# Vendasta AI Platform Reviews **Vendor:** Vendasta **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 526 ## About Vendasta AI Platform From agency to enterprise, the Vendasta platform is the only end-to-end management software for selling digital solutions to local businesses. Consolidate your tech stack, acquire new clients, and bill and fulfill projects—all within a single platform. Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. Vendasta’s AI employees come pre-configured with the skills and personality to fit any business. You can easily customize them using simple language too—no coding required. Whether it’s lead capture, automating customer communication, or managing content, the AI employees have you covered. ## Vendasta AI Platform Pros & Cons **What users like:** - Users value the **intuitive design and comprehensive support** of Vendasta AI Platform, significantly improving service delivery and client satisfaction. (51 reviews) - Users value the **outstanding customer support** from Vendasta, noting quick responses and a genuinely helpful team. (41 reviews) - Users appreciate the **intuitive design** of the Vendasta AI Platform, enhancing their service delivery and client relationships effortlessly. (41 reviews) - Users appreciate the **integrated tools and support** of Vendasta AI Platform, enhancing their marketing and SEO efforts efficiently. (27 reviews) - Users value the **efficiency** of the Vendasta AI Platform, which saves time and streamlines business growth processes. (24 reviews) - Artificial Intelligence (23 reviews) - Users value the **outstanding customer service** from Vendasta, highlighting dedicated support for onboarding and ongoing assistance. (23 reviews) - AI Features (22 reviews) - AI Integration (20 reviews) - Users appreciate the **business growth potential** of Vendasta AI Platform, empowering agencies to deliver impactful services to clients. (19 reviews) **What users dislike:** - Users find the **learning curve challenging** , as integrations and automations can feel overly complex and confusing. (24 reviews) - Users find Vendasta's **limited features** frustrating, especially with onboarding and complicated integrations affecting their experience. (18 reviews) - Users find the **difficult learning curve** of Vendasta AI Platform challenging, particularly with integrations and support resources. (16 reviews) - Users are frustrated by **missing features** , such as improved proposals and an intuitive UI without multiple tabs. (16 reviews) - Users find the **complexity** of Vendasta AI Platform challenging, leading to frustrations with setup and integrations. (13 reviews) - Limitations (12 reviews) - Learning Difficulty (11 reviews) - Steep Learning Curve (11 reviews) - Complex Usage (10 reviews) - Difficult Navigation (10 reviews) ## Vendasta AI Platform Reviews ### 1. Streamlined Workflow and Reporting with Clear Client Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon E. | Sales Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Vendasta AI Platform?** It’s been helpful from both a workflow and reporting standpoint, especially when it comes to giving clients clear visibility. It’s also nice to have all the products in one place, which makes things easier to manage overall. **What do you dislike about Vendasta AI Platform?** There’s a bit of a learning curve, and some features could be more intuitive, but overall it’s a useful tool for agencies that want to streamline their operations. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Vendasta AI Platform has helped reduce our workload by consolidating multiple tools and processes in one place. It has also improved organization across our accounts, which makes it easier to manage campaigns, stay aligned, and keep everything on track. ### 2. Vendasta Helping Agencies To Be Relevant in the Age of AI **Rating:** 5.0/5.0 stars **Reviewed by:** Rob S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2019 **What do you like best about Vendasta AI Platform?** Vendasta was early to adopt AI, and they are very good at keeping up with the evolution. The pricing is fair and they are always looking for ways to help partners be successful and stay successful. **What do you dislike about Vendasta AI Platform?** I can't say that there are features I don't like. However, I'm looking forward to the day when I can just tell the Vendasta AI to build a workflow the way I want it, and it builds it out for me. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Vendasta is working hard to help marketing agencies offer AI implementation to their clients. **Official Response from Vendasta Marketing:** > Thank you for the review, Rob. We’re proud to hear that Vendasta is helping you stay ahead of the curve. Helping agencies remain relevant and competitive in this rapidly changing landscape is exactly why we are all-in on AI. We also love your vision of simply telling the AI to build a workflow for you. That’s exactly the direction innovation is heading, and we’re continually working to make automation more intuitive and powerful so you can move faster with less manual setup. ### 3. User-Friendly and Functional with Minor Setup Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Vendasta AI Platform?** I really appreciate the Vendasta AI Platform's ease of use. It's simple and easy to navigate, which is the biggest thing for me when organizing information for clients I work with. They have done a good job in making the platform user-friendly and easy to organize for my business. **What do you dislike about Vendasta AI Platform?** I think there's too many ways to access the same information. That sounds a little bit different. I think one way to information that you need to get to is usually the best way to go. **What problems is Vendasta AI Platform solving and how is that benefiting you?** I use Vendasta AI Platform for its functionality and ease of use in organizing information for clients and my business. It's user-friendly and makes organizing tasks simpler. **Official Response from Vendasta Marketing:** > Hi Tristan, we’re glad to hear you find Vendasta AI Platform user-friendly, but we hear your frustration regarding ADP2 approval speeds and support consistency. We are currently focused on relentless automation to streamline our approval workflows and ensure our support team provides high-value solutions without the repetitive troubleshooting. Our goal is to make our AI capabilities work "out-of-the-box" for you. Thank you for your feedback! ### 4. Dashboard that pleases, but still lacks something **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Vendasta AI Platform?** The dashboard is my favorite feature because it keeps everything in one place. I also want to highlight the support—Brandy Lang, our support person, has been amazing. **What do you dislike about Vendasta AI Platform?** We had two issues with Vendesta, that's the only reason we're not a 10, but things are going to happen. They researched and worked amazingly with customer support. They have educated us. Where I read a bad review before on onboarding, I will tell you they have adjusted. These guys are great. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Simplifying our clients' need to manage social media is what we have sold, but as mentioned, we are a little scared. **Official Response from Vendasta Marketing:** > We're sorry to hear about the issues you experienced with your connected Facebook account. We understand the frustration this may have caused and we apologize for any inconvenience. We will investigate this matter further to ensure it doesn't happen again in the future. Thank you for your feedback! ### 5. All-In-One Marketing Solution with Stellar Client Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Milton C. | CEO **Reviewed Date:** February 04, 2026 **What do you like best about Vendasta AI Platform?** I really like the client-facing reporting dashboard on the Vendasta AI Platform; it's better than GoHighLevel (GHL) and other platforms I've tried. The done-for-you website design is a big plus as well because it means I don't have to hire web designers. It's also very easy to set up initially. I found these features particularly helpful in streamlining my workflow. **What do you dislike about Vendasta AI Platform?** I think Vendasta AI Platform could improve by providing more help with automations. I also find the ability to use outside merchant services lacking because Stripe is way too expensive. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Vendasta AI Platform combines website design, SEO, and social media services, making it all manageable from one place. The client-facing reporting dashboard is superior to others, and the done-for-you website design eliminates the need for hiring web designers. **Official Response from Vendasta Marketing:** > Hi Milton, thank you for the 5-star review! We’re thrilled to hear that our client reporting and website design are helping you streamline your workflow and outperform other platforms. We also appreciate the honest feedback regarding automations and merchant services. We are working hard to ensure our platform feels truly "out-of-the-box," which includes simplifying automations and exploring more flexible payment options to better serve your business. We’re excited to keep growing with you, thanks for the feedback! ### 6. Practical AI Embedded in Everyday Sales, Marketing, and Customer Success Workflows **Rating:** 3.0/5.0 stars **Reviewed by:** Andrew F. | Self-employed (No Title), Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Vendasta AI Platform?** I appreciate how the Vendasta AI platform makes advanced technology practical and accessible for everyday business use. It’s not just about having AI. it’s about embedding it directly into workflows that sales, marketing, and customer success teams already rely on. **What do you dislike about Vendasta AI Platform?** At times, the AI-generated content can feel a bit generic and may require manual refinement to better match a brand’s voice or specific use case. **What problems is Vendasta AI Platform solving and how is that benefiting you?** The Vendasta AI platform solves the challenge of managing fragmented tools and manual workflows across sales, marketing, and customer engagement. Instead of juggling multiple systems, it brings everything into one centralized platform, which significantly improves efficiency and visibility. ### 7. White-Labelled and Really Useful **Rating:** 4.5/5.0 stars **Reviewed by:** Murray S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Vendasta AI Platform?** The fact that it’s white-labelled is really useful. This something to guard. **What do you dislike about Vendasta AI Platform?** The interface could use a small makeover, and the Partner centre isn’t really fit for purpose. **What problems is Vendasta AI Platform solving and how is that benefiting you?** As AI agents become more integrated into workflows, clear and well-structured instructional content is becoming increasingly important. Right now, we’re having trouble white-labelling existing product usage guides for our customers, which ends up forcing us to create new materials from scratch. It would be extremely useful to have easily hostable instructional videos, or an LLM that includes integrated video links that AI agents can reference when guiding users. **Official Response from Vendasta Marketing:** > We appreciate the feedback! It’s great to hear that our white-label capabilities are providing real value to your brand. We’re currently prioritizing updates to the Partner Center to ensure it's a high-performance engine for your agency's operations. Thanks for sharing your thoughts with us! ### 8. All-in-One Platform for Managing and Reporting Client Marketing Accounts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Vendasta AI Platform?** It has everything you need to run & report on client marketing accounts in one place. Once you understand it, it provides a centralized system for us to manage client accounts, and clients to view their own results. The Vendasta team continues to roll out new features and helps us stay abreast of the changes in the marketing field. **What do you dislike about Vendasta AI Platform?** There are many resources and tools to use, but sometimes keeping up with everything can feel like a full-time job in itself. Occasionally the platform goes down or has trouble loading. **What problems is Vendasta AI Platform solving and how is that benefiting you?** We need a 'home base' for clients to visit and understand their marketing picture at a glance. Vendasta solves that problem. Also, they offer a strong marketplace for us to find other digital services that we need for clients. **Official Response from Vendasta Marketing:** > Thanks for sharing. We’re glad Vendasta is working as a true “home base” for managing and reporting on your client accounts, and that both your team and your clients can easily see results in one place. Totally hear you on the learning curve. With so many tools available, it can sometimes feel like a lot to keep up with. We’re actively working on improving onboarding, education, and overall usability, while also continuing to strengthen platform performance and reliability. It’s great to hear the Marketplace and new features are helping you support your clients as their needs grow. Thanks for the honest input—we’re excited to keep improving and growing alongside you. ### 9. Highly Efficient and Customizable Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua C. | Consultant, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Vendasta AI Platform?** I like that the Vendasta AI Platform can be provided with a workforce. I also appreciate that I can customize the assistance and the employees, all within one AI platform. That combination makes it very convenient and, for me, essential. **What do you dislike about Vendasta AI Platform?** You should offer more payment methods so partners can stay on the platform. There needs to be more than one payment method option available. **What problems is Vendasta AI Platform solving and how is that benefiting you?** It helps me consolidate everything I offer to my clients and provides an optimal solution for both me and my clients. ### 10. Build a Polished About.me Web Presence in Minutes—No Coding Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Ebini M. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Vendasta AI Platform?** Users often prefer About.me because it lets them build a polished, professional “one-stop shop” web presence in just minutes, without needing any design or coding skills. **What do you dislike about Vendasta AI Platform?** Users often run into limitations when they want to grow their site or customize it further. A major drawback is the lack of deep SEO control, which can make it harder to fine-tune optimization as their needs expand. **What problems is Vendasta AI Platform solving and how is that benefiting you?