Best Outbound Call Tracking Software - Page 2

How Many Outbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 196

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: telecrm (+2.51%) - Among all products in this category, telecrm recorded the largest rating increase compared to last month

Last updated: October 19, 2026

How Does G2 Rank Outbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 120,300+ Authentic Reviews
  • 196+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Outbound Call Tracking Software

G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, Orum, Nooks, Quo, Salesforce Sales Cloud, Aircall, CloudTalk, and Salesloft.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=orum&focus%5B%5D=nooks&focus%5B%5D=quo-quo&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=salesloft)

lemlist

lemlist is the only platform you need to make outbound work. Sales teams know who to target and why now, find verified contacts, and engage prospects on email, LinkedIn, calls, WhatsApp, and SMS, from lemlist, their CRM, or their AI assistant. With lemlist, you can: - Find leads that match your ICP in a 650M+ database and enrich them with verified emails and phone numbers from top data providers - Spot when prospects are ready to buy with intent signal agents that track buying signals and suggest the right sequence and message for each trigger - Turn scattered lead data into usable context with data enrichment agents that pull insights from LinkedIn, websites, your CRM, and Claap sales recordings - Build full campaigns by chatting with lemAgent, which finds your leads, builds the sequence, and writes every message, with nothing launching until you approve it - Run automated multichannel sequences and manage every reply from one unified inbox - Keep emails out of spam across all your mailboxes and domains with the Deliverability Hub, including lemwarm - Work from Salesforce, HubSpot, or Attio, run lemlist from your AI assistant via MCP, or plug into 500+ integrations Most tools cover one part of outbound. lemlist covers the whole workflow, from finding a prospect to booking the meeting, and keeps a human in control at every step. Sales reps, sales leaders, RevOps, and founders at 20,000+ teams use lemlist to cut manual work and spend more of their time selling.

Average Rating: 4.6/5.0

Total Reviews: 2,400

How Do G2 Users Rate lemlist?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Personalization: 8.6/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.3/10 (Category avg: 8.8/10)
  • Information Locater: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind lemlist?

  • Seller: lemlist
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Paris, Île-de-France, France
  • Twitter: @lemlist
    2,556 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    273 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 58% Small, 8% Medium

What Do G2 Reviewers Say About lemlist?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of lemlist, appreciating its user-friendly interface and effective automation features.
  • Users value the user-friendly interface and automation features of lemlist, enhancing their marketing efficiency and creativity.
  • Users value the ease of personalized outreach with Lemlist, enabling efficient, human-like engagement at scale.
  • Users appreciate the automation features of lemlist, streamlining their outreach while maintaining a personalized touch.
  • Users appreciate the sophisticated LinkedIn integration of Lemlist, enhancing their outreach with personalization and efficiency.
Cons
  • Users are frustrated by missing features in Lemlist, such as the inability to enrich leads post-launch and usability issues.
  • Users find Lemlist expensive, particularly regarding additional credits and overall costs for high-volume campaigns.
  • Users find the steep learning curve for setup and integrations can hinder initial experience but improve over time.
  • Users find the interface complex for managing multiple campaigns, making scaling and adjustments challenging post-launch.
  • Users find the email management process costly and sometimes cumbersome, especially with credits and setup challenges.

What Are Recent G2 Reviews of lemlist?

What Are G2 Users Discussing About lemlist?

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes. The Five9 Intelligent CX Platform provides a comprehensive suite of solutions, including omnichannel engagement, agent assistance, workforce engagement, and AI-powered automation. Five9 Genius AI embeds practical artificial intelligence across the platform, enabling hyper-personalized customer journeys where AI Agents and Human Agents work hand in hand. Our open, cloud-native platform integrates effortlessly with leading CRM and enterprise systems, ensuring businesses can personalize experiences while maximizing operational agility. Five9 transforms CX from fragmented, frustrating experiences into seamless, AI-driven journeys that anticipate customer needs. By combining AI's efficiency with the human touch, businesses can deliver better experiences at lower costs, turning their contact centers from cost centers into strategic assets. With industry-leading reliability (99.999% uptime), deep CX expertise, and a consultative partnership approach, Five9 helps businesses unlock efficiency, boost customer satisfaction, and drive long-term loyalty. With Five9, the New CX Starts Here—where customer joy becomes a driving force for business growth.

Average Rating: 4.1/5.0

Total Reviews: 604

How Do G2 Users Rate Five9 Intelligent Cloud Contact Center Platform?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • Personalization: 8.3/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.6/10 (Category avg: 8.8/10)
  • Information Locater: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Five9 Intelligent Cloud Contact Center Platform?

