# Best Review Management Software - Page 4 *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback. ### Core Capabilities of Review Management Software To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must: - Collect and capture feedback on e-commerce websites through reviews - Be applicable for both product and service reviews - Moderate, manage, and analyze reviews - Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website - Optimize for desktop, mobile, or tablet use ### Common Use Cases for Review Management Software E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include: - Collecting post-purchase reviews via automated email follow-ups or on-site prompts - Moderating and responding to customer reviews to demonstrate responsiveness and build trust - Analyzing review data to identify product or service improvement opportunities ### How Review Management Software Differs from Other Tools Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement. ### Insights from G2 on Review Management Software Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption. ## How Many Review Management Software Products Does G2 Track? **Total Products under this Category:** 253 ### Category Stats (Jun 2026) - **Average Rating**: 4.58/5 (↑0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **New Reviews This Quarter**: 234 - **Buyer Segments**: Small-Business 53% │ Mid-Market 40% │ Enterprise 7% Represents the distribution of reviewers across all products in this category. - **Top Trending Product**: Growave (+0.76%) - Among all products in this category, Growave recorded the largest rating increase compared to last month *Last updated: June 09, 2026* ## How Does G2 Rank Review Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 11,300+ Authentic Reviews - 253+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Review Management Software Is Best for Your Use Case? - **Leader:** [Okendo](https://www.g2.com/products/okendo/reviews) - **Highest Performer:** [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) - **Easiest to Use:** [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) - **Top Trending:** [Trustpilot](https://www.g2.com/products/trustpilot/reviews) - **Best Free Software:** [Reviews.io](https://www.g2.com/products/reviews-io/reviews) --- **Sponsored** ### GMBapi.com GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=96&secure%5Bdisplayable_resource_id%5D=96&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=96&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1211717&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%2Ff%2Fintegration-apis&secure%5Btoken%5D=805bdcd12e0d29d0dacd836821c7b7abd024fb6e18fadd7769eface50aed9e7d&secure%5Burl%5D=https%3A%2F%2Fgmbapi.com%2Frequest-demo%2F%3Futm_source%3DB2B_Platform%26utm_medium%3DG2%26utm_content%3DAds_CTA_Button&secure%5Burl_type%5D=free_trial) --- ## What Are the Top-Rated Review Management Software Products in 2026? ### 1. [Sparrow](https://www.g2.com/products/sparrow-sparrow/reviews) Product reviews and ratings by Sparrow helps you boost your store sales by enabling enhanced product reviews on your store using product reviews reminder emails, review forms, star ratings for the customers who have recently purchased from your store. **Average Rating:** 4.8/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Sparrow?** - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind Sparrow?** - **Seller:** [Sparrow](https://www.g2.com/sellers/sparrow-4f6a316e-83b0-4f04-8546-ae7554fdee3c) - **Year Founded:** 2011 - **HQ Location:** Hoffman Estates, US - **LinkedIn® Page:** https://www.linkedin.com/company/squadhelp/ (152 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Enterprise, 33% Mid-Market ### 2. [Aiplex Bridge](https://www.g2.com/products/aiplex-software-aiplex-bridge/reviews) AiPlex Bridge is an all-encompassing Omnichannel Customer Experience Management Platform designed to foster long-lasting connections with customers through 25+ digital channels. As India's sole Digital-First Comprehensive Online Reputation Management (ORM) Platform, it enables businesses to effectively listen to customer feedback, comprehend their needs, engage in meaningful interactions, and cultivate enduring relationships. With features such as Digital Removal, Social Listening, Response Management, Review Management, Analytics, and a Digital Command Centre, all integrated into a single platform, AiPlex Bridge empowers businesses to streamline their digital presence and enhance their overall customer experience. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Aiplex Bridge?** - **Retail:** 8.3/10 (Category avg: 8.3/10) - **E-commerce:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Aiplex Bridge?** - **Seller:** [Aiplex Software](https://www.g2.com/sellers/aiplex-software) - **Year Founded:** 2003 - **HQ Location:** Bengaluru, IN - **LinkedIn® Page:** https://www.linkedin.com/company/aiplexbridge (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Aiplex Bridge's Pros and Cons? **Pros:** - Centralized Management (1 reviews) - Platform Centralization (1 reviews) - Sharing (1 reviews) ### 3. [Drumroll Reviews & Referrals](https://www.g2.com/products/drumroll-reviews-referrals/reviews) We are gamifying google reviews for local businesses so they not only rank higher on google and in the AEO results, but also that the employees responsible for garnering those reviews and referrals are properly rewarded and recognized. Beyond that, we not only help our customers get more reviews in general, but we help them get more SEO optimized reviews from their customers. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Drumroll Reviews & Referrals?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 0.8/10 (Category avg: 10/10) **Who Is the Company Behind Drumroll Reviews & Referrals?