do you dislike about Postscript?** I love Postscripts. I've honestly been thinking long and hard about what I dislike and I can't think of anything right now. Great app! **What problems is Postscript solving and how is that benefiting you?** - Building personal connections with customers - Targeting cold traffic and actually getting sales - Creating and building an owned audience without reliance on paid ads ### 5. Postscript Review **Rating:** 4.5/5.0 stars **Reviewed by:** Kristen J. **Reviewed Date:** January 30, 2021 ### 6. Amazing Customer Success Team + Easy to Use + Great Reporting Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Amber R. | Paid Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Postscript?** Postscript's navigation is very intuitive and easy to manage + build campaigns. The customer success team is very responsive and helpful with building audience segments, campaigns + automations. **What do you dislike about Postscript?** Nothing! I love working with the Posctscript team. **Recommendations to others considering Postscript:** I recommend the platform. **What problems is Postscript solving and how is that benefiting you?** Retention + creating stronger SMS segmentations. ### 7. I love Postscript **Rating:** 5.0/5.0 stars **Reviewed by:** Rozalynn G. | F, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Postscript?** The money it makes my business in such a simple way **What do you dislike about Postscript?** Inability to send a text a different times based on time zone **Recommendations to others considering Postscript:** Do it; you'll make the money back and more. **What problems is Postscript solving and how is that benefiting you?** It's a quick way to give our community updates and education ### 8. Perfect for my online boutique! **Rating:** 5.0/5.0 stars **Reviewed by:** Amber C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2021 **What do you like best about Postscript?** Easy to use and "clone" previous campaigns but I LOVE being able to add my own pictures and gifs along with links! **What do you dislike about Postscript?** I don't have any at this time! I'm very pleased! **What problems is Postscript solving and how is that benefiting you?** I'm not having any issues! ### 9. Best experience EVER! **Rating:** 5.0/5.0 stars **Reviewed by:** Joel P. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2020 **What do you like best about Postscript?** I am so happy I decided to use Postscript. It came highly recommended to me and several team members personally reached out to help me get setup! Within a day, I was generating additional sales for my eCommerce company. My favorite things are: * How fast & easy setup is * How profitable this SMS channel is for me * How helpful their team is: fantastictexts.com, < 5-minute customer support times, help me create any configuration I want **What do you dislike about Postscript?** It is hard to think of dislikes when it comes to Postscript, however, I believe these changes would improve the overall experience: * Improved Analytics - I'm a data nerd and would like to see more granular data * Organization of segments - It's amazing how customizable the segments are, however, when you have a lot it gets messy. It'd be great to create an accordion tab or something to place them into folders **What problems is Postscript solving and how is that benefiting you?** SMS Marketing is huge and Postscript is allowing us to generate so much more revenue and a sales channel that is only going to gain more and more popularity! I can't believe we generated over $50,000 just during Black Friday Cyber Monday from our SMS ### 10. Fast And Easy To Set Up **Rating:** 5.0/5.0 stars **Reviewed by:** Jeni M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2021 **What do you like best about Postscript?** Getting up and running was as simple as adding the Postscript app to our Shopify Stores. Getting our keywords and popups configured was easy and we started to see signup ups right away. Postscript has become one of our most profitable marketing channels. The effort is low and the return is high. The one time we needed to reach out to customer support for some guidance they responded quickly and were very helpful. **What do you dislike about Postscript?** We'd love to see more integrations for the email collection feature. You can opt to use the Postscript database and then download the csv for import. Not a huge deal, but it's an extra step. It would be nice to have this process automated. **What problems is Postscript solving and how is that benefiting you?** We are seeing a better open and click through rate vs. email. We also are seeing better conversions compared to email. ### 11. Great service & support **Rating:** 5.0/5.0 stars **Reviewed by:** Chrystal R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **What do you like best about Postscript?** I love how simple it is to create campaigns and text my customers. The ability to send GIFs is great and there are many list building options. It allows me to reach my customers instantly when social media can't. Also the customer support is awesome. I always get quick replies & solutions, they are helpful and also fun! **What do you dislike about Postscript?** I think the main downside is that individual carriers can prolong texts -- but that isn't Postscript's fault. I would like to see more Shopify integrations like a "text when back in stock" feature. I also would like to use Postscript for my other non-shopify business someday but they are only for Shopify stores at this time. **What problems is Postscript solving and how is that benefiting you?** It helps me to get a LOT of people to my website quickly which helps to increase sales on our new arrival drops. With social media being less and less reliable this is incredibly helpful ### 12. Great step by step instructions for a simple and legally compliant set up! **Rating:** 5.0/5.0 stars **Reviewed by:** Jules T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Postscript?** Postscript has been such a wonderful tool to connect to our clients! As a small business with a hardworking team of women who each wear several hats within the company, we needed something easy to utilize and effective. Set up was extremely simple and I did not have many moments of the overwhelmed, "I don't know what I'm doing" panic! Being legally compliant is huge for our company, and Postscript made everything so simple with no second guessing if we were doing it right. Also, the sales already have been shocking. The customer service has been A+ and they are extremely helpful in helping your business succeed with the app. It has already surpassed our email marketing revenue by 200% with a text that takes me 5 min to make vs an email that takes 2+ hours. **What do you dislike about Postscript?