Moosend Reviews & Product Details

We tried many similar software but those won't integrate properly or would decline our request saying -- a completed website is required. We understood it was a reference to Sales funnel as an incomplete website. Finally we ended up with Moosend. Moosend gave a very good chat support and since we did not have coding skills, also helped us out to see that Moosend integrates properly. That was the best part -- We got started! Review collected by and hosted on G2.com.

We are yet to find out.... Nothing to dislike yet. Review collected by and hosted on G2.com.

The cost per value itself should be enough to give this service a try with its forever free plan. And even if you decide to proceed with a free plan down the line, you're gonna be surprised. The price is way more affordable in comparison with competitors, and the support team is trying to help you, not just reply fast and send you to some techy manual. This may not look like a big deal, but when you are facing some technical question, a real human support usually helps to resolve your issue way faster than an automatic reply. Especially if you a in a hurry. Good job, guys and gals!

And a word about 'how' and 'why'. You see, today's email marketing providers market is already saturated. And the 'big boys' which names you probably know may don't have such a good support, but smaller companies like Moosend do. And they try to provide you with juicier options, better pricing plans, and even real-human support team. And this is my personal benefit of Mooosend.

Oh, and yeap, they deliver your emails on schedule too :) Review collected by and hosted on G2.com.

The user interface may be a bit outdated, but still user-friendly. Review collected by and hosted on G2.com.

The ease of use and interface simplicity. I needed a publicity app to send messages and emails to my volunteers and sponsors to help raise funds for our outreaches as I run a nonprofit organization. I searched online and found different alternatives but most of them were burdened with so many unnecessary processes that completely took the excitement out of the whole process. I was able to come up with the words while using a simple tool to get the design. Moosend is foolproof if you ask me. I love the fact that you can also track the eventual outcome of the emails sent- whether they were opened or not. Awesome! You can also save your contacts. All for freeeeeeee! Review collected by and hosted on G2.com.

None I know of. The interface is quite straight forward Review collected by and hosted on G2.com.

Very user-friendly and with a lot of features that help your business grow.

Also, the interface is great and easy to navigate. There are a lot of tools to use, and comparing to other, this is a real value for money.

If you do not have a lot of email subscribers, you can start for free. That's very nice. Review collected by and hosted on G2.com.

There is literally nothing that I disliked.

Comparing to other email marketing platforms, Moosend is the best choice and has helped me a lot to get more customers. Review collected by and hosted on G2.com.

When Mailchimp started charging $10/month to schedule emails, I looked for an alternative and found Moosend. With Moosend, not only can you schedule emails, but you can also create automation sequences on their free account (up to 1000 subscribers). Their creation flow is pretty simple, and I was able to set up a pop-up on my website without too much trouble. (I did have to do a little research, as I'm not a web designer, engineer, or coder, but it went pretty quickly). I also am able to set the emails to automatically resend to non-openers after a certain amount of time. Review collected by and hosted on G2.com.

I haven't seen where you can create and save your own templates, and that would be very helpful. The overall design doesn't translate to mobile quite as well as Mailchimp does, in that the blocks with an image and text next to each other would be stacked by Mailchimp, but Moosend doesn't appear to do that.

Also, when I imported my contacts as a CSV into Moosend, it missed almost everyone's name, so I've been manually adding them back in. Review collected by and hosted on G2.com.

The WYSIWYG editor is very easy to use. It takes a little to get used to it, but once you get it, it makes creating beautiful emails easy. The templates are very editable and help to create a clean, modern looking email. The stock art is very helpful and the formatting is very easy to use. It's surprisingly robust for the price! Review collected by and hosted on G2.com.

It doesn't seem to remember my social addresses. I have to add them manually every time I add the buttons in each email. It's kind of annoying, but not too terrible. Also, it doesn't automatically generate the leagalese at the bottom of each message. Other services I've used ensure compliance by adding the proper info in the footer including why someone is receiving the email and address, etc. I'm not as confident that I am being compliant as I was with the other system. Review collected by and hosted on G2.com.

Moosend really caught my attention with a user-friendly design, fun branding, and a set of great features.

The tool offers all the core features you may expect from an email marketing software (like campaigns, automations) as well as some extras (e.g. landing pages and forms).

The interface and the drag-and-drop editor are intuitive and easy to use. So even a newbie will be able to navigate around the tool and build campaigns and automations without any problem.

I also loved the flowchart-like view of the automations. It gives an overview of the whole automation flow and makes the whole process of the automation creation seamless.

