Dialaxy Reviews & Product Details

We’ve been using Dialaxy at our agency for a while now and it’s made a huge difference in our workflow. It’s super easy to manage our team’s calls and follow up with applicants regarding their migration assessments. It’s reliable, affordable, and honestly just works without any of the usual VoIP lag. Review collected by and hosted on G2.com.

The only thing that's a bit annoying is how persistent the notifications are on the desktop app, though I guess that’s actually a plus since we haven't missed a single client inquiry since we started using it. It would be nice to see even more regional area codes added, but for our current needs, it's doing a great job. Review collected by and hosted on G2.com.

The best part about Dialaxy was definitely the user experience. The dashboard felt really modern and it wasn’t a struggle to find my way around. I found it very straightforward to manage our team permissions and keep track of the call logs and analytics. Everything just fit right into our existing workflow. Plus, the mobile app stayed really stable, which made things a lot easier for our support team while they were working remotely. Review collected by and hosted on G2.com.

Honestly, I didn’t really find anything to complain about. If I had to pick something, it was probably just that I wished I had discovered the platform sooner. Everything worked as it was supposed to, so I didn't really run into any frustrations or things that I disliked during my time using it. Review collected by and hosted on G2.com.

Using Dialaxy, was honestly a total game changer for us. It was so simple to set up, we had our business numbers running in minutes without needing any tech help.

I loved how it kept my personal cell number private since I could just take work calls on my laptop or an app. The power dialer saved us a massive amount of time on sales calls, and having everything log itself made staying organized feel effortless. It was affordable and just worked exactly like we needed it to. Review collected by and hosted on G2.com.

To be honest, the only thing I "disliked" was that it actually had too many features at first. Because it can do so much, I found the dashboard a bit overwhelming for the first day or two. I had to spend a little extra time clicking around to make sure I wasn't missing out on any of the cool tools they offered.

It was a "good problem" to have, though, I’d rather have too many features than not enough! I also found myself wishing for even more third-party app connections, but they seemed to be adding new ones so fast that it was hard to complain. It just took a minute to learn the ropes because the system is so deep. Review collected by and hosted on G2.com.

What I like most about Dialaxy is how organized it keeps everything. The call routing system makes sure nothing gets messy, and the auto replies system ensure no one’s left hanging which has been helping me a lot.

On top of that, the call handling is seamless, so you’re not jumping between different apps all day. And it really scales with you whether it’s a slow day or super busy, by making sure that it never feels overwhelming. Review collected by and hosted on G2.com.

There hasn't been anything major that i dislike about Dialaxy. But there are few things that might be good to improve that just small upgrades would make a good product feel even more polished. Review collected by and hosted on G2.com.

While I consult with my clients, the call quality was really good. I did not faced any glitch on the call on Dialaxy like other platforms. My voice was smooth with the use of this tool. I save multiple hours as the feature of IVR was really helpful to me. Review collected by and hosted on G2.com.

I did not face any issue except that I have to on the IVR flow every time I have to add an IVR option. Review collected by and hosted on G2.com.

Main reason to love dialaxy has been its ability to solve real communication problem without having to deal with unnecessary process and documentation. To set up a virtual phone number is pretty easy with its limited yet powerful features provided.

What i love about dialaxy is it's really simple to manage your whole system from a single dashboard. Every features such as call routing , ivr , recording and even call quality is decent to use for daily basis. And all of this i get it in affordable price and i am not even saying anything about customer support. i myself work as technical support but cant match that sort of patience. Simply amazing! Review collected by and hosted on G2.com.

Although the platform covers its major parts, its mobile responsiveness has to be improved. Review collected by and hosted on G2.com.

Someone who have been using virtual number and switching providers time and again , i think i have found the perfect for me type. I am not very fond of virtual numbers , but since i have to use it for my official purpose , i am loving how dialaxy is helping me throughout this.

Very first , i got my number within 15minutes , and after having it its easy to use and less hectic from navigation point of view. Using it almost everyday this has made my life easier. By the way great customer support and surprisingly easy to use. Review collected by and hosted on G2.com.

Its not only about dialaxy but almost every one of them . Its about Hidden documentation requirements . It would be lot better if you could clear through your main website landing page itself. Also its comparatively slow in terms of mobile notification alerts. Review collected by and hosted on G2.com.

Dialaxy is just easy to use and simple and it a cost effective solution to me . I dont have any specific point which i would want to mention her , its just another alternative among 100s options. The only good thing about dialaxy has to be its simplicity and pricing.

And i have to mention that the interface was not so good to look but they managed to make it clean and feel good to even open the system . So its not bad , but not exceptional as well form my point of view . If you are looking for simple and beginner friendly option you can definitely go for dialaxy.

At last i forgot to mention that , yes their customer support is quite better than rest of other providers . Review collected by and hosted on G2.com.

Sometimes the app fails to connect , and i dont think i can get a number in few minutes for other countries , documentation is required. If dialaxy can find a way to get every country number in few minute that would be a game changer. Review collected by and hosted on G2.com.

i like dialaxy having multiple features which has been helping me and making my interactions easy and smooth. i'm loving call routing feature of dialaxy these days. Review collected by and hosted on G2.com.

Honestly, nothing I dislike about Dialaxy at the moment. It’s been working well for me, just looking forward to seeing it get even better over time. Review collected by and hosted on G2.com.

Easy to implement and its a ease while using dialaxy. I love how under valued it is due to which i personally feel we as a customer are getting more attention while having any sort of trouble. You should give it a try ! Review collected by and hosted on G2.com.

Its not that i don't like it but sometimes i have to click some buttons double to get a response . No idea if its a general issue or something . Fix that if you see this ! Review collected by and hosted on G2.com.