Product reviews software, or customer feedback software, allows e-commerce businesses to host reviews of products on their websites for the purpose of improving the e-commerce business experience. The software helps the merchant measure and improve customer satisfaction, identify unhappy customers, and get valuable insight from the buyers themselves. Product reviews software helps e-commerce websites engage with their consumers, understand customer behavior, and improve their product or service based on authentic feedback. Unlike Online Reputation Management software, of which there is confusion but no crossover with Product Reviews software, the latter software provides little monitoring or managing of reviews. Product reviews software integrates with e-commerce platforms and works alongside email marketing software and social networks.
To qualify for inclusion in the Product Review category, a product must:
Product Reviews reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
Trustpilot is a customer review management tool that helps you connect and build trust with customers and potential customers. Automate your review collection process, gather feedback, improve organic search results, increase CTR and conversions on paid search with Google Seller Ratings, and amplify your online presence with Trustpilot.
Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions reach in-market shoppers, personalize their experiences and give them the confidence to buy. Each month in the Bazaarvoice Network—the world’s largest shopper network—more than 900 million consumers view and share authentic content including reviews, questions and answers and social photos across 6,000 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly—data that powers high-efficiency digital advertising and personalization with unmatched relevance. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe and Australia.
Yotpo is a customer content marketing platform that helps online businesses collect every type of user-generated content and use it to build a stronger brand and better customer experience. We help brands leverage customer reviews and photos throughout the buyer journey to increase trust, social proof, and sales. With our comprehensive solution and easy-to-use dashboards, you can understand what your shoppers think about your products and identify opportunities to improve customer experience. Yotpo integrates with the best eCommerce platforms and services such as Shopify, Magento, and BigCommerece, to maximize the power of user-generated content. An official partner of Google, Facebook, and Instagram, Yotpo has raised $101 million in funding and has over 300 employees globally.
Empower your customer advocates. PowerReviews works with more than 1000+ brands and retailers to help increase sales by empowering the voice of your customers. Our product suite includes the following: - Ratings & Reviews - Question & Answers - Syndication - Social Suite - Analytics & Insights - Product Sampling - Seller Ratings
TurnTo provides the next generation of customer content solutions to top merchants and brands. With a unique suite of 4 innovative products that work beautifully together - Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Comments - TurnTo produces more content of more different types, delivering greater conversion lift, better SEO, and deeper merchandising insights. That’s why eCommerce leaders like Saks Fifth Avenue, Newegg, Sur La Table, and GNC, and brands like Cole Haan, Jockey, and Clarins rely on TurnTo for their customer-voice programs.
Reviews.co.uk/Reviews.io is a Google-licensed review collection tool for companies to collect company & product reviews from genuine customers, then share these on Google. The service provides companies with insightful feedback on themselves as a company, and the products that they offer. Features include: Automatic review collection and review publishing; Review photo collection and publishing; Google and Bing Seller Ratings; Google Shopping ads. Reviews.co.uk also includes Rich Snippets which can improve CTR and attract targeted users. Users can create Facebook review ads, Google review ads and carry out sentiment analysis. Unique on the market is our Third Party Review Management tool, which allows you to manage your online reputation not just in Google, but across a range of other sites like Facebook, Tripadvisor, Yell, Yelp and more. By directing a percentage of your customers to write reviews on these sites, you'll start to see more consistency in your online reputation across the whole web. Display your reviews on your website with a wide range of beautiful customisable widgets, meaning your customers can read reviews directly on your website without leaving. Adding product reviews to your product landing pages gives your potential customers the information they need on product suitability right on your website. The more information available, the less chance of a bounce and the more chance of a sale. To help with review solicitation, Reviews.co.uk provides fully customized review invitations for companies to send out. Review collection pages are mobile ready and the process itself is kept simple for maximum participation from customers. Once received, reviews and star ratings are displayed on Google and Bing as a direct link to the company page. Reviews are also displayed on a company's profile page on the Reviews.co.uk website. It is here that companies can reply to reviews individually. Collecting reviews is paramount to the success of your business online. For more information on how collecting reviews in Google can help you, read our Ultimate Guide to Google Reviews blog post at https://blog.reviews.co.uk/google-business-reviews-ultimate-guide. Sign up for a free trial at https://www.reviews.co.uk/business-solutions in the UK or https://www.reviews.io/business-solutions for other worldwide locations.
