Phonexa Reviews & Product Details

Phonexa has a very vast ray of analytical tools available. You can expert and all charts you see. It's honestly a pretty advanced platform, our excel usage significantly dropped off ever since we switched to Phonexa. Review collected by and hosted on G2.com.

Hard to say. Some tabs have too many options, but i think with time i will learn my groove to which tools are best for which part of out business and it will be easier to navigate. Review collected by and hosted on G2.com.

The backend is very powerful and the UI is easy to navigate. The platform has extremely detailed functionalities and if used appropriately, it will give you a huge advantage. I have tried many other lead distribution platforms on the market but Phonexa is my favorite. In other words, the application will give you everything you want, from extremely detailed functionality to extensively detailed reports. Basically, everything you could imagine a lead distribution platform to have, all you have to do is connect the dots. Review collected by and hosted on G2.com.

Some times you need something very specific to your industry and they might not have it, but you simply open a ticket with them, and they will create it for you, so not necessarily a dislike. No platform has everything for everybody. Review collected by and hosted on G2.com.

I've worked on implementing Phonexa for a number of our clients. The ability to have calls and leads in 1 platform, is a huge time and cost saver. It also saves on training time. The Phonexa team was super helpful from the start and even built some custom APIs for our CRM. The also have a mobile app, and it works, which is super helpful for those of us not always at our computer. Review collected by and hosted on G2.com.

There is a slight learning curve to using the product, it definitely is more robust than other platforms, so you do have to put in the time to learn it. The pricing plans were confusing at first but that was before they made recent updates to that (based on the website). Review collected by and hosted on G2.com.

Phonexa, for the most part is easy to use once you get going. That said, the part that made it easy to get going was our rep John. I've tried other things like Phonexa and got robbed so I made it clear to them going in I needed to get operational or I would be upset.

They got me fully functioning forms and integrated within a few weeks. I was blown away, been using it for almost 2 years now and it truly transformed our business and our revenues. We finally have control and an inside view of what is happening behind the scenes. Prior to Phonexa it was a giant game of roulette. Review collected by and hosted on G2.com.

There is nothing that comes to mind. If something bothers me John or the tech guys are quick to help me resolve.

Truly good people here that makes all the difference in a long term relationship. Review collected by and hosted on G2.com.

The customer support was amazing. Tiara and the Phonexa Team was with us every step of the way through our initial build out of our ping tree. From integrations to client communication - it’s like they are part of our team! Review collected by and hosted on G2.com.

Haven’t found anything we dislike about the product yet. Setting up a ping tree can be daunting. But their support made it incredibly easy. Review collected by and hosted on G2.com.

The speed of the system is superb, best there is and the support team is really great. Review collected by and hosted on G2.com.

We really do not dislike anything. There are more options than we can use in the system but that is a good thing as we can upgrade and utilize the tools already in place for us. Review collected by and hosted on G2.com.

Flexibility, customization, features, and support. Review collected by and hosted on G2.com.

No any specific issues has been detected so far. Review collected by and hosted on G2.com.

Phonexa has an excellent Ping Tree offer Review collected by and hosted on G2.com.

There is nothing to dislike at the moment Review collected by and hosted on G2.com.

I am using it's LMS product for lead management. It has all the features which should have in the software and they are continuously working on new features as well. Review collected by and hosted on G2.com.

sometimes it takes a little bit of time for the new integration. Review collected by and hosted on G2.com.

Easy functionality and the Phonexa team is very helpful when it comes to explaining every aspect of this tool. Nas and Tiara have helped me through any questions I have had along with Gurgen providing great tech behind the scenes. Very personable individuals and always accommodating to any requests. Review collected by and hosted on G2.com.

Any slight issues that have arose have neither affected the functionality of the platform, nor stumped the Phonexa team in regards to remedying a slight mishap. In my experience, there is nothing to complain about. Review collected by and hosted on G2.com.

There isn't only 1 factor, there are more than 5 I can think of at the top of my head right now...

1. amazing reports for optimization

2. amazing tracking

3. easy to set up accounts

4. easy to catch errors and fix to make more money

5. advanced technology is always a plus!

6. easy to communicate and show my clients their trends. Review collected by and hosted on G2.com.

The reports I pull, usually take about 1-3 seconds to load, but some larger data like a 2 year range, may take an extra 3-4 seconds....I guess the system has spoiled me and dropped my tolerance for waiting on reports. Review collected by and hosted on G2.com.

Phonexa is easy to use and navigate. They have excellent customer support and are always there when you need them. Additionally, Phonexa offers a wide variety of reports, that help you gain deep insights into your calls, and marketing efforts. Review collected by and hosted on G2.com.

It takes a little while to learn the platform because of how many various features and reports there are, but once you understand them, you really can take advantage of the data that Phonexa can offer. Review collected by and hosted on G2.com.

I've never seen this many reports in my life! I've done my best to find something that it can't tell me, and have failed miserably! Review collected by and hosted on G2.com.

That it took us so long to get rid of our old system and start using Phonexa! Review collected by and hosted on G2.com.

This system is easy to setup campaigns with, manage my ping tree and has also help me grow my business. I also love the reporting it has. Review collected by and hosted on G2.com.

It's such a large platform that learning everything is takes some time, however the account managers are always available to help me. Review collected by and hosted on G2.com.

Platform is fast and easy to use. I'm able to seamlessly move through different reporting and analytical tools to get what I need. It has features that I haven't seen in any other platform. Review collected by and hosted on G2.com.

So far, there isn't anything I dislike. There are many various features to explore so it will take time a bit of time to fully learn the platform. Review collected by and hosted on G2.com.

I like the up to the minute data and extensive analytical reporting you are able to acquire from the system quickly and efficiently. I love the dashboard where it shows up to the minute stats on volume and revenue. Review collected by and hosted on G2.com.

No dislikes, Just the system is very robust so it does take time to understand and get use to. Review collected by and hosted on G2.com.

I really appreciate being able to do everything in one platform. From call tracking to ping tree management, accounting, and my email campaigns. Everything works together and tracks seamlessly. I can see a lead from the time it is generated to monetization on the backend and know exactly how much revenue is being generated. The system takes the guess work out of doing business and keeps me from having to log into multiple systems. Review collected by and hosted on G2.com.

It takes a bit of time to learn all of the features and how everything works. Luckily the support team is very responsive. Review collected by and hosted on G2.com.

I really like how user friendly it is. I'm able to navigate easily and if I ever have questions, I'm quickly helped by their client services. Review collected by and hosted on G2.com.

I haven't run into any obstacles as of yet, but I'm comfortable knowing that if I do there will be someone to help guide me. Review collected by and hosted on G2.com.

Marketing has become seamless since using LMS Sync. The tracking and reports are so detailed, it has really helped improve conversion and ROI month after month.

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I wouldn't say it's something I dislike but it takes some time to learn how to use the platform, as it offers so many features, reports etc. But our account manager is excellent and is always available to answer questions and queries - amazing customer service. Review collected by and hosted on G2.com.

User Friendly, very organized and categorized, easy to navigate Review collected by and hosted on G2.com.

Some color combinations, but it distinguishes the different products that we use Review collected by and hosted on G2.com.

Very easy to use platform, great first class support, tons of useful stats. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Give us a 360 view of all of our marketing campaigns- in one place, which is very nice Review collected by and hosted on G2.com.

Data heavy,a lot to look at and takes time to learn Review collected by and hosted on G2.com.