Products

ExpertVoice grows brands, improves results, and creates better consumer buying experiences through expert recommendations.

Cut phone support time in half with seamless, zero-download co-browsing. Solve issues faster by guiding users on-screen, use AI call insights to boost training & QA, and troubleshoot instantly with console logs. 

Squeezely helps marketing teams create personalized experiences. Our personalization methods are helping numerous marketing teams improve their results and efficiency in a matter of weeks.

FICO Customer Communication Services deliver intelligent, scalable, two-way, automated voice, text, e-mail and mobile app notifications, with a human touch. FICO Customer Communication Services works alongside existing systems and processes to help organizations reduce fraud, collect more debt, improve customer service, and drive service renewals and product upsell.

Chatdesk Teams helps you scale your customer care efficiently with personalized support from high-quality agents who understand your brand. These agents work alongside your support team, helping to convert sales outside of business hours and during peak seasons e.g. holidays

A service that tightly couples signaling and functionality from our Advanced Toll Free and IP networks to deliver the intelligent routing and call treatment required by today's contact centers. Providing automated attendant treatment and routing for inbound calls using customer inputs and network functionality, IVR enables callers to reach the right resource the first time or to be transferred without having to make a new call.

PolyAI helps build AI based conversational experiences

Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale of AI, this creates endless new paths to purchase.

By combining natural language processing (NLP) and our no-code workflow editor, swivl acts as the first line of defense to save your team time. The smart alternative to email, phone, live chat, and other chatbots.

Magentrix Customer Success is designed to deliver better customer service, reduce costs and save on development resources.

ComplyCube is an all-in-one platform for automating and simplifying Identity Verification (IDV), Anti-Money Laundering (AML), and Know Your Customer (KYC) compliance. We help businesses automate digital customer onboarding and eKYC processes by verifying their identity using facial & behavioral biometrics and corroborating their bio-data against over 3,000 data points across the globe. Our platform is underpinned by a cutting-edge AI layer and a proprietary Graph Network. ComplyCube

The Hive Marketing Cloud is an automated Customer Journey marketing platform for marketers who need to grow customer lifetime value. It builds and maintains a Customer Data Platform from your existing systems.

Verint’s award-winning intelligent virtual assistants and enterprise chatbots boost brand loyalty, glean business-changing insights and drive sustainable ROI.

Microblink offers web API and SDK for data capture.

Partnero is a partnership management platform that allows running bespoke affiliate and referral programs with a focus on fully customizable program settings, partner experience and ease of use. Partnero features include: - running multiple programs with unique reward settings; - measuring performance with program insights; - customizing partner portal branding, enabling onboarding and approvals; - managing program emails and resources; - multiple custom referral links and performance t

The EdgeTier platform is a complete customer conversation analytics platform that helps brands dramatically improve their customer experience through the insights hidden within their support and survey messages. It's hard to manage high-volume, fast-paced, multi-lingual customer conversations in B2C environments. There is relentless pressure to meet service level agreements, continually improve customer satisfaction, and report insights back to the business. Operations managers and customer expe

An Open Source Customer Data Routing and Processing Platform to simplify data management in a secure and extensible way

Pega Customer Service is an advanced customer relationship management (CRM) application designed to streamline and enhance customer interactions for large enterprises. By integrating artificial intelligence (AI), automation, and real-time decision-making, it enables organizations to deliver personalized, efficient, and consistent service experiences across multiple channels. This solution not only improves customer satisfaction but also boosts operational efficiency by automating routine tasks a

Floatbot is Omni-Channel Customer Engagement AI Chatbot Platform with live chat support.

SparrowDesk is an AI-first customer service platform that helps businesses deliver fast, reliable, and scalable support across email and chat. With Luna, the AI Agent, SparrowDesk auto-resolves up to 45% of tickets, enabling 24/7 support without increasing headcount.