Best Review Management Software for Small Business

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 535

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 21,700+ Authentic Reviews
  • 535+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, ReputationStacker, Reviews.io, Elfsight, Feefo, and Yotpo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=reputationstacker&focus%5B%5D=reviews-io&focus%5B%5D=elfsight&focus%5B%5D=feefo&focus%5B%5D=yotpo&segment=small-business)

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX. AI Coworkers → Own the Jobs Jay (marketing), Myna (operations), and Robin (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. An agent carries out an action, but it doesn't own an outcome. A coworker holds a job. Agents give you capacity; coworkers give you ownership. Your team manages three coworkers instead of thirty agents — and the work gets done at every location, without stretching anyone thinner. Agents → Do the Work Each coworker orchestrates multiple agents that work together to complete a job, and how those agents work is what makes us different. Most software tells you what's happening; ours decides what to do and does it. That runs on BirdAI, our Agent OS: it consolidates every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reasons with your industry, brand, and location context, backed by 13 years of multi-location data infrastructure; and acts — autonomously or with a human in the loop, your call per workflow. So one review, one campaign, one missed call becomes a finished outcome, not a line item in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need — so you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye serves multi-location brands in healthcare, dental, restaurants, financial services, auto, retail, and property management.

Average Rating: 4.7/5.0

Total Reviews: 4,193

How Do G2 Users Rate Birdeye?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Birdeye?

  • Seller: Birdeye
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Palo Alto, CA
  • LinkedIn® Page: www.linkedin.com
    1,477 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Owner
  • Top Industries: Hospital & Health Care, Real Estate
  • Company Size: 46% Small, 34% Medium

What Do G2 Reviewers Say About Birdeye?

AI-generated summary from verified user reviews

Pros
  • Users find the interface intuitive and easy to navigate, making everyday tasks simple to learn and use.
  • Users value the responsive, helpful support team for quickly answering questions and assisting with their needs.
  • Users value straightforward messaging tools for quickly connecting with customers and keeping conversations organized.
  • Users like how automation streamlines recurring tasks and reduces manual work, saving time for their teams.
  • Users like how easy review requests help them collect more customer reviews.
Cons
  • Users find navigation unintuitive and clunky, with features and settings sometimes difficult to locate.
  • Users find the pricing high for the value, with costs limiting access for smaller teams and multi-location businesses.
  • Users report limited integrations, difficult setup, and connections that sometimes fail or break.
  • Users report platform glitches, bugs, freezes, and occasional downtime that disrupt use.
  • Users report slow support responses and difficulty reaching someone who can resolve issues.

What Are Recent G2 Reviews of Birdeye?

What Are G2 Users Discussing About Birdeye?

Okendo

Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth. With Okendo, brands can: - Convert better by showcasing content like customer ratings, reviews, photos, and videos that build trust and improve shopper confidence. - Retain more with loyalty and referral programs that reward engagement, encourage repeat purchases, and strengthen brand advocacy. - Adapt faster with quizzes, surveys, and AI automation that capture customer insights and personalize campaigns in real time. Why Brands Choose Okendo - Trusted by 19,000+ fast-growing Shopify brands including SKIMS, Rhode, and Oh Polly. - Proven impact with an average 4X lift in conversion rates and 15X ROI. - 65+ integrations with tools like Shopify, Klaviyo, Attentive, Postscript, and Meta. - Dedicated customer support with responsive, hands-on guidance for SMBs through enterprise. - Reliable, scalable performance built to support growth at every stage.

Average Rating: 4.7/5.0

Total Reviews: 524

How Do G2 Users Rate Okendo?

  • Retail: 7.9/10 (Category avg: 8.4/10)
  • E-commerce: 9.5/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 7.3/10 (Category avg: 10/10)

Who Is the Company Behind Okendo?

  • Seller: Okendo
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Sydney, Australia
  • LinkedIn® Page: www.linkedin.com
    158 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, CEO
  • Top Industries: Retail, Consumer Goods
  • Company Size: 71% Small, 19% Medium

What Do G2 Reviewers Say About Okendo?

AI-generated summary from verified user reviews

Pros
  • Users find Okendo's ease of use beneficial, making setup and integration seamless with Shopify's functionalities.
  • Users commend Okendo's exceptional customer support, appreciating the quick responses and helpful resources throughout their experience.
  • Users value the seamless Shopify integration of Okendo, enhancing brand flexibility and user experience effectively.
  • Users appreciate Okendo's seamless Shopify integration, powerful segmentation, and exceptional customer service enhancing their overall experience.
  • Users find the easy setup of Okendo extremely helpful, allowing for a quick and straightforward implementation process.
Cons
  • Users feel the limited customization options in Okendo restrict design flexibility and analytical depth for better decision-making.
  • Users express frustration over missing features in Okendo, limiting automation and user experience during multi-store management.
  • Users wish Okendo's pricing were a little cheaper, even though they find it competitive and fair.
  • Users find a lack of customization in Okendo, affecting their branding and overall user experience.
  • Users experience usage difficulties with Okendo, citing a complex interface and limitations in automation and multi-store management.

What Are Recent G2 Reviews of Okendo?

What Are G2 Users Discussing About Okendo?