  • Seller: Five9
  • Company Website:
  • Year Founded: 2001
  • HQ Location: San Ramon, CA
  • Twitter: @Five9
    14,856 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,127 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Manager
  • Top Industries: Consumer Services, Financial Services
  • Company Size: 56% Medium, 23% Small

What Do G2 Reviewers Say About Five9 Intelligent Cloud Contact Center Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive interface of Five9, highlighting its seamless integrations and straightforward implementation.
  • Users value the exceptional customer support of Five9, noting its responsiveness and dedication to addressing concerns promptly.
  • Users appreciate the exceptional support from Five9, highlighting their responsiveness and dedication to addressing customer needs.
  • Users value the superb user-friendly interface and seamless integrations of Five9, enhancing their overall experience.
  • Users value the efficiency of Five9, highlighting its easy user setup and streamlined reporting features.
Cons
  • Users face challenges with call issues, particularly due to weak email interaction reporting and slow SMS features.
  • Users highlight missing features in Five9, underlining a lack of customization and outdated UI for better usability.
  • Users find the complexity of Five9's interface and reporting functions challenging, requiring significant training and experience.
  • Users often face technical issues like call drops and system disruptions that hinder overall productivity and workflow efficiency.
  • Users experience poor customer support, often requiring additional assistance and facing communication delays with Five9 services.

What Are Recent G2 Reviews of Five9 Intelligent Cloud Contact Center Platform?

What Are G2 Users Discussing About Five9 Intelligent Cloud Contact Center Platform?

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Average Rating: 4.6/5.0

Total Reviews: 873

How Do G2 Users Rate Bigin by Zoho CRM?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • Personalization: 8.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.1/10 (Category avg: 8.8/10)
  • Information Locater: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Bigin by Zoho CRM?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 90% Small, 8% Medium

What Do G2 Reviewers Say About Bigin by Zoho CRM?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Bigin by Zoho CRM, appreciating its simple setup and user-friendly interface.
  • Users value the simplicity and organization of Bigin by Zoho CRM, making it ideal for small businesses.
  • Users praise the intuitive design of Bigin by Zoho CRM, highlighting its simplicity and ease of navigation.
  • Users value the simplicity of Bigin by Zoho CRM, finding it easy to use and set up for small businesses.
  • Users value the ease of use and management of Bigin by Zoho CRM, appreciating its intuitive interface and functionality.
Cons
  • Users note the lack of advanced features in Bigin by Zoho CRM, limiting automation and integrations.
  • Users find Bigin by Zoho CRM has limited features, lacking advanced automations and connectors for expanded integration.
  • Users experience integration issues with Bigin, finding importing complicated and app integration challenging, particularly for beginners.
  • Users note the limited customization in Bigin, with restricted fields and basic automation options for advanced needs.
  • Users find Bigin by Zoho CRM has limited integrations, hindering connection with other essential applications for smoother workflows.

What Are Recent G2 Reviews of Bigin by Zoho CRM?

What Are G2 Users Discussing About Bigin by Zoho CRM?

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Amplemarket

By combining premium data, multichannel engagement, and real-time insights in one seamless solution, Duo AI Copilot and AI Agent redefine how modern sales teams operate. Duo uncovers hidden opportunities, detects buyer intent signals, and generates tailored playbooks - empowering your reps to focus on what matters most: building relationships and closing deals. It’s the perfect fusion of AI precision and human intuition. Built on an all-in-one sales platform, Duo AI Agents support your entire outbound workflow - from prospecting and engagement to automation and deliverability. What’s included in the platform: - Global B2B data to help you identify and reach your ideal customers - Multichannel outreach via email, phone, social, voice cloning, and more - Built-in personalization to scale relevant, high-converting messaging - AI superpowers: A suite of personalized AI Agents that handles research, intent signals, and workflows - so you spend less time prepping and more time selling

Average Rating: 4.6/5.0

Total Reviews: 674

How Do G2 Users Rate Amplemarket?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Personalization: 8.6/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.9/10 (Category avg: 8.8/10)
  • Information Locater: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Amplemarket?

