# Videowise Reviews **Vendor:** Videowise **Category:** [Video Hosting Platforms](https://www.g2.com/categories/video-hosting-platforms) **Average Rating:** 4.8/5.0 **Total Reviews:** 63 ## About Videowise Videowise is the all-in-one video commerce platform for ecommerce brands that want shoppable video, live shopping, AI-generated product visuals, and AI video clipping in a single tool. Built for Shopify and headless storefronts, Videowise is trusted by +4,000 brands like Dr. Squatch, Hot Ones, True Classic, Tibi, Sculpted by Aimee, Skullcandy and Fresh Patch to turn video into their highest-converting channel on-site. Key Features: - Shoppable Video & Images: Build interactive shoppable videos, hotspot images, and video quizzes that let customers check out directly from the content. A/B test widgets across homepage, PDPs, collection pages, and checkout to prove lift. Bare Biology saw a 47% increase in homepage CVR after going live. - Live Shopping: Run multi-host live shows with shoppable products, real-time chat, giveaways, RSVP flows, and instant shoppable replays. Tibi generated over $2.8M across 27 episodes. Andar generated $134K in a single 3-hour show. - AI Studio: Turn a single product photo into studio-grade video assets without a shoot. Four generation modes: 180° product spin videos, lookbook videos, image-to-video, and product try-on images. - Clips: AI that understands video and audio context and automatically slices long content (live replays, demos, UGC, interviews) into categorized short clips that are ready to publish back to your site and social. - UGC & Content Import: Upload your own footage or import from TikTok, Instagram (posts, reels, stories), and YouTube. UGC social listening surfaces every brand mention across platforms, with one-click rights requests. - Video Channels: Launch Netflix-style, SEO-indexed video hubs for tutorials, story-driven content, and on-demand live replays. - AI-Optimized Performance: Every video and image is compressed and delivered up to 5x faster with zero impact on Core Web Vitals or SEO. - Native Integrations: Shopify, Shop app, Tapcart, Klaviyo emails, headless setups, and every major ecommerce stack. - Analytics & A/B Testing: Track video-driven revenue, RPS, AOV, completion rate, and engagement down to individual widget placements, with built-in split testing on every surface. - SEO-Optimized Metadata: Video and image assets are indexed with structured metadata to drive organic traffic from Google video results. Why Choose Videowise? Videowise is what brands switch to after Tolstoy, Firework, Vimeo, and LyveCom stop keeping up. One platform covers content generation, shoppable on-site experiences, live shopping, and AI-powered video repurposing, so your team stops stitching tools together. Every feature ships with A/B testing and real performance data, backed by a support team that helps you ship. Turn your product catalog into video at scale, and your storefront into the highest-converting channel you own. ## Videowise Pros & Cons **What users like:** - Users highlight the **exceptional customer support** of Videowise, noting quick responses and helpful assistance from the team. (27 reviews) - Users praise the **exceptional helpfulness of the support team** , facilitating a smooth onboarding experience and addressing all needs. (27 reviews) - Users commend the **ease of use** of Videowise, appreciating its seamless onboarding and user-friendly interface. (20 reviews) - Users praise Videowise for its **exceptional response time** and supportive customer service, enhancing their overall experience. (14 reviews) - Users value the **seamless integrations** of Videowise with Shopify, enhancing UGC and customer experience significantly. (11 reviews) - Customization (7 reviews) - Communication (6 reviews) - Easy Integrations (6 reviews) - Service Quality (6 reviews) - Tool Versatility (6 reviews) **What users dislike:** - Users face a **steep learning curve** with Videowise's extensive features, making it initially overwhelming to navigate. (2 reviews) - Users find the **pricing prohibitive** , making Videowise less accessible for some clients. (1 reviews) - Users desire more **customization options** in Videowise to better reflect their unique branding needs. (1 reviews) - Users feel that videowise has **limited features** and that video library organization could improve for better usability. (1 reviews) - Users find Videowise **not user-friendly** , describing it as clunky with challenges in previewing content before going live. (1 reviews) - Onboarding Difficulties (1 reviews) - Poor Design (1 reviews) - Slow Performance (1 reviews) - Technical Issues (1 reviews) - Unclear Documentation (1 reviews) ## Videowise Reviews ### 1. Intuitive Shoppable Video Platform with Amazing, Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Videowise?** What I like best about Videowise is how easy it is to turn videos into shoppable, high-converting experiences. The platform is intuitive, integrates smoothly with our store, and makes it simple to manage and track performance. On top of that, the support is amazing—Carlos and the team are always responsive, helpful, and genuinely invested in our success, which makes a huge difference. **What do you dislike about Videowise?** Honestly, there’s not much to dislike. If anything, some of the more advanced features can take a bit of time to fully get the hang of, and pricing might feel a bit steep for smaller teams. But overall, the team is super helpful and quick to step in whenever we need anything, which makes it easy to work through those things. **What problems is Videowise solving and how is that benefiting you?** Videowise helps us turn our video content into a real sales driver instead of just something for awareness. It makes it easy to create shoppable videos, showcase products in a more engaging way, and actually track performance. That’s helped us boost engagement and conversions without a ton of extra effort. Plus, having everything in one place saves us time and makes managing video across the site way easier. ### 2. Videowise Feels Like a True Partner with Strategic Guidance and New Features **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah C. | Dir of Business Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Videowise?** What I appreciate most is that Videowise feels like a true partner, not just a tool. Carlos consistently shares new features, offers strategic guidance, and helps us get the most out of video in a way that stays aligned with our brand and conversion goals. **What do you dislike about Videowise?** There are frequent updates, and it can be difficult to navigate when the menus keep changing. At the same time, those updates also introduce great new features, so it’s hard to say I truly dislike it. **What problems is Videowise solving and how is that benefiting you?