[ Dialpad... Reviews ](https://www.g2.com/products/dialpad-connect/reviews) [ Dialpad... Reviews ](https://www.g2.com/products/dialpad-connect/reviews) # Dialpad Connect Pricing Overview [Editedit](https://my.g2.com/dialpad-connect/pricings) Free Trial ## Dialpad Connect Pricing Key Insights Last updated on Apr 09, 2026 * * * Dialpad Connect offers **3 pricing editions** , starting at **$15**. Dialpad Connect pricing tiers are designed to support different usage levels and team sizes. Dialpad Connect also offers a **free trial**. Compare the Dialpad Connect pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Dialpad** for **custom pricing**. * * * Pro — $25 / Per user, per month invoiced annually Standard — $15 / Per user, per month billed annually or $20 billed monthly. Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Pro $25 Per user, per month invoiced annually + UberConference Free - Pro includes Everything in Standard, and: - Call Queues - Salesforce Integration - Up to 25 Departments - Up to 10 Offices - International Offices - Voicemail Transcription - Phone and Chat Support - Polycom Phone Support - Department Auto Recording - Analytics Show More Standard $15 Per user, per month billed annually or $20 billed monthly. + UberConference Free - Free Company Main Line and Virtual Receptionist - Multi-Device Ringing and Call Switching - Integrations with G Suite, Office 365, and LinkedIn - Email and Online Support - Call Transfer, Three-Way Calling, Call Forwarding, Video, and Messaging - Unlimited calling and texting in the US and Canada - Contact and Company Directory - Do Not Disturb - Up to 3 Departments - Unlimited Call Recording - Phone Porting and Toll-Free Numbers - Custom Greetings and Music - Auto-Attendant with Call Operators and Business/After Hrs Voicemail - VoIP and PSTN Enabled - Chrome App plus Native Windows and Mac Clients - Mobile Apps for Android and iOS Show More Enterprise Custom Per user, per month invoiced annually + UberConference Business - Enterprise includes Everything in Pro, and: - SLA - 24/7 Support with dedicated contact phone number - Admin API - Dedicated Account Management - Deployment and Onboarding Services - SIP Phone Support - Unlimited Departments - Extension Dialing - Unlimited Offices Show More Pricing information for Dialpad Connect is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Dialpad Connect must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Dialpad Connect Pricing FAQs Generated using AI ### Is Dialpad Connect free, or does it offer a free trial? Dialpad Connect does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### Who is Dialpad Connect pricing best suited for? Based on G2 reviews of Dialpad Connect, the Standard plan at $15 suits small businesses and startups needing reliable VoIP with basic call routing and remote work flexibility. G2 reviewers from staffing, IT services, and law practices highlight it as an affordable desk-phone replacement. The Pro plan at $25 appeals to growing mid-market teams in sales, marketing, and recruiting that require Salesforce integration and call analytics. G2 users in construction and consumer services also gravitate toward Pro for multi-department management. The Enterprise tier, with custom pricing, is best suited for larger organizations needing SLAs, dedicated support, and API access, as noted by enterprise-segment G2 reviewers. ### What are the key differences between the free and paid versions of Dialpad Connect? Dialpad Connect does not offer a permanent free tier but provides a free trial for evaluation. According to G2's pricing data for Dialpad Connect, the Standard plan at $15 per user per month includes unlimited US and Canada calling, call recording, and G Suite and Office 365 integrations, but limits users to 3 departments. Dialpad Connect's Pro plan at $25 unlocks Salesforce integration, call queues, up to 25 departments, voicemail transcription, and phone support. The Enterprise tier adds SLAs, dedicated account management, unlimited departments, and 24/7 support. G2 reviewers frequently note that CRM integrations and advanced analytics are only accessible on costlier higher tiers. ### Is Dialpad Connect considered good value for its pricing? G2 reviewers of Dialpad Connect are divided on value. Many small business and mid-market users praise the AI transcription, call recording, and unified communications at $15 to $25 per month as competitive, especially compared to RingCentral or Vonage. However, cost concerns appear frequently across G2 reviews, with multiple reviewers noting that essential features like CRM integrations and 24/7 support are locked behind higher tiers, making final bills feel higher than advertised. Some G2 users mention unexpected SMS fees and carrier surcharges inflating costs. High-rating reviewers tend to view Dialpad Connect as a premium investment justified by AI capabilities, while smaller teams on tight budgets find the pricing structure less transparent. ## Top-Rated Alternatives [ ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall") JustCall 4.3/5 (2,355) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall") Aircall 4.4/5 (1,561) ](https://www.g2.com/products/aircall/reviews) [ ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo") Quo 4.7/5 (3,353) ](https://www.g2.com/products/quo-quo/reviews) [ View All Alternatives ](https://www.g2.com/products/dialpad-connect/competitors/alternatives) ## Dialpad Connect Pricing Reviews (2) ![Tiwari S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiwari S.") TS Tiwari S. Systems Integration Assistant Mid-Market (51-1000 emp.) 1/30/2026 More Options - - [Respond as Dialpad Connect](https://www.g2.com/survey_responses/dialpad-connect-review-12279438/official_response/new) "Seamless Business Calling with Truly Useful AI Transcriptions and Summaries" 5/5 What do you like best about Dialpad Connect? What I like most about Dialpad Connect is how naturally it combines business calling with AI features that are genuinely