Highly flexible. You can build the model you need with the logic you want. It lets you consolidate different types of structured data in one place, giving you a comprehensive view of your customers from every angle without having to jump between your CRM, accounting, support systems, and more.<br><br>Planhat Apps enables you to build logic around your objects and automate many tasks, keeping your data consistent and accurate.
I really appreciate how Planhat has solved our data centrality problems by bringing everything into one place, from usage metrics to customer sentiments and health scores. The user experience is seamless and it lets me dive deep into data with its customizable features, making it really tailored to our business. I also value how Planhat focuses on enabling its customers to be successful with an understanding of the industry. The depth of data integration is impressive, allowing us to manage a large customer load with a small team. The integration with Postgres databases and Zendesk is fantastic for usage tracking and support ticket insights, helping to segment our customer base effectively. Additionally, the initial setup was pretty seamless thanks to their supportive customer success and technical teams during onboarding.
AI
Verified User in Information Technology and Services
I appreciate Planhat's customizability, which has helped quickly mature our processes despite their initial complexity. The intuitive UI made it easy for me to become proficient after a short learning curve. The support from the customer success and sales teams has been smooth. I'm excited about the features and functionalities that we have yet to explore, which promise further benefits for our business.