--- title: Kixie PowerCall & SMS Reviews meta\_title: 'Kixie PowerCall & SMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 866 reviews by the users' company size, role or industry to find out how Kixie PowerCall & SMS works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 866 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

### Kixie PowerCall & SMS Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration. [(56 mentions)](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1611126&qs=pros-and-cons#reviews)

Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity. [(55 mentions)](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609397&qs=pros-and-cons#reviews)

Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team. [(53 mentions)](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1611015&qs=pros-and-cons#reviews)

Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration. [(38 mentions)](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1611045&qs=pros-and-cons#reviews)

Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly. [(34 mentions)](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609446&qs=pros-and-cons#reviews)

Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions. [(21 mentions)](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609844&qs=pros-and-cons#reviews)

Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability. [(11 mentions)](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1611557&qs=pros-and-cons#reviews)

Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history. [(10 mentions)](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609860&qs=pros-and-cons#reviews)

Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience. [(10 mentions)](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1610030&qs=pros-and-cons#reviews)

Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage. [(9 mentions)](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609560&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Kixie PowerCall & SMS

##### 1. Ease of Use

Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration.
[
See 56 mentions
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1611126&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Symone R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Symone R.")
SR

Symone R.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless CRM Integration, Inconsistent Call Quality"

What do you like about Kixie PowerCall & SMS?

I like how quickly I can connect with prospects and get contact information to reach out. The seamless integration with our CRM means call notes and v

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Innovative Local Dialer with Reliable, Non-Spam Numbers"

What do you like about Kixie PowerCall & SMS?

I loved the ability to use the local dialer as it was very helpful to get ahold of people that needed. Its different than any other dialer ive come ac

##### 2. Helpful

Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity.
[
See 55 mentions
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609397&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Innovative Local Dialer with Reliable, Non-Spam Numbers"

What do you like about Kixie PowerCall & SMS?

I loved the ability to use the local dialer as it was very helpful to get ahold of people that needed. Its different than any other dialer ive come ac

 ![Ivan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan V.")
IV

Ivan V.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome support and easy to use!"

What do you like about Kixie PowerCall & SMS?

I really appreciate how simple it was to set up and use Kixie. When I encountered a problem with my microphone, I received a solution promptly.

##### 3. Customer Support

Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team.
[
See 53 mentions
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1611015&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ivan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan V.")
IV

Ivan V.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome support and easy to use!"

What do you like about Kixie PowerCall & SMS?

I really appreciate how simple it was to set up and use Kixie. When I encountered a problem with my microphone, I received a solution promptly.

DF

Daniela F.

Small-Business (50 or fewer emp.)

5.0/5

"Great Experience All Around"

What do you like about Kixie PowerCall & SMS?

My experience with Kixie was overwhelmingly positive. From start to finish, the process was seamless, straightforward, and completely stress-free. The

##### 4. Time-saving

Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration.
[
See 38 mentions
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1611045&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Symone R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Symone R.")
SR

Symone R.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless CRM Integration, Inconsistent Call Quality"

What do you like about Kixie PowerCall & SMS?

I like how quickly I can connect with prospects and get contact information to reach out. The seamless integration with our CRM means call notes and v

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Improvement"

What do you like about Kixie PowerCall & SMS?

What I like best about Kixie PowerCall & SMS is how easy it makes communication. The click-to-call and SMS features save a lot of time, and the au

##### 5. Automation

Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly.
[
See 34 mentions
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609446&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Improvement"

What do you like about Kixie PowerCall & SMS?

What I like best about Kixie PowerCall & SMS is how easy it makes communication. The click-to-call and SMS features save a lot of time, and the au

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Kixie Support Experience"

What do you like about Kixie PowerCall & SMS?