useful in day-to-day communication. Real-time transcriptions, smart summaries, and analytics make it much easier to keep track of conversations and stay on top of follow-ups, especially for sales and support teams. The interface is clean and intuitive, it works reliably across devices, and it integrates well with common productivity tools helping keep communication organised and efficient without adding extra complexity. Review collected by and hosted on G2.com. What do you dislike about Dialpad Connect? What I don’t like about Dialpad Connect is that call quality can sometimes vary depending on network conditions, which can be noticeable during important conversations. Some of the more advanced AI features and analytics are only available on higher-tier plans, making the pricing feel a bit expensive for smaller teams. And while the interface is modern and clean, a few settings and customization options could be more flexible to better support different workflows and business needs. Review collected by and hosted on G2.com. What problems is Dialpad Connect solving and how is that benefiting you? Dialpad Connect solves the issue of scattered and inefficient business communication by bringing calling, messaging, and AI-powered insights into a single platform. Instead of juggling multiple tools or relying on manual note-taking, it automatically captures conversations, transcribes calls, and highlights key moments in real time. For me, this means better visibility into customer interactions, less effort spent on follow-ups, and more consistent, informed communication across teams. Overall, it saves time, improves collaboration, and makes business conversations easier to manage and more productive. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Stephen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen C.") SC Stephen C. CEO Small-Business (50 or fewer emp.) 5/15/2026 More Options - - [Respond as Dialpad Connect](https://www.g2.com/survey_responses/dialpad-connect-review-12821699/official_response/new) "DO NOT USE DIALPAD" 0/5 What do you like best about Dialpad Connect? Absolutely nothing, because I can’t get any of my questions answered or resolved. Review collected by and hosted on G2.com. What do you dislike about Dialpad Connect? Cannot cancel my subscription. I spoke directly with the director, who personally assured me the subscription would be canceled and that I would receive a refund. May came around and not only was the subscription still active, but I was charged again. The worst part of this entire experience has been the customer service. Be prepared to wait 1-2 hours just to speak with someone, and then another 1-2 weeks to actually get anything resolved. Extremely frustrating experience overall. Review collected by and hosted on G2.com. What problems is Dialpad Connect solving and how is that benefiting you? There were very few benefits, and they were completely masked by all the issues I ran into with the customer success team. They don’t seem to have any ability to escalate problems within a reasonable timeframe, so I consistently had to wait 1–2 hours on hold just to get a response. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Dialpad Connect Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5 (1,371) [ Compare Now ](https://www.g2.com/compare/dialpad-connect-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall 4.4/5 (1,594) [ Compare Now ](https://www.g2.com/compare/aircall-vs-dialpad-connect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5 (3,377) [ Compare Now ](https://www.g2.com/compare/dialpad-connect-vs-quo-quo) ##### Categories on G2 [ Video Conferencing ](https://www.g2.com/categories/video-conferencing)[ AI Sales Assistant ](https://www.g2.com/categories/ai-sales-assistant)[ AI Agents For Business Operations ](https://www.g2.com/categories/ai-agents-for-business-operations) [ Outbound Call Tracking ](https://www.g2.com/categories/outbound-call-tracking)[ UCaaS Platforms ](https://www.g2.com/categories/ucaas-platforms)[ AI Customer Support Agents ](https://www.g2.com/categories/ai-customer-support-agents)[ VoIP Providers ](https://www.g2.com/categories/voip-providers)[ Feedback Analytics ](https://www.g2.com/categories/feedback-analytics)[ Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools) Show More ##### Explore More [ Top-rated automation testing tools for mobile apps ](https://www.g2.com/discussions/top-rated-automation-testing-tools-for-mobile-apps)[ E-signature solutions ](https://www.g2.com/discussions/what-e-signature-solutions-have-saved-you-time-and-money)[ What platform integrates CMS capabilities with marketing automation tools? ](https://www.g2.com/discussions/what-platform-integrates-cms-capabilities-with-marketing-automation-tools) [ Top-rated big data integration solutions for cloud migration ](https://www.g2.com/discussions/what-are-the-top-rated-big-data-integration-solutions-for-cloud-migration)[ Best network management app for cloud services ](https://www.g2.com/discussions/best-network-management-app-for-cloud-services)[ Pros and Cons Details ](https://www.g2.com/products/dialpad-connect/reviews?qs=pros-and-cons) Show More [ Top-rated automation testing tools for mobile apps ](https://www.g2.com/discussions/top-rated-automation-testing-tools-for-mobile-apps)[ E-signature solutions ](https://www.g2.com/discussions/what-e-signature-solutions-have-saved-you-time-and-money)[ What platform integrates CMS capabilities with marketing automation tools? ](https://www.g2.com/discussions/what-platform-integrates-cms-capabilities-with-marketing-automation-tools) [ Top-rated big data integration solutions for cloud migration ](https://www.g2.com/discussions/what-are-the-top-rated-big-data-integration-solutions-for-cloud-migration)[ Best network management app for cloud services ](https://www.g2.com/discussions/best-network-management-app-for-cloud-services)[ Pros and Cons Details ](https://www.g2.com/products/dialpad-connect/reviews?qs=pros-and-cons)