Lipscore Reviews & Product Details

Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations. Targeted primarily at retailers and brands, Lipscore addresses a critical need in the online retail space: the necessity for authentic customer feedback. With the platform's rapid growth, expanding from 25 clients in 2020 to over 1,000 by 2024, it has established itself as a trusted partner for numerous well-known brands, including Kappahl, The Body Shop, and Peak Performance. The platform's reach extends beyond Norway, making significant inroads into markets in Sweden, the UK, Denmark, Finland, the Netherlands, and the US, with an impressive addition of 50+ new clients each month. Key features of Lipscore include its verified-only review system, which guarantees that only genuine customers can leave feedback, thereby fostering a trustworthy environment. This feature is complemented by the platform's ability to collect high volumes of ratings efficiently, providing businesses with a comprehensive overview of customer satisfaction. Notably, Lipscore boasts the highest response rates in the industry, yielding 2-4 times more feedback than competing platforms.The platform integrates seamlessly with most e-commerce solutions, ensuring easy adoption and smooth operation. The advantages of using Lipscore extend beyond just collecting ratings and reviews. By integrating with Google, verified ratings and reviews can be displayed in Google Search and Google Shopping Ads, significantly enhancing SEO and visibility. Additionally, the platform supports multiple languages, automatically translating reviews to help global retailers establish trust in new markets. Businesses benefit from transparent pricing with no hidden costs, ensuring a cost-effective solution that provides high value regardless of size. Importantly, Lipscore allows businesses to retain full ownership of their data, giving them complete control over their reviews and insights. Overall, Lipscore stands out as a robust solution for retail and e-commerce businesses seeking to harness the power of customer feedback. By prioritizing verified reviews and high engagement rates, it empowers brands to build credibility, enhance conversion rates, and make informed business decisions, ultimately driving long-term growth in a competitive online marketplace.

Product Website

Seller

lipscore.com

Discussions

Lipscore Community

Languages Supported

Czech, Danish, German, English, Estonian, Finnish, French, Italian, Japanese, Latvian, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish

Overview by

Henning Frettem (Founder/CEO Lipscore.com - RealReviews™ for modern retail)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Lipscore Integrations

(12)

Verified by Lipscore

Lipscore Media

Lipscore Demo - Real, Verified & Legal Reviews

Lipscore ensures 100% real, verified reviews from actual customers, complying with EU laws and regulations, and providing transparency, trust, and protection against fraudulent and fake reviews.

Lipscore Demo - Boost Google Traffic with more Ratings & Reviews

Lipscore provides simplified reviews, full ownership, customizable widgets, and valuable customer service features that optimize customer satisfaction, boost Google traffic, and prioritize your business needs.

Lipscore Demo - Unlock Insights & Drive Growth with Lipscore Analytics

Discover the power of data-driven decision-making with Lipscore Analytics.

Lipscore Demo - Leverage Insights for Growth

Collect feedback from online and in-store customers using customizable Product, Service, and Customer Attributes to gain detailed insights into both products and the overall shopping experience.

Lipscore Demo - Partners And Integrations

Lipscore seamlessly integrates with all e-commerce solutions and partners with top agencies for quick and easy implementation.

Expect to receive more ratings and genuine reviews with Lipscore, as we offer the highest response rate, advanced functionality, and the ability to gather feedback from both online and in-store customers.

Boost eCommerce Sales & Build Trust with Lipscore | Reviews Made Easy

How PoundFun Achieved 1000 Real Reviews in 90 Days | Customer Reviews & Higher Conversion Rates

Boost Your e-Commerce Conversion Rate with Real Customer Reviews | Insight Supps' Success Story

Boxfit's Success with Lipscore: Easy, Effective, and Highly Recommended!

Boost Retail Sales with 100% Verified Reviews | Lipscore for Retailers

Official Downloads

(3)

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STIGA Sports Increases Customer Feedback Response Rate with Lipscore

Turning Customer Feedback into Business Growth: The Kappahl Success Story

Interactive Demo

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Try an interactive demo created by the software seller (right here on G2).

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G2 reviews are authentic and verified.

Here's how.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

2/21/2025

"Excellent Review Platfom With Great Results"

5/5

What do you like best about Lipscore?

Lipscore has been a very useful way for us to collect reviews on our products. The support team is responsive and helpful when we've had any issues.

The dashboard is straightforward and easy to navigate, making the whole process hassle-free. We especially appreciate how clear the insights are, as they have enabled us to make better decisions based on genuine customer feedback.

Since implementing Lipscore, we've gathered a significant number of reviews. It has genuinely made a positive impact. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

We have no complaints; thus far, our experience with Lipscore has been great. Review collected by and hosted on G2.com.

What problems is Lipscore solving and how is that benefiting you?