** - **Seller:** [Drumroll Reviews & Referrals](https://www.g2.com/sellers/drumroll-reviews-referrals) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Drumroll Reviews & Referrals's Pros and Cons? **Pros:** - Review Management (2 reviews) - Visibility Growth (2 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) ### 4. [Flowbox](https://www.g2.com/products/flowbox/reviews) Flowbox is an award-winning SaaS company offering an enterprise-like influencer marketing and UGC platform. Generate, collect, moderate, and distribute content from your customers, influencers and UGC creators throughout the customer journey to increase engagement, social proof and sales. Founded in 2016, Flowbox is one of Europe’s fastest-growing marketing technology companies and was ranked #8 in Deloitte Sweden Technology Fast 50 2020. In 2022, Flowbox and Photoslurp merged into one company. In 2025, Flowbox acquired Dreaminfluence. Today, the joint business has 70 employees and offices in Stockholm, Barcelona, Amsterdam and Copenhagen, serving 1000+ customers in 40 markets. ⭐️ Ranked #8 on Deloitte's Technology Fast 50 Sweden ⭐️ Official Meta Marketing Partner **Average Rating:** 4.7/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Flowbox?** - **Retail:** 10.0/10 (Category avg: 8.3/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10) **Who Is the Company Behind Flowbox?** - **Seller:** [Flowbox](https://www.g2.com/sellers/flowbox) - **Year Founded:** 2016 - **HQ Location:** Stockholm, Sweden - **Twitter:** @getflowbox (77 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/flowbox-ab/ (89 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 53% Small-Business, 37% Mid-Market #### What Are Flowbox's Pros and Cons? **Pros:** - AI Automation (1 reviews) - Automation (1 reviews) - Content Management (1 reviews) - Product Tagging (1 reviews) - UGC Management (1 reviews) **Cons:** - Expensive (1 reviews) - Inefficiency (1 reviews) - Review Issues (1 reviews) - Technical Errors (1 reviews) ### 5. [gominga Review Manager](https://www.g2.com/products/gominga-review-manager/reviews) Your one-stop-shop for review management! Market research and customer care at the digital POS: gain insights from existing ratings, reviews and Q&A. Interact directly with the end consumer by replying to reviews and questions on all national and international platforms such as Amazon or Google. The gominga Review Manager allows you to manage product, store, app and shop reviews. Monitoring, alerting, analysis and interaction - easy and scalable with the gominga SaaS tool. We currently cover platforms such as Amazon (worldwide), Alternate, Apple App Store, AO, Bazaarvoice, Chainreactioncycles, Coolblue, Conrad, Galaxus, Google My Business, Google Play Store, Obi, Rosebikes, Trusted Shops, Trustpilot, Walmart, Zalando etc. Companies such as Acer, BSH, Gardena, Garmin, LG, Samsung and Schwalbe use our tool to increase sales and improve brand image. Zendesk users can now install the gominga app to use our review management services via their Zendesk application. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate gominga Review Manager?** - **Retail:** 8.3/10 (Category avg: 8.3/10) - **E-commerce:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind gominga Review Manager?** - **Seller:** [gominga eServices GmbH](https://www.g2.com/sellers/gominga-eservices-gmbh) - **Company Website:** https://gominga.com/ - **Year Founded:** 2014 - **HQ Location:** Munich, DE - **LinkedIn® Page:** https://www.linkedin.com/company/gominga (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are gominga Review Manager's Pros and Cons? **Pros:** - Ease of Use (1 reviews) **Cons:** - Not User-Friendly (1 reviews) ### 6. [Inform AI](https://www.g2.com/products/inform-ai/reviews) Inform AI is a hands-free review management + customer insights platform. It automatically drafts (or auto-sends) human-sounding replies every week in your chosen brand voice, so you stay active and responsive without burning hours in your inbox. You get a single dashboard to view reviews across locations, reply in bulk or one-by-one, use templated rules when you want tight control, and even catch up on older reviews via our Chrome extension. On top of replies, Inform generates a weekly summary with performance and sentiment insights so you can spot trends, recurring issues, and what customers love—fast. If reviews impact trust, rankings, and revenue, Inform makes “great review management” automatic. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Inform AI?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10) **Who Is the Company Behind Inform AI?** - **Seller:** [Inform AI](https://www.g2.com/sellers/inform-ai) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/inform-reviews/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 7. [LetConvert](https://www.g2.com/products/letconvert/reviews) Use social proof & user reviews to convert more visitors into leads & sales. Drive your users to take actions that matter with the power of FOMO, Social Proof and Real Time Alerts! **Average Rating:** 1.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate LetConvert?** - **Has the product been a good partner in doing business?:** 0.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind LetConvert?** - **Seller:** [LetX](https://www.g2.com/sellers/letx) - **Year Founded:** 2015 - **HQ Location:** New Delhi , IN - **Twitter:** @letxco (52 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/letx/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 8. [OneLocal](https://www.g2.com/products/onelocal/reviews) Grow your business the right way with OneLocal. Marketing your small business isn't just about buying ads anymore. Your customers are looking for you online - you need to give them a way to find you, a reason to buy your services, and keep coming back for more. OneLocal makes it easy for you to outsmart and out-win your competition by making it easy for your customers to: - Find and locate you - Contact you anytime - Text you for a quote - Schedule a service - Pay for your service - Leave an online review OneLocal is the one-stop-shop for all your marketing needs. Have access to every marketing tool you need from one dashboard and a dedicated marketing specialist that is there with you every step of the way. To learn more about OneLocal, visit: https://onelocal.com/ **Average Rating:** 4.2/5.0 **Total Reviews:** 3 **Who Is the Company Behind OneLocal?