G2

Rajesh B.

Founder

Small-Business (50 or fewer emp.)

10/18/2026

"One Platform for Managing Leads and Customer Relationshipsll-in-One CRM and Automation"

4.5/5

What do you like best about HighLevel?

What I like best about HighLevel is that it brings CRM, lead management, marketing automation, appointment scheduling, and customer follow-ups together on one platform. This makes it much easier to manage the entire customer journey without constantly switching between different tools. Its automation features are particularly useful because they save time, improve consistency, and help ensure that no lead is missed. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

What I dislike most about HighLevel is that the platform can feel overwhelming at first. Since it offers so many features, the interface is not always intuitive, and setting up workflows and automations can take time. A simpler onboarding process, clearer navigation, and more beginner-friendly guidance would make the experience smoother. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

HighLevel is helping us manage leads, client enquiries, follow-ups, appointments, and marketing communication from one place. It reduces our dependence on multiple tools and makes the entire process more organised. The automation features save time, ensure that potential clients receive timely responses, and reduce the chances of missing important opportunities. Overall, it allows us to focus more on our core work while managing customer relationships more efficiently. Review collected by and hosted on G2.com.