Best Review Management Software for Medium-Sized Businesses
Products classified in the overall Review Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Review Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Review Management category.
In addition to qualifying for inclusion in the Review Management Software category, to qualify for inclusion in the Medium-Sized Business Review Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.
Best Review Management Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize
Okendo is a platform that offers features including review collection, loyalty programs, quizzes, and surveys to streamline integrations on site. Users frequently mention the platform's user-friendly interface, responsive customer support, and the ability to streamline various tasks such as review collection and customer engagement. Reviewers experienced issues with limited design flexibility in certain features, difficulties in capturing more reviews, and challenges with certain integrations and customizations.
1,264 Twitter followers
Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your custo
Feefo is a review platform that integrates with customer journey and operational workflows, providing structured feedback at scale. Reviewers appreciate the ease of use, the clean integration into their systems, the responsive support team, and the ability to gather and manage reviews efficiently. Reviewers experienced some challenges with the platform, such as a slight learning curve when setting up campaigns and automations, limitations in customizing review request emails, and occasional difficulties in uploading multiple invites.
6,306 Twitter followers
Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are
Bazaarvoice is a platform that collects and syndicates reviews, allowing users to monitor and control the publication of reviews and ratings on their site. Reviewers appreciate the ease of integration and navigation of Bazaarvoice, its useful syndication feature, and the opportunity it provides to engage directly on customer sites and syndicate reviews. Users mentioned issues with Bazaarvoice's user interface, confusing functionality, poor customer service, rigid business practices, and complex setup and integration process.
19,209 Twitter followers
Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin
Reputation is a centralized platform that collects and manages user ratings and reviews from various platforms, offers real-time review monitoring, and provides insights from marketing campaigns. Users like Reputation's ability to centralize reviews, its real-time review monitoring system, and the insights it provides from marketing campaigns, which guide users in SEO improvements. Reviewers noted that Reputation lacks a strong social media presence and management, and its reporting often lags, causing confusion in reviews navigation.
10,939 Twitter followers
Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T
Experience.com is a platform that provides a space for clients to leave reviews, helping businesses expand their social reach and improve their online presence. Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform. Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered.
Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever
29,962 Twitter followers
Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yot
Yotpo is a platform that manages customer reviews, images, loyalty programs, and SMS marketing, and integrates these elements within a single ecosystem. Reviewers frequently mention the ease of use, the ability to quickly set up and customize the platform, the seamless integration with other systems, and the valuable support from the Yotpo team. Users reported issues with the platform being expensive and overly complex, limitations in customization and visual options, and dissatisfaction with the support received from Yotpo.
19,294 Twitter followers
REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and
172 Twitter followers
ReputationStacker's review management software helps businesses get more reviews, rank higher in local search, and win more customers... automatically. It’s a completely hands-off reputation manage
Localyser is an online reputation management & customer experience software that helps you turn online reviews into your most powerful marketing tool. We help multi-location brands such as the Ta
Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.
Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This
SingleInterface is Asia’s largest AI Retail Tech platform, revolutionizing how multi-location brands scale, engage, and grow. Our AI-powered full-stack solutions help businesses connect with customers
Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with
Sprinklr Social is a platform used for managing social media marketing activities, including publishing, scheduling, and reviewing engagement dashboards. Reviewers frequently mention the platform's robust automation capabilities, customizable dashboards, and the ability to manage multiple social channels in one place, saving significant time and improving efficiency. Reviewers experienced a steep learning curve with the platform, finding it complex and not always intuitive, with some reporting issues with slow performance when handling large datasets and occasional support or bug issues.
38,182 Twitter followers
Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leadi
317 Twitter followers