** We do not have any big dislikes in function as of yet to report. MMS can look blurry in preview. I also wish we could send .mp4 or other short videos, not just photos and gifs. Also I wish there was an option for customers to not be able to text back and there be a customizable automatic response like, "This user is not able to receive texts back. Please email ******** with any questions." **What problems is Postscript solving and how is that benefiting you?** We had a problem where the checkout was no longer requiring a phone number from customers. This was because of the new checkout feature to sign up for text marketing but was causing issues for us with label making. Shannon with Customer Service helped us to make sure our legal wording was in place and then we re-enabled the mandatory phone number option at checkout but made sure the text marketing box was NOT automatically selected at checkout. ### 13. Excellent SMS Service for ecom/Shopify **Rating:** 5.0/5.0 stars **Reviewed by:** Shlomo Z. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Postscript?** There really are many things to like about SMS Marketing. I will list a few: - PostScript specifically is Super customizable campaigns & segmentation is available. - The customer service is seriously Second-to-none. - SMS Marketing just works, for ecom it's a no-brainer & PostScript makes it easy. - I like that they are also hands-on (They give you detailed instructions on how to disclose all of the required info to your customer (and they will even help you implement if you need the help). **What do you dislike about Postscript?** Not much at all, Support asked me the standard "is there was anything else they can help me with", I jokingly said, "sure, help me make more sales". Sure enough, Shannon (CS rep) told me she will do an account Audit & literally found me ways to make more sales. I mean c'mon, if that's not great customer service, I truly don't know what is! **What problems is Postscript solving and how is that benefiting you?** Using PostScript we are able to connect with our customers where they hang out most (on the phone)! Response rates & Click-through rates are infinitely better than email. We use it together with email, email is still very important. ### 14. Postscript is the texting program I've been looking for! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2020 **What do you like best about Postscript?** There are so many amazing things that I love about Postscript! I love that I have automations set up so my customers are getting text messages and I'm making money all the time. I love that I can personalize all of my text messages and they are SO easy to create and send! I love that I have two way communication and my customers can text me right back! It's so great! All of those things are amazing, but honestly the best part has been the customer service. I have never experienced a company with such excellent customer service at all times of the day. Every person I've interacted with has been incredible and literally helped me with step by step instructions to set things up, fix things (that I did wrong!), and they have all made sure that I had a clear understanding of everything I asked about. **What do you dislike about Postscript?** I honestly have found nothing that I dislike. I'm quite particular about things and I just love this program. **Recommendations to others considering Postscript:** I recommend signing up immediately and getting those automations set up asap! **What problems is Postscript solving and how is that benefiting you?** I have been able to text my customers using photos and GIFS whenever I want, plus they can text me back - which is a TOTAL GAME CHANGER!! I am making money from the automations and once I set those up, they just do all the work for me! I have used many texting programs in my 5+ years in business, and I love Postscript. The only regret is that I didn't find it sooner! ### 15. Amazing experience and platform **Rating:** 5.0/5.0 stars **Reviewed by:** Lillie D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Postscript?** Honestly, it's the customer service support team. **What do you dislike about Postscript?** that it does not seamlessly integrate with my email marketing platform. **What problems is Postscript solving and how is that benefiting you?** Communicating with customers in a more immediate way. ### 16. The BEST text service **Rating:** 5.0/5.0 stars **Reviewed by:** Kalani C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Postscript?** There are so many features, and the representatives ALWAYS go above and beyond. They're quick and efficient, not to mention PATIENT with my millions of questions and ideas. I've had postscripts for a few months now, and they've helped me even more I was on a paid plan. **What do you dislike about Postscript?** No dislikes come to mind. There's nothing another text service does that Postscripts doesn't. It took me a bit to get the hang of all of the features and tools because I wasn't used to it at the time from the text service I had switched over from. I remember being really confused at transferring my text list, but someone had assisted with that as well. **Recommendations to others considering Postscript:** Take the time to get familiar and learn it. You wont regret it! **What problems is Postscript solving and how is that benefiting you?** Automations have been the best part. I've generated more revenue through the automations I've created via postscripts than the other text service I had the months prior to switching to postscripts ### 17. The best SMS Platform hands-down. Nothing with match their team! **Rating:** 5.0/5.0 stars **Reviewed by:** Jarod S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Postscript?** What I like best about Postscript is simply their amazing support team. I have NEVER worked with a SaaS company that is more dedicated to their customers than Postscript. Just yesterday I was having some issues with my account and after messaging with support for awhile, they had 3 of their top engineers creating a brand NEW solution that not only worked for my account but for other merchants as well. It really showed me that Postscript truly cares about their customers whether they are small or large. On top of that, any time I have questions about a specific feature, I simply ask their chat widget and typically get an answer within 5 minutes... NO ONE ELSE does that. And I find that extremely valuable for our business. On top of that, Postscript UI is extremely easy to use and they are constantly working on improving it to improve the experience. I know they have a huge roadmap coming and cannot wait to see what Postscript has in store for us! I found other SMS platforms being able to do one of those things, but not the other. Whereas Postscript is able to hit a homerun on both the support and user experience. 10/10 recommend. **What do you dislike about Postscript?