The Top 20 Easiest To Use Outbound Call Tracking Software

See the top Outbound Call Tracking Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

TeleCMI

9.7

Overall Usability Score

9.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.1

9.8

Customer Segment Breakdown

Small Business

47%

Mid Market

48%

Enterprise

Dialaxy

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

38%

Mid Market

61%

Enterprise

Nooks

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

27%

Mid Market

55%

Enterprise

18%

Quo

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

79%

Mid Market

20%

Enterprise

Ringover

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

80%

Mid Market

20%

Enterprise

ZoomInfo Sales

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

26%

Mid Market

48%

Enterprise

26%

Kixie PowerCall & SMS

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

84%

Mid Market

16%

Enterprise

Ozonetel

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

28%

Mid Market

62%

Enterprise

10%

#10

Orum

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

28%

Mid Market

57%

Enterprise

16%

#11

Dialpad Connect

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

58%

Mid Market

33%

Enterprise

10%

#12

Aircall

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

55%

Mid Market

41%

Enterprise

#13

Vanillasoft

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.1

8.4

Customer Segment Breakdown

Small Business

58%

Mid Market

32%

Enterprise

10%

#14

CloudTalk

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

63%

Mid Market

33%

Enterprise

#15

KrispCall

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

79%

Mid Market

20%

Enterprise

#16

Amplemarket

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

51%

Mid Market

43%

Enterprise

#17

PhoneBurner

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

79%

Mid Market

17%

Enterprise

#18

Salesloft

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.4

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

23%

Mid Market

57%

Enterprise

21%

#19

JustCall

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.4

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

61%

Mid Market

32%

Enterprise

#20

Koncert

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

34%

Mid Market

45%

Enterprise

21%