Dialpad Connect Pricing Overview

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Free Trial

Pro

$25

Per user, per month invoiced annually

+ UberConference Free

Standard

$15

Per user, per month billed annually or $20 billed monthly.

+ UberConference Free

Free Company Main Line and Virtual Receptionist

Multi-Device Ringing and Call Switching

Integrations with G Suite, Office 365, and LinkedIn

Email and Online Support

Call Transfer, Three-Way Calling, Call Forwarding, Video, and Messaging

Unlimited calling and texting in the US and Canada

Contact and Company Directory

Do Not Disturb

Up to 3 Departments

Unlimited Call Recording

Phone Porting and Toll-Free Numbers

Custom Greetings and Music

Auto-Attendant with Call Operators and Business/After Hrs Voicemail

VoIP and PSTN Enabled

Chrome App plus Native Windows and Mac Clients

Mobile Apps for Android and iOS

Enterprise

Custom

Per user, per month invoiced annually

+ UberConference Business

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Dialpad Connect Pricing Reviews

(2)

Paul M.

Director of Information Technology

Mid-Market (51-1000 emp.)

5/27/2021

"Dialpad review - CHN"

5/5

What do you like best about Dialpad Connect?

Centralized voip system, cost bundled into one monthly amount - not per call, flexibility and performance, were able to setup our own IVRs which are quite complicated. Review collected by and hosted on G2.com.

What do you dislike about Dialpad Connect?

Phone systems dropped calls, some issues with call tree setup and training, the IVR is quite complex and limited at the same time, the software usablility is not great, can't see your numbers and it needs to be simplified. Review collected by and hosted on G2.com.

Verified User in Religious Institutions

2/5/2026

"Costly but flexible and feature-rich"

3/5

What do you like best about Dialpad Connect?

It can be used from many different devices - a desk phone, a personal phone, a computer. The ability to customize an autoattendant for the main line is quite nice too. There are also a great bunch of useful settings and customizations that can be applied. Review collected by and hosted on G2.com.

What do you dislike about Dialpad Connect?

The cost is significant. It can't be used without a dedicated unique 10-digit number, but there are many users who don't use any of the settings or app and only want a phone on the wall - for which the subscription cost doesn't seem worth it. Review collected by and hosted on G2.com.