Customer support speed/ quick turnaround. The ability to send SMS messages to prospective customers in an automated fashion. The ability to integrate

### 5 Cons or Disadvantages of Kixie PowerCall & SMS

##### 1. Call Issues

Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions.
[
See 21 mentions
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609844&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Symone R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Symone R.")
SR

Symone R.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless CRM Integration, Inconsistent Call Quality"

What do you dislike about Kixie PowerCall & SMS?

Occasionally, the call quality can be inconsistent, which can impact longer conversations.

 ![Melissa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa C.")
MC

Melissa C.

Small-Business (50 or fewer emp.)

1.5/5

"Don't like it"

What do you dislike about Kixie PowerCall & SMS?

I do not like that when transfering calls it doesn't work, sometimes it won't let me answer, sometimes it won't let you write texts, etc. It ahs a lot

##### 2. Number Issues

Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability.
[
See 11 mentions
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1611557&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Melissa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa C.")
MC

Melissa C.

Small-Business (50 or fewer emp.)

1.5/5

"Don't like it"

What do you dislike about Kixie PowerCall & SMS?

I do not like that when transfering calls it doesn't work, sometimes it won't let me answer, sometimes it won't let you write texts, etc. It ahs a lot

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Improvement"

What do you dislike about Kixie PowerCall & SMS?

What I dislike is that sometimes the system can have small syncing delays with the CRM, and the interface could be a bit more intuitive. Nothing major

##### 3. Contact Management

Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history.
[
See 10 mentions
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609860&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Improvement"

What do you dislike about Kixie PowerCall & SMS?

What I dislike is that sometimes the system can have small syncing delays with the CRM, and the interface could be a bit more intuitive. Nothing major

 ![Eduardo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eduardo C.")
EC

Eduardo C.

Small-Business (50 or fewer emp.)

5.0/5

"I love Kixie."

What do you dislike about Kixie PowerCall & SMS?

The only thing I don't like about Kixie is that it doesn't show you the last calls made to that same number and the disposition we gave.

##### 4. Missing Features

Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience.
[
See 10 mentions
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1610030&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Johno O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johno O.")
JO

Johno O.

Mid-Market (51-1000 emp.)

5.0/5

"With Kixie my cold calls get answered consistently. Highly recommend"

What do you dislike about Kixie PowerCall & SMS?

No ringless voicemail drop, however this is not a huge deal. It is a powerful tool, so it has many options. You'll need to go through their onboard

CW

Chris W.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, reliable power dialer that saves time and money"

What do you dislike about Kixie PowerCall & SMS?

The platform works well overall, but there are a few small drawbacks. The reporting dashboard could be a little more customizable, especially when try

##### 5. Connection Issues

Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage.
[
See 9 mentions
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609560&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Innovative Local Dialer with Reliable, Non-Spam Numbers"

What do you dislike about Kixie PowerCall & SMS?

only thing i dislike is their api and ability to connect to salesforce stinks and makes it unuseable for my company after switching from hubspot

 ![Melissa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa C.")
MC

Melissa C.

Small-Business (50 or fewer emp.)

1.5/5

"Don't like it"

What do you dislike about Kixie PowerCall & SMS?

I do not like that when transfering calls it doesn't work, sometimes it won't let me answer, sometimes it won't let you write texts, etc. It ahs a lot

 ![Brian F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian F.")
BF

Brian F.

Owner

Small-Business (50 or fewer emp.)

7/29/2026

"Bad service and no customer service support"

0/5

What do you like best about Kixie PowerCall & SMS?

Lack of customer service and no human help Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I’ve had five Kixie accounts for years, and the service was initially great. Unfortunately, my recent experience has been a complete disaster.

First, SMS texting suddenly stopped working. Kixie claimed they had emailed us about the 10DLC requirements, but no one on our team received those emails—not in our inboxes or spam folders.

A few days later, our numbers also stopped receiving two-factor authentication codes from multiple services. This locked me out of several vital business accounts and ultimately cost me thousands of dollars.

Despite the seriousness of the problem, I could not reach a real person or get any meaningful assistance. All I received was a ticket number and generic messages saying they were “working on it.”

