OpenTable for Restaurants
OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success.
Average Rating: 4.4/5.0
Total Reviews: 281
How Do G2 Users Rate OpenTable for Restaurants?
- Quality of Support: 8.8/10 (Category avg: 8.8/10)
- Ease of Use: 8.8/10 (Category avg: 8.9/10)
Who Is the Company Behind OpenTable for Restaurants?
- Seller: OpenTable, Inc.
- Company Website:
- Year Founded: 1998
- HQ Location: San Francisco, US
-
Twitter: @OpenTable
51,863 Twitter followers -
LinkedIn® Page: www.linkedin.com
2,277 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: General Manager, Owner
- Top Industries: Restaurants, Hospitality
- Company Size: 47% Small, 46% Medium
What Do G2 Reviewers Say About OpenTable for Restaurants?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of OpenTable for Restaurants, enhancing communication and operational efficiency effortlessly.
- Users value OpenTable's efficient reservation management, enhancing guest experience and streamlining daily operations seamlessly.
- Users appreciate the efficient reservations management of OpenTable, enhancing daily operations and guest experiences seamlessly.
- Users value the helpful customer support of OpenTable, ensuring quick resolutions and smooth operations.
- Users value the efficiency of OpenTable in managing reservations and enhancing overall restaurant operations.
Cons
- Users find OpenTable expensive, with high per cover fees that strain independent restaurants' profit margins and limit customization.
- Users find limited customization in OpenTable's reporting and integration features, hindering tailored data insights and functionality.
- Users find OpenTable's interface not user-friendly, especially with inconsistent features across different devices and complexity in setup.
- Users find the navigation issues in OpenTable confusing, especially for first-time users and across different devices.
- Users find the interface overly complicated, making setup and management frustrating and time-consuming.
What Are Recent G2 Reviews of OpenTable for Restaurants?
"Full-Featured, Intuitive Booking System"
Rating: 4.5/5.0 stars
— Verified User in Hospitality
"Streamlined Reservations with Intuitive Interface"
Rating: 5.0/5.0 stars
— Kent D.