** About.me primarily addresses the issue of a fragmented digital identity by bringing your online presence together in one place. ### 11. Failed Promises and Poor Support **Rating:** 0.0/5.0 stars **Reviewed by:** T T. | Search Engine Optimization, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Vendasta AI Platform?** Not much to like. **What do you dislike about Vendasta AI Platform?** The Vendasta AI Platform created more problems than it solved, particularly with cash flow issues. The pricing is a major concern, along with fulfillment and support. Partner support is terrible and has degraded with the addition of AI bots. The CRM is lackluster, and the invoicing/payment system is incredibly confusing, leading to multiple customers being double billed or not billed properly. The initial setup was cumbersome. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Vendasta AI Platform created more problems than it solved, particularly affecting cash flow. The initial setup was cumbersome. **Official Response from Vendasta Marketing:** > Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with our platform, especially regarding setup, billing, CRM functionality, and support. Your comments about cash flow and invoicing are being taken seriously—these are critical areas that we are actively working to address and simplify across Vendasta. We understand how frustrating these issues can be, and we genuinely want to make things right. Candid insights like yours are essential for our improvement. If you have specific examples or suggestions, we welcome them—they help us better understand where we’ve missed the mark and how we can do better for you and our partners. Thank you again for your transparency. ### 12. Boosts Efficiency with AI Agents and a 24/7 Lead-Capturing Chatbot **Rating:** 4.5/5.0 stars **Reviewed by:** Henry C. | Sales Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Vendasta AI Platform?** Increases efficiency by offloading admin tasks to the AI agents. The AI Chatbot is increadibly useful to capture leads 24/7. **What do you dislike about Vendasta AI Platform?** There are parts of the platform that have not been improved or worked on in a while; some functionalities are limited and bugs are somewhat constant. Example: Vendor Center and Task Manager. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Increasing lead engagement and capturing of client information. **Official Response from Vendasta Marketing:** > Thank you, Henry, for sharing your positive experience with our AI agents and chatbot. We understand your concerns about certain parts of the platform that need improvement, and we are committed to addressing these issues to provide a better user experience. Your feedback is valuable to us, and we appreciate your input. ### 13. Seamless Setup, Impressive AI Receptionist **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick A. | Founder & CEO , Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Vendasta AI Platform?** I like the ease of installation of the Vendasta AI Platform, which allows us to set it up for customers quickly. I appreciate the price point and the flexibility it offers. Additionally, the ease of training and usage is a big plus, making it valuable for our customers. **What do you dislike about Vendasta AI Platform?** The Vendasta AI Platform could be improved by being HIPAA compliant. **What problems is Vendasta AI Platform solving and how is that benefiting you?** We use Vendasta AI Platform for the AI chat receptionist. It interacts with our customers' clients, takes bookings, gathers contact info, sets appointments, and answers questions about their products and services. ### 14. Insightful Platform but Data Sync Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Ed D. | Co- Founder, President, , Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Vendasta AI Platform?** I like the Vendasta AI Platform's online presence report. It reveals where all the clients' holes are with their online presence, making it a logical presentation to help close more business. **What do you dislike about Vendasta AI Platform?** The data aggregators seem to be inefficient and ineffective. Also, the listing sync doesn't seem to be solving the original goals it was set out to do. **What problems is Vendasta AI Platform solving and how is that benefiting you?** I use the Vendasta AI Platform to compile the online presence report, which reveals client gaps, creating logical presentations that help close more business. ### 15. Great Value from the AI Receptionist and AI Help **Rating:** 5.0/5.0 stars **Reviewed by:** Phil M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Vendasta AI Platform?** As a marketing agency, I appreciate the ai help. As a client, I get great value from the ai receptionist. **What do you dislike about Vendasta AI Platform?** I don't really see any downside, so far. **What problems is Vendasta AI Platform solving and how is that benefiting you?** It helps coordinate chat to bookings. ### 16. Vendasta’s AI Agents Boost Efficiency and Keep Customers Engaged **Rating:** 5.0/5.0 stars **Reviewed by:** Juliana R. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2026 **What do you like best about Vendasta AI Platform?** The AI agents that Vendasta offers are extremely useful. They help me connect with customers and prospects even when I’m busy, and they improve my business efficiency while also reducing overhead costs. **What do you dislike about Vendasta AI Platform?** Nothing that comes to mind. I'm extremely satisfied at this time. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Increasing efficiency and lead engagement. ### 17. All-in-One Platform, But Bundle Orders and Cancellations Are Cumbersome **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Vendasta AI Platform?** It has everything built in that we need for our organization; a CMS, social marketing, listings sync, review response, billing, etc. **What do you dislike about Vendasta AI Platform?** My organization uses bundles, and both putting these orders in and cancelling them can be difficult because you have to check each product associated with the bundle instead of just checking the bundle. **What problems is Vendasta AI Platform solving and how is that benefiting you?** The platform makes fulfillment easier for lots of clients. **Official Response from Vendasta Marketing:** > Thank you for taking the time to share your experience with Vendasta AI Platform. We're glad to hear that having everything—from CMS and social marketing to review response and billing—all in one place is making fulfillment smoother for your team and your clients. We appreciate your honest feedback about the process for bundle orders and cancellations. It's important to us that the platform works seamlessly for every workflow, and we recognize how streamlining bundle management could make a meaningful difference. Your insight helps us better understand where improvements matter most. We're grateful to support your success as your all-in-one platform. Thank you for trusting Vendasta with your business. ### 18. The Best Platform for Agencies—Helpful Staff and Awesome AI **Rating:** 5.0/5.0 stars **Reviewed by:** Dave M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Vendasta AI Platform?** This is by far the best platform to help an agency manage their clients and use tools to help businesses succeed. **What do you dislike about Vendasta AI Platform?