Lipscore takes the hassle out of gathering and handling customer reviews. The platform is straightforward to use, and the insights we get from the dashboard are easy to understand and super valuable. Thanks to those insights, we’ve seen a real boost in our Google rankings, stronger customer relationships, and a noticeable increase in sales. It’s honestly made a big impact on our business. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore

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Thank you for your fantastic review! 😊 We're thrilled to hear that Lipscore has made collecting and managing reviews so easy for you and that our insights have helped boost your Google ranking, sales, and social proof. It’s great to know that our customer service and user-friendly dashboard are making a difference. We truly appreciate your support and look forward to continuing to help you grow!

Steve B.

1/27/2026

"Seamless Shopify Integration, Easy Real Reviews"

4/5

What do you like best about Lipscore?

I find Lipscore easy to use, which is a big plus for me. The integration with Shopify is another aspect I really appreciate, as it makes it easy to get real reviews that are product-specific. It's also straightforward to show real user product reviews directly on our site. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

I find the way we send out the review invitations with Lipscore pretty limited. Being able to send a direct link would be easier. Also, as a small company, it has been hard to get enough reviews for GA. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore

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Thanks for the review! Great to hear the Shopify integration and ease of use are working well for you. We appreciate the feedback on invitations — it’s helpful as we continue to improve the experience. 👏

Julian K.

Chief of Customer Experience

1/27/2026

"Individually Customizable with Excellent Support"

5/5

What do you like best about Lipscore?

I can manually configure and set up a lot with Lipscore, which I like. I also like that I can actively invite product reviews. Additionally, it has a great appearance. Everything can be customized very individually, so it fits our e-commerce. After a few small difficulties at the beginning, the setup worked wonderfully and we had good support. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

Unfortunately, there are no batches yet that could be used for other purposes such as commercials. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore

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Thanks so much for the great feedback! We're glad Lipscore is a good fit for your e-commerce setup and that our support helped get things running smoothly. We'll keep your suggestion about badges in mind as we continue to improve! 🙌

Joe A.

Operations Manager

Small-Business (50 or fewer emp.)

7/30/2025

"A review platform that pulls through on its promises - 5 stars"

5/5

What do you like best about Lipscore?

Our experience with Lipscore has been pleasure. Setup for our WooCommerce store was quick & straightforward. As soon as the ball started rolling, we saw a dramatic increase in the number of reviews left on our website. The platform allows us to passively increase the number of reviews we receive with no intervention needed from our side (besides the occasional non-compliant review).

We run a CBD business and being so means there are restrictions on the reviews and testimonials we can publicise from customers. We’ve been using Lipscore’s AI moderation tool which flags non-compliant reviews to the team based off customised instructions. We can then contact the customer through the platform and ask them to adjust their review. The process is effortless and we’ve been very happy with the results so far.

Invitations are delayed to allow the customer to properly test the product which helps us to gain more useful reviews and insights.

We’ve had various widgets added throughout the site which look great and fit into the site’s design & our branding.

Every team member we have worked with to get onboard & setup has been fantastic & support is exceptional. We worked primarily with Angela & Georgina Turnell who both provided outstanding support & always resolved any issue we had. We truly don’t have a bad word to say, it is an effective review platform that pulls through on its promises.

5 stars from us. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

We've only been setup for a few months but so far, we haven't come across and dislikes or issues. Review collected by and hosted on G2.com.

What problems is Lipscore solving and how is that benefiting you?

The biggest issue that Lipscore has resolved for us is the moderation of non-compliant reviews. The time taken to review flagged submissions is minimal and we can effortlessly ask customers to tweak and re-submit their reviews.

More generally, the platform is helping us to generate real reviews from authenticated customers. Invitations are delayed to allow customers a chance to test our products properly so reviews are more thorough which is critical for us. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore

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Thank you so much for the glowing review and 5 stars! 🌟 We're thrilled to hear that Lipscore has made it easy to collect more reviews and that our AI moderation tool fits your needs so well. It's great to know that both the platform and support team have made a positive impact. We're excited to keep supporting your growth! 🙌

Carol A.

Feedback Reviewer

Small-Business (50 or fewer emp.)

1/27/2026

"Authentic Customer Reviews from Verified Buyers"

4.5/5

What do you like best about Lipscore?

Authentic reviews from customers who have bought the products. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

Customers often manage to click 1* when they really meant to leave a 5* review after complete satisfaction. These take business time to turn around. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore

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Thanks for the feedback! We're glad Lipscore is helping you collect authentic reviews. And yes — those misclicks can definitely be frustrating. We're always looking for ways to streamline that process! 👍

Emma D.

1/27/2026

"Highly Customizable, Easy to Use for E-commerce Needs"

4.5/5

What do you like best about Lipscore?