We spend approximately $5,000 for five seats. At that price, this level of customer service is completely unacceptable. When Kixie works, it works well—but when something goes wrong, you may be left without support while your business suffers the consequences. Review collected by and hosted on G2.com.

What problems is Kixie PowerCall & SMS solving and how is that benefiting you?

Creating new unexpected problems that I never worried about before Review collected by and hosted on G2.com.

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Response from Radek Lord of Kixie PowerCall & SMS

[Editedit](https://www.g2.com/survey_responses/kixie-powercall-sms-review-13184251/official_response/edit)

Brian, thank you so much for taking the time to share this, and please accept our apologies for the disruption.

We completely understand how frustrating this has been for you and your team, and this is not the experience we want you to have.

What you ran into is part of a platform upgrade we are making to improve call quality and connection reliability, and we are working closely with our carrier partners to resolve the remaining issues as quickly as we can. How this was handled on our side was a process breakdown, and we own that.

Our Head of Customer Success is reaching out to you directly and will be happy to walk through the full timeline with you and make sure everything is working. You can also reach us anytime at leadership@kixie.com.

Thank you for the years you have been with Kixie, and thank you for your patience.

Current UserValidated ReviewerSource: G2 invite

 ![Viktor A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Viktor A.")
VA

Viktor A.

Founder

Small-Business (50 or fewer emp.)

5/26/2026

"Frustrating Experience Due to Poor Support"

0/5

What do you like best about Kixie PowerCall & SMS?

I like that the interface was simple, and it helped me call clients. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

There's no support line, you have to email and hope someone emails you back. Most of the time, it's an automated response that takes you to a page where you have to try and figure out how to fix any issues on your own. They have no support line; it's all automated, and you are stuck without help. They also keep you hostage. I tried to email multiple times to cancel, they charged me anyways. I emailed the day they charged me and they said its too late and you have to wait 3 months. It felt like I was being held hostage. Review collected by and hosted on G2.com.

What problems is Kixie PowerCall & SMS solving and how is that benefiting you?

Kixie PowerCall & SMS helped me call clients. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Adil Mohammad Salim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adil Mohammad Salim S.")
AS

Adil Mohammad Salim S.

Sales Development Representative

Marketing and Advertising

Mid-Market (51-1000 emp.)

3/18/2026

"Streamlined Outreach with Seamless CRM Integration"

4/5

What do you like best about Kixie PowerCall & SMS?

What I like most about Kixie PowerCall & SMS is how it streamlines our outreach. Calls and texts are all in one platform, the dialing automation saves a ton of time, and the integration with our CRM keeps everything organized and easy to track. Overall, it boosts productivity and makes communication with clients feel seamless. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

What I dislike about Kixie PowerCall & SMS is that the call quality can sometimes be inconsistent, especially when I’m on a weaker internet connection. I also find the interface for managing SMS templates could be a bit more intuitive and easier to navigate. Aside from those issues, it’s a solid tool overall. Review collected by and hosted on G2.com.

What problems is Kixie PowerCall & SMS solving and how is that benefiting you?

Kixie PowerCall & SMS helps me reach clients quickly and efficiently by combining automated calling, SMS, and CRM integration. It saves me time, makes my outreach more consistent, and keeps me organized by letting me track all client interactions in one place. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Johno O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johno O.")
JO

Johno O.

Head of Business Development

Mid-Market (51-1000 emp.)

9/26/2025

"With Kixie my cold calls get answered consistently. Highly recommend"

5/5

What do you like best about Kixie PowerCall & SMS?

Kixie have a suite of features that make cold calling more effective.

- Parallel Dialler

- Local presence (my cold calls look like they're coming from a local number, to prospects)

- AI to help avoid listening to voicemails

And good integration with CRM etc.

With a great team and great customer service, highly recommend it.

I use it daily, and we are scaling out our cold calling team currently, utilizing Kixie as our SaaS.