** - **Seller:** [OneLocal](https://www.g2.com/sellers/onelocal) - **Year Founded:** 2017 - **HQ Location:** Toronto, CA - **Twitter:** @onelocalco (1,074 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3228804/admin/ (87 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Enterprise, 33% Small-Business ### 9. [Propel](https://www.g2.com/products/propel-up-llc-propel/reviews) Introducing the Ultimate Tool for Local Business Growth! Experience the power of streamlining your review management, form submissions, messaging, and call tracking, all in one convenient platform. With Propel, you can stand out from the competition and take advantage of exclusive features such as: - A customizable review widget that consolidates reviews from various websites onto your own site. - Automated and seamless review collection that continuously increases the number of reviews without requiring manual effort. - Video and audio review capabilities, providing a dynamic and engaging customer feedback experience. - A user-friendly platform that minimizes the need for constant monitoring. Propel is a unique lead acceleration engine that is designed to propel your business growth to new heights. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Propel?** - **Retail:** 10.0/10 (Category avg: 8.3/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Propel?** - **Seller:** [Propel Up](https://www.g2.com/sellers/propel-up) - **Year Founded:** 2023 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/propelupllc/ (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 10. [RightResponse AI](https://www.g2.com/products/rightresponse-ai/reviews) Customers write lots of reviews and expect engagement. Prospective customers read reviews and make buying decisions based on both the reviews they read and the responses to those reviews. Reviews might seem like a pain. But companies lose a lot of revenue because they don't engage with their customers and prospective customers where they choose to engage. RightResponse AI is a SaaS review management platform built from the ground up to harness the power of generative AI throughout the entire customer review process. Our solution is designed to transform how location-based businesses engage with customer feedback to climb in the local map rankings, drive revenue growth, and improve operations. RightResponse AI leverages generative AI to revolutionize how businesses understand and engage with customer feedback. At its core, our platform ingests customer reviews to deliver three key current offerings: Intelligent Review Response: Simply the highest quality review responses. You know what your reviewers talk about. And you know how you'd respond if your were speaking with them. Our technology crafts personalized responses to customer reviews by drawing on "facts" about your business. Each review is analyzed to determine which if those "facts" are relevant to the review, and then those "facts" are seamlessly integrated into the response, creating wonderfully relevant and personalized review responses. But there's more! Elements of the review is analyzed to maximize response quality. Should the reviewer's name be included in the response? What's the update history? What employee names are used in the review and how should we incorporate them in the response? For medical businesses, is there PHI in the review? And more... All to provide the highest quality review responses available. Advanced Sentiment Analysis: Utilizing customized Aspect-Based Sentiment Analysis (ABSA), RightResponse AI offers an unparalleled insight into the customer experience. This method, far superior to traditional keyword-based sentiment analysis or word clouds, allows for a nuanced understanding of customer sentiments across various aspects of your service or product. Competitor Insights: Extending beyond your own customer feedback, RightResponse AI analyzes competitor reviews through the same lens that it uses to review the company's own reviews. Map Rank Tracking: Reviews and review responses are critical elements of your Google Map ranking. Our Map Rank Tracker is your scorecard. Our full-featured Map Rank Tracker shows you where you and every one of your competitors ranks on the map. It tracks your progress too! But while most map rank trackers sell base packages offer you more than you need (along with high prices), when part of our bundle we provide the keywords required for most location-based business for only an additional $6/month. ------------------------ Experience RightResponse AI's transformative capabilities firsthand with our free trial. We encourage large organizations, agencies, consulting firms, private equity firms and other business entities to reach out for customized pricing options or to explore opportunities for white-labeling our solution. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate RightResponse AI?** - **Retail:** 10.0/10 (Category avg: 8.3/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10) **Who Is the Company Behind RightResponse AI?