Zoho Billing Reviews & Product Details

I really appreciate the tremendous customer support from Zoho Billing; they're very prompt in helping out with all of my queries, and they are very helpful. I also like that I can create plans monthly, annually, or quarterly, with the liberty for customization. Plus, it gives us a report which generates our MRR and helps me plan my revenue for the coming month too. The initial setup was like a walk on cake, and I'm really happy with it because they assisted us. Overall, I'm quite happy with Zoho Billing. Review collected by and hosted on G2.com.

I believe they can improve a lot on some revenue related reports. They can provide in-depth reports or even if customization can be possible in generating reports in the back end. That would be really great. Review collected by and hosted on G2.com.

It makes it easy for me to collect payment from prospective customers. I like the history that you can view on each users tab, and the customization available too. Review collected by and hosted on G2.com.

I wish it would autorequest payment from users. Right now, I manually send emails and follow up emails asking users to click a link to put their credit card info on a third party site. I wish this process was a bit smoother on the customer side. Review collected by and hosted on G2.com.

I liked features like automated payment reminders, detailed analytics, and flexible pricing plans, integration with payment engines. No need to download, pay-as-you go Review collected by and hosted on G2.com.

For bigger data size it may just slow down. Complex workflows of subscription may not easy to implement. Not useful in case on-premise system is required. Support for complex workflows will be welcome Review collected by and hosted on G2.com.

The extensive list of applications included in Zoho One is the best thing about it. There is at least one application for almost all your business needs in Zoho One suite. In some instances, there are even multiple apps that can fulfill your requirement. Do you need an accounting application? You have Zoho books, invoice, expense, inventory, subscription. You have Zoho CRM to maintain your leads and customers. There are Zoho campaigns and marketing hub for your marketing team. Zoho Analytics for BI and business analytics to make dashboards and reports. The best part is that all these applications come tightly integrated, i.e, you do not have to pass data between these applications manually; it'll all happen automatically in the background. All these come at a meager price. I don't think there is any other suite of applications at this price point; hence, Zoho One is a lifesaver for any start-up starting out. Review collected by and hosted on G2.com.

The list of applications can become extremely overwhelming when deciding which one to use for which case. This can become even more daunting since even the Zoho support staff won't be able to tell you fully which one you should use. For example, Both campaigns and marketing hub helps you create marketing campaigns; now, which one should you use? Or Zoho books can manage subscriptions, inventory, invoices, and expenses, but there are separate apps for these needs too, so should you use a particular application of just Zoho Invoice? You can end up in analysis paralysis while deciding which isn't beautiful. The second problem is you might not even need all the applications in the Zoho One suite; now, there is no way you can remove a few applications from the billing. You will have to either buy the entire Zoho One suite or buy the applications you need individually, which will make the overall billing very costly Review collected by and hosted on G2.com.

We use Zoho one and it is like a god for our business. Using a single subscription we can manage marketing, sales, support, billing, subscription and lots more. This is a really good platform for us to do everything under a single platform. Review collected by and hosted on G2.com.

Sometime, it takes time for the Zoho support to get back to us. However, there are so many videos, help docs and much more using which most of the times, we are able to sort out the problems on our own. Review collected by and hosted on G2.com.

Well Zoho Subscription is one of most productive & scalable platform that I have ever integrated with..

Zoho subscription provides one of highly organised service via it's customisable tools for management of sales, marketting, executives,billing,assets with highly skilled customer service team & all these under one single platform & that too with Customisable plans.. Review collected by and hosted on G2.com.

Well Zoho Subscription is one most highly recommend tool .Just a little issues with price hike & subscription cost & If this somehow managed by Zoho Team then mass adoption & integration is one the way definately.. Review collected by and hosted on G2.com.

The best thing I like the most about Zoho subscriptions is related to the Zoho CRM subscription which I am currently using to optimize my sales funnel of the company. It's highly customizable and provides more flexibility to the user to reshape the UI/UX according to their needs. Review collected by and hosted on G2.com.

The per-user package plan gets expensive for the corporate companies and Zoho sometimes goes after the money as they are charging extra bugs to provide the advance reporting features. Review collected by and hosted on G2.com.

The best thing I liked about the Zoho subscriptions is that it lets you add and handle multiple pricing plans to the service and catalog, which helps to reach multiple range of customer Review collected by and hosted on G2.com.

The main thing I dislike about the subscriptions is that we cannot add more than 500 no. Of customer. Also the AI assistant is not so accurate and does not add any value. Review collected by and hosted on G2.com.

You will be able to manage your clients and their recurring payments with ease. The best software solution available Review collected by and hosted on G2.com.

It is very easy and effective as well. Best among others. Review collected by and hosted on G2.com.

It is having a very simple interface for the users and it is very easy to get reports by adding any type of criteria which gives an all-round view. Review collected by and hosted on G2.com.

They need to work more on the Payment Integration part where the real-time payment sync and failed payment notifications need to be captured more precisely. Review collected by and hosted on G2.com.