--- title: Reviews.io Reviews meta\_title: 'Reviews.io Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 654 reviews by the users' company size, role or industry to find out how Reviews.io works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 654 scale: '5' date\_modified: '2026-08-21' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Reviews.io Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Reviews.io but has limited features. Are you part of the Reviews.io team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond. Display them seamlessly with over 15 fully customizable, on-brand widgets that elevate your website, email campaigns, and social media presence. Enhance your Google visibility with integrated star ratings to improve performance across both paid and organic channels. Collect deeper insights with first-party data tools like Attributes and Surveys, and syndicate your reviews to key third-party platforms to extend your reach. With over a decade of experience and thousands of 5-star rated customers, REVIEWS.io is trusted by over 12,000 leading brands to drive real business outcomes. Now part of Clearer.io, we’re helping brands build better buying experiences powered by authentic customer voice. “We saw a 38% uplift in conversions after implementing REVIEWS.io widgets across product and category pages.” — Head of Digital Commerce, Boxraw Why Brands Choose REVIEWS.io ✓ 15+ customizable review & UGC widgets ✓ Google Shopping & SEO-ready with structured data ✓ Deep integrations: Shopify, Klaviyo, Gorgias & more ✓ First-party data for better segmentation & targeting ✓ Proven ROI with fast time to value and white-glove support Whether you're launching your first campaign or scaling globally, REVIEWS.io gives you the tools to turn customer feedback into your most powerful growth engine. Join thousands of brands already building trust, driving revenue, and standing out in a crowded market with REVIEWS.io. * * * Seller [clearer.io](https://www.g2.com/sellers/clearer-io) Discussions [Reviews.io Community](https://www.g2.com/products/reviews-io/discuss) Languages Supported German, English, French, Italian, Dutch, Spanish Solution Type Best-of-Breed Overview by Rich Ball Show More ## Pricing Pricing provided by Reviews.io. ### Essentials $29.00 300 Review Invites Per Month ### Start-up $99.00 1500 Review Invites Per Month [ View More Pricing Information ](https://www.g2.com/products/reviews-io/pricing) ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,220) ](https://www.g2.com/products/birdeye/reviews) [ ![Bazaarvoice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bazaarvoice") Bazaarvoice 4.2/5(809) ](https://www.g2.com/products/bazaarvoice/reviews) [ ![Okendo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Okendo") Okendo 4.7/5(453) ](https://www.g2.com/products/okendo/reviews) [ View All Alternatives ](https://www.g2.com/products/reviews-io/competitors/alternatives) ## User Insights Average based on 654 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Reviews.io Integrations (24) What do users say about integrations? Integration information sourced from real user reviews. [Show More Integrations](https://www.g2.com/products/reviews-io/integrations) ![Matt D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt D.") MD Matt D. Owner Small-Business (50 or fewer emp.) 8/13/2026 "Extremely disappointing moderation process for retailers" 0.5/5 What do you like best about Reviews.io? The website looks good overall. The backend is easy to navigate, and collecting reviews is straightforward and simple. Integrating Reviews.io was a simple process coming from our old reviews platform. Our issue is with the Reviews.io support team. They side with customers far more often than not when it comes to moderation of negative reviews even when evidence is provided by us, the retailer. We rely on them to help us and they have fallen short in this department. This is why we are switching. Review collected by and hosted on G2.com. What do you dislike about Reviews.io? We fully expect negative reviews from time to time. That's part of running a business, and legitimate criticism should absolutely remain published. What we don't accept is the idea that a customer should be able to publish objectively false information about a business and that the platform we're paying to manage our reviews won't meaningfully intervene. This creates an incredibly one-sided system. A customer can make damaging claims publicly, while the retailer is left to defend itself underneath the review—even when the retailer can provide documentation showing those claims aren't true. Review collected by and hosted on G2.com. What problems is Reviews.io solving and how is that benefiting you? Review.io makes collecting reviews from customers simple and easy. Collecting photo and video reviews (which truly helps tremendously) is also straightforward. Before using them, video reviews weren’t even an option for us—now they are. Pricing is not very competitive on our opinion. There are many alternatives on the market that now to the same things as Reviews.io for a fraction of the price. This is why their customer support is the reason we are leaving and won't be back. For what we pay, we expect better support. Review collected by and hosted on G2.com. Show More 8/17/2026 Current UserValidated ReviewerSource: Organic ![Holger D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Holger D.") HD Holger D. Founder / Owner Small-Business (50 or fewer emp.) 8/20/2026 "Excellent Customer Service and Seamless Google Reviews Integration" 4.5/5 What do you like best about Reviews.io? The customer service is excellent. Reviews.io is the only platform we use for handling customer reviews in our online store. They seamlessly integrate 3rd party reviews from our customers on Google. The reviews they collect for us also tribute to our Google seller rating and whenever there is any kind of hiccup the customer service is fixing it in a short amount of time. I think this is really not a low-cost product, but with the implementations and compared to other services of this kind it's still worth the money Review collected by and hosted on G2.com. What do you dislike about Reviews.io? When we have problems with 3rd party reviews on Google and they are e.g. removed because they don't match the review guidelines, we always have to contact the customer service, because they don't re-sync automatically Review collected by and hosted on G2.com. What problems is Reviews.io solving and how is that benefiting you? It helps us building trust with new customers in our online store. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul S.") PS Paul S. Manager, Business & IT Development Small-Business (50 or fewer emp.) 7/27/2026 "Fair Pricing, Easy Integration, and Reliable Reviews Management" 4.5/5 What do you like best about Reviews.io? Fair pricing. Dashboard easy to use; you can search for reviews in multiple ways and respond privately and publicly. There are options to include photos and videos in reviews.. Initial integration easy enough, even with a custom website. We've had no issues with product reliability / bugs. AI support is OK as a first level, and you can get it escalated to "proper" support easily. Review collected by and hosted on G2.com. What do you dislike about Reviews.io? We found that some (not all) of the widgets were not as easy to work with as they could be, because they clashed clashed with other layout in the parent website; this is not a major detraction though, and overall we are very happy with the reviews.io offering. Other than that, no problems! Review collected by and hosted on G2.com. What problems is Reviews.io solving and how is that benefiting you? Good feedback useful for customer confidence and info. Bad feedback (not much!) useful for use to refine our processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bob K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bob K.") BK Bob K. Web Applications Architect & Systems Analyst Small-Business (50 or fewer emp.) 6/25/2020 "Love Reviews.io!" 5/5 What do you like best about Reviews.io? We really love the ease of use and flexibility of reviews.io, as well as the much more reasonable cost. As good as the platform is, their support is even better. They are super-responsive to requests and have worked with us on many occasions to iron our issues and create solutions. Review collected by and hosted on G2.com. What do you dislike about Reviews.io? Even though they have a bunch of widgets, making them more flexible / user-editable would be nice. Review collected by and hosted on G2.com. What problems is Reviews.io solving and how is that benefiting you? Product and company reviews. They have helped us in not only gathering the reviews, but using their widgets to display them on our site has been painless. Review collected by and hosted on G2.com. Show More 8/12/2026 Current UserValidated ReviewerSource: Organic RM Rita M. Scottish Kilt provider Manufacturing Small-Business (50 or fewer emp.) 7/3/2024 "very Pleasant experience with Support agent" 5/5 What do you like best about Reviews.io? I went on chat with a support member of reviews.io I had a problem with creating company profile with reviews.io the support agent stick with me for like an hour and she kept guiding me till my work was done. it was much appreciating her efforts and time she give me to get my work done. Big Thumbs Up Review collected by and hosted on G2.com. What do you dislike about Reviews.io? The process of creating profile was little comlicated. Review collected by and hosted on G2.com. What problems is Reviews.io solving and how is that benefiting you? Reviews.io help in maitain brand reputaaton. We can collect the reviews from our clients and hence we can build our online reputation. Review collected by and hosted on G2.com. Show More 7/30/2026 Current UserValidated ReviewerSource: Organic ![Leonid K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonid K.") LK Leonid K. Online Reputation Specialist Small-Business (50 or fewer emp.) 4/10/2026 "A very average platform that doesn't give measurable results" 2/5 What do you like best about Reviews.io? It’s a pretty good desktop version of the site. It also usually ranks in the top 10 SERP results for CA, AU, and DE. Review collected by and hosted on G2.com. What do you dislike about Reviews.io? This platform generates absolutely no measurable additional traffic, and here’s why: on the mobile version of the site, the “Visit Website” button is hidden behind a submenu. Since 95% of traffic now comes from mobile devices, most people never see that button, so they don’t click through from Reviews IO to the brand’s website. On top of that, it’s impossible to add a link with a UTM tag or any other tracker to the “Visit Website” button, which makes it even harder to measure or attribute any traffic. Review collected by and hosted on G2.com. What problems is Reviews.io solving and how is that benefiting you? Just another resource with positive content about the brand in the top 10 SERP results—nothing more. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mirek B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mirek B.") MB Mirek B. director Small-Business (50 or fewer emp.) 3/12/2025 "Quality service with good customer support" 5/5 What do you like best about Reviews.io? As a business, we’ve had the pleasure of experiencing the full spectrum of human expression right here on this review platform—ranging from thoughtful, honest feedback to the occasional creative work of fiction. Truly, a masterpiece of modern communication! The portal does its job well, allowing customers to share their experiences and businesses to respond (or, at times, simply marvel at the creativity) Review collected by and hosted on G2.com. What do you dislike about Reviews.io? There is nothing I can think of at the moment Review collected by and hosted on G2.com. What problems is Reviews.io solving and how is that benefiting you? helped with unfair reviews Review collected by and hosted on G2.com. Show More Response from Ruby Branston of Reviews.io [Editedit](https://www.g2.com/survey_responses/reviews-io-review-10934512/official_response/edit) Glad to hear that the platform is doing its job and that REVIEWS.io has helped with unfair reviews. Thank you for the positive feedback and support! 