** - **Seller:** [RightResponse AI](https://www.g2.com/sellers/rightresponse-ai) - **Year Founded:** 2023 - **HQ Location:** JACKSONVILLE, US - **LinkedIn® Page:** https://www.linkedin.com/company/rightresponse-llc (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are RightResponse AI's Pros and Cons? **Pros:** - AI Features (1 reviews) - AI Integration (1 reviews) - Communication (1 reviews) - Insights (1 reviews) - Navigation Ease (1 reviews) ### 11. [SocialPilot Reviews](https://www.g2.com/products/socialpilot-reviews/reviews) SocialPilot Review Management tool empowers businesses to enhance their online reputation effortlessly. Automate review generation across platforms like Google and Facebook, respond to reviews with AI-powered tools, and monitor feedback in a centralized dashboard. Ideal for businesses of all sizes, it streamlines review management, boosts visibility, and builds customer trust. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate SocialPilot Reviews?** - **Retail:** 5.0/10 (Category avg: 8.3/10) - **E-commerce:** 5.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind SocialPilot Reviews?** - **Seller:** [SocialPilot](https://www.g2.com/sellers/socialpilot) - **Year Founded:** 2014 - **HQ Location:** Lewes, Delaware - **Twitter:** @socialpilot_co (72,796 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3667747/ (169 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are SocialPilot Reviews's Pros and Cons? **Pros:** - Affordable (1 reviews) - Analytics (1 reviews) - Analytics Focus (1 reviews) - Automation (1 reviews) - Content Creation (1 reviews) **Cons:** - Chat Integration (1 reviews) - Integration Issues (1 reviews) - Poor Integration (1 reviews) ### 12. [Vercepta](https://www.g2.com/products/vercepta/reviews) Vercepta is an all-in-one reputation intelligence platform engineered for modern business owners who understand that reviews drive revenue. Unlike simple review monitoring tools, Vercepta acts as a command center, empowering brands to actively track, analyze, and respond to online reviews across Google, Yelp, Trustpilot, and more. Real-time SMS and email alerts ensure you never miss critical feedback, while the Insights Hub provides powerful behavioral trend analysis to uncover hidden opportunities for growth. Designed for small business owners from restaurants and spas to dental clinics and tattoo studios — Vercepta delivers actionable data without the overwhelm. The built-in Vercepta Score gives you an instant pulse on your brand health, benchmarking your online reputation against industry averages. Automated review aggregation and platform-wide alerts help you protect your reputation, address customer issues faster, and maximize positive brand visibility. Vercepta’s onboarding process is quick, with smart data capture that personalizes the platform to your business needs. Whether you manage a single storefront or multiple locations, Vercepta scales effortlessly, providing seamless reporting and multi-location insights. The platform leverages API integrations and secure data protocols to keep your customer and business information protected. With plan options ranging from a Free tier for solo operators to premium Silver and Gold plans for growing teams, Vercepta makes professional-grade reputation management accessible, affordable, and powerful. The mission is simple: empower owners who care about their brand to command their reputation with speed and confidence. Whether you’re looking to increase review response rates, benchmark your performance, or unlock deep market insights, Vercepta gives you the tools to transform reviews from a stressor into a strategic asset. Built on a modern, intuitive interface with advanced analytics under the hood, Vercepta is your partner in brand protection, growth, and reputation excellence. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Vercepta?** - **Retail:** 10.0/10 (Category avg: 8.3/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Vercepta?** - **Seller:** [Stellar Analytics](https://www.g2.com/sellers/stellar-analytics) - **Year Founded:** 2015 - **HQ Location:** Mumbai, IN - **LinkedIn® Page:** https://www.linkedin.com/company/stellar-analytics-llp/ (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 13. [VOIPReview](https://www.g2.com/products/voipreview/reviews) VOIPReview is a network monitoring software that helps your business ensure your VOIP system works functionally and efficiently. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate VOIPReview?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind VOIPReview?** - **Seller:** [VOIPReview](https://www.g2.com/sellers/voipreview) - **Year Founded:** 1999 - **HQ Location:** San Diego, US - **Twitter:** @VoIP_Review (5,053 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/voipreview/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 14. [BetterReviews](https://www.g2.com/products/betterreviews/reviews) BetterReviews is a Shopify app that transforms how e-commerce brands collect and use product reviews. Instead of sending a standard "leave a review" email, BetterReviews uses AI-guided conversations to ask smart follow-up questions — producing reviews that are longer, more detailed, and more useful for future shoppers. During collection, the AI automatically detects support issues and routes them to your CS team before they become negative public reviews. But collection is just the start. BetterReviews treats reviews as a content engine. Review insights flow directly into product page copy, ad creative, email campaigns, and SEO — so every review your customers leave actively drives more sales. Key capabilities: - AI-guided review conversations that capture richer detail than static forms - Automatic support issue detection and routing during review collection - Integrates with Okendo, Judge.me, Yotpo, and Shopify native reviews - Review content studio for exporting marketing-ready assets - Review audit tool that identifies content gaps and fake reviews Built by e-commerce operators who run one of the largest Shopify stores in the world, BetterReviews is designed for brands that see reviews as their most underused content asset. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind BetterReviews?