Fairly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

No ringless voicemail drop, however this is not a huge deal.

It is a powerful tool, so it has many options. You'll need to go through their onboarding process to get this all done - was a helpful process. Review collected by and hosted on G2.com.

What problems is Kixie PowerCall & SMS solving and how is that benefiting you?

We were seeking a parallel dialler that would increase our pick-up rates, by avoiding spam flags as much as possible. Kixie additionally had local presence, which further helps pick-up rates. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

CW

Chris W.

Inside Sales Rep

Small-Business (50 or fewer emp.)

9/16/2025

"Fast, reliable power dialer that saves time and money"

5/5

What do you like best about Kixie PowerCall & SMS?

Kixie has been a game-changer for outbound sales. The simultaneous dialing power dialer features make it incredibly easy to run through call lists quickly without wasting time dialing manually. Connection boost + AI/Human detection helps increase connections and conversations A LOT. SMS integration helps me follow up instantly without switching tools. Setup was straightforward, the interface is clean, and it integrates smoothly with our CRM so all call data is logged automatically. It’s fast, efficient, and has noticeably boosted our call volume and talk time. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

The platform works well overall, but there are a few small drawbacks. The reporting dashboard could be a little more customizable, especially when trying to drill into specific metrics. Direct importing leads from other tools + more developed CRM integrations would also be great feature adds. Review collected by and hosted on G2.com.

What problems is Kixie PowerCall & SMS solving and how is that benefiting you?

Kixie helps us eliminate the wasted time and inefficiency of manual dialing and disconnected communication tools. With PowerCall, my team can get through far more calls in less time, while SMS lets us follow up instantly without switching apps. The integration with our CRM means calls and texts are logged automatically, so nothing slips through the cracks. The net result is more conversations, higher connect rates, and less admin work — freeing us up to focus on selling instead of data entry. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Andy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy P.")
AP

Andy P.

IT

Small-Business (50 or fewer emp.)

9/12/2025

"Seamless Calling & CRM Integration That Boosts Productivity"

5/5

What do you like best about Kixie PowerCall & SMS?

What I like best about Kixie PowerCall & SMS is how seamless and reliable it makes daily communication. The click-to-call and power dialing features save our team a huge amount of time, while SMS integration allows us to follow up with leads instantly from the same platform. I also appreciate the way every call and message is automatically logged into our CRM without extra effort, which keeps everything organized and eliminates manual data entry. The Chrome extension is lightweight, fast, and easy for the team to adopt, and the onboarding/support staff were excellent at getting us set up quickly.

Integrating Kixie with GoHighLevel was surprisingly simple — it connected smoothly, and our team was up and running in no time.” Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

If I had to pick something, it would be that the reporting and analytics could offer a bit more flexibility. The existing dashboards cover most needs, but having a few more customization options would make it even better. Overall, the system is easy to use and the support team is quick to help whenever we have questions. Review collected by and hosted on G2.com.

What problems is Kixie PowerCall & SMS solving and how is that benefiting you?

Kixie PowerCall & SMS is helping us solve the challenge of reaching leads quickly and keeping all communication tied directly to our CRM. Before, our team had to switch between different tools and manually log calls, which slowed everything down and led to gaps in reporting. With Kixie, every call and text is automatically tracked, click-to-call and power dialing make outreach much faster, and SMS follow-ups happen instantly from the same platform.

The biggest benefit is efficiency and visibility — coordinators spend less time on admin tasks and more time talking to prospects, while managers have a clear view of performance without extra work. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Eric P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric P.")
EP

Eric P.

GM

Small-Business (50 or fewer emp.)

8/20/2025

"Best POWER dialer I have researched!!"

4/5

What do you like best about Kixie PowerCall & SMS?

