Trustpilot

Show rating breakdown
3.3 out of 5 stars
265 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.3
Serving customers since
2007
Products
Reviews
About
Products
Reviews
About

Profile Name

Star Rating

123
67
4
8
63

Trustpilot Reviews

Review Filters
Profile Name
Star Rating
123
67
4
8
63
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
09/30/2026
Validated Reviewer
Verified Current User
Review source: Organic

Trustpilot will harm your company

|Trustpilot
The idea of a review site is good, but unfortunately Trustpilot doesn’t seem to moderate reviews that contain lies.
Aurore K.
AK
Aurore K.
GéranteSmall-Business (50 or fewer emp.)
09/16/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Unverified Reviews: Lack of Protection and Insufficient Management of Fake Reviews

|Trustpilot
The main benefit we recognize in Trustpilot is the visibility it can bring to a business and the recognition of its presence among consumers.
Viktoriia K.
VK
Viktoriia K.
Digital Learning SpecialistSmall-Business (50 or fewer emp.)
09/07/2026
Validated Reviewer
Review source: Organic

Unpredictable Moderation Undermines Trust in Trustpilot Reviews

|Trustpilot
The idea behind Trustpilot is useful. I like having one place where I can quickly check what other customers are saying about a company before I use its service or buy something. When reviews are detailed and describe an actual experience, they can be genuinely helpful. That's actually why I used Trustpilot in the first place. Unfortunately, my experience with how reviews are moderated made me question how much I can rely on what I see there.

About

Contact

HQ Location:
Copenhagen, Denmark

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What is Trustpilot?

Trustpilot is an online review platform that provides a space for consumers to rate and review services and businesses globally. Established in Denmark in 2007, Trustpilot has grown to become one of the leading review websites, offering genuine customer feedback to help others make informed decisions. By allowing open reviews, Trustpilot aids in establishing trust and transparency between consumers and businesses. Users can visit their website at https://www.trustpilot.com/ to read reviews, write their own feedback, and explore ratings for various companies across multiple industries, enhancing overall customer experience and business accountability.

Details

Year Founded
2007