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Best Outbound Call Tracking Software - Page 2

Julie Jung
JJ
Researched and written by Julie Jung

Outbound call tracking software allows users to call leads directly through the solution and record call and prospect data. These solutions are used to quickly contact prospective customers to get a jump on a sales opportunity. Outbound call tracking products provide click-to-call features for fast dialing, generate local numbers for more likely responses, and automate voicemails and follow-up emails. In addition, products can record calls for training purposes and sort prospects based on the probability of a successful sale. Outbound call tracking solutions are most commonly used for inside sales representatives and telemarketers interested in converting new customers. CRM integrations are very common, particularly when being used to store prospect information and notes regarding past phone calls.

To qualify as an outbound call tracking solution, a product must:

Allow users to place calls directly from the platform
Track call interaction data
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Featured Outbound Call Tracking Software At A Glance

Outreach
Sponsored
Outreach
Leader:
HubSpot Sales Hub
HubSpot Sales Hub
Highest Performer:
TeleCMI
TeleCMI
Easiest to Use:
TeleCMI
TeleCMI
Top Trending:
Nooks
Nooks
Show LessShow More
Highest Performer:
TeleCMI
TeleCMI
Easiest to Use:
TeleCMI
TeleCMI
Top Trending:
Nooks
Nooks

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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172 Listings in Outbound Call Tracking Available
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Five9 Intelligent Cloud Contact Center Platform
(571)4.1 out of 5
Optimized for quick response
View top Consulting Services for Five9 Intelligent Cloud Contact Center Platform
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

    Users
    • Customer Service Representative
    Industries
    • Consumer Services
    • Financial Services
    Market Segment
    • 56% Mid-Market
    • 24% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Five9 Intelligent Cloud Contact Center Platform is a tool for handling inbound and outbound calls, integrating with Salesforce, and monitoring teams in real time.
    • Users like the platform's seamless functionality, easy navigation, real-time dashboards, and the ability to make and receive numerous inbound sales calls, which has proven to be an integral tool for sales desks.
    • Reviewers experienced issues with the platform freezing, difficulty in setting up reports, and challenges in integrating with third-party CRM systems, often requiring technical assistance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Five9 Intelligent Cloud Contact Center Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Customer Support
    82
    Helpful
    77
    Features
    69
    Easy Integrations
    48
    Cons
    Call Issues
    40
    Complexity
    31
    Technical Issues
    31
    Missing Features
    30
    Poor Customer Support
    29
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Personalization
    Average: 8.8
    8.5
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Five9
    Company Website
    Year Founded
    2001
    HQ Location
    San Ramon, CA
    Twitter
    @Five9
    14,889 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,962 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

Users
  • Customer Service Representative
Industries
  • Consumer Services
  • Financial Services
Market Segment
  • 56% Mid-Market
  • 24% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Five9 Intelligent Cloud Contact Center Platform is a tool for handling inbound and outbound calls, integrating with Salesforce, and monitoring teams in real time.
  • Users like the platform's seamless functionality, easy navigation, real-time dashboards, and the ability to make and receive numerous inbound sales calls, which has proven to be an integral tool for sales desks.
  • Reviewers experienced issues with the platform freezing, difficulty in setting up reports, and challenges in integrating with third-party CRM systems, often requiring technical assistance.
Five9 Intelligent Cloud Contact Center Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Customer Support
82
Helpful
77
Features
69
Easy Integrations
48
Cons
Call Issues
40
Complexity
31
Technical Issues
31
Missing Features
30
Poor Customer Support
29
View All Pros and Cons
Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.2
Personalization
Average: 8.8
8.5
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
Five9
Company Website
Year Founded
2001
HQ Location
San Ramon, CA
Twitter
@Five9
14,889 Twitter followers
LinkedIn® Page
www.linkedin.com
2,962 employees on LinkedIn®
Outreach
(3,520)4.3 out of 5
Optimized for quick response
View top Consulting Services for Outreach
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy a