** I haven't found a single thing to dislike. Their staff is helpful. The AI infused is awesome. **What problems is Vendasta AI Platform solving and how is that benefiting you?** It helps me to get more clients. When they see the dashboard they get, they instantly want it! **Official Response from Vendasta Marketing:** > Thank you for the review, Dave! We love hearing that our Vendasta AI Platform is helping you win new clients. Our goal is to give your agency a powerhouse presence from day one, and we’re thrilled you’re seeing value in the AI tools. We’re committed to building AI Employees that help you scale faster and deliver even stronger results. Proud to be part of your success, keep crushing it! ### 19. Buggy Platform, Constant Outages, and Overpromised Marketing Services **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Vendasta AI Platform?** They offer a lot of services are great for someone new to the industry as a starting point. **What do you dislike about Vendasta AI Platform?** It is very buggy, there are constant outages, their marketing services team is absolutely awful, promise a lot but only delivery on about 50% of what is promised, thier integrations are touted as a huge feature when in reality they are all one way and are meant to make you stuck using a CRM nobody likes. **What problems is Vendasta AI Platform solving and how is that benefiting you?** It’s fairly cheap for web development and with enough yelling and threatening emails they will get things done. **Official Response from Vendasta Marketing:** > We are very sorry to hear about the frustrations you’ve experienced with platform stability and our marketing services. This is certainly not the level of service we strive to provide our partners. Please reach out to us directly at support@vendasta.com or contact your Account Manager so we can discuss a path forward and resolve these issues. We truly value your partnership and want to make this right. ### 20. Reliable Platform That Drives Innovation and exceptional customer experiences **Rating:** 5.0/5.0 stars **Reviewed by:** George L. | Inductee, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Vendasta AI Platform?** Very solid platform, we rely on the platform to run our business and deliver solutions to our customers. **What do you dislike about Vendasta AI Platform?** Lots going on and sometimes it’s hard to keep up with the development cycle and new features. Good problem to have as it helps us position our agency as innovative **What problems is Vendasta AI Platform solving and how is that benefiting you?** All in one platform that helps us manage our clients in a scalable model which ensure we build profitable revenue **Official Response from Vendasta Marketing:** > It's great to hear that Vendasta has become a reliable engine for your agency! We love that you see our frequent updates as a way to position your business as a leader in innovation—that is exactly the 'growth mindset' we strive to support. ### 21. Vendasta can be the foundation for any Digital marketing Agency **Rating:** 4.0/5.0 stars **Reviewed by:** Mary Ellen A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Vendasta AI Platform?** Vendasta is a platform our company will always use. For us, it is foundational. We utilize the Snapshots for every prospect and have found partners in the Marketplace that are good and very easy to work with. I appreciate the advancements they are trying to make with tools like AI WebChat and AI Receptionist. If I was new to launching an agency, Vendasta would be the first and only platform I would purchase. **What do you dislike about Vendasta AI Platform?** We do not use their automations or CRM. There are just other companies out there that either make Integrations easier or unnecessary or just have more robust features. I also do not like Vendasta's billing for products and the cumbersome way to access who your being billed for and what product. I wish Customer Service was quicker to respond. Onboarding and training is clunky - I wish there was a better way to really become a product expert. I took Bootcamp twice and still get twisted up on the different products. **What problems is Vendasta AI Platform solving and how is that benefiting you?** I have been invovled with an agency for many years I have never been able to find any other platform that has a report as complete as the SnapShot report. It is the perfect way to start a conversation with a prospect. **Official Response from Vendasta Marketing:** > We're thrilled to hear that Vendasta has become foundational for your agency and that you find the Snapshots and Marketplace partners valuable. We appreciate your feedback on areas for improvement and will take it into consideration for future enhancements. ### 22. An AI Platform That Eases Stress and Helps You Catch Every Lead **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Vendasta AI Platform?** The AI platform has taken loads of stress at the idea of missing possible leads. The team has been beyond amazing in guiding me throughout the whole process and even willing to take on tasks to speed up the process. **What do you dislike about Vendasta AI Platform?** Not a single thing thus far that I have experienced. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Better organization which in turn leads to more potential leads and to ensure my current clientele is not left unanswered. ### 23. Stellar CRM Solution with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Zavier D. | Director of Marketing Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Vendasta AI Platform?** I think the customer support team is the biggest differentiator that I've noticed from other platforms. We've had a lot of support in onboarding for the platform and also as we have needs come up to assist with client account management and technical support. We have a dedicated person that supports us and helps us troubleshoot. **What do you dislike about Vendasta AI Platform?** Nothing. **What problems is Vendasta AI Platform solving and how is that benefiting you?** I use Vendasta AI Platform to manage client CRM services all in one place while adding other marketplace features. **Official Response from Vendasta Marketing:** > Thanks for the review Zavier! We’re so glad our support team, especially your dedicated point of contact has made a real difference. It’s great to hear you’re leveraging our unified system to manage your CRM and Marketplace in one place. That simplicity is exactly what we aim for. We’re grateful to be part of your growth, thanks for the partnership! ### 24. Vendasta AI Saves Me Time and has Fantastic Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Vendasta AI Platform?** I like that Vendasta AI saves me time. A lot of things that I used to manually do, I can now rely on AI to handle. The customer support has also been fantastic whenever I've had issues. **What do you dislike about Vendasta AI Platform?** There have been a few bugs here and there, and some things missing that feel like an oversight. **What problems is Vendasta AI Platform solving and how is that benefiting you?** The main problem that the platform is solving is not having enough time to cover all tasks required. The Vendasta platform with it's AI features frees up more of my time by automating repetitive tasks. **Official Response from Vendasta Marketing:** > We're sorry to hear about the issues you experienced with your connected Facebook account. We understand the frustration this may have caused and we apologize for any inconvenience. We will investigate this matter further to ensure it doesn't happen again in the future. Thank you for your feedback! ### 25. 