6/26/2026 Current UserValidated ReviewerSource: Organic ![Nastassja L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nastassja L.") NL Nastassja L. Marketing Manager Small-Business (50 or fewer emp.) 11/22/2023 "Super Helpful!" 5/5 What do you like best about Reviews.io? I love that whenever I reach out through the chatbox, the team is always available to help. They’ve been able to resolve all of my issues and suggest alternative ways to achieve the best results. I really appreciate the support, especially because there have been many instances where Trilok has jumped into our account and helped set up features. Review collected by and hosted on G2.com. What do you dislike about Reviews.io? So far, I have not experienced anything I dislike about Reviews.io Review collected by and hosted on G2.com. What problems is Reviews.io solving and how is that benefiting you? They have been so helpful setting up our reviews on our website and helping sync our Klaviyo account. Our marketing team consists of me and a graphic designer, so having this additional resource is amazing. Review collected by and hosted on G2.com. Show More 4/20/2026 Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 4/28/2026 "Seamless Shopify Integration with Fast, Responsive Support" 5/5 What do you like best about Reviews.io? Reviews.io integrates seamlessly with our Shopify website using app embeds which makes adding reviews to specific pages simple and the support team is quick to respond and resolve any issues promptly. It is also a simple process to have inappropriate reviews moderated unlike some other review platforms. Review collected by and hosted on G2.com. What do you dislike about Reviews.io? The invitation templates would be easier with a drag and drop system to add different elements. We have had some issues in the past with our product catalogue not updating correctly or a product linking to the wrong SKU, but this has usually been resolved relatively quickly. Review collected by and hosted on G2.com. What problems is Reviews.io solving and how is that benefiting you? We can link product reviews to our abandoned basket emails, with the review being directly linked to the product in the basket giving the consumer confidence in completing their purchase. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PC Paul C. IT Consultant Small-Business (50 or fewer emp.) 6/10/2026 "Human Support That Actually Helps" 4.5/5 What do you like best about Reviews.io? Support via chat is often terrible, lengthy AI bot confusion before you get to a human who can help. This is not the case here, a human picks up the thread and the support is amazing Review collected by and hosted on G2.com. What do you dislike about Reviews.io? I cant provide a dislike as I'm happy with the service Review collected by and hosted on G2.com. What problems is Reviews.io solving and how is that benefiting you? I had some issues migrating from legacy widgets to new ones, all issues resolved quickly and satisfactorily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Reviews.io. ### Essentials $29.00 300 Review Invites Per Month ### Start-up $99.00 1500 Review Invites Per Month ### Grow $299.00 5000 Review Invites Per Month [ View More Pricing Information ](https://www.g2.com/products/reviews-io/pricing) Reviews.io Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Product Avatar Image") Trustpilot 3.4/5(264) [ Compare Now ](https://www.g2.com/compare/reviews-io-vs-trustpilot) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b04d863662684f874f87be341b22a633/yotpo.png "Product Avatar Image") Yotpo 4.3/5(265) [ Compare Now ](https://www.g2.com/compare/reviews-io-vs-yotpo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6eda34cbfdd0bd8b30e707c7c2a3f29a/bazaarvoice.png "Product Avatar Image") Bazaarvoice 4.2/5(809) [ Compare Now ](https://www.g2.com/compare/bazaarvoice-vs-reviews-io) ##### ##### Reviews.io Features Consumer Intelligence Customer Feedback Sentiment Analysis Reporting Dashboard Collection Review Forms Personalization Engagement Moderation Reviewer Validation Response Types Legal Agreements [ View More Features ](https://www.g2.com/products/reviews-io/features) ##### Categories on G2 [Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Review Management](https://www.g2.com/categories/review-management-software) ##### Explore More [What's the best property intelligence software for investors identifying emerging neighborhoods and opportunities?](https://www.g2.com/discussions/what-s-the-best-property-intelligence-software-for-investors-identifying-emerging-neighborhoods-and-opportunities)[What platform offers the most integrations with directory sites?](https://www.g2.com/discussions/what-platform-offers-the-most-integrations-with-directory-sites)[What are the best Cloud File Security platforms for IT managers protecting PHI and student data from interception?](https://www.g2.com/discussions/what-are-the-best-cloud-file-security-platforms-for-it-managers-protecting-phi-and-student-data-from-interception) [Which wide column database company is known for the best support and SLAs?](https://www.g2.com/discussions/which-wide-column-database-company-is-known-for-the-best-support-and-slas)[Which insurance suites manage the full policy lifecycle including quoting, binding, rating, claims and renewals in one platform?](https://www.g2.com/discussions/which-insurance-suites-manage-the-full-policy-lifecycle-including-quoting-binding-rating-claims-and-renewals-in-one-platform)[Pros and Cons Details](https://www.g2.com/products/reviews-io/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)