  • Seller: Amplemarket
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • Twitter: @amplemarket
    2,568 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SDR, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 44% Small

What Do G2 Reviewers Say About Amplemarket?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Amplemarket, appreciating its intuitive platform and efficient automation tools for outreach.
  • Users appreciate the ease of use and tailored messaging of Amplemarket, transforming their sales outreach effectively.
  • Users value the ease of use and seamless integrations in Amplemarket, enhancing their sales outreach experience.
  • Users love the efficient automation tools of Amplemarket, dramatically enhancing outreach speed and effectiveness.
  • Users rave about the effective lead generation capabilities of Amplemarket, simplifying outreach and enhancing relationship-building.
Cons
  • Users note missing features in Amplemarket, expressing a desire for enhancements and better sequence management options.
  • Users face a notable learning curve with Amplemarket, needing more support for a smoother onboarding experience.
  • Users report that improvement is needed in integration with other tech stacks and functionality of automation features.
  • Users experience sequence issues with cloning, automation failures, and inactivity settings that complicate workflow efficiency.
  • Users find integration issues with CRM and customization limitations in Amplemarket affect their reporting and workflow efficiency.

What Are Recent G2 Reviews of Amplemarket?

What Are G2 Users Discussing About Amplemarket?

Allo

The last phone system you'll ever buy. Allo is a phone system for small and growing teams, from 1 to 250 people. You get calls that hold, AI that does real work after every call, and a real person when you need help. Rated 4.7/5 on G2 by 6,000+ businesses. CALLS YOU CAN COUNT ON • 4x fewer dropped calls and spam flags, on infrastructure we built ourselves • 99.94% uptime • Local numbers in 80+ countries, and calls to 192 destinations • Unlimited national calls • Keep your number: porting is free AI THAT DOES THE WORK • Every call is recorded, transcribed and summarized, with nothing to press • Allo updates your CRM, assigns tasks, sends reminders and books meetings for you • The AI Receptionist answers when nobody can, day and night. It books callers into a slot that is really free, texts them back and writes the call up in your CRM • The Power Dialer works through your call list and skips voicemails for you • Ask Claude or ChatGPT about your calls with the Allo MCP EASY TO RUN • Named "Easiest to Use" by G2 • Change your hours, routing and greetings in the app, or ask the AI to do it • iPhone, Android, Mac, Windows and web, with one shared inbox for calls and texts • Click-to-call from HubSpot, Salesforce, Pipedrive, Attio, Jobber and thousands of other tools SUPPORT FROM REAL PEOPLE • First reply in 15 minutes and a fix in 90, on average • By phone, text or live chat, in English, French and Spanish, with the person who set you up WE HANDLE THE SWITCH • Allo connects to your current system, rebuilds your call routing and moves your number • We pay the porting fees and take over your old contract BUILT FOR TEAMS UNDER 250 Other phone systems are built for companies of 250+. Allo is built for everyone else, from a one-person business to a 250-person team: sales teams, home services, clinics and salons, real estate and professional services. SECURITY SOC 2 and GDPR compliant. Healthcare teams can sign a HIPAA Business Associate Agreement. Try Allo free for 7 days. Setup is free, and you only pay for the seats you use. Backed by Base10 and Lightspeed.

Average Rating: 4.7/5.0

Total Reviews: 207

How Do G2 Users Rate Allo?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Personalization: 9.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.3/10 (Category avg: 8.8/10)
  • Information Locater: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Allo?

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Commercial Real Estate
  • Company Size: 42% Small, 6% Medium

What Do G2 Reviewers Say About Allo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Allô, enjoying seamless integration with HubSpot and efficient call management.
  • Users value the easy access to recorded calls in Allo, enhancing productivity and communication efficiency.
  • Users commend the outstanding customer support of Allo, appreciating the team's reactivity and direct communication.
  • Users appreciate the reliability of Allô, enjoying consistent call quality and seamless CRM integration that enhances productivity.
  • Users value the easy integration of Allô with various CRM systems, enhancing communication and follow-up efficiency.
Cons
  • Users note the missing features in Allo, highlighting potential for improvement and future enhancements.
  • Users face connection issues with Allo, experiencing lag, dropped calls, and occasional disconnects from HubSpot.
  • Users experience call issues with Allo, including inaccurate logging and missed calls, affecting communication quality.
  • Users find a lack of intuitiveness for new users, needing time to explore Allo's comprehensive features.
  • Users notice limited features in Allo, particularly in customization and depth compared to the mobile app.

What Are Recent G2 Reviews of Allo?