24/7 support with minutes. never leaves a case open. **Rating:** 5.0/5.0 stars **Reviewed by:** Steve d. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Vendasta AI Platform?** The engineers’ experience and responsiveness really stand out. They’re willing to negotiate contracts and provide strong rebranding support, including tools, videos, and slide decks. They also help with meetings with new customers, along with onboarding and training for both team members and new customers. **What do you dislike about Vendasta AI Platform?** To be honest, I can’t really say much about this. I would have said it was the foreign currency charge on my card, but they resolved that through stripe. **What problems is Vendasta AI Platform solving and how is that benefiting you?** scaling Local SEO for my real estate clients **Official Response from Bill Johnson:** > Steve, thanks for your kind words and your excellent review. We place a real priority on customer service and support, and we appreciate you taking note of that focus. We are continually making improvements to our platform (like the foreign exchange) and we have some incredibly exciting upgrades coming throughout 2023. Thanks for your support of Vendasta. ### 26. AI Products That Really Help Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Vendasta AI Platform?** The unique features of the chatbot to the AI receptionist are tools that are easy to use for businesses. **What do you dislike about Vendasta AI Platform?** The only thing that I dislike has nothing to do with the user interface, but the fact that to get a full demo, you need to pay for the product. I think that's a bit frustrating. **What problems is Vendasta AI Platform solving and how is that benefiting you?** It's finding better solutions that I can offer to clients who are small business owners. This is helpful to implement and tracks progress. **Official Response from Vendasta Marketing:** > Thank you for the feedback! It’s great to see our AI receptionist and chatbot helping you drive results for local businesses. We appreciate the feedback on our demo process—we're committed to making our technology easy and accessible, and we'll keep your comments in mind as we work to relentlessly automate and improve the onboarding experience. ### 27. Comprehensive Platform with Outstanding Service **Rating:** 4.5/5.0 stars **Reviewed by:** Gene M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Vendasta AI Platform?** It is comprehensive, but what i like best is the service **What do you dislike about Vendasta AI Platform?** too many features and sometimes too complicated **What problems is Vendasta AI Platform solving and how is that benefiting you?** It is providing a suite of services that would be too complex for a smaller firm to build on their own, and associated hand-holding necessary sometimes. **Official Response from Vendasta Marketing:** > Thanks for the feedback! We’re really glad the service has stood out for you. Supporting our partners is something we take seriously. As we continue to add capabilities, we’re focused on making the experience easier to navigate and better supported along the way. We’re glad we can provide tools and support that would otherwise be difficult to build in-house. ### 28. Serves Its Purpose, but Feels Backwards Compared to Other Platforms **Rating:** 2.5/5.0 stars **Reviewed by:** Juan David H. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Vendasta AI Platform?** Its okay, it serves its purpose, its just that it is lacking to be really mindblowing **What do you dislike about Vendasta AI Platform?** It feels kinda backwards compared to other platforms, just not there yet **What problems is Vendasta AI Platform solving and how is that benefiting you?** It helps with organization of leads and cusotmers **Official Response from Vendasta Marketing:** > Thank you for your honest feedback. We appreciate you recognizing how Vendasta helps organize your leads and customers, and we hear your concerns about the platform’s pace of innovation. Delivering a standout, future-ready experience is a top priority for us, and candid input like yours is essential as we continue to evolve. We’re always working on improvements, and your insights guide our efforts to better serve you and your business. ### 29. Quick Answers When You Need Them **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Vendasta AI Platform?** I really enjoy how quickly it answers the questions I have. **What do you dislike about Vendasta AI Platform?** Sometimes, I still prefer talking to an actual human being. **What problems is Vendasta AI Platform solving and how is that benefiting you?** It has helped with billing questions. It gives a quick response to questions I have, **Official Response from Vendasta Marketing:** > Thank you for your feedback. We're pleased that Vendasta AI Platform has been helpful in addressing your billing questions and providing quick responses. We understand the value of human interaction and are working to enhance our customer service experience. ### 30. Polished CRM with a Smooth, Well-Navigated Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Mandeep K. | Senior Manager, Software Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Vendasta AI Platform?** CRM tool pretty polished and proper navigated workflow **What do you dislike about Vendasta AI Platform?** Nothing as of now. Probably licensing cost on bit higher side **What problems is Vendasta AI Platform solving and how is that benefiting you?** CRM, HR management all workflows are managed properly ### 31. Vendasta: AI Tools **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about Vendasta AI Platform?** I appreciate the tools at our disposal! While I have not implemented the AI Platform yet and need to explore it more fully to see how it would best fit our business model, I am most looking forward to how it could streamline replies to customer inquiries. **What do you dislike about Vendasta AI Platform?** Nothing as of yet; I am looking forward to exploring it more fully and appreciate that it gathers everything in a knowledge base. **What problems is Vendasta AI Platform solving and how is that benefiting you?** While I have to implement it in our business as of yet, I am looking forward to how it would streamline replies to customer inquiries and help me see which social media posting strategies are the most effective. **Official Response from Dani Wawryk:** > We're glad you're enjoying your experience with Vendasta's products and teams, The Rock 98.5 team! Thanks for the kind review. ### 32. Easy to Use, Great Value, and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Vendasta AI Platform?** The ease of use, coupled with a very attractive pricing plan, makes it the perfect partner in our digital sales efforts. Their support and onboarding are two outstanding features. **What do you dislike about Vendasta AI Platform?** We haven't found anything we dislike about it. **What problems is Vendasta AI Platform solving and how is that benefiting you?