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Planhat

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961 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2015
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730
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Planhat Reviews

Review Filters
Profile Name
Star Rating
730
201
20
7
3
Oleg L.
OL
Oleg L.
Enterprise Systems Architecture | Digital Transformation | Business Processes Automation | Project / Product Management
09/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Highly Flexible Platform for Consolidating Customer Data and Automating Workflows

Highly flexible. You can build the model you need with the logic you want. It lets you consolidate different types of structured data in one place, giving you a comprehensive view of your customers from every angle without having to jump between your CRM, accounting, support systems, and more.<br><br>Planhat Apps enables you to build logic around your objects and automate many tasks, keeping your data consistent and accurate.
Verified User
G
Verified User
09/21/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Seamless Data Centralization and Customization

I really appreciate how Planhat has solved our data centrality problems by bringing everything into one place, from usage metrics to customer sentiments and health scores. The user experience is seamless and it lets me dive deep into data with its customizable features, making it really tailored to our business. I also value how Planhat focuses on enabling its customers to be successful with an understanding of the industry. The depth of data integration is impressive, allowing us to manage a large customer load with a small team. The integration with Postgres databases and Zendesk is fantastic for usage tracking and support ticket insights, helping to segment our customer base effectively. Additionally, the initial setup was pretty seamless thanks to their supportive customer success and technical teams during onboarding.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
09/10/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Customizable and Intuitive, But Setup Needs Improvement

I appreciate Planhat's customizability, which has helped quickly mature our processes despite their initial complexity. The intuitive UI made it easy for me to become proficient after a short learning curve. The support from the customer success and sales teams has been smooth. I'm excited about the features and functionalities that we have yet to explore, which promise further benefits for our business.

About

Contact

HQ Location:
Stockholm, Stockholm County

Social

@planhat

What is Planhat?

Planhat is a customer platform built to give insights, manage workflow and drive customer experience.

Details

Year Founded
2015
Website
www.planhat.com