** - **Seller:** [BetterReviews](https://www.g2.com/sellers/betterreviews) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/betterreviews/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 15. [Brand Testing Club](https://www.g2.com/products/brand-testing-club/reviews) Brand Testing Club is a platform that helps brands connect with their consumers and get valuable feedback on their products. We will help you with: - Conversion rate boost - Brand trust and awareness - Valuable product insights - Integration with leading e-platforms - User-generated content - Expansion abroad - Product launch Founded in 2018, Brand Testing Club is headquartered in Prague, from where it operates testings all around the Czech Republic, Slovakia, Hungary, Poland, Bulgaria, Romania, and Lithuania. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Brand Testing Club?** - **Seller:** [Brand Testing Club](https://www.g2.com/sellers/brand-testing-club) - **HQ Location:** Prague 8, CZ - **LinkedIn® Page:** https://www.linkedin.com/company/brand-testing-club/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Brand Testing Club's Pros and Cons? **Pros:** - Efficiency (1 reviews) - Issue Resolution (1 reviews) - Speed (1 reviews) ### 16. [Cloutly](https://www.g2.com/products/cloutly/reviews) Cloutly is an all-in-one review-tech platform that helps multi-location businesses collect, measure and manage the customer experience. From small barbershops to enterprise clients like Just Cuts, Swimart and Home Instead, Cloutly helps marketing teams connect the dots between reviews and revenue. Although we're new to G2, we're the highest-rated reviews app on Square, and connect with thousands of other systems like Mindbody, ClubReady, Hubspot and Zapier. Automatically collect Google reviews, video testimonials, or reviews on 40+ other sites after a transaction using Cloutly's multi-step email + SMS review campaigns. No cookie-cutter emails, you can fully customize and personalize each step of your review campaigns with text or video; it's your chance to stand out, create an engaging customer experience, and win more reviews. Deter negative reviews and be quickly alerted to unhappy customers (in a Google-compliant way), so you're not left uninformed or unfairly reviewed. Every Cloutly campaign offers your customers a way to seek help from you instead of blasting you online. It's all your reviews in one place - Google, Facebook, and 40+ other review sites - so you can monitor your reputation, respond to customers and manage your reviews in one, unified inbox. Discover AI-powered insights - extract customer themes and trends for your business vs. your competitors, plus leverage "Magic Response" - a powerful way for businesses to generate personalized review responses in real-time, using artificial intelligence. And in the spirit of bringing everything together, you can display all your reviews in site-wide widgets to build trust with customers and boost conversions. Get more reviews, more trust, and more on-site conversions. Multi-language feature enabled - collect and display reviews in your native language! Get started free for 14 days: https://cloutly.com **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Cloutly?** - **Retail:** 10.0/10 (Category avg: 8.3/10) - **E-commerce:** 5.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Cloutly?** - **Seller:** [Cloutly](https://www.g2.com/sellers/cloutly) - **Year Founded:** 2019 - **HQ Location:** Gold Coast, AU - **LinkedIn® Page:** http://www.linkedin.com/company/cloutly (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 17. [Kudobuzz](https://www.g2.com/products/kudobuzz/reviews) The Simplest Social Review Automation Tool Ever. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Kudobuzz?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Kudobuzz?** - **Seller:** [Kudobuzz](https://www.g2.com/sellers/kudobuzz) - **Year Founded:** 2013 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** http://www.linkedin.com/company/kudobuzz (18 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 18. [MyBranz Reviews](https://www.g2.com/products/mybranz-reviews/reviews) MyBranz Reviews & AI Insights automates the review management process for Shopify stores, ensuring FTC compliance by analyzing review context with advanced AI. This prevents misleading feedback and guarantees authenticity. Gain valuable insights into customer sentiment, make data-driven decisions, and build trust. Seamlessly integrate MyBranz with your Shopify store to enhance transparency, boost sales, and stay aligned with regulatory standards through genuine, transparent reviews. AI-Driven Review Moderation: Ensures genuine feedback with no manual bias. Context-aware analysis to prevent misleading reviews. Actionable insights to drive product and service improvements. FTC-Compliant: Automates review verification for compliance. Seamless Integration: Easily integrates with your Shopify store. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate MyBranz Reviews?** - **Retail:** 10.0/10 (Category avg: 8.3/10) - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10) **Who Is the Company Behind MyBranz Reviews?** - **Seller:** [MyBranz](https://www.g2.com/sellers/mybranz) - **Year Founded:** 2024 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** https://www.linkedin.com/company/mybranz/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are MyBranz Reviews's Pros and Cons? **Pros:** - Automation (1 reviews) - Ease of Use (1 reviews) - Setup Ease (1 reviews) ### 19. [Quoli](https://www.g2.com/products/quoli/reviews) Boost buyer confidence and trust with authentic product reviews, photos, videos, and QA. Grow your sales with our unified and native customer marketing solution, tailored to amplify engagement, retention and drive sales. Our app doesn’t just collect reviews but strategically places persuasive content where it counts, fostering trust and authenticity. Highlight compelling testimonials and UGC across your storefront and maximize ROI with our social ad banners. 