Simpro
Simpro is field service management software that helps trade and service contractors manage the complete job lifecycle in one connected platform. Designed as business management software for trades, it brings office and field teams together across customer management, estimating, scheduling, job and project delivery, asset maintenance, invoicing, payments, inventory, and reporting. Whether a business is comparing job management software, trade contractor software, HVAC software, plumbing software, electrical contractor software, or security contractor software, Simpro supports residential and commercial workflows including service calls, preventive maintenance, installations, and projects. • Win and plan work: Customer management, estimating and quoting, quote-view triggers, and smart scheduling and dispatch software help teams move from inquiry to an assigned job with clearer information and less manual coordination. • Complete work in the field: Mobile workflows, work orders, digital forms, job notes, asset records, and maintenance planning connect technicians with the information they need while keeping office records current. This makes Simpro useful as service software and asset maintenance software, not just a calendar or dispatch board. • Protect cash flow and contractor profitability: Job costing, inventory visibility, invoicing, payment options, dashboards, and business intelligence give managers a more connected view from quote to cash, helping them identify issues and make informed operational decisions. • Add AI field service management to everyday operations: Simpro Lightning is an embedded intelligence layer, not a separate replacement system. It brings AI for field service into the workflows businesses already use. Its AI digital workers are role-based agents: FieldReady supports workflow training, JobReady prepares pre-dispatch context, JobScribe structures field documentation, and JobBrief creates customer summaries for technician review. JustAsk provides conversational access to business data. By combining field service automation with practical operational controls, Simpro helps growing contractors replace disconnected tools with a consistent workflow across the office, field, and finance teams. The result is a platform built to simplify complexity, strengthen visibility, and support more predictable service delivery.
Average Rating: 4.1/5.0
Total Reviews: 519
How Do G2 Users Rate Simpro?
- Has the product been a good partner in doing business?: 7.9/10 (Category avg: 8.9/10)
- Ease of Admin: 7.5/10 (Category avg: 8.5/10)
- Ease of Use: 7.7/10 (Category avg: 8.7/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind Simpro?
- Seller: Simpro
- Company Website:
- Year Founded: 2002
- HQ Location: Miami, FL
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LinkedIn® Page: www.linkedin.com
719 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Director, Office Manager
- Top Industries: Construction, Electrical/Electronic Manufacturing
- Company Size: 78% Small, 22% Medium
What Do G2 Reviewers Say About Simpro?
AI-generated summary from verified user reviews
Pros
- Users find Simpro to be incredibly easy to use, thanks to its user-friendly interface and customizable options.
- Users value the streamlined data collection capabilities of Simpro, enhancing workflow and asset management efficiency.
- Users value the user-friendly interface and wide range of features in Simpro, enhancing productivity and customization.
- Users find the responsive customer support of Simpro quick and effective, enhancing overall satisfaction and usability.
- Users value the efficiency of Simpro, streamlining everything from quotes to invoicing seamlessly in one system.
Cons
- Users find the complexity of setup in Simpro overwhelming, making it challenging to utilize its features effectively.
- Users find the complex setup of Simpro challenging, resulting in a steep learning curve and slower workflows.
- Users find the difficult learning curve challenging due to complexity and extensive setup requirements in Simpro.
- Users face difficult onboarding and complexity with Simpro, making the transition and training challenging for staff.
- Users find the learning curve challenging due to the complexity and extensive setup required for effective use.
What Are Recent G2 Reviews of Simpro?
"A Powerful Field Service Management Platform for Growing Mechanical Contractors"
Rating: 5.0/5.0 stars
— Michael E.
"A User-Friendly Platform for Managing Sales and Business Performance"
Rating: 4.5/5.0 stars
— Sophia W.