** We have a lot of custom code, and Videowise has been working well within our constraints and with our small team. It’s helping us make our website more powerful and useful for consumers. ### 3. Effortless UGC Integration, Needs YouTube Support **Rating:** 4.0/5.0 stars **Reviewed by:** Peyton M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Videowise?** I use Videowise to feature video content on our homepage and product description pages, and it allows us to feature user-generated content on our website effortlessly without having to worry about it affecting site performance. What I like most about Videowise is the ability to detect user-generated content and keep it all in one platform. It saves hours of time searching socials and allows you to keep everything organized. The initial setup was very easy, thanks to the incredible support. **What do you dislike about Videowise?** What would be great is if it was compatible with YouTube. We have a lot of content on there and Videowise isn't able to help us with it **What problems is Videowise solving and how is that benefiting you?** I use Videowise to effortlessly feature video content like UGC on our website without affecting performance, saving time and keeping everything organized. ### 4. Very happy with Videowise! **Rating:** 5.0/5.0 stars **Reviewed by:** Mailen P. | Content Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Videowise?** Videowise makes it really easy to add videos to our Shopify store, and we can clearly see a positive effect on sales and engagement. The support is excellent — whenever we need help, the team replies super fast. Tijana has been especially helpful. Overall, we’re very happy and will definitely keep using it :) **What do you dislike about Videowise?** There isn’t much to dislike. Like any tool, it takes a little time to explore all the features, but once you get the hang of it, it works smoothly. **What problems is Videowise solving and how is that benefiting you?** Videowise helps make our products more relatable and gives shoppers extra info and social proof, which really encourages them to buy! ### 5. Excellent, Fast Support from Videowise **Rating:** 5.0/5.0 stars **Reviewed by:** Zuzana K. | Senior Ecommerce Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Videowise?** Videowise provides excellent support with fast, effective solutions. A special thanks to our AM, Anastasia, who is always available, helpful, and full of great ideas. **What do you dislike about Videowise?** The platform has a lot of widgets, which may take some time to get used to at first. **What problems is Videowise solving and how is that benefiting you?** The Customer Success team consistently provides insightful and strategic recommendations on how we can better leverage our social media content. Anastasia, our AM, has been especially wonderful—always supportive, thoughtful, and proactive with new ideas. I was initially drawn to Videowise after seeing other websites use it and loving the look, feel, and overall user experience of the widgets. Videos load quickly without impacting website speed, progress is easy to track, and the A/B testing feature is a great added value. ### 6. Intuitive features that have helped as the company has scaled, and amazing customer support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Videowise?** I think the best part about working with VideoWise is the amazing customer support, special mention to our CSM Tijana, who is really great when it comes to troubleshooting problems. Whenever I have an issue, she's quick to jump in and respond. I also just like the ease of using Videowise. We had some reservations when we first onboarded the product because we thought it might slow down our website, but we had absolutely no issues at all, and it works really well for us to help us showcase our products in the best possible way. **What do you dislike about Videowise?** I would like more flexibility with A/B testing on the platform. Currently, the options are an A/B test with or without the video. It would be great to test video vs video so we can explore different content styles and see what our customers engage with most. **What problems is Videowise solving and how is that benefiting you?** Videowise makes our website look organized by centralizing customer testimonials. It's a good way to ensure everything isn't scattered across the website. From an analytics perspective, it's useful for reporting on video performance and seeing if content drives conversions. **Official Response from Videowise Team:** > Thank you so much for taking the time to share this, and for the shoutout to Tijana. She'll be thrilled to read it. We hear the same thing from a lot of our customers: support quality is what makes the difference once you're past onboarding, so we put a lot of energy into that side of the team. We're really glad to hear the page speed concern turned into a non-issue for you. That's something we obsess over on the engineering side, since most video tools do slow sites down, and we built Videowise specifically to avoid that trade-off. On the A/B testing feedback, we'll make sure your note gets in front of the product team so they can factor it into the roadmap conversation. Thanks again for the review, and for trusting us as you've scaled. The Videowise Team ### 7. Boosts User Engagement with Customizable Video Widgets **Rating:** 5.0/5.0 stars **Reviewed by:** Emma M. **Reviewed Date:** March 17, 2026 **What do you like best about Videowise?** I love how Videowise has improved user experience on our brand website. It's incredibly easy to use, and our account manager Katarina is super helpful, always speedy at responding and resolving our issues. I also appreciate the variety of widgets available, particularly the different kinds of videos we can put on the site, their placement, and how customizable they are. **What do you dislike about Videowise?** Videos being carried over from one store to another on specific videos, which means we have to re-add them to each product. **What problems is Videowise solving and how is that benefiting you?** Videowise improves the user experience on our brand website. I like its ease of use, the variety of customizable widgets, and how responsive our account manager Katarina is. ### 8. Effortless Integration, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mengyao Z. **Reviewed Date:** November 28, 2025 **What do you like best about Videowise?** I truly appreciate how Videowise allows me to input videos onto my website without affecting the loading speed, which demonstrates its efficient performance and enhances my site’s user experience. The customer service is commendable, as the support team is always available to assist with any queries, offering a smooth and supportive user journey. Collaborating with Videowise's tech team is a pleasure; they are extremely helpful, especially during the setup process, ensuring everything works efficiently and effectively. The initial setup of Videowise was super easy, which added to the overall satisfaction and seamless experience with the product. I am highly satisfied with Videowise and would rate it a perfect 10 out of 10 in terms of recommending it to others. **What do you dislike about Videowise?** no **What problems is Videowise solving and how is that benefiting you?** I use Videowise to input videos on our website without affecting loading speed. The setup was super easy, and the tech team provided excellent support, enhancing our user experience. ### 9. So easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Videowise?** SUCH A DIFFERENCE! We had Videowise a couple years ago and cancelled because it was clunky and not user friendly. That is definitely no longer the case! I have found it to be extremely easy to navigate and quick to update. Our rep, Carlos is also extremely responsive and readily offers assistance and keeps us up to date on new services that may be helpful for our business. **What do you dislike about Videowise?** Honestly, I don't have any complaints. It does everything I need it to do. **What problems is Videowise solving and how is that benefiting you?** We use Videowise for UGC content on our website. This content allows other shoppers to see the product being used in real life and has resulted in better conversion rates for those products. ### 10. Great way to step up your content game! **Rating:** 4.5/5.0 stars **Reviewed by:** Destinni H. | Content Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Videowise?** Videowise has made it incredibly easy for us to integrate videos into our site, especially through user-generated content and testimonials. They've also introduced live shopping capabilities, which have significantly elevated our marketing strategy and strengthened our community engagement! Johanna has been a fantastic rep—always responsive, supportive, and attentive to any questions or feedback I’ve shared. **What do you dislike about Videowise?** It would be nice to be able to add our videos directly into the gallery for the PDP as well as a separate widget. Additionally, for the live shopping--a note widget to be able to explain what the event will consist of plus "rules". **What problems is Videowise solving and how is that benefiting you?** Videowise is helping add shoppable videos onto our site through different types of widgets. Not only is it great that the videos themselves but we finally have an in-depth analytics to base what content is working! ### 11. Incredible experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas O. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Videowise?** Fantastic! Great app! The app is very easy to use, has many features, it's very practical to upload videos, bring videos from social networks, truly an incredible experience. But I really need to highlight the customer service: (special mention to consultant Carlos) Unmatched support! It offers a service that makes the client feel very well supported for any situation they might need. It was necessary to translate some things in the app because our store is in Brazil and they offered full support, modified exactly as we needed. Carlos accompanied us during the live sessions, gave suggestions, got hands-on and implemented and configured the app, without us having to worry. In short, speechless. Excellent! **What do you dislike about Videowise?** They could improve a few small things in the standardization of customization setups between one widget and another, so that the configuration uses the standard. But nothing that hinders. The app, in general, is very quick to configure. They can also improve a bit more in uploading videos and marking which products we want to show, but this point, compared to competitors, is already much faster. **What problems is Videowise solving and how is that benefiting you?** Helped simplify the videos on my site. Made everything easier and faster. ### 12. Thank you Katarina and videowise team! **Rating:** 5.0/5.0 stars **Reviewed by:** Vidya H. | Chef/business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Videowise?** Working with Katarina at VideoWise has been an absolute game changer for my store. She is not only incredibly knowledgeable, but also patient, proactive, and genuinely invested in helping me succeed. From the very first conversation, she made everything feel easy and achievable, walking me through each step and offering expert advice that has had a massive impact on my results. Thanks to her hard work and guidance, my store is performing better than ever. She and the videowise team go above and beyond every single time, and I truly couldn’t recommend videowise more. Thank you! **What do you dislike about Videowise?** Literally nothing-they are amazing! Couldn’t recommend more. **What problems is Videowise solving and how is that benefiting you?** Making my store more Simple, easy to navigate and increasing my sales and conversion rate. ### 13. Partnership experience has been very positive. **Rating:** 4.5/5.0 stars **Reviewed by:** Marnie W. | Digital Product Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Videowise?** Videowise's rapid development pace and commitment to continuous improvement really stands out. Videowise consistently rolls out valuable new features and actively incorporates client feedback into their optimization process. They are responsiveness to issues, and having Katarina as our account manager has been fantastic - she's highly collaborative and always quick to address our needs. The overall partnership experience has been very positive. **What do you dislike about Videowise?** As a growing platform that's evolving quickly, there can occasionally be minor adjustments needed as new features are refined. However, their proactive approach to addressing feedback and resolving any issues quickly minimizes any potential concerns. Overall, we've found very little to dislike about working with Videowise. **What problems is Videowise solving and how is that benefiting you?** Videowise is solving the challenge of creating engaging, interactive shopping experiences that converts. Their video-driven approach helps us showcase products more effectively than static images alone, allowing customers to see products in action and make more informed purchasing decisions. This has directly benefited us through measurable increases in both site engagement and conversion rates. ### 14. Outstanding Support and Results, Wish I Had More Time to Explore Features **Rating:** 5.0/5.0 stars **Reviewed by:** Isla P. | Affiliate Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Videowise?** Our account manager Andrej is fantastic—he's always available to assist us, offering new suggestions and optimisations. We've also noticed a clear improvement in our conversion rates since working with him. **What do you dislike about Videowise?** That I don't have the time to try out all of the features... **What problems is Videowise solving and how is that benefiting you?** By boosting our conversion rates, we enable customers to gain a more comprehensive and genuine sense of our products. ### 15. Videowise—the best option for bringing your videos to life **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen F. | E-Comm Front-End Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Videowise?** In just the few months that I've been working with Videowise there have been two things that stand out to me: their tool is incredibly powerful and intuitive; they have some of the best account reps I've ever had with a vendor. With our plan we have access to their Slack channel where we have a direct line to our account rep and they are ALWAYS on top of things and looking for way to help us leverage their service. I'm bias, but if you have an option, ask for Katarina, she's been a standout. I don't think we would be where we are with this tool if it wasn't for her assisting us. She checks in almost weekly and regularly has suggestions or advice on ways to best use the platform. As a customer, especially one on a small team, I can't stress how helpful it is to have an account rep actively working with us. **What do you dislike about Videowise?** The only real negative I can think of isn't really on Videowise—we're on a small team so we have limited bandwidth. I know for sure we are barely scratching the surface of what we can do with Videowise. Little by little we'll get there. **What problems is Videowise solving and how is that benefiting you?** Adding our content, especially videos, to our website and making them shoppable. ### 16. Easy to use with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Erin G. | DIrector of Operations and Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Videowise?** Videowise has been incredibly easy to use, and the onboarding experience along with the ongoing strategy and support from Carlos has been top notch. Videowise has made it simple to integrate video seamlessly into the customer experience and drive engagement. **What do you dislike about Videowise?** The only improvements I’d suggest is adding the ability for comments to flow directly into the Videowise dashboard so live hosts can see them in real time. **What problems is Videowise solving and how is that benefiting you?** Videowise is helping us integrate video into the customer journey, which has been a big win for both engagement and conversions. By using video to answer common questions about fit and styling, we’re able to build trust with shoppers, reduce hesitation, and ultimately drive more confident purchases. ### 17. Great onboarding and support **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina M. | Website Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Videowise?** How easy it is to use and implement. The platform feels very intuitive, and everything from uploading videos to tracking their performance is straightforward. Plus, the onboarding support was excellent — both Chase and Katarina made the process super smooth and fast. **What do you dislike about Videowise?** So far, nothing major. There’s a small learning curve with some features, but the support team is always quick to help and guide us through anything. **What problems is Videowise solving and how is that benefiting you?** We had a lot of great video content that simply wasn’t being showcased on our site. Videowise helped us bring that content to the forefront, integrating it in a way that feels natural and enhances the shopping experience. Today’s consumers expect to see video before they buy — and now we’re meeting that expectation while also improving engagement and time on site. ### 18. Best move we made! **Rating:** 5.0/5.0 stars **Reviewed by:** Romel S. | CFO/CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Videowise?** I have experience with other video apps in the past and we were on the market to find an alternative platform that would not only be reliable but fully featured. Pricing is very competitive when compared to other platforms and leads in number of features overall. I decided to give it a try and was really surprised with the helpful and amazing team, especially Stela, Chase, and Johanna. They're really the amazing trio! They were able to answer all of my questions and more than accommodated my specific use-case. On top of that, they have a "success implementation" process of sorts that ensures you hit the ground running whether you're staring new with a video platform or moving from another one like in my case. **What do you dislike about Videowise?** There are so many features that, I'm still processing and trying to implement for my website. It's not really a dislike so if you're really short on bandwidth, the only bad outcome is not being able to fully utilize all of the features it offers right away. Thankfully, Videowise got you covered with personalized implementation that DOES follow through in getting you to implement most of its features. **What problems is Videowise solving and how is that benefiting you?** We were primarily using a live shopping platform that unfortunately was not very reliable. This forced me to find an alternative to be used it mainly for live shopping, but I intend to fully use video carousels for our product features. ### 19. Videowise is a useful app and Johanna is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick L. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Videowise?** I love the prompt communication and support Videowise offers. It's very rare these days - Johanna has been very helpful and available when I need her. **What do you dislike about Videowise?** I wish it was a bit easier to manage as many videos and products as we have but I think we have a unique situation . **What problems is Videowise solving and how is that benefiting you?** Allowing all of our videos to be visible on our site without slowing down our site as much as youtube was. ### 20. Best solution on the market! **Rating:** 5.0/5.0 stars **Reviewed by:** Rhyan S. | E-Commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Videowise?** There are so many upsides to using VideoWise! We struggled with our site speed a lot before switching because of how heavy videos are. Now our site flies! The ability to create shoppable videos, quizzes, and create a fun way to lead the customer on their journey is all amazing. The customer service is lightning fast and always top-tier helpful and I am truly appreciative of how the account managers reach out to help strategize the best ways to use the product to increase conversions. I can't say enough good things about VideoWise! **What do you dislike about Videowise?** I haven't found anything yet that I don't like. As soon as I recognize a feature I might need, they doa surpise roll out that covers that need. **What problems is Videowise solving and how is that benefiting you?** VideoWise truly changed so much for our business. From increasing conversions to increasing our site speed - VideoWise is an unbelievable solution to so many problems. ### 21. Awesome e-commerce experience, reliable customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Marlee C. | Content Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Videowise?** This platform gives a more well-rounded experience for our customers. Not only do they have photos and a description, but they have short video clips to help them better understand and see how our products work. The backend is easy to use, super intuitive. They have various widgets and placements - making it easy for wherever you want the content to be on your site. AND it's optimized well so it doesn't slow the site down with all the vids! Customer support is phenomenal. I can reach out to Johanna whenever and she's always got us covered. **What do you dislike about Videowise?** I haven't found a dislike yet! Any issues we've encountered have been fixed. **What problems is Videowise solving and how is that benefiting you?** This gives our customers a well-rounded look at our products, as well as shows them what other customers think. ### 22. Compelling content with real results! **Rating:** 4.0/5.0 stars **Reviewed by:** Gabriela M. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Videowise?** Videowise's interface is user friendly and has great widget designs that are out of the box. Little to no 3rd party dev support needed. Our results have been strong on all the different placement's we have created and have helped us hit our KPIs. Our rep is extremely helpful and quick to answer all our questions and concerns. **What do you dislike about Videowise?** Not too many downsides. If there is a feature I am looking for that Videowise does not have, they are quick to relay it to their product team for review. **What problems is Videowise solving and how is that benefiting you?** Our brand has a strong community and social media presence which is something we like to keep at the forefront of our marketing. Videowise content helps to reinforce this aspect of our brand story by providing shoppable ways to promote our UGC content from our founder and influencers on site. ### 23. Easy to use platform & the best support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Videowise?** Videowise is super easy to use and integrate with a Shopify store. It's allowed us to really leverage our UGC on the site and has made a big impact on our customer experience. Each staff member we've worked with (Stela, Katarina, among many others) has been very receptive to feedback and beyond helpful in getting everything set up. They quickly address any concerns and actively work with us to tailor the platform to best meet our needs. Constant new features and fantastic support make this platform the best addition to our site. **What do you dislike about Videowise?** The library can be a little overwhelming and disorganized if you have a lot of content, but pain points are addressed quickly and improved upon as needed. **What problems is Videowise solving and how is that benefiting you?** We have a vast library of UGC from customers and content creators that Videowise allows us to expose on the site to improve the customer experience, while also increasing conversion rate and AOV. ### 24. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Thong D. | Content Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Videowise?** I really like the customization you can do with all the features. The customer service has also been outstanding. Johanna, in particular, has been incredible with providing strategies to implement the widgets and always quick to answer any questions I’ve had. **What do you dislike about Videowise?** I guess the downside of Video wise is that there is a small learning curve to use all of the features well, but that's how it is with things that comes with lots of features. **What problems is Videowise solving and how is that benefiting you?** Conversion ### 25. Amazing app and even better customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia F. | E-commerce Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Videowise?** Videowise has been a game changer in showcasing our products.The customer support is hands down the best I've received from any app. **What do you dislike about Videowise?** The app can be slow when needing to download multiple videos at once. **What problems is Videowise solving and how is that benefiting you?** Showcasing UGC on our website! ### 26. Great tool, amazing proactive Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Thibaud T. | DtC E-Commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Videowise?** Videowise has amazing features, is easy to use and delivers great results. On top of this, we love the flexibility and responsiveness of the Team. They have been super helpful from integration to success management. **What do you dislike about Videowise?** Minor details, preventing us from leveraging all the features, due to our Shopify Markets setup. However the Videowise team has been super helpful in adjusting to our needs so far. **What problems is Videowise solving and how is that benefiting you?** Videowise allows us to showcase the variety of content created around our skincare products. It boosts engagement and sales on our Shopify website. ### 27. Very happy with it! **Rating:** 5.0/5.0 stars **Reviewed by:** Eugen-Adrian G. | Key Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Videowise?** The multitude of features - there's too many, that's for sure, but you get what you pay for. **What do you dislike about Videowise?** Not enough explanation for all the features. **What problems is Videowise solving and how is that benefiting you?** Videowise provides the entire video infrastructure (with a few exceptions I mean), and we've seen an engagement and conversion increase since we started using it. ### 28. Brilliant new features!! **Rating:** 5.0/5.0 stars **Reviewed by:** delilah . | Creative Director & Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Videowise?** Adding VideoWise to our stack of apps was one of the best decisions we’ve made! Integrating shoppable videos couldn’t be easier, and the support is fantastic—huge thanks to Katarina! The platform keeps getting better with every update. I love that we can easily update content ourselves using the intuitive interface, but if we ever need help, the support team is always there to assist. Their response time and communication are among the best we’ve experienced across all the apps we use. Highly recommended! **What do you dislike about Videowise?** Right now, there is nothing we dont like about the app! **What problems is Videowise solving and how is that benefiting you?** Add great looking UGC to product pages, making a big impact on conversion ### 29. Love using Videowise - it's easy, and the results are clear **Rating:** 5.0/5.0 stars **Reviewed by:** Ingrid M. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Videowise?** The onboarding and support team are fantastic. We are a super busy team and having Katarina as our success manager made such a difference in getting us up and running with ease. **What do you dislike about Videowise?** I haven't yet found anything I don't like but we are only about a month into having it live on the site. **What problems is Videowise solving and how is that benefiting you?** Getting more high quality, authentic and honest UGC content on our site ### 30. Katarina is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Videowise?** Our account manager Katarina has been great - responsive, clear, and quick to help us with the platform and any issues that arise! **What do you dislike about Videowise?** We aren't using the full capabilities of the platform yet. **What problems is Videowise solving and how is that benefiting you?** Getting video reviews and housing videos with less strain on our site. ### 31. Good platform, Great customer service! **Rating:** 3.5/5.0 stars **Reviewed by:** Megan M. | Digital Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Videowise?** While the initial learning curve took some getting used to, the dedicated team were great at getting us all set up on Videowise, always promptly replying to us and happy to videocall anytime. The platform is easy to use once you know how. **What do you dislike about Videowise?** Having been a customer for almost 2 years, it has been a bit glitchy in the past, however this has vastly improved in recent months. **What problems is Videowise solving and how is that benefiting you?** Videowise allows us to show videos on the product pages, on popups and allows us to host live shopping on our website. ### 32. Videowise is very enjoyable **Rating:** 4.5/5.0 stars **Reviewed by:** Mia H. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Videowise?** It's very user friendly and everyone on the team is responsive and helpful. Carlos has been so helpful getting Videowise set up on our website! **What do you dislike about Videowise?** I wish that I didn't have to manually add videos to each product. I know there is a feature to bulk add but the videos showcase different products which made it very time consuming. **What problems is Videowise solving and how is that benefiting you?** It's not solving problems but it's adding more functions to our website like product video carousels. ### 33. Great App and Great Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Aisling O. | Social Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Videowise?** We’ve been thrilled with the Videowise app integration on our website. The platform is user-friendly and has elevated our content experience. A huge thank you to Katarina Marinkovic, our account representative, for her outstanding support. Katarina has been incredibly responsive and knowledgeable, making the entire process seamless. Highly recommend both the app and their fantastic customer service! **What do you dislike about Videowise?** While the Videowise app has been an excellent addition to our website, we’d love to see a few more advanced customisation options to better align with our branding. That said, the platform is already incredibly effective, and we’re confident they’ll continue to enhance its features over time! **What problems is Videowise solving and how is that benefiting you?** Videowise helps us solve the challenge of keeping users engaged by integrating interactive, shoppable videos directly on our site. This has improved user engagement, enhanced the shopping experience, and increased conversion rates, making it a valuable tool for our business ### 34. Life changing service **Rating:** 5.0/5.0 stars **Reviewed by:** Yasmine S. | Social Media & PR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Videowise?** For Source Beauty, Videowise has been such a great implementation for both our business and user experience. It offers a very easy interface, where we can customize video content to fit our brand’s style, maintaining a consistent look and feel with the rest of our store. The Customer Success team also makes very insightful and strategic recommendations on how we can leverage our social media content and has a very smooth onboarding process as well as a helpful team. Their support is always super fast & responsive. **What do you dislike about Videowise?** There are way too many widgets and it can get a bit overwhelming with which to choose from or where to place them. **What problems is Videowise solving and how is that benefiting you?** User experience! We are able to communicate our product value proposition much easier, while also allowing our platform to be educational and giving an overall better experience to our users on our website. ### 35. One of the best video widgets support ever. **Rating:** 5.0/5.0 stars **Reviewed by:** Brira J. | Web Developer and Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Videowise?** At Caseco Inc., we sought engaging widget options for our video displays. While Shopify and other platforms offered limited choices, our collaboration with VideoWise proved to be a game-changer. Their video widgets are not only visually appealing and smooth-running but also easy to manage and customize. We appreciate how these widgets seamlessly integrate into our theme without compromising performance. The VideoWise support team has been exceptional, making our experience highly positive. **What do you dislike about Videowise?** Umm, nothing to be honest, the team is nice, and support is amazing. **What problems is Videowise solving and how is that benefiting you?** At Caseco Inc., we sought engaging widget options for our video displays. While Shopify and other platforms offered limited choices, our collaboration with VideoWise proved to be a game-changer. Their video widgets are not only visually appealing and smooth-running but also easy to manage and customize. We appreciate how these widgets seamlessly integrate into our theme without compromising performance. The VideoWise support team has been exceptional, making our experience highly positive. ### 36. Videowise Enagages and Sells **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Videowise?** Videowise is fairly easy to use. We love their fantastic hands-on LIVE support which are always available. Our rep Katarina did a lot of the heavy lifting for us to set up the various widgets, she is always checking in on our progress and suggesting improvements. Most importantly, the videos engage our visitors and turn them into customers. Our ROI on the service is well over 100X. We highly recommend Videowise. **What do you dislike about Videowise?** I can't think of anything negative, it's a great app. **What problems is Videowise solving and how is that benefiting you?** Keeping users engaged and giving them a better understanding of our products, Helps us present social proof. ### 37. Amazing product AND amazing team! **Rating:** 5.0/5.0 stars **Reviewed by:** John R. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Videowise?** Their technology works amazingly on our site but we are equally impressed with working with their team. Luiz and the Vidieowise team function as if they are a part of our team and it's great. Very responsive and always willing to roll up the sleeves and jump into it! **What do you dislike about Videowise?** nothing, they have been great. Honestly, have nothing negative to say. **What problems is Videowise solving and how is that benefiting you?** Short form video content seamlessly added to our site to mimic the expeierence on social that our users have. ### 38. Great service, great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy Michael C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Videowise?** Videowise allows me to incorporate customer testimonials, video reviews and social proof directly into my website, which significantly boosts conversions. It's greatly increased conversion rate. Incredible customer support, too! Our rep Tijana is awesome! **What do you dislike about Videowise?** Video library organization could be a little better. Additionally, lots of features I don't use. **What problems is Videowise solving and how is that benefiting you?** Helps us show social proof and increase conversion rate ### 39. Drive conversion wit hUGC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Videowise?** We have been exploring ways to better incorporate UGC and video content into our ecommerce website to help drive conversion and Videowise has been a great platform to use to do just that. We've only been live for a few weeks and have seen significant results already. Integration and onboarding was also super easy and we have loved working with our customer success manager, Luiz, who has been so helpful and brought so many great ideas to the table. Highly recommend! **What do you dislike about Videowise?** Can't think of anything. it's great and so easy to use. **What problems is Videowise solving and how is that benefiting you?** Better incorporate UGC into eccommerce site ### 40. Excellent experience with Videowise **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Videowise?** Whilst there are other tools out there similar to Videowise in terms of showcasing UGC on site, I'd be very surprised if they offered the level of client attention and care that we have received with Videowise. Whether our account manager was Eugen or more recently Katarina, both have been brilliant with their enthusiasm for their products and willingness to assist us in any way we see best fit to use them. Very easy to implement new widgets on site, either by Shopify app plug in or custom HTML with the ability to add styling choices on either option. Never an issue with Videowise so long as Katarina is just an email away! **What do you dislike about Videowise?** I do not dislike anything about Videowise. **What problems is Videowise solving and how is that benefiting you?** Showcasing UGC on site, helpful FAQ interactive widgets to smoothen customer journey and education. ### 41. Super Flexible & Easy to Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley D. | Director of Digital & Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Videowise?** The Videowise team helped us optimize load time on site with their video compression tech. The team was so helpful in implementing optimizations and getting our account up to speed. Highly recommend! **What do you dislike about Videowise?** Not much that I don't enjoy about the tech. **What problems is Videowise solving and how is that benefiting you?** site speed and load time ### 42. Game-Changing Video Management App for Ecommerce Stores! **Rating:** 5.0/5.0 stars **Reviewed by:** Anton B. | VP of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2024 **What do you like best about Videowise?** Embedding shoppable videos allows me to display my product and show it in the best way possible, making it easier for customers to decide on their purchases. It's very easy to combine brand videos with UGC for the maximum effer. **What do you dislike about Videowise?** I've never had any issues with the app. They have improved a lot over the last couple of years. **What problems is Videowise solving and how is that benefiting you?** Videowise allows us to manage all our video content in one place and showcase it effectively throughout the wibsite, without affecting site load speed or SEO. ### 43. Tijana is a great account manager **Rating:** 4.5/5.0 stars **Reviewed by:** Heather A. | Operations Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Videowise?** Great assets to our website, and our account manager, Tijana cannot help us enough, she is great and really helpful! **What do you dislike about Videowise?** We're enjoying videowise, we don't need to change much often so don't have negative comments **What problems is Videowise solving and how is that benefiting you?** We can show video's across our website without slowing it down ### 44. The hands on support is simply amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Videowise?** We have been using Videowise for some time now and really appreciate the hands on support. Katarina has been immense help for us, and the platform definitely covers a lot of different features brands can benefit from. Warm recommendation! **What do you dislike about Videowise?** Nothing to be honest, everything has been great so far **What problems is Videowise solving and how is that benefiting you?** Allowing to have fast videos on the website ### 45. Great app and awesome team **Rating:** 5.0/5.0 stars **Reviewed by:** Zain P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Videowise?** Great app and awesome team - Tijana guides us through best practices and helps get custom widgets set up, really appreciate the help and guidance. **What do you dislike about Videowise?** a/b testing, but this feature has now been rolled out **What problems is Videowise solving and how is that benefiting you?** videos on our website ### 46. Great platform, great speed **Rating:** 5.0/5.0 stars **Reviewed by:** Artem K. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Videowise?** Videowise is a great tool that increase the engagement with your product pages. Also, I like that it's lightweight **What do you dislike about Videowise?