Products

Customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc in one easy to use inbox. Work together as a team - Distribute and assign channels to one or more users, handover chats and reviews between users and departments in a second. Multiple agents can collaborate and manage channels like WhatsAp

No-nonsense customer management, scheduling and invoicing software for field services.

AskSpot is an AI agent platform that automates customer service for e-commerce businesses. It connects to your storefront, helpdesk, and marketplace inboxes to handle incoming customer queries without human involvement. The platform has two components. The Chat Agent sits on your website and responds to customer questions in real time - including product-specific queries, order status checks, delivery and return inquiries, and purchase guidance. It pulls data from your product feed, order mana

Davisware is an all-in-one, comprehensive platform built for commercial service companies in the Food Equipment, HVAC/R, Petroleum Equipment, Overhead Garage Doors, Air Compressors, and other commercial industries. We have everything you need to streamline your commercial service business and operate at maximum efficiency. Our industry-specific solutions, Vision and GlobalEdge, help companies unlock cash flow, simplify operations, discover actionable insights, and delight customers. We’re leadin

Monotype provides the design assets, technology and expertise that help create beautiful, authentic and impactful brands that customers will engage with and value, wherever they experience the brand, now and in the future.

CompanyCam is a project documentation tool for field workers that snap photos on a mobile app that are automatically connected to the right project and available to the whole company in real time, user can annotate, comment and draw on photos to never forget a detail and make it easy to share photos with other contractors and customers through company photo galleries, reports and even live project timelines.

Redo is a free returns app. Our innovative model makes it easy for customers and merchants to manage returns, drives revenue retention, and aligns us us to customers.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.

SupporTrends connects product teams with customer feedback, delivering automatic, actionable insight from actual users so that companies can iterate faster. In addition to processing call recordings, customer reviews, and more, SupporTrends offers integrations with popular platforms such as Intercom, Zendesk, Kustomer and more. With full sentiment analysis, NPS impact estimation, and feature-based action recommendations, SupporTrends helps plot a clear feature and product development roadmap.

Peliqan.io is an all-in-one data platform for business teams, startups, scale-ups and IT service companies - no data engineer needed. Easily connect to databases, data warehouses and SaaS business applications. Explore and combine data in a spreadsheet UI. Business users can combine data from multiple sources, clean the data, make edits in personal copies and apply transformations. Power users can use "SQL on anything" and developers can use low-code to build interactive data apps, implement wri

AI workforce for post-sales teams. Agents that unify every customer signal into actionable intelligence. And then act on it.

ZoomSphere is a social media management tool that helps customers worldwide with everything they need to grow their businesses. It’s an all-in-one platform for brands and agencies, offering post creation, scheduling, approval flows, auto-posting, task management, and more. ZoomSphere also provides highly rated customer support with a priority-first approach for all users, and the company is continually adding new features to keep customers successful and happy.

Introducing Ready Text, the game-changing text messaging platform designed to elevate your waitlist and customer management experience! With its sleek design and advanced features, Ready Text empowers restaurant owners and operators to reach new heights of success. Our platform seamlessly blends the convenience of text-based customer communication with robust customer service capabilities, enabling you to serve your customers better than ever before. Join us on this transformative journey and re

The Smart Connector for SAP Customer Experience automates and delivers phone calls, emails and chats to agents in a comprehensive UI, boosting agent productivity, enriching CRM data with CTI KPIs & collects it all in one place, designed and built to solve real customer needs

Forsta is the new frontier of Customer Experience and Market Research Technology. Formed in 2021 via the merger of industry leaders Confirmit, FocusVision and Dapresy, our global company powers the richest and most comprehensive set of research and insights solutions, spanning CX, enterprise feedback management, VoC (Voice of the Customer), VoE (Voice of the Employee), Qual, Quant, Data Visualization and more.

The Korbyt Anywhere platform provides an enterprise-grade, user-friendly content management system (CMS) that seamlessly integrates with various data sources and systems. This allows organizations to deliver content to any screen, anywhere, in one click. By leveraging data-driven insights, Korbyt enables the publication of targeted and dynamic messages across digital channels and displays to various audiences, including employees, customers, students, and guests. With robust integrations, the pl

NetNow is leading technology solution used by Credit & Finance professionals to streamline and automate credit applications and credit accounts. Our platform is purpose-built for wholesalers and distributors with customers across the US and Canada Credit & AR teams can offer digital credit applications to buyers (no more PDFs), issue trade & bank references automatically, and create automated workflows for faster approvals. Our platform reduces the trade credit application and appr

Since 2001, Messangi has been connecting companies to their customers on billions of devices around the world. Our versatile and reliable platforms have been built in-house by some of the top engineers in the business. To power our operations, we have world-class teams in 7 countries willing to go the extra mile to meet our customers’ needs. Messangi's cloud communications platform as a service can be customized and molded to create the best fitting solution. With the combination of multiple ch

Abrigo Anti-Money Laundering is a sophisticated anti-money laundering (AML) software solution designed to assist financial institutions in effectively managing their compliance programs. This comprehensive platform enables users to streamline their AML processes, ensuring that all aspects of their program are organized and accessible from a single, centralized location. By integrating various functionalities, Abrigo Anti-Money Laundering empowers organizations to enhance their ability to detect

Strigo’s Cloud-based virtual training platform provides all the critical tools to create effective hands-on customer learning experiences. - Customers access blended learning programs such as VILT and/or e-Learning - Customers increase product knowledge through hands-on lab exercises - Customers are more focused & engaged with direct access to their instructors - Customers enjoy a smooth training experience with all training functions unified in a single platform Delivering virtual training