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Reviews.io Pricing Reviews

(2)
NC
Director
Small-Business (50 or fewer emp.)
"Perfect Reviews Platform"
What do you like best about Reviews.io?

This review platform has been perfect for us over the years. Integrates perfectly with our website, packed full of features, and on the odd occasion it is needed, support is very quick and friendly. To top it off, Reviews.io is very well priced compared to the competition. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Honestly can't think of anything that I see as a negative Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

Thanks for the kind words. We’re so glad to hear Reviews.io is working well for you.

It’s great to know that the integration, features, and support are helping you build your reputation with ease.

Verified User in Food & Beverages
UF
Small-Business (50 or fewer emp.)
"Do not recommend Reviews.io due to bugs and poor customer servicde"
What do you like best about Reviews.io?

I used to like Reviews.io. However the system today is full of bugs and their customer service is really poor nowadays. I highly recommend you to choose another platform for your reviews. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Their customer service, pricing and features. I do recommend other review platforms rather than Reviews.io. Review collected by and hosted on G2.com.

Response from Mollie Herbert of Reviews.io

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the challenges you’ve faced with our platform and support—it’s certainly not the experience we aim to deliver.

Your concerns have been shared with our product and customer success teams, and we're actively working to improve both the system’s performance and the quality of our service.

As a gesture of goodwill, we’ve extended your trial by 30 days to give you more time to explore the platform without any pressure. We truly hope this gives us the opportunity to show the improvements we’re making.

Please don’t hesitate to reach out if there’s anything specific we can do to support you further—we’re here to help.

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