Vanillasoft

Vanillasoft is the only sales engagement software that has *built in* lead management and auto dialling. Its the best for fast-moving revenue teams. Most sales engagement tools orchestrate and automate communication channels, standardize workflows, cadences, and scripts, and provide reporting and analytics. But, most sales engagement software rely on external CRMs to manage lists, and external dialers to launch calls. Vanillasoft's sales engagement software has an embedded, native auto dialer. We evaluate rank and serve the next best lead in real time, as an industry-leading lead management tool. Plus, Vanillasoft optimizes agent outreach deliverability, making sure that every call, SMS and email reach their destination. The primary audience for Vanillasoft are organizations with fast-moving revenue teams that rely on quick and effective communication with leads. The platform is tailored for teams that prioritize responsiveness and efficiency, making it an ideal choice for industries such as real estate, insurance, and financial services. With its focus on optimizing lead engagement, VanillaSoft serves as a critical tool for fast-moving revenue teams aiming to enhance their performance and streamline their processes. Fast moving revenue teams love Vanillasoft's: - Material, dramatic increases in agent activity - often 500% increase - Increases in agent productivity - up to 94% - Increases in agent actions per hour - 3x - 35% increase in call connections G2 Sales Engagement users say it clearly- we help teams move faster by being 1. The Easiest To Do Business with 2. The Best User Adoption 3. The Easiest To Use Vanillasoft users get going faster, get agents working sooner, and ramping to be productive faster. Vanillasoft ensures that communication is timely and effective. The platform's lead management and sales automation manages the sequence of calls, emails, and texts, ensuring that messages are sent in the optimal order and with the appropriate content. This capability not only improves the likelihood of successful contact but also helps agents avoid common pitfalls such as spam filters and blocked calls. By streamlining communication, Vanillasoft enhances the overall effectiveness of sales efforts, allowing teams to reach their leads more consistently. Overall, Vanillasoft's comprehensive system is built on the principles of effectiveness and efficiency, equipping sales teams with the tools they need to succeed in a competitive landscape. By prioritizing leads, simplifying agent activities, and optimizing communication, Vanillasoft stands out as a valuable solution for organizations looking to enhance their sales processes and achieve better results.

Average Rating: 4.4/5.0

Total Reviews: 723

How Do G2 Users Rate Vanillasoft?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Personalization: 9.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.3/10 (Category avg: 8.8/10)
  • Information Locater: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Vanillasoft?

  • Seller: Vanillasoft
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Austin, TX
  • Twitter: @VanillaSoft
    26,123 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    94 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Insurance Agent, Account Executive
  • Top Industries: Insurance, Marketing and Advertising
  • Company Size: 58% Small, 31% Medium

What Do G2 Reviewers Say About Vanillasoft?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Vanillasoft, finding setup simple and call management intuitive.
  • Users appreciate the intuitive design of VanillaSoft, making navigation and training seamless and efficient.
  • Users value the ease of use in VanillaSoft, finding the interface straightforward and intuitive.
  • Users value the time-saving features of Vanillasoft, enhancing productivity and efficiency in their daily tasks.
  • Users appreciate the efficient lead generation of Vanillasoft, benefiting from streamlined access and comprehensive lead details.
Cons
  • Users are frustrated with the slow loading times, which hinder lead progression and impact overall efficiency.
  • Users find the call issues with Vanillasoft, particularly mobile dialing, to be a significant limitation.
  • Users experience slow performance with occasional lag and delays between dials, impacting their overall experience with Vanillasoft.
  • Users express frustration with missing features, wishing for more flexibility and specific reporting options in VanillaSoft.
  • Users experience connectivity issues with VanillaSoft, leading to dropped calls and unprofessionalism during important conversations.

What Are Recent G2 Reviews of Vanillasoft?

What Are G2 Users Discussing About Vanillasoft?

PhoneBurner

PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages > 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances speed and quality - so teams connect more and close more deals. No awkward lag. No dropped calls. Award-winning spam protection. Premium Tier 1 call network. Unmatched workflow automation. Built-in pickup probability. Designed for Total Call Deliverability, clients make more calls, achieve higher answer rates, and drive more positive call outcomes - while protecting the reputation of their numbers. Why PhoneBurner? - Unlimited power dialing - Up to 4x more calls and conversations - Instant, no-delay connections - Award-winning ARMOR® spam protection - Connect Scores pickup probability - Blended voice, email and SMS - 1-click voicemails - Post-call workflow automation - Real-time coaching - AI call transcription - Smart lead distribution - Cutting-edge analytics - The leader in 1-to-1 Responsible Communications™ Use our included CRM or integrate with 100+ apps like Salesforce, Zoho, Hubspot, Clay, SugarCRM, monday.com, Zapier, and more, or create custom integrations through our API. Ready to join thousands of clients hitting double-digit answer rates? Start your free trial today.

Average Rating: 4.8/5.0

Total Reviews: 291

How Do G2 Users Rate PhoneBurner?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Personalization: 9.4/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.2/10 (Category avg: 8.8/10)
  • Information Locater: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind PhoneBurner?