** We have frequent requests for smaller campaigns or limited time ones, and Vendasta makes handling those one-time or infrequent ads a snap to accommodate. **Official Response from Vendasta Marketing:** > Thank you so much for the review! We’re excited to hear that our ease of use, pricing, and support have helped fuel your digital sales efforts, and that onboarding set you up for success right from the start. It’s wonderful to know that Vendasta is making limited-run and one-off campaigns easy to manage for your team. We’re grateful to be your partner and are always here to support your growth! ### 33. Always-Available Account Manager Who’s There When You Need Help **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Vendasta AI Platform?** I really appreciate always having access to our Account Manager, who’s available to help whenever I have questions. **What do you dislike about Vendasta AI Platform?** I wish we had more insight into how our customers are doing overall, especially clearer visibility into how much we’ve helped them and the impact we’ve had. **What problems is Vendasta AI Platform solving and how is that benefiting you?** It’s helping us generate sales, which is exactly what my company needs right now. **Official Response from Vendasta Marketing:** > Thank you for the review! We’re thrilled to hear that your Account Manager is providing great support and that the platform is driving sales for your company. We are currently focused on erasing complexity around data to give you a clearer "holistic story" of the impact you’re making for your clients. Our Executive Reports are designed to do exactly that by surfacing proof of performance, but we are also relentlessly automating more deep-dive analytics so you can always see the value you're delivering "out-of-the-box." We’re excited to keep growing with you! ### 34. User-Friendly Platform with Intelligent Chat Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Eric H. **Reviewed Date:** February 11, 2026 **What do you like best about Vendasta AI Platform?** I find the Vendasta AI Platform really easy to use. I also like the Chat GPT integration because their responses seem to be intelligent. The initial setup was fairly easy. **What do you dislike about Vendasta AI Platform?** I'm not familiar enough with it. **What problems is Vendasta AI Platform solving and how is that benefiting you?** I use Vendasta AI Platform for giving customers access to Yext and managing social media. ### 35. Fantastic Platform and a Great Team to work With **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Vendasta AI Platform?** The system is very easy to use, and it’s simple to navigate around. **What do you dislike about Vendasta AI Platform?** Would be good to have a partner app to use on your phone **What problems is Vendasta AI Platform solving and how is that benefiting you?** It’s really good for helping small businesses get more organized and keep things running smoothly. **Official Response from Vendasta Marketing:** > Thank you for the review! We’re glad the platform is helping your clients stay organized. We appreciate you flagging the subscription issue—we’re working hard to erase complexity and ensure our billing is always transparent and predictable. ### 36. All-in-One Platform That Saves Us Tons of Time **Rating:** 5.0/5.0 stars **Reviewed by:** Anindita B. | SEO Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Vendasta AI Platform?** All-in-one platform.Huge Time saver tool **What do you dislike about Vendasta AI Platform?** can create confusion about workflows and pricing can be bit low **What problems is Vendasta AI Platform solving and how is that benefiting you?** SEO, listings, reputation management, etc., in one place. ### 37. TRUST-A skill Vendasta puts into action for each and every project! **Rating:** 4.5/5.0 stars **Reviewed by:** Wendy R. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2025 **What do you like best about Vendasta AI Platform?** Even when I have a "dumb question", the staff always treats me with professional answers and makes me feel like a valued client. Vendasta has a complete array of products and services that are at my disposal, to help me make my agency run smoothly and handle lots of services to offer my own clients. **What do you dislike about Vendasta AI Platform?** I cannot think of anything that I dislike about Vendasta. They have always been there to help me with my platform, to help me navigate to where I need to go to solve my issues, and they have many resources, blogs, trainings, and help library to also help with my needs. THIS is a GREAT provider for my agency! **What problems is Vendasta AI Platform solving and how is that benefiting you?** Fulfilling services that I offer in my agency, that I don't want to perform myself. **Official Response from Vendasta Marketing:** > So glad to hear that our platform and services have been beneficial for your agency! We're committed to providing the resources and support you need to succeed. We appreciate the trust you've placed in our fulfillment team. ### 38. Incredible Support That Makes Getting Started with Vendasta Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Vendasta AI Platform?** The support has been incredible, specifically Justin, who has helped me every step of the way familiarizing myself with Vendasta products and their platform. **What do you dislike about Vendasta AI Platform?** I have had some issues with my email connecting to the platform and being able to send Vendasta contracts to clients **What problems is Vendasta AI Platform solving and how is that benefiting you?** It enables me to sell to my clients while Vendasta works on the behind the scenes programs. **Official Response from Vendasta Marketing:** > Thank you for the partnership. It’s great to see that our support is helping you get to market faster. We know that being able to send contracts and sync emails is vital for your sales velocity, so we hear your frustration on those technical hurdles. Our goal is to ensure the platform remains a reliable engine for your agency’s growth. We appreciate you choosing Vendasta to power your operations. ### 39. Vendasta’s All-in-One CRM Solution for Agency & Client Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Vendasta AI Platform?** I like that Vendasta provides an all-in-one solution for our agency CRM and for managing our clients’ CRM needs. It makes it easier to keep everything organized in one place. **What do you dislike about Vendasta AI Platform?** I do wish some of the automations were more straightforward. Right now, it feels unnecessarily complicated to get from A to B, especially compared with other software I’ve used. **What problems is Vendasta AI Platform solving and how is that benefiting you?** It helps manage CRM and automation for multiple clients and ourselves. **Official Response from Vendasta Marketing:** > Thanks for the feedback! We’re glad our all-in-one CRM is helping you keep your agency and clients organized. We've taken note of your feedback on automations—we're focused on erasing complexity to make sure our technology is powerful yet simple to use. We’re excited to keep building a more streamlined experience for you and your clients! ### 40. Excellent Onboarding and Clear User Documentation **Rating:** 4.0/5.0 stars **Reviewed by:** Louise A. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Vendasta AI Platform?** Onboarding & user documentation for how to use products. **What do you dislike about Vendasta AI Platform?** Not enough detail, very minimal Campaigns Pro analytic data. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Having all data and info in one place. **Official Response from Vendasta Marketing:** > We're sorry to hear about the issues you experienced with your connected Facebook account. We understand the frustration this may have caused and we apologize for any inconvenience. We will investigate this matter further to ensure it doesn't happen again in the future. Thank you for your feedback! ### 41. Nice app to manage all the work easily **Rating:** 4.0/5.0 stars **Reviewed by:** Hetanshkumar S. | Lab analyst -2, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Vendasta AI Platform?** booking, qoing, AI software help to manage work and handling custoer conversations **What do you dislike about Vendasta AI Platform?** Sometimes, certain features are hard to understand **What problems is Vendasta AI Platform solving and how is that benefiting you?** it makes lie easy in communication and everything good and easy to prepare **Official Response from Vendasta Marketing:** > Thanks for the review! Love hearing that you’re using Vendasta for booking and handling customer conversations in one place. That “everything is good and easy to prepare” feeling is the goal. On the features that are hard to understand, we're always working to make the platform more intuitive, and we are always happy to walk through a process to make it more clear. Appreciate you taking the time to share your experience! ### 42. Vendasta puts everything under one roof **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph P. | Regional Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Vendasta AI Platform?** It allows our agence to operate relatively efficiently even with our own internal friction. The platform is not restrictive, but is very flexible, allowing us to even use vendors who are not a part of their eco-system. Vendasta is always improving, which is helpful on many levels, but given it's human nature to seek shiny objects, Vendasta helps us satisfy this with our clients in a way that is still congruent with their overlall marketing plan. **What do you dislike about Vendasta AI Platform?** As with any cloud-based software platform, there are occasional bugs, but the Vendasta team is continually improving things. They are pretty good about fixing problems. And their support team generally responds within a day. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Business owners rarely (if ever) wake up thinking, "Man I really need some radio." Digital is a different story. They know they need it and their problems are mostly public-facing. When I show them how they can de-Frankenstein their tech stack, that creates a value-based sales conversation that we can win with Vendasta. Another big challenge is training digital sellers. Vendasta Academy and other resources help make this less of a burden for me becuase I can refer reps to videos to find answers to certain questions. **Official Response from Vendasta Marketing:** > "De-Frankenstein" – we couldn't have said it better ourselves! Thank you for the thoughtful review, Joseph. The team will be thrilled to hear you're enjoying your experience. ### 43. Vendasta's platform is a powerful, versatile tool to easily unlock an agency's full potential. **Rating:** 5.0/5.0 stars **Reviewed by:** WESTON H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Vendasta AI Platform?** The Vendasta Platform makes it easy to maximize the value an agency brings to it's clients. Through the comprehensive software product offerings, Vendasta partnerships, and the customizable white label business app that is tailored for each client, Vendasta offers an agency the tools they need to make a powerful impact on their client's online presence day 1. The platform is backed by a top-notch customer service team and each Agency has the ability to be coached along the way by their very own Vendasta representative. These representatives are very helpful in explaining how the software works. They offer valuable insights towards your Agency's target business niches and help formulate a game plan that is both cost effective for your agency and impactful for your clients. This drives results. Period. **What do you dislike about Vendasta AI Platform?** I wish the business app could cosmetically tailored a little more to personalize the experience with clients using their inside sales teams to access the CRM and messaging features. (Client facing branding that includes the client logo with agency logo) **What problems is Vendasta AI Platform solving and how is that benefiting you?** Vendasta offers software solutions in one place that saves a tremendous amount of time versus trying to formulate my own way of navigating through the hurdles of my business's and client's needs. ### 44. They helped us to become multi-dimensional in serving our customers **Rating:** 4.5/5.0 stars **Reviewed by:** Nate F. | Digital Service Specialist/Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Vendasta AI Platform?** Vendasta has helped our radio network become now just a 1-trick pony, but a comprehensive source for marketing and advertising to better serve our partners in today's digital economy. The products and services have been fantastic! The customer service has been very prompt and professional. I love using the all-in-one dashboard and now helping our partners to do the same. **What do you dislike about Vendasta AI Platform?** Since they offer so many various services, it can take a little while to get familiar with all of the options for your agency. **What problems is Vendasta AI Platform solving and how is that benefiting you?** They help us to over more than just radio advertising for our clients. They've opened us up to a whole world of digital marketing and advertising so we can efficiently service our partners. ### 45. Expensive wholesale software **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Vendasta AI Platform?** They offer many types of software and services to new agencies starting out. **What do you dislike about Vendasta AI Platform?** Their tiered system. I started out paying thousands of dollars in my first year thinking I couldnt white label my services. Found out the starter version allows you to market your agency white labeled which saves money. I wasted too much money starting out when I should of have been on their starter/tier 1 account. I'm researching other options. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Their services helped me win new website customers. But the wholesale pricing is very expensive and doesn't leave room for much profit. ### 46. Brandon is great **Rating:** 5.0/5.0 stars **Reviewed by:** Peter S. | Digital Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Vendasta AI Platform?** I love our new POC at Vendasta, Brandon Kuse. He's knowledgable, approachable, and I appreciate his sales driven approach. **What do you dislike about Vendasta AI Platform?** So far it's great - still processing how to pitch all of this concisely, but I have been receiving all of the support I could ever need from Brandon. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Its fantastic for SEO ### 47. Bloated with little margins for resale **Rating:** 1.0/5.0 stars **Reviewed by:** Roz S. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Vendasta AI Platform?** I like that it has a dashboard for customers, I like the idea of what Vendasta is trying to do **What do you dislike about Vendasta AI Platform?** They dont train their support very well, I think they spend all their time training people to sell sell sell. The make a lot of promoises they cant keep. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Offering me a lot of vendor services supposedly at a price point where I can mark up, but often time the vendor offers these prices or better anyway so you are paying Vendasta LOT of money to be middle man ### 48. Best Virtual Calendar Assistant for Executives and Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Howard F. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Vendasta AI Platform?** It doesn't matter if your email trips spam alarms. **What do you dislike about Vendasta AI Platform?** After repeated incidents where CalendarHero appeared on Spam lists and caused my email to trigger spam notifications, I canceled my subscription. **What problems is Vendasta AI Platform solving and how is that benefiting you?** CalendarHero saves me a couple of hours every month. All I have to do is keep my calendar up to date and the software manages the rest of the appointment process. CalendarHero is definitely worth its minimal monthly cost and pays back in both time saved and an improved appointment experience for my clients. ### 49. Best support and training you'll find! **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Vendasta AI Platform?** What I've found to be the best, is the dedication that everyone has at Vendasta to making sure that we (as an agency owner) succeed at what we do. They make sure we have every chance to learn more and do more with their Conquer Local Academy. **What do you dislike about Vendasta AI Platform?** It was like drinking from a firehose at first, but if you do what they recommend and stick with the training, spend time using the platform, and ask questions when you have them, you will succeed. **What problems is Vendasta AI Platform solving and how is that benefiting you?** Vendasta has been streamlining the processes that SMBs go through everyday with their clients and coming up with excellent pre-built packages that can help businesses at every stage of growth. I mean from small start-ups to businesses that are in growth/legacy phase, Vendasta has tools that you can use to help them all. ### 50. Helped us complete our Digital service offerings **Rating:** 4.0/5.0 stars **Reviewed by:** Jeremy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Vendasta AI Platform?** The options for digital services covers almost everything we could need. The support team has been great whether it be the helpdesk, Amanda, Myron, or anyone we've dealt with A lot of benefits to the platform including CRM and project management **What do you dislike about Vendasta AI Platform?** Sometimes the platform acts up and doesn't load correctly While theres a lot of offerings, it's hard to determine which is the best for our needs at times. The platform could be more user friendly Billing and invoices have been an issue but are getting better **What problems is Vendasta AI Platform solving and how is that benefiting you?** Vendasta has an excellent website service. We have been very happy with that aspect of the business. We are slowly training the sales team to use the snapshot reports and CRM system. We have mostly been using vendasta to improve our clients digital footprint and listings/reviews. ## Vendasta AI Platform Discussions - [I would like to know how many countries Vendasta reaches with the plataform.](https://www.g2.com/discussions/46870-i-would-like-to-know-how-many-countries-vendasta-reaches-with-the-plataform) - 1 comment, 1 upvote - [What is the best resell tool in the Vendasta platform?](https://www.g2.com/discussions/39501-what-is-the-best-resell-tool-in-the-vendasta-platform) - 1 comment, 1 upvote - [What’s the best way to land a client?](https://www.g2.com/discussions/37838-what-s-the-best-way-to-land-a-client) - 2 comments, 1 upvote - [Have you had tech issues](https://www.g2.com/discussions/32222-have-you-had-tech-issues) - 1 comment, 1 upvote - [How has CalendarHero improved your scheduling processes, and what features do you find most useful?](https://www.g2.com/discussions/how-has-calendarhero-improved-your-scheduling-processes-and-what-features-do-you-find-most-useful) - 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[Zapier](https://www.g2.com/products/zapier/reviews) ## Vendasta AI Platform Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Product & Price List Management - Quote & Order Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - Mobile Optimized **Channel Functionality** - Display Functionality **Campaign Management & Optimization** - Paid Keyword Optimization - Bid Rules - Ad Creation and Editing - Ad and Landing Page Scheduling - Scenario Planning - Portfolio Bid Optimization - Advanced Targeting Options - Offline Capabilities - Extensions - Product Listing Ads - Budget Execution & Monitoring **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Billing** - Automation - Adjustments **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Social Media - Dashboards and Reporting **Content** - Document Collaboration - Versioning - E-Signature - File Request - Feedback **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Platform Interoperability** - Close Ecosystem API **Platform Interoperability** - Close Ecosystem API **Platform Interoperability** - Close Ecosystem API **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Customer Support** - Text - Speech - Knowledge Base **Content Generation - AI Content Creation Platforms** - Output quality - Branding - Performance **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Agentic AI - Cross-Channel Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Customer Support** - Customer Support Portal - Knowledge Base **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Video Functionality** - Video Functionality **Analytics & Administration** - Ad and Conversion Tracking - Attribution - Reports **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Dunning** - Collections **Performance** - Real-Time Updates - Analytics **Collaboration** - Billing and Invoicing - Instant Messaging - Project Management - Analytics - Time Tracking - Mobile Application **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Automation** - Ticket Resolution - Customization - Intelligent Routing **Management - AI Content Creation Platforms** - Collaboration - Security and Privacy - Moderation **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Agentic AI - Display Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Video Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management **Platform** - Reporting and Dashboards **Social Functionality** - Social Functionality **Platform** - APIs - Notifications - Customization - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Workflow Capability - Internationalization **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting **Performance Analysis** - Coaching - Peformance Tracking **Performance** - Packages - Discounts **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Free Resources** - Email - Domain - SSL Certificates **Artificial Intelligence** - Learning - Language - Conversational AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Content** - Email Integrations - Permissions - WordPress Tool **Sales Analysis** - ROI Forecasting - Sales Forecasting **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Support** - Customer Support **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications ## Top Vendasta AI Platform Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,944 reviews) - [Synup](https://www.g2.com/products/synup/reviews) - 4.5/5.0 (309 reviews) - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,087 reviews)