--- title: Reviews.io Reviews meta\_title: 'Reviews.io Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 652 reviews by the users' company size, role or industry to find out how Reviews.io works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 652 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### Reviews.io Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the **helpful customer support** of Reviews.io, praising its effectiveness and ease of use. [(91 mentions)](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315886&qs=pros-and-cons#reviews)

Users value the **helpfulness of the support team** , who provide invaluable assistance in resolving issues efficiently. [(53 mentions)](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315732&qs=pros-and-cons#reviews)

Users rave about the **ease of use** of Reviews.io, making it simple for customers to leave feedback effortlessly. [(40 mentions)](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315585&qs=pros-and-cons#reviews)

Users praise the **exceptional helpfulness of the support team** , appreciating their quick responses and tailored assistance. [(33 mentions)](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1314558&qs=pros-and-cons#reviews)

Users commend the **extremely quick response time** and efficient customer support at Reviews.io, enhancing their experience. [(24 mentions)](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1316003&qs=pros-and-cons#reviews)

Users find the **pricing to be quite expensive** for basic features, impacting overall value perception. [(11 mentions)](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315770&qs=pros-and-cons#reviews)

Users express frustration with **poor customer support** , citing ineffective communication and inconsistent assistance from support team members. [(8 mentions)](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315630&qs=pros-and-cons#reviews)

Users find the **difficult setup** challenging due to a steep learning curve and limited customization options. [(6 mentions)](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315806&qs=pros-and-cons#reviews)

Users find **review import coordination challenging** and seek improvements in SEO and customer profile management. [(6 mentions)](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315140&qs=pros-and-cons#reviews)

Users find the **difficult navigation** challenging, with menu orientation and review submission being notably complex. [(5 mentions)](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315701&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Reviews.io

##### 1. Customer Support

Users highlight the **helpful customer support** of Reviews.io, praising its effectiveness and ease of use.
[
See 91 mentions
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315886&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"The best support team I have ever had the chance of interactive with!! Special shoutout to Trilok"

What do you like about Reviews.io?

The reviews.io team was quick to respond and take action regarding my concerns. As a marketing professional, I am yet to find another team that is so

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Support-Team"

What do you like about Reviews.io?

When it comes to support questions, issues are resolved very quickly and you don't have to wait long for someone to assist you.

##### 2. Helpful

Users value the **helpfulness of the support team** , who provide invaluable assistance in resolving issues efficiently.
[
See 53 mentions
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315732&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Justin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin L.")
JL

Justin L.

Mid-Market (51-1000 emp.)

4.5/5

"Best-In-Class Reviews Platform"

What do you like about Reviews.io?

Reviews.io provides an excellent consolidation of reviews, with great widgets to display them, and well-integrated UGC and customer questions.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Support-Team"

What do you like about Reviews.io?

When it comes to support questions, issues are resolved very quickly and you don't have to wait long for someone to assist you.

##### 3. Ease of Use

Users rave about the **ease of use** of Reviews.io, making it simple for customers to leave feedback effortlessly.
[
See 40 mentions
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315585&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan M.")
AM

Alan M.

Small-Business (50 or fewer emp.)

5.0/5

"Very Helpful Onboarding Support and an Intuitive System"

What do you like about Reviews.io?

very nice customer support, very helpful during our onboarding process. system is pretty intuitive.

MR

Mia R.

Mid-Market (51-1000 emp.)

5.0/5

"5 star company"

What do you like about Reviews.io?

The platform is so easy to navigate around and use and not overly complicated. The team are always on hand for support and efficient in their response

##### 4. Team Helpfulness

Users praise the **exceptional helpfulness of the support team** , appreciating their quick responses and tailored assistance.
[
See 33 mentions
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1314558&qs=pros-and-cons#reviews)

See Related User Reviews

MR

Mia R.

Mid-Market (51-1000 emp.)

5.0/5

"5 star company"

What do you like about Reviews.io?

The platform is so easy to navigate around and use and not overly complicated. The team are always on hand for support and efficient in their response

 ![Sean C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean C.")
SC

Sean C.

Small-Business (50 or fewer emp.)

5.0/5

"Fantastic Customer Service with Expert Support"

What do you like about Reviews.io?

Fantastic customer service - always an expert on hand to help with technical issues that need fixing quickly. In particular, Maddox is fantastic!

