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Trustpilot

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264 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.3
Serving customers since
2007

Profile Name

Star Rating

123
67
4
8
62

Trustpilot Reviews

Review Filters
Profile Name
Star Rating
123
67
4
8
62
Aurore K.
AK
Aurore K.
09/16/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Unverified Reviews: Lack of Protection and Insufficient Management of Fake Reviews

The main benefit we recognize in Trustpilot is the visibility it can bring to a business and the recognition of its presence among consumers.
Viktoriia K.
VK
Viktoriia K.
Digital Learning Specialist | Online Learning | Learning Content
09/07/2026
Validated Reviewer
Review source: Organic

Unpredictable Moderation Undermines Trust in Trustpilot Reviews

The idea behind Trustpilot is useful. I like having one place where I can quickly check what other customers are saying about a company before I use its service or buy something. When reviews are detailed and describe an actual experience, they can be genuinely helpful. That's actually why I used Trustpilot in the first place. Unfortunately, my experience with how reviews are moderated made me question how much I can rely on what I see there.
Verified User in Real Estate
GR
Verified User in Real Estate
08/22/2026
Validated Reviewer
Review source: Organic

Aggressive Policies Undermine Utility

Our experience has been really bad. We have over 1,200 reviews on Trustpilot and Trustpilot treats our business really badly.

About

Contact

HQ Location:
Copenhagen, Denmark

Social

@Trustpilot

What is Trustpilot?

Trustpilot is an online review platform that provides a space for consumers to rate and review services and businesses globally. Established in Denmark in 2007, Trustpilot has grown to become one of the leading review websites, offering genuine customer feedback to help others make informed decisions. By allowing open reviews, Trustpilot aids in establishing trust and transparency between consumers and businesses. Users can visit their website at https://www.trustpilot.com/ to read reviews, write their own feedback, and explore ratings for various companies across multiple industries, enhancing overall customer experience and business accountability.

Details

Year Founded
2007