** The only thing I don't like about Postscript is the UI design. Yes, it's very easy to use BUT I think it could use an extreme makeover to make it cleaner and more modern. On top of that, a mobile app or even a mobile viewpoint of the dashboard would be extremely nice to have. Right now, I am not able to view on mobile as it's just not optimized. **Recommendations to others considering Postscript:** If you're thinking about Postscript, just give them a month to blow you away. Bug their customer support as much as you can and you will quickly learn how great the platform is and how willing to help they are! **What problems is Postscript solving and how is that benefiting you?** The problem we're solving with Postscript is the ability to connect with our customers on a much deeper and personal level. Email marketing is great and all, but SMS numbers are on another level. We can create a more personal connection, allowing customers to connect with us and really understand our brand. They feel they can text us, we can respond, and they feel it's a genuine relationship between a company and a customer. Which is exactly what we're trying to build and really improve that customer experience. The main benefit we see is just being able to connect with our customers on a new level, that we're literally a text away! On top of that, the increase in conversions and open rates will drive new sales for our business. ### 18. Postscript is totally worth the investment! **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa T. | Email Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Postscript?** I wish we have discovered Postscript right away! Ths app made it easier for us to communicate too our mobile customers on a more personal level. The ease-of-use and functionality it offers integrate well with our current marketing efforts. With each campaign we send, we are confident that all the information we want to get across will be properly disseminated. We've tried other SMS marketing softwares before but nothing compares to Postscript in terms of CTA and conversion. **What do you dislike about Postscript?** I wouldn't say this is a con though to be honest. The learning curve in the beginning can be a little high but their support team (esp. Shannon!) are ALWAYS very helpful and accommodating to any question we have. Postscript has the best customer service and tech services in any app we've used within the Shopify environment. Now, using PostScript is a breeze! **What problems is Postscript solving and how is that benefiting you?** Postscript helped us connect with customers in a more personal level. ### 19. New to SMS - Postscript Makes IT Happen **Rating:** 5.0/5.0 stars **Reviewed by:** Nate R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Postscript?** We're new to SMS Marketing and Postscript broke down any barrier to entry we might have had! Their simple, easy to use interface makes it quick to set up an account and get rolling. Have any questions? Their Customer Service is top-notch. I have yet to use a service that is better in all of those ways. There are no hidden surprises and everything is as straightforward as it gets. Set up keywords, campaigns, and grow your lists within minutes of signing up! Since we've started with Postscript, we've been approached by other brands to get us to onboard with them. I tell them, no way, we're staying here. Why would we leave? Their integrations are also a huge plus when you have a lot of separate apps that have to communicate with each other to make the marketing puzzle whole. If you've been thinking about getting into SMS Marketing or it's something you're already doing, I couldn't recommend Postscript enough! **What do you dislike about Postscript?** The only thing we've had difficulties and limitations with is some coding and integrating into our website but they are well aware of it. I have no doubts that it's something that will be fixed in the future! **What problems is Postscript solving and how is that benefiting you?** We've been wanting to get into SMS Marketing for a while and through Postscript, it's way easier than we imagined it would be! Obviously generating revenue is the name of the game, but we all know that's not the easiest thing to do. Well, through Postscript, they make SMS Marketing as simple as can be and are always there to help out with questions and provide the right answers. ### 20. The Best (and Nicest) SMS Marketing in the World! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Postscript?** Everything! Prior to using Postscript, the company I worked for had used 2 different SMS marketing platforms and they were both underwhelming and unhelpful. Everything about Postscript is designed for your company to succeed! From the knowledgable staff that is quick to answer any questions, you have to the vast resource center to the texting guides (it lets you know how effective your text will be) to their SMS certification course, literally everything on this platform is designed to help you be the best in the game at SMS marketing and to help you grow your audience and expand your reach. As a small business, I can't imagine a better platform! One of my favorite aspects of this platform is just how much I feel the company is evolving with the market. It is easy for "best practices" to become dated, but Postscript is constantly working to stay in front of market trends so you really feel like you are doing the very best thing for your company and customer. **What do you dislike about Postscript?** Nothing. Postscript is perfect. I cannot stress enough how much I love this company! **Recommendations to others considering Postscript:** If you need an SMS Marketing platform look no further, I promise you will absolutely love it! **What problems is Postscript solving and how is that benefiting you?** Prior to using Postscript, we always felt like our SMS marking was sending texts into the void, but that simply isn't the case here. Our audience is more engaged and we feel more connected to our customers. We are seeing amazing ROI on every text, and we feel confident in every communication we have through Postscript. Also, their analytics and data are incredible! When you sign up immediately take the SMS certification course, it is massively helpful! After you complete that, work through and set up the recommended automated lists. One of our biggest problem areas was abandoned carts and retargeting. Postscript has helped us reengage with our audience that might otherwise have been lost. ### 21. Best option for Shopify text marketing! Postscript is the Klaviyo of SMS. **Rating:** 5.0/5.0 stars **Reviewed by:** Mary P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Postscript?** Super easy to integrate, set-up an account and get started with SMS! Our clients are seeing incredibly high CTRs and conversion rates for Abandoned Cart & Welcome Flows. Their 30 trial makes it very easy to get clients on board + prove the value of SMS when they haven't used the channel before. Shannon is a customer support specialist who helps me troubleshoot any new tasks on the regular. She makes it quick and easy to get things moving! **What do you dislike about Postscript?