Klaviyo

Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowers B2C businesses: - Orchestrate your email marketing, SMS marketing, RCS, push, WhatsApp, reviews, forms, and ads in one platform - Sync with 400+ tools to capture and unify behavior data - AI-optimized messages, segments, timing, and creative to scale conversions - Unlock analytics like RFM, funnel reporting, and catalog insights By capturing every click, purchase, and conversation into a unified profile, Klaviyo powers marketing automation that drives personalized, trigger-based journeys across every channel - no extra tools or complex setup required. Join more than 170,000 businesses using Klaviyo to create a true omnichannel experience for your customers. To learn more about Klaviyo or to request a demo, visit www.klaviyo.com.

Average Rating: 4.6/5.0

Total Reviews: 1,326

How Do G2 Users Rate Klaviyo?

  • Retail: 8.9/10 (Category avg: 8.4/10)
  • E-commerce: 9.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Klaviyo?

  • Seller: Klaviyo
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Boston, Massachusetts
  • LinkedIn® Page: www.linkedin.com
    3,008 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 80% Small, 16% Medium

What Do G2 Reviewers Say About Klaviyo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Klaviyo, thanks to intuitive templates and powerful segmentation options.
  • Users appreciate the ease of use and powerful features of Klaviyo, enhancing their email marketing effectiveness significantly.
  • Users value the easy integration of Klaviyo with platforms like Shopify, enhancing campaign personalization and efficiency.
  • Users value the seamless integrations of Klaviyo, which enhance personalization and support efficient marketing efforts.
  • Users love the ease of automation in Klaviyo, which enhances campaign effectiveness and integrates seamlessly with platforms.
Cons
  • Users find Klaviyo's pricing can become expensive as their contact lists grow, making it hard for small businesses.
  • Users find the missing features and intuitive setup of Klaviyo challenging, wishing for better support and updates.
  • Users find the learning curve steep with Klaviyo, especially when setting up and managing advanced features.
  • Users express frustration over poor customer support, particularly with AI-driven responses and integration challenges.
  • Users feel limited features in Klaviyo hinder effectiveness, desiring more useful updates and SMS options.

What Are Recent G2 Reviews of Klaviyo?

What Are G2 Users Discussing About Klaviyo?

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ReputationStacker

ReputationStacker’s reputation management software helps businesses get more reviews, rank higher in local search, and win more customers... automatically. It is a completely hands-off system designed to scale effortlessly, making it especially powerful for local businesses, multi-location brands, and healthcare organizations looking to boost reviews, improve customer experience, and dominate local search. • Automated Campaigns → Save Time & Drive Volume: Automatically triggers SMS and email review invitations, allowing you to focus on running your business while the system consistently drives new reviews on Google, Facebook, and other major platforms. • AI Review Replies & Sentiment Reports → Smart CX Management: Streamline your response workflow with intelligent AI review replies, while detailed sentiment reports turn qualitative feedback and NPS surveys into quantified, actionable data to resolve issues privately. • AI Insights Chat → Instant Business Answers: Allows you to use a conversational, chat-like assistant to instantly query your feedback database and extract deep, actionable trends from customer reviews. • Multi-Location Control → Protect Brand Consistency: Centralizes review monitoring and customer experience tracking for thousands of locations in a single dashboard, ensuring a stellar online reputation across your entire brand footprint. • Granular Permissions → Delegate Safely: Uses secure, role-based permissions, allowing you to safely delegate local review management to staff, location managers, or franchise owners without losing control of your master account settings. • Workflow Integrations → Eliminate Manual Effort: Seamlessly connects with your CRM, POS, or practice management software to run in the background, automatically turning daily transactions into new review opportunities. By unifying automated review acquisition with powerful customer experience tools, ReputationStacker turns feedback into your strongest growth engine. Whether you are managing a single local storefront or coordinating thousands of franchise locations, the platform gives you the tools to listen to your customers, improve operational performance, and dominate local search.

Average Rating: 5.0/5.0

Total Reviews: 153

How Do G2 Users Rate ReputationStacker?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.5/10 (Category avg: 10/10)

Who Is the Company Behind ReputationStacker?

Who Uses This Product?

  • Who Uses This: Manager, Marketing Director
  • Top Industries: Consumer Services, Hospital & Health Care
  • Company Size: 56% Small, 34% Medium

What Do G2 Reviewers Say About ReputationStacker?

AI-generated summary from verified user reviews

Pros
  • Users find ReputationStacker to be extremely easy to use, simplifying online reputation management across multiple locations.
  • Users love the easy online reputation management with ReputationStacker, seamlessly boosting Google reviews for their business.
  • Users find it easy to manage online reputation with efficient review collection and excellent support from ReputationStacker.
  • Users value the automation of review requests with ReputationStacker, enhancing efficiency and simplifying management across locations.
  • Users value the easy setup of ReputationStacker, simplifying online reputation management and enhancing review collection efficiency.
Cons
  • Users face connection issues with ReputationStacker initially, but commend the excellent onboarding support provided.
  • Users find the difficult learning curve in combining multiple filtering options can be quite confusing without better documentation.
  • Users find the expensive costs for exceeding text message limits to be a significant drawback of ReputationStacker.
  • Users find the filtering options confusing when multiple conditions are combined, lacking sufficient documentation or guidance.
  • Users enjoy the filtering capabilities but face limitations when combining multiple filtering options, leading to confusion.

What Are Recent G2 Reviews of ReputationStacker?

What Are G2 Users Discussing About ReputationStacker?