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 22% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Outreach is a sales engagement platform that allows users to manage and automate communication with prospects, track engagement, and integrate with other tools like CRM systems and email providers.
    • Reviewers like Outreach's seamless integration with CRM systems and other tools, its user-friendly interface, and its ability to automate and manage communication with prospects, enhancing efficiency and productivity.
    • Users reported issues with Outreach's analytics accuracy, occasional glitches, limitations in automation capabilities, and difficulties in managing contacts and tasks, especially for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Outreach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    77
    Helpful
    44
    Features
    42
    Automation
    40
    Integrations
    38
    Cons
    Missing Features
    30
    Learning Curve
    21
    Integration Issues
    19
    Slow Loading
    19
    Limited Features
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Outreach features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Personalization
    Average: 8.8
    8.4
    Record Prospect Data
    Average: 8.8
    8.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Outreach
    Company Website
    Year Founded
    2014
    HQ Location
    Seattle, WA
    Twitter
    @outreach_io
    7,733 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,421 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy a

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 22% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Outreach is a sales engagement platform that allows users to manage and automate communication with prospects, track engagement, and integrate with other tools like CRM systems and email providers.
  • Reviewers like Outreach's seamless integration with CRM systems and other tools, its user-friendly interface, and its ability to automate and manage communication with prospects, enhancing efficiency and productivity.
  • Users reported issues with Outreach's analytics accuracy, occasional glitches, limitations in automation capabilities, and difficulties in managing contacts and tasks, especially for new users.
Outreach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
77
Helpful
44
Features
42
Automation
40
Integrations
38
Cons
Missing Features
30
Learning Curve
21
Integration Issues
19
Slow Loading
19
Limited Features
18
View All Pros and Cons
Outreach features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.6
Personalization
Average: 8.8
8.4
Record Prospect Data
Average: 8.8
8.0
Information Locater
Average: 8.7
Seller Details
Seller
Outreach
Company Website
Year Founded
2014
HQ Location
Seattle, WA
Twitter
@outreach_io
7,733 Twitter followers
LinkedIn® Page
www.linkedin.com
1,421 employees on LinkedIn®

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TeleCMI
(261)4.8 out of 5
1st Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:$10 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorit

    Users
    • Manager
    • Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TeleCMI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    60
    Ease of Use
    57
    Helpful
    47
    Reliability
    41
    Features
    28
    Cons
    Mobile App Issues
    13
    Missing Features
    8
    Inadequate Reporting
    4
    Number Issues
    4
    Complex Reporting
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeleCMI features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Personalization
    Average: 8.8
    9.1
    Record Prospect Data
    Average: 8.8
    8.2
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeleCMI
    Year Founded
    2016
    HQ Location
    chennai, Tamil Nadu
    Twitter
    @TeleCMI
    38 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorit

Users
  • Manager
  • Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 47% Small-Business
TeleCMI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
60
Ease of Use
57
Helpful
47
Reliability
41
Features
28
Cons
Mobile App Issues
13
Missing Features
8
Inadequate Reporting
4
Number Issues
4
Complex Reporting
3
View All Pros and Cons
TeleCMI features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.0
Personalization
Average: 8.8
9.1
Record Prospect Data
Average: 8.8
8.2
Information Locater
Average: 8.7
Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
38 Twitter followers
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®
Dialaxy
(141)4.8 out of 5
2nd Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialaxy is a cloud-based telephony solution that helps to connect with your customers anywhere around the globe. It is a platform that brings communications together by accessing through a mobile, tab

    Users
    • Sales Executive
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dialaxy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Customer Support
    40
    VoIP Services
    38
    Call Quality
    36
    Reliability
    34
    Cons
    Number Issues
    17
    Geographical Restrictions
    8
    Number Management
    8
    Limited Functionality
    7
    Limited Features
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialaxy features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Personalization
    Average: 8.8
    7.8
    Record Prospect Data
    Average: 8.8
    6.9
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dialaxy Limited
    Year Founded
    2023
    HQ Location
    Glenealy Central, HK
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialaxy is a cloud-based telephony solution that helps to connect with your customers anywhere around the globe. It is a platform that brings communications together by accessing through a mobile, tab

Users
  • Sales Executive
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Mid-Market
  • 38% Small-Business
Dialaxy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Customer Support
40
VoIP Services
38
Call Quality
36
Reliability
34
Cons
Number Issues
17
Geographical Restrictions
8
Number Management
8
Limited Functionality
7
Limited Features
6
View All Pros and Cons
Dialaxy features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.2
Personalization
Average: 8.8
7.8
Record Prospect Data
Average: 8.8
6.9
Information Locater
Average: 8.7
Seller Details
Seller
Dialaxy Limited
Year Founded
2023
HQ Location
Glenealy Central, HK
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
KrispCall
(334)4.5 out of 5
15th Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KrispCall is an AI-powered business phone system for sales and support teams. It unifies VoIP calling, SMS, voicemail, and team collaboration in one workspace that integrates with 100+ CRMs and helpde