** Would love to see an auto-update option when you need to level up to a higher volume plan. Also being able to sort my dashboard by specific dates would be really helpful when managing reporting. **What problems is Postscript solving and how is that benefiting you?** We are making communicating with customers easier for our clients, and the purchase process easier for customers. We have seen conversion rates over 6% and have been able to engage our younger audience more efficiently. ### 22. MUST HAVE for SMS Marketing! Best app ever. **Rating:** 5.0/5.0 stars **Reviewed by:** Amber N. | SMS Client Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Postscript?** Extremely easy to use and setup, responsive customer service, and insightful analytics that keep getting better. There are a ton of integrations and automation templates that make getting up and running super fast. I've been able to help my clients bring in insane revenue by using Postscript. For some, SMS now makes up 15% of their total revenue. I've used numerous other SMS platforms and nothing compares to Postscript. If you have Shopify, you need this app! **What do you dislike about Postscript?** Nothing. I'm happy they continue to roll out new features that make sense for the user. **Recommendations to others considering Postscript:** If you're considering adding SMS to your Shopify store, make your life easy and go with Postscript. It is so much easier to use than other apps and that time saved can be used on other marketing initiatives! Be prepared to be pleasantly surprised with the extra revenue you bring in with very little effort. You can't beat the customer support, which is essential when dealing with a new channel. You won't regret using Postscript! **What problems is Postscript solving and how is that benefiting you?** I'm able to scale the SMS division of my agency by using Postscript. The time it took to navigate other apps made it too difficult to work efficiently and bring on new clients. With Postscript, I'm able to clone automations, toggle quickly back and forth between accounts, and provide valuable insights gathered from the analytics they provide. It's truly plug and play and exceeds my client's and my expectations everyday. ### 23. Zev & Shannon From PostScript Are The Reason I Generate An Extra $200,000 a Month **Rating:** 5.0/5.0 stars **Reviewed by:** Saman I. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Postscript?** The first thing I need to mention - before all else - is their INCREDIBLE Customer Service and Customer Experience. The only thing a business owner hates more than looking for an answer and having to speak to incompetent or lack luster customer service agents... is nothing. That's the worst! But the team at PS literally responds to my messages within seconds, and answer any and all questions I have. Their software is incredibly robust and works similarly to your favorite CRM, but with that come challenges with logic, triggers, segmentation, etc. Zev and Shannon have always walked me through the steps, helped me with adjustments, and catered to my demanding requests. Their team also goes above and beyond by suggesting fruitful automations, campaigns, and more. Just recently, they have created integrations with ReCharge which really helps with managing subscriptions, along with a pop up form that now collects EMAILS and phone numbers. Collecting both the emails and phone numbers really helps with our Welcome Series and messaging from Klaviyo. My LTV has significantly increased, my churn rate for subscriptions have decreased, and best of all, our revenue has sky rocketed. Our automations and campaigns generate $200,000 a month for my business with high EPM. The honest truth is this: without the help of Zev and Shannon, I would have not optimized this SMS messaging platform and reaped the rewards I currently do. From A-Z, they've covered my needs, and ALWAYS exceed my expectations. If you're running a eCom business, small or large, it's imperative you use this app. More companies need to learn from PostScript, and I look forward to my continual support of the best eCom SMS messaging platform on the market today. **What do you dislike about Postscript?** What I dislike is the lack of key functionality (in my mind) when it comes to creating triggers, segmentation, or functionality from their integrations like ReCharge. But seemingly, as soon as I am annoying by a lack of bandwidth from their options, they release the functionality I was hoping for! They truly are one step ahead of the game. Main Suggestions: Make sure you can sort through products for exclusions in a simpler manner. Perhaps by "text contains" functionality, rather than having to list several SKUs. Will make life much easier. **Recommendations to others considering Postscript:** Try is ASAP. Much better than Attentive and the customer service / functionality is top notch. If you're using Shopify and Klaviyo, it's seamless to integrate. **What problems is Postscript solving and how is that benefiting you?** I'm able to reach my customers with higher open rates and click through rates. We've realized that SMS marketing generates much higher revenues than emailing does. It's also a great way to open another channel of dialogue with our customer. We host all Customer Service inquiries on Gorgias, and with the help of their seamless integration, we can cater directly to our customers in their preferred method of communication - which is texting. ### 24. If you're doing e-commerce, you need postscipt **Rating:** 5.0/5.0 stars **Reviewed by:** wakeup e. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Postscript?** 2 things: 1) The automations make it easy to save sales that could have been lost. Your guaranteeing your customers will think about you again when you setup an automated SMS. 2) Segments and Campaigns. We've been able to build an SMS segment to send weekly texts for those that ask. These opt in customers are some of our most valuable customers because we're constantly in communication. Postscripts makes it easy to send our weekly texts. **What do you dislike about Postscript?** So far... so good! Nothing to dislike! Smooth app... with an amazing interface. **Recommendations to others considering Postscript:** If you in E-commerce you should at the very least be recovering sales using SMS. If you want to communicate with your customers beyond email then SMS is your answer. And postscript is the best way to go if your on Shopify. **What problems is Postscript solving and how is that benefiting you?** Staying in contact with my customers via SMS ### 25. Best SMS Service & Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonas H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2021 **What do you like best about Postscript?** I like how easy it is to set everything up. Everything is really self explanatory. We never experienced any errors. I like how easy it is to get in contact with them - They are always there in the chat answering all our questions. **What do you dislike about Postscript?