Reviews.io

REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond. Display them seamlessly with over 15 fully customizable, on-brand widgets that elevate your website, email campaigns, and social media presence. Enhance your Google visibility with integrated star ratings to improve performance across both paid and organic channels. Collect deeper insights with first-party data tools like Attributes and Surveys, and syndicate your reviews to key third-party platforms to extend your reach. With over a decade of experience and thousands of 5-star rated customers, REVIEWS.io is trusted by over 12,000 leading brands to drive real business outcomes. Now part of Clearer.io, we’re helping brands build better buying experiences powered by authentic customer voice. “We saw a 38% uplift in conversions after implementing REVIEWS.io widgets across product and category pages.” — Head of Digital Commerce, Boxraw Why Brands Choose REVIEWS.io ✓ 15+ customizable review & UGC widgets ✓ Google Shopping & SEO-ready with structured data ✓ Deep integrations: Shopify, Klaviyo, Gorgias & more ✓ First-party data for better segmentation & targeting ✓ Proven ROI with fast time to value and white-glove support Whether you're launching your first campaign or scaling globally, REVIEWS.io gives you the tools to turn customer feedback into your most powerful growth engine. Join thousands of brands already building trust, driving revenue, and standing out in a crowded market with REVIEWS.io.

Average Rating: 4.8/5.0

Total Reviews: 662

How Do G2 Users Rate Reviews.io?

  • Retail: 8.6/10 (Category avg: 8.4/10)
  • E-commerce: 9.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Reviews.io?

Who Uses This Product?

  • Who Uses This: Director, Marketing Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 84% Small, 14% Medium

What Do G2 Reviewers Say About Reviews.io?

AI-generated summary from verified user reviews

Pros
  • Users commend the quick and dedicated customer support of Reviews.io, ensuring prompt assistance and resolution of issues.
  • Users value the helpful customer support of Reviews.io, appreciating quick resolutions and assistance during onboarding.
  • Users find the ease of use of Reviews.io exceptional, appreciating the intuitive design and helpful support throughout onboarding.
  • Users appreciate the team's helpfulness, noting their timely support and efficiency in resolving issues promptly.
  • Users appreciate the fast response time for support, ensuring efficient resolutions to queries and issues.
Cons
  • Users find the pricing to be very expensive for basic functionality compared to other technologies.
  • Users express frustration with poor customer support, struggling to resolve technical issues and experiencing lost reviews.
  • Users find the difficult setup of advanced features challenging, impacting initial experience with Reviews.io.
  • Users find review import difficulties and uncorrectable typos frustrating, impacting their overall experience with Reviews.io.
  • Users experience difficult navigation with a complex menu and hard-to-find review options, complicating their usage of the platform.

What Are Recent G2 Reviews of Reviews.io?

Feefo

Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....  96% of people use reviews as their main source of research   18% higher conversion rate when reviews are shared on a website  70% of people who read reviews say they would trust them more if they knew they were from verified customers 

Average Rating: 4.6/5.0

Total Reviews: 157

How Do G2 Users Rate Feefo?

  • Retail: 8.4/10 (Category avg: 8.4/10)
  • E-commerce: 8.4/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Feefo?

  • Seller: Feefo
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Petersfield, United Kingdom
  • LinkedIn® Page: www.linkedin.com
    126 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Managing Director
  • Top Industries: Leisure, Travel & Tourism, Retail
  • Company Size: 51% Small, 37% Medium

What Do G2 Reviewers Say About Feefo?

AI-generated summary from verified user reviews

Pros
  • Users value the quick and effective customer support from Feefo, enhancing their review collection experience significantly.
  • Users find Feefo's platform easy to use and appreciate the excellent customer support and multiple features available.
  • Users highlight the exceptional support from Feefo's friendly staff, enhancing the overall experience with the platform.
  • Users appreciate the user-friendly dashboard of Feefo, ensuring smooth setup and excellent customer support experience.
  • Users commend the helpfulness of the support team, noting their quick responses and valuable insights for improvements.
Cons
  • Users note the missing features like free trials for new options, affecting overall user satisfaction with Feefo.
  • Users identify poor reporting as a challenge, noting the need for a more comprehensive reporting suite.
  • Users report improvement needed in timely feature delivery and integration solutions, affecting overall satisfaction with Feefo.
  • Users find the limited customization options for feedback request emails unsatisfactory, impacting their ability to personalize communication.
  • Users find difficult reporting issues due to complex brand hierarchies, affecting navigation and overall engagement.

What Are Recent G2 Reviews of Feefo?

What Are G2 Users Discussing About Feefo?

Elfsight

Elfsight Apps is a SaaS-service that provides customizable & coding-free website widgets with rich integration capabilities. Elfsight Apps can be embedded to any website platform: WordPress, Shopify, Weebly, Wix, Squarespace, Joomla!, Drupal, BigCommerce, OpenCart, Adobe Muse, Webflow, HTML, Magento, Blogger, ModX, Webnode, Lightspeed, BigCartel, and more or added to an HTML website. With Elfsight widgets, you can easily perform the following tasks on your website: ✔️ Increase Sales * Pricing Table * PayPal Button * Countdown Timer * Google Maps * Testimonials Slider * Facebook Reviews * FAQ ✔️ Engage Website Visitors * Instagram Feed * Facebook Feed * YouTube Gallery * Twitter Feed * Pinterest Feed ✔️ Support Customers * AI Chatbot * Contact Form * Form Builder * FAQ ✔️ Get Followers * Instagram Feed * Facebook Feed * YouTube Gallery * Twitter Feed * Social Media Icons * Social Share Buttons * Pinterest Feed Elfsight widgets help 3,000,000+ website owners to increase sales, engage visitors, collect leads and more. Save your time and money with ready-to-use solutions and grow your business faster! ⚡️

Average Rating: 4.8/5.0

Total Reviews: 902

How Do G2 Users Rate Elfsight?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Elfsight?