I like that Lipscore is easy to use and customize. The ability to change colors and placements helps match the aesthetics of our high-end shop. I also appreciate the nice design. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

I would like to customize more when it comes to invitations, like having different invite dates based on products. Also, while the initial setup was okay, we had to do a lot of customizations. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore

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Thanks for the great feedback! We're glad Lipscore supports your brand look and helps build trust. We appreciate your input on invitations — it's noted as we continue improving. 👌

Bjørnar Førre S.

Director of Business Development

Mid-Market (51-1000 emp.)

6/16/2025

"Reliable platform with agile support-handling"

4.5/5

What do you like best about Lipscore?

As a company delivering intangible services, we are probably one of the more unorthodox customers of Lipscore. However, it also proves that their solutions can be tailored for rating and reviewing services, as opposed to the more typical e-commerce customer.

What I like most about Real Reviews by Lipscore is that their team is very friendly and accommodating, solving any outstanding issues on-the-go. Moreover, their solution just works, with no or very little downtime. And of course, the minimal complexity of the integration and implementation also helps! Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

As far as I understand, Real Reviews by Lipscore is a relatively small company. Focusing on growth may be prioritized over delivering promised functionality on-time. I would say this has happened to some extent, but it has never been a real issue.

Secondly, I guess their admin-platform could be better, providing more insights and better filtering-options. The process that requires most follow-ups are submitted reviews where the customer provided the wrong score. This process is manual as Lipscore, for obvious reasons, have to verify that this is true. WIthout this verfication, it is much easier to manipulate the data, and thus I understand very well why this process may be time-consuming. Review collected by and hosted on G2.com.

What problems is Lipscore solving and how is that benefiting you?

Real Reviews by Lipscore enables us to gather qualitative and quantitative insights from our customers. As long as the services we deliver are at the level we expect them to be, these solutions also provide us with a competitive advantage in the form of a customer satisfaction quantitative score with qualitative insights to back it up. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore

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Thank you so much for your thoughtful review, Bjørnar! 🌟 We’re thrilled to hear that our solution works well for your business and that you’re happy with our support. Your feedback about the admin platform and review correction process is valuable — we’ll definitely keep this in mind as we continue to improve. Thanks again for being a great partner! 🤝

rasmus m.

CEO

Small-Business (50 or fewer emp.)

3/3/2025

"Good service and excellent customer support!"

4.5/5

What do you like best about Lipscore?

Easy to use.

Really smooth integration and setup.

Modern system and solution for both us as admin and end consumer.

Fair pricing.

Good customer service. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

The graphic profile feels a bit outdated some times. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore

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Thank you for your great review! 😊 We're happy to hear that you find Lipscore easy to use and that our customer support meets your expectations. Your feedback on the graphic profile is appreciated, and we’re always looking for ways to improve. Let us know if there's anything we can do for you!

Zwartgroen B.

MP-specialist

Small-Business (50 or fewer emp.)

1/13/2026

"User-Friendly Tool Perfect for Managing Multiple Webshops"

5/5

What do you like best about Lipscore?

This is a fantastic and user-friendly tool, especially for anyone responsible for managing multiple webshops. It truly makes the process much easier and more enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

Adding invitation languages. To be fair, as soon as we mentioned it to the team, it became a feature request. We felt immediately heard and appreciated their quick attention to our feedback. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore

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Thanks so much for the great review! We're happy to hear Lipscore makes it easier to manage feedback across your webshops, and we really appreciate your input on invitation languages — glad you felt heard! 🙌

Leif K.

CEO

Small-Business (50 or fewer emp.)

5/20/2025

"Lipscore – A reliable solution for customer reviews"

5/5

What do you like best about Lipscore?

We at Kring Hälsa AB have used Lipscore to collect and manage customer reviews, and we are extremely satisfied with the results. Lipscore makes it easy to get genuine and verified customer reviews, providing both us and our customers with a transparent view of our products and services.

What we really appreciate is how smooth and user-friendly the system is. We have noticed a clear increase in the number of reviews, and the insight we gain from our customers' feedback is invaluable. Lipscore helps us build trust and improve our business based on direct input from our customers.

Additionally, Lipscore offers fantastic support – quick and professional help when needed. Thanks to this solution, we can ensure that our customers have the best possible shopping experience.

We can highly recommend Lipscore to all e-commerce companies looking for a simple, effective, and reliable method to collect and manage customer reviews.

Lipscore is easy to implement and integrate. Review collected by and hosted on G2.com.

What do you dislike about Lipscore?

We have nothing negative to say about Lipscore. Review collected by and hosted on G2.com.

Response from Tone Loberg of Lipscore

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Thanks for the fantastic review! 😊 We're thrilled to hear Lipscore is helping you build trust, gain insights, and deliver a better customer experience. Great to have you on board!