** I can´t really name anything i dislike. We changed from another software. **What problems is Postscript solving and how is that benefiting you?** We wanted to have an additional channel for marketing, just like email just much better. Now we can have a full circle marketing process where we can advertise both on email and SMS. And the Numbers we gotten from using SMS are over the roof ### 26. Why aren't you already using this?!?! **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Postscript?** The speed of the support team is like nothing I have experienced with any other brand. You can tell they actually care about the success of your store, and they will do anything it takes to solve a problem or think of a workaround in order to get done what you need to get down. Most companies will just spend a ton of time and money to get you onboard, but after that, you're pretty much stuck on your own, but not with Postscript! Also, the ROI is insane, so you really can't beat the prices. **What do you dislike about Postscript?** My only dislike would be some of the reporting features. It has good integration with Shopify, but if you are thinking about getting some in-depth reporting, you might have to get more creative. My only ask would be better integration with Shopify to see what customers bought, the names of the customers, how many previous orders, etc. Instead of just revenue generated. **Recommendations to others considering Postscript:** Use it! Get out there, build a compliant list, and give it a chance. For us, people weren't catching on to it at first, but continuing nurturing and continue to hit them with promotions that they want! **What problems is Postscript solving and how is that benefiting you?** We are solving the problem of open rates, to be honest. Postscript immediately gets out to our customers, and even builds a deeper connection as opposed to our email service. That would be the biggest benefit, are the open rates, and the immediate action taken from the messages we send out. Everyone is on their phone all time, so if you can send a text that ACTUALLY speaks to them, then you've got a great thing going. ### 27. Shannon and the Postscript team helped us increase revenue by 4x in 2 months! **Rating:** 5.0/5.0 stars **Reviewed by:** Joanne C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Postscript?** The best part about using Postscript is their advanced knowledge of SMS marketing and easy access to their customer service team and the resources they provide. Every conversation I've had with their team provides incredible value. I have never left a conversation with an issue unresolved. You can tell their team CARES about their partnerships, which means the world to our small and growing business. Shannon has made an incredible impact on our business; so much that we feel like she's apart of our team. **What do you dislike about Postscript?** A few things that we dislike about Postscript is not being able to EXCLUDE segments when sending out campaigns like our email marketing platform does. This would make segmenting lists a little bit easier, but there are ways around it. In addition, I wish reading the analytics was a bit easier to comprehend. I find myself doing a little more leg work than other platforms to pull the numbers I need. Other than those 2 things, everything is great. **Recommendations to others considering Postscript:** Using postscript was the best business decision we have ever made. **What problems is Postscript solving and how is that benefiting you?** Postscript helped us realized how important it is to make connections with our customers. Shannon has provided us with examples, resources, and blogs that have helped our team understand the benefits of segmenting our audience and providing value, which is why we were able to grow our account so quickly. ### 28. By FAR ONE OF THE BEST COMPANIES AND BUSINESS DECISIONS I HAVE MADE **Rating:** 5.0/5.0 stars **Reviewed by:** Mushiya T. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Postscript?** It is so hard to choose one thing, because this company is so great. However, since I am being forced to choose one thing I like out of the dozens of things I like about Post Script, I would say the CUSTOMER SERVICE. A company can have the greatest product ever but if their customer service is poor, it's easy to get frustrated. Post Script Customer service is at 100% and that is not an easy thing for a company to get. They are super friendly and helpful at every single stage. They don't just want to take your money. They go above and beyond to make sure you are getting your monies worth. And let me tell you, the platform is turnkey. I see my return 10 fold. **What do you dislike about Postscript?** I can't believe I am saying this because I am definitely not the easiest person to please, and I am a stickler for just A+ everything, but there is honestly NOT ONE THING I dislike about Post Script. **Recommendations to others considering Postscript:** I personally look into at least 5-10 providers when I am looking for a product or service. I ask 104 questions and I even test trial them. Mostly because I spend a lot of money marketing and in my business and I don't want to waste it on a company that will not do what it says it will do. So needless to say, by the time I choose a company, chances are, they are amazing. Post Script did not disappoint me AT ALL. My advise to anyone thinking of adding Texts Campaigns to your marketing is STOP THINKING. It's a no brainer. It works. PERIOD POINT BLANK. People check their texts way before they check their emails. And emails still work, so just imagine Texts! Your life will change. And so will your bank account. And my advice to those considering Post Script, if your are debating on which company to go with... STOP DEBATING. I've done all the dirty work for you. Post Script is HANDS DOWN THE BEST IN THE INDUSTRY. Thank me later. Better yet, send me a bottle of Preseco. **What problems is Postscript solving and how is that benefiting you?** One time I could not upload my GIF image to my text campaign. I tried everything for literally 2 days before I reached out to Customer Service. Not only did they identify my problem of the GIF size still being to big, but they sent me a tool to cut it down and BAM! My campaign was set to go. I utilize Post Script to send immediate text Notification bout sales and specials to our client base. My favorite thing to do is to watch the analytics and juts keep refreshing it to see how many people have opened the text and the amount of purchases coming directly from the texts. It's like a straight no brainer. Some campaigns cost me 25-30 dollars to send and within minutes I have thousands of dollars in purchases. The benefits are quite clear. ### 29. Best way to nurture customers over time and push promotions **Rating:** 5.0/5.0 stars **Reviewed by:** Peter J. | Founder/Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2021 **What do you like best about Postscript?