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Shopify

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6,511 reviews
  • 17 profiles
  • 19 categories
Average star rating
4.4
#1 in 11 categories
Grid® leader
Serving customers since
2006
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Shopify

5,083 reviews

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

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Shopify Plus

861 reviews

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

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Shopify POS

366 reviews

Retail POS for unifying in-store and online sales

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Handshake

65 reviews

Handshake is a sales order management app for wholesale.

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Commerce Components by Shopify

57 reviews

Commerce Components by Shopify is the modern, composable stack for enterprise retail where retailers can take components of Shopify to integrate with their own systems.

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Burst by Shopify

42 reviews

Free stock photos for websites and commercial use. Burst is a free stock photo platform that is powered by Shopify.

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Display Ad Generator

19 reviews

adclouds is a customer engagement software that allows its users to create ads and load them with variations of messages, images, and colors and it tests all of it automatically in real time.

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Shopify Inbox

16 reviews

Shopify Inbox is a free messaging tool designed to enhance customer engagement and boost sales by enabling real-time communication between merchants and shoppers. Integrated seamlessly into the Shopify platform, it allows store owners to manage customer conversations directly from their admin panel or through dedicated mobile applications. By providing live customer data, such as browsing history, cart contents, and past orders, Shopify Inbox empowers merchants to offer personalized support and product recommendations, thereby increasing conversion rates and fostering stronger customer relationships. Key Features and Functionality: - Seamless Integration: Easily add chat functionality to your online store through a straightforward setup within the Shopify admin interface. - AI-Powered Responses: Utilize artificial intelligence to generate instant answers and suggested replies, enabling quicker responses to customer inquiries. - Customer Insights: Access detailed customer profiles, including products viewed, items in the cart, and order history, to tailor interactions effectively. - Product and Discount Sharing: Send product recommendations, images, and discount codes directly within the chat, facilitating upselling and enhancing the shopping experience. - Automated Messaging: Set up automated greetings, contact information collection, and responses to frequently asked questions, saving time for both merchants and customers. Primary Value and Solutions Provided: Shopify Inbox addresses the need for efficient and personalized customer communication in the e-commerce space. By offering real-time chat capabilities integrated with live customer data, it enables merchants to provide immediate assistance, recommend products, and offer discounts, all of which can lead to increased sales and customer satisfaction. The AI-driven features and automation tools reduce response times and streamline customer support processes, allowing businesses to manage inquiries more effectively and focus on growth.

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Cartlytics

3 reviews

Real-time cart analytics with customer journey tracking, UTM insights & abandoned cart recovery.

Profile Name

Star Rating

4422
1671
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49

Shopify Reviews

Review Filters
Profile Name
Star Rating
4422
1671
320
50
49
Prahlad K.
PK
Prahlad K.
05/08/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Affordable and Seamless E-Commerce Experience

I like that Shopify is a consolidated platform, and the pricing is very low. I value the order management system because it integrates with my warehouse management system as well. It's easy to set up, which was helpful for my business.
Mohd I.
MI
Mohd I.
Customer Support Professional
05/07/2026
Validated Reviewer
Review source: Organic

Real-Time SEO Insights & Easy Setup, But UI Improvement Needed

I love that Shopify's SEO score is visible in real-time while I'm working on product descriptions, which helps me edit according to the score and requirements. The initial setup of Shopify was a breeze; everything was easy to understand, and I could figure things out without anyone's help.
Corinne H.
CH
Corinne H.
05/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simplified Tasks with a Smooth, All-in-One Ecosystem

I like how it's simplfied many tasks for my team. Also that it's an all in one ecosystem. It handled hosting, analytics, inventory tools, integrations and more. The checkout experience for customers is also very direct and smooth.

About

Contact

Phone:
1-888-329-0139
HQ Location:
Ottawa, ON

Social

@Shopify

What is Shopify?

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere.

Details

Year Founded
2006
Ownership
NYSE:SHOP