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Okendo

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179 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2016

Profile Name

Star Rating

135
43
0
1
0

Okendo Reviews

Review Filters
Profile Name
Star Rating
135
43
0
1
0
Romi M.
RM
Romi M.
12/04/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Simplifies Customer Feedback with Intuitive Ease

I like the simplicity of Okendo, as it's easy for someone like me who isn't very technical. The team was very helpful in setting up all the connections for me. I managed to send out Okendo to more than 2,000 customers and got over 450 reviews in just two weeks from my Kickstarter campaign. The platform is very intuitive, making it easy for both the business and consumers to use, which makes the overall process seamless. I also feel that Okendo's customer support team is very helpful and swift with the process. It's a very good platform, definitely a value for money with lots of good features included.
GV
Gracy V.
12/03/2025
Validated Reviewer
Review source: Organic

Enhances Customer Reviews and SEO

I appreciate how Okendo enhances the customer review experience, which not only engages more customers but also significantly boosts our SEO performance. The meeting with our portfolio manager was incredibly valuable for streamlining our use of the platform, reflecting Okendo's commitment to providing effective support and integration assistance. The reviewing system stands out as particularly impressive, and I love how easy it is to integrate Okendo with other platforms such as Klaviyo. Although I wasn't directly involved in the initial setup, I have heard it was a great, smooth process. All these factors make me highly likely to recommend Okendo, as evidenced by my 9 out of 10 rating in likelihood to refer others.
KB
Kacie B.
12/02/2025
Validated Reviewer
Verified Current User
Review source: Organic

Seamless Integration Boosts Conversion

I love how Okendo seamlessly integrates with our Shopify and Klaviyo flows. This integration allows us to automate review request emails through Klaviyo, enabling us to target customers at the perfect moment post-purchase, which is incredibly efficient. On the Shopify side, the review display is both seamless and customisable, allowing us to maintain our brand aesthetic across product pages, which I find truly beneficial. Moreover, the initial setup of Okendo was straightforward and well-supported, making it easy to implement and get everything running quickly. Overall, these features truly enhance our operation and make managing customer reviews a breeze.

About

Contact

HQ Location:
Sydney, Australia

Social

@GetOkendo

What is Okendo?

Okendo is a customer feedback and review platform designed to help e-commerce businesses collect, manage, and display customer reviews and testimonials. By integrating seamlessly with online stores, Okendo enables brands to enhance customer engagement, build trust, and boost conversions through user-generated content. The platform offers customizable review widgets, social proof tools, and analytics to optimize the customer experience and drive sales. For more information, visit their website at https://www.okendo.io.

Details

Year Founded
2016