    Users
    • CEO
    • Director
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 79% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • KrispCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    132
    Customer Support
    99
    Helpful
    77
    Reliability
    58
    Call Quality
    54
    Cons
    Expensive
    29
    High Cost
    28
    Number Issues
    25
    Mobile App Issues
    20
    Missing Features
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • KrispCall features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Personalization
    Average: 8.8
    8.5
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    KrispCall
    Year Founded
    2020
    HQ Location
    Singapore, SG
    Twitter
    @Krispcall
    287 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    127 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

KrispCall is an AI-powered business phone system for sales and support teams. It unifies VoIP calling, SMS, voicemail, and team collaboration in one workspace that integrates with 100+ CRMs and helpde

Users
  • CEO
  • Director
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 79% Small-Business
  • 20% Mid-Market
KrispCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
132
Customer Support
99
Helpful
77
Reliability
58
Call Quality
54
Cons
Expensive
29
High Cost
28
Number Issues
25
Mobile App Issues
20
Missing Features
18
View All Pros and Cons
KrispCall features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.4
Personalization
Average: 8.8
8.5
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
KrispCall
Year Founded
2020
HQ Location
Singapore, SG
Twitter
@Krispcall
287 Twitter followers
LinkedIn® Page
www.linkedin.com
127 employees on LinkedIn®
Bigin by Zoho CRM
(693)4.6 out of 5
View top Consulting Services for Bigin by Zoho CRM
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bigin by Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    218
    Simple
    102
    Intuitive
    99
    Features
    81
    Affordable
    79
    Cons
    Missing Features
    82
    Limited Features
    59
    Integration Issues
    53
    Limited Customization
    48
    Limited Integrations
    37
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bigin by Zoho CRM features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Personalization
    Average: 8.8
    8.1
    Record Prospect Data
    Average: 8.8
    7.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,319 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
Bigin by Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
218
Simple
102
Intuitive
99
Features
81
Affordable
79
Cons
Missing Features
82
Limited Features
59
Integration Issues
53
Limited Customization
48
Limited Integrations
37
View All Pros and Cons
Bigin by Zoho CRM features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.2
Personalization
Average: 8.8
8.1
Record Prospect Data
Average: 8.8
7.8
Information Locater
Average: 8.7
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,319 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
Freshsales
(1,218)4.5 out of 5
Save to My Lists
Entry Level Price:Starting at $9.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Freshsales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    104
    Features
    69
    Helpful
    55
    Customer Support
    54
    Intuitive
    42
    Cons
    Missing Features
    48
    Limited Features
    32
    Limitations
    27
    Learning Curve
    25
    Poor Customer Support
    22
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Freshsales features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Personalization
    Average: 8.8
    9.0
    Record Prospect Data
    Average: 8.8
    9.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Freshworks
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    19,074 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,542 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 27% Mid-Market
Freshsales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
104
Features
69
Helpful
55
Customer Support
54
Intuitive
42
Cons
Missing Features
48
Limited Features
32
Limitations
27
Learning Curve
25
Poor Customer Support
22
View All Pros and Cons
Freshsales features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.0
Personalization
Average: 8.8
9.0
Record Prospect Data
Average: 8.8
9.0
Information Locater
Average: 8.7
Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
19,074 Twitter followers
LinkedIn® Page
www.linkedin.com
9,542 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Kixie PowerCall & SMS
(860)4.8 out of 5
Optimized for quick response
9th Easiest To Use in Outbound Call Tracking software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize effi

    Users
    • CEO
    • Account Executive
    Industries
    • Financial Services
    • Marketing and Advertising
    Market Segment
    • 83% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kixie PowerCall & SMS is a dialing tool that integrates with CRM platforms, offering features like local presence dialing, automatic call logging, voicemail drops, and SMS functionality.
    • Reviewers frequently mention the efficiency and user-friendliness of Kixie, highlighting its seamless integration with CRM platforms, time-saving features like automatic call logging and voicemail drops, and the ability to dial multiple numbers at once.
    • Reviewers mentioned occasional technical issues such as glitches, connectivity problems, and difficulties with call transfers, as well as a lack of integration with certain CRM platforms and headsets.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kixie PowerCall & SMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Helpful
    110
    Customer Support
    98
    Time-saving
    72
    Automation
    61
    Cons
    Call Issues
    44
    Dialer Issues
    23
    Software Glitches
    21
    Technical Issues
    21
    Missing Features
    20
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kixie PowerCall & SMS features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Personalization
    Average: 8.8
    9.3
    Record Prospect Data
    Average: 8.8
    9.1
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kixie
    Company Website
    Year Founded
    2013
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize effi