  • Seller: PhoneBurner, Inc.
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Ladera Ranch, CA
  • Twitter: @PhoneBurner
    12,534 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    55 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, President
  • Top Industries: Financial Services, Insurance
  • Company Size: 79% Small, 17% Medium

What Do G2 Reviewers Say About PhoneBurner?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the time-saving features of PhoneBurner, enabling efficient call management and follow-up organization.
  • Users highlight the ease of use of PhoneBurner, reporting a seamless and organized calling experience.
  • Users rave about the fantastic customer support of PhoneBurner, consistently quick and attentive to their needs.
  • Users value the efficiency of PhoneBurner, saving hours daily with its streamlined calling and follow-up processes.
  • Users value the flawless call quality of PhoneBurner, enhancing their sales call experience significantly.
Cons
  • Users find the dialing limitations restrictive, preferring smaller increments and more flexibility in dialing lists.
  • Users find the cost of PhoneBurner challenging, especially for those without an existing lead system.
  • Users find the missing features in PhoneBurner limiting, particularly needing more flexible dialing list options.
  • Users experience call issues such as inconsistent audio quality and limited calling options, impacting usability and efficiency.
  • Users face integration issues with PhoneBurner, requiring extra workarounds for CRM and calendar compatibility.

What Are Recent G2 Reviews of PhoneBurner?

What Are G2 Users Discussing About PhoneBurner?

KrispCall

KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries. It integrates with 100+ business tools including Salesforce, HubSpot, Pipedrive, Zoho CRM, Zendesk, Zapier, Make and Slack. Built for startups, growing businesses, BPOs and distributed sales and support teams, KrispCall helps businesses build a local presence, reach more customers and keep every customer conversation organized in one platform. Trusted by 9,000+ businesses worldwide.

Average Rating: 4.5/5.0

Total Reviews: 384

How Do G2 Users Rate KrispCall?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Personalization: 8.4/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.6/10 (Category avg: 8.8/10)
  • Information Locater: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind KrispCall?

  • Seller: KrispCall
  • Year Founded: 2022
  • HQ Location: Singapore, SG
  • Twitter: @Krispcall
    290 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    121 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 80% Small, 20% Medium

What Do G2 Reviewers Say About KrispCall?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in managing calls and messages seamlessly within KrispCall's interface.
  • Users commend the fast and helpful customer support of KrispCall, enhancing their overall experience and usability.
  • Users value the efficient customer support of KrispCall, praising its promptness and exceptional understanding.
  • Users commend the reliability of KrispCall, noting stable call quality and seamless functionality for international calling.
  • Users praise the crystal clear call quality of KrispCall, making international communication seamless and enjoyable.
Cons
  • Users find the pricing too high, making it less feasible for many potential customers to use KrispCall.
  • Users find the high cost of KrispCall concerning, suggesting more flexible pricing options could improve satisfaction.
  • Users express frustration with number issues, including poor porting experience and hidden fees that complicate usage.
  • Users find missing advanced analytics in KrispCall limits functionality compared to larger competitors, affecting their overall experience.
  • Users find the mobile app lacking essential features, indicating a need for improvement and updates.

What Are Recent G2 Reviews of KrispCall?

What Are G2 Users Discussing About KrispCall?

Velocify Dial-IQ

Velocify Dial-IQ is the only click-to-call sales dialer that enables your sales team to have more conversations and ensures they focus on the right prospects at the right time.

Average Rating: 4.2/5.0

Total Reviews: 15

How Do G2 Users Rate Velocify Dial-IQ?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 9.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.0/10 (Category avg: 8.8/10)
  • Information Locater: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Velocify Dial-IQ?

  • Seller: Intercontinental Exchange
  • Year Founded: 2000
  • HQ Location: Pleasanton, CA
  • Twitter: @ICE_Markets
    80,524 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    454 employees on LinkedIn®
  • Ownership: NYSE: ELLI

Who Uses This Product?

  • Company Size: 60% Medium, 27% Large

What Do G2 Reviewers Say About Velocify Dial-IQ?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent dialing capabilities of Velocify Dial-IQ for effective lead management and customer engagement.
Cons
  • Users experience connection issues with lagging and delayed initialization during outbound dialing, impacting communication efficiency.

What Are Recent G2 Reviews of Velocify Dial-IQ?

What Are G2 Users Discussing About Velocify Dial-IQ?

Readymode

Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. See why we’re the leading choice for customer outreach.

