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Shopify

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6,588 reviews
  • 19 profiles
  • 21 categories
Average star rating
4.4
#1 in 12 categories
Grid® leader
Serving customers since
2006
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Shopify

5,143 reviews

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

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Shopify Plus

872 reviews

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

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Shopify POS

368 reviews

Retail POS for unifying in-store and online sales

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Handshake

65 reviews

Handshake is a sales order management app for wholesale.

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Commerce Components by Shopify

57 reviews

Commerce Components by Shopify is the modern, composable stack for enterprise retail where retailers can take components of Shopify to integrate with their own systems.

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Burst by Shopify

42 reviews

Free stock photos for websites and commercial use. Burst is a free stock photo platform that is powered by Shopify.

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Display Ad Generator

19 reviews

adclouds is a customer engagement software that allows its users to create ads and load them with variations of messages, images, and colors and it tests all of it automatically in real time.

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Shopify Inbox

18 reviews

Shopify Inbox is a free messaging tool designed to enhance customer engagement and boost sales by enabling real-time communication between merchants and shoppers. Integrated seamlessly into the Shopify platform, it allows store owners to manage customer conversations directly from their admin panel or through dedicated mobile applications. By providing live customer data, such as browsing history, cart contents, and past orders, Shopify Inbox empowers merchants to offer personalized support and product recommendations, thereby increasing conversion rates and fostering stronger customer relationships. Key Features and Functionality: - Seamless Integration: Easily add chat functionality to your online store through a straightforward setup within the Shopify admin interface. - AI-Powered Responses: Utilize artificial intelligence to generate instant answers and suggested replies, enabling quicker responses to customer inquiries. - Customer Insights: Access detailed customer profiles, including products viewed, items in the cart, and order history, to tailor interactions effectively. - Product and Discount Sharing: Send product recommendations, images, and discount codes directly within the chat, facilitating upselling and enhancing the shopping experience. - Automated Messaging: Set up automated greetings, contact information collection, and responses to frequently asked questions, saving time for both merchants and customers. Primary Value and Solutions Provided: Shopify Inbox addresses the need for efficient and personalized customer communication in the e-commerce space. By offering real-time chat capabilities integrated with live customer data, it enables merchants to provide immediate assistance, recommend products, and offer discounts, all of which can lead to increased sales and customer satisfaction. The AI-driven features and automation tools reduce response times and streamline customer support processes, allowing businesses to manage inquiries more effectively and focus on growth.

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Cartlytics

3 reviews

Real-time cart analytics with customer journey tracking, UTM insights & abandoned cart recovery.

Profile Name

Star Rating

4480
1687
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50
51

Shopify Reviews

Review Filters
Profile Name
Star Rating
4480
1687
320
50
51
Kumari D.
KD
Kumari D.
09/20/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simplifies Store Management with Minor Clutter Issues

I like Shopify Plus because it's quite efficient for handling orders and products for our online store. It makes it easy to log all the information regarding each order, which is really helpful for keeping track of everything. I also find it useful for quickly checking orders, updating products, and managing stock levels. The initial setup was fairly easy, which was a plus.
Kumar S.
KS
Kumar S.
Associate Software Developer @Right Prompt Technologies| Full stack Web Developer | RNSIT 24.
09/13/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamlines E-Commerce with Effective Automation

I really like how easy Shopify Plus makes it to manage stores and orders. The platform also has good customization and integration options, which I find very useful. I particularly appreciate the Shopify Flow feature, as it saves time by automating a lot of repetitive work. The initial setup was pretty easy too.
Raffaela S.
RS
Raffaela S.
Marketing Digital | Digital Account Manager | SEO
09/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Translated Using AI

Ease of Use with SEO Details That Could Be Improved

I like that Shopify is intuitive to use, easy to set up, and allows for batch creation of items, which is very helpful.

About

Contact

Phone:
1-888-329-0139
HQ Location:
Ottawa, ON

Social

@Shopify

What is Shopify?

Turn your cart into a revenue engine with slide cart upsell, free gifts, BOGO & post purchase upsell

Details

Year Founded
2006
Ownership
NYSE:SHOP
Website
www.shopify.com