** all good, I like everything, no issues at all **What problems is Videowise solving and how is that benefiting you?** Helps customers to understand the products via UGC videos ### 47. Videowise for ecommerce sites **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Videowise?** Our products require some education and it really helps when customers can see the products in action through videos. Embedding shoppable videos allows me to display my product and show it in the best way possible, making it easier for customers to decide on their purchases. **What do you dislike about Videowise?** There are a lot of different widgets so it's sometimes overwhelming to decide which ones to use/focus on. **What problems is Videowise solving and how is that benefiting you?** Videowise allows me to embed video content across my website without affecting page speed, and it helps to keep customers on my site vs going to external pages/social media. We are able to communicate our product value proposition much easier, while also allowing our platform to be educational ### 48. Love Videowise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Videowise?** Absolutely love Videowise! The tech is amazing and the set up is very easy. Our account rep Johanna went above and beyond to make the best recommendations for our store. Stela was also a great help. Customers LOVE the shoppable videos. **What do you dislike about Videowise?** Would love the opportunity to update video covers that do not change unless you interact with the videos so that you can keep better bran aesthetics **What problems is Videowise solving and how is that benefiting you?** We needed shoppable videos and now that we have them customers love it. ### 49. LOVE VIDEOWISE! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Videowise?** Boosts Conversions – Shoppable videos drive engagement and increase sales effortlessly. Seamless Integration – Works smoothly with Shopify and other eCommerce platforms. Data-Driven Insights – Get real-time analytics on video performance and customer behavior. Enhanced Customer Experience – Helps shoppers make informed decisions with interactive content. Easy to Use – User-friendly dashboard makes uploading and managing videos a **What do you dislike about Videowise?** More customizations on widgets please! :) **What problems is Videowise solving and how is that benefiting you?** Helps shoppers make informed decisions with interactive content. ### 50. Luiz and the team are great to work with **Rating:** 5.0/5.0 stars **Reviewed by:** DANNY S. | CEO / President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Videowise?** Videowise provides excellent customer support, always offering fast and reliable solutions to my concerns. Luiz, in particular, stands out with his timely and efficient assistance whenever I’ve needed help. **What do you dislike about Videowise?** As a new user, I found parts of the app difficult to understand and struggled with some of its features. Introducing a more comprehensive onboarding process or detailed tutorials could make it easier for beginners to get started. **What problems is Videowise solving and how is that benefiting you?** Videowise allows me to effortlessly integrate video content into my website without sacrificing page load speed, ensuring a smooth user experience. This has greatly enhanced audience engagement and enabled me to feature dynamic visuals while maintaining top-notch performance. - [View Videowise pricing details and edition comparison](https://www.g2.com/products/videowise/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+20%3A45%3A28+-0500&secure%5Bsession_id%5D=8fd89401-1d75-4092-8b4e-cb2a9dfb000f&secure%5Btoken%5D=e0187afd7f912c6b85b44c110693e2e0f5d1dd5b317fdb00ab1c195e8b41c1c2&format=llm_user) ## Videowise Integrations - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [Insense](https://www.g2.com/products/insense/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Superfans](https://www.g2.com/products/superfans/reviews) - [Tapcart](https://www.g2.com/products/tapcart-tapcart/reviews) - [Tiktok](https://www.g2.com/products/tiktok/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) ## Videowise Features **Hosting** - Video player - Profile channel - Live streaming **Customization** - Branding - Customizable Thumbnails - Custom Metadata - Annotations **Collection** - Authentification - Review Forms - Personalization - Engagement - Community Q&A **Content** - Types - Migration - Publishing - UGC **Engagement** - Live streaming - Live chat discussions - Social media - Omnichannel livestreaming - Stream sharing - Product demonstrations **Video Creation - AI Video Generation** - Video Creation - Content Creation **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction **Management** - Video management - Distribution - Private upload - Collaboration **Organization** - Availability Scheduling - Workflows - Playlists - Deep Search - Analytics - Permissions **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Engagement** - Live Streaming - Omnichannel - Personalization **Integration** - Shopping cart - Social media - Video analytics tools - Campaign management tool - CRM & Data Platform Integration - Smartphone and DSLR - API **Video** - Closed Captions - Video Editing Capabilities **Generative AI - AI Video Generation** - AI Text-to-Video **Marketing** - Engagement tools - SEO - Social sharing **Use Cases** - E-commerce - Retail - Customer Service **Social Shopping** - Promotions - Shoppable Media **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Live selling** - Social media - Marketplaces - Lead capturing and distribution - E-commerce platform **Image** - Realism **Editing - AI Video Generation** - Content Editing - File Exporting **Insights** - Analytics - Integrations **Administration** - Incentives - Syndication - Insights - Content - Sampling **Analytics** - Product Insights - Social Listening - Campaigns **Analytics** - Data Capture - Reporting - Campaign performance - Product Insights **Storage & Management - AI Video Generation** - File Uploading - File Storage - Metadata - Video Distribution **Display Options** - Badges - Widgets - Integration & APIs - Marketing **Platform** - Collaboration - Speed of Generation **Generative AI** - AI Text-to-Image - AI Text-to-Video **Generative AI** - AI Text-to-Image - AI Text-to-Video **Generative AI** - AI Text Generation **Platform** - Content organization - Video editing - Analytics - User engagement - Integrations - Live streaming **Security** - Encoding and transcoding - Security and privacy **Agentic AI - Video Hosting** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Videowise Alternatives - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (790 reviews) - [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) - 4.5/5.0 (734 reviews) - [Vadoo](https://www.g2.com/products/vadoo/reviews) - 4.6/5.0 (469 reviews)