Kixie PowerCall & SMS has been a game changer for our team. The power dialer makes it incredibly easy to connect with more prospects in less time, and the connection quality is excellent. I love that I can call, text, and manage conversations all in one place without switching tools. The local presence dialing has helped improve pickup rates, and the seamless integration with our CRM makes tracking activity effortless. Overall, it saves time, increases productivity, and helps us close more deals. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Wish during power dialing sessions you could still have caller ID come up as your business name. That’s about it! Review collected by and hosted on G2.com.

What problems is Kixie PowerCall & SMS solving and how is that benefiting you?

Kixie PowerCall & SMS is helping us solve the problem of low contact rates and inefficient outbound calling. Before, our team wasted time manually dialing and tracking calls, and it was difficult to get prospects to pick up. With Kixie, the power dialer, local presence, and integrated SMS have increased our answer rates and allowed us to reach more people in less time. It also keeps everything logged in our CRM automatically, which saves hours of admin work and makes our reps more productive. Overall, it helps us convert more leads and close more deals Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Symone R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Symone R.")
SR

Symone R.

Marketing Development Representative

Small-Business (50 or fewer emp.)

1/9/2026

"Seamless CRM Integration, Inconsistent Call Quality"

5/5

What do you like best about Kixie PowerCall & SMS?

I like how quickly I can connect with prospects and get contact information to reach out. The seamless integration with our CRM means call notes and voicemails sync cleanly, saving time on manual updates. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Occasionally, the call quality can be inconsistent, which can impact longer conversations. Review collected by and hosted on G2.com.

What problems is Kixie PowerCall & SMS solving and how is that benefiting you?

I use Kixie PowerCall & SMS to connect quickly with prospects and get contact information. Its seamless integration with our CRM saves time by syncing call notes and voicemails cleanly. Review collected by and hosted on G2.com.

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1/13/2026
Current UserValidated ReviewerSource: Organic

DF

Daniela F.

Service Coordinator

Small-Business (50 or fewer emp.)

9/29/2025

"Great Experience All Around"

5/5

What do you like best about Kixie PowerCall & SMS?

My experience with Kixie was overwhelmingly positive. From start to finish, the process was seamless, straightforward, and completely stress-free. The staff impressed me with their friendliness, expertise, and their readiness to address any questions I had.

What stood out to me most was their honesty and transparency—everything was clearly explained from the beginning, and I never felt pressured at any point. The product and service matched exactly what was promised, and the exceptional customer care truly made a difference.

I wholeheartedly recommend Kixie to anyone seeking a dependable and trustworthy team. I look forward to returning whenever I need their services again! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

It isn't integrated with our CRM, so we're forced to work with two separate systems. Review collected by and hosted on G2.com.

What problems is Kixie PowerCall & SMS solving and how is that benefiting you?

Kixie PowerCall & SMS has truly transformed the way we manage outreach. Previously, we faced challenges with missed calls, inconsistent follow-ups, and the tedious task of repeatedly entering data into our CRM. Now, with everything seamlessly integrated, calls and texts are automatically logged, allowing us to view the complete communication history in one place.

The local presence dialing and spam prevention features have noticeably increased our connection rates, while SMS and voicemail automation have saved us significant time. Our team now spends less effort on repetitive administrative work and can focus more on engaging with prospects.

Overall, Kixie has made our workflow more professional, efficient, and effective. If you want to boost your call connection rates and streamline communication, I highly recommend giving it a try. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Larry E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larry E.")
LE

Larry E.

Project Manager

Mid-Market (51-1000 emp.)

4/28/2026

"Boosted Sales and Customer Reach With an Easy Setup"

3/5

What do you like best about Kixie PowerCall & SMS?

It has increased the efficiency of reaching potential customers dramatically. Tracks information reliable and has boosted sales Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Nothing it has a really good setup that is easy to use Review collected by and hosted on G2.com.

What problems is Kixie PowerCall & SMS solving and how is that benefiting you?

It has helped to identify missed opportunities for better sales. Review collected by and hosted on G2.com.

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5/4/2026
Validated ReviewerIncentivizedSource: G2 invite

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