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Shopify

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6,269 reviews
  • 12 profiles
  • 15 categories
Average star rating
4.4
#1 in 7 categories
Grid® leader
Serving customers since
2006
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Shopify

4,911 reviews

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

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Shopify Plus

812 reviews

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

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Shopify POS

349 reviews

Retail POS for unifying in-store and online sales

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Handshake

64 reviews

Handshake is a sales order management app for wholesale.

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Commerce Components by Shopify

56 reviews

Commerce Components by Shopify is the modern, composable stack for enterprise retail where retailers can take components of Shopify to integrate with their own systems.

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Burst by Shopify

42 reviews

Free stock photos for websites and commercial use. Burst is a free stock photo platform that is powered by Shopify.

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Display Ad Generator

19 reviews

adclouds is a customer engagement software that allows its users to create ads and load them with variations of messages, images, and colors and it tests all of it automatically in real time.

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Shopify Inbox

16 reviews

Shopify Inbox is a free messaging tool designed to enhance customer engagement and boost sales by enabling real-time communication between merchants and shoppers. Integrated seamlessly into the Shopify platform, it allows store owners to manage customer conversations directly from their admin panel or through dedicated mobile applications. By providing live customer data, such as browsing history, cart contents, and past orders, Shopify Inbox empowers merchants to offer personalized support and product recommendations, thereby increasing conversion rates and fostering stronger customer relationships. Key Features and Functionality: - Seamless Integration: Easily add chat functionality to your online store through a straightforward setup within the Shopify admin interface. - AI-Powered Responses: Utilize artificial intelligence to generate instant answers and suggested replies, enabling quicker responses to customer inquiries. - Customer Insights: Access detailed customer profiles, including products viewed, items in the cart, and order history, to tailor interactions effectively. - Product and Discount Sharing: Send product recommendations, images, and discount codes directly within the chat, facilitating upselling and enhancing the shopping experience. - Automated Messaging: Set up automated greetings, contact information collection, and responses to frequently asked questions, saving time for both merchants and customers. Primary Value and Solutions Provided: Shopify Inbox addresses the need for efficient and personalized customer communication in the e-commerce space. By offering real-time chat capabilities integrated with live customer data, it enables merchants to provide immediate assistance, recommend products, and offer discounts, all of which can lead to increased sales and customer satisfaction. The AI-driven features and automation tools reduce response times and streamline customer support processes, allowing businesses to manage inquiries more effectively and focus on growth.

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FormCRM AI Custom Form Builder

0 reviews

FormCRM helps you build professional-looking custom forms with the advanced AI form builder. Create multi-step form, warranty form, survey form, lead form, registration form, product form, wholesale form or contact form builder with file upload option; our powerful form builder has you covered. The drag-and-drop feature and natural prompts let you refine your forms effortlessly. This Shopify form builder allows customer creation and seamlessly integrates with 3rd-party email tools. - Build contact form, warranty registration form, wholesale form & any custom form - Create forms using a easy drag-and-drop interface with image/file uploads option - Craft multistep forms with multilingual support and conditional logic - Enable auto-response, admin notifications, submission limit and domain blocking - Integrate with Shopify customers, Mailchimp, Google Sheets and Google Drive

Profile Name

Star Rating

4241
1620
311
50
47

Shopify Reviews

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Profile Name
Star Rating
4241
1620
311
50
47
Caitlin X.
CX
Caitlin X.
01/19/2026
Validated Reviewer
Review source: Organic

Effortless Stock Management, Seamless Ecommerce Integration

I like Shopify POS because it was made with e-commerce in mind and e-commerce first, which aligns perfectly with how much shopping is done online these days. The seamless integration between online and in-store is something I really appreciate, especially in this post-COVID world where such integration is vital. It's very easy to manage and gives me a clear view of where stock is located between physical stores and the online store with just a simple iPad. This simplicity means anyone can easily track inventory without the worry of duplicate stock movements. Overall, Shopify POS is built for first-world e-commerce integration, making it really effective.
SS
Sarah S.
01/16/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Setup and Seamless Integrations

I find Shopify POS very easy to set up, which is great. I like that it integrates seamlessly with our WMS and Accounting software, allowing us to link orders for efficient inventory tracking and generating comprehensive sales reports. This transition to Shopify has enabled us to expand from B2B to B2C, which has brought in more customers and increased sales. Overall, it's pretty good to use.
Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
01/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Streamlines My Ecom and Retail Business Effortlessly

I love how it streamlines both my ecom and retail business.

About

Contact

Phone:
1-888-329-0139
HQ Location:
Ottawa, ON

Social

@Shopify

What is Shopify?

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere.

Details

Year Founded
2006
Ownership
NYSE:SHOP