--- title: Lipscore Reviews meta_title: 'Lipscore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how Lipscore works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 86 scale: '5' date_modified: '2026-09-28' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Lipscore Reviews **Vendor:** lipscore.com **Category:** [Review Management Software](https://www.g2.com/categories/review-management-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 86 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Lipscore Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations. Targeted primarily at retailers and brands, Lipscore addresses a critical need in the online retail space: the necessity for authentic customer feedback. With the platform's rapid growth, expanding from 25 clients in 2020 to over 1,000 by 2024, it has established itself as a trusted partner for numerous well-known brands, including Kappahl, The Body Shop, and Peak Performance. The platform's reach extends beyond Norway, making significant inroads into markets in Sweden, the UK, Denmark, Finland, the Netherlands, and the US, with an impressive addition of 50+ new clients each month. Key features of Lipscore include its verified-only review system, which guarantees that only genuine customers can leave feedback, thereby fostering a trustworthy environment. This feature is complemented by the platform's ability to collect high volumes of ratings efficiently, providing businesses with a comprehensive overview of customer satisfaction. Notably, Lipscore boasts the highest response rates in the industry, yielding 2-4 times more feedback than competing platforms.The platform integrates seamlessly with most e-commerce solutions, ensuring easy adoption and smooth operation. The advantages of using Lipscore extend beyond just collecting ratings and reviews. By integrating with Google, verified ratings and reviews can be displayed in Google Search and Google Shopping Ads, significantly enhancing SEO and visibility. Additionally, the platform supports multiple languages, automatically translating reviews to help global retailers establish trust in new markets. Businesses benefit from transparent pricing with no hidden costs, ensuring a cost-effective solution that provides high value regardless of size. Importantly, Lipscore allows businesses to retain full ownership of their data, giving them complete control over their reviews and insights. Overall, Lipscore stands out as a robust solution for retail and e-commerce businesses seeking to harness the power of customer feedback. By prioritizing verified reviews and high engagement rates, it empowers brands to build credibility, enhance conversion rates, and make informed business decisions, ultimately driving long-term growth in a competitive online marketplace. ## Lipscore Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise Lipscore for its **excellent customer support** , highlighting responsiveness and helpful feedback throughout their experience. (40 reviews) - Users find Lipscore to be **incredibly user friendly** , enhancing the review process and customer engagement effortlessly. (33 reviews) - Users appreciate the **easy integration and setup** of Lipscore, significantly boosting response rates and enhancing analytics. (13 reviews) - Users find the **setup ease** of Lipscore remarkable, with seamless integration and user-friendly experience. (13 reviews) - Users commend the **helpful team** at Lipscore for their outstanding support and efficient onboarding process. (13 reviews) - Review Management (11 reviews) - Insights (9 reviews) - Implementation Ease (8 reviews) - Customer Interaction (7 reviews) - Response Time (7 reviews) **What users dislike:** - Users find the **price to be a bit high** , especially given their low order volumes and available alternatives. (6 reviews) - Users express a desire for greater **customization options** in Lipscore, particularly with invitations and email templates. (5 reviews) - Users find the **outdated interface** of Lipscore to be cumbersome and limiting for brand customization. (5 reviews) - Users report **billing issues** with Lipscore, citing high costs and poor customer support during onboarding and setup. (3 reviews) - Users find **difficult navigation** hinders their experience, making functions like sorting and adjustments challenging to locate. (3 reviews) - Filtering Limitations (3 reviews) - Integration Issues (3 reviews) - Unclear Documentation (3 reviews) - Dashboard Issues (2 reviews) - Inefficiency (2 reviews) ## Lipscore Discussions - [What is Lipscore used for?](https://www.g2.com/discussions/what-is-lipscore-used-for) - [View Lipscore pricing details and edition comparison](https://www.g2.com/products/lipscore/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-29+16%3A50%3A27+-0500&secure%5Bsession_id%5D=f03e6789-bcf5-4177-b19c-2c5c2e4e334b&secure%5Btoken%5D=c37a236aecc008e7041b093e788a7941a07d1d900d432d392b63f2e7f579a51a&format=llm_user) ## Lipscore Features **Collection** - Authentication - Review Forms - Personalization - Engagement **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - Reminders - Review Monitoring - Email Reminders - Monitoring - Performance Metrics - Surveys & Feedback - Activity Tracking - Data Import/Export - Review Notification - Reporting & Statistics - Feedback Management - AI Copilot - Real-Time Analytics - Survey/Poll Management - Activity Dashboard - SMS Messaging - CRM - Visual Analytics - Purchasing & Receiving - Real-Time Notifications - Customizable Reports - Response Management - Customizable Branding - SEO Management - Engagement Tracking - Review Badge Management - Negative Feedback Management - Social Sharing - Real-Time Data - Dashboard - Communication Management - Sentiment Analysis - Alerts/Notifications - Customizable Templates - Commenting/Notes - Template Management - Customer Experience Management - Social Promotion - Campaign Management - Email Management - Review Request - Multi-Location - Multi-Channel Campaigns - Chat/Messaging **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Use Cases** - E-commerce - Retail - Customer Service **Administration** - Syndication - Insights - Content **Display Options** - Badges - Widgets - Third-Party Integrations - Social Media Integration - Website Integration **Generative AI** - AI Text Generation - Generative AI ## Top Lipscore Alternatives - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,149 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) - 3.3/5.0 (256 reviews)