** It's an incredibly powerful tool. Setup was easy with the Shopify app install. The mobile friendly signup that autofills the text for the customer is crucial. Our signup rate is way higher than I expected. Automations are easy to set up and responses get forwarded to our support email. **What do you dislike about Postscript?** The templates for automations could be more conversational. It's helpful engaging customers in conversation to build loyalty, trust, likability and such. **What problems is Postscript solving and how is that benefiting you?** We needed a way to run promotions and keep in touch with our customers that was more reliable than email and automated. Postscript checks both boxes with flying colors. ### 30. Great SMS platform and very helpful customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrei Z. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Postscript?** Integrations with Zipify OCU and Klaviyo are deal-breakers. Really easy to use and if I can't figure something out, their customer support team is super-responsive! Also, the ability to do almost everything within the app, without reaching out to reps all the time is great. **What do you dislike about Postscript?** Can't really rely on Postscripts reporting in terms of sales attribution. The numbers differ significantly from what our other tracking platforms are showing. Segmentation filters are rather good, but still lacking a few obvious features like selecting people who never clicked, or excluding other segments from segments or campaigns when sending. **What problems is Postscript solving and how is that benefiting you?** Deliverability is pretty good, so our abandoned cart sequence and campaigns are working really well, so we're able to reach out to a lot of customers who we'd have lost otherwise. Important for sales and promotions. ### 31. Extremely Helpful Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2021 **What do you like best about Postscript?** SMS Marketing is a new frontier and the PostScript Team helps you throughout the process of understanding how to best fit it into your business. The team was patient with me and answered my many questions flawlessly. I now feel confident and comfortable leveraging the benefits of SMS. Shout out to Bryan for his excellent support. **What do you dislike about Postscript?** Nothing so far, we're still in the implementation stage so we need some time using it before we have an opinion. **Recommendations to others considering Postscript:** Feel free to reach out to their support, they are very responsive and knowledgeable. **What problems is Postscript solving and how is that benefiting you?** We've been looking to incorporate SMS marketing in our business for some time. Postsript connected directly to Shopify and gives us the tools we need to grow our business. ### 32. great software, easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Postscript?** its easy to understand the flow of this software, from someone who has never used it before. **What do you dislike about Postscript?** making automation flows is a bit confusing at first. **What problems is Postscript solving and how is that benefiting you?** ability to create both automated flows and single-send campaigns to reach SMS subscribers. easy to upsell or send subscription nudges. ### 33. Exciting... **Rating:** 5.0/5.0 stars **Reviewed by:** Jazarah G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Postscript?** Well firstly the customer service was phenomenal. I reached out to do some configuring but received the greatest help from a rep named Shannon who was conversational and I felt like i was talking to a good girlfriend. i heard about postscript through a friend who earned 25k and had proof of her sales. One thing i love is that i can still grow my email list while collecting sms and they give you the tools to convert your already existing email list **What do you dislike about Postscript?** so far there is nothing to dislike . its pretty straight forward **Recommendations to others considering Postscript:** you get a 30 day trial. try t out and see if its for you **What problems is Postscript solving and how is that benefiting you?** i dont get many open and click with email so i think sms is the way to go ### 34. Best Text Platform Out There **Rating:** 5.0/5.0 stars **Reviewed by:** Joe K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Postscript?** It is so easy to use, I have never done SMS marketing before and set up everything myself. Whatever I couldn't figure out the CS team was so easy to work with via chat solving problems in minutes. I've made $1000 off postscript with almost no effort in the free trial phase alone. **What do you dislike about Postscript?** Honestly so far, nothing. Sure I wish there were some more integrations available like Yotpo review collection, or Talkable referral, but there are workarounds to everything and they are adding more integrations all the time. **What problems is Postscript solving and how is that benefiting you?** Improved communication with my subscription customers, increased new customer acquisition with collecting phone numbers than I was email addresses. The tools allow me to get as creative as I can with new ways to use the platform and I'm constantly figuring out new stuff. ### 35. Awesome Automation + Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2021 **What do you like best about Postscript?** I love the automation the best and the campaigns! They are very particular and proficient on the legal aspect of making sure you are compliant! **What do you dislike about Postscript?** I really don't favor the plan and credits set up - it's on the expensive side... I need to thoroughly review my plan's credits to include or not include emojis and images. **What problems is Postscript solving and how is that benefiting you?** I think Postscript is on the cutting edge of text messaging! I realized this is necessary! ### 36. PostScrips has made the transition to SMS incredibly easy! They even integrated into our website. **Rating:** 5.0/5.0 stars **Reviewed by:** Maddie J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Postscript?** They integrated easily into our website. **What do you dislike about Postscript?** It is sometimes hard to find the different lists of people signed up. **Recommendations to others considering Postscript:** Ask questions! They have GREAT customer service! **What problems is Postscript solving and how is that benefiting you?** It allowed us to make the transition from email to text. ### 37. The best text app on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler W. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2020 **What do you like best about Postscript?** The platform and the customer service. It is super easy to use. They even set automated flows up for me. This is the best and fastest customer service I have received in Shopify ever and I have been working with Shopify for years now. **What do you dislike about Postscript?