1. Auto-send review requests and reminder emails after delivery. 2. Showcase reviews and Q&A in conversion-optimized widgets. 3. Offer unique & single-use discounts for photo and video UGC. 4. Feature review snippets to increase customer trust & retention. 5. Download authentic review-based social ads and banners. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Quoli?** - **Seller:** [Quoli](https://www.g2.com/sellers/quoli) - **Year Founded:** 2023 - **HQ Location:** Denver, US - **Twitter:** @GetQuoli (41 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/getquoli/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 20. [Ratingful](https://www.g2.com/products/ratingful/reviews) Improve your online reputation and obtain more 5-star Google reviews with Ratingful. Our platform simplifies the process of requesting reviews from customers, safeguarding your ratings, highlighting your top reviews, and monitoring your digital reputation. You can also reply to Google and Facebook reviews without leaving our platform, and prevent negative feedback from being publicly displayed. Join Ratingful today to entice more customers to your business. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Ratingful?** - **Retail:** 10.0/10 (Category avg: 8.3/10) - **E-commerce:** 6.7/10 (Category avg: 8.5/10) **Who Is the Company Behind Ratingful?** - **Seller:** [Ratingful](https://www.g2.com/sellers/ratingful) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 21. [RealReviews.io](https://www.g2.com/products/realreviews-io/reviews) We're a dedicated team committed to providing reliable information for informed decisions. With expertise in tech, data analysis, and service, we ensure accurate insights. Our platform fosters sharing and support, championing transparency at realreviews.io. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind RealReviews.io?** - **Seller:** [RealReviews.io](https://www.g2.com/sellers/realreviews-io) - **Year Founded:** 2023 - **HQ Location:** N/A - **LinkedIn® Page:** http://www.linkedin.com/company/realreviews-io (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 22. [Reputation Studio by 1440](https://www.g2.com/products/reputation-studio-by-1440/reviews) Reviews Impact Revenue! Get the most out of your Customer Engagement team by allowing them to have a positive impact on growth by engaging your customers in the moments that matter. PRODUCT REVIEWS Aggregate your Global Online Reputation and Leverage the data from all your product reviews from Amazon, PowerReviews, Yotpo, Bazaarvoice Direct, Bazaarvoice Connections Network, and more. Gain visibility into what products your customers love, and also understand what products need to be improved or even removed from your available inventory. LOCATION REVIEWS Track all location reviews in one place. Reputation Studio gives you the power to filter for reviews of one location, or compile reviews across multiple locations. You can identify global opportunities to improve customer service and address individual pain points in your operations and processes. Integrates with Yext, Yelp, Google My Business, and more! APP REVIEWS Reviews and Ratings are the single biggest influencer for downloads in mobile app marketplaces like iOS App Store and Google Play. Quickly address users' needs and concerns by reading and responding to reviews. Empower your teams to roll-out quick updates and new feature releases based on real-time feedback. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **Who Is the Company Behind Reputation Studio by 1440?** - **Seller:** [Cloud Conversion](https://www.g2.com/sellers/cloud-conversion) - **Year Founded:** 2009 - **HQ Location:** Park City, UT - **Twitter:** @1440io (1,329 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1440io/ (37 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise ### 23. [Review Central](https://www.g2.com/products/review-central/reviews) Review Central is the best product on the market that collects and organizes your product reviews. This makes it easy for your support team to contact customers and resolve issues. Encouraging quality reviews will inspire buyer confidence and increase the sales of your products. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Review Central?** - **Retail:** 8.3/10 (Category avg: 8.3/10) - **E-commerce:** 8.3/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.1/10) **Who Is the Company Behind Review Central?** - **Seller:** [BQool](https://www.g2.com/sellers/bqool) - **Year Founded:** 2011 - **HQ Location:** Taipei, TW - **Twitter:** @bqool2011 (1,852 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bqool-inc- (38 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 24. [ReviewSender](https://www.g2.com/products/reviewsender/reviews) ReviewSender is your efficient solution for tracking and managing product reviews. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate ReviewSender?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind ReviewSender?** - **Seller:** [ReviewSender](https://www.g2.com/sellers/reviewsender) - **HQ Location:** New York, US - **LinkedIn® Page:** http://www.linkedin.com/company/reviewsender (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 25. [ReviewSense AI](https://www.g2.com/products/reviewsense-ai/reviews) ReviewSense is an AI-powered review management software that helps businesses monitor, manage, and respond to customer reviews from one dashboard. It aggregates reviews across platforms and topics, highlights recurring themes, and suggests actionable improvements — while generating on-brand AI replies and real-time alerts so teams can respond faster and improve their customer experience. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind ReviewSense AI?