Users
  • CEO
  • Account Executive
Industries
  • Financial Services
  • Marketing and Advertising
Market Segment
  • 83% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kixie PowerCall & SMS is a dialing tool that integrates with CRM platforms, offering features like local presence dialing, automatic call logging, voicemail drops, and SMS functionality.
  • Reviewers frequently mention the efficiency and user-friendliness of Kixie, highlighting its seamless integration with CRM platforms, time-saving features like automatic call logging and voicemail drops, and the ability to dial multiple numbers at once.
  • Reviewers mentioned occasional technical issues such as glitches, connectivity problems, and difficulties with call transfers, as well as a lack of integration with certain CRM platforms and headsets.
Kixie PowerCall & SMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Helpful
110
Customer Support
98
Time-saving
72
Automation
61
Cons
Call Issues
44
Dialer Issues
23
Software Glitches
21
Technical Issues
21
Missing Features
20
View All Pros and Cons
Kixie PowerCall & SMS features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.1
Personalization
Average: 8.8
9.3
Record Prospect Data
Average: 8.8
9.1
Information Locater
Average: 8.7
Seller Details
Seller
Kixie
Company Website
Year Founded
2013
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
Ozonetel
(617)4.6 out of 5
8th Easiest To Use in Outbound Call Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The

    Users
    • Associate
    • Assistant Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 62% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ozonetel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    125
    Features
    91
    Call Management
    79
    Call Quality
    64
    Intuitive
    57
    Cons
    Call Issues
    55
    Connection Issues
    49
    Call Connectivity Issues
    37
    Connectivity Issues
    35
    Slow Loading
    27
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ozonetel features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    8.8
    Record Prospect Data
    Average: 8.8
    8.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ozonetel
    Company Website
    Year Founded
    2007
    HQ Location
    San Jose, California
    Twitter
    @Ozonetel
    792 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    354 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The

Users
  • Associate
  • Assistant Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 62% Mid-Market
  • 28% Small-Business
Ozonetel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
125
Features
91
Call Management
79
Call Quality
64
Intuitive
57
Cons
Call Issues
55
Connection Issues
49
Call Connectivity Issues
37
Connectivity Issues
35
Slow Loading
27
View All Pros and Cons
Ozonetel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
8.8
Record Prospect Data
Average: 8.8
8.7
Information Locater
Average: 8.7
Seller Details
Seller
Ozonetel
Company Website
Year Founded
2007
HQ Location
San Jose, California
Twitter
@Ozonetel
792 Twitter followers
LinkedIn® Page
www.linkedin.com
354 employees on LinkedIn®
PhoneBurner
(270)4.8 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages > 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances spe

    Users
    • CEO
    • President
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PhoneBurner Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Time-saving
    29
    Customer Support
    21
    Helpful
    18
    Efficiency
    15
    Cons
    Expensive
    8
    Integration Issues
    8
    Missing Features
    8
    Dialer Limitations
    7
    Call Issues
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PhoneBurner features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Personalization
    Average: 8.8
    9.2
    Record Prospect Data
    Average: 8.8
    9.1
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PhoneBurner, Inc.
    Company Website
    Year Founded
    2008
    HQ Location
    Ladera Ranch, CA
    Twitter
    @PhoneBurner
    12,661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages > 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances spe

Users
  • CEO
  • President
Industries
  • Financial Services
  • Insurance
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
PhoneBurner Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Time-saving
29
Customer Support
21
Helpful
18
Efficiency
15
Cons
Expensive
8
Integration Issues
8
Missing Features
8
Dialer Limitations
7
Call Issues
6
View All Pros and Cons
PhoneBurner features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.4
Personalization
Average: 8.8
9.2
Record Prospect Data
Average: 8.8
9.1
Information Locater
Average: 8.7
Seller Details
Seller
PhoneBurner, Inc.
Company Website
Year Founded
2008
HQ Location
Ladera Ranch, CA
Twitter
@PhoneBurner
12,661 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
Dialpad Support
(545)4.4 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

