Videowise's software is pretty cool. The idea of taking videos we already have and getting more value from them was hard to say no to. I also like that I can easily import videos from Instagram, TikTok, and Google Drive.
What’s been truly stellar, though, is their onboarding. We're three months into using Videowise and our onboarding is still ongoing and very hands-on. They genuinely want to make sure you're set up for success with the software.
I’ve found Videowise to perform very well on our website. It’s become a valuable tool for improving the customer experience and showcasing video content across our video pages. I especially appreciate the customer service and support—the team is consistently quick to respond, helpful, and solution-oriented. They’re proactive about finding efficient fixes and regularly share useful feedback and recommendations on how we can improve our implementation and overall experience with the platform. A special mention to Katarina, who has been an amazing account manager: incredibly supportive, responsive, knowledgeable, and proactive. I genuinely enjoy working with the Videowise team and truly value the partnership and ongoing support.
The initial setup was straightforward, and the team’s guidance made it easy for us to implement the platform in just a few days. The Shopify integration has been seamless—selecting videos and adding them to different pages is very intuitive, and I was able to get up to speed quickly without extensive training. The video selection interface also makes it simple to browse our library and embed content exactly where we need it across product pages, collections, and landing pages.
UI/UX: Videowise delivers an excellent on-site experience with a clean, intuitive interface that integrates smoothly into our site. Users can purchase directly from videos through the shoppable features, which helps streamline the buying journey and reduces friction along the path to purchase. The platform is also very flexible: we can place videos almost anywhere with minimal restrictions, and they look polished and professional across placements. Overall, the visual presentation enhances the site rather than disrupting the existing aesthetic.
Pricing/ROI: The pricing has felt worthwhile given the uplift in conversion and the improved customer experience it supports.
Unexpected Benefits: We initially implemented Videowise mainly for UGC and influencer content, but we’ve since found it works extremely well for many types of video across the site. We’ve successfully used it for brand videos, product demos, and educational content on landing pages, which has expanded our use case well beyond our original intent and added meaningful value to our broader content strategy.
AI/Intelligence: I haven’t used the AI features in this platform yet. But it does offer some interesting options.
Videowise boast an incredibly supportive and helpful team. From development & integration support, to ongoing resource from account managers. I've had a great experience with Katarina integrating Videowise across two roles now and have been impressed with the care and attention she affords each of her clients.
Intuitive design interface allows you to create and install incredibly low impact widgets right onto your website with ease, at a low monthly cost. Would recommend to anyone looking to modernise their Ecommerce offering.
Videowise is a video commerce platform designed to enhance customer engagement and sales for e-commerce businesses. By integrating shoppable videos, Videowise aims to create interactive and immersive shopping experiences for online consumers. Their technology helps businesses leverage video content to drive higher conversion rates and increase customer engagement. The platform offers tools for creating, managing, and analyzing video performance, ensuring that businesses can optimize their video-driven strategies effectively.