We help manufacturer brands monitor key e-commerce data on Amazon, Walmart, and other major retail sites. Our software will track the following information daily on a per SKU level: * Product reviews on Amazon and most other major retail sites * User questions on Amazon and most other major retail sites * Buy box (merchant, availability), 3P prices, and sales rank * Product content (title, images, bullet features, A+ status) * Search rank position Once signed up, you'll be able to access the raw data and also get timely notifications. Key features include: * Email alerts for new reviews and questions with ability to filter reviews by stars for the entire team * Ability to set MAP prices and get alerts when prices are violated * Ability to export all data (reviews, questions, prices, search) Contact us for a demo to learn more and start your free trial!
Real people. Real reviews. Real insight. Feefo isn't a typical reviews platform. It allows you to collect and analyse valuable feedback gathered directly from genuine customers - but real reviews are just the beginning. As well as helping to increase conversion rates, improve SEO and reduce churn, Feefo gives you the tools to gather incredible insight that you can use to improve your customer experience, build trust in your brand and make better business decisions.
ResellerRatings is an integrated customer review management platform that helps you connect, understand, and build trust with customers throughout their journey. In one integrated toolset, ResellerRatings Reviews Suite gives powerful capabilities that automate your review collection process, syndicate user-generated content (UGC) through the world’s largest search channels and analyze customer sentiment to provide a unified view of the customer.
Verified Reviews is a trusted third party that specializes in the collection, moderation and display of ratings and reviews from actual customers With offices in the US and Europe, this global company is present in more than 30 countries. Verified Reviews is official partner with Google, Yahoo and Bing and enables its clients to get seller ratings stars, allowing online customers to see which advertisers are highly rated. Features include: • SEO/SEM: Seller Rating Stars; PLA; Rich Snippets; Google Shopping; Google my Business • CRM: your online private platform • Reviews display: more than 30 widgets to choose from; product reviews display integration • Social integration: Verified Reviews Facebook app; social sharing
Shopper Approved is the fastest growing customer rating and review service in the United States, though we serve clients world-wide. Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have attributed to our success. For two years in a row now, Shopper Approved has made the Inc 500 list as of the fastest privately owned companies in America. The company placed #192 in 2016 and #368 for 2017. There's a reason why companies like 1800Contacts.com, B&H Photo, Quicken Loans and 1800Flowers.com choose Shopper Approved for their customer ratings and reviews.
Authentic Experiences We’re on a mission to empower brands to capture their customer’s voice through user generated content. With TrustSpot’s innovative approach to Content Marketing, Referrals and Loyalty, brands are able to accelerate their growth and increase customer lifetime value. Since authenticity & social proof are the pillars of consumer trust online, TrustSpot provides brands with a comprehensive solution to capture ratings & reviews, video testimonials, photos, social experiences, product Q&A and more. Each month, more than 60 million consumers in 98 countries view and interact with a piece of content generated by TrustSpot. With seamless integrations into over a dozen of the leading eCommerce platforms, we’re making it easy for brands to get started collecting user generated content. TrustSpot is headquartered in Orlando, FL and was founded by Ryan Haidinger and Larry VanDenHandel.
eKomi, The Feedback Company is the only Goldman Sachs-backed independent provider of transaction-based reviews & ratings. As a Google worldwide partner, eKomi has gathered & published over 50,000,000 reviews for customers using its groundbreaking social commerce technology. eKomi generates seller ratings, customer reviews, product reviews & social recommendations, to create viral effects on websites, social media, and search engines which allow for a successful revenue generating impact for businesses. All reviews are checked via algorithm and manually before getting published on our clients' Trust Pages, and on Google, Bing, Yahoo, and Facebook. We have developed the most varied and innovative review generation methods which allow our clients to request feedback from any and all of their clients, a fact which is reflected in our high response rates. We collect more and better reviews than any other company in the business, which is why working with eKomi represents the best return on your investment.
FeedbackFive, the inventor of automated feedback management for Amazon merchants, gives sellers the power to proactively manage their feedback scores and product reviews. Developed by eComEngine, LLC, FeedbackFive helps merchants to automatically solicit feedback and product reviews from customers, review negative and neutral feedbacks and product reviews received, monitor trends, and more. FeedbackFive is a proven Amazon feedback and product review software, trusted by merchants worldwide since 2007. Available on many Amazon marketplaces. Amazon.com, co.uk, .de, .fr, .es, .com.au, .in, .mx, .ca, .it For a Free Trial, visit www.feedbackfive.com.
Our comprehensive Customer Loyalty solution delivers full online, in-store, and app-based loyalty functionality to help engage customers and motivate them to choose your brand no matter where they are shopping. Our experience based approach to loyalty empowers you to reward your customers throughout the customer journey--from purchasing to writing reviews, referring friends, connecting to your social media channels and much more--to build genuine, lifelong loyalty.