##### 5. Response Time

Users commend the **extremely quick response time** and efficient customer support at Reviews.io, enhancing their experience.
[
See 24 mentions
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1316003&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Support-Team"

What do you like about Reviews.io?

When it comes to support questions, issues are resolved very quickly and you don't have to wait long for someone to assist you.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Quick and Easy imports"

What do you like about Reviews.io?

Response time was extremely quick when needing to import reviews. I made some errors on my sheet and they allowed me to reupload it multiple times wit

### 5 Cons or Disadvantages of Reviews.io

##### 1. Expensive

Users find the **pricing to be quite expensive** for basic features, impacting overall value perception.
[
See 11 mentions
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315770&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Damien K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Damien K.")
DK

Damien K.

Small-Business (50 or fewer emp.)

4.0/5

"The Best Google Verified Review App on the Market"

What do you dislike about Reviews.io?

Price point vs other technologies can be hard to swallow, (But worth it!)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use with Genuinely Excellent Support"

What do you dislike about Reviews.io?

Can be very expensive for reasonably basic functionality. They really want you to get off their basic plan.

##### 2. Poor Customer Support

Users express frustration with **poor customer support** , citing ineffective communication and inconsistent assistance from support team members.
[
See 8 mentions
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315630&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Quick and Easy imports"

What do you dislike about Reviews.io?

Only downside was the system error I encountered, where the live chat sent me to someone who was out of office and provided me no way to reconnect.

JY

John Y.

Mid-Market (51-1000 emp.)

5.0/5

"Simple to Use, Great Integrations, and Turns Customer Feedback into Social Proof"

What do you dislike about Reviews.io?

Some of the products are very code-heavy and end up requiring support to help fix issues, rather than letting you make adjustments easily on your own.

##### 3. Difficult Setup

Users find the **difficult setup** challenging due to a steep learning curve and limited customization options.
[
See 6 mentions
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315806&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Reliable review platform with great integrations and support"

What do you dislike about Reviews.io?

There’s a bit of a learning curve when setting up advanced features like widgets and API integrations, but once configured, everything runs smoothly.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very good customer service!"

What do you dislike about Reviews.io?

Manual reviews is difficult- meaning if you have a test group aka people who didn't buy via online. The CSV wasn't that easy compared to solution that

##### 4. Review Issues

Users find **review import coordination challenging** and seek improvements in SEO and customer profile management.
[
See 6 mentions
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315140&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Justin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin L.")
JL

Justin L.

Mid-Market (51-1000 emp.)

4.5/5

"Best-In-Class Reviews Platform"

What do you dislike about Reviews.io?

This list is shrinking as more features become available. Review imports from other platforms can be a bit of a hassle to coordinate, depending on whe

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Experience with Great Support"

What do you dislike about Reviews.io?

SEO for reviews could be improved in the Australian market.

##### 5. Difficult Navigation

Users find the **difficult navigation** challenging, with menu orientation and review submission being notably complex.
[
See 5 mentions
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315701&qs=pros-and-cons#reviews)

See Related User Reviews

PS

Philipp S.

Small-Business (50 or fewer emp.)

4.5/5

"Customer Support Satisfaction"

What do you dislike about Reviews.io?

once logged in the orientation within the menu is kind of complex. I guess that could be simplified a little.

TC

Tony C.

Small-Business (50 or fewer emp.)

5.0/5

"Fast Support and Effortless Review Creation"

What do you dislike about Reviews.io?

Hard to find where to write the reviews. But one figures it out.

## Top-Rated Alternatives

[

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

Birdeye

4.7/5(4,203)

](https://www.g2.com/products/birdeye/reviews)

[

 ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")

Bazaarvoice

4.2/5(809)

](https://www.g2.com/products/bazaarvoice/reviews)

[

 ![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo")

Okendo

4.7/5(424)

](https://www.g2.com/products/okendo/reviews)

[
View All Alternatives
](https://www.g2.com/products/reviews-io/competitors/alternatives)

 ![Paul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul S.")
PS

Paul S.

Manager, Business &amp; IT Development

Small-Business (50 or fewer emp.)

7/27/2026

"Fair Pricing, Easy Integration, and Reliable Reviews Management"

4.5/5

What do you like best about Reviews.io?

Fair pricing. Dashboard easy to use; you can search for reviews in multiple ways and respond privately and publicly. There are options to include photos and videos in reviews.. Initial integration easy enough, even with a custom website.

We've had no issues with product reliability / bugs.

AI support is OK as a first level, and you can get it escalated to "proper" support easily. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

We found that some (not all) of the widgets were not as easy to work with as they could be, because they clashed clashed with other layout in the parent website; this is not a major detraction though, and overall we are very happy with the reviews.io offering. Other than that, no problems! Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Good feedback useful for customer confidence and info.

Bad feedback (not much!) useful for use to refine our processes. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

RM

Rita M.

Scottish Kilt provider

Manufacturing

Small-Business (50 or fewer emp.)

7/3/2024

"very Pleasant experience with Support agent"

5/5

What do you like best about Reviews.io?

I went on chat with a support member of reviews.io

I had a problem with creating company profile with reviews.io the support agent stick with me for like an hour and she kept guiding me till my work was done. it was much appreciating her efforts and time she give me to get my work done.

Big Thumbs Up Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The process of creating profile was little comlicated. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Reviews.io help in maitain brand reputaaton. We can collect the reviews from our clients and hence we can build our online reputation. Review collected by and hosted on G2.com.

Show More

7/30/2026
Current UserValidated ReviewerSource: Organic

 ![Leonid K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonid K.")
LK

Leonid K.

Online Reputation Specialist

Small-Business (50 or fewer emp.)

4/10/2026

"A very average platform that doesn't give measurable results"

2/5

What do you like best about Reviews.io?

It’s a pretty good desktop version of the site. It also usually ranks in the top 10 SERP results for CA, AU, and DE. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

This platform generates absolutely no measurable additional traffic, and here’s why: on the mobile version of the site, the “Visit Website” button is hidden behind a submenu. Since 95% of traffic now comes from mobile devices, most people never see that button, so they don’t click through from Reviews IO to the brand’s website.

On top of that, it’s impossible to add a link with a UTM tag or any other tracker to the “Visit Website” button, which makes it even harder to measure or attribute any traffic. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Just another resource with positive content about the brand in the top 10 SERP results—nothing more. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Mirek B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mirek B.")
MB

Mirek B.

director

Small-Business (50 or fewer emp.)

3/12/2025

"Quality service with good customer support"

5/5

What do you like best about Reviews.io?

As a business, we’ve had the pleasure of experiencing the full spectrum of human expression right here on this review platform—ranging from thoughtful, honest feedback to the occasional creative work of fiction. Truly, a masterpiece of modern communication!

The portal does its job well, allowing customers to share their experiences and businesses to respond (or, at times, simply marvel at the creativity) Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

There is nothing I can think of at the moment Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

helped with unfair reviews Review collected by and hosted on G2.com.

Show More

Response from Ruby Branston of Reviews.io

[Editedit](https://www.g2.com/survey_responses/reviews-io-review-10934512/official_response/edit)

Glad to hear that the platform is doing its job and that REVIEWS.io has helped with unfair reviews.

Thank you for the positive feedback and support!

6/26/2026
Current UserValidated ReviewerSource: Organic

 ![Nastassja L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nastassja L.")
NL

Nastassja L.

Marketing Manager

Small-Business (50 or fewer emp.)

11/22/2023

"Super Helpful!"

5/5

What do you like best about Reviews.io?

I love that whenever I reach out through the chatbox, the team is always available to help. They’ve been able to resolve all of my issues and suggest alternative ways to achieve the best results. I really appreciate the support, especially because there have been many instances where Trilok has jumped into our account and helped set up features. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

So far, I have not experienced anything I dislike about Reviews.io Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

They have been so helpful setting up our reviews on our website and helping sync our Klaviyo account. Our marketing team consists of me and a graphic designer, so having this additional resource is amazing. Review collected by and hosted on G2.com.

Show More

4/20/2026
Current UserValidated ReviewerSource: Organic

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Small-Business (50 or fewer emp.)

4/28/2026

"Seamless Shopify Integration with Fast, Responsive Support"

5/5

What do you like best about Reviews.io?

Reviews.io integrates seamlessly with our Shopify website using app embeds which makes adding reviews to specific pages simple and the support team is quick to respond and resolve any issues promptly. It is also a simple process to have inappropriate reviews moderated unlike some other review platforms. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The invitation templates would be easier with a drag and drop system to add different elements. We have had some issues in the past with our product catalogue not updating correctly or a product linking to the wrong SKU, but this has usually been resolved relatively quickly. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

We can link product reviews to our abandoned basket emails, with the review being directly linked to the product in the basket giving the consumer confidence in completing their purchase. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

PC

Paul C.