Average Rating: 4.6/5.0

Total Reviews: 249

How Do G2 Users Rate Readymode?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Personalization: 10.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 10.0/10 (Category avg: 8.8/10)
  • Information Locater: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Readymode?

  • Seller: Readymode
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Vancouver, CA
  • Twitter: @goreadymode
    49 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    77 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Appointment Setter, CEO
  • Top Industries: Real Estate, Marketing and Advertising
  • Company Size: 62% Small, 35% Medium

What Do G2 Reviewers Say About Readymode?

AI-generated summary from verified user reviews

Pros
  • Users commend the efficiency of Readymode, enhancing workflow and streamlining content creation for better collaboration.
  • Users find Readymode a time-saver, streamlining the content creation process and enhancing team collaboration effortlessly.
  • Users appreciate the ease of use in Readymode, noting its intuitive features that streamline workflows and enhance collaboration.
  • Users value the granular control of multi-touch engagement, enhancing communication and streamlining client interactions effectively.
  • Users appreciate the helpful customer support of Readymode, enhancing their overall experience with the platform.
Cons
  • Users find Readymode's steep learning curve challenging for new team members, hindering quick adaptation and efficiency.
  • Users find the difficult learning curve of Readymode challenging, hindering new team member adaptation and workflow efficiency.
  • Users face call issues with scheduling, overlapping screens, and internet dependency, affecting overall efficiency and experience.
  • Users experience slow loading times with Readymode, causing frustration and interruptions in their workflow when accessing files.
  • Users experience slow performance with Readymode, facing delays in syncing and occasional crashes during prolonged use.

What Are Recent G2 Reviews of Readymode?

What Are G2 Users Discussing About Readymode?

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace

Average Rating: 4.3/5.0

Total Reviews: 2,365

How Do G2 Users Rate JustCall?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • Personalization: 8.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 7.9/10 (Category avg: 8.8/10)
  • Information Locater: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind JustCall?

  • Seller: Saas Labs
  • Year Founded: 2016
  • HQ Location: Palo Alto, California
  • Twitter: @saas_labs
    319 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    402 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Computer Software, Financial Services
  • Company Size: 59% Small, 31% Medium

What Do G2 Reviewers Say About JustCall?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of JustCall, noting its simple setup and user-friendly interface.
  • Users appreciate the comprehensive capabilities of JustCall, enhancing customer communications and improving sales conversions significantly.
  • Users highly value the comprehensive capabilities of JustCall, enhancing customer communications and boosting sales efficiency.
  • Users commend the excellent customer support of JustCall, highlighting its responsiveness and effective issue resolution.
  • Users value the seamless call experience of JustCall, enhancing productivity and enabling efficient call management.
Cons
  • Users experience call issues with JustCall, including missed calls and delays that disrupt communication effectiveness.
  • Users report issues with call visibility, often hearing calls that don't appear on their JustCall interface.
  • Users experience connection issues with JustCall, often unable to see incoming calls despite hearing them.
  • Users find missing features like lack of SMS support and limited customization hinder their experience with JustCall.
  • Users experience poor call quality, with issues like call drops and missed calls affecting communication significantly.

What Are Recent G2 Reviews of JustCall?

Ozonetel

Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The all-in-one cloud-native platform brings together inbound and outbound contact center operations, AI-driven engagement, and workforce optimization, combining scalability, security, and intelligence to power exceptional customer experiences. It enables teams to deliver faster, smarter, and more personalized interactions across every touchpoint. With a proven record of: • Accelerating sales by 50%, • Increasing customer lifetime value by 280% • Reducing operational costs by up to 50% • Improving retention by 60% Ozonetel provides businesses end-to-end visibility, advanced call management, and complete control over the customer journey. Ozonetel powers over 3,500 businesses globally, including top brands such as HDFC Bank, HDB Financial Services, Angel One, TVS Motor, Nykaa, Lenskart, JD Power, Tata 1mg, Niva Bupa, and Fitness First (Landmark Group) helping them deliver exceptional experiences. The platform handles more than 7 billion customer interactions annually, enabling 300,000+ daily agent logins across 150 countries.

Average Rating: 4.6/5.0

Total Reviews: 621

How Do G2 Users Rate Ozonetel?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.8/10 (Category avg: 8.8/10)
  • Information Locater: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Ozonetel?

  • Seller: Ozonetel
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Jose, California
  • Twitter: @Ozonetel
    771 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    378 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Associate, Assistant Manager
  • Top Industries: Financial Services, Hospital & Health Care
  • Company Size: 62% Medium, 28% Small

What Do G2 Reviewers Say About Ozonetel?