We use client's reviews to get them stars in Google search results. We can aggregate reviews from anywhere and use them so that client's webpages get stars in Google search results. Google search results with stars get more clicks. We have integrations with Google My Business, Google+, Twitter and Facebook so that when a good review is received it can be posted about on social media.
Bravo enables marketers to instantly capture video from customers, users and fans - right over the web. Companies such as Indeed, Act-On Software and Pearson are using Bravo to launch user generated video campaigns, including video testimonials, video contests, customer stories, product reviews and more. Loved for its beautifully simple interface, Bravo can capture video from any browser, smartphone or tablet.
Product review monitoring, management and big data analytics, helping today's biggest brands listen to their customers and improve products. Our focus is to automate customer feedback/reviews research, analytics and provide intelligent answers to the most important questions around product performance.
Sprinklr is the first unified customer experience management platform for the enterprise. We help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel — at scale. Headquartered in New York City with 1,400 employees in 19 offices, Sprinklr works with 1,200+ global companies including Nike, McDonald’s, Microsoft, P&G, Samsung, more than 50% of the Fortune 50, and nine out of ten of the world’s most valuable brands. Its partners include SAP, IBM, Microsoft, and many others across the CXM ecosystem. For more information, visit sprinklr.com, chat with us at @sprinklr, or email firstname.lastname@example.org.
Starfish Reviews is a WordPress plugin that helps business owners and marketers get more positive reviews for their business or client's businesses. Starfish helps encourage positive reviews while capturing negative ones for internal review and improvement. You can gain more reviews on Google, Facebook, Yelp, Trustpilot, G2 Crowd, Amazon, iTunes, and many more! Try out the free edition on WordPress.org or purchase one of our plans with a 14-day 100% money-back guarantee. If you use WordPress and need more online reviews, Starfish Reviews is for you!
TargetBay lets you personalize eCommerce experience through reaching out to targeted customers with tailor-made messages. Improve conversions, customer loyalty and ROI with TargetBay tool which helps you understand how a shopper navigates through your website and personalize their shopping experience.
brainer is an-easy-to-use app that empowers companies to increase the number of online customer reviews as well as enhance the quality of their online reviews. Our user-friendly tool sends a simple text message requesting a business review when customers are at the peak of their satisfaction-- directly after receiving service. We use this to your advantage, as brainer sends a simple text message such as, ‘Were you satisfied with the service provided by [insert your business name]?’ If the customer selected 'yes,' brainer delivers them to a one of the review platforms of their choice. If the answer is ‘no,' the review is sent to you as a feedback, giving you a chance to provide additional customer service and leave each customer completely satisfied. Simply put, brainer delivers positive reviews to your business which helps solidify your online reputation. With brainer, get business discovery with the power of online reviews.
Conversio - formerly Receiptful - is an all-in-one marketing dashboard that enables eCommerce store owners, marketing consultants, and software developers to engage and build long-term relationships with customers. The marketing dashboard allows entrepreneurs to integrate multiple applications and manage all marketing activities through a single interface. Conversio offers a wide range of features including receipts, abandoned carts, follow-ups, newsletters, recommendations, and reviews. The software enables organizations to create different receipt types as well as provides default templates that can be customized to add text, images, discount coupons, and logos. Receipts created and sent with Conversio are also optimized for mobile viewing.
FeedbackTuner provides an all-inclusive platform for Amazon sellers to create, manage, and optimize automated email campaigns. Built-in analytics in a user-friendly dashboard allow sellers to track the data behind seller feedback statistics. Customizable parameters allow users to personalize pre-made templates and translated messages for international marketplaces.
Centralized social media reviews and live customer feedback. Pull powerful statistics and reports for your business on a brand or store level, allowing you to easily compare and identify stores strengths and weaknesses based on customer feedback. GoReview in-store customer feedback tool give customers access to your uniquely branded mobi site where they can leave positive or negative ratings. Negative ratings will be kept offline and managers are immediately notified via sms and email.
Lipscore is one of the most effective ratings and review plugins in the world. On average more than 20% of end customers across all sectors and all countries leave a rating and/or review using our software. In addition we enable you to act on the feedback given through carefully tailored features like the Support Trigger to make sure that you grab every opportunity to make each customer a returning customer.
Online Reputation management Software to grow your Business. Start growing your reviews in minutes - Get alerts of new reviews and customer feedback in one dashboard. Easily respond to customers and work to improve your brand reputation. Reputation management software maintains the consistency of the reviews and ratings on your web page that keeps attracting the customers. And always ensures that rating lies between 4 and 5 so that your service is always prompted up in the best labels.