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Design
  • Company Size: 89% Small, 5% Medium

What Do G2 Reviewers Say About Elfsight?

AI-generated summary from verified user reviews

Pros
  • Users rave about Elfsight's responsive customer support, noting their professionalism and quick solutions for any issues.
  • Users love the ease of use of Elfsight, with simple setup and fantastic customer support enhancing their experience.
  • Users love the extensive variety of widgets offered by Elfsight, enhancing functionality and design effortlessly.
  • Users love the easy setup of Elfsight, allowing quick integration and management on their websites.
  • Users appreciate the easy integrations of Elfsight, simplifying website implementation and management with versatile options.
Cons
  • Users find the pricing high, though they acknowledge the product's value justifies the cost.
  • Users experience poor support due to occasional delays and reliance on the team for self-configuration features.
  • Users experience limited views on the Instagram feed, which hampers visibility despite having a popular website.
  • Users experience limits on views for widgets, even in the pro plan, impacting their overall satisfaction.
  • Users express frustration over missing features in Elfsight, particularly regarding limited flexibility for multiple websites.

What Are Recent G2 Reviews of Elfsight?

What Are G2 Users Discussing About Elfsight?

Yotpo

Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yotpo’s AI-powered Reviews and industry-leading Loyalty solutions work in tandem to influence buying decisions, build trust, and reward lasting engagement across every touchpoint—on site, on social, and in store. With deep integrations into the eCommerce stack and tools that scale from launch to enterprise, Yotpo empowers brands to: - Convert better with authentic content that answers shopper questions and improves confidence - Retain more by personalizing rewards, driving repeat purchases, and creating emotional brand connection - Adapt faster with AI automation and hands-on strategic support Why brands choose Yotpo: - 400M+ reviews collected and 25K+ loyalty programs launched - 14 BFCMs in a row with 0 downtime - Regional teams and localized onboarding to support global growth Deep integrations with Shopify, Klaviyo, Attentive, Meta, TikTok, Zendesk, and many more Join the world’s most iconic and fastest-growing brands: Brooklinen, Princess Polly, Supergoop, Pandora, Barnes & Noble, ThirdLove, Steve Madden, Our Place, Goodr, Dr. Martens, Perry Ellis, Allbirds, and tens of thousands more

Average Rating: 4.3/5.0

Total Reviews: 260

How Do G2 Users Rate Yotpo?

  • Retail: 7.8/10 (Category avg: 8.4/10)
  • E-commerce: 8.5/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Yotpo?

  • Seller: Yotpo
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    756 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 73% Small, 24% Medium

What Do G2 Reviewers Say About Yotpo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Yotpo, making setup and management of customer interactions seamless and efficient.
  • Users highly value the dedicated customer support from Yotpo, enhancing their overall experience with the platform.
  • Users appreciate the user-friendly rewards system of Yotpo, enhancing customer engagement and satisfaction effortlessly.
  • Users value the seamless integration of loyalty, reviews, and SMS, enhancing customer engagement and satisfaction with Yotpo.
  • Users love Yotpo's streamlined review management that enhances customer engagement and boosts sales effectively.
Cons
  • Users find Yotpo to be expensive and overly complex, especially when adding more modules to the platform.
  • Users find Yotpo lacking in missing features, with outdated UI and slow performance impacting their experience.
  • Users find Yotpo's features to be limited and outdated, leading to frustrations with overall performance and usability.
  • Users find Yotpo's limited functionality frustrating, especially compared to other platforms and due to high costs.
  • Users face significant feature limitations in Yotpo, with frustrations stemming from unreliable software and poor support.

What Are Recent G2 Reviews of Yotpo?

What Are G2 Users Discussing About Yotpo?

Housecall Pro

Housecall Pro is a comprehensive business solution designed specifically for home service professionals, providing a suite of innovative tools and features within an easy-to-use platform. Trusted by over 200k+ Pros, Housecall Pro aims to streamline operations for professionals in various home service industries, including plumbing, electrical work, landscaping, and cleaning services. This platform is accessible via both web and mobile applications, allowing users to manage their businesses efficiently from anywhere. The target audience for Housecall Pro includes small to medium-sized businesses in the home services sector that are looking to enhance their operational efficiency and increase revenue. The platform caters to a variety of use cases, such as automating marketing efforts to attract new customers, facilitating online booking, and managing job schedules. By integrating these functionalities, Housecall Pro empowers service professionals to focus more on their core work while effectively managing the business side of operations. Key features of Housecall Pro include automated marketing campaigns that help users reach potential clients, visually appealing proposal creation, and consumer financing options that enable businesses to secure larger jobs. The platform also supports online payment processing, allowing customers to pay via multiple methods, including credit cards, bank transfers, and mobile wallets. This flexibility not only enhances customer satisfaction but also accelerates cash flow for service providers. In addition to revenue growth and payment solutions, Housecall Pro offers robust job management capabilities. Users can automate routine tasks such as scheduling, dispatching, and invoicing, while also tracking leads and job progress through a comprehensive workflow management board. Real-time alerts enhance communication among team members and clients, ensuring everyone stays informed throughout the service process. Furthermore, the platform integrates seamlessly with third-party tools like QuickBooks, enabling users to sync data effortlessly and manage payroll and employee benefits. Housecall Pro also provides valuable insights through detailed analytics and reporting on key business metrics, allowing professionals to make informed decisions and scale their operations effectively. On average, users report a more than 35% increase in monthly revenue after their first year with Housecall Pro. Subscribers gain access to an online community where they can connect with other home service professionals, sharing insights and best practices. This collaborative environment fosters growth and learning, making Housecall Pro not just a tool, but a partner in business success.

