# Best Enterprise Review Management Software

## How Many Review Management Software Products Does G2 Track?

**Total Products under this Category:** 284

### Category Stats (Aug 2026)

- **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.57%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Review Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,800+ Authentic Reviews
- 284+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Review Management Software
 ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=8308&focus%5B%5D=156591&focus%5B%5D=4177&focus%5B%5D=283&focus%5B%5D=2374&focus%5B%5D=8307&focus%5B%5D=2947)

Highlighted products: Birdeye, Trustpilot, SingleInterface, Reputation, Bazaarvoice, Sprinklr Social, Feefo, and Emplifi.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=trustpilot&focus%5B%5D=singleinterface&focus%5B%5D=reputation&focus%5B%5D=bazaarvoice&focus%5B%5D=sprinklr-social&focus%5B%5D=feefo&focus%5B%5D=emplifi-emplifi&segment=enterprise)

**Sponsored**

### Adobe Experience Manager

Adobe Experience Manager (AEM) is an agentic content system built for the agentic era, when brands must be discovered, cited, and trusted across human visitors and AI agents simultaneously. Unlike headless-only content management systems that solve for content availability (storing content and delivering it via API), AEM is architected for brand visibility: ensuring content performs once it reaches every surface, from web and mobile to LLMs and emerging agentic channels. What Adobe Experience Manager Is Experience Manager combines structured content management, digital asset management, agentic workflows, enterprise governance, and edge delivery in a single, natively integrated platform. Most enterprises already use AEM as a headless system of record powering mobile apps, multi-site experiences, and connected channels, while also gaining the presentation, delivery, and optimization layers that headless-only systems require customers to build or buy separately. Agentic CMS: The Foundation for AI Discovery AEM is designed as an agentic content management system. Structured, governed, fast content is what AI systems surface, cite, and trust. AEM's agent capabilities — including the Brand Experience Agent, Brand Governance Agent, and Content Advisor Agent — bring intelligence and automation across the content lifecycle: accelerating creation and migration, enforcing brand and compliance governance, and continuously optimizing experiences for both human and agentic traffic. Key Capabilities Experience Manager Sites: A modern decoupled architecture for creating and delivering personalized web and app experiences at scale, serving both headless (Content Fragments via GraphQL/REST) and full experience delivery needs. Experience Manager Assets: A digital asset management system to govern and activate assets, with native AI trained on a brand's data, voice, and creative DNA across regions and geographies. Experience Manager Forms: End-to-end digital enrollment integrated with back-end systems of record. AEM Sites Optimizer: Continuous optimization of performance, SEO, and discoverability (requires AEM Sites). LLM Optimizer: Purpose-built visibility into agentic traffic using real CDN signals, with brand-aware recommendations to improve how content is surfaced and cited by AI systems. Edge Delivery Services: Sub-second content delivery with personalization applied at the edge, built for agentic workflows where content is assembled and served in milliseconds. Experience Manager Guides and Learning Manager: Scalable component content management for documentation, knowledge, and support content, and an integrated learning management system. Differentiators Content + decisioning in one event loop: AEM integrates with Adobe Journey Optimizer and Real-Time CDP, making content decisions on unified customer profiles that draw on behavioral, transactional, and engagement signals, not on CRM records alone. Generative creation in the workflow: Adobe Firefly and generative content capabilities are embedded inside AEM's authoring environment as native capabilities, not adjacent integrations. Enterprise governance at scale: Multi-site, multi-brand, multi-language support with role-based access control, workflow approvals, and audit trails built in. Proven Results Brands using Adobe's optimization capabilities have seen measurable gains in AI-era visibility, including significant increases in LLM citation rates and AI-referral traffic, alongside improvements in page performance and organic visibility.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-15T08%3A36%3A03Z&secure%5Bdisplayable_resource_id%5D=1316&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1316&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1288&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%2Fenterprise&secure%5Btoken%5D=da3bb8b8f452fbc57d1bfcea5cdb99cc53fae0002de981afb63fa2f886ecfe31&secure%5Burl%5D=https%3A%2F%2Fbusiness.adobe.com%2Fproducts%2Fexperience-manager%2Fassets.html%3Fsdid%3DF4KHZG92%26mv%3Daffiliate&secure%5Burl_type%5D=custom_url)

### [Birdeye](https://www.g2.com/products/birdeye/reviews)

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner. Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.

**Average Rating:** 4.7/5.0

**Total Reviews:** 4,072

#### How Do G2 Users Rate Birdeye?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Birdeye?

- **Seller:** [Birdeye](https://www.g2.com/sellers/birdeye)
- **Company Website:** www.birdeye.com
- **Year Founded:** 2012
- **HQ Location:** Palo Alto, CA
- **Twitter:** @BirdEye\_  
5,232 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97d4071e3de7fd002a6d125d6f043e9a3aa1186c59d8ddbd5983a7913f96581e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837064%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,442 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Marketing Manager
- **Top Industries:** Hospital & Health Care, Real Estate
- **Company Size:** 47% Small, 34% Medium

#### What Do G2 Reviewers Say About Birdeye?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Birdeye incredibly **easy to use** , appreciating the intuitive setup and seamless navigation for managing reviews.
- Users value the **ease of use** of Birdeye, finding navigation and review management straightforward and efficient.
- Users value the **user-friendly review management** features of Birdeye, enhancing communication and reputation effortlessly.
- Users commend the **excellent customer support** from Birdeye, ensuring smooth integration and great success in implementation.
- Users appreciate the **ease of use and convenience** of Birdeye, especially for managing reviews and patient communication.

##### Cons

- Users note the **missing features** in Birdeye, wishing for integration with TikTok and other enhancements.
- Users note that Birdeye's **slow UI and AI improvements needed** impact efficiency and customer service experience.
- Users find it **confusing to manage reviews** effectively due to integration and dashboard usability issues.
- Users note a **learning curve** with Birdeye's interface that may challenge those less familiar with technology.
- Users find the **limited features** of Birdeye lack comprehensive tools and integrations needed for a better experience.