Another big advantage of Moosend is their free plan which is very generous feature-wise. It includes all core features but you won’t be able to create landing pages. Also, the pricing of the software, in general, is quite budget-friendly. Review collected by and hosted on G2.com.

The only thing I'd improve in Moosend is their automations. You don't have a lot of triggers, conditions, and actions available to build powerful automations. This may be enough for most users but not for those who want to build advanced automated sequences. Review collected by and hosted on G2.com.

Decided i had had enough of Mailchimp always blocking adding new subscribers also the website has become difficult to navigate so started looking into alternatives. Moosend is much more user friendly and so far I am soo please with the results. Moosend please keep the site simple and fun to use don't go down the monkey route please used to enjoy using Mailchimp but now looking forward to the Moose. Clear and simple to use straight forward email marketing Review collected by and hosted on G2.com.

Still early days yet. We are using the free option for now - menus appear easy to use lists are easy to manage so far 10 out of 10. The email template editing took a little while to get used to but once you have been using it for a little while its fine, missing the email hotspot feature which used to be very useful when reviewing results. Have yet to work out how to change from $ to £. Would like the opportunity to look at using landing page option. Review collected by and hosted on G2.com.

Almost every essential feature is available to access in the free plan! Most of email marketing service charges you even when you're just starting out with 0-100 subscribers, but Moosend lets you access their features for free with a 1,000 subscribers limit, which is (personally) more than enough to help you build your audiences before upgrading to the paid version when you're settled up. Moosend has definitely helped me save a lot of money and time. I can do so much with the built-in campaign / template designer, and I've been receiving great help from the Moosend support team as well. Keep up the good work! Review collected by and hosted on G2.com.

So far I haven't found something to dislike, but I really hope Moosend would let users create inline form from scratch in the Designer mode. The current mode only lets you build an inline form from a pre-made templates, which is plenty resourceful in its own way, but still very limiting nonetheless. I really hope Moosend is mobile friendly, too. Review collected by and hosted on G2.com.

First and foremost, I can create easily nice looking newsletters & subscription forms. Also, it offers great documentation and useful tips on how to use the platform. For someone like me, that doesn't know how to start, makes the experience less painful and more manageable. Review collected by and hosted on G2.com.

Sometimes, my log-in page takes longer time to load. Other than that, I have't encountered any other concerning issues. Review collected by and hosted on G2.com.

I recently started using Moosend because it was highly recommended by a tech and business group I am a member of. I have been using GetResponse for years and have been satisfied with it, but Moosend had more to offer with better deliverability and more features, without the higher cost of other email platforms. It is easy to use and they continue to add new features. In fact, I am going to cancel my GetResponse even though it will take me awhile to redo my optin forms I have with GetResponse. Review collected by and hosted on G2.com.

So far, there is not much I dislike. Sometimes I want to get a email sent really fast, so I wish there was an express setting that I could use. Since there are more features, there are also a few more clicks you need to do to send. But that is nit picking because I'm struggling to find something I don't like! Review collected by and hosted on G2.com.

The design is exceptionally clean. The workflow is intuitive and eat to understand. Many resources and tutorials. The support is outstanding. The academy blows me away! Review collected by and hosted on G2.com.

WordPress plugin needs some work. Is like to see more integrations and API options. But everything else is great. Review collected by and hosted on G2.com.

The best part of this software is how intuitive it is to use. This was my first time developing a newsletter and research left me a little anxious to start. Finding Moosend was truly a blessing, and I have never felt more confident in my ability to filter and create good content with key design elements in mind- without being hindered by my inability to code.

The next best part is that it's FREE! I work for a small, non-profit organization meaning we run on a small, non-profit budget. This software has allowed tried and true marketing strategies to become accessible for organizations with smaller budgets- and will allow us to grow and improve the services we provide to individuals living with disabilities. Review collected by and hosted on G2.com.

The only real issue I ever have is in the editor, there is no scroll bar for your left side menu. This can sometimes lead to little mishaps as I try to get my computer to understand what I'm trying to make it do or click on. Nothing a little CTRL+Z can't fix! Review collected by and hosted on G2.com.

A complete premium service that is really affordable or can even be totally free (depending or your personal/business needs)! It has a simple interface, and some advanced powerful features. I started researching for many services available in the internet, and the service of moosend was my final choice because of its intelligent and intuitive service, and the good pricing that comes with it. It took me a while to actually start using the service, but after the setup processes (that was actually somewhat fast), I am now using it and I am satisfied with the results so far. I also like the company culture/values/principles, they are aligned with many of my own and those of my business. Their professional tips sent through newsletters and available in their website are also really useful for beginners like me, I will for sure use many of their ideas and suggestions. They also provide a full forum with FAQs and tutorials, which helped me getting used to their interface and service, and solved many question I had about the mail marketing approach and details. I also like the way the way they are transparent about fees and service limitations. The service looks genuinely designed with the user in mind, it means that when you connect for the first time you will see a tutorial and first steps that will guide you in creating the basic aspects of your mail marketing before actually using the service with real world clients. The design also has many wysiwyg (what you see is what you get) features that are intuitive and nice to have when we are beginners or non advanced users. Review collected by and hosted on G2.com.

Some of the available features are not that easy to use for not advanced users (for example, creating a registration form for my website). Also, as far as I know there is no mobile application available in iPhone nor android to use the service, which would be a real plus if available (for free, or premium users). The service seems stable, but I’d like to know better how robust it currently works (for example, time to send emails, response time to know a client opened an email, etc). Another aspect that could be improved is the advanced features (like for example, using personalized link in my custom online form - so far, I had to use their own form builder, which i had to adapt to my needs, but took me some time to do; meanwhile I already had an online form in my page ready to use, but it was a minor inconvenience). I’d also like to know the moosend plans for expansions (their development roadmap, or future features, or strategic plan for the next months or years). They could give a premium offer that evolves as the small business evolve, like one year with 50% discount (maybe this option was available, but I didn’t see it). I would also like to know if they have statistics about the service “up time” and “down time”, but I’m pretty confident their service is stable so far. One point I’d like to note is the inability to permanently delete emails from mailing lists - they can be inactivated, but never fully eliminated from the list, which is something in their design I don’t really understand, but it has no major impacts in the service, it’s just somewhat bizarre. The wysiwyg (what you see is what you get) features were designed for beginners or non advanced users, but in my case I am an advanced user in informatics, so I would like more freedom to use more advanced features that would allow me to have a higher degree of customization without the need to learn how to use a new interface (even though easy to use, can be sometimes a limiting interface). Review collected by and hosted on G2.com.

The templates provided make my newsletters come together in a professional manner and takes half the time of creating an email template myself. We send quarterly newsletters to our financial planning clients; our forte is number crunching not artistry but the convenience of use with Moosend makes the process of communicating a breeze.

The ability to great intuitive links makes our clients more likely to engage with our email and be directed over to our website where we provide more information. This traffic increased business. Review collected by and hosted on G2.com.

Limited range of templates for financial advisors. It would be helpful to have 5-8 templates specifically geared towards certain occupations (ex. finances, construction, clothing, restaurants, spas, etc.).

As far as I am aware, each time I log-in, I have to reconstruct my personalization on the template. A saved template was possible after taking some time to play around the site but it was not easily apparent and as intuitive as the site is. Review collected by and hosted on G2.com.

I work with many small businesses who are just getting into ecommerce and building their email lists and want to minimize costs, so I've been forced to use MailChimp for many years. I saw a link for Moosend and gave them a try and I have to say this is a much more robust system that MailChimp with a better interface and better options. I've now migrated over 4 clients to Moosend and will be incorporating it into a new SAAS that we're building. Review collected by and hosted on G2.com.

I think the name is dumb and a little childish. Review collected by and hosted on G2.com.

I've used several tools like this over the last 15 years and I've found that no matter what, technology has glitches and learning curves. I have yet to come across a glitch in the Moosend tech, but I did need some help figuring out how to set it up, and every person from Moosend support, who helped me, has been fantastic. I'm very happy. Support is very important to me and this company delivers really well.

Their support is definitely my favorite feature!

Thank you guys so much! Review collected by and hosted on G2.com.

I haven't really come across something that I don't like yet. But if I do, I'll be honest about it, and find the solution. (And probably just send feedback to support.) Review collected by and hosted on G2.com.

This is a really simple drag-and-drop service with easy to understand step by step instructions that help you create amazing newsletters and campaigns. It has very detailed analytics and other tools to understand what you do right and wrong in your e-mail marketing. Moosend has an integration with Wordpress, Google Contacts, Salesforce, Drupal, Socital, Leadsbridge, Convertbox and many other services to make your experince even better. If you were using MailChimp you can easily import your mailing lists from there. You can even import your campaign to design it in Moosend. You can also build a landing page using Moosend which is really handy. And this comes for a very moderate price. There is an option for a free account, which you can use if you do not have a huge mailing list. Review collected by and hosted on G2.com.

So far had no bad experience using Moosend. I can only recommend to work further on integrations with various services. Maybe think on some internal webinar serivices like it is done in Get Response. Review collected by and hosted on G2.com.