Average Rating: 4.3/5.0

Total Reviews: 205

How Do G2 Users Rate Housecall Pro?

  • Retail: 7.7/10 (Category avg: 8.4/10)
  • E-commerce: 7.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 9.2/10 (Category avg: 10/10)

Who Is the Company Behind Housecall Pro?

  • Seller: Housecall Pro
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Diego, CA
  • LinkedIn® Page: www.linkedin.com
    1,550 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, owner
  • Top Industries: Construction, Consumer Services
  • Company Size: 91% Small, 4% Medium

What Do G2 Reviewers Say About Housecall Pro?

AI-generated summary from verified user reviews

Pros
  • Users find Housecall Pro to be incredibly easy to use, appreciating its intuitive setup and convenience for managing business tasks.
  • Users value the responsive customer support of Housecall Pro, enhancing their business operations with quick assistance and updates.
  • Users find Housecall Pro's easy setup invaluable for quickly managing their business operations and onboarding staff.
  • Users value the seamless integration of Housecall Pro, enhancing scheduling, billing, and payroll processes effectively.
  • Users highlight the user-friendly design of Housecall Pro, enhancing onboarding and overall customer experience.
Cons
  • Users note the lack of specialized features in Housecall Pro, limiting its effectiveness across diverse industries.
  • Users feel Housecall Pro can be expensive for smaller businesses, contrasting its features with ongoing development issues.
  • Users note the need for improvement in Housecall Pro's existing features and user experience amidst aggressive upselling.
  • Users express concern over limited customization options, wishing for tailored features to better suit their specific needs.
  • Users express concerns over limited features, particularly regarding customization, scheduling, and reporting functionalities.

What Are Recent G2 Reviews of Housecall Pro?

What Are G2 Users Discussing About Housecall Pro?

Experience.com

Experience.com is an Experience Management Platform that helps organizations turn customer and employee feedback into stronger experiences, greater trust, and greater visibility. Experience.com connects Customer Experience (CX), Employee Experience (EX), reputation, online visibility, and AI Visibility in one platform. Organizations can collect and analyze feedback, manage reviews and reputation, publish content and social updates, maintain accurate business information, and strengthen how their brand appears across search and AI-powered discovery. For multi-location organizations and enterprises, the Experience Management Platform (XMP) provides centralized experience management, reputation, campaigns, analytics, governance, and visibility across locations and teams. For professionals and individual locations, the Search Rank Platform (SRP) helps build a stronger digital presence through reviews, business information, content, engagement, and other search signals. As customer discovery increasingly moves beyond traditional search, Experience.com also helps organizations build AI Visibility. AI-powered tools help businesses create authoritative content, demonstrate expertise, maintain accurate digital information, and strengthen the signals that AI systems use to understand, trust, and surface a business. Rather than managing feedback, reviews, search presence, and reputation through disconnected point solutions, Experience.com brings these capabilities together. The platform helps organizations connect the experience they create with the reputation they earn and the visibility they gain. Experience.com helps organizations capture feedback, understand what it means, build trust, and get found where customers are looking.

Average Rating: 4.7/5.0

Total Reviews: 423

How Do G2 Users Rate Experience.com?

  • Retail: 8.4/10 (Category avg: 8.4/10)
  • E-commerce: 8.4/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Experience.com?

  • Seller: Experience.com
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Ramon, California
  • LinkedIn® Page: www.linkedin.com
    273 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Branch Manager, Loan Officer
  • Top Industries: Financial Services, Real Estate
  • Company Size: 39% Medium, 33% Small

What Do G2 Reviewers Say About Experience.com?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Experience.com, finding it simple to navigate and set up.
  • Users appreciate the fact-based reviews on Experience.com, enhancing visibility and reputation for mortgage lenders.
  • Users value the personalized customer support from Experience.com, enhancing their overall experience with dedicated representatives.
  • Users appreciate the seamless integration of Experience.com, enhancing their ability to manage reviews effortlessly across platforms.
  • Users value the fact-based feedback of Experience.com, enhancing their visibility and marketing as mortgage lenders.
Cons
  • Users find it frustrating with the linking issues impacting connection to reviews and overwhelming review requests on Experience.com.
  • Users feel there's a lack of guidance for improving rank scores and specific item identification in analytics.
  • Users express concerns about missing features for Facebook connectivity and website analytics clarity in Experience.com.
  • Users find the social media integration lacking, wishing for more efficient connections across platforms and flexibility.
  • Users face connection issues with Experience.com, struggling to link accounts and receive timely updates.

What Are Recent G2 Reviews of Experience.com?

What Are G2 Users Discussing About Experience.com?

