Phonexa Reviews & Product Details

What I like best about Phonexa is the flexibility of both the platform and the team behind it. The platform provides everything I need in one place and offers a wide range of powerful features, which makes it easy for me to have full control over how I distribute and sell my leads.

I especially appreciate the Integration Builder, which allows me to connect Phonexa with almost anything I need. This level of customization and scalability is a big advantage and makes the platform suitable for both current needs and future growth.

On top of that, the support team is truly outstanding. They respond quickly, have deep knowledge of the software, and consistently go beyond basic support by offering helpful insights, suggestions, and alternative solutions. I would especially like to recognize Gonzalo, Tori, and Ruzana for their professionalism, expertise, and dedication. Their support has been exceptional and clearly reflects how skilled and committed the Phonexa team is. Working with such a high-quality team makes a big difference in the overall experience. Review collected by and hosted on G2.com.

I would appreciate a complete update of the UI that maintains its simplicity while introducing a more user-friendly design. Adjusting the color scheme or incorporating rounded corners could make a significant difference. Additionally, adding animations where possible could enhance the overall experience. Review collected by and hosted on G2.com.

We have been working with Phonexa for over 7 months. Luciano Marelli was assigned to our Phonexa account. He built multiple integrations and connected them with our complicated system in no time. Not only was he incredibly knowledgeable and professional throughout the entire process, but he also took the time to understand our specific needs. The whole experience was smooth, fast, and stress-free. Lusiano answered all my questions, explained everything clearly, and made sure everything works properly between Phonexa and our company. It’s rare to find someone who genuinely looks out for your best interests, but that’s exactly what you get here.

I highly recommend Phonexa to anyone looking for the best way to get leads at a better price!

Phonexa is an amazing tool that delivers quality services, and it is the best lead management platform, easy to use, with great support.

I really appreciate Lusiano's professionalism and support — highly recommend working with him! Thank you, Luciano for your time and help. Review collected by and hosted on G2.com.

So far, there is nothing we do not like about Phonexa. Review collected by and hosted on G2.com.

The support provided during onboarding and API integration has been excellent. I appreciate the prompt follow-up on any issues, as solutions are delivered quickly. There is a lot of flexibility when it comes to addressing problems and working towards goals. I also value the real-time feedback from the system and the efficiency of postback calls. Review collected by and hosted on G2.com.

The initial setup comes with a somewhat steep learning curve. Review collected by and hosted on G2.com.

I truly value the outstanding service and attention provided by Phonexa. Their team is incredibly friendly and kind, while also possessing a deep understanding of the industry. This expertise is evident in the helpful advice they offer, enhancing my overall experience. The API integrations facilitated by Phonexa have been game-changers, saving us significant amounts of money that would otherwise be spent on creating an in-house ping tree developers team. The setup process was made seamless, particularly due to Rich's assistance, which I found particularly beneficial. Overall, Phonexa's services and support far exceed my expectations, allowing us to effectively connect lenders and drive traffic, solidifying their role as an indispensable tool for our needs. Review collected by and hosted on G2.com.

I find the solution complex with too much to explore, but I think it's just a matter of time. Review collected by and hosted on G2.com.

I’ve explored several lead distribution platforms on the market, and personally, I find Phonexa to be one of the most user-friendly. Its interface is intuitive and straightforward, making navigation and daily tasks effortless. What really stands out is their support team—they are incredibly responsive and helpful. Whenever I had questions or needed assistance, they provided prompt guidance, which I truly appreciate. Overall, Phonexa is one of the best tools I’ve used in this space. Review collected by and hosted on G2.com.

While Phonexa is excellent, I hope in the future they will introduce more promotional offers or flexible plans. For example, a lifetime plan or special packages could be a game-changer for users like me. I also believe that the current pricing is still quite high. If Phonexa could develop more affordable packages or even a free version, it would give newcomers the chance to try out the service. After a trial period, there's a higher chance they would upgrade to a paid plan. Review collected by and hosted on G2.com.

Phonexa offers a strong all-in-one solution for managing leads, calls, and campaigns. The reporting is detailed, integrations are smooth, and it’s easy to scale campaigns once you get everything dialed in. Their support team is also excellent — quick responses and a real willingness to troubleshoot or customize based on our needs. Review collected by and hosted on G2.com.

The platform has a bit of a learning curve at first because there are so many features to explore. Some reports could be more intuitive out of the box, but once you understand the system, it’s very flexible. But with that said, any questions that you do have about how to navigate the system, the reps at Phonexa are very responsive and willing to help. Review collected by and hosted on G2.com.

Phonexa is a great tool for a start-up lead generation agency. It has everything we need for lead distribution, filtering, tracking, integration and verification. The Light Suite Package is great value for money compared with other options on the market. The support team (Rich, Lane, Steffi and Oliver) are really friendly and always available to help with new campaign set up and fixing any tech issues. Review collected by and hosted on G2.com.

Phonexa can be a little tricky to get your head around at first so the only thing I would suggest is having more access to guidance documents or tutorial videos available so I can learn the system in my own time. Review collected by and hosted on G2.com.

I love Phonexa's user friendly features. Most things I was able to figure out on my own, but when I did need assistance, their team was always there to help. I've worked with Miguel Cuevas on a number of occasions, and he has always responded to me quickly and with a positive attitude! I never felt like I was bothering him, and he has never been unable to help me with an issue. His expertise in the field is refreshing and much appreciated! Review collected by and hosted on G2.com.

I dislike the required 2-step authentication. Review collected by and hosted on G2.com.

Easy to navigate and understand where each of the components for Lead Tracking, Management and reporting can be found. I like the fact that our account management team not only are very supportive but they guide you step by step on each of the components you are looking to integrate, launch or manage. Review collected by and hosted on G2.com.

There's a few reporting capabilities, which may not be available but overall, with help from their development and a few extra steps, data can be optimized for enhancements. Review collected by and hosted on G2.com.

Phonexa is packed with features, yet easy to set up initially with great support offered by the UK team to get the ball rolling in what might otherwise be too comprehensive a system as to be too overwhelming for a new user to make the most of. I use the system daily and after some training from Rich am able to create and set up integrations myself moving forwards to expand our activity. Review collected by and hosted on G2.com.

The strength in terms of depth of features is also a potential weakness. I wouldn't like to dive into this without some human support back up, the system isn't intuitive enough to drop in and hit the ground running using just the interface and the knowledge base. It needs some hand holding initially and for the first few iterations of set up to get going, and I will probably need further support to see all the potential uses for the modules I have yet to fully understand. Review collected by and hosted on G2.com.