** I can honestly say I have zero dislikes about Postscript. **Recommendations to others considering Postscript:** It is a must have if you want to maximize your sales. **What problems is Postscript solving and how is that benefiting you?** Getting back lost sales with the automated flows. Collecting phone numbers. They now even collect emails which is huge. Collecting both at the same time allows me to hit customers via email and text. The ROI is huge. Definitely a bang for your buck. ### 38. Excellent SMS service & Excellent Support team **Rating:** 5.0/5.0 stars **Reviewed by:** Janelle C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Postscript?** It's been so easy to get our account set up and our list from a *less superior* SMS provider uploaded. Not to mention that their support team has been absolutely one of the best I've interacted with out of any app! Quick to reply & always a pleasure to speak with. **What do you dislike about Postscript?** Nothing major so far-- would love a definition list of the triggers which they have passed along and would love to see a way for custom promo codes to be generated in Recharge along with the shopify ones in the future. **Recommendations to others considering Postscript:** Don't wait any longer to get started! **What problems is Postscript solving and how is that benefiting you?** We needed a new SMS provider as our last one was super spotty. We haven't had any deliverability issues since joining PostScript and thats been a major relief going into BFCM! ### 39. User friendly, functional, and amazing support! **Rating:** 5.0/5.0 stars **Reviewed by:** The Groomsman S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Postscript?** We shopped around with multiple SMS platforms before landing on Postscript! We love their support, functionality, and usability of the product. It's already added so much value to our team. Plus it was super easy to install + get started...and much cheaper than others. The 30 Day free trial is SUPER helpful. **What do you dislike about Postscript?** I do wish there were more behavioral options BUT no one really has that due yo the nature of SMS. **Recommendations to others considering Postscript:** Just do it, doesn't hurt to try--its free! **What problems is Postscript solving and how is that benefiting you?** No problems WHATSOEVER. Even if I do run across something I need help with, their support chat is VERY responsive + quick to help :) The benefits seem to be endless. Loving the different abilities for list building (far exceeds the others) + driving revenue. ### 40. Software w/ the BEST Customer Service EVER. **Rating:** 5.0/5.0 stars **Reviewed by:** Kory H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2020 **What do you like best about Postscript?** As stated in my title, the customer service for this software is unparalleled. Seriously. It's to the point that I remember the names of the customer service reps as if they were my friends... they kinda are - maybe? Corrine, Sylvia - I'm looking at you. **What do you dislike about Postscript?** Having to remove opt-in at checkout this year is a bummer, but out of their control. It's a new legal thing. **What problems is Postscript solving and how is that benefiting you?** Posttscript allows me to be more conversational with my customer base, in a way that email cannot. I'm able to have one-on-one conversations to market my products and address any issues in a conversational manner, suited for the modern era. ### 41. Very happy so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about Postscript?** We've had excellent support from Postscript in getting our SMS campaigns and flows set up. And immediately we started to see results. **What do you dislike about Postscript?** Like all SMS marketing platforms, depending on the size of your list, SMS can be an expensive way to reach customers. **What problems is Postscript solving and how is that benefiting you?** We've been able to set up flows that make it really easy to secure a strong ROI right out of the gate. ### 42. Fanastic Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Postscript?** Easy Implementation and setup. Awesome customer service and great value to increase sales **What do you dislike about Postscript?** Regulations on SMS marketing and phone number capture **What problems is Postscript solving and how is that benefiting you?** customer base very responsive to sms marketing ### 43. Easy to Use Platform that Delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Postscript?** The platform is truly built for all skill levels and allows you to get up and running with SMS communications with room to tweak and optimize as you go. **What do you dislike about Postscript?** The integration with Klaviyo emails is excellent, but at times it's tempting to consolidate features under one application. **What problems is Postscript solving and how is that benefiting you?** We are running Shipping Confirmations, Promotional Campaigns, Surveys and creating custom audiences with ease. ### 44. It's Saved My Business!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Postscript?** The automation is very helpful for me to just autofill my information. **What do you dislike about Postscript?** At this time I don't have any complaints. **What problems is Postscript solving and how is that benefiting you?** I'm reaching my customers faster with PostScript ### 45. Great platform to dial in your SMS marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchel M. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Postscript?** Making different text automation based on what the customer has bought ex) a certain product or a certain combo of products. Also I love the fact that SMS campaigns are SO much more responsive than making email newsletters **What do you dislike about Postscript?** I dislike that with a list of 1000 contacts It costs me about $35 in credits to send out just one mass text campaign. That's one expensive text! **What problems is Postscript solving and how is that benefiting you?** Not currently solving any problems, but their staff is always very fast to reply on LiveChat ### 46. The best SMS platform for Shopify merchants **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Postscript?** The knowledge and responsiveness of the customer service team. The fact that support is US based is very important to me. They are responsive and can walk me through any issues I encounter. I like how extensive their knowledge base is and how much emphasis they place on educating their customers about being TCPA complaint as well as the best SMS practices. **What do you dislike about Postscript?** I dislike shortcodes, but after being onboarded and using the platform for 6 months, we realized that shortcodes don't decrease revenue at all. **What problems is Postscript solving and how is that benefiting you?