** - **Seller:** [Review Sense AI](https://www.g2.com/sellers/review-sense-ai) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are ReviewSense AI's Pros and Cons? **Pros:** - Automation (1 reviews) - Ease of Use (1 reviews) - Feedback Management (1 reviews) - Insights (1 reviews) - Integrations (1 reviews) **Cons:** - Filtering Limitations (1 reviews) - Limited Features (1 reviews) - Missing Features (1 reviews) ## What Is Review Management Software? [E-Commerce Software](https://www.g2.com/categories/e-commerce) ## What Software Categories Are Similar to Review Management Software? - [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) - [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms) - [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) --- ## How Do You Choose the Right Review Management Software? ### What You Should Know About Product Reviews Software ### What is review management software? Review management software is a powerful tool that enables businesses to effectively oversee and engage with customer reviews and feedback across multiple platforms. By consolidating reviews from various sources into a single, centralized dashboard, this software simplifies the process of monitoring and responding to customer interactions. This streamlined approach saves time and enhances businesses' ability to improve their service and reputation based on customer insights. This type of software should not be confused with review platforms, even though they serve similar purposes. Review platforms allow any product or service provider to collect reviews, while a company usually uses review management software to create its own reviews portal. ### Key benefits of review management software - Generate brand awareness to help ensure consumers are aware of the distinctive qualities of a brand. - Encourage authenticity by allowing prospects and customers to learn about brand weaknesses. - Allow consumers to provide feedback since a positive customer experience is essential to attract and retain customers. - Increase sales by understanding the overall brand image ### Why use review management software? Review management software helps companies gather, manage, and analyze reviews from customers and consumers. What matters most, though, is using reviews to better engage with prospects and customers and adapt to market changes and consumer needs. **Engagement—** Companies use review management tools to engage reviewers, address their concerns, and provide assistance when necessary. Engagement makes reviewers feel their opinions matter and can create relationships between consumers and brands. **Improve products and services—** Analyzing large numbers of reviews can generate valuable insights into a product or service's strengths and weaknesses. Companies can use this information to improve their offering, which can improve the customer experience and boost customer loyalty. ### Who uses review management software? Reviewer feedback can benefit multiple company departments, from sales and marketing to product development. **Marketing —** Marketers use review management software to capture and use reviews for promotional purposes. Review data helps marketers identify buyer personas and more accurately target prospects based on their preferences. **Sales—** Salespeople use reviews to help prospects make buying decisions. While case studies and other types of content can still be useful in sales, genuine feedback from many customers is the most beneficial. **Product management —** Product managers analyze customer feedback to define or improve go-to-market strategies to increase sales and customer satisfaction. ### Kinds of review management software Review management software can be categorized in various ways depending on how vendors deliver standard and advanced functionality for review management. **Best-of-breed—** Most review management software focuses exclusively on collecting and managing reviews. Some products provide additional features, such as brand management and technologies like artificial intelligence. Best-of-breed software has the benefit of providing all features as a single solution at a reasonable price. **Suites—** Some vendors provide functionality to manage multiple types of consumer-generated content, such as questions and answers or curated social media content. Other features that may be included are e-commerce personalization, content management, product sampling, or brand protection. Suites are usually delivered as a mix of multiple software products that can be bought and used in multiple configurations. **Point solutions —** A multitude of integrations and tools focus on a subset of the capabilities included in review management tools. These tools complement but cannot replace review management software. ### Review management software features **Collection—** Reviews are usually collected through an online portal embedded in the company's website or online store. Reviewers can provide feedback when looking for or buying a product, but companies also use other methods to collect reviews. Some of the most important include email campaigns, social media, or pop-up ads. To streamline the collection process, most review management software solutions allow users to post multiple reviews simultaneously. **Moderation—** Each review should be verified and validated to ensure it is genuine and applies to the right product. Moderation can be done automatically using algorithms to detect potential issues such as duplicate text. The identity of the reviewers and their eligibility for rewards can also be verified. Also, any changes to existing reviews should go through a validation process. **Management—** Once reviews are validated and publicly available, they cannot be modified by reviewers or the company. However, administrators may need to manage reviews in certain situations. For instance, when a product is discontinued and removed from the