Pluspoint

Pluspoint is an AI platform for multi-location marketing and online reputation management. We built it for chains, franchises and groups, because most local marketing tools were designed for a single location. 🤖 Why it matters now That matters more now that customers ask ChatGPT and Google's AI where to go. The answer names only a few businesses, and AI picks them from what it can read about each location: its listings and reviews, and whether it is still posting. A location with gaps gets skipped, so Pluspoint keeps every location in the shape AI, Google and customers trust. 📍 Be visible It starts with listings, since they are the first thing people and AI read. You change a location's hours, address or photos once, and Pluspoint updates Google and Facebook and keeps both profiles optimized. With Listings Sync, the same change reaches Apple Maps, Bing, Waze, Yelp, Tripadvisor and 200+ other directories, so they all show the same details and nobody has to log in to each site. Then come reviews. Pluspoint asks every customer for one by SMS, email, WhatsApp or QR code, gathers reviews from Google, Yelp, Tripadvisor and other sites into one feed, and replies in your brand voice. Because Google and AI favor locations that stay active, one post can go to Google, Facebook, Instagram, TikTok, X and LinkedIn for every location at once. Each location also gets its own mobile page. 💬 Engage Being found brings a customer once, and the rest of Pluspoint brings them back. Their messages from SMS, email, chat and social apps arrive in one inbox, where an AI chatbot answers common questions in seconds and hands the rest to your team. After the visit a survey asks how it went, and the answer goes to that location's manager. Later, campaigns by SMS, email or WhatsApp bring news and offers, and coupons show which offers brought people back. ⚡ Delegate to AI By hand, all of this would need a bigger team, which is why AI does the routine part. It replies to reviews, answers chats, drafts posts and descriptions for your team to approve, and sorts reviews by topic, so the analytics show what customers praise and complain about at each location. Teams that work in Claude, ChatGPT or Gemini can connect them through Pluspoint's MCP server, and an API and Zapier cover other tools. 📈 Results Starfoods Group's 60+ restaurants went from 2.8 to 4.8 stars and now get 16 times more reviews a month. Lyca Mobile has almost five times the engagement on Google Maps, and car rental group CRC shows up in the top 3 of AI recommendations. 🎯 Who it fits and what it costs Marketing and operations teams use it at restaurant groups, hotels, clinics, car dealers, retail chains and real estate brokerages. It is an affordable alternative to the bigger platforms, and many SME chains, franchises and groups have switched to it. The price is public: $29 per location per month with every feature, billed from three locations, with Listings Sync as the only add-on. You can try it for 14 days without a card or a sales call.

Average Rating: 4.9/5.0

Total Reviews: 109

How Do G2 Users Rate Pluspoint?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 8.8/10 (Category avg: 10/10)

Who Is the Company Behind Pluspoint?

Who Uses This Product?

  • Who Uses This: CEO, Marketing Manager
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 55% Small, 44% Medium

What Do G2 Reviewers Say About Pluspoint?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized management of Pluspoint, effectively tracking reviews and engagement from a single platform.
  • Users appreciate the seamless client interaction features of Pluspoint, enabling efficient communication management on-the-go.
  • Users find Pluspoint's ease of use remarkable, allowing seamless management of online interactions from a single platform.
  • Users value the AI integration of Pluspoint for saving time through automation and simplifying online interaction management.
  • Users love the AI capabilities of Pluspoint for automating tasks, significantly saving time and enhancing efficiency.
Cons
  • Users express a desire for improved chat functionality, seeking more comprehensive communication options within Pluspoint.
  • Users desire more flexible reporting features in Pluspoint to gain tailored insights for various departments.
  • Users find the limited customization of reporting features challenging, needing more flexibility for tailored department insights.
  • Users note that Pluspoint lacks robust listing capabilities, often needing additional tools for complex issue tracking.
  • Users find the missing features on the mobile app limiting, which affects usability and convenience.

What Are Recent G2 Reviews of Pluspoint?

Sprinklr Social

Sprinklr Social is an AI-native social media management platform built for enterprises that need to run their entire social presence from one place. It unifies publishing, scheduling, engagement, and employee advocacy across 30+ social and messaging channels, so large, distributed teams can plan campaigns, build community, and respond to customers without stitching together point solutions. Backed by AI trained on billions of data points across 100+ languages and enterprise-grade governance, Sprinklr Social helps global brands collaborate, stay compliant, and scale their social operations from a single unified platform. Key Features Unified Scheduling and Publishing: Plan, schedule, and publish content across 30+ channels, with AI recommendations on top-performing posts, optimal timing, hashtags, and tone. Social Media Engagement: Centralize comments, messages, and mentions in one place, with AI auto-categorizing incoming conversations by channel, sentiment, and intent for faster replies. Employee Advocacy: Amplify brand reach by turning employees into advocates who share approved content. Broadest Channel Coverage in the Industry: The only platform offering out-of-the-box support for 30+ social and messaging channels, with the ability to add new channels quickly so teams never miss the conversations that matter. Best-in-Class Enterprise AI: Sprinklr AI is trained on billions of data points and 2,000+ models, powering content optimization, sentiment analysis, insights, and governance in 100+ languages. Content Performance Analytics: Track content and engagement performance to understand what resonates and refine your social strategy. Governance that Scales Globally: Granular role-based access, built-in audit trails, and automated approval workflows keep content on-brand and compliant. Deep Workflow Customization: Custom rules and role-based experiences tailored by brand, geography, or business unit. Sprinklr Copilot: A conversational AI interface that surfaces recommendations and next-best actions without digging through dashboards. Recognized Leader: Named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management

Average Rating: 4.1/5.0

Total Reviews: 1,179

How Do G2 Users Rate Sprinklr Social?

  • Retail: 7.6/10 (Category avg: 8.4/10)
  • E-commerce: 7.5/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Sprinklr Social?

  • Seller: Sprinklr
  • Company Website:
  • Year Founded: 2009
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    9,888 employees on LinkedIn®
  • Ownership: NYSE: CXM

Who Uses This Product?