    Users
    • Account Manager
    • Customer Service Rep
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 55% Mid-Market
    • 39% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad is a tool that provides support for handling calls, meeting with coworkers, and monitoring team communications.
    • Users frequently mention the ease of implementation, the ability to gather valuable data through insights/analytics, and the proactive, hands-on customer support that includes follow-ups.
    • Reviewers mentioned challenges such as the tool being resource-intensive on PCs, the inability to ring all members of a contact center simultaneously, and occasional delays in resolution due to escalation to the telephony team.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dialpad Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Helpful
    51
    Call Recording
    38
    Features
    36
    AI Summary
    30
    Cons
    Call Issues
    20
    Dialer Issues
    15
    Learning Curve
    15
    Missing Features
    14
    Call Limitations
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialpad Support features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Personalization
    Average: 8.8
    8.4
    Record Prospect Data
    Average: 8.8
    8.6
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    58 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,450 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

Users
  • Account Manager
  • Customer Service Rep
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 55% Mid-Market
  • 39% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad is a tool that provides support for handling calls, meeting with coworkers, and monitoring team communications.
  • Users frequently mention the ease of implementation, the ability to gather valuable data through insights/analytics, and the proactive, hands-on customer support that includes follow-ups.
  • Reviewers mentioned challenges such as the tool being resource-intensive on PCs, the inability to ring all members of a contact center simultaneously, and occasional delays in resolution due to escalation to the telephony team.
Dialpad Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Helpful
51
Call Recording
38
Features
36
AI Summary
30
Cons
Call Issues
20
Dialer Issues
15
Learning Curve
15
Missing Features
14
Call Limitations
12
View All Pros and Cons
Dialpad Support features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Personalization
Average: 8.8
8.4
Record Prospect Data
Average: 8.8
8.6
Information Locater
Average: 8.7
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
58 Twitter followers
LinkedIn® Page
www.linkedin.com
1,450 employees on LinkedIn®
Vonage Contact Center (formerly NewVoiceMedia)
(104)4.2 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, rep

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Vonage Contact Center (formerly NewVoiceMedia) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    20
    Features
    20
    Easy Integrations
    19
    Easy Setup
    18
    Cons
    Expensive
    6
    Complex Features
    5
    Complexity
    4
    Customization Difficulty
    4
    Difficult Setup
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vonage Contact Center (formerly NewVoiceMedia) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Personalization
    Average: 8.8
    8.7
    Record Prospect Data
    Average: 8.8
    8.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Vonage
    Company Website
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,174 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,761 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, rep

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 28% Small-Business
Vonage Contact Center (formerly NewVoiceMedia) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
20
Features
20
Easy Integrations
19
Easy Setup
18
Cons
Expensive
6
Complex Features
5
Complexity
4
Customization Difficulty
4
Difficult Setup
4
View All Pros and Cons
Vonage Contact Center (formerly NewVoiceMedia) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.3
Personalization
Average: 8.8
8.7
Record Prospect Data
Average: 8.8
8.4
Information Locater
Average: 8.7
Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,174 Twitter followers
LinkedIn® Page
www.linkedin.com
2,761 employees on LinkedIn®
Phonexa
(151)4.9 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$250.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Phonexa is the performance marketing platform that unifies call tracking and routing, lead tracking and distribution, compliance, and marketing analytics within one powerful ecosystem. Its two core

    Users
    • Director
    • CEO
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Phonexa is a service that provides API integrations and support for connecting lenders and driving traffic.
    • Users frequently mention the exceptional customer support, the ability to address complex requirements, and the range of lead delivery options as standout features of Phonexa.
    • Users experienced a steep learning curve during the initial setup, found the solution complex with too much to explore, and reported that the turnaround time for complex requests can sometimes be longer than expected.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Phonexa Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    49
    Ease of Use
    37
    Features
    31
    Helpful
    28
    Positive Experience
    27
    Cons
    Learning Curve
    18
    Steep Learning Curve
    15
    Complex Setup
    8
    Difficult Learning
    7
    Not Intuitive
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Phonexa features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Personalization
    Average: 8.8
    9.8
    Record Prospect Data
    Average: 8.8
    9.6
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Phonexa
    Company Website
    Year Founded
    2016
    HQ Location
    Glendale, CA
    Twitter
    @PhonexaCalls
    389 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    171 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Phonexa is the performance marketing platform that unifies call tracking and routing, lead tracking and distribution, compliance, and marketing analytics within one powerful ecosystem. Its two core