** Creating and maintaining an intimate channel of communication between our brand and our customers. Before Postscript, we were paying 5x the amount to a different service that was worse. They are my go-to and they take feedback to heart which I appreciate. ### 47. I Love Postscript **Rating:** 5.0/5.0 stars **Reviewed by:** Africa On M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Postscript?** I love the customer service experience! The team is always available and puts forth the effort to ensure my questions are answered. The app is very easy t use and integrates with my email system Klaviyo which has been a huge help segmenting my lists. Postscript recently did an audit of my strategy and provided a ton of helpful suggestions that I'll be implementing. I also like its affordability. I have apps that I cost more than Postscript but the customer service is horrible. I'll be cleaning my app list toward the end of the month and those apps will not make the cut. If I didn't own a business, I'd work for Postscript! Yeap, I love them that much. **What do you dislike about Postscript?** Previously, the app graded the strength of your text messages while you were typing the message but that feature is no longer available. **Recommendations to others considering Postscript:** Use the app and you will not be disappointed! It's worth every penny. **What problems is Postscript solving and how is that benefiting you?** My customers are able to receive their shipping information and learn about discounts right on their phone which helps them if they are inundated with emails. The benefits I have realized is hearing from my customers more often. They reply to the texts with questions and suggestions which is something they were not doing via email. ### 48. Postscript is an awesome SMS app with exceptional customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Postscript?** The ease of use has been beneficial to our fast-paced workflow. Automations were automatically added to our account and we were up and running from day 1. The customer service and management team have always gone out of their way to ensure our needs were being met. **What do you dislike about Postscript?** Sending SMS messages can become expensive if you don't segment lists effectively. **What problems is Postscript solving and how is that benefiting you?** We are solving the challenge of omnichannel lead capture and driving sales to our Shopify store in an effort to increase AOV and LTV. By using automation and compelling copy, we can drive increased ROI while nurturing customers through the buyer's journey. Campaigns have also been effective at getting the word out to our customer list about new releases, special offers, and other important news. ### 49. An SMS Platform You NEED **Rating:** 5.0/5.0 stars **Reviewed by:** Lenny H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Postscript?** The segmentation in Postscript is unlike any other SMS platform. It's easy to use and allows us to send out campaigns to certain audiences to maximize our revenue. **What do you dislike about Postscript?** I personally dislike the 160 characters as a single segment, but, it's the same thing with every other SMS provider which is unavoidable. However, with Postscript's pricing, it's not a problem at all. **Recommendations to others considering Postscript:** Highly recommend if you're looking for an SMS platform that beats all other SMS platforms in terms of functions, customer support, and pricing. **What problems is Postscript solving and how is that benefiting you?** With our previous SMS platform, we were unable to have quick conversations with our customers. With Postscript, we're able to quickly respond to our customers and manage all conversations in a single dashboard which helps us build relationships with our customers. ### 50. Simple with great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2021 **What do you like best about Postscript?** I really enjoy the fact that the customer service team is on quick and efficient. They are super helpful when it comes to explaining the basic minutia of the platform to beginners and experts. I also enjoy their willingness to schedule meetings when new updates roll out and explain what they think can help us. We use them for multiple brands and have had an exceptional experience with customer service and simple automation flows. **What do you dislike about Postscript?** There isn't really anything I disliked. I came into Postscript with a business already using the platform so there was a slight learning curve, but as mentioned above. The customer support team helps me understand everything I need to set us up for success. **What problems is Postscript solving and how is that benefiting you?** We are always looking for ways to connect with our customers in unique ways. We have a VIP program using Postscript where subscribers gain early access to product drops before they sell out and have exclusive access to gear that isn't released to the public. ## Postscript Discussions - [What is Postscript used for?](https://www.g2.com/discussions/postscript-what-is-postscript-used-for) - [What is PostScript in Photoshop?](https://www.g2.com/discussions/what-is-postscript-in-photoshop) - [Is PostScript still used?](https://www.g2.com/discussions/is-postscript-still-used) - [What is PostScript format?](https://www.g2.com/discussions/what-is-postscript-format) - [What is PostScript used for?](https://www.g2.com/discussions/what-is-postscript-used-for) - [View Postscript pricing details and edition comparison](https://www.g2.com/products/postscript/reviews?open_modal_url=%2Fproducts%2Fpostscript%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fpostscript%252Freviews&source=sticky_header_pin&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-27+15%3A44%3A17+-0500&secure%5Bsession_id%5D=ef80a836-2583-44a7-927d-56f713720866&secure%5Btoken%5D=8a20e88d024caf8ea75af8a16c7a624a9c88f452b3cf16a21b819f957629b35b&format=llm_user) ## Postscript Integrations - [Okendo](https://www.g2.com/products/okendo/reviews) ## Postscript Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Performance Optimization & Learning - AI Marketing Agents** - Send-Time Optimization - Autonomous A/B Testing **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Generative AI** - AI Text Summarization **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - Short Codes - API Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI - RCS Business Messaging** - AI **Audience Intelligence & Segmentation - AI Marketing Agents ** - Lookalike Audience Modeling - Behavioral Triggering - Predictive Audience Segmentation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Postscript Alternatives - [Attentive](https://www.g2.com/products/attentive/reviews) - 4.5/5.0 (1,472 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.5/5.0 (1,311 reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - 4.6/5.0 (1,203 reviews)