  • Who Uses This: Social Media Specialist, Social Media Manager
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 49% Large, 29% Medium

What Do G2 Reviewers Say About Sprinklr Social?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Sprinklr Social, which simplifies posting and consolidates metrics for better management.
  • Users value the centralized management of Sprinklr Social, streamlining social interactions and enhancing team efficiency.
  • Users appreciate the robust features of Sprinklr Social, enhancing content management, metrics tracking, and user engagement effectively.
  • Users appreciate the comprehensive analytics features of Sprinklr Social, enhancing monitoring and reporting for effective engagement management.
  • Users appreciate the omni-channel experience of Sprinklr Social, enhancing engagement and ensuring comprehensive social media management.
Cons
  • Users find the complex setup process of Sprinklr Social to be overwhelming and not intuitive even after extended use.
  • Users find the learning curve steep, making setup and navigation challenging, even with prolonged use.
  • Users find the complexity of Sprinklr Social overwhelming, noting a steep learning curve and difficult setup process.
  • Users find that improvement is needed in Sprinklr Social's setup process due to its complexity and lack of intuitiveness.
  • Users find the learning complexity of Sprinklr Social challenging, which can hinder their ability to navigate the platform effectively.

What Are Recent G2 Reviews of Sprinklr Social?

Liftify

More reviews. Better visibility. Be the name they call first. Liftify is the reputation platform for home services. Your customer decides before they ever call you. They search, they read reviews, they see what AI answers say about you, and they pick the company they believe will show up and do it right. Most of the trust you earn on the job never reaches that moment. Liftify closes that gap. We get you more reviews, from more completed jobs, at every location, month after month. That volume moves you up in search, into the map pack, and into AI answers, which is where the next customer already is. One example of what that looks like: a 22-location platform across five states grew review volume 93% over ten months, 3,447 more reviews than the prior year. Volume doubled in the first month, and every month beat the prior year's best. It works as one connected system. ReviewPro turns completed jobs into reviews, at scale, across every location. ExperiencePro, an add-on to ReviewPro, shows you what that feedback is telling you about the work. LoyaltyPro, in early access, turns customers you already won into repeat revenue. ConvertPro, in early access, turns visibility into booked jobs. Liftify Command Center gives owners and leadership one view of how every location, brand, or portfolio is performing. Built for HVAC, plumbing, roofing, painting, restoration, and more. Whether you run a single location and want to grow, a handful of trucks, a franchise system, or a multi-brand platform, the model is right-sized to your business. You are live in days, not months, and we handle the setup. Operations platforms like ServiceTitan run the business. Liftify is the trust layer that helps customers find you first and pick you. We work alongside your operations platform. Start with a 30-day pilot across up to five locations. No commitment to start. Priced to your business and scaled to each location's market. Be the one they choose. Trust, made visible.

Average Rating: 5.0/5.0

Total Reviews: 163

How Do G2 Users Rate Liftify?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 4.9/10 (Category avg: 10/10)

Who Is the Company Behind Liftify?

  • Seller: Liftify
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Indianapolis, US
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Consumer Services, Construction
  • Company Size: 59% Small, 34% Medium

What Do G2 Reviewers Say About Liftify?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support from Liftify, noting their proactivity and genuine investment in user success.
  • Users value the ease of use of Liftify, finding it simple to implement and navigate for managing reviews.
  • Users love how Liftify drives significant increase in reviews, enhancing customer relationships and streamlining processes effortlessly.
  • Users commend the helpful and knowledgeable team at Liftify, making collaboration easy and effective for achieving results.
  • Users value Liftify for its seamless execution, proactive support, and impressive measurable results in review management.
Cons
  • Users experience poor reporting with Liftify, finding it confusing and in need of clearer location display.
  • Users face access limitations with Liftify, finding some features unavailable and texting multiple contacts cumbersome.
  • Users find the repetitive replies from Liftify's AI can hinder the experience, craving more unique content generation.
  • Users report filtering issues that can cause confusion when viewing multiple locations, though they are considered minor inconveniences.
  • Users desire direct integration with Yelp and BBB, finding current processes for reviews cumbersome and time-consuming.

What Are Recent G2 Reviews of Liftify?

Shopper Approved

Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leading online review platforms in the world, but we're also the #1 Rated Review Platform - with a 4.8-star rating on G2, a 4.8-star rating on Capterra, and a 4.7-star rating on Trustpilot (our direct competitor). We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating. The thing that really sets Shopper Approved apart is our unique ability to help our clients to collect up to 10x more reviews than their competitors, and then display those reviews in as many strategic locations as possible, which drives more visibility, credibility, traffic, and conversions. Unlike other review platforms, we take a holistic, highly strategic approach to reviews and other forms of User-Generated Content (like Q&A), which, when search-optimized, gives our clients to ability to drive up to 4x more traffic to their website, and up to 9x higher conversion rates on individual product pages. We also offer a Double Your Reviews Guarantee - the first of its kind in the industry. Bottom line, if you just want reviews in order to check a box, then it doesn't really matter which review platform you use. But if you want to get more traffic and conversions, and become a leader in your industry, you want Shopper Approved. We have the reputation and the results that you need to take your company to the next level. If you want to see if we're a good fit, sign up for a free demo. There's no pressure and no obligation.

Average Rating: 4.7/5.0

Total Reviews: 232

How Do G2 Users Rate Shopper Approved?

  • Retail: 8.6/10 (Category avg: 8.4/10)
  • E-commerce: 9.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Shopper Approved?

  • Seller: Shopper Approved
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Ogden, UT
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Retail, Consumer Goods
  • Company Size: 88% Small, 15% Medium

What Do G2 Reviewers Say About Shopper Approved?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Shopper Approved, simplifying the process of collecting valuable customer reviews.
  • Users highlight the responsive customer support of Shopper Approved, facilitating easy onboarding and quick issue resolution.
  • Users praise the excellent support and impactful review collection of Shopper Approved, boosting conversions and brand reputation.
  • Users find the setup process easy, appreciating the straightforward implementation and quick support from Shopper Approved.
  • Users value the enhanced visibility growth provided by Shopper Approved, improving SEO and boosting conversion rates effectively.
Cons
  • Users feel the outdated interface of Shopper Approved is confusing and requires urgent modernization for better usability.
  • Users find the poor interface design of Shopper Approved outdated, impacting usability and overall satisfaction.
  • Users find Shopper Approved's pricing expensive and inconsistent, with a lack of transparency affecting budgeting effectiveness.
  • Users find the difficult navigation of Shopper Approved's dashboard and admin panel challenging to manage, especially with multiple sites.
  • Users find the layout issues in Shopper Approved's admin interface cumbersome and in need of modernization for improved navigation.

What Are Recent G2 Reviews of Shopper Approved?

What Are G2 Users Discussing About Shopper Approved?

Videowise

Videowise is a video commerce platform turning UGC and brand videos into revenue. It helps ecommerce brands identify the videos that convert, continuously optimize their shopping experiences, and scale what works across shoppable video, live shopping and AI Search Visibility. Trusted by 4,000+ brands, including Dr. Squatch, True Classic, Tibi and Skullcandy, Videowise connects content management, AI-powered optimization and revenue measurement in one platform. Key Features: Shoppable Video & Images: Turn customer reviews, product demonstrations and brand content into interactive shopping experiences. Add video carousels, stories, hotspot images and quizzes across product pages, homepages and collection pages. Combine shoppable content with continuous optimization to turn engagement into measurable revenue. AI Experiments & Continuous Optimization: Continuously score videos by conversion performance and update playlists as results evolve. AI Experiments test new content against existing performers, promote winning videos and keep refining what shoppers see. Your video strategy keeps learning after launch, helping your best-converting content earn more visibility. Multi-Variant A/B Testing: Compare multiple variants of video content, playlists, widget formats and shopping experiences. Test against a control to measure conversion rate, revenue per session and average order value, then use the results to guide what you roll out. Live Shopping: Run multi-host shows with shoppable products, real-time chat and RSVP flows. Broadcast across your storefront and supported social and shopping channels, then turn replays and key moments into shoppable content that keeps working after the show. Tibi generated over $7 million in a year through live shopping with Videowise. Revenue Analytics: Track conversion rate, revenue per session, average order value and engagement across videos and placements. Understand which content contributes to sales and use controlled experiments to measure lift. Skullcandy recorded a 7.9% increase in revenue per session when Videowise widgets were shown. AI Search Visibility: Transform insights from UGC and brand videos into structured product answers, wiki content and optimized YouTube videos. Help search engines and AI platforms understand your products, and monitor brand visibility across ChatGPT, Google Gemini and Perplexity. Make your videos fully optimized for AEO and Youtube GEO. AI Studio & Clips: Generate product videos and try-on visuals from existing images, and repurpose live shows, demos and long-form content into short clips. Bring fresh assets into your library to expand the content available for shopping experiences and experiments. UGC & Content Management: Collect, import and organize creator and brand content in one library. Discover relevant UGC through social listening, manage creator usage rights and put your content to work across your storefront and campaigns. Storefront & Channel Integrations: Connect with Shopify, Shopify Plus and supported headless storefronts. Extend video experiences into Shop app, mobile apps and Klaviyo flows. Why Choose Videowise? Publishing video is the starting point. Videowise helps your team continuously learn which videos convert, test new experiences and update what shoppers see based on performance. From discovering UGC to running multi-variant experiments, the platform connects your content decisions to conversion and revenue. Dedicated onboarding and success support help your team launch, interpret results and keep improving. Turn your video library into a revenue engine that keeps learning.

Average Rating: 4.8/5.0

Total Reviews: 74

How Do G2 Users Rate Videowise?

  • Retail: 9.4/10 (Category avg: 8.4/10)
  • E-commerce: 9.4/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.7/10 (Category avg: 10/10)

Who Is the Company Behind Videowise?

  • Seller: Videowise
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Dover, DE
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods, Retail
  • Company Size: 80% Small, 16% Medium

What Do G2 Reviewers Say About Videowise?

AI-generated summary from verified user reviews

Pros
  • Users commend Videowise's outstanding customer support, noting fast responses and helpful team members like Johanna and Anastasia.
  • Users commend Videowise for its excellent team helpfulness, noting fast support and dedicated assistance from its AMs.
  • Users find Videowise incredibly easy to use, appreciating its seamless integration and excellent customer support for a smooth experience.
  • Users highly value the responsive support from account managers, significantly enhancing their experience with Videowise.
  • Users appreciate the seamless integration of Videowise with eCommerce platforms, enhancing customer experience and engagement.
Cons
  • Users find the learning curve and disorganized library of Videowise challenging when navigating its extensive features.
  • Users find the pricing prohibitive, which can be a barrier for some clients looking to use Videowise.
  • Users desire more advanced customization options in Videowise to better align the app with their branding.
  • Users feel that the limited features of Videowise don't fully meet their needs and could be improved.
  • Users find Videowise not user-friendly, describing it as clunky and difficult for previewing content effectively.

What Are Recent G2 Reviews of Videowise?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated