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Cloodot
14 reviews
- 1 profiles
- 7 categories
Average star rating
4.9
Serving customers since
2019
Cloodot Reviews
UR
Verified User in Retail
Nice user interface, easy and fast customer support.
Simple interface. Easy to respond to customer chats and reviews. Templates option helps me to speed up replies.
FS
FAHAD S.
System Administrator at BISMI GROUPWe got excellent customer satisfaction score with Cloodot!
My favourite thing about Cloodot is its user-friendly experience. I’m so comfortable navigating through the windows, monitoring performances, and checking messages. The platform they provide is very neat and organized, making it effortless to find something. I never thought communicating with customers will be this much interesting and simple. Our customers have started to notice our improved interactions and we’re getting positive responses from them. The painful process of collecting customer feedback is all behind us now. Thanks to Cloodot, the immediacy of our responses added to the personalized touch attracted a lot of customers to us.
NC
Nafih C.
Providing timely resolutions have become easy.
The best thing about Cloodot is that it helps you to create fast resolutions. Our interaction quality is much higher with Cloodot. It has been a great help in answering queries pretty fast. No wonder our response rate automatically improved, especially with such user-friendly tools! It was generally very easy to set up. I like the option to decide which support personnel has access to which channel. That way, I can divide the load evenly.
About
What is Cloodot?
Cloodot is a customer experience management platform that focuses on enhancing business interactions through efficient communication. The platform provides tools for businesses to manage customer conversations and feedback efficiently across multiple channels, including social media, review sites, and messaging apps. Cloodot aims to streamline customer engagement, allowing businesses to track, analyze, and respond to customer interactions in a timely manner. By integrating with various communication platforms, Cloodot helps businesses maintain a consistent and positive customer experience.
Details
Year Founded
2019
Website
www.cloodot.comHunting for software insights?
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