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Paddle

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368 reviews
  • 3 profiles
  • 11 categories
Average star rating
4.6
Serving customers since
2012

Profile Name

Star Rating

315
39
4
2
8

Paddle Reviews

Review Filters
Profile Name
Star Rating
315
39
4
2
8
William S.
WS
William S.
01/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Simple integration, clear documentation, and responsive customer support

Very simple to integrate and set up. The solution comes with complete and very clear documentation. I have dealt with the customer service of the solution several times via their online chat in the dashboard for various elements that I hadn't necessarily understood well: they have always been able to meet my expectations. We use Paddle Billing very regularly to manage our monetary transactions. We particularly appreciate the fact that Paddle automatically handles the taxes (VAT) to be applied to customers based on their country.
FM
Frank M.
01/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to use and priced fairly

I recently switched to Paddle after my previous provider started charging a hefty monthly fee with almost no warning. I found the changeover to Paddle to be easy (I had to modify my WP payment plugin). Paddle only takes a commission on my sales; it is clearly stated and thus predictable. Update: I contacted support for a programming issue and they quickly pointed out how to solve it.
Verified User in Human Resources
UH
Verified User in Human Resources
01/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

New businesses need not apply — undisclosed requirements waste your time

The merchant of record concept is valuable in theory — handling global tax compliance, VAT, and payment processing in one platform is exactly what SaaS founders need. The documentation and API design also appear solid.

About

Contact

HQ Location:
London, United Kingdom

Social

@PaddleHQ

What is Paddle?

Managing global payments complexity for SaaS and digital product companies. We’re the Merchant of Record for both enterprise companies and startups that helps you get paid from anywhere and grow everywhere. Paddle manages global payments complexity for SaaS and digital products.

Details

Year Founded
2012
Website
paddle.com