website, the associated reviews will also be removed. If some of those reviews are also related to another product that is still active, they should not be deleted. Visual display elements such as photos, ratings, or badges can make reviews more attractive. [**Syndication**](https://www.g2.com/categories/product-reviews/f/syndication) **—** Syndication refers to using reviews to provide consumers with an overview of what others think about a product. Through syndication, companies can consolidate reviews about a product and display the results on their website or online store. Therefore, it is critical to match reviews with the right products and analyze all reviews for each product to generate stats. Other features of review management software: [Community Q&A Capabilities](https://www.g2.com/categories/product-reviews/f/community-q-a), [Customer Service Capabilities](https://www.g2.com/categories/product-reviews/f/customer-service), [Engagement Capabilities](https://www.g2.com/categories/product-reviews/f/engagement), [Integration & APIs Capabilities](https://www.g2.com/categories/product-reviews/f/integration-apis), [Marketing Capabilities](https://www.g2.com/categories/product-reviews/f/marketing), [Response Types Capabilities](https://www.g2.com/categories/product-reviews/f/response-types), [Sampling Capabilities](https://www.g2.com/categories/product-reviews/f/sampling) #### Additional review management software features **Brand management—** Review data provides valuable details about how a brand is perceived. Companies can monitor reviews and respond when their brand is at risk due to negative feedback. Since companies cannot remove or alter reviews because they don’t like them, brand managers need to engage and address issues as soon as possible. **Omnichannel communications—** Advanced review management platforms include multiple options for communicating with reviewers, such as email, social media, or SMS. Anyone can share reviews on multiple channels and comment on and rate them. ### Trends related to review management software **Retail use—** While reviews are mostly used online, retailers are starting to gather consumer feedback in physical locations such as stores or public spaces. Retailers also test technologies like virtual and augmented reality to capture reviews and customer feedback. **Artificial intelligence (AI) —** As reviews become more popular, their number can increase exponentially, which makes them challenging to manage and analyze. AI can help companies process large amounts of data and identify fraud attempts or duplicate content. AI makes it easy for companies to moderate tens of thousands of reviews. Furthermore, AI can help provide valuable insights into customer behavior, sentiment analysis, and industry trends. ### Potential issues with review management software **Moderation—** Review moderation requires necessary human and technical resources, which many companies cannot afford. While review management software usually provides functionality for moderation, this type of feature can vary significantly from one product to another. Also, moderation features rarely replace human intervention completely, meaning companies still require some moderators. **Integration—** Review management systems integrate with other types of software, such as [CRM](https://www.g2.com/categories/crm), sales, and [marketing automation](https://www.g2.com/categories/marketing-automation). Since review data is essential to improving sales and marketing strategies, seamlessly transferring data between multiple systems is also important. Vendors usually provide standard integration and connectors or APIs, but these aren’t always enough for complex integrations. Companies may need to invest in additional software, such as [data integration software](https://www.g2.com/categories/data-integration). **Review relevance—** Due to the fast pace of change in most markets, especially consumer products, reviews may become irrelevant very quickly. Companies need to constantly receive new reviews and ensure that irrelevant reviews don’t influence buyer behavior. **Privacy —** While review management platform vendors provide secure features, companies in highly regulated industries often require additional privacy functionality. Examples include financial institutions, healthcare organizations, government agencies, and public sector agencies. **Increased competition —** As reviews become more popular, finding new reviewers or convincing existing users to share new reviews will become difficult. More brands will try to source reviews from the same people, and they will need to provide better incentives. ### Software and services related to review management software [**E-commerce personalization software**](https://www.g2.com/categories/e-commerce-personalization) **—** Companies can use reviews to learn about their customers and use this information to personalize their shopping experience. E-commerce personalization uses primarily data gathered through website tracking technology, but product reviews can provide valuable additional information. [**Brand protection software**](https://www.g2.com/categories/brand-protection) **—** Review data can help companies identify threats that may negatively impact their branding. Brand protection software analyzes public data about a company’s products and services. Product data such as names, descriptions, or prices can be mentioned in reviews, and brands need to ensure that it’s accurate information. [**Gamification software**](https://www.g2.com/categories/gamification) **—** Since monetary incentives aren’t always efficient for motivating reviewers, gamification software provides digital awards and achievements to improve engagement. It uses gaming principles to create competition between users, incentivizing them to write reviews or share and comment on reviews posted by others.