Users
  • Director
  • CEO
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Phonexa is a service that provides API integrations and support for connecting lenders and driving traffic.
  • Users frequently mention the exceptional customer support, the ability to address complex requirements, and the range of lead delivery options as standout features of Phonexa.
  • Users experienced a steep learning curve during the initial setup, found the solution complex with too much to explore, and reported that the turnaround time for complex requests can sometimes be longer than expected.
Phonexa Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
49
Ease of Use
37
Features
31
Helpful
28
Positive Experience
27
Cons
Learning Curve
18
Steep Learning Curve
15
Complex Setup
8
Difficult Learning
7
Not Intuitive
5
View All Pros and Cons
Phonexa features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.8
Personalization
Average: 8.8
9.8
Record Prospect Data
Average: 8.8
9.6
Information Locater
Average: 8.7
Seller Details
Seller
Phonexa
Company Website
Year Founded
2016
HQ Location
Glendale, CA
Twitter
@PhonexaCalls
389 Twitter followers
LinkedIn® Page
www.linkedin.com
171 employees on LinkedIn®
CallTrackingMetrics
(751)4.5 out of 5
Optimized for quick response
View top Consulting Services for CallTrackingMetrics
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallTrackingMetrics is a global conversation analytics provider that gives marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 65% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CallTrackingMetrics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    27
    Helpful
    24
    Ease of Use
    20
    Call Tracking
    16
    Integrations
    15
    Cons
    Learning Curve
    11
    Missing Functionality
    9
    Difficult Navigation
    8
    Steep Learning Curve
    8
    Missing Features
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CallTrackingMetrics features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Personalization
    Average: 8.8
    9.4
    Record Prospect Data
    Average: 8.8
    9.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CallTrackingMetrics
    Company Website
    Year Founded
    2009
    HQ Location
    231 Najoles Rd Suite 500, Millersville, MD 21108
    Twitter
    @CallTrac
    3,802 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallTrackingMetrics is a global conversation analytics provider that gives marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 65% Small-Business
  • 30% Mid-Market
CallTrackingMetrics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
27
Helpful
24
Ease of Use
20
Call Tracking
16
Integrations
15
Cons
Learning Curve
11
Missing Functionality
9
Difficult Navigation
8
Steep Learning Curve
8
Missing Features
6
View All Pros and Cons
CallTrackingMetrics features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.5
Personalization
Average: 8.8
9.4
Record Prospect Data
Average: 8.8
9.4
Information Locater
Average: 8.7
Seller Details
Seller
CallTrackingMetrics
Company Website
Year Founded
2009
HQ Location
231 Najoles Rd Suite 500, Millersville, MD 21108
Twitter
@CallTrac
3,802 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
Revenue.io
(555)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

    Users
    • Customer Service Representative
    • Account Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 60% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Revenue.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    25
    Helpful
    22
    Easy Setup
    17
    Integrations
    17
    Reliability
    16
    Cons
    Learning Curve
    6
    Call Issues
    5
    Inaccurate Reporting
    5
    Steep Learning Curve
    5
    Difficult Reporting
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Revenue.io features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Personalization
    Average: 8.8
    9.3
    Record Prospect Data
    Average: 8.8
    9.2
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Revenue.io
    Year Founded
    2012
    HQ Location
    Los Angeles, CA
    Twitter
    @revenue_io
    4,316 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

Users
  • Customer Service Representative
  • Account Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 60% Mid-Market
  • 22% Small-Business
Revenue.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
25
Helpful
22
Easy Setup
17
Integrations
17
Reliability
16
Cons
Learning Curve
6
Call Issues
5
Inaccurate Reporting
5
Steep Learning Curve
5
Difficult Reporting
4
View All Pros and Cons
Revenue.io features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.2
Personalization
Average: 8.8
9.3
Record Prospect Data
Average: 8.8
9.2
Information Locater
Average: 8.7
Seller Details
Seller
Revenue.io
Year Founded
2012
HQ Location
Los Angeles, CA
Twitter
@revenue_io
4,316 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
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