# Best Restaurant Reservations Software

  *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*

   In order to optimize operations, restaurants need specialized software to manage the daily customer influx and reservations. Restaurant reservations software allows customers to book tables and helps managers schedule employees according to customer traffic. This type of software provides multiple options to make reservations,online or offline, as well as functionality to manage restaurant capacity. Reports and analytics are also provided to assist managers with tracking the efficiency of daily activities.

Restaurant reservation software integrates with [payment processing](https://www.g2.com/categories/payment-gateway) solutions and [accounting](https://www.g2.com/categories/accounting) software. Advanced restaurant reservations solutions offer features or integration to loyalty programs providers and event management. Integration with [hotel management](https://www.g2.com/categories/hotel-management) software can also be delivered for restaurants that are part of a hospitality company.

To qualify for inclusion in the Restaurant Reservations category, a product must:

- Provide multiple channels for reservations such as mobile, web, or phone
- Allow user to manage floor plans and restaurant capacity
- Schedule and manage reservations including waiting lists or cancellations
- Capture and display customer information including their preferences
- Deliver options for employees to manage reservations on mobile devices or [POS](https://www.g2.com/categories/pos) terminals
- Include features to capture customer feedback and reviews





## Category Overview

**Total Products under this Category:** 126


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 126+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Restaurant Reservations Software At A Glance

- **Leader:** [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews)
- **Highest Performer:** [UMAI](https://www.g2.com/products/umai/reviews)
- **Easiest to Use:** [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews)
- **Top Trending:** [SevenRooms](https://www.g2.com/products/sevenrooms/reviews)
- **Best Free Software:** [Eat App](https://www.g2.com/products/eat-app-eat-app/reviews)


---

**Sponsored**

### SevenRooms

SevenRooms is a comprehensive hospitality management solution designed to assist operators in enhancing profitability through a suite of features that streamline the guest experience. This platform enables restaurants, hotels, and entertainment venues to manage reservations, waitlists, and table assignments effectively, all while maintaining control over the entire guest journey. By offering commission-free reservations and a range of integrated tools, SevenRooms empowers hospitality businesses to create memorable experiences that encourage repeat visits and drive revenue. Targeted primarily at hospitality operators, including restaurants, hotels, and nightlife venues, SevenRooms caters to a diverse audience seeking to optimize their operations and enhance customer engagement. The platform is particularly beneficial for establishments looking to build and maintain guest profiles, allowing operators to personalize interactions and tailor marketing efforts. With its robust features, SevenRooms supports various use cases, from managing peak dining hours to facilitating seamless online ordering and payment processes. Key features of SevenRooms include an intuitive reservation management system, a virtual waitlist, and comprehensive table management capabilities. These tools enable operators to maximize seating efficiency and reduce wait times, ultimately improving customer satisfaction. Additionally, the platform offers marketing automation and email marketing functionalities, allowing businesses to engage with their guests effectively and promote special events or offers. By aggregating reviews and providing insights into guest preferences, SevenRooms helps operators make data-driven decisions that enhance their service offerings. One of the standout aspects of SevenRooms is its commitment to providing a commission-free model, which allows hospitality operators to retain more of their profits while still benefiting from a powerful suite of tools. The platform’s ability to integrate various aspects of the guest experience—from reservations to marketing—sets it apart in the crowded hospitality technology market. By focusing on enhancing the guest journey and providing actionable insights, SevenRooms positions itself as a valuable partner for hospitality operators looking to thrive in a competitive landscape.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=894&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=47833&secure%5Bresource_id%5D=894&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frestaurant-reservations&secure%5Btoken%5D=bd657500fd682485a9b1358ae0cfea9144fed3960aed93de4f2fe59868cbb1ca&secure%5Burl%5D=https%3A%2F%2Fsevenrooms.com%2Fhub%2Fcrm-marketing%2F&secure%5Burl_type%5D=paid_promos&secure%5Bvisitor_segment%5D=180)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews)
  OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 280

**User Satisfaction Scores:**

- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [OpenTable, Inc.](https://www.g2.com/sellers/opentable-inc)
- **Company Website:** https://www.OpenTable.com
- **Year Founded:** 1998
- **HQ Location:** San Francisco, US
- **Twitter:** @OpenTable (51,958 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/12181/ (2,143 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** General Manager, Owner
  - **Top Industries:** Restaurants, Hospitality
  - **Company Size:** 47% Small-Business, 46% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (50 reviews)
- Reservation Management (29 reviews)
- Customer Support (24 reviews)
- Reservations Management (23 reviews)
- Customization (14 reviews)

**Cons:**

- Expensive (27 reviews)
- Limited Customization (12 reviews)
- High Fees (8 reviews)
- Integration Issues (8 reviews)
- Not User-Friendly (7 reviews)

### 2. [SevenRooms](https://www.g2.com/products/sevenrooms/reviews)
  SevenRooms is a comprehensive hospitality management solution designed to assist operators in enhancing profitability through a suite of features that streamline the guest experience. This platform enables restaurants, hotels, and entertainment venues to manage reservations, waitlists, and table assignments effectively, all while maintaining control over the entire guest journey. By offering commission-free reservations and a range of integrated tools, SevenRooms empowers hospitality businesses to create memorable experiences that encourage repeat visits and drive revenue. Targeted primarily at hospitality operators, including restaurants, hotels, and nightlife venues, SevenRooms caters to a diverse audience seeking to optimize their operations and enhance customer engagement. The platform is particularly beneficial for establishments looking to build and maintain guest profiles, allowing operators to personalize interactions and tailor marketing efforts. With its robust features, SevenRooms supports various use cases, from managing peak dining hours to facilitating seamless online ordering and payment processes. Key features of SevenRooms include an intuitive reservation management system, a virtual waitlist, and comprehensive table management capabilities. These tools enable operators to maximize seating efficiency and reduce wait times, ultimately improving customer satisfaction. Additionally, the platform offers marketing automation and email marketing functionalities, allowing businesses to engage with their guests effectively and promote special events or offers. By aggregating reviews and providing insights into guest preferences, SevenRooms helps operators make data-driven decisions that enhance their service offerings. One of the standout aspects of SevenRooms is its commitment to providing a commission-free model, which allows hospitality operators to retain more of their profits while still benefiting from a powerful suite of tools. The platform’s ability to integrate various aspects of the guest experience—from reservations to marketing—sets it apart in the crowded hospitality technology market. By focusing on enhancing the guest journey and providing actionable insights, SevenRooms positions itself as a valuable partner for hospitality operators looking to thrive in a competitive landscape.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 71

**User Satisfaction Scores:**

- **Quality of Support:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [DoorDash](https://www.g2.com/sellers/doordash)
- **Company Website:** https://www.doordash.com/en-US
- **Year Founded:** 2013
- **HQ Location:** San Francisco, California
- **Twitter:** @DoorDash (255,519 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3205573/ (78,069 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospitality, Restaurants
  - **Company Size:** 46% Mid-Market, 39% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (4 reviews)
- Reservation Management (3 reviews)
- Customer Satisfaction (2 reviews)
- Data Management (2 reviews)
- Marketing Support (2 reviews)

**Cons:**

- Limited Customization (2 reviews)
- Setup Difficulty (2 reviews)
- App Compatibility (1 reviews)
- Expensive (1 reviews)
- Integration Issues (1 reviews)

### 3. [UMAI](https://www.g2.com/products/umai/reviews)
  UMAI is a modern reservation system that helps restaurants fill more seats, grow revenue, and turn first-time guests into loyal regulars. With dynamic seating tools, powerful guest data, easy-to-use features, and personalised marketing to bring guests back with automated campaigns, UMAI helps ambitious operators streamline service and scale their business without sacrificing hospitality. Enterprise-grade tools. Without the enterprise cost.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 33

**User Satisfaction Scores:**

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [UMAI](https://www.g2.com/sellers/umai)
- **Year Founded:** 2016
- **HQ Location:** Kuala Lumpur, MY
- **LinkedIn® Page:** https://www.linkedin.com/company/umai-restaurant-reservations/ (45 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Food & Beverages, Restaurants
  - **Company Size:** 73% Small-Business, 9% Mid-Market


### 4. [Yelp Guest Manager](https://www.g2.com/products/yelp-guest-manager/reviews)
  Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating. With the new Reserve with Google integration, restaurants can now make their tables available on both Yelp and Google to reach more guests.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 47

**User Satisfaction Scores:**

- **Quality of Support:** 7.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Yelp for Business Owners](https://www.g2.com/sellers/yelp-for-business-owners)
- **Year Founded:** 2004
- **HQ Location:** San Francisco, CA
- **Twitter:** @Yelp (98,257 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/31517/ (7,113 employees on LinkedIn®)
- **Ownership:** YELP

**Reviewer Demographics:**
  - **Top Industries:** Food & Beverages, Hospitality
  - **Company Size:** 45% Small-Business, 36% Mid-Market


### 5. [Eat App](https://www.g2.com/products/eat-app-eat-app/reviews)
  Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-class restaurants with a one-stop solution for all their management needs. Along with strategic partnerships with industry leaders like The Ritz Carlton Group and Fairmont Hotels and Resorts, Eat App has raised USD $16M to date, including investments from renowned Silicon Valley VC 500 Startups and MEVP, making it one of Forbes 50 Most-Funded Startups In The Middle East. Eat App's guest and reservation management system comprises of an extensive set of features including advanced CRM, reporting, and guest database aimed at helping restaurants improve operational efficiency, increase revenue, and create a seamless guest experience by harnessing the power of guest data. With a mission to help restaurants provide the best guest experience in an efficient manner, Eat App's system allows restaurant staff to manage guest flow, control shifts, and set capacity. Eat App also integrates with other restaurant technologies like POS and PBX phone systems, further streamlining restaurant operations, and helping build comprehensive guest profiles with data from multiple sources. Additionally, Eat App's extensive reporting system also provides in-depth guest & reservation data analytics with the aim to help managers track restaurant performance and make data-backed decisions. Built on a cloud-based system, Eat App is a cross-platform technology that syncs across multiple devices including native iPad, Android, and iPad apps. Eat App also provides a centralized system for managing multiple restaurants by combining reservations, guest databases, analytics, and reservations for all restaurants in one location.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 40

**User Satisfaction Scores:**

- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Eat App](https://www.g2.com/sellers/eat-app)
- **Year Founded:** 2015
- **HQ Location:** Dubai
- **LinkedIn® Page:** https://www.linkedin.com/company/eat-app/ (55 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Restaurants, Hospitality
  - **Company Size:** 43% Mid-Market, 40% Small-Business


### 6. [Tock](https://www.g2.com/products/tock/reviews)
  Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From eliminating no-shows to controlling costs, Tock builds tools that help businesses adapt to hospitality’s ever-changing needs through greater creativity and control. Restaurants, wineries, hotels, and bars all around the world love Tock for its flexibility, customization, and world-class support.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 95

**User Satisfaction Scores:**

- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.9/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Tock](https://www.g2.com/sellers/tock)
- **Year Founded:** 2014
- **HQ Location:** Chicago, IL
- **Twitter:** @tock (5,261 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tock (176 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** General Manager
  - **Top Industries:** Restaurants, Wine and Spirits
  - **Company Size:** 66% Small-Business, 30% Mid-Market


#### Pros & Cons

**Pros:**

- Communication (1 reviews)
- Ease of Use (1 reviews)
- Efficiency (1 reviews)
- Integrations (1 reviews)
- Reservations Management (1 reviews)

**Cons:**

- Navigation Issues (1 reviews)
- Not User-Friendly (1 reviews)
- Poor Navigation (1 reviews)
- Reservation System Issues (1 reviews)

### 7. [Hostie](https://www.g2.com/products/hostie/reviews)
  Hostie is a virtual concierge solution specifically designed for restaurants to enhance customer engagement and streamline communication. This innovative tool ensures that every call, text, or inquiry is handled in the unique voice of your establishment, minimizing missed reservations and maximizing guest satisfaction. By automating responses to common questions about reservations, operating hours, takeout options, and events, Hostie allows your staff to concentrate on delivering exceptional service while maintaining a seamless interaction with guests. The target audience for Hostie includes restaurant owners and managers who are looking to improve operational efficiency and enhance the guest experience. With the growing demand for quick and accurate responses in the hospitality sector, Hostie serves as an essential asset for establishments of all sizes. Whether you run a small café or a large dining venue, this virtual concierge can adapt to your specific needs, ensuring that your guests receive timely information and assistance. One of the key features of Hostie is its ability to provide real-time visibility into every conversation. This transparency allows restaurant operators to monitor guest interactions and gain valuable insights into customer preferences and behaviors. By understanding what guests are asking and how they engage with your restaurant, you can tailor your offerings and improve service quality. This data-driven approach not only enhances the guest experience but also empowers restaurant staff to make informed decisions that drive customer loyalty. Hostie stands out in the market due to its seamless integration with existing restaurant systems, ensuring a smooth transition without disrupting current operations. Built by professionals with extensive experience in the hospitality industry, Hostie is backed by responsive support from a team that understands the fast-paced nature of restaurant work. This commitment to customer service ensures that users can rely on Hostie to function effectively, allowing them to focus on what they do best—providing outstanding dining experiences. In summary, Hostie is more than just a virtual assistant; it is a comprehensive solution that transforms how restaurants communicate with their guests. By automating routine inquiries and providing actionable insights, Hostie enhances operational efficiency and elevates the overall guest experience, making it an invaluable tool for any restaurant looking to thrive in a competitive market.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 23

**User Satisfaction Scores:**

- **Quality of Support:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Hostie AI](https://www.g2.com/sellers/hostie-ai)
- **Company Website:** https://www.hostie.ai
- **Year Founded:** 2024
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/hostie-ai/ (14 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Restaurants, Hospitality
  - **Company Size:** 57% Small-Business, 17% Mid-Market


#### Pros & Cons

**Pros:**

- Efficiency (7 reviews)
- Ease of Use (6 reviews)
- Customer Satisfaction (5 reviews)
- Setup Ease (5 reviews)
- Reservation Management (4 reviews)

**Cons:**

- Reservation System Issues (2 reviews)
- Lacking Features (1 reviews)
- Limited Customization (1 reviews)
- Not User-Friendly (1 reviews)
- Poor Usability (1 reviews)

### 8. [RestaurantConnect](https://www.g2.com/products/restaurantconnect/reviews)
  RestaurantConnect is a complete cloud-based online system for restaurant reservations, management & marketing.


  **Average Rating:** 3.3/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.3/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [RestaurantConnect](https://www.g2.com/sellers/restaurantconnect)
- **Year Founded:** 2011
- **HQ Location:** Austin, US
- **Twitter:** @RestaurantCnct (552 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/restaurantconnect (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


### 9. [ResyOS](https://www.g2.com/products/resyos/reviews)
  For full-service restaurants looking to improve profitability, ResyOS is a complete restaurant reservations and waitlist system, including table management, Events and Ticketing, CRM, POS integration and more. Industry low no show rate of 2.3%. Over 4,000 restaurants. No Cover Fees.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Quality of Support:** 7.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Resy](https://www.g2.com/sellers/resy)
- **Year Founded:** 2014
- **HQ Location:** New York, New York, United States
- **Twitter:** @resy (6,223 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/resy-inc/ (345 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 43% Mid-Market, 43% Small-Business


#### Pros & Cons


**Cons:**

- Software Bugs (1 reviews)

### 10. [inresto by dineout](https://www.g2.com/products/dineout-inresto-by-dineout/reviews)
  inresto is a one-stop technology solution that empowers restaurateurs to manage their operations efficiently. As a B2B arm of Dineout, we cater to any F&B establishment’s front & back-end house affairs. Through innovative & integrated solutions, inresto aims to disrupt the restaurant industry & put an end to the problems that have riddled restaurateurs since the beginning of time.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Dineout](https://www.g2.com/sellers/dineout)
- **Year Founded:** 2012
- **HQ Location:** Bengaluru, KA
- **Twitter:** @inrestoindia (916 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dineout/ (313 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 86% Small-Business, 7% Enterprise


### 11. [Reserve](https://www.g2.com/products/reserve/reviews)
  Reserve provides restaurant reservation and management solutions.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Reserve](https://www.g2.com/sellers/reserve)
- **Year Founded:** 2005
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/reserve-inc (44 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 25% Mid-Market


### 12. [NextMe](https://www.g2.com/products/nextme/reviews)
  NextMe is a modern virtual waiting room that makes it simple for businesses and event organizers to manage their waitlist and serve more guests. A better way to manage long lines and create amazing first impressions, all while saving money on outdated technology. With our easy-to-use waitlist and customer engagement solution, it’s time to grow your brand like never before. NextMe leverages proprietary historical data to help quote more accurate wait times during peak hours. We believe in superior customer service and that waiting in line can be done virtually, not physically. Join a generation of high-performing businesses who are empowering customers to make the most of their valuable time.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [NextMe](https://www.g2.com/sellers/nextme-eaeaa29c-0d8b-4c36-83a3-41bbaef36f2d)
- **Company Website:** https://nextmeapp.com/
- **HQ Location:** Chicago, US
- **Twitter:** @nextmeapp (263 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/nextme-inc-/ (16 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 40% Small-Business, 40% Enterprise


### 13. [Quandoo](https://www.g2.com/products/quandoo/reviews)
  Quandoo is a reservation calendar that helps to manage more effectively the restaurant online.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Quality of Support:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Quandoo](https://www.g2.com/sellers/quandoo)
- **Year Founded:** 2012
- **HQ Location:** Berlin, DE
- **Twitter:** @quandoo_uk (438 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/quandoo (260 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


### 14. [simpleERB](https://www.g2.com/products/simpleerb/reviews)
  simpleERB is a cloud-based reservation management and CRM solution for restaurants. We helped restaurants globally process and manage over 1.5 million bookings in 2021. Easy to configure with customised settings, get up and running and start taking bookings within 30mins. Multi-user, unlimited areas and tables which works on iPads as well as desktops via an internet browser. No software or system updates required. Manage online bookings via a widget from your website, social pages and Google. Eliminate no shows with; email auto-reminders (SMS chargeable), cancellation policies/reasons and our card capture and payments on bookings with our secure payment integration feature. Create prepayments on booking offers/promotions or special private events. Inbuilt reviews, with comprehensive reporting and export facility for a GDPR compliant mailing list. Three affordable and competitively priced plan types depending on business' demand. We offer monthly or annual contracts. No lock in, upgrade or downgrade your plan with seasonal fluctuations, cancel anytime. Friendly UK-based support on hand via email or phone to assist with any queries. Try a free trial today, with 250 covers to test. No card is required to register.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [5pm.co.uk](https://www.g2.com/sellers/5pm-co-uk)
- **Year Founded:** 2000
- **HQ Location:** N/A
- **Twitter:** @5pm (9,167 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


### 15. [CoverManager](https://www.g2.com/products/covermanager/reviews)
  We are a technology company serving the Hospitality industry Our goal is to support our partner restaurants in the global management of their sales by building customer loyalty, without relying on one sales channel.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Quality of Support:** 6.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 6.7/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [CoverManager](https://www.g2.com/sellers/covermanager)
- **Year Founded:** 2015
- **HQ Location:** Sevilla, ES
- **LinkedIn® Page:** https://www.linkedin.com/company/covermanager (176 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Enterprise, 50% Small-Business


### 16. [Libro Restaurant Reservation Software](https://www.g2.com/products/libro-restaurant-reservation-software/reviews)
  Libro is the smarter, commission-free restaurant reservation and guest engagement platform designed to put restaurants back in control. Unlike third-party marketplaces that charge per-cover fees and compete for your customer relationships, Libro offers a fully branded, direct booking experience—so you keep your guest data, your profits, and your control. Whether you're a full-service restaurant, fast-casual chain, or independent bistro, Libro helps you maximize every shift without sacrificing margins. Say goodbye to costly commissions. Libro doesn’t take a cut of your success. While competitors charge fees for every cover booked through their platforms, Libro is 100% commission-free. That means more money stays where it belongs—in your business. Restaurants switching from platforms like OpenTable and Resy have saved thousands annually while gaining a more flexible and powerful reservation system. An ecosystem built for hospitality. Libro offers more than reservations. From waitlist management and ticketed experiences to guest surveys, email marketing, and two-way SMS campaigns—Libro gives you the tools to drive repeat visits and keep your dining room full on slow nights. Integrated guest profiles and real-time table management help your team deliver personalized, efficient service at every turn. Seamless integrations, scalable impact. Libro works where you work. Easily integrate with POS systems, loyalty programs, and marketing platforms to streamline your front-of-house and unify your guest experience. Our growing network of technology and industry partners means you’ll always be connected to the tools you trust. Trusted by leading hospitality groups. From MICHELIN-Starred restaurants to multi-location chains like Cora and A5 Hospitality, Libro powers thousands of venues. In fact, MICHELIN-recognized restaurants rely on Libro for their reservation management. And with a 30% increase in revenue reported in the first half of 2025, the platform continues to prove its value to restaurants of all sizes. Built for hospitality. Backed by results. With Libro, restaurants see fewer no-shows, higher guest satisfaction, and more direct reservations—all while reducing reliance on expensive third-party channels. Whether you're looking to streamline operations, increase profitability, or take control of your guest relationships, Libro is the restaurant reservation software that works for you—not against you.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Libro](https://www.g2.com/sellers/libro)
- **Year Founded:** 2014
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/libro-inc-/ (42 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


### 17. [Presto](https://www.g2.com/products/presto/reviews)
  Presto overlays next-gen digital solutions onto the physical world. Our enterprise-grade voice, vision, and touch technologies offer a comprehensive set of solutions for the restaurant industry to increase staff productivity and improve the guest experience. With over 250,000 systems shipped, we are one of the largest labor automation technology providers in the hospitality industry. Presto Voice: Highly accurate, automated speech recognition to improve labor productivity. Presto Vision: Smart AI-driven analytics to optimize your everyday restaurant operations. Presto Touch: The Presto Flex tablet is the only guest-facing technology you will ever need.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Presto](https://www.g2.com/sellers/presto)
- **Year Founded:** 2008
- **HQ Location:** San Mateo, US
- **LinkedIn® Page:** https://www.linkedin.com/company/presto-ai/ (343 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Mid-Market, 33% Small-Business


### 18. [Servme](https://www.g2.com/products/servme/reviews)
  Servme is an all-in-one restaurant guest experience and CRM platform designed to help hospitality operators streamline reservations, manage tables and waitlists, and build powerful guest profiles. With commission-free online bookings, advanced seat and table management, and a built-in marketing engine, Servme empowers restaurants and hotels to deliver personalized experiences that increase revenue and guest retention. Built specifically for the F&B and hospitality industry, Servme connects the front-of-house and back-of-house through seamless integrations with POS systems, hotel PMS, telephone systems, payment gateways, and top discovery platforms like Google, Instagram, Facebook, Zomato, and more. Thousands of hospitality venues, from fine dining restaurants to large hotel chains, rely on Servme to: 1. Reduce no-shows and optimize table turnover 2. Understand guest behavior through centralized data and analytics 3. Capture more direct reservations through web and social 4. Automate guest communication via email, SMS, and WhatsApp Our mission is to make it effortless for F&B teams to use data and technology to improve service, increase operational efficiency, and create unforgettable guest experiences. Whether you're a standalone restaurant or a multi-venue group, Servme is your partner in driving guest loyalty, operational excellence, and smarter decision-making.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Servme](https://www.g2.com/sellers/servme)
- **Year Founded:** 2017
- **HQ Location:** Dubai, AE
- **LinkedIn® Page:** http://www.linkedin.com/company/servme (34 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


### 19. [Yelp WaitList](https://www.g2.com/products/yelp-waitlist/reviews)
  Nowait is a restaurant waitlist app designed to allow users to check restaurant wait times and book a table.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 2


**Seller Details:**

- **Seller:** [Yelp for Business Owners](https://www.g2.com/sellers/yelp-for-business-owners)
- **Year Founded:** 2004
- **HQ Location:** San Francisco, CA
- **Twitter:** @Yelp (98,257 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/31517/ (7,113 employees on LinkedIn®)
- **Ownership:** YELP

**Reviewer Demographics:**
  - **Company Size:** 33% Enterprise, 33% Mid-Market


### 20. [Avenista](https://www.g2.com/products/avenista/reviews)
  Avenista is a table reservation software that helps you organize front desk activities like managing reservations, tables, customer service and more.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Quality of Support:** 6.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Avenista](https://www.g2.com/sellers/avenista)
- **HQ Location:** Daresbury, GB
- **Twitter:** @AvenistaTeam (181 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/avenista-table-reservations (2 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


### 21. [BentoBox](https://www.g2.com/products/bentobox/reviews)
  BentoBox offers mobile friendly websites that restaurants can update themselves, complete with hosting and customer support.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Quality of Support:** 7.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [BentoBox](https://www.g2.com/sellers/bentobox)
- **Year Founded:** 2013
- **HQ Location:** New York, New York, United States
- **Twitter:** @bentoboxnyc (4 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bentobox/ (146 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


### 22. [Crunchtime Host](https://www.g2.com/products/crunchtime-host/reviews)
  ConnectSmart Host is an all-in-one management solution for the front of house. Our software allows restaurants to manage online and in-store reservations, waitlists, and tables. ConnectSmart Host also provides access to useful performance metrics and integrates with more than 70+ point of sale providers. Customers range from single-unit operators to national chains. Based on the scale of an operation, we offer both a cloud plan as well as a server version. ConnectSmart Host helps restaurants efficiently seat more than 2 million guests each day. See what we can do for you!


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Crunchtime](https://www.g2.com/sellers/crunchtime)
- **Year Founded:** 1995
- **HQ Location:** Boston, MA
- **Twitter:** @GetCrunchTime (1,123 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/48639/ (473 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Enterprise, 50% Mid-Market


### 23. [e-Restaurant](https://www.g2.com/products/e-restaurant/reviews)
  e-Restaurant is a restaurant reservation system designed to replace the pen and paper approach to reservation management with features including table management, caller ID, SMS reminders, online bookings,and more to help you help you run your restaurant.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Kernow Software](https://www.g2.com/sellers/kernow-software)
- **HQ Location:** Padstow, GB
- **Twitter:** @KernowSoftware (303 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/kernow-software-limited (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Enterprise


### 24. [eZee BurrP!](https://www.g2.com/products/ezee-burrp/reviews)
  eZee Burrp! bar and restaurant software is suitable to work in restaurants, bars, night clubs, quick service restaurant, delivery and other operations. Its simple approach, ease of use and rock-solid reliability makes eZee Burrp! a great system for your POS needs. Whether your restaurant is a single store or a part of nation wide chain, we will help you achieve simplicity in restaurant management. The main modules include table reservation, material management, web based reporting, kitchen display system, loyalty programs, promotions and gift vouchers, definition of standard recipe and lot more. Restaurant or Bar managers can easily manage menu items, inventory, indent, new orders, delivery with eZee BurrP! point of sale software. 1. Offers Graphical presentation of Floor Plan & different sections of outlets with real time table status. 2. Offers modules like Table Reservation, Material Management, Web Based Reporting, Kitchen Display System, Loyalty Programs, Promotions and Gift Vouchers, Payroll, Definition of Standard Recipe etc. 3. Offers Integration with KOT Printers, Receipt Printers, Cash Drawers, Touch Screen Hardware, Customer Display Pole, PDA, Finger Print devices, Caller ID, Barcode Scanner & other hardware. 4. Supports configuration of Happy Hour Menu, Set Menu, Multiple Menu Rates, Multiple Currencies , Multiple languages. 5. Interface with Financial Accounting Systems like Tally and Quick Books, Sage Accounting.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [eZee Technosys Pvt. Ltd](https://www.g2.com/sellers/ezee-technosys-pvt-ltd)
- **Year Founded:** 2005
- **HQ Location:** Surat, Gujarat
- **LinkedIn® Page:** https://www.linkedin.com/company/2943576/ (595 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


### 25. [GuestServe](https://www.g2.com/products/guestserve/reviews)
  GuestServe is a web-based reservation system and association management platform that allows you to manage dual purposes in the hospitality sector while managing reservations, memberships, and more.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [GuestServe](https://www.g2.com/sellers/guestserve)
- **HQ Location:** Sausalito, US
- **LinkedIn® Page:** https://www.linkedin.com/company/9123671 (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Enterprise




## Parent Category

[Reservation Software](https://www.g2.com/categories/reservation)



## Related Categories

- [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)