AI-generated summary from verified user reviews

Pros
  • Users find Ozonetel's interface highly intuitive, emphasizing its ease of use for managing calls effectively.
  • Users value Ozonetel's dual calling capabilities, enjoying seamless management of inbound and outbound customer interactions.
  • Users find Ozonetel's call management capabilities convenient, efficiently handling both outbound and inbound customer interactions.
  • Users appreciate the smooth call quality of Ozonetel, enhancing their overall communication and efficiency.
  • Users appreciate the excellent customer support provided by Ozonetel, enhancing their overall experience and satisfaction.
Cons
  • Users find call issues frustrating due to delays and drops, negatively affecting their experience with Ozonetel.
  • Users often experience connection issues such as network problems, call drops, and delays affecting their overall experience.
  • Users experience occasional call connectivity issues, including voice problems and delays affecting their overall experience.
  • Users face connectivity issues with Ozonetel, experiencing delays and SIP disconnections that hinder smooth communication.
  • Users often experience technical issues like call drops and delays, affecting the overall customer experience.

What Are Recent G2 Reviews of Ozonetel?

What Are G2 Users Discussing About Ozonetel?

Phonexa

Phonexa is the performance marketing platform that unifies call tracking and routing, lead tracking and distribution, compliance, and marketing analytics within one powerful ecosystem. Its two core modules, Call Logic for intelligent call tracking and routing and LMS Sync for automated lead management, power Phonexa’s performance engine. Together, they connect every inbound call and lead with real-time analytics, attribution, and automation tools that increase the ROI on every lead or call. Additional plug-ins such as iClear, iClaim, AI Call Agents, and Managed Services expand the platform’s capabilities to enhance compliance, streamline workflows, and fuel intelligent growth. Built for brands, agencies, publishers, and affiliate networks, Phonexa delivers advanced solutions for fraud prevention, data compliance, and workflow automation. From optimizing lead flow and improving call performance to ensuring transparency and regulatory compliance, Phonexa empowers marketing teams to scale smarter and faster. Phonexa gives marketers unmatched clarity, control, and efficiency across every customer acquisition channel. Learn more on www.Phonexa.com.

Average Rating: 4.9/5.0

Total Reviews: 169

How Do G2 Users Rate Phonexa?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Personalization: 9.8/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.8/10 (Category avg: 8.8/10)
  • Information Locater: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Phonexa?

  • Seller: Phonexa
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Glendale, CA
  • Twitter: @PhonexaCalls
    386 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    168 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, CEO
  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 86% Small, 10% Medium

What Do G2 Reviewers Say About Phonexa?

AI-generated summary from verified user reviews

Pros
  • Users commend Phonexa for its exceptional customer support, highlighting knowledgeable staff and a user-friendly interface.
  • Users find Phonexa easy to use after training, appreciating its flexible features and excellent support during onboarding.
  • Users find Phonexa's exceptional support team invaluable for successful campaign setups and addressing technical issues.
  • Users commend Phonexa for its excellent functionality and support, enhancing their lead delivery and tracking experience.
  • Users appreciate the extensive features of Phonexa, praising its ability to customize campaigns effectively.
Cons
  • Users note a steep learning curve with Phonexa, requiring extra guidance to fully leverage its features.
  • Users find the steep learning curve challenging, requiring time to master Phonexa's intricate functionalities.
  • Users find the complex setup of Phonexa challenging, requiring additional guidance to navigate effectively.
  • Users note a difficult learning curve with Phonexa, requiring time and effort to fully master its features.
  • Users find Phonexa not intuitive, requiring additional support to navigate its complex features and setup processes.

What Are Recent G2 Reviews of Phonexa?

What Are G2 Users Discussing About Phonexa?

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities. Advanced automation features like workflows and sales sequences boost sales productivity and ensure better prospecting. Freddy AI in Freshsales helps sellers draft contextual sales emails, receive actionable deal insights, and never miss out on revenue opportunities.

Average Rating: 4.5/5.0

Total Reviews: 1,200

How Do G2 Users Rate Freshsales?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Personalization: 9.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.0/10 (Category avg: 8.8/10)
  • Information Locater: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Freshsales?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • Twitter: @FreshworksInc
    19,020 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH

Who Uses This Product?

  • Who Uses This: CEO, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Freshsales?

