Last updated on Apr 30, 2026
Freshsales offers 3 pricing editions, starting from $9 to $59. Freshsales pricing tiers are designed to support different usage levels and team sizes. Freshsales also offers a free trial. Compare the Freshsales pricing table below to figure out the best fit for your needs. Some plans may require you to contact Freshworks for custom pricing.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Freshsales does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.
According to G2 data, Freshsales pricing in 2026 starts at $9.00 and can reach $59.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Freshworks's official pricing page for the most current details.
According to G2 reviewers, Freshsales's pricing is best suited for small to mid-sized businesses seeking an affordable, feature-rich CRM without the complexity of Salesforce or HubSpot. G2 reviews from small business users across industries like IT services, real estate, insurance, and financial services consistently praise the Growth and Pro tiers for delivering strong pipeline management, email automation, and built-in calling at accessible price points. Mid-market companies benefit most from the Pro tier's AI features and multi-pipeline support. The Enterprise tier suits larger organizations needing governance tools, custom modules, and dedicated support. Freshsales's pricing structure is particularly well-regarded by startups and lean sales teams prioritizing ease of use and cost efficiency.
Freshsales does not offer a permanent free tier but provides a free trial for evaluation. Freshsales's paid plans start at $9/month for the Growth tier, which includes web forms, basic workflows, SMS and WhatsApp, and a product catalog. Freshsales's Pro tier at $39/month adds AI-powered lead scoring, sales sequences, multiple pipelines, and advanced workflows. The Enterprise tier at $59/month unlocks custom modules, field-level permissions, sandbox environments, audit logs, and a dedicated account manager. G2 reviewers frequently note that key productivity features like AI insights and advanced automation are only accessible on higher tiers, which can push growing teams toward more expensive plans.
Freshsales is widely regarded as strong value for money, particularly among small and mid-sized businesses. G2 reviewers consistently highlight that Freshsales delivers enterprise-level CRM capabilities at a fraction of the cost of competitors like Salesforce and HubSpot. Phrases like 'best price for the features offered' and 'affordable without sacrificing functionality' appear frequently across G2 reviews. Reviewers from industries including IT, real estate, and financial services praise the bundled phone, email, automation, and AI tools as exceptional for the price. Some G2 users note that advanced features locked behind higher tiers and per-user costs can feel steep for very small teams or startups with tight budgets.
The following is a quick overview of editions offered by other CRM Software
| Product | Price | Features |
|---|---|---|
 Starter Edition |
$25.001 User Per Month |
Out-of-the-box CRM for up to 10 users
|
 Free HubSpot CRM |
$0.00 |
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
|
 Free Edition |
Free |
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
|
Various alternatives pricing & plans
A great lead catring plateform, where you can manage lead distribution in a effective way. Review collected by and hosted on G2.com.
More complex to implement utm source, where we categorize lead source. Review collected by and hosted on G2.com.
Cheaper than Hubspot and Salesforce. Replaces Excel. Review collected by and hosted on G2.com.
We reported a Freshsales defect in 2025, and it remains unresolved. Despite months of correspondence, Freshworks has not provided a firm resolution date, a meaningful technical explanation, or a credible plan to fix the problem.
The response pattern has been consistently disappointing: apologize, claim the matter has been escalated, introduce another person or department, and then provide no substantive follow-up. More names are added, but nobody appears to take ownership and no solution is delivered.
The wider product experience is also concerning. Useful marketplace integrations appear limited, and there has been little visible development in the areas that matter to us. While competing CRMs are introducing practical AI integrations and expanding their ecosystems, Freshsales does not appear to be keeping pace. Our experience also raises doubts about whether existing functionality is being adequately maintained.
We continue paying for software with a known defect while receiving holding responses instead of measurable progress. Even basic questions, including what is blocking the fix, who is accountable, and when it will be resolved, remain unanswered. Review collected by and hosted on G2.com.