IT Consultant

Small-Business (50 or fewer emp.)

6/10/2026

"Human Support That Actually Helps"

4.5/5

What do you like best about Reviews.io?

Support via chat is often terrible, lengthy AI bot confusion before you get to a human who can help. This is not the case here, a human picks up the thread and the support is amazing Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I cant provide a dislike as I'm happy with the service Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

I had some issues migrating from legacy widgets to new ones, all issues resolved quickly and satisfactorily. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Robin Leon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin Leon S.")
RS

Robin Leon S.

Owner

Small-Business (50 or fewer emp.)

12/15/2025

"Powerful review platform with outstanding customer support"

5/5

What do you like best about Reviews.io?

What I like most about Reviews.io is the excellent customer support and the flexibility of the platform. The support team is very responsive, easy to reach and genuinely helpful. Requests and questions are handled quickly and professionally. In addition, the backend offers many clear and well-structured settings, which makes it easy to customize reviews, integrations and display options to fit our business needs. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

At the moment, there is very little to dislike. Some processes, such as imports or synchronizations, can take a bit of time until they are fully visible in the frontend, but the support team is always quick to assist and resolve any questions. Overall, this is a minor point compared to the value the platform provides. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Reviews.io helps us actively manage and strengthen our online reputation by collecting, displaying and managing authentic customer reviews in one central place. This builds trust with new customers, improves conversion rates and gives us valuable feedback. The easy integrations and detailed backend settings allow us to align the review strategy perfectly with our shop and marketing channels. Review collected by and hosted on G2.com.

Show More

Response from Ruby Branston of Reviews.io

[Editedit](https://www.g2.com/survey_responses/reviews-io-review-12092540/official_response/edit)

Thanks for the thoughtful feedback, we’re really glad to hear that the platform’s flexibility and the support team’s responsiveness have been useful for you.

We appreciate your note about imports and syncs taking a little time - that kind of insight is always useful.

It's great to know that REVIEWS.io is supporting your review strategy and helping you to build trust with customers.

Current UserValidated ReviewerSource: Organic

 ![Joe C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe C.")
JC

Joe C.

Digital Marketer

Small-Business (50 or fewer emp.)

6/11/2026

"Easy Review Moderation with Helpful Support"

5/5

What do you like best about Reviews.io?

It’s easy to manage and moderate reviews, and I can also get support when I need help fixing more advanced issues. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The backend can be a bit difficult to navigate at times, mainly because there are so many features. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

We now have more options for collecting reviews, such as the Reviews Booster and similar tools. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale")
UW

Verified User in Wholesale

Small-Business (50 or fewer emp.)

7/24/2026

"Prompt, Helpful Customer Support—Madox and Jenson Shine"

5/5

What do you like best about Reviews.io?

The customer support has been really helpful and acted promptly every time. Madox was great and this time Jenson was a star! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I feel the price is a bit steep but I have migrated from Shopify using Judge.me which is very cheap in comparison so maybe I was spoilt by their prices. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

It is allowing google to recognise our reviews Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

##### Categories on G2

[Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Review Management](https://www.g2.com/categories/review-management-software)

##### Explore More

[What are the best AWS marketplace analytics tools for building and scaling cloud solutions?](https://www.g2.com/discussions/what-are-the-best-aws-marketplace-analytics-tools-for-building-and-scaling-cloud-solutions)[What terminal emulators have the strongest automation features for infrastructure operations and DevOps teams?](https://www.g2.com/discussions/what-terminal-emulators-have-the-strongest-automation-features-for-infrastructure-operations-and-devops-teams)[Intranet software that integrates with office 365](https://www.g2.com/discussions/intranet-software-that-integrates-with-office-365)

[Which audience intelligence platforms provide enough panel size and demographic depth for accurate market comparison across different regions?](https://www.g2.com/discussions/which-audience-intelligence-platforms-provide-enough-panel-size-and-demographic-depth-for-accurate-market-comparison-across-different-regions%20)[Which webinar provider is best for large events](https://www.g2.com/discussions/which-webinar-provider-is-best-for-large-events)[Pros and Cons Details](https://www.g2.com/products/reviews-io/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)