AI-generated summary from verified user reviews

Pros
  • Users find Freshsales to be easy to use and intuitive, enhancing their daily call management and email processes.
  • Users love the user-friendly interface and abundant features of Freshsales, enjoying seamless integration and support.
  • Users value the ease of use of Freshsales, appreciating its intuitive design and quick onboarding for beginners.
  • Users highlight the exceptional customer support from Freshsales, always available and providing valuable assistance effectively.
  • Users find Freshsales intuitive and easy to use, with seamless integrations and helpful support enhancing their experience.
Cons
  • Users find the missing management features in Freshsales hinder effective lead handling and overall usability.
  • Users find Freshsales has limited features, which complicates usage and requires additional tools for full functionality.
  • Users note the limitations in templates and automation, making Freshsales less versatile compared to competitors.
  • Users struggle with the learning curve of Freshsales, citing frustrations with reports and navigation complexity.
  • Users face limitations in customization, impacting their ability to create desired reports and modules effectively.

What Are Recent G2 Reviews of Freshsales?

What Are G2 Users Discussing About Freshsales?

Voiso

Voiso is an AI-powered contact center platform designed to enhance the efficiency and effectiveness of sales and support teams. By leveraging advanced technology, Voiso enables organizations to deliver superior customer interactions at a faster pace. This platform caters to a diverse range of users, from high-growth startups to established global enterprises, all seeking to improve agent productivity, lower operational costs, and expand customer engagement across various channels and regions. The target audience for Voiso includes businesses of all sizes that require a robust solution for managing customer communications. Whether a company is focused on outbound sales campaigns or managing inbound customer support, Voiso provides the necessary tools to streamline operations. The platform is particularly beneficial for teams looking to enhance their performance through automation and data-driven insights, allowing them to focus on building relationships with customers rather than getting bogged down by administrative tasks. Voiso offers a comprehensive suite of features that set it apart in the contact center software category. The AI Predictive Dialer is a standout feature, enabling agents to make up to four times more calls per hour while significantly reducing call abandonment rates. This tool automates the outbound calling process by utilizing real-time data to connect agents with live prospects quickly, minimizing downtime and maximizing productivity. Additionally, the Flow Builder allows users to create customized call flows and interactive voice responses (IVRs) without any coding knowledge, further enhancing operational efficiency. Another key feature is the AI Speech Analytics, which provides instant insights into conversations. With the ability to transcribe calls with high accuracy and perform sentiment analysis, this tool empowers teams to understand customer interactions better and ensure compliance across multiple languages. Voiso’s omnichannel capabilities enable businesses to engage customers through various platforms, including voice, SMS, and social media, all managed from a single interface. This integration fosters improved customer engagement and response times, making it easier for teams to connect with their audience. Real-time dashboards and a mobile app further enhance the user experience by providing teams with immediate access to performance metrics and operational control from anywhere. With customizable dashboards, organizations can monitor key performance indicators and agent activity in real time, supporting informed decision-making. Voiso's commitment to flexibility is evident through its open APIs and enterprise-grade security, ensuring that businesses can scale their contact center operations globally without added complexity. This combination of features makes Voiso a comprehensive solution for modern contact center needs.

Average Rating: 4.8/5.0

Total Reviews: 92

How Do G2 Users Rate Voiso?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Personalization: 9.6/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.8/10 (Category avg: 8.8/10)
  • Information Locater: 9.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Voiso?

  • Seller: Voiso
  • HQ Location: Singapore, Singapore
  • LinkedIn® Page: www.linkedin.com
    90 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Data Analyst, Account Manager
  • Top Industries: Information Technology and Services, Information Services
  • Company Size: 96% Medium, 13% Small

What Do G2 Reviewers Say About Voiso?

AI-generated summary from verified user reviews

Pros
  • Users praise Voiso for its reliable call quality, significantly enhancing telemarketing campaigns and international outreach efforts.
  • Users find the ease of use of Voiso's Flow Builder essential for creating call flows without technical skills.
  • Users value the Local Caller ID feature, significantly enhancing callback rates for international telemarketing campaigns.
  • Users value the AI speech analytics in Voiso, enhancing insights and improving overall customer interactions and performance.
  • Users appreciate the AI predictive dialer and speech analytics, enhancing efficiency and providing valuable insights for agents.
Cons
  • Users find the customization and setup processes complex, especially for those with limited technical skills.
  • Users find the inadequate reporting features challenging, particularly with export limitations and complex customization options.
  • Users find the complexity of dashboard customization challenging, especially for less technical users and remote agents.
  • Users find the platform has a lack of intuitiveness in the mobile app, making it challenging for on-the-go agents.
  • Users find the learning curve steep for some features, especially for non-technical staff and new users.

What Are Recent G2 Reviews of Voiso?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 16, 2026