Sumsub
Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. By bringing together identity and business verification, fraud prevention, ongoing monitoring, and risk management in a single layer, Sumsub enables companies to streamline operations, adapt to evolving regulations, enter new markets, and grow securely. Its AI-powered compliance suite is built for online businesses, including highly regulated ones. With an AI Copilot, AI-powered decisioning, and MCP connectivity at its core, and pre-built AI Agentic skills, teams can build and adapt compliance workflows faster, from onboarding to ongoing monitoring, while keeping operations lean. Recognized as a Leader by Gartner, Forrester, IDC, Liminal, and KuppingerCole, Sumsub is trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming. Sumsub is an active thought leader in the global fight against fraud and financial crime, working with the UN, Statista, and INTERPOL, and a member of the World Economic Forum's Unicorn Community since 2026 Through annual reports, original research, expert articles, and practical resources—including the Global Fraud Index and Fraud Report—Sumsub shares vital data and insights on emerging fraud and AML trends with businesses, regulators, and institutions worldwide. Sumsub is certified as a Great Place To Work® in the US.
Average Rating: 4.6/5.0
Total Reviews: 127
How Do G2 Users Rate Sumsub?
- Ease of Use: 9.0/10 (Category avg: 9.3/10)
- Online Age Verification: 9.6/10 (Category avg: 9.3/10)
- Integrations and SDKs: 9.1/10 (Category avg: 8.2/10)
- Authentication Methods: 9.4/10 (Category avg: 9.2/10)
Who Is the Company Behind Sumsub?
- Seller: Sumsub
- Company Website:
- Year Founded: 2015
- HQ Location: London
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LinkedIn® Page: www.linkedin.com
1,106 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Financial Services, Gambling & Casinos
- Company Size: 53% Small, 38% Medium
What Do G2 Reviewers Say About Sumsub?
AI-generated summary from verified user reviews
Pros
- Users highlight the user-friendly interface of Sumsub, which simplifies managing information and verification processes.
- Users value the verification efficiency of Sumsub, benefiting from quick and flexible identity verification processes.
- Users value Sumsub for its extensive compliance coverage and powerful verification tools, enhancing their verification processes.
- Users appreciate the wide range of verification features in Sumsub, enhancing compliance and efficiency in identity checks.
- Users admire the comprehensive coverage of Sumsub, effectively supporting international verification and compliance needs.
Cons
- Users face verification issues with Sumsub, citing complexity and unclear compliance that affect the overall experience.
- Users experience slow performance with Sumsub, facing issues like website downtime and unresponsive customer support.
- Users find the platform's complexity overwhelming, often requiring extra guidance to navigate its intricate interface.
- Users find Sumsub expensive, making it challenging for smaller businesses and startups to afford its services.
- Users find the verification process inefficient, leading to confusion and difficulties in navigating the platform effectively.
What Are Recent G2 Reviews of Sumsub?
"Reliable, Scalable KYC/AML with Responsive Support from Sumsub"
Rating: 4.5/5.0 stars
— Serjey N.
"Sumsub: Reliable and Feature-Rich Identity Verification Solution"
Rating: 5.0/5.0 stars
— James M.