#### What Are Recent G2 Reviews of Birdeye?

**["Reputation Management Life Saver!"](https://www.g2.com/survey_responses/birdeye-review-8930451)**

**Rating:** 5.0/5.0 stars

_— Lisbeth M._

[Read full review](https://www.g2.com/survey_responses/birdeye-review-8930451)

**["We Came Back to Birdeye for a Reason"](https://www.g2.com/survey_responses/birdeye-review-13192521)**

**Rating:** 5.0/5.0 stars

_— Terry Lind S._

[Read full review](https://www.g2.com/survey_responses/birdeye-review-13192521)

#### What Are G2 Users Discussing About Birdeye?

- [What makes Birdeye a preferred tool for businesses looking to improve their online reputation and customer feedback management?](https://www.g2.com/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment
- [What is Birdeye used for?](https://www.g2.com/discussions/what-is-birdeye-used-for) - 1 comment
- [Are BirdEye reviews fake?](https://www.g2.com/discussions/are-birdeye-reviews-fake) - 3 comments
- [How much is BirdEye monthly?](https://www.g2.com/discussions/how-much-is-birdeye-monthly) - 1 comment
- [What does BirdEye cost?](https://www.g2.com/discussions/what-does-birdeye-cost) - 1 comment

### [Trustpilot](https://www.g2.com/products/trustpilot/reviews)

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Trustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars, and more, to help stand out where it matters most - in search. Our powerful reporting and analytics also allows brands to boost LTV, conversion rates, and ROI. Sign up for a free account today to experience the power of reviews!

**Average Rating:** 3.4/5.0

**Total Reviews:** 253

#### How Do G2 Users Rate Trustpilot?

- **Retail:** 6.3/10 (Category avg: 8.4/10)
- **E-commerce:** 6.6/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 6.8/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Trustpilot?

- **Seller:** [Trustpilot](https://www.g2.com/sellers/trustpilot)
- **Year Founded:** 2007
- **HQ Location:** Copenhagen, Denmark
- **Twitter:** @Trustpilot  
30,190 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7cbce2e5933c733a4025c188401496ce7a1871ce95c49995934a3fcf271c6e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F862573%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,384 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Financial Services, Retail
- **Company Size:** 60% Small, 32% Medium

#### What Do G2 Reviewers Say About Trustpilot?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Trustpilot's platform to be **easy to navigate** , facilitating quick access to vital reviews and information.
- Users value Trustpilot for its **efficient reputation management tools** , streamlining feedback integration and enhancing decision-making.
- Users praise Trustpilot for its **easy setup** , allowing swift initiation and effective management of feedback processes.
- Users appreciate the **quick responses** on Trustpilot, valuing its ease of use for learning about products.
- Users value Trustpilot's **efficient review management tools** , streamlining feedback integration and automating time-consuming processes.

##### Cons

- Users experience **poor customer support** with Trustpilot, facing unclear processes and inadequate assistance during disputes.
- Users experience **stressful review moderation** with aggressive policies and vague communication, complicating interactions and business reputation.
- Users feel that **review manipulation** on Trustpilot leads to lost reviews and an overly stressful moderation process.
- Users find Trustpilot's pricing to be **excessively high** , especially for basic features and limited review invites.
- Users face **billing issues** with Trustpilot due to unexpected price hikes and rigid contract renewals, causing financial strain.

#### What Are Recent G2 Reviews of Trustpilot?

**["Genuine Verified Reviews That Boost SEO Visibility"](https://www.g2.com/survey_responses/trustpilot-review-12678034)**

**Rating:** 5.0/5.0 stars

_— Visal K._

[Read full review](https://www.g2.com/survey_responses/trustpilot-review-12678034)

**["Trustpilot Makes Confident Buying Decisions Easy"](https://www.g2.com/survey_responses/trustpilot-review-13040258)**

**Rating:** 4.5/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/trustpilot-review-13040258)

#### What Are G2 Users Discussing About Trustpilot?

- [What is Trustpilot used for?](https://www.g2.com/discussions/what-is-trustpilot-used-for) - 1 upvote

### [SingleInterface](https://www.g2.com/it/products/singleinterface/reviews)

SingleInterface è una piattaforma di crescita alimentata dall'IA progettata specificamente per le imprese con più sedi, consentendo a ciascun negozio, filiale, punto vendita e sede distribuita di migliorare la propria visibilità su vari canali di scoperta digitale, inclusi Google Search, Maps e risposte guidate dall'IA. Questa soluzione completa affronta le sfide uniche affrontate dalle aziende con numerose sedi, fornendo un sistema centralizzato che consente ai team di marketing e operazioni di monitorare e ottimizzare le prestazioni su migliaia di siti. La piattaforma si rivolge alle imprese che necessitano di un quadro robusto per gestire la loro presenza digitale e le interazioni con i clienti su larga scala. Offrendo strumenti per mantenere informazioni accurate sulla posizione, migliorare la visibilità nella ricerca locale e creare pagine specifiche per la posizione, SingleInterface garantisce che i marchi possano interagire efficacemente con il loro pubblico di riferimento. Inoltre, la piattaforma facilita la gestione delle recensioni dei clienti, l'analisi delle chiamate dei clienti e le intuizioni sui concorrenti locali, consentendo alle aziende di condurre campagne iperlocali che risuonano con le loro comunità. Una delle caratteristiche distintive di SingleInterface è la sua capacità di connettere vari elementi della presenza digitale di un marchio, comprese le interazioni con i clienti, l'intelligenza competitiva e la domanda locale. Questa integrazione consente alle imprese di ottenere una comprensione più profonda delle loro prestazioni in diverse sedi. Identificando perché alcune sedi prosperano mentre altre possono avere difficoltà, le aziende possono individuare le aree che richiedono attenzione e determinare le azioni più efficaci da intraprendere. Questo livello di intuizione è cruciale per ottimizzare le strategie di marketing e garantire che ogni sede riceva il supporto necessario per avere successo. Per le imprese con reti fisiche estese, SingleInterface fornisce un mezzo di controllo centrale senza adottare un approccio unico per tutti. La piattaforma consente ai team di gestire le loro operazioni in modo efficiente mentre fornisce a ciascuna sede l'intelligenza e le intuizioni azionabili necessarie per la crescita. Sfruttando la potenza dell'IA e dell'analisi dei dati, SingleInterface consente ai marchi di prendere decisioni informate che guidano le prestazioni e migliorano la loro presenza complessiva sul mercato. In sintesi, SingleInterface si distingue come uno strumento vitale per le imprese con più sedi che cercano di navigare nelle complessità del marketing digitale e del coinvolgimento dei clienti. Con la sua suite completa di funzionalità, la piattaforma non solo semplifica le operazioni ma favorisce anche una connessione più profonda tra i marchi e i loro mercati locali, guidando infine la crescita e il successo in tutte le sedi.

**Average Rating:** 4.7/5.0

**Total Reviews:** 99

#### How Do G2 Users Rate SingleInterface?

- **Vendita al dettaglio:** 9.0/10 (Category avg: 8.4/10)
- **E-commerce:** 8.7/10 (Category avg: 8.5/10)
- **Ritiene che the product sia stato un valido partner commerciale?:** 9.5/10 (Category avg: 9.1/10)
- **Qual è il ROI stimato della Sua organizzazione su the product (periodo di recupero in mesi)?:** 2.8/10 (Category avg: 10/10)

#### Who Is the Company Behind SingleInterface?

- **Venditore:** [SingleInterface](https://www.g2.com/it/sellers/singleinterface)
- **Sito web dell'azienda:** www.singleinterface.com
- **Anno di Fondazione:** 2014
- **Sede centrale:** Gurgaon, IN
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1f3bf92e569ba95ab9233d6579ee580a78cc412d9fa210bb6e87bb25cd8ad6ea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsingleinterface%2F&secure%5Burl_type%5D=linkedin_company_website)  
322 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager
- **Top Industries:** Servizi finanziari, Vendita al dettaglio
- **Company Size:** 62% Large, 30% Medium

#### What Do G2 Reviewers Say About SingleInterface?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano il **supporto clienti reattivo** di SingleInterface, che migliora la loro esperienza complessiva e la facilità d'uso.
- Gli utenti apprezzano la **semplicità e l'efficienza** di SingleInterface, migliorando la produttività e offrendo un eccellente supporto clienti.
- Gli utenti trovano SingleInterface incredibilmente **facile da usare** , integrando più piattaforme in un'esperienza senza soluzione di continuità.
- Gli utenti scoprono che SingleInterface migliora l' **efficienza del marketing** centralizzando le attività e semplificando il monitoraggio delle prestazioni in più sedi.
- Gli utenti apprezzano la **eccellente interfaccia utente** di SingleInterface, trovandola fluida e facile da usare per un'ottima esperienza.

##### Cons

- Gli utenti esprimono frustrazione per i **ritardi** nella gestione dei ticket e nella registrazione al negozio SIS, influenzando l'efficienza complessiva del servizio.
- Gli utenti sperimentano **prestazioni lente** durante il traffico di punta, il che può influire sui tempi di risposta e sui processi di elencazione.
- Gli utenti sperimentano **tempi di caricamento lenti** e ritardi, in particolare durante il traffico di punta, influenzando l'efficienza complessiva.
- Gli utenti trovano che i **problemi di tempo** ostacolano significativamente l'efficienza, specialmente con i ticket critici e le registrazioni nei negozi SIS.
- Gli utenti notano la necessità di un **miglioramento nel processo di onboarding e nell'interfaccia del cruscotto** per un'esperienza più fluida.

#### What Are Recent G2 Reviews of SingleInterface?

**["Eccellente esperienza con un'interfaccia unica, piattaforma senza soluzione di continuità e ottimo supporto"](https://www.g2.com/it/survey_responses/singleinterface-review-11253508)**

**Rating:** 5.0/5.0 stars

_— boney c._

[Read full review](https://www.g2.com/it/survey_responses/singleinterface-review-11253508)

**["Gestione senza sforzo di più sedi con supporto stellare, leggera curva di apprendimento"](https://www.g2.com/it/survey_responses/singleinterface-review-11850888)**

**Rating:** 5.0/5.0 stars

_— Shwet K._

[Read full review](https://www.g2.com/it/survey_responses/singleinterface-review-11850888)

### [Reputation](https://www.g2.com/it/products/reputation/reviews)

Reputation è la piattaforma di gestione della reputazione nativa per l'IA numero 1, progettata per aiutare le aziende con più sedi a essere trovate, fidate e scelte nelle ricerche, nelle risposte dell'IA e ovunque i clienti prendano decisioni. Operando come un sistema di dati unificato, la piattaforma trasforma recensioni, elenchi e sondaggi frammentati in intelligenza azionabile, garantendo che ogni negozio locale, franchising o gruppo di concessionari riceva azioni chiare e prioritarie. Questa consolidazione dà potere ai team di marketing e operazioni con una visibilità completa sulle prestazioni di ricerca locale e sulle interazioni con i clienti in tutta la rete aziendale. Piuttosto che funzionare come uno strumento di aggregazione standard, l'architettura centrale della piattaforma facilita analisi operative avanzate e Ottimizzazione del Motore Generativo (GEO). Il sistema elabora canali di feedback isolati in intelligenza operativa, consentendo ai team di scoprire metriche di prestazione critiche senza dover esaminare manualmente i dati grezzi. Questa capacità è alimentata da un assistente IA nativo (Reputation IQ) che analizza tutti i dati di feedback per trovare tendenze e opportunità di miglioramento. Poiché questa intelligenza opera nativamente all'interno della piattaforma, le organizzazioni possono estrarre approfondimenti conversazionali profondi e monitorare le prestazioni specifiche della località mantenendo i loro dati proprietari completamente sicuri da esposizioni a terzi. Capacità Principali Hub di Feedback Unificato: Consolida recensioni, sondaggi e commenti sui social media da oltre 200 directory esterne in un cruscotto centralizzato per un monitoraggio standardizzato. Intelligenza Conversazionale: Sfrutta un'IA interna e sicura per identificare istantaneamente tendenze di sentiment e punti di attrito dei clienti su larga scala. Gestione Globale degli Elenchi: Verifica e pubblica dati di localizzazione accurati in tutto l'ecosistema digitale per garantire una rigorosa coerenza. Ottimizzazione del Motore AI (AEO): Analizza come i modelli di linguaggio di grandi dimensioni percepiscono il marchio, equipaggiando i team per ottimizzare i dati strutturati per la scoperta algoritmica. Benchmarking Core: Calcola un punteggio di reputazione oggettivo per indicizzare il volume delle recensioni, l'analisi del sentiment e la reattività rispetto ai concorrenti del settore. Il valore principale di Reputation risiede nella sua capacità di trasformare gli sforzi SEO locali legacy in una strategia AEO moderna. Poiché il comportamento di ricerca continua a frammentarsi, i marchi con più sedi utilizzano la piattaforma per risolvere i punti ciechi intrinseci creati dagli aggregatori di IA. Gestendo attivamente la loro impronta digitale e automatizzando i loro protocolli di coinvolgimento, le organizzazioni stabiliscono la precisa coerenza delle citazioni e i segnali di interazione richiesti dai modelli di linguaggio di grandi dimensioni. In definitiva, la piattaforma consente alle aziende di elevare sistematicamente la loro esperienza cliente localizzata, ottenere enormi risparmi di tempo operativo e catturare quote di mercato attraverso una migliore visibilità algoritmica.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2,405

#### How Do G2 Users Rate Reputation?

- **Vendita al dettaglio:** 7.3/10 (Category avg: 8.4/10)
- **E-commerce:** 7.0/10 (Category avg: 8.5/10)
- **Ritiene che the product sia stato un valido partner commerciale?:** 8.9/10 (Category avg: 9.1/10)
- **Qual è il ROI stimato della Sua organizzazione su the product (periodo di recupero in mesi)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Reputation?

- **Venditore:** [Reputation](https://www.g2.com/it/sellers/reputation)
- **Sito web dell'azienda:** reputation.com
- **Anno di Fondazione:** 2006
- **Sede centrale:** San Ramon, CA
- **Twitter:** @Reputation\_Com  
10,930 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd8ab4194897457b9490b1a63309e03ed802416797d3e7a6e4765f7bf427840b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1579888%2F&secure%5Burl_type%5D=linkedin_company_website)  
685 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager, Property Manager
- **Top Industries:** Automobilistico, Immobiliare
- **Company Size:** 46% Medium, 29% Small

#### What Do G2 Reviewers Say About Reputation?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **facilità d'uso** di Reputation, apprezzandone la semplicità e l'efficienza nella gestione del feedback dei clienti.
- Gli utenti apprezzano la funzione di **richieste di recensioni via SMS** di Reputation, che migliora il coinvolgimento dei clienti e la raccolta di feedback.
- Gli utenti apprezzano l' **interfaccia intuitiva** di Reputation.com, che semplifica la gestione delle recensioni e migliora la comunicazione con le parti interessate.
- Gli utenti apprezzano la funzione di **recensioni centralizzate** di Reputation.com per un monitoraggio e una gestione efficienti su più piattaforme.
- Gli utenti apprezzano la **gestione centralizzata delle recensioni** , rendendo efficiente la gestione del feedback dei clienti senza problemi.

##### Cons

- Gli utenti ritengono che ci sia **bisogno di miglioramento** nell'integrazione, nell'implementazione e nell'adattamento agli aspetti unici del servizio clienti.
- Gli utenti trovano i **problemi con le email del sondaggio** frustranti, complicando la raccolta di feedback e intuizioni essenziali.
- Gli utenti esprimono frustrazione per i **problemi di rimbalzo delle email del sondaggio** , rendendo difficile catturare efficacemente il feedback essenziale.
- Gli utenti trovano le **funzionalità mancanti** frustranti, inclusa la pubblicazione sociale limitata e l'assenza di modelli personalizzabili.
- Gli utenti trovano le **questioni di punteggio** poco chiare e ritengono che la scala di valutazione potrebbe essere migliorata per una maggiore accuratezza.

#### What Are Recent G2 Reviews of Reputation?

**["Processo visivamente piacevole e snello. Nessun reclamo"](https://www.g2.com/it/survey_responses/reputation-review-9899978)**

**Rating:** 4.0/5.0 stars

_— Danny M._

[Read full review](https://www.g2.com/it/survey_responses/reputation-review-9899978)

**["Hub centralizzato per la reputazione con spazio per miglioramenti nei social media"](https://www.g2.com/it/survey_responses/reputation-review-7128655)**

**Rating:** 4.0/5.0 stars

_— Giovanni A._

[Read full review](https://www.g2.com/it/survey_responses/reputation-review-7128655)

#### What Are G2 Users Discussing About Reputation?

- [Is BlackLine an ERP?](https://www.g2.com/it/discussions/is-blackline-an-erp)
- [Quanto costa reputation com?](https://www.g2.com/it/discussions/how-much-does-reputation-com-cost) - 1 comment
- [Che cos'è il software di gestione della reputazione?](https://www.g2.com/it/discussions/what-is-reputation-management-software) - 1 comment
- [Come funziona reputation com?](https://www.g2.com/it/discussions/how-does-reputation-com-work) - 1 comment

### [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews)

Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen.

**Average Rating:** 4.2/5.0

**Total Reviews:** 793

#### How Do G2 Users Rate Bazaarvoice?

- **Retail:** 7.9/10 (Category avg: 8.4/10)
- **E-commerce:** 7.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Bazaarvoice?

- **Seller:** [Bazaarvoice](https://www.g2.com/sellers/bazaarvoice)
- **Company Website:** www.bazaarvoice.com
- **Year Founded:** 2005
- **HQ Location:** Austin, Texas
- **Twitter:** @Bazaarvoice  
19,148 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dd6de9c56ca6b5995d8bbe4d525c2b05f815775dbc446ddc66745985646a576&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21811%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,711 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Digital Marketing Manager
- **Top Industries:** Consumer Goods, Retail
- **Company Size:** 40% Medium, 38% Small

#### What Do G2 Reviewers Say About Bazaarvoice?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences.
- Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms.
- Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process.
- Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team.
- Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement.

##### Cons

- Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges.
- Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience.
- Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice.
- Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience.
- Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations.

#### What Are Recent G2 Reviews of Bazaarvoice?

**["Game-Changer for Review Management with Stellar Support"](https://www.g2.com/survey_responses/bazaarvoice-review-12626563)**

**Rating:** 5.0/5.0 stars

_— Alice P._

[Read full review](https://www.g2.com/survey_responses/bazaarvoice-review-12626563)

**["Great Syndication Across Retail Partners Like Target, Babylist, and Walmart"](https://www.g2.com/survey_responses/bazaarvoice-review-12749488)**

**Rating:** 5.0/5.0 stars

_— Gary S._

[Read full review](https://www.g2.com/survey_responses/bazaarvoice-review-12749488)

#### What Are G2 Users Discussing About Bazaarvoice?

- [What is Bazaarvoice used for?](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) - 2 comments
- [What is Affable.ai used for?](https://www.g2.com/discussions/what-is-affable-ai-used-for)

### [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews)

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with in-depth capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. - Plan and schedule content using an editorial calendar, store all media assets in a digital asset manager and simultaneously publish across channels at AI-recommended times with an omni- channel publisher - Generate engaging, platform-specific content instantly with Sprinklr AI+ - Engage with your audience across 35+ social and messaging channels using a unified inbox - Leverage AI-powered classification to efficiently analyze sentiment and intent of the inbound messages and engage better and faster with AI Smart Response, Smart Compose, and auto- responses - Analyze performance across owned, earned and paid media, and integrate data from multiple sources into a unified report and get on-demand or routine access - Get 5 times more granular business insights with custom metrics and out-of-the-box dashboards - Uncover AI-powered, critical insights across brand health, campaign performance, competitor benchmarking and more - Empower your sales teams to grow leads by reaching more prospects and delivering personalized content faster - Amplify reach by empower your employees to share your branded content easily, leveraging user-generated content and engaging influencers - Leverage truly enterprise-grade with 10x more granular & customizable compliance and approval workflows for unique business needs

**Average Rating:** 4.1/5.0

**Total Reviews:** 1,143

#### How Do G2 Users Rate Sprinklr Social?

- **Retail:** 7.6/10 (Category avg: 8.4/10)
- **E-commerce:** 7.5/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Sprinklr Social?

- **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr)
- **Company Website:** www.sprinklr.com
- **Year Founded:** 2009
- **HQ Location:** New York
- **Twitter:** @Sprinklr  
38,047 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2651bb6e84447f3b01d63e29fe0f8afcc3c5f50fd7788def648e7d5319fcae4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F399351%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,380 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Specialist, Social Media Manager
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 48% Large, 29% Medium

#### What Do G2 Reviewers Say About Sprinklr Social?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **Sprinklr Social easy to use** , enhancing team collaboration and simplifying content scheduling effortlessly.
- Users value the **centralized management** of Sprinklr Social for seamless control over multiple social media platforms.
- Users appreciate the **omni-channel experience** of Sprinklr Social, valuing its comprehensive support and customizable features.
- Users value the **advanced analytics and reporting tools** of Sprinklr Social, enhancing insights into performance and strategy.
- Users value the **omni-channel integration** of Sprinklr Social, enhancing engagement across all major social media platforms.

##### Cons

- Users find the **complex usage** of Sprinklr Social to be overwhelming, hindering their ability to fully utilize the platform.
- Users find the **learning curve steep** for Sprinklr, requiring significant IT knowledge to navigate its complexities.
- Users find Sprinklr Social's **complex setup and configuration** challenging, often requiring external assistance for effective use.
- Users feel there is a need for **improvement in AI capabilities** and desire more user-friendly workflows and statistics.
- Users experience a **steep learning curve** with Sprinklr Social, citing its overwhelming interface and multitude of features.

#### What Are Recent G2 Reviews of Sprinklr Social?

**["All-in-One Social Management with a Powerful Unified Inbox"](https://www.g2.com/survey_responses/sprinklr-social-review-13134659)**

**Rating:** 4.0/5.0 stars

_— lindokuhle n._

[Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-13134659)

**["Feature Rich Social Platform That Keeps Getting Smarter"](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)**

**Rating:** 5.0/5.0 stars

_— Shruti D._

[Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)

### [Feefo](https://www.g2.com/products/feefo/reviews)

Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....  96% of people use reviews as their main source of research   18% higher conversion rate when reviews are shared on a website  70% of people who read reviews say they would trust them more if they knew they were from verified customers 

**Average Rating:** 4.6/5.0

**Total Reviews:** 153

#### How Do G2 Users Rate Feefo?

- **Retail:** 8.4/10 (Category avg: 8.4/10)
- **E-commerce:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Feefo?

- **Seller:** [Feefo](https://www.g2.com/sellers/feefo)
- **Company Website:** www.feefo.com
- **Year Founded:** 2010
- **HQ Location:** Petersfield, United Kingdom
- **Twitter:** @Feefo\_Official  
6,279 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=394472f1089096414a8443d8c28f840f19a8b13a8aee59c49a12fe54fc640b2e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F847730%2F&secure%5Burl_type%5D=linkedin_company_website)  
127 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Managing Director
- **Top Industries:** Leisure, Travel & Tourism, Retail
- **Company Size:** 50% Small, 37% Medium

#### What Do G2 Reviewers Say About Feefo?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive and thorough customer support** from Feefo, enhancing satisfaction and effective account usage.
- Users find Feefo incredibly **easy to use** , streamlining genuine feedback collection with intuitive features and outstanding support.
- Users appreciate the **helpfulness of the Feefo team** , noting their proactive support and attentive account management.
- Users appreciate the **intuitive platform** of Feefo, praising its straightforward setup and daily use.
- Users value the **helpful support team** at Feefo, who are proactive and attentive to their needs.

##### Cons

- Users express concerns over **missing features** like limited analytics customization and lack of a trending score matrix.
- Users note the **poor reporting** capabilities of Feefo, although improvements have been recognized in recent updates.
- Users find the **AI review writer tedious and basic** , with a lack of support and slow issue resolution impacting experience.
- Users find the **limited customization** options for review request emails to be a drawback in flexibility and branding.
- Users feel the **limited features** of Feefo restrict customization and free trials hinder access to new functionalities.

#### What Are Recent G2 Reviews of Feefo?

**["Exceptional tool for collecting customer feedback"](https://www.g2.com/survey_responses/feefo-review-11509342)**

**Rating:** 5.0/5.0 stars

_— Scott S._

[Read full review](https://www.g2.com/survey_responses/feefo-review-11509342)

**["Great value for money and helpful staff"](https://www.g2.com/survey_responses/feefo-review-11505585)**

**Rating:** 5.0/5.0 stars

_— Maeve M._

[Read full review](https://www.g2.com/survey_responses/feefo-review-11505585)

#### What Are G2 Users Discussing About Feefo?

- [What is Feefo used for?](https://www.g2.com/discussions/what-is-feefo-used-for) - 1 comment

### [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews)

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

**Average Rating:** 4.4/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate Emplifi?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Emplifi?

- **Seller:** [Emplifi](https://www.g2.com/sellers/emplifi-7f303838-0fb9-47c0-bc12-d24f181fe4b2)
- **HQ Location:** Columbus , US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5aeabe4c65ed8808ff7358d654976880c558fe4998ce1c7d040a500b8f3d31d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femplifi%2F&secure%5Burl_type%5D=linkedin_company_website)  
547 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 44% Medium, 31% Large

#### What Do G2 Reviewers Say About Emplifi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Emplifi, enabling seamless collaboration and efficient social media management.
- Users value the **comprehensive social media management features** of Emplifi, enhancing teamwork and analytics across platforms.
- Users value the **easy access to social media analytics** , enabling effective monitoring of campaign performance and engagement.
- Users value the **analytics capabilities** of Emplifi, enabling effective monitoring and reporting of social media performance.
- Users value the **intuitive features** of Emplifi, which effectively support community management and social media analytics.

##### Cons

- Users note **missing features** in Emplifi, particularly the lack of Excel downloads and limited functionality in analytics.
- Users report **technical issues** with Emplifi, citing glitches and inconsistent support that disrupt workflows and stability.
- Users find **feature limitations** in Emplifi, noting a lack of essential capabilities for data analysis and insights.
- Users feel there is **improvement needed** in features like data download and the effectiveness of the inspiration tab.
- Users note a **lack of features** in Emplifi, particularly for analytics and platform-specific insights.

#### What Are Recent G2 Reviews of Emplifi?

**["Emplifi’s Intuitive Platform Makes Publishing and Dashboards Effortless"](https://www.g2.com/survey_responses/emplifi-review-12624587)**

**Rating:** 4.5/5.0 stars

_— Mel H._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12624587)

**["Evolving, User-Friendly Suite with Responsive Implementation Support"](https://www.g2.com/survey_responses/emplifi-review-12580996)**

**Rating:** 4.5/5.0 stars

_— John M. C._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12580996)

#### What Are G2 Users Discussing About Emplifi?

- [What is Emplifi Social Marketing Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-social-marketing-cloud-used-for)
- [What is Emplifi Service Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-service-cloud-used-for)
- [What is socialbakers?](https://www.g2.com/discussions/what-is-socialbakers) - 1 comment
- [Is social Baker free?](https://www.g2.com/discussions/is-social-baker-free)
- [What is scalability in Software?](https://www.g2.com/discussions/what-is-scalability-in-software)

### [ReputationStacker](https://www.g2.com/it/products/reputationstacker/reviews)

Il software di gestione della reputazione di ReputationStacker aiuta le aziende a ottenere più recensioni, a posizionarsi più in alto nella ricerca locale e a conquistare più clienti... automaticamente. È un sistema completamente automatico progettato per scalare senza sforzo, rendendolo particolarmente potente per le aziende locali, i marchi con più sedi e le organizzazioni sanitarie che cercano di aumentare le recensioni, migliorare l'esperienza del cliente e dominare la ricerca locale. • Campagne Automatizzate → Risparmia Tempo & Aumenta il Volume: Attiva automaticamente inviti a recensioni via SMS ed email, permettendoti di concentrarti sulla gestione della tua attività mentre il sistema genera costantemente nuove recensioni su Google, Facebook e altre principali piattaforme. • Gestione dell'Esperienza del Cliente & NPS → Trasforma il Feedback in Azione: Raccoglie feedback diretti dai clienti e sondaggi Net Promoter Score (NPS), trasformando input qualitativi dei clienti in dati quantificati e azionabili per migliorare le operazioni e risolvere problemi in privato. • Controllo Multi-Sede → Proteggi la Coerenza del Marchio: Centralizza il monitoraggio delle recensioni e il tracciamento dell'esperienza del cliente per migliaia di sedi in un'unica dashboard, garantendo una reputazione online stellare su tutto il tuo marchio. • Permessi Granulari → Delegare in Sicurezza: Utilizza una struttura di permessi utente sicura a quattro livelli, permettendoti di delegare in sicurezza la gestione delle recensioni locali al personale, ai responsabili delle sedi o ai proprietari di franchising senza perdere il controllo delle impostazioni del tuo account principale. • Integrazioni di Workflow → Elimina lo Sforzo Manuale: Si connette senza problemi con il tuo CRM, POS o software di gestione pratica per funzionare in background, trasformando automaticamente le transazioni quotidiane in nuove opportunità di recensione. Unificando l'acquisizione automatizzata delle recensioni con potenti strumenti di esperienza del cliente, ReputationStacker trasforma il feedback nel tuo motore di crescita più forte. Che tu stia gestendo un singolo negozio locale o coordinando migliaia di sedi in franchising, la piattaforma ti offre gli strumenti per ascoltare i tuoi clienti, migliorare le prestazioni operative e dominare la ricerca locale.

**Average Rating:** 4.9/5.0

**Total Reviews:** 85

#### How Do G2 Users Rate ReputationStacker?

- **Vendita al dettaglio:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Ritiene che the product sia stato un valido partner commerciale?:** 9.9/10 (Category avg: 9.1/10)
- **Qual è il ROI stimato della Sua organizzazione su the product (periodo di recupero in mesi)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind ReputationStacker?

- **Venditore:** [ReputationStacker](https://www.g2.com/it/sellers/reputationstacker)
- **Anno di Fondazione:** 2016
- **Sede centrale:** N/A
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8ea26fa1972ab310ce71f65bd7c523398cfe4071475178177c56d040900e12ef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freputationstacker%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Director, Manager
- **Top Industries:** Servizi al consumatore, Salute, benessere e fitness
- **Company Size:** 51% Small, 35% Medium

#### What Do G2 Reviewers Say About ReputationStacker?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti trovano ReputationStacker **molto facile da usare** , semplificando la raccolta delle recensioni con un'installazione senza problemi e automazione.
- Gli utenti amano la **facilità d'uso** di ReputationStacker, che semplifica la raccolta delle recensioni e aumenta significativamente le loro valutazioni dei clienti.
- Gli utenti amano la **facilità della gestione della reputazione online** con ReputationStacker, apprezzando la configurazione senza problemi e il supporto per le loro sedi.
- Gli utenti apprezzano l' **automazione** di ReputationStacker, che semplifica le richieste di recensioni e potenzia efficacemente la presenza online della loro attività.
- Gli utenti trovano l' **installazione facile** di ReputationStacker efficiente, permettendo un'integrazione senza problemi e una raccolta automatizzata di recensioni efficace.

##### Cons

- Gli utenti affrontano **problemi di connessione** durante la configurazione, ma il supporto aiuta a garantire un funzionamento regolare in seguito.
- Gli utenti trovano utili le opzioni di filtraggio ma notano che può essere **difficile da imparare** a causa della complessità e della mancanza di documentazione.
- Gli utenti trovano ReputationStacker **costoso** quando superano i limiti di messaggi di testo, portando a costi più alti del previsto.
- Gli utenti riscontrano **problemi di filtraggio** quando combinano più opzioni, portando a confusione e alla necessità di una documentazione migliore.
- Gli utenti trovano le **limitazioni del filtro** impegnative, in particolare quando combinano più opzioni senza un'adeguata guida o documentazione.

#### What Are Recent G2 Reviews of ReputationStacker?

**["Risposte alle recensioni AI in linea con il marchio che rendono la gestione delle recensioni senza sforzo in centinaia di sedi"](https://www.g2.com/it/survey_responses/reputationstacker-review-13253874)**

**Rating:** 5.0/5.0 stars

_— Helen R._

[Read full review](https://www.g2.com/it/survey_responses/reputationstacker-review-13253874)

**["Risposta alle recensioni AI di classe superiore, perfettamente integrata e gestione della reputazione in linea con il marchio"](https://www.g2.com/it/survey_responses/reputationstacker-review-13237541)**

**Rating:** 5.0/5.0 stars

_— Faith P._

[Read full review](https://www.g2.com/it/survey_responses/reputationstacker-review-13237541)

#### What Are G2 Users Discussing About ReputationStacker?

- [A cosa serve ReputationStacker?](https://www.g2.com/it/discussions/what-is-reputationstacker-used-for) - 1 comment

### [Experience.com](https://www.g2.com/it/products/experience-com/reviews)

Experience.com è una soluzione completa di gestione della reputazione progettata per aiutare le aziende a migliorare la loro presenza online attraverso l'uso efficace del feedback dei clienti e dell'intelligenza artificiale. Questa piattaforma serve un pubblico diversificato, inclusi professionisti locali e marchi con più sedi, con l'obiettivo di rafforzare la loro reputazione online e costruire fiducia con i loro clienti. Il focus principale di Experience.com è quello di dare potere alle aziende per raggiungere l'eccellenza nell'esperienza del cliente (CX), nell'engagement dei dipendenti (EX) e nella gestione della reputazione. Sfruttando le intuizioni derivate dal feedback dei clienti, le organizzazioni possono ottenere una comprensione più profonda delle esigenze e delle preferenze del loro pubblico. Questa comprensione consente alle aziende di personalizzare i loro servizi e interazioni, portando infine a una maggiore soddisfazione e fedeltà dei clienti. Experience.com è adatto a aziende di tutte le dimensioni, rendendolo una soluzione adattabile per vari settori. Le caratteristiche principali di Experience.com includono strumenti di analisi avanzata che analizzano il feedback dei clienti in tempo reale, consentendo alle aziende di identificare tendenze e aree di miglioramento. La piattaforma offre anche sondaggi personalizzabili e meccanismi di feedback, permettendo alle organizzazioni di raccogliere intuizioni direttamente dai loro clienti. Inoltre, l'integrazione della tecnologia AI aiuta ad automatizzare le risposte e fornisce raccomandazioni attuabili, semplificando il processo di gestione della reputazione. Utilizzando queste caratteristiche, le aziende possono non solo mantenere una reputazione online positiva ma anche sfruttarla per attrarre nuovi clienti. Experience.com si distingue nella sua categoria offrendo un approccio olistico alla gestione della reputazione. Combina feedback dei clienti, engagement dei dipendenti e analisi dei dati in un'unica piattaforma, garantendo che le aziende possano affrontare tutti gli aspetti della loro reputazione. Questo approccio integrato non solo semplifica il processo di gestione ma migliora anche l'efficacia complessiva degli sforzi di costruzione della reputazione. Concentrandosi sia sulle esperienze dei clienti che dei dipendenti, Experience.com aiuta le organizzazioni a creare un'immagine di marca coesa che risuona con il loro pubblico di riferimento. Nel complesso, Experience.com fornisce una risorsa preziosa per le aziende che cercano di migliorare la loro reputazione online e di coltivare la fiducia con i loro clienti. Attraverso le sue caratteristiche innovative e l'approccio completo, la piattaforma equipaggia le organizzazioni con gli strumenti necessari per prosperare in un mercato competitivo mantenendo una forte connessione con il loro pubblico.

**Average Rating:** 4.8/5.0

**Total Reviews:** 393

#### How Do G2 Users Rate Experience.com?

- **Vendita al dettaglio:** 8.4/10 (Category avg: 8.4/10)
- **E-commerce:** 8.4/10 (Category avg: 8.5/10)
- **Ritiene che the product sia stato un valido partner commerciale?:** 9.1/10 (Category avg: 9.1/10)
- **Qual è il ROI stimato della Sua organizzazione su the product (periodo di recupero in mesi)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Experience.com?

- **Venditore:** [Experience.com](https://www.g2.com/it/sellers/experience-com)
- **Sito web dell'azienda:** experience.com
- **Anno di Fondazione:** 2015
- **Sede centrale:** San Ramon, California
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7298cf79424972daa9bc402206881f36820b55c3ba15a583a0841455364f3630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7790598%2F&secure%5Burl_type%5D=linkedin_company_website)  
273 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Branch Manager, Loan Officer
- **Top Industries:** Servizi finanziari, Immobiliare
- **Company Size:** 40% Medium, 32% Small

#### What Do G2 Reviewers Say About Experience.com?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti amano la **facilità d'uso** di Experience.com, apprezzando la sua configurazione senza problemi e l'interfaccia utente intuitiva.
- Gli utenti elogiano il **supporto clienti eccezionale** di Experience.com, evidenziando l'assistenza tempestiva e le risorse preziose disponibili.
- Gli utenti apprezzano la **configurazione intuitiva** e il **servizio clienti eccezionale** forniti da Experience.com, migliorando la loro esperienza.
- Gli utenti apprezzano l' **efficienza nella gestione delle recensioni** con Experience.com, semplificando il loro flusso di lavoro e migliorando la produttività complessiva.
- Gli utenti apprezzano le **esperienze cliente basate sui fatti** fornite da Experience.com, aumentando la loro fiducia nel marketing e nella crescita aziendale.

##### Cons

- Gli utenti trovano i **problemi di collegamento** in Experience.com ingombranti, preferendo invece la pubblicazione diretta su altri siti di recensioni.
- Gli utenti spesso affrontano **problemi di connessione** con Experience.com, rendendo frustrante il collegamento degli account e l'integrazione con i social media.
- Gli utenti trovano **problemi di integrazione** frustranti, in particolare con il collegamento degli account e le opzioni su misura per gli agenti di prestito.
- Gli utenti trovano l' **integrazione dei social media confusa** , spesso lottano per collegare i loro account e condividere recensioni in modo efficace.
- Gli utenti trovano che **è necessario un miglioramento** nella frequenza delle richieste di recensione e nelle domande dei sondaggi obsolete su Experience.com, influenzando l'esperienza utente.

#### What Are Recent G2 Reviews of Experience.com?

**["Gestione delle recensioni senza sforzo, integrazione senza soluzione di continuità"](https://www.g2.com/it/survey_responses/experience-com-review-9917130)**

**Rating:** 4.5/5.0 stars

_— Hans B._

[Read full review](https://www.g2.com/it/survey_responses/experience-com-review-9917130)

**["Risposte ai sondaggi senza sforzo con utili follow-up AI"](https://www.g2.com/it/survey_responses/experience-com-review-12910139)**

**Rating:** 5.0/5.0 stars

_— Jo Anne (Joey) F._

[Read full review](https://www.g2.com/it/survey_responses/experience-com-review-12910139)

#### What Are G2 Users Discussing About Experience.com?

- [A cosa serve Experience.com?](https://www.g2.com/it/discussions/what-is-experience-com-used-for) - 1 comment

### [PowerReviews](https://www.g2.com/products/powerreviews/reviews)

A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Reviews Collect more review content. Display for maximum impact. Inspire buyer confidence. Drive conversions and sales. Product Sampling Proven money-saving process to generate fresh ratings and reviews content fast. User-Generated Content Sharing Expand reach and acquire customers at scale with our extensive network. Analyze. Benchmark. Grow Optimize your UGC program. Understand, benchmark, and enhance product and CX. Grow your business. Store Experience Feedback Understand and optimize in-store experience, while simultaneously building loyalty and driving sales.

**Average Rating:** 4.4/5.0

**Total Reviews:** 196

#### How Do G2 Users Rate PowerReviews?

- **Retail:** 8.6/10 (Category avg: 8.4/10)
- **E-commerce:** 8.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind PowerReviews?

- **Seller:** [Syndigo](https://www.g2.com/sellers/syndigo)
- **Company Website:** www.syndigo.com
- **Year Founded:** 2017
- **HQ Location:** Chicago, Illinois
- **Twitter:** @syndigoLLC  
281 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b31df4100632d3c4a3872a01d2318660d853b4c18c13f473ab419cbbb6b3ce80&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F28625135%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,727 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 45% Medium, 41% Large

#### What Do G2 Reviewers Say About PowerReviews?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of PowerReviews, benefiting from its intuitive dashboard and seamless integrations.
- Users admire the **robust capabilities** of PowerReviews for gathering and managing client feedback effectively.
- Users appreciate the **robust capabilities** of PowerReviews for gathering and analyzing client information across multiple channels.
- Users commend the **effective reputation management** provided by PowerReviews, enhancing credibility and boosting sales through authentic reviews.
- Users highlight the **visibility growth** enabled by PowerReviews, enhancing their reputation and boosting sales through insightful analytics.

##### Cons

- Users find PowerReviews to be **expensive** , particularly challenging for smaller players due to high costs and limited integration.
- Users criticize the **missing features** of PowerReviews, particularly the lack of display options and dashboard functionality.
- Users experience **slow performance** with PowerReviews, facing delays in features, UI changes, and email notifications.
- Users express frustration over **poor customer support** , feeling a lack of proactive assistance and inadequate guidance.
- Users note the **poor integration** of PowerReviews, complicating compatibility with essential tools and limiting customization options.

#### What Are Recent G2 Reviews of PowerReviews?

**["Thoughtful Planning, Customer-Centered Execution"](https://www.g2.com/survey_responses/powerreviews-review-11570069)**

**Rating:** 5.0/5.0 stars

_— Evelyn V._

[Read full review](https://www.g2.com/survey_responses/powerreviews-review-11570069)

**["Vibrant UGC and Display, but Integration and Customization Need Improvement"](https://www.g2.com/survey_responses/powerreviews-review-11846103)**

**Rating:** 4.5/5.0 stars

_— Ifeoma E._

[Read full review](https://www.g2.com/survey_responses/powerreviews-review-11846103)

#### What Are G2 Users Discussing About PowerReviews?

- [What is PowerReviews used for?](